Labour Shortages

From The Desk: Polarized retail growth, evolving formats and AI-driven customer engagement

Craig Patterson -
Canadian retail faces polarization between value and premium tiers, driving format changes, franchising growth and AI tools to sharpen differentiation and customer eng...

From The Desk: Retailers adapt formats and expansion amid labour, cost and consumer shifts

Retail Insider -
Canadian retailers adjust store formats and expansion amid labour challenges, cost pressures and uneven spending, balancing growth with operational control.

Retail Insider “Policy & Regulation Report”: Affordability Promises Collide With Retail Costs

Lee Rivett -
Retail Insider’s Q2 2026 policy report finds affordability promises colliding with rising compliance, trade, labour and public-safety costs, while grocery property controls and public-store proposals expose how government action is reshaping Canadian retail operations today.
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