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eCommerce Canada

Why Customer Connection Is the New E-Commerce Advantage

David Nagy -
Customer connection has become the defining advantage in e-commerce as brands balance personalization, data, automation, and long-term trust.

Ecommerce Success Starts With Understanding the Customer

David Nagy -
Insights from eTail Canada 2025 on why ecommerce success depends on brand clarity, customer understanding, and a disciplined digital strategy.

Etsy-ChatGPT Deal Signals the End of E-Commerce Websites

Craig Patterson -
Etsy and Shopify’s OpenAI deal brings conversational commerce, reshaping online shopping and threatening traditional e-commerce websites.

Canadian Small Businesses Navigate Economic Challenges in 2025

Sean Tarry -
Small businesses in Canada face economic uncertainty, cautious consumers, and high competition, requiring resilience and patience to weather the storm.

Empowering Canadian Entrepreneurs: A Conversation with Interac’s Leo Bailey and eCommerce Canada’s David Nagy [Video Interview]

Retail Insider -
Craig, Leo, and David discuss Interac's commitment to supporting Canada's small business community by fostering innovation and community connections for a stronger entrepreneurial ecosystem.

Free Money for Businesses with Online Presence: Canadian Digital Adoption Program [Video Podcast]

Retail Insider -
Craig and David discuss the Canadian Digital Adoption Program (CDAP), a $4 billion government-funded initiative to promote digital innovation and transformation for small businesses in Canada.

Online Retailers in Canada Facing Barriers to Entry Amid Growing eComm Competition: Expert Interview

Sean Tarry -
Industry veteran David Nagy says that retailers online need to look to key factors or face failure.

Industry Expert David Nagy Discusses Building an Ecommerce Business: Feature Interview

Sean Tarry -
Nagy discusses how building a deep understanding of the customer is key for building an effective digital ecosystem.

Canadian Digital Adoption Program (CDAP) Helping Small- and Medium-Sized Businesses Boost Digital Presence

Sean Tarry -
The program provides Federal funding and support critical in flattening the digital curve for Main Street retailers.

Digitization of Retail in Canada is Increasing the Need For Efficient Merchant Communication in the Online World: Feature Interview

Sean Tarry -
Expert David Nagy discusses the complexities of digital communications and engagement for small-and medium-sized businesses.

Ecommerce Sales In Canada Still Through The Roof, But Shifting Away From Goods Toward Services [Feature]

Sean Tarry -
Industry experts note a shift at a time when ecommerce is exploding during the pandemic.

How the Pandemic Has Changed Consumer Expectations While Accelerating Ecommerce in Canada

Mario Toneguzzi -
An expert says that online retail can only grow so much amid an over-saturation of new businesses.
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