AI Shopping

American Express is expanding its AI commerce strategy through OpenAI integrations, restaurant discovery and agentic payments. Its third-quarter earnings call reveals ambitions that could reshape how Canadian retailers attract customers, manage payment relationships and measure the value of emerging shopping channels.

Williams-Sonoma says Canada is leading international growth as Pottery Barn, West Elm and Williams Sonoma gain market share and expand digital and trade channels.

Canadian Tire is using AI to reshape merchandising, back-to-school assortments and digital content as shoppers increasingly turn to AI for product discovery.

Fake fashion stores mislead Canadian consumers online, how malls have sifted with society, Steve's Music auctioning remaining gear, Healthy Planet opening store, Frenchy's thrift store gets own musical, and other news.

Dollarama launches loyalty program with BMO, Leon's acquires remaining interest in Edmonton DC, INS Market expands to 5 TTC stations, Sherwood Park's JACEK Chocolates named best candy store, and other news