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Cadillac Fairview Rebrands Mall Properties

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Toronto-based landlord Cadillac Fairview has rebranded, including a new logo and modified naming of its 20 mall properties. Individual mall website URLs have also been changed as part of the rebranding. 

The name of each Cadillac Fairview shopping centre will now be preceded by ‘CF‘. For example, Toronto Eaton Centre will now be called ‘CF Toronto Eaton Centre‘ and Vancouver’s Pacific Centre is now ‘CF Pacific Centre‘. Signage on Pacific Centre now reflects the rebranding as per the image above and with Toronto’s Sherway Gardens, below. 

The new corporate logo includes the tagline ‘Where it all comes together‘. Although mall names have changed, office towers will remain unchanged and be named after anchor tenants or location. 

“Cadillac Fairview’s new visual identity highlights for shoppers that our properties provide a consistently welcoming and engaging retail destination,” said Jason Anderson, Senior Vice President of Marketing at Cadillac Fairview.  “Putting a new logo on the door is the easy part. The real work is designing and implementing changes to the way consumers experience our shopping centres. We know technology and unique and engaging experiences will play a big role in changing the way people think of the shopping mall.”

Cadillac Fairview rolls out its new brand identity and logo nationally across all 20 shopping centres. (CNW Group/Cadillac Fairview Corporation Limited)

Cadillac Fairview mall websites also have updated URLs to reflect the rebranding. Toronto Eaton Centre’s website was www.torontoeatoncentre.com and this has been modified to https://www.cfshops.com/toronto-eaton-centre.html. Cadillac Fairview’s other mall properties also feature new URLs, beginning with www.cfshops.com/. 

Cadillac Fairview is in the process of spending $4 billion on revitalizations and developments. The company is one of North America’s largest owners, operators and developers of commercial real estate, with a portfolio valued at more than $28 billion and over 36 million square feet of leasable space at 66 North American properties. Cadillac Fairview is wholly-owned by the Ontario Teachers’ Pension Plan, which invests to secure the retirement income of 311,000 active and retired teachers in Ontario.

West Edmonton Mall Landlord Secures Major Luxury Brands for American Dream

Triple Five Group, owners of West Edmonton Mall, have secured two game-changing luxury retailers for its New Jersey mega-mall, American Dream. Saks Fifth Avenue will open a 131,906 squre foot location in the centre, and French luxury brand Hermès will open an 8,000 square foot two-level store in the mall. Both are scheduled to open in 2017. 

Besides Saks Fifth Avenue, American Dream will house Hudson’s Bay Company anchor retailers Lord & Taylor (119,605 square feet) and Saks OFF 5TH (30,000 square feet). The New Jersey mall will be the world’s first to house all three HBC nameplates. 

Securing Hermès is possibly the most remarkable score for the mall so far, as it signals the likelihood that American Dream will obtain similar retailers for its luxury wing. Hermes chooses only the ‘best’ locations and now that it’s chosen American Dream, brands such as Chanel, Gucci and Prada are more likely to follow. American Dream’s Hermes will also be one of its largest U.S. locations. Hermes was reportedly attracted to the mall because its luxury wing will be a “streetscape under glass” with the opportunity to create dramatic flagship retail spaces. 

Saks Fifth Avenue will open up to eight Canadian locations over the next several years, including two confirmed Toronto locations which will open in February of 2016. Unlike its U.S. locations, Canada’s Saks stores will feature upscale in-store ‘food halls’. Sources are now saying that Saks may introduce food halls into some of its U.S. locations, with one source saying that Saks’ replacement Bal Harbour Shops location near Miami may feature a shop-in-store grocery component. This is speculation until confirmed. 

American Dream, located near the Meadowlands Sports Complex in East Rutherford, New Jersey, will span approximately 4.8 million square feet and cost about U.S. $3.5 billion. It will feature in excess of 300 stores and also house an indoor NHL-sized ice rink, an amusement park, water park, concert hall, indoor ski slope, miniature golf, and a Ferris wheel, among other attractions. 

COS by H&M Opens 1st Canadian Location

COS BLOOR STREET STORE. PHOTO BY 'GREG'

H&M‘s upscale fashion brand COS has opened its first Canadian location on Toronto’s ‘Mink Mile’, and a second location in downtown Montreal will open on October 9. Two other Toronto locations are said to be in the works as the brand expands into Canada.

COS, which stands for Collection of Style, launched in London in 2007. The brand’s price point is marginally higher than that of H&M, and it says that its designs are timeless, tactile, functional, classic and modern. Collections include fashions for women, men and children. 

PHOTO BY PAUL AMATO, TAKEN IN FRONT OF HOLT RENFREW MEN AT BELLAIR AND BLOOR. HARRY ROSEN FLAGSHIP AT FAR LEFT.
WOOD PANELING ON THE STORE’S EXTERIOR. PHOTO BY GREG

COS’s first Toronto location opens today at 85 Bloor Street West. Measuring 6,738 square feet, COS occupies space formerly tenanted by jeweller Tiffany & Co., which moved up the street into 150 Bloor Street West in September of 2013. CBRE broker Arlin Markowitz negotiated the Toronto COS deal. 

COS’s second Canadian store, measuring in excess of 4,000 square feet, opens on October 9 at 1310 Rue Ste-Catherine Ouest in Montreal. The space was most recently occupied by fashion retailer Le Chateau. 

Sources also say that COS was recently in negotiations for space at Toronto’s Yorkdale Shopping Centre and at Toronto Eaton Centre. We cannot confirm if negotiations concluded for either location at this time. 

Saks Fifth Ave Launches Canadian Marketing Campaign (Including Videos)

American luxury retailer Saks Fifth Avenue has created video commercials for its first two Canadian locations, both set to open in February of 2016. Saks has also created separate Facebook and Instagram accounts for each store, and Saks Canada’s fist Tweet went out on July 1st. 

Below is Saks’ 41-second video promoting its Toronto Eaton Centre store, set to open February 18, 2016 in part of the western portion of the Queen Street Hudson’s Bay building. In the video, a black ribbon with white trim, characteristic of Saks’ gift wrapping, exits the Manhattan Saks flagship and flies into Toronto. After flying past several iconic Toronto locations, the ribbon ‘gift-wraps’ a rendering of Canada’s new 170,000 square foot Canadian flagship. 

Saks created a separate 29-second video, below, for its 130,000 square foot Sherway Gardens store, set to open on February 25, 2016. Again, the Saks ribbon exits the retailer’s Manhattan flagship and travels to Toronto to ‘see the sights’, prior to wrapping itself around a rendering of Saks’ Sherway Gardens store. 

Saks has also created Instagram accounts for each of its first two Canadian stores. Links are as follows: (A) Saks Fifth Avenue Toronto Eaton Centre at Queen Street, (B) Saks Fifth Avenue Sherway Gardens.

As well, both Saks stores have their own Facebook pages: (A) Saks Fifth Avenue Toronto Eaton Centre at Queen Street, (B) Saks Fifth Avenue Sherway Gardens. 

Saks Fifth Avenue launched its Canadian website last spring, and it recently updated its URL to www.saks.ca. 

Saks Canada’s Twitter account wished us Happy Canada Day on July 1 and since then, has only tweeted nine times. The account currently has under 500 followers, though this is expected to increase rapidly as Saks commences advertising for its 2016 Canadian debut. 

 

Bailey Nelson Plans Cross-Canada Expansion

Value-priced Aussie eyewear retailer Bailey Nelson has big plans for Canada. The company has revealed that it will open a fifth Canadian location next month, and it sees the potential to open substantially more. We spoke with a company representative to gain insight into Bailey Nelson’s long-term plans for the Canadian market.

Founded in Bondi Beach (Sydney) Australia in 2012, Bailey Nelson retails high-quality, on-trend glasses and sunglasses in the $145 to $345 price range. It designs and manufactures its high-quality frames and uses top-quality lenses. Prices are a fraction of the cost of some competitors, and customer reviews reflect satisfaction with the company’s customer service and product selection. Bailey Nelson operates boutiques in Australia, New Zealand and the U.K., as well as four Canadian stores.

Bailey Nelson’s first Canadian location opened in Vancouver’s Gastown area in the summer of 2014. It has since opened three more locations — at Vancouver’s Bentall Centre, on Queen Street West in Toronto, and at Square One in Mississauga. Next month, the eyewear brand will open its fifth Canadian location at Metropolis at Metrotown in suburban Vancouver, and more are on the way as the company looks to grow its Canadian operations.

Manager of East Coast Operations, David Oliver, provided us with insight into Bailey Nelson Canadian expansion plans, as well as why the company has seen immediate success. Mr. Oliver explained how non-commissioned sales staff leads to a no-pressure, ‘fun’ sales environment, and how customers are encouraged to try on glasses and even take ‘selfies’ to forward to friends for opinion. Sales staff are there to assist and educate as well as to assist in picking out what looks best, and customers are free to browse on their own if they so choose. Store interiors are clean, minimalist, and inviting, reflecting a somewhat ‘industrial’ aesthetic. Reclaimed wood flooring characterizes some locations, and the company uses local millwork companies and suppliers wherever possible.

Mr. Oliver explained that the brand is already doing exceptionally well in Canada, prompting plans to open more Canadian stores. Its Canadian store count is expected to double by the end of next year as the company is considering retail space in malls and on busy high streets. For locations with in-house optometrists, Bailey Nelson ideally seeks space in the 700 square foot to 1,200 square foot range and for locations without optometrists, it can operate smaller locations, measuring in the 400 square foot to 600 square foot range. Mr. Oliver revealed that although the company hasn’t settled on an ideal number of Canadian store locations, it could possibly see as many as 50 Canadian locations open over the next several years, coast-to-coast.

British Retailer Jermyn Street 1664 Plans Multiple Canadian Locations

London-based multi-brand retailer Jermyn Street 1664 opened its first North American location late August in Calgary, and it plans to open several Canadian locations over the next several years. The unique retail concept will address the designer ‘middle market’ according to its head of marketing, Jamila Saidi. 

The retailer “aims to capture the essence of the internationally renowned street, known for its high quality British artistry and craftsmanship”, carrying a variety of sophisticated ‘accessible luxury’ brands which address the ‘mid-market’, according to Ms. Saidi. Jermyn Street 1664 carries shirts, suits, footwear and accessories for men and women, from brands such as Hawes & Curtis, Grosvenor London, and Barker. Customer service will exceptional, according to Ms. Saidi, fostering customer loyalty and repeat business. 

Jermyn Street 1664’s first Canadian location, measuring about 1,650 square feet, opened at the end of August on the third level of downtown Calgary’s The CORE shopping centre. Ms. Saidi revealed that the retailer will look to eventually open locations in Vancouver, Edmonton, Toronto and Montreal, as well as possibly in other Canadian cities. Locations where professionals ‘dress up’ are key, and the retailer will evaluate the Canadian market as it expands.

Ms. Saidi explained how the store concept will reflect London’s iconic Jermyn Street, featuring eye-catching displays and carrying a variety of brands, including some heritage brands with royal warrants. She explained royal warrants specifically and how in order for a brand to obtain one, it must have been a supplier to a member of the British Royal Family (The Queen, Prince Phillip or Prince Charles) for at least five years.

Services and Amenities at Nordstrom’s Vancouver Flagship

NORDSTROM PACIFIC CENTRE (RENDERING: CADILLAC FAIRVIEW)

Nordstrom has provided us with the following list of amenities and services in its new Vancouver flagship. The 230,000 square foot Pacific Centre store opens to the general public at 9:30am on Friday, September 18. Below, we have copied and pasted what was provided by Nordstrom, hence its language is somewhat different from what is typically on Retail Insider. As well, we have posted a full-list of in-store brands in a separate article. 

24-HOUR EXPRESS SERVICES—Forgot to pack an important item? Lost luggage left you with a late-night fashion emergency? We’re here to help 24 hours a day, 7 days a week (and we’ll make it quick!), just call (604) 699-2100.

ALTERATIONS AND TAILORING—Get professional alterations and tailoring right in our store during all store hours (basic alterations are free for many full-price items purchased at Nordstrom). Your item will be ready when you want it—and we’ll even hem your pants while you wait.

BEAUTY STYLIST—Spend some one-on-one time with a Beauty Stylist, who’ll share helpful tips and recommend the best products for you across all our brands. They can even do your makeup with a free tutorial. On level one.

BISTRO VERDE—The menu at our full-service restaurant and bar features seasonal starters, salads, entrees and desserts made with fresh local ingredients—plus, specialty cocktails, wine and beer. On level three. [Our article on Bistro Verde]

CERTIFIED BRA FITTERS—Considering that four out of five women wear the wrong-size bra, we offer certified fit specialists to help you find the best styles. On level two.

CERTIFIED SHOE FITTERS—Our experts know what it takes for a perfect fit—even if your feet are two different sizes. On level one and three.

COMPLIMENTARY GIFT BOXES—Our signature silver gift boxes are free with your purchase—simply ask any salesperson.

CONCIERGE—This is the place to check your coat, store shopping bags and borrow an umbrella. We’ll even call you a cab, make restaurant recommendations and share sightseeing suggestions. On level one.

DEBUT REWARDS—As a Debut Rewards member, you’ll earn points whenever you shop at Nordstrom Pacific Centre—no matter how you pay. There’s no fee, no card. Just points that add up to Nordstrom Notes you can spend on anything. To join, just ask any salesperson. Restrictions apply. For details, go to www.nordstrom.com/debutrewardsca.

DIAPER CHANGING AREAS—Diaper-changing facilities are available in both men’s and women’s
restrooms. On level one and two.

DRYBAR—Treat yourself to a professional blowout for $50, regardless of hair length or thickness (wash included!). Schedule your appointment at www.thedrybar.com, through the Drybar iPhone app or by calling (800) 898-9246. In Beauty, on level one.

EBAR—Refuel with a coffee drink, fruit smoothie, pastry, sandwich or salad—all made fresh daily. On level one.

FAMILY RESTOOM—Available for either parent to take their small children to the restroom, or for
customers with special needs. Our women’s restroom offers a mother’s nursing area. On level two.

FREE DELIVERY TO DOWNTOWN VANCOUVER—We’ll deliver your purchase anywhere downtown within two hours (for free!). Same-day delivery within 15 km of our store for $15.

FREE WI-FI—Stay connected while you shop (because everyone needs to see those shoes you are trying on).

HABITANT—At our casual lounge, you can enjoy a snack, glass of wine or handcrafted cocktail. Our menu features salads, sandwiches and sides perfect as a light meal or shareable appetizer. On level two. [Our Article on Habitant]

JWN ROOM—Enjoy one-on-one time with a Personal Stylist in this private shopping suite. On level two.

LANGUAGE AMBASSADORS—We speak fashion in many languages—find out more at our Service Bar. On level one and three.

NORDSTROM GIFT CARDS—Give the card that gives. We donate 1% of all gift card sales to local
nonprofits in our communities. To purchase, ask any salesperson, go to www.nordstrom.com or call 1.877.771.GIFT.

PERSONAL STYLISTS—It’s fast, fun, free—and zero pressure. Our Personal Stylists can help you with everything from a little fashion advice to whole new wardrobe to finding the perfect gift. Ready to get started? Just ask our Service Bar on levels one and three.

POP-IN@NORDSTOM— Curated by Olivia Kim, our Director of Creative Projects, Pop-In@Nordstrom is an ongoing series of themed pop-up shops that transitions every four-to-six weeks, each featuring a new mix of hand-picked merchandise spanning the high/low price range, with price points often starting at $5. Pop-In themes are temporary and ever-changing, so you’ll find a new shopping experience and batch of exclusive merchandise each time.

SERVICE BAR (includes free mobile phone charging) —Here you can buy a gift card, join our Rewards program, charge your phone, make a return—and more. On levels one and three.

SHOESHINE—Get your shoes buffed and polished by our professional shoeshiners for $2.50 (boots $3.50). We’ll also clean your sneakers while you wait for $2.50. On level three.

SPACE— Discover seasonal collections of ready-to-wear, shoes and accessories by emerging and
advanced designers from around the world curated by Olivia Kim, our Director of Creative Projects. On level two. [Our article on the new department]

STUDIO SERVICES—We can help costume designers and stylists create looks for films, TV shows,
commercials and more. On level two.

SUGARFINA—Indulge your sweet tooth at the first-ever candy store for grown-ups, featuring more than 150 gourmet sweets from small artisan candymakers from around the world. Sugarfina candies are beautifully packaged and presented—perfect for gift giving or treating yourself. On level one.

UNIONPAY—We gladly accept UnionPay credit and debit cards at terminals throughout the store. [Our article on China UnionPay]

Nordstrom Reveals Brands Carried in its Pacific Centre Flagship

Rendering: NORDSTROM at CF PACIFIC CENTRE

Nordstrom has provided a full list of brands carried in its 230,000 square foot Vancouver store, set to open Friday, September 18. The Pacific Centre location will carry far more brands than Nordstrom’s Calgary and Ottawa stores, including some exclusive concessions and shop-in-stores. This may not be surprising, given that Vancouver’s Nordstrom will be one of only six global flagships for the retailer. Nordstrom has also provided us with a full list of in-store services and amenities, which we have included in a separate article. 

Prior to its 9:30 am opening, Nordstrom is holding a pre-opening beauty bash from 7:30 am until 9:30am, accessed via the 799 Robson Street entrance. You can get your makeup done and have free breakfast bites and coffee, with live music by Side One. 

RELATED: Nordstrom Reveals Luxurious Canadian Flagship Interior Renderings

Nordstrom Pacific Centre features a remarkable number of upscale shops-in-stores, possibly more than any other Nordstrom location. Below, we will list its luxury shops-in-stores, followed by a listing of luxury designers. Following that, we will provide a full category-by-category list of designers, and will conclude with lists of its Canadian designers, as well the store’s brand exclusives. 

RENDERING: NORDSTROM

Boutique Concessions: 

Nordstrom’s Vancouver store features two high-profile luxury boutiques — Christian Louboutin footwear and accessories for women, and Delvaux women’s leathergoods. This will be Paris-based Louboutin’s second Canadian location (its first opened at Holt Renfrew‘s Toronto Yorkdale store in 2012) and Belgium’s Delvaux is exclusive to Nordstrom in Canada. Nordstrom’s only other Louboutin shop is in its Chicago flagship location, and we’re not aware of any other Nordstrom locations carrying Delvaux.

GROUND FLOOR ACCESSORIES, PHOTO BY HELEN SIWAK

Luxury Accessory Boutiques: 

Nordstrom’s accessories department will feature boutiques for Balenciaga, Burberry, Céline, Chloé, Loewe, Longchamp, Saint Laurent Paris and Valentino (as well as Delvaux, mentioned above). This will be LVMH-owned Spanish luxury brand Loewe‘s first Canadian shop-in-store. Apart from Delvaux, all of the brands mentioned above are carried in nearby Holt Renfrew, though not in dedicated shop-in-stores. 

GROUND FLOOR ACCESSORIES. RENDERING: NORDSTROM

Luxury Womens’ Ready-to-Wear Boutiques:

Nordstrom’s exceptional lineup of ready-to-wear boutiques includes Alexander McQueen, Balenciaga, Burberry, Céline, Saint Laurent Paris, Stella McCartney and Valentino. All brands are also carried at nearby Holt Renfrew, though none featured as shops-in-stores. 

COLLECTORS ON 2. PHOTO: RITCHIE PO

Other Luxury Women’s Brands:

Women’s Ready-to-Wear: Nordstrom’s priciest women’s designer department is called Collectors (located on the Vancouver store’s second-floor), and it features the following luxury brands: Loewe, Milly, Missoni, Prabal Gurung, Anthony Vaccarello, Carolina Herrera, Carven, Jason Wu, Marc Jacobs, Oscar de la Renta, Proenza Schouler, St. John Knits and Zac Posen.

Exclusives in the Vancouver store include Milly and Missoni. Nearby Hudson’s Bay‘s ‘The Room‘ also carries Prabal Gurung, Carven, Jason Wu and Proenza Schouler, while nearby Holt Renfrew carries Carven and Oscar de la Renta. 

HANDBAGS, GROUND FLOOR. PHOTO: HELEN SIWAK

Accessories/Handbags: Most of Nordstrom’s luxury handbags brands will feature their own shops-in-stores, as described above. Luxury brands MCM, Jimmy Choo, WANT Les Essentials de la Vie and Stella McCartney will also be carried. Other handbags brands will include Coach, Frye, Kate Spade New York, Mackage, Marc by Marc Jacobs, Michael by Michael Kors, Rebecca Minkoff, Ted Baker London, Tory Burch and Vince. 

GROUND FLOOR COSMETICS AND FOOTWEAR. PHOTO: RITCHIE PO

Women’s Footwear: Nordstrom will feature three women’s shoe departments, including its designer department called Salon Shoes. Luxury footwear brands will include Alexander McQueen, Alexander Wang, Balenciaga, Charlotte Olympia, Fendi, Salvatore Ferragamo, Jimmy Choo, Lanvin, Manolo Blahnik, Miu Miu, Prada and Valentino.

Most of these are carried in nearby Holt Renfrew, and Hudson’s Bay’s The Room carries Charlotte Olympia. Other footwear brands at Vancouver’s Nordstrom will include Ash, Born, Camper,Cole Haan, Donald J. Pliner, Franco Sarto, Frye, Ivanka Trump, Lucky, Nike, Opening Ceremony, Paul Green, Sam Edelman, Steve Madden, TOMS, Tory Burch, UGG Australia, Vans, Via Spiga and Vince Camuto. 

WOMEN’S SHOES, GROUND FLOOR. PHOTO: RITCHIE PO

Men’s Apparel: Nordstrom’s Vancouver store will include a roster of luxury designers, as well as moderately-priced brands. Pricier labels will include Armani Collezioni, Hugo Boss, Burberry, Canali, Ermengildo Zegna, JW Anderson, Loewe, Marni, Moschino, Rick Owens and Yohji Yamamoto. Other brands will include A.P.C., Ben Sherman, Billy Reid, Diesel, Gents, G-Star, Hart Schaffner Marx, Hickey Freeman, Howe, J Brand, Lacoste, Naked & Famous, Nike, Penfield, Peter Millar, Play by Comme Des Garcons, Psycho Bunny, Rag & Bone, Rogue, Samuelsohn, Scotch & Soda, Ted Baker London, Tim Coppens, Wings & Horns, and Zanerobe. 

Men’s Footwear: Nordstrom will carry several pricey menswear labels including DSquared2, Salvatore Ferragamo, Guiseppe Zanotti, Jimmy Choo, John Lobb, MCM, Prada, Prada Linea Rossa, To Boot New York, Tod’s and WANT Les Essentials de la Vie (exclusive to Nordstrom in Vancouver). Nordstrom will also carry brands 1901, Calibrate, Monte Rosso, The Rail (all exclusives) as well as Aldo, Cole Haan, Common Projects, Nike, Pajar, Public School, Timberland, and Y-3 Yohji Yamamoto.

PERSONAL SHOPPING SUITE OVERLOOKING ROBSON STREET. PHOTOS: HELEN SIWAK

Below is a list of brands department-by-department, with less commentary than above: 

Women’s Apparel: Exclusives: The following designers will be exclusive to Nordstrom in Vancouver: Alice + Olivia, Adieu, ARIES, Betony Vernon, Cameo, Caslon, Chelsea 28, Classiques Entier, Daniela Villegas, Delpozo, Earnest Sewn, Equipment, Faustine Steinmetz, Felicity & Coco, Finders Keepers, For Love & Lemons, Halogen, Herve Leger, Leith, Madewell, Mira Mikati, Nordstrom Collection & Caroline Issa, One Teaspoon, Rebecca Minkoff, Sara Lasry, SHRIMPS and URiBE.

Other Women’s Apparel Brands: 10 Crosby Derek Lam, A.L.C., Adrianna Papell, ASTR, Autumn Cashmere, Hugo Boss Woman, Brandy Melville, Burberry Brit, Current/Elliott, Diane von Furstenberg, Eileen Fisher, Elie Saab, Eliza J, Frame Denim, Free People, Helmut Lang, IRO, Joie, Kate Spade New York, Kensie, Lafayette 148 New York, Lush, Marc by Marc Jacobs, McQ by Alexander McQueen, Opening Ceremony, Paige Premium Denim, Public School, Rag & Bone, Rebecca Taylor, Red Valentino, See by Chloe, Simone Rocha, T by Alexander Wang, Tadashi Shoji, Ted Baker London, Theory, Veronica Beard, Vetements, Vince, Vince Camuto and Wildfox. 

Beauty Brands: Exclusives: Le Labo, Drybar blow out services, Parfums di Marly and Space NK. Other Beauty Brands: Amore Pacific, Anastasia Beverly Hills Brow Studio, Antica Farmacista, Arcona, Aqua di Parma, Bobbi Brown, Burberry Beauty, Butter London, Chanel, Chantecaille, Charlotte Tilbury, Clarisonic, Cle de Peau Beaute, Clinique, Creed, Deborah Lippmann, Diptyque, Dior, Estée Lauder, Giorgio Armani, Guerlain, Jack Black, Jo Malone London, Kate Someville, Kiehl’s Since 1851, La Mer, La Prarie, Lancôme, Laura Mercier, MAC, Molton Brown, NARS, Nest, Shiseido, Shu Uemura, Tom Ford, Viktor & Rolf and YSL. 

SAINT LAURENT WOMEN’S READY-TO-WEAR BOUTIQUE, UNDER CONSTRUCTION ON 2. PHOTO: HELEN SIWAK

Fine Jewellery: Exclusives: Bony Levy. Other Brands: Anne Sportun, Astley Clarke, Dana Rebecca, Lana Jewelry, Ginette, Jack Kelége, Kalan by Susanne Kalan, Kismet, Kwiat, Marco Bicego, Meira T, Poppy Finch, Roberto Coin, Zoe Chicco and more. Other Jewellery Brands: Alexis Bittar, Anna Beck, Argento Vivo, Kendra Scott, Leah Alexandra, Melanie Auld, Nadri and more. 

Sunglasses Brands: Chanel, Céline, Dior, Gucci, Kate Spade New York, Karen Walker, Marc by Marc Jacobs, Prada, Ray Ban, Tom Ford and more. 

PHOTO: RITCHIE PO

Watches: Exclusives: Bamford, Frederique Constant and Raymond Weil. Other Brands: Burberry, Fendi, Fossil, Gucci, Kate Spade New York, Michele, Movado, Nixon, Shinola, Skagen and more. 

Lingerie and Hosiery Brands: 35MM, Chantelle, Dita Von Teese, Free People Intimates, Hanky Panky, Happiness, Hue, Junkfood, L’Agent Provocateur, La Perla, Lauren Moshi, Lazy Pants, Mimi Holiday, Natori, Nubian Skin, Only Hearts, Skivvies, Sokoloff, Spanx, Wacoal, With Love Lingerie, Wolford and more. 

MENSWEAR ON 3. PHOTO: RITCHIE PO

Swim Brands: Beach Riot, L Space, La Blanca, Maaji, Nanette Lepore, Proneza Schouler, Red Carter, Robin Piccone, Ted Baker London, Tory Burch, Trina Turk, Vitamin A and more. 

Men’s Furinishings: Exclusives: Calibrate, Circle of Gentlemen, Eidos, Nordstrom, Pal Zileri, Rodd & Gun, Without Prejudice and YSL. Brands: Brioni, Bugatchi, Canali, David Donahue, Ermenegildo Zegna, Hugo Boss, JZ Richards, Paul Smith, Ray Ban, Salvatore Ferragamo, Ted Baker London, Todd Snyder, Tumi, Zegna Quindici and more. 

CTV NEWS SCREEN CAPTURE. CLICK IMAGES FOR FULL VIDEO, COURTESY OF CTV.

Kids and Babies: Exclusives: C2 by Calibrate, Mini Boden, Nordstrom, Peek and Tucker + Tate.
Brands: Armani, Burberry, Canada Goose, Hatley, Little Marc Jacobs, Mackage, Michael Kors, Milly, Spyder, The North Face, Thomas Dean, Under Armour Accessories, Vans and more. 

Kid’s Shoes: Exclusives: Akid, C2 by Calibrate, Ruby & Bloom, Tucker + Tate and Zella.
Brands: Converse, Freshly Picked, Hunter, Manitobah Mukluks, Nike, Polar Feet, Sorel, Steve Madden, Stride Rite, TOMS, UGG Australia and more. 

PHOTO: HELEN SIWAK

California-based confectionery Sugarfina will operate a shop on the store’s ground-floor. 

Nordstrom also broke the list down into Canadian brands carried: Exclusives: WANT Les Essentials de la Vie. Other Canadian Brands: Aldo, Anne Sportun, Arc’teryx, Canada Goose, DSquared2, Lazy Pants, Leah Alexandra, Mackage, Manitobah Mukluks, Melanie Auld, Mèreadesso, Pajar, Polar Feet, Poppy Finch, Santana, Soia & Kyo, Sokoloff, Wings + Horns, With Love Lingerie and more. 

And finally, Nordstrom has provided a list of exclusives in its Vancouver store: 

  • 1901 (men’s shoes)
  • Adieu (women’s apparel)
  • Akid (kid’s shoes)
  • Alice + Olivia (women’s apparel)
  • Appolis (handbags)
  • ARIES (women’s apparel)
  • Bamford (watches)
  • Betony Vernon (women’s apparel)
  • Bony Levy (fine jewelry)
  • BP. (women’s shoes)
  • C2 by Calibrate (kids and babies kid’s shoes)
  • Calibrate (men’s furnishings, men’s shoes)
  • Cameo (women’s apparel)
  • Caslon (women’s apparel)
  • Chelsea 28 (women’s apparel)
  • Circle of Gentlemen (men’s furnishings)
  • Classiques Entier (women’s apparel)
  • Daniela Villegas (women’s apparel)
  • Delpozzo (women’s apparel)
  • Delvaux (handbags)
  • Drybar (beauty)
  • Earnest Sewn (women’s apparel)
  • Eidos (men’s furnishings)
  • Equipment (women’s apparel)
  • Faustine Steinmetz (women’s apparel)
  • Felicity & Coco (women’s apparel)
  • Finders Keepers (women’s apparel)
  • For Love & Lemons (women’s apparel)
  • Frederique Constant (watches)
  • Halogen (women’s apparel, women’s shoes)
  • Herve Leger (women’s apparel)
  • Hinge (women’s shoes)
  • Jimmy Choo (handbags)
  • KBR (women’s shoes)
  • Le Labo (beauty)
  • Leith (women’s apparel)
  • Loewe (women’s apparel)
  • Madewell (women’s apparel)
  • Milly (women’s apparel)
  • Mini Boden (kids and babies)
  • Mira Mikati (women’s apparel)
  • Missoni (women’s apparel)
  • Monte Rosso (men’s shoes)
  • Nordstrom (kids and babies, men’s furnishings)
  • Nordstrom Collection & Caroline Issa (women’s apparel)
  • One Teaspoon (women’s apparel)
  • Pal Zileri (men’s furnishings)
  • Parfums di Marly (beauty)
  • Pedro Garcia (women’s shoes)
  • Peek (kids and babies)
  • Pop
  • -In@Nordstrom
  • Prabal Gurung (women’s apparel)
  • Raymond Weil (watches)
  • Rebecca Minkoff (women’s apparel)
  • Rodd & Gun
  • Ruby & Bloom (kid’s shoes)
  • Sara Lasry (women’s apparel)
  • SHRIMPS (women’s apparel)
  • Space NK (beauty)
  • Sugarfina
  • The Rail (men’s shoes)
  • Treasure&Bond (women’s shoes)
  • Tucker + Tate (kids and babes, kid’s shoes)
  • URiBE (women’s apparel)
  • WANT Les Essentials de la Vie (handbags, men’s shoes)
  • Without Prejudice (men’s furnishings)
  • YSL (men’s furnishings)
  • Zella (active, kid’s shoes)

Photos in this article were taken by Retail Insider contributing editors Helen Siwak (owner of Vancouver-based eco-luxury lifestyle retailer THECloset YVR) and Ritchie Po (of THECloset YVR’s Knotwerk). Photos were taken during a media tour of the store on Thursday, September 10. 

For a description of services and amenities in Vancouver’s Nordstrom, we have created a separate article. 

DSW Designer Shoes Continues Canadian Store Expansion

SHERWOOD PARK MALL STORE. PHOTO: CHRISTA PATTERSON

Popular off-price footwear retailer DSW Designer Shoe Warehouse is continuing with its store expansion, after it entered Canada last year by acquiring the majority interest of Canadian retailer Town Shoes. Last week we interviewed DSW Canada CEO Bruce Dinan at the opening of the retailer’s 10th Canadian location at Sherwood Park Mall outside of Edmonton. Mr. Dinan revealed that the company plans to open up to 50 Canadian stores over the next several years, and that DSW’s search for real estate has become easier since Target exited Canada last winter. 

DSW’s Sherwood Park Mall location is currently the chain’s smallest Canadian store. While most locations are in the 20,000 to 22,000 square foot range, Sherwood Park’s DSW measures just under 15,000 square feet. It appears quite spacious, however, featuring the retailer’s typical 20,000+ pairs of shoes. Mr. Dinan explained how the store’s fixtures were moved forward within the somewhat shallow space, creating more usable square footage while making the store appear larger. 

PHOTO: CHRISTA PATTERSON

Mr. Dinan explained how DSW’s search for Canadian real estate has become a bit easier now that Target is no longer operating in Canada. More retail space has become available, and landlords are now even more eager to secure traffic-generating anchors such as DSW. Sherwood Park Mall lost its Target store last spring, which resulted in dead space and reduced foot traffic. Mall tenants we interviewed expressed gratitude at DSW’s arrival, while expressing concern that Target’s space at the south end of the mall continues to be vacant. Tenants may not have to worry for long, however, as a source at landlord Primaris reveals that it is in talks with several potential replacement tenants. 

PHOTO: CHRISTA PATTERSON

We spoke with Antony Karabus, CEO of leading retail advisory firm HRC Advisory, and he said: “Town Shoes (DSW affiliate) is known as a well-managed chain that has been growing steadily for 50 plus years as a strong, reliable Canadian retail tenant. Now that it is having tremendous success operating DSW stores in Canada, with announced plans to open numerous locations, I am not surprised that landlords are finding the company to be a very attractive tenant. There are not many profitably growing retailers opening multiple 20,000+ square foot stores. This bodes well for Town Shoes to obtain the quality of locations they are seeking.”

On Thursday, September 17, DSW opens locations in suburban Toronto (Scarborough) and in Barrie, Ontario. Later this fall, another Toronto location will open near Sherway Gardens. Mr. Dinan said that DSW is finalizing lease negotiations for more stores, and that Retail Insider will be able to reveal DSW’s next Canadian locations around the middle of October.

Canadian Custom Menswear Retailer Surmesur Continues Store Expansion

In October, Quebec City-based customer menswear retailer Surmesur will open its fifth location, and it plans to continue growing in order to serve its increasing roster of clients. We spoke with its co-founder to gain insight into its technological innovations and price competitiveness, as well as its real estate strategy which involves avoiding shopping centres. 

Founded by brothers Vincent and Frank Thériault in 2010, Surmesur manufactures and retails men’s made-to-measure clothing which includes custom suits, shirts, blazers, trousers and other garments. It combines body-scanning and manufacturing technologies with traditional methods, boasting a catalog of over 8000 fabrics with a wide assortment of collars, buttons, and sleeves. Surmesur endeavours to keep its costs down to keep prices reasonable and as a result, custom shirts are priced from $60 and suits start at $375. After measurements and fabric/button/design choices are made, suits are ready in four-to-six weeks. 

Co-founder Vincent Thériault revealed that he and his brother created the company in order to “change the way men dress”. He explained how he has never been a fan of shopping, so he sought to create a convenient experience for busy men who wear suits and other dressy apparel. Given the trend towards men increasingly expressing individuality in their clothing choices, Surmesur’s customization capabilities proved particularly compelling.

In October, Surmesur will open its second Montreal-area location in Laval. The 3,000 square foot shop is located at 2200 Le Corbusier Boulevard, close to popular Le Carrefour Laval shopping centre. Mr. Thériault explained how his company chooses to operate free-standing locations as destinations rather than locating in malls, partly due to the often high rents within Canadian shopping centres. Cost savings are passed on to customers and as a result, Surmesur’s prices are often lower than competing made-to-measure menswear retailers.

Surmesur currently operates stores in Quebec City, Montreal, Ottawa and Toronto. Its 1,200 square foot Quebec City unit, the company’s first, has just expanded to 2,700 square feet in order to accommodate new business. Its Montreal, Ottawa and Toronto locations are all centrally located near central business districts, capturing business from men who typically wear dressier attire. Surmesur stores are ideally in the 2,200 square foot to 3,000 square foot range, according to Mr. Thériault, featuring clean white facades and interiors. 

Longer-term, Mr. Thériault revealed that his company will look to expand organically, and that it will consider new markets if locations prove strategic. Although no new locations can be revealed, he said that the company is open to expanding into new markets as opportunities arise. The retailer’s popularity, primarily due to its customization and reasonable pricing, will see it potentially rival the best homegrown and international made-to-measure competitors.