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Pandemic Driving Shifting Customer Need for Touchless, Seamless Omnichannel Customer Service Experiences [Feature]

Sean Tarry -
Telus is helping retailers upgrade traditional contact centres to provide more efficient and effective brand engagement.
Main Archive

Commercial Real Estate in the New World: Free Webinar on January 14

Retail Insider -
Don’t miss this great opportunity to hear from leading real estate professionals who will provide insights into the current state and future outlook of the industry, spanning from office to retail.
Main Archive

Retail Council of Canada Webinar: In Conversation with Walmart Canada CEO Haio Barbeito on Plans & Strategies for Success During COVID-19

Retail Insider -
RCC President Diane Brisebois will host the webinar Wednesday, June 24 at 4pm Eastern/1pm Pacific as part of the ongoing one-hour series titled In Conversation with Retail Leaders in Canada.
Main Archive

June Webinar Series: RISE Again Retail by the David Sobey Centre for Innovation in Retailing & Services

Retail Insider -
A series of six webinars, two per week, start June 9th. Hear from experts in the industry as well as researchers from the David Sobey Centre for Innovation in Retailing and Services, a research centre at Saint Mary’s University.
Main Archive

2nd Free Webinar Thursday: Lease Clauses and Legal Theories Applicable in a Coronavirus World

Retail Insider -
The conversation will again revolve around landlord and tenant strategies for negotiating tenant rent relief, all with an eye towards an economic recovery after the dust settles on COVID-19.
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