The Home Depot is reorganizing its leadership structure as it seeks to simplify the customer experience, speed up innovation and expand its share of the home improvement market.
The retailer announced this week that it has realigned responsibilities across merchandising, loyalty, finance, professional customer operations and technology as part of a broader strategy aimed at strengthening its core business and supporting future growth.
The organizational changes consolidate several leadership portfolios under existing executives, with the company saying the moves are intended to improve coordination across business functions and support both do-it-yourself customers and professional contractors.
“To capture greater share of this enormous opportunity, our focus is clear: drive our core and culture, deliver a frictionless interconnected experience and win the Pro,” said Ted Decker, chair, president and CEO of The Home Depot. “We are aligning our organization to further support this strategy, enable smarter, faster innovation and create a more seamless customer experience for DIY and Pro customers.”
The company said the changes are designed to better align its merchandising, customer experience and technology operations while strengthening its professional customer business, which it identified as a significant area for future growth.
As part of the restructuring, The Home Depot has integrated its private brands merchandising team into its core merchandising organization under executive vice-president of merchandising Billy Bastek. The company said combining the functions is intended to improve product alignment and speed the introduction of new products.
The retailer has also consolidated its customer experience, online operations, financial services and loyalty teams into a single interconnected retail organization led by executive vice-president of interconnected retail Jordan Broggi.
The company said the move is intended to align customer-facing functions more closely and support more integrated shopping and financial services across its retail channels.
Professional customers remain a central focus of the company’s growth plans.
The Home Depot said it is replacing its Office of Integration with a new Office of Pro Acceleration, led by executive vice-president and chief financial officer Richard McPhail.
The office will oversee coordination across Home Depot Pro, HD Supply, SRS and Construction Resources, with responsibility for developing shared capabilities including customer relationship management, a common product catalogue and fulfilment operations.
The company said those efforts are intended to improve coordination across its professional businesses and support customers working across multiple business units.
Technology responsibilities are also being consolidated following the earlier appointment of Fran Bell as executive vice-president and chief technology officer.
The Home Depot said store, supply chain and professional product technology teams will now report through Bell’s organization, bringing artificial intelligence, data science, product management, user experience and technology under one leadership structure.
The company said the change is intended to accelerate the development and deployment of new technology across its operations.
The Home Depot described the leadership realignment as part of its strategy to strengthen its core retail business while expanding its capabilities for both retail and professional customers.
At the end of the first quarter of fiscal 2026, the company operated 2,361 retail stores and more than 1,280 SRS locations across the United States, Puerto Rico, the U.S. Virgin Islands, Guam, all 10 Canadian provinces and Mexico. It employs more than 470,000 associates.
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