Q1 2026 saw AI move from retail tool to shopping interface. Winners are building data, loyalty, and execution foundations; laggards risk losing customers.
Rousseau Chocolatier partners with David Sobey Centre to create a digital twin, offering an immersive online shopping experience that mirrors its Halifax boutique.
In the last decade, technology has both increased competition and become an internal transformational juggernaut to stay competitive, according to expert George Minakakis.