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North America’s Most Productive Shopping Centres in 2013


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By: Hilary Taylor

We’ve created an updated list of North America’s most productive shopping centres for 2013. Some of the per-square-foot sales numbers are lower than those from last year’s rankings. This might have something to do with different sources being used: our 2012 numbers were from KPMG and this year’s numbers have been either independently researched or directly confirmed by mall landlords themselves. Ryerson University’s Hilary Taylor contacted mall landlords and further researched this topic, coming up with this list of the 10 most productive malls in North America for 2013: 

  1. Bal Harbour Shops, Bal Harbour, Florida, USA: US$2,793 /sq. ft.
  2. The Forum Shops at Caesars Palace, Las Vegas, Nevada, USA: US$1,750 /sq. ft.
  3. The Grove, Los Angeles, California, USA: US$1,400 /sq. ft.
  4. Pacific Centre, Vancouver, British Columbia: C$1335 /sq. ft.
  5. Yorkdale shopping Centre, Toronto, Ontario: C$1300 /sq. ft.
  6. Toronto Eaton Centre, Toronto, Ontario: C$1275 /sq. ft.
  7. Mall at Millennia, Orlando, Florida, USA: US$1,250 /sq. ft.  
  8. Oakridge Shopping Center, Vancouver, British Columbia: C$1,132 /sq. ft.
  9. The Mall at Short Hills, Short Hills, New Jersey, USA: US$1,110 /sq. ft.
  10. Chinook Centre, Calgary, Alberta: C$1,108 /sq. ft.

    For the numbers above, all American malls are in US Dollars while Canadian malls are in Canadian Dollars. For most of 2013, Canadian and American currencies were similarly valued. This hasn’t been the case so far in 2014, so it remains to be seen how next year’s rankings may change.

    Examining the numbers further, Vancouver and Toronto are the only two North American cities to boast two top-10 malls. Vancouver’s Pacific Centre continues to be the most productive shopping centre in Canada with sales exceeding $1,335 per square foot. Toronto’s impressive Yorkdale Shopping Centre is second and not far behind. Yorkdale is expected to become North America’s top-selling mall with sales forecasts of $2 billion by 2018.

    Noticeably absent from our 2012 list was the Bal Harbour Shops, which is a privately-owned luxury mall near Miami. KPMG excluded them from its report. The Bal Harbour Shops is reportedly the most productive shopping centre in the world when viewed by sales per square foot.

    We will update this top-ten list at the end of 2014 to determine if bricks-and-mortar malls are being affected by an increase in online shopping. We’ll also have to take into account currency fluctuations as they arise over the course of the year. 

    Unfortunately, it appears that several American malls may have pulled ahead of Vancouver’s Pacific Centre as the most productive mall in North America. As an interesting side note, a substantial increase in the sales per square foot for Los Angeles’ The Grove this year may may be owed to the mall’s new TopShop/TopMan store. It opened in February of 2013 and according to therichest.com, the relatively small store location is estimated to be “the chain’s No. 2 performing outlet in the U.S. after New York”.

    Mall productivity numbers may shift as several malls see substantial changes over the next couple of years. Three of the four most productive Canadian malls (excluding Vancouver’s Oakridge Centre) will see Nordstrom stores open by 2016 or sooner, along with related mall expansions and renovations. Nordstrom (and possibly new Saks Fifth Avenue stores) may propel Canadian malls further above their American counterparts. 

    It should come as no surprise that malls this holiday season were full of ‘SALE’ signs- and not a mere 20% either – most sales started at 40% and escalated from there. And yet, even these sales didn’t provide the necessary push to bring consumers back in to the malls and away from their desktops. The Newsfactor Business Report provides some insight. “Online shopping is going to be the darling of the holiday shopping season,” said Marshal Cohen, chief retail industry analyst at The NPD Group. “It may grow a little more than the 20% that was expected before the season began. The consumer is spending more time online trying to find deals.” Retailers and mall landlords need to keep this retail trend in mind when forecasting future plans for sales per square foot as well as expansion. Are malls becoming product showrooms, or will consumers always reliant on the in-store experience? 

    *The top image is courtesy of The Somerset Collection in Troy, Michigan.

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    Hilary Taylor is a 4th year Retail Management student at Ryerson University in downtown Toronto. She is very passionate about the Retail Industry and decided to spend her free time writing posts for the Retail Insider because that is what gets her excited! She also spends her time studying hard at school and leading a team of students as the President of the Retail Students’ Association at Ryerson University. Eager and enthusiastic, Hilary is also looking for new opportunities to share her love for the Retail Industry. Follow her retail experiences on twitter @hhilarytaylor

    Suitsupply Toronto grand opening: review by Tristan Amato [with photo slideshow]

    By Tristan Amato

    Last week (February 20th, 2014), I was lucky to be invited to the opening of Suitsupply’s first Canadian location in Toronto. It is located at 9-11 Hazelton Avenue in Yorkville, one of Canada’s most exclusive shopping districts. The store itself is in an old mansion that has been converted into a classy modern space. Although the store isn’t big, the brilliant placement and use of mirrors inside, really helped to expand the space.

    Known for their controversial advertisements, two oversized floor to ceiling ads of scantily-clad women greet you in the main area giving the store a younger, more hip vibe. Their brightly coloured mannequins were also a nice touch to the stores appearance. Their colorful wall display of ties which resembled an art mural was my favourite display.

    Although the company’s target customer is a younger, well to do business type, the suits are still respectfully traditional in terms of colour and style and are very well tailored. Suitsupply provides well-crafted suits for any man wanting to look his very best.

    Suitsupply is definitely a store worth checking out next time you’re in Toronto.

    Article and photos by Tristan Amato, fashion student. 

    *To begin viewing the photo slideshow of the store, click the top image*

    RELATED: 

    [Suitsupply website]

    Toronto: Four floors of flagship retail space to be built below a new Queen Street condo tower


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    A condominium tower with four floors of retail space will replace a surface parking lot just off the corner of Queen Street West and University Avenue in Toronto. Its address will be 219 Queen Street West. The tower’s retail base will feature over 24,500 square feet of retail space, which is expected to be available some time in 2016. One tenant could occupy the entire retail podium, or the space could be divided for multiple retailers. 


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    It will be interesting to see which retailer or retailers will occupy this space. Situated between Toronto’s Financial District and the trendy Queen Street West shopping area, the location is prime: the pedestrian counts are high and the immediate area has seen a surge in new condominium dwellers. The tower immediately above 219 Queen West’s retail has been aptly named ‘Smart House‘. The 25-story tower will contain nearly 200 condominium units.


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    219 Queen’s retail space features dramatically high ceilings with extensive exposure along Queen Street West. Plenty of branding and signage opportunities will be available. The location is rendered even more exceptional by its close proximity to the TTC Osgoode subway station and the Queen Street streetcar line. Pedestrian access will also be easy, as 219 Queen West is adjacent to the Financial District and the Queen West shopping area. Shipping and receiving access for the retail space will be conveniently located to the rear of the building via a laneway off of Simcoe Street.

    Click the image directly above for a slideshow of each of the retail space’s four floors. For further details, including asking lease rates for 219 Queen Street West, you may contact one of the listing representatives at Ashlar Urban Realty Inc., below:

    ASHLAR URBAN REALTY INC. REAL ESTATE BROKERAGE, 166 Pearl Street – Suite 300, Toronto, ON M5H 1L3. T 416 205 9222. F 416 205 9228. www.ashlarurban.com

    Versace to open at Toronto’s Yorkdale Shopping Centre

    Image: Versace

    Versace will open a free-standing store at Toronto’s Yorkdale Shopping Centre, according to the City of Toronto Development Applications website. Versace will occupy space #160 in the mall’s ‘luxury hallway’ beside Salvatore Ferragamo and neighbouring luxury retailers Tiffany & Co., Burberry, Cartier, David Yurman, Mulberry and others. 

    According to Yorkdale’s lease plan, space 160 is about 2,500 square feet. We’re not sure if Versace will expand into the adjacent 3,873 square foot space formerly occupied by a Holt Renfrew ‘pop-up shop’. 

    This will be Canada’s second Versace store location, though it will technically be Canada’s only free-standing Versace store. Vancouver has a licensed Versace boutique located within Luxury retailer Leone at the Sinclair Centre. This Vancouver Versace location opened along with Leone in 1987. 

    Since the 1990’s, Toronto has seen several franchised Versace store locations. Versace locations on Hazelton Avenue, at the Hazelton Lanes shopping centre and on Bloor Street have opened and closed over the years. Rumour has it Versace is currently looking for Yorkville store space as well, though we can’t confirm a location. 

    Thank you to source ACT7 of Urban Toronto.

    Woman trapped in Hudson’s Bay store is rescued

    A woman became trapped in a Downtown Toronto Hudson’s Bay store after it closed Wednesday evening. Emily Keeler had been shopping at the Yonge and Bloor Hudson’s Bay store (which until recently was expected to become a Saks Fifth Avenue store) when she discovered that the store had been closed and she could not get out. Ms. Keeler fortunately had access to her Twitter account and provided comment and photos of her experience.

    We and others watched on Twitter while Ms. Keeler sought ways to exit the store. Some Twitter followers made light of the situation: for example, references to the popular 1980’s children’s TV show Today’s Special (which took place after hours at Toronto’s Simpson’s department store, now the flagship Hudson’s Bay ‘Queen Street’ store). 

    After various attempts to find her way out, a store manager (or managers?) set her free. The entire ordeal appears to have lasted about 40 minutes. Ms. Keeler has declined to provide interviews on her experience.

    [Hudson’s Bay website]

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    Clearly Contacts bought by French company for $430-million

    Vancouver-based Coastal Contacts (which also does business as Clearlycontacts.ca and Coastal.com) has been bought by a French company for $430 million. The buyer, Essilor International, is the world’s largest manufacturer of prescription eyewear lenses. Essilor payed a premium for Coastal Contacts, and the deal is expected to close within the next 90 days pending shareholder and regulatory approval.

    CEO Roger Hardy, who owns more than 10% of Coastal Contacts, stated: “The combination will enhance Coastal.com’s ability to achieve its goals while realizing a significant all-cash premium for our shareholders. I am confident this merger is the right decision for Coastal.com, our employees and our shareholders.” His company’s board of directors unanimously approved the sale.

    Coastal Contacts’ share price surged with the announcement of the deal. Essilor offered $12.45 cash per share. The company’s previous three-month, volume-weighted share price average was about $8.73 prior to the takeover announcement, while its six-month average was $6.78, only just over half of Essilor’s offer.

    Coastal Contacts has roughly 750 employees with about 400 in Vancouver, 80 in Blaine, Washington, about 200 in Sweden and a number of employees in Australia and in New Zealand, according to Mr. Hardy. “Eighty-five per cent of our employees are shareholders, so this is an exciting moment for them,” he said.

    Besides its onine business, ClearlyContacts.ca now operates bricks-and-mortar store locations in Vancouver and Toronto. It will open more Canadian stores as well as international locations. We’ll soon be announcing another Canadian ClearlyContacts.ca bricks-and-mortar store location, which will be its first store within a shopping mall.

    London, ON department store Kingsmill’s is closing after 148 years

    One of Canada’s last independently-owned department stores will close next month. The iconic Kingsmill’s department store in downtown London, Ontario, will close after operating for 148 years. It will clear its merchandise as part of a sale beginning Thursday, March 6th.

    Founded in 1865 as a dry goods store, Kingsmill’s has continuously operated in downtown London. It is one of the few remaining independent, family-owned and operated department stores in Canada, and after several renovations and expansions, currently occupies more than 73,000 square feet over five separate floors.

    The store has an interesting history. In 1865, Thomas Frazer Kingsmill, an Irish immigrant, opened a dry goods store on Dundas Street in London, Ontario. The first store was 1,800 square feet. The store has burned down and been rebuilt twice during its 148-year history. The current building, built in 1932, features the original tin-plated ceilings and hardwood floors. The original pneumatic tube system is still used to send paperwork and change throughout the store, and the old-style elevator, complete with operator, continues to help customers get from floor to floor. These features have survived over the years due to a conscious effort to maintain the character and elegance of the building.

    Kingsmill’s offers a wide range of merchandise categories including home furnishings, fine china and collectibles, women’s, men’s and children’s fashions, cosmetics, linens, gifts, kitchenware and luggage, among others. 

    The store’s ‘Going Out of Business Sale’ will continue as long as inventory levels allow. Once the store’s inventory is gone, Kingsmill’s will officially close.

    Source: press release

    Aritzia CEO Brian Hill to lecture at University of Alberta School of Retailing this Friday

    Image: University of Alberta

    The University of Alberta School of Retailing regularly hosts top retail executives. This Friday, Artizia CEO Brian Hill will lecture at the School of Retailing.

    He will speak to four different classes after participating in a breakfast with local industry representatives, high school students and retailing students. He will also take part in a lunch with about 25 University of Alberta MBA students and have dinner with a few School of Retailing Partners as part of the annual Executive in Residence visit.

    Mr. Hill was also the recipient of the School of Retailing’s 2013 Henry Singer Award for exceptional leadership in the retail industry. 

    We’ll be reporting more on exciting happenings such as this at the University of Alberta School of Retailing in the coming months. As a global leader in retail research and education, the School of Retailing is producing exceptional graduates who will be seeking placement opportunities with top retailers. 

    Canada’s second-largest mall created as Toronto Saks/HBC deal is completed

    Hudson's Bay on Queen Street - PHOTO: DARRELL BATEMAN

    The Toronto Eaton Centre is now officially Canada’s second-largest mall. Yesterday, The Hudson’s Bay Company (HBC) completed the sale of its Toronto Queen Street flagship store (and adjacent office tower) to Cadillac Fairview for $650 million. A 150,000 square foot Saks Fifth Avenue store and a reconfigured 700,000 square foot Hudson’s Bay flagship will be located on-site as part of the deal. This addition of 850,000 square feet to its current 1.2 million square feet of retail space technically makes the Toronto Eaton Centre Canada’s second-largest shopping centre with about 2.05 million square feet of retail space, surpassing Burnaby BC’s Metropolis at Metrotown (with close to 1.8 million square feet of retail space).

    Canada’s largest mall continues to be West Edmonton Mall with approximately 3.8 million square feet of retail area. With completion of the deal, Toronto’s Eaton Centre would have been about 2.5 million square feet if it wasn’t for the loss of its 816,000 square foot Sears store. Sears will be replaced by a 213,000 square foot Nordstrom store and a further 140,000 square feet of Sears’ retail space is currently available for one or more tenants.  

    HBC has leased both the Queen Street retail space as well as the adjacent Simpson Tower back from Cadillac Fairview for a base term of 25 years, with renewal terms available at the Hudson’s Bay Company’s option. The Queen Street property will feature Canada’s first Saks Fifth Avenue store location, expected to open in the fall of 2015. 

    “We are thrilled to have completed this transaction, which clearly demonstrates the tremendous value of our real estate portfolio,” stated Richard Baker, HBC’s Governor and Chief Executive Officer. “This sale-leaseback allows HBC to establish a benchmark valuation for one of our many flagship assets, reduce the debt on our balance sheet and accelerate our strategic investments. We remain committed to using our significant real estate holdings to unlock further value for our shareholders and are exploring a broad range of alternatives to help us accomplish this goal.”

    According to HBC’s press release, “Net of associated fees, all proceeds from the sale initially will be utilized to reduce HBC’s debt. Specifically, HBC will retire in entirety its US$300 million Second Lien Term Loan, currently bearing interest at a rate of 8.25%, and permanently pay down US$150 million of its US$2 billion First Lien Term Loan, currently bearing interest at a rate of 4.75%. The balance of the net proceeds will be used to reduce the outstanding balance on the Company’s Canadian revolving credit facility. Over time, a portion of the proceeds will provide ample liquidity to fund the Company’s strategic investments including the expansion of Saks Fifth Avenue into Canada and growth initiatives such as our HBC Digital and OFF 5TH businesses.”

    Source: HBC press release

    Target lost almost $1-billion on its Canadian expansion last year

    Image: Target

    Target’s substantial Canadian expansion has hurt its bottom line. The company lost close to $1-billion last year that it attributes to its Canadian expansion and its less-than-expected retail sales. 

    In 2013, Target Canada had sales of about $1.3-billion with a gross margin rate of only 14.9% and an operating loss of about $941-million. Canadian operations reduced Target’s full-year per-share earnings by $1.13.

    For more on this interesting development, we direct you to Hollie Shaw’s comprehensive article at The Financial Post.