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Retail Insider
Canada's Most-Read Online Retail Industry Publication.
News
Retailer News
Retailer Financials & Data
Retailer People News
Retailer Op-Eds
News Briefs
Retail Insider Reports
Report Hub
Shopping Centre Analysis
Luxury Retail Analysis
Daily Synopsis
From The Desk
More
ChatGPT
Loblaw Says ChatGPT Grocery Integration Is Ahead of Plan
Lee Rivett
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May 8, 2026
Loblaw says customer adoption of its ChatGPT grocery integration is ahead of expectations as the retailer expands AI initiatives.
Loblaw Launches Grocery Shopping in ChatGPT
Craig Patterson
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February 12, 2026
Loblaw launches grocery shopping in ChatGPT, positioning the retailer as an early mover in AI-assisted food retail in Canada.
Etsy-ChatGPT Deal Signals the End of E-Commerce Websites
Craig Patterson
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October 2, 2025
Etsy and Shopify’s OpenAI deal brings conversational commerce, reshaping online shopping and threatening traditional e-commerce websites.
New Technologies Changing Consumer Expectations of Retailers in Canada [Expert Interview]
Mario Toneguzzi
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February 9, 2023
George Minakakis says that retailers need to understand new technologies such as ChatGPT and chatbots to stay ahead as retail shifts rapidly following the pandemic.
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