eBay, Inc., a global commerce leader that connects millions of buyers and sellers around the world, has launched eBay International Shipping (eIS) in Canada, building on over 25 years of success helping Canadians access global markets. This represents the first expansion of the program beyond the United States since its successful launch in 2022.
“As a pioneer of ecommerce, eBay has a long history of making global commerce more accessible and inclusive. Since its founding in 1995, eBay has built tools and programs that empower small businesses and individual sellers to reach international buyers with ease. Over the years, eBay has continually advocated for fair, transparent, and safe online trade, creating one of the world’s most enduring marketplaces that helps buyers and sellers everywhere do business more confidently,” said the company.
Over 99% of Canadian small business sellers on eBay export to at least one international market, and eBay’s goal is to make it easier for sellers to export their products globally. Eligible sellers only need to ship their item to a new domestic hub located in Mississauga, Ontario, and eBay will take care of the rest – at no extra cost to sellers, it explained.
“Canadian sellers value the ability to access the global marketplace through eBay, and have been doing so for decades,” said Manas Vijh, Director of Verticals & Operations at eBay Canada. “With eBay International Shipping, we’re helping make that experience easier and more secure for Canadians, while enabling them to expand their global market access.”
eIS will connect sellers to buyers in the US, UK, Australia, and the European Union through its first hub located in the Greater Toronto Area. The company plans to expand to more countries, with the goal of serving buyers in over 190 countries worldwide.
How it works
Eligible sellers invited to the program will be automatically enrolled and will not need to take any additional steps to participate. Sellers can personally manage which destinations they’d like to ship to. If a seller already has a separate shipping policy for a particular country, it will remain available to their buyers alongside the international shipping, said the company.
- eIS removes friction for buyers, making delivery seamless regardless of customs and duties.
- The seller’s only responsibility is to ensure the item arrives at the domestic shipping hub. Once accepted at the hub, the company handles the rest.
- Once the hub accepts the item, the sale is considered complete
- If a buyer opens a return, the company issues the refund at no cost to the seller.
The first cohort of eligible sellers will have access to eIS for listings on eBay.ca and cafr.eBay.ca starting as early as October.
Founded in 1995 in San Jose, California, the company is one of the world’s largest and most vibrant marketplaces. In 2024, eBay enabled $75 billion of gross merchandise volume.
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A false fact or at the very least misleading you stated ” If a buyer opens a return, the company issues the refund at no cost to the seller.”
That implies the seller will keep all the money regardless . Fact is they will just take the money from the seller without question to repay the refund. There was never any cost to do a refund but now you will have no say in the matter.