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Doug Stephens

What’s the impact of a weakening Canadian dollar on the retail sector?

Canada's retail sector is sorting out the impact of a sinking Canadian dollar.

VIDEO: Rediscovering the lost art of retail

Attracting attention and promoting recall are what art does best

How to win in retail: less science, more art [Op-Ed]

Embracing the art of retail strategy by focusing on storytelling and sensory experiences can help brands stand out, attract attention, and create lasting consumer connections.

Unprecedented Growth of Gift Cards in Canada: Doug Stephens Interview

The 'Retail Prophet' discusses the growth of gift card use, risks and rewards for retailers, and why it's becoming an industry unto itself.

Doug Stephens Says Retailers must ‘Recapture the Art of Retail’ in an Era of Technology-Driven Innovation [Interview]

One of the world's foremost retail industry futurists says retailers need to capture customers through various means or risk losing out to competitors.

Why So Many American Retailers have Failed in Canada [Feature/Expert Interviews]

Following the announcement of Nordstrom's exit from Canada, Retail Insider interviewed a panel of experts about why various retailers from the US have struggled here.

‘Rough Ride Ahead’ for Retailers in Canada as Reality Sets In: Doug Stephens

The leading retail analyst sat down with Retail Insider to discuss a “cornucopia” of challenges retailers in Canada are facing following pandemic disruptions.

Bed Bath & Beyond Sales Plunge 25% in a Year, Bringing its Future into Question: Canadian Expert Comment

The retailer is reducing hours and even air conditioning to cut down on costs. Experts such as Doug Stephens question its future.

“No Longer a Trend, Now a Reality”: Shopping Centre Landlords in Canada Adding Density to Sites [Feature Interviews]

The future of the mall could look quite different according to experts including Tim Sanderson of JLL and 'Retail Prophet' Doug Stephens.

Non-Fungible Tokens (NFTs): What Are They? And What Do They Mean For Retailers Going Forward? [Feature]

Ensuring authenticity and rarity of product, blockchain technology is presenting retailers and brands with boundless opportunities.

Reimagination Required for Long-Term Survival of Shopping Centres in Canada: Expert Feature Interview

The mall of the future will be a 24-hour-a-day, 365-day-a-year platform for social and commercial engagement says Doug Stephens.

Pandemic Store Design Shift in Canadian Retailers to Include New Safety Measures [Feature Interviews]

Safety measures and adaptations to brick-and-mortar store design to set the tone for new retail experiences.

Virtual and Augmented Reality Technology to Entirely Change the Retail Shopping Experience in Canada: Interview with ‘Retail Prophet’ Doug Stephens

Doug Stephens discusses the future of retail which is seeing acceleration amid the pandemic.

Retail to See Significant Shift in Canada Post COVID-19: Doug Stephens

The industry expert says that consumer spending patterns are expected to change amid an expected recession, and that department stores and other categories could suffer and fall.

Canadian Retailers Not Innovating as Industry Rapidly Evolves Globally: Expert

Despite Canadians spending more time online than any country in the world and despite 80% owning smartphones, the country trails behind many in terms of e-commerce adoption, says Doug Stephens in his new ebook.
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