Omnichannel retail

Retail Insider “Q3 2026 Home Furnishings Report”: The Store Needs a Defined Job

Lee Rivett -
Home-furnishings retailers are investing despite soft category sales. The Q3 report examines how digital demand, consultation and separate fulfilment models are changing the purpose and economics of physical stores.

Walmart Brings Sparky AI Shopping Assistant to Canada

Lee Rivett -
Walmart has launched its Sparky AI shopping assistant in Canada, bringing conversational product discovery and shopping-list tools to Walmart.ca and its mobile app. The rollout follows U.S. findings of higher average order values among Sparky users as Canadian retailers expand their AI commerce strategies.

Rethink Retail Expands Executive Communities Under Canadian Leadership

Craig Patterson -
Rethink Retail is expanding its executive communities under Canadian CEO Marie Chevrier Schwartz, with Chris Parsons appointed VP of Audience. The company is developing Canadian programming focused on AI, retail media and industry collaboration.

Retail Insider “Q3 2026 Apparel & Fashion Report”: Stores Have to Earn Their Investment

Lee Rivett -
Canadian fashion retailers are expanding, relocating and closing stores within the same market. The Q3 report examines why location productivity and network contribution matter more than headline store counts.

Are Canadian Retailers Making Shopping Too Complicated? Samsung Research Raises Questions

Craig Patterson -
New Samsung Canada research finds that 68% of Canadians say technology gives them more to manage. Samsung executive Tarik Akad tells Retail Insider why retailers should reconsider how apps, loyalty programs and digital communications affect the customer experience.

Montreal’s Transformer Table Reaches $145 Million in Revenue as U.S. Retail Expansion Accelerates

Craig Patterson -
Montreal-founded Transformer Table is expanding its U.S. retail footprint with new microstores and a Maryland flagship as CEO Chris Wantlin discusses the company's revenue growth, retail partnerships and future expansion plans.

Retail Insider Home Furnishings Report: Service, Value and Accessibility Reshape the Market

Lee Rivett -
Canadian home furnishings retailers are adapting to slower demand by investing in service, accessibility, omnichannel retail and operational resilience. Retail Insider's latest Home Furnishings Report examines how evolving consumer behaviour is reshaping competition across furniture, décor, mattresses, lighting and related categories.

Retail Insider “Health & Beauty Report”: Scale, Integration and Trust Reshape the Market

Lee Rivett -
Retail Insider's latest Health & Beauty Report examines how pharmacy services, loyalty ecosystems, wellness, digital care and consumer trust are reshaping Canada's health and beauty retail sector, with implications for retailers, brands, landlords, investors and the broader healthcare ecosystem.

Retail Insider “Retail Technology & Payments Report”: Commerce Infrastructure Gets Smarter

Lee Rivett -
Retail Insider's latest Retail Technology & Payments Report examines how artificial intelligence, payments, loyalty, commerce platforms, and digital infrastructure are becoming increasingly integrated, reshaping retail operations, customer experiences, and competitive advantage across the Canadian retail industry.

Q2 2026 Retail Technology & Payments: Commerce Infrastructure Gets Smarter

Craig Patterson -
Canadian retail technology and payments in Q2 2026 were increasingly defined by the convergence of AI, payments, loyalty, delivery, and automation into integrated commerce ecosystems.

Canadian Retailer Peavey Expanding Brick-and-Mortar Store Base Amid Shifting Omnichannel Strategy [Feature]

Sean Tarry -
Digital investments, strategy, and innovation are critical to the success of Canada’s farm and ranch retailing giant.

One Year In: How a Newly-Opened Simply For Life Franchise Found Digital Success Amid the Pandemic [Feature]

Sean Tarry -
The beautiful store opened days before pandemic shutdowns in 2020 and the owner quickly pivoted to ensure the retailer’s success.

Study: Retailers in Canada Struggle to Implement Omnichannel Experience Due to Customer Data Conundrum

Mario Toneguzzi -
A shocking 85% of B2C businesses are lagging due to being incapable of extracting actionable insights from customer data says a report by Forrester Consulting.

Five Industry Trends Helping Shape the New Retail Environment in Canada

Retail Insider -
The discussion revolves around the five industry trends helping shape the new retail environment amid an unprecedented pandemic.

GetintheLoop Helping Canadian Businesses Drive Local Omnichannel Experiences

Sean Tarry -
Innovative digital marketing platform allowing business owners to connect and engage with local customers.

Partnership Announced Between Digital Main Street and Lightspeed to Help Small and Medium-Sized Businesses

Jessica Finch -
The partnership extends on the ShopHERE initiative which helps build and optimize online stores for independent businesses and artists amid the COVID-19 pandemic.

The State of Retail in 2021 is Surprisingly Healthy, Resilient, and Innovative: Charles De Brabant

Retail Insider -
The McGill-based academic says despite hardships, retailers have shown innovation that is promising for future operational growth.

Combining Traditional Retail and Ecommerce: How Supply Chain Data is Key to Omnichannel Success

Retail Insider -
In the wake of COVID-19, retailers have had to navigate a tidal wave of logistical and operational challenges.

Walmart Canada Announces Major Investment to Integrate Ecommerce with In-Store

Mario Toneguzzi -
The retailer is piloting fulfillment spaces in 10 superstores to speed up pickup and delivery, with 130 stores to eventually see such renovations.

A Tailored Plan for Retailers to Successfully Combat the Disruptors

Retail Insider -
Antony Karabus discusses how this disruption represents a fundamental shift in consumer behaviour that will accelerate as a new generation of digital and value-savvy consumers become an even greater economic engine.

Book Launch Event June 18 in Toronto: How to Build Winning Stores

Craig Patterson -
Meet the author and Eagle Eye CEO, Tim Mason, as he discusses his new groundbreaking book at a free event in downtown Toronto.
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