Crate & Barrel Holdings, Inc., comprising Crate & Barrel , Crate & Barrel Kids and CB2, has partnered with Affirm to offer eligible customers the option to pay over time.
Eligible shoppers can use Affirm online and in stores across all three brands in the United States and Canada , and pay over time in biweekly or monthly payments starting at 0% APR. Customers can see what they’ll pay before they check out, with no late or hidden fees or compound interest, said Affirm.
“Helping our customers feel confident in their purchasing decisions is central to everything we do,” said Janet Hayes, President and Chief Executive Officer of Crate & Barrel Holdings. “Partnering with Affirm allows us to deliver the flexibility and control they deserve at every step of their journey.”
“A thoughtful purchase doesn’t stop at deciding what to buy,” said Pat Suh, SVP and Managing Director, Global Markets at Affirm. “People think about how it fits with everything else going on in their lives and their budget. How they pay is part of figuring out what works, and Affirm gives Crate & Barrel Holdings customers more choice in that decision.”
Crate & Barrel Holdings joins Affirm’s network of over 570,000 active merchant partners, which includes StubHub , REVOLVE, Net-a-Porter, StockX, Expedia and many more.
Crate & Barrel Holdings is a member of the Otto Group and operates over 100 Crate & Barrel , CB2, and Hudson Grace stores and websites throughout the U.S . and Canada , with franchise locations in nine countries. More than 200 million customers visit the company’s stores and websites each year.
Wayne Pommen, Chief Revenue Officer at Affirm, said: “People shop at Crate & Barrel, Crate & Barrel Kids and CB2 for purchases tied to important moments in their lives – like a first apartment, a new baby, or finally having a dining table big enough for everyone to gather around. And heading into the holidays, that might mean getting the house ready for family and friends. These are moments that take planning, and how you pay is part of that plan. With Affirm, shoppers can understand their options, know what they’ll owe from the start, and trust that the cost won’t change along the way because we don’t charge compound interest, deferred interest or late or hidden fees – and we never will.”
Pommen said people want more choice and control over how they pay, especially for larger purchases, which people usually put a lot of thought into.
“But flexibility alone isn’t enough, they want certainty, too. When people choose Affirm, it’s an intentional choice and part of a clear plan and budget that works for them,” he said.
“Giving customers a choice between biweekly and monthly payments means they have greater options and can choose what works best for them and the purchase they’re making. That can give shoppers more confidence, especially when they’re making a big purchase, while helping retailers increase conversion.”
Pommen said Affirm will look at adoption both online and in stores, repeat use, and how Affirm contributes to the overall shopping experience.
“We know that when people use Affirm, they come back: 96% of our transactions are from repeat customers. We’re excited to bring that kind of engagement to Crate & Barrel and build on the momentum we’re already seeing — category volume in home and lifestyle grew 49% YOY in our most recent quarter,” he added.
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