consumer behavior

New Samsung Canada research finds that 68% of Canadians say technology gives them more to manage. Samsung executive Tarik Akad tells Retail Insider why retailers should reconsider how apps, loyalty programs and digital communications affect the customer experience.

Best Buy's latest results suggest Canadian consumers remain cautious and value-focused, but continue spending when products offer innovation and clear value.

Canadian grocery sector sees rising inflation, discount growth, and increased consolidation as retailers adapt to cost pressures and shifting demand.

Despite growth on paper, Canada’s restaurant sector faces rising costs, shrinking margins, and accelerating closures heading into 2026.