Lightspeed Commerce Inc., the Montréal-based global leader in commerce technology, has unveiled a suite of innovations aimed at transforming operations for retailers, restauranteurs, and golf course operators. These new features, launched during the latest quarter, focus on improving efficiency, enhancing customer experiences, and driving business growth across multiple industries.
Dax Dasilva, Founder and CEO of Lightspeed, emphasized the impact of the company’s recent advancements. “Q3 brought about some significant product innovations designed to help customers realize real value in their day-to-day business operations,” said Dasilva. “From Selling on Scanner to our Kitchen Display System, we’re bringing solutions that empower merchants and restauranteurs to surprise and delight their customers.”
Retail Innovations to Streamline Operations
Lightspeed has introduced several new tools designed to improve retail operations and create a seamless shopping experience. One of the highlights is the expansion of the Lightspeed Scanner app, which now allows retailers to process purchases directly from the sales floor using an iPhone. This mobile selling feature addresses common pain points such as long checkout lines, giving customers a faster, more convenient shopping experience.
Retailers also benefit from enhanced promotional tools that enable them to run unified campaigns across physical and online stores. With these tools, businesses can target promotions based on factors like inventory levels and purchase history, offering more personalized incentives such as free shipping or custom discounts.
Additionally, the Lightspeed Supplier Network has grown significantly, now featuring over one million products. This expansion simplifies inventory management and helps retailers provide tailored product selections in key categories like home and garden, pet supplies, and golf.
To further improve operations, Lightspeed has integrated its timeclock feature with Homebase, a workforce management platform. This integration streamlines employee scheduling and helps reduce overtime, missed shifts, and time-tracking errors. Inventory management has also been enhanced through a partnership with Cin7 Core, offering automated, real-time stock control for retailers.
Other updates include new tools to manage special order fulfillment, making it easier for retailers to handle transactions involving multiple delivery methods. Meanwhile, improvements to online storefronts allow merchants to create detailed product catalogs with subcategory navigation, making it easier for customers to find what they need.
Hospitality Features Modernize Restaurant Operations
For the hospitality industry, Lightspeed introduced tools designed to optimize restaurant operations and enhance the customer experience.
The new Kitchen Display System (KDS) connects front-of-house operations with the kitchen, ensuring orders are executed efficiently. By seamlessly routing orders from point-of-sale systems to kitchen staff, KDS streamlines workflows even during busy periods.
Another major update is Lightspeed’s multi-location reporting tools, which enable restaurant operators to monitor performance metrics across all their locations in real time. These insights help businesses make informed decisions and maintain operational consistency.
To address cash flow challenges, Lightspeed Payments now offers Instant Payouts, allowing restaurants to access funds within 30 minutes—even on weekends and holidays. This feature ensures smoother operations and faster access to capital.
Restaurant operators also gain access to real-time insights through Lightspeed Pulse, a mobile app that provides performance metrics and actionable data on the go. This tool is designed to help operators make quick, informed decisions from anywhere.
An expanded partnership with workforce management platform 7shifts offers restaurants a streamlined approach to payroll processing, team scheduling, and labour cost management, further simplifying operations.
Transforming Golf Course Management
Golf operators are also benefiting from Lightspeed’s latest innovations. The new Lightspeed Scheduling tool allows clubs to manage bookings for a variety of services, from simulator bays to pickleball courts and golf lessons. This integrated solution helps maximize revenue opportunities and enhances customer satisfaction.
In addition, Lightspeed renewed its partnership with Landscapes Golf Management, which oversees more than 60 properties. The collaboration equips golf operators with advanced tools for tee time management, integrated point-of-sale systems, and actionable insights to improve workflows and drive growth.
Supporting Businesses Globally
Lightspeed continues to power some of the world’s most renowned businesses, including Taverne Atlantic in Montréal, Alinea Group in Chicago, and L’Occitane in New Zealand. With its headquarters in Montréal and operations across North America, Europe, and Asia-Pacific, the company serves customers in over 100 countries.
