Staples Canada appoints Jens Cermak as CEO

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Staples Canada has appointed Jens Cermak as Chief Executive Officer, effective December 1, 2025.

As CEO, he will oversee close to 300 Staples stores, its digital and services business, and Staples Professional, Canada’s leading B2B business, said the retailer.

“I am thrilled to join Staples Canada at such an exciting time in the company’s journey,” said Cermak. “Staples has built an incredible foundation as a trusted partner for Canadian businesses and consumers. I look forward to working with the talented Staples team to enhance our customer experience, expand our solutions portfolio, and drive innovation across all channels. Together, we will continue to empower Canadian businesses and individuals to work and learn more effectively.”

“Jens brings an extraordinary combination of retail expertise, operational excellence, and strategic vision to Staples Canada,” said John Lederer, Executive Chairman. “His proven ability to drive transformation, build high-performing teams, and deliver exceptional customer experiences makes him the ideal leader to guide Staples Canada’s continued evolution as The Working and Learning Company. We are confident that under Jens’ leadership, Staples will accelerate its growth trajectory while continuing to serve as a trusted partner for Canadian businesses and consumers.”

With 30 years of distinguished experience spanning retail, finance, and operations, Cermak brings extensive leadership credentials to his new role. Most recently serving as Chief Executive Officer of Amica Senior Lifestyles, he successfully led the organization’s strategic initiatives across an organization of 5,000 team members. Prior to Amica, he spent 13 years at TJX Canada in progressively senior roles, including SVP Director of Operations where he led 400+ stores with more than 20,000 team members across Canada. His career also includes senior finance positions at internationally recognized brands including Grand & Toy, Pepsi, and Labatt. Cermak is a Chartered Professional Accountant and Certified Management Accountant who received an Honours BA from the University of Toronto, said Staples.

Brian McDougall, who has been serving as Interim CEO, will support the leadership transition to ensure continuity for customers, partners, and team members. He will continue in his role as Chief Retail Officer.

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Mario Toneguzzi
Mario Toneguzzi
Mario Toneguzzi, based in Calgary, has more than 40 years experience as a daily newspaper writer, columnist, and editor. He worked for 35 years at the Calgary Herald covering sports, crime, politics, health, faith, city and breaking news, and business. He is the Co-Editor-in-Chief with Retail Insider in addition to working as a freelance writer and consultant in communications and media relations/training. Mario was named as a RETHINK Retail Top Retail Expert in 2024.

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