The discussion includes how Hayes brought the brand into the market, what makes it so popular, wholesale expansion, and what's in store for new locations in Canada including one at CF Toronto Eaton Centre opening in late June.
Craig interviews Toronto-based jeweller Alan Anderson, who discuses how he got started in the jewellery industry, his new atelier on Jarvis Street, and future plans which will include the launch of a handbag line. They also discuss the recent Royal Coronation and jewellery seen on various attendees.
Craig and Randy Harris, President and Founder of Trendex North America, discuss the success of international retailers entering the Canadian market at a challenging time for the economy. That includes Nordstrom exiting Canada, and some success stories.
Craig has a discussion with Jenn Gregory and Linda Farha about consultancy Retail Strategies and its expansion into Canada. Jenn Gregory is President of Downtown Strategies at US-based Retail Strategies Group, and Linda Farha is Founder and head of Zenergy Communications in Toronto, as well as Chief Connector at pop-up go.
Craig speaks with Sarah Power, Founder and Creative Director of INLAND, about the new Canadian designer marketplace launching later this week. The conversation also includes a discussion of experiential pop-up retail and its benefits.
Craig speaks with Matt Crowell, Founder and CEO of GetintheLoop, about AI and its implications on malls and the retail industry as a whole. It's an interesting discussion on what the future of AI might look like as it becomes accessible to the public.
Craig and Ashkan, founder of St. Ash, discuss some of the challenges seen in Toronto's downtown luxury zone, the threat of Yorkdale, Nordstrom's exit from Canada and what's happening with Saks Fifth Avenue, and what's being seen with luxury retail in Paris and Milan.
Craig and Larry discuss retail at airports in Canada, including the need to improve the customer experience and offerings in terminals. Leung says airports are missing out on major opportunities to drive consumer sales to grow revenue.
Craig Patterson sits down with Craig Pike of Craig's Cookies. They discuss how Pike got started, how the business grew into multiple stores, and how he’s planning to expand the business under a new franchise model.
Craig interviews the team at J.C. Williams Group, who share their experiences at the new Zellers 2.0 locations. The conversation includes what The Bay has done right with the first 25 Zellers shop-in-stores locations, as well as some concerns and what could be improved.
Craig sits down with Mark Cohen, Director of Retail Studies at Columbia Business School and CEO of Sears Canada between 2001 and 2004. They discuss why Nordstrom failed in Canada, what might happen with the spaces as well as a revelation that HBC attempted to get Sears to acquire it twice during Cohen's tenure.