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Retail Insider
Canada's Most-Read Online Retail Industry Publication.
News
Retailer News
Retailer Financials & Data
Retailer People News
Retailer Op-Eds
News Briefs
Retail Insider Reports
Report Hub
Shopping Centre Analysis
Luxury Retail Analysis
Daily Synopsis
From The Desk
More
WOW!
WOW Index Shows In-Store Experience Slipping in 2026
Craig Patterson
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January 20, 2026
Leger’s WOW Index finds in-store experience scores fell in Ontario and edged down in Western Canada, with price and staffing issues leading irritants.
Simons Tops 2025 WOW Digital Study for Best Online Experience
Maya Johnson
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January 23, 2025
La Maison Simons leads Leger's 2025 WOW Digital Ranking, highlighting Canada’s top retailers excelling in online customer experience across 27 sectors.
Leger Reveals Best In-Store Experiences in Canada for 2025
Maya Johnson
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January 21, 2025
Leger’s WOW 2025 studies unveil the top retailers in Canada for in-store experiences, with insights on customer preferences and shopping trends.
WOW! mobile boutique marks 10th anniversary with expansion plans and new Ottawa store
Mario Toneguzzi
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August 29, 2024
The Canadian multi-carrier wireless retailer launched 10 years ago, and will continue opening locations while broadening services.
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