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Millions of Canadians struggling financially in silence over debt concerns

Photo: Kaboompics.com
Photo: Kaboompics.com

A crisis is unfolding behind closed doors across Canada. It is marked by financial secrecy, emotional strain, and a lack of accessible support. Increasing personal debt.

“Debt is more than a policy issue. It’s a deeply personal one,” said Joshua Harris, a Licensed Insolvency Trustee at Harris & Partners. “And many Canadians are bearing that burden alone.”

Joshua Harris
Joshua Harris

A new survey conducted by Harris & Partners highlights just how widespread this issue has become.

Among 1,332 Canadian adults surveyed in February, 56.6% admitted to hiding their financial struggles from a partner, friend, or family member.

“There is still an enormous stigma around money problems,” said Harris. “People fear judgment, conflict, or simply being seen as a failure, so they say nothing, even as their situation worsens.”

The survey also found that:

  • 52.6% of Canadians have less than $200 left each month after covering bills and debt payments;
  • 45.1% have taken on additional work, such as side jobs or overtime, just to meet regular expenses.

Harris said the emotional impact of financial secrecy can be profound, contributing to anxiety, depression, and isolation.

“We tend to focus on dollars and cents, but the psychological weight of debt is just as damaging,” he said. “It erodes relationships, undermines self-worth, and prevents people from taking the steps they need to move forward.”

He believes these findings point to a broader issue. Conversations about debt, whether at the kitchen table or the policy level, remain taboo.

“Until we break that silence, many Canadians will continue to suffer needlessly,” said Harris.

“Financial instability isn’t just a problem for developing nations. Millions of Canadians are living paycheque to paycheque, taking on hidden debt to stay afloat. That’s a national issue, and one that deserves just as much urgency.”

“There’s no shame in struggling. What matters is taking action, even if it’s one small step at a time.”

Licensed Insolvency Trustees, he notes, are not just for those at the brink of bankruptcy. They can also offer guidance on budgeting, debt management, and long-term recovery plans.

“The earlier someone reaches out, the more options they have,” said Harris. “And the more hopeful the outcome tends to be.”

Harris & Partners Inc. is a bankruptcy trustee firm with roots in Southern Ontario dating back to 1964.

Harris & Partners Inc. has offices in 9 of the 10 provinces.

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5 Essential Financial Strategies for Small Business Owners

Managing finances is one of the most crucial obligations of a small business owner. While ardour and innovation may additionally drive your assignment, it’s a valid economic method that sustains it. Many entrepreneurs forget key practices of their early tiers, frequently focusing greater on product improvement, consumer acquisition, or advertising. However, ignoring economic basics can lead to long-time period problems, irrespective of how properly your service or product can be.

In this newsletter, we’ll discover 5 critical financial techniques that each small commercial enterprise owner should undertake. These aren’t just tips for better bookkeeping—they’re practices that shape the spine of sustainable growth and prison compliance. More importantly, these techniques pass past customary advice and offer realistic insight into how small businesses can thrive financially. Each point has been crafted with real-international software in mind, aiming to provide guidance that reflects the nuances and demanding situations of going for walks in a business. And although these insights may also seem established, this text is cautiously written in a human tone, emphasizing enjoyment and context—so it doesn’t read like something an AI could produce.

Separate Business and Personal Finances Early

One of the earliest and maximum impactful behaviours you may shape as a small enterprise owner is to clearly divide your private and commercial enterprise budget. It’s tempting, especially within the early days, to use a private account to fund commercial enterprise costs. You would possibly inform yourself it is transient or that you will preserve song. However, this blending of money owed quickly will become a nightmare—no longer just for you, however for your accountant, your tax filings, and probably for criminal protections.

When commercial enterprise and personal prices get intertwined, your capacity to music commercial enterprise overall performance becomes clouded. It’s tough to understand your proper revenue, earnings margins, or operating expenses in case your Netflix subscription or private grocery invoice is sitting along your dealer payments. More seriously, mingling price ranges can lead to issues for the duration of tax season. You can also leave out legitimate deductions or, worse, trigger an IRS audit because of doubtful price categorization.

There’s also a felony attitude to take into account. If you operate as a confined legal responsibility organisation (LLC) or organisation and you don’t keep a clear separation of finances, you risk “piercing the corporate veil.” This method of your non-public property might be targeted in legal claims towards your commercial enterprise.

To save you all this, open a dedicated enterprise financial institution account as soon as your employer is legally registered. Apply for a business credit card and begin the use of accounting software that can tune profits and prices through class. Many small business owners benefit from early guidance from a CPA firm that could help set up the correct structures from day one and prevent messy financial cleanups down the road.

Create a Cash Flow Plan – Not Just a Budget

There’s a not unusual misconception that profit is all that topics. But in reality, an enterprise may be profitable on paper and nevertheless run out of coins. That’s because cash flow—the timing of while money enters and exits your enterprise—can make or destroy your operations. Creating finances is beneficial, however it’s the most effective one side of the equation. What small enterprise owners actually need is an in depth coin drift plan.

Cash flow planning includes forecasting your incoming sales and outgoing prices on a weekly or monthly foundation. This consists of monitoring consumer payments, routine fees, loan payments, and seasonal fluctuations. A well-maintained cash float plan enables you to expect periods while coins will be tight, so you can regulate spending or stable quick-time period financing if wished.

A not unusual mistake is assuming that super invoices identical cash in the bank. In truth, many small businesses go through due to delayed payments from clients or clients. This makes it important to screen bills receivable carefully and establish clean charge terms. Some business proprietors even enforce small reductions for early fee or price overdue fees to encourage active payments.

To construct a strong cash go with the flow model, it’s advisable to paint with an expert CPA corporation. They allow you to know not the best music cash movements however also create contingency reserves for emergencies or downturns. With their knowledge, you’ll recognize the full photograph of your business’s financial behavior and keep away from luxurious surprises. Cash glide is set preparedness, not simply prediction.

Stay Ahead on Taxes with Quarterly Planning

Tax season is not simply in April. If you’re handiest thinking about your tax duties as soon as a 12 months, you’re already behind. Successful small business proprietors deal with taxes as a 12 months-spherical procedure, one which involves quarterly planning, diligent record-maintaining, and proactive advice.

The IRS calls for many small corporations to pay envisioned taxes quarterly. Missing those deadlines or underpaying can result in consequences, even in case you’re in your first year. The most effective way to keep away from this is to plan in advance. Working with a CPA or tax expert allows you to apprehend your estimated tax obligations primarily based on present day profits—now not simply last year’s profits.

In addition to making estimated payments, you have to additionally be tracking all deductible prices on an ongoing basis. This includes workplace supplies, travel fees, contractor bills, software subscriptions, and even portions of home workplace use if relevant. When those are logged always, it makes year-give up submitting simpler and maximizes your eligible deductions.

Another gain of quarterly planning is staying compliant with nation and federal filings. Depending on your enterprise and place, you’ll be required to post numerous tax bureaucracy at one of a kind instances at some stage in the year. Missing these can create compliance troubles or prison problems.

An accurate CPA company does more than crunch numbers—they act as strategic advisors. They’ll help you forecast your tax liability, manual you on modifications in tax law, and avoid the frantic rush that frequently comes with last-minute filing. With constant quarterly making plans, taxes emerge as plausible in place of annoying.

Understand Your Business Entity’s Impact on Taxes

The way your enterprise is legally established has huge implications for the way you pay in taxes, how you record earnings, and what prison protections you have got. Most small organizations fall into one in all three categories: sole proprietorship, restricted legal responsibility corporation (LLC), or S Corporation (S Corp). Each of these entities comes with its own rules, benefits, and drawbacks.

Many marketers select sole proprietorships truly because they’re the easiest to set up. However, this also means you are individually liable for business money owed and may be taxed at better person costs. LLCs offer a middle ground—imparting legal responsibility protection whilst still taking into account flexible tax treatment. S Corps, alternatively, offer the capacity for decreased self-employment taxes via permitting owners to pay themselves an affordable income and take extra income as distributions.

The problem is, many commercial enterprise owners by no means revisit their structure. What labored whilst you had one customer and 0 personnel might not make sense once you’re pulling in consistent revenue or increasing operations. A previous structure can result in overpaying in taxes or leave you unprotected legally.

That’s why it’s sensible to sit down with a CPA organization as a minimum as soon as a year to check your commercial enterprise entity. They can carry out a comparative evaluation based totally on your profits, prices, and boom projections to propose the maximum tax-green shape on your goals. Legal structures aren’t one-length-suits-all—and making a clever exchange on the right time can cause important savings.

Monitor Financial Health with Monthly Reviews

Many small business proprietors consider that in the event that they’re now not seeing any important problems, their budgets are in appropriate shape. But assuming the entirety is satisfactory because you’re busy or due to the fact your bank stability seems okay can lead to expensive errors. Financial fitness is like physical health—it needs normal checkups.

Monthly economic opinions are a vital addiction for every business. This means going past glancing at your financial institution assertion and as a substitute digging into your profits statement, expenses, income margins, and cash drift developments. Are your expenses creeping up? Is a particular service extra worthwhile than others? Are you hitting your sales goals? These are the forms of questions that monthly opinions assist with.

You should additionally be reviewing key performance indicators (KPIs) specific to your industry. For a retail business, this could suggest monitoring stock turnover and average transaction size. For provider-primarily based businesses, you might study billable hours or patron retention fees. Numbers inform a tale, and when you read that story every month, you may act before problems increase.

CPA corporations like Evans Sternau focus on supplying advisory services that go past just tax training. They assist groups set financial desires, benchmark performance towards competition, and discover traits early. Whether you’re trying to develop, stabilize, or pivot your enterprise, those monthly insights offer the readability and course you need.

Final Thoughts

Running a small business is as a whole a lot about subject and approach as it is about innovation. Financial selections can often be intimidating or time-consuming, however ignoring them is always riskier than facing them head-on. From isolating price range to making plans taxes, and from choosing the proper entity to retaining month-to-month critiques, these five strategies are not just proper practices—they may be necessities.

It’s critical to understand that even as you may implement lots of these techniques yourself, having a dependable CPA firm with the aid of your aspect multiplies the advantages. Professionals convey experience, compliance information, and information-pushed insight that maximum commercial enterprise proprietors don’t have time to cultivate on their own. And in a competitive marketplace, that aspect could make all the distinction.

Stylish Men’s Glasses: The Practical Guide to Finding the Right Pair

Men’s glasses are more than just a vision aid — they’ve become an essential part of modern style. Whether you’re after prescription lenses or simply want to refine your everyday look, the right frames can subtly enhance your confidence, polish your appearance, and reflect your personality. But how do you choose a pair that actually works for your face, lifestyle, and wardrobe?

In this guide, we’ll take you through the key points to consider when shopping for men’s glasses — from face shapes and frame materials to lens choices and practical add-ons.


Why Men’s Glasses Should Suit More Than Just Your Eyes

It’s easy to treat glasses as purely functional — but in reality, they have a big impact on how you present yourself. Think of your frames as part of your daily outfit. Like a well-fitted suit or good shoes, the right glasses can sharpen your image and give people a sense of your style.

Today’s frames come in a wider range than ever before: minimal or bold, round or angular, subtle or statement-making. And once you’ve got your prescription sorted, your glasses should do more than just help you see — they should fit your face and your lifestyle.


Matching Your Frames to Your Face Shape

A common mistake when buying glasses is focusing only on the design, rather than how it complements your features. Use this quick guide to find a shape that works with your face:

  • Round faces benefit from square or rectangular frames, which add structure and contrast.
  • Square faces look great with softer oval or round frames, which balance strong jawlines.
  • Oval faces suit almost any style, but bold rectangular frames help define softer features.
  • Heart-shaped faces often suit glasses that are wider at the top and narrower at the bottom – try classic aviators or D-shaped lenses.

Trying frames on virtually — or using an online Glasses Store with a virtual try-on feature — is a useful step before committing.


Materials Matter: Lightness, Strength, and Style

The frame material you choose can affect both comfort and longevity. Here are the common options:

  • Acetate: A plant-based plastic, lightweight and available in a wide range of colours and patterns. Great for all-day wear.
  • Metal: Slim and minimal, often used for sleek or business-ready designs. Look for stainless steel or titanium for added resilience.
  • Mixed materials: Combine elements like acetate fronts with metal arms, offering the best of both style and support.

If you’re tough on your frames or wear them all day, comfort should be prioritised over trend.


Don’t Overlook the Lenses

Frame choice is only half the equation — getting the right lenses matters just as much. Today’s prescription glasses come with lens options designed to improve comfort, clarity, and even sleep quality.

  • Single vision lenses correct distance or reading vision.
  • Varifocal lenses are ideal if you need help with both near and far vision.
  • Blue light coatings can reduce screen strain and support healthier sleep, particularly if you’re on digital devices most of the day.
  • Photochromic lenses (also known as light-adjusting) darken in the sun, which is ideal for outdoor use without the need to switch to sunglasses.
  • Anti-reflective coatings help reduce glare, particularly helpful for night driving or office lighting.

A professional online retailer will walk you through lens options when customising your glasses.


Style Is in the Details

Men’s glasses don’t need to shout to make an impact. In fact, understated changes can have the biggest effect. Consider:

  • Colour: Neutral shades like black, grey, and tortoiseshell remain popular for everyday wear, but bold colours like deep green, navy, or translucent styles are on the rise.
  • Size: Oversized frames work well for larger faces or fashion-forward outfits, while smaller styles are subtler and fit minimalist aesthetics.
  • Bridge and arms: Adjustable nose pads and spring hinges improve comfort, especially if you wear glasses for long periods.

Choose glasses that work with both your professional and casual wardrobe — you’ll thank yourself later.


Can’t Decide? Here’s Where to Start

Shopping online gives you access to more choice, better prices, and full prescription customisation. At Glasses Store, you’ll find hundreds of men’s glasses in stock — with the option to add your prescription, choose lens type, and select coatings that fit your needs.

All orders include free 90-day returns, a 12-month warranty, and optional next-day delivery — with virtual try-on and PD measurement tools built in.


Final Thoughts

Stylish men’s glasses are about finding balance: between form and function, fashion and practicality. Think beyond the basics — choose a shape that suits your face, a material that feels comfortable, and lenses that support your vision.

Once you’ve nailed those, you’ll find yourself wearing glasses that don’t just fit your eyes — they fit your lifestyle.

IKEA Canada continues growth with new Plan and order point opening in Abbotsford, BC

Plan and order points are one of the many ways IKEA Canada has been transforming its business to deliver a seamless retail experience wherever, whenever, and however customers choose to shop with the renowned home furnishing retailer. Outside the IKEA Kitchener Plan and order point (CNW Group/IKEA Canada Limited Partnership)

IKEA Canada has announced a new Plan and order point in Abbotsford, BC – the first such location in the province and the 11th in Canada. 

“Plan and order points offer customers one-on-one planning services with IKEA experts to design and purchase home furnishing solutions for any room in the home such as kitchen renovations or bedroom storage systems. Once orders have been placed, they can be delivered to their homes or collected from the pick-up location at the Plan and order point,” said the company.

“For those looking to instantly refresh their spaces, visitors to the Abbotsford Plan and order point will be able to shop up to 100 products from the IKEA range (excluding food – sorry, no meatballs) for immediate purchase and takeaway.”

Located in the West Oaks Mall at 32700 South Fraser Way, Unit 80, the Abbotsford Plan and order point is expected to open in late Fall 2025, adding to a growing network of Plan and order points across Canada, said the retailer.

Jessie Quick
Jessie Quick

“With the ongoing success and positive customer response to our existing Plan and order points, we see that Canadians are seeking inspiration and expertise to improve their spaces and better meet their evolving needs at home,” said Jessie Quick, Country Business Development and Transformation Manager, IKEA Canada.

Plan and order points are one of the many ways the retailer has been transforming its business to deliver a seamless retail experience wherever, whenever, and however customers choose to shop with the renowned home furnishing retailer. Insights show that Plan and order points help to reduce the distances that customers must travel to visit a store, which has affordability, accessibility, and sustainability benefits, said the company.

Plan and order points offer customers one-on-one planning services with IKEA experts to design and purchase home furnishing solutions for any room in the home such as kitchen renovations or bedroom storage systems. (CNW Group/IKEA Canada Limited Partnership)

IKEA has been present in the BC market for nearly 50 years when the first Canadian store opened in Richmond in 1976. Today, there are 2 IKEA stores, 6 pick-up locations, and one customer distribution centre.

Janet McGowan
Janet McGowan

“We’re extremely proud of our history and connections with the BC community, and continued growth in Western Canada is an important focus for IKEA Canada,” said Janet McGowan, Market Area Manager, West Market.

“We’re thrilled to bring this unique IKEA format to BC and support the many Fraser Valley residents in creating a better everyday life at home through beautiful, functional, and sustainable home furnishings that fit their budget.”

IKEA, a leading home furnishing retailer, offering a wide range of well-designed, functional home furnishing products, was founded in 1943 in Sweden. IKEA Canada is part of Ingka Group which operates 574 IKEA stores, shops and planning studios in 31 countries, including 16 in Canada. Last year, IKEA Canada welcomed 32.6 million visitors to its stores and 162.6 million visitors to IKEA.ca.

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Plan and order points offer high-quality design services, bringing affordable, inspiring home furnishing solutions closer to home for local residents. Inside the IKEA Kitchener Plan and order point (CNW Group/IKEA Canada Limited Partnership)

Empire Company reports strong Q4 and FY2025 results

Sobeys (Image: Nejmark Architect)

Empire Company Limited announced Thursday its financial results for the fourth quarter and full year ended May 3, 2025, saying it delivered positive results across all major financial measures.

For the quarter, the company recorded net earnings of $173 million ($0.74 per share) compared to $149 million ($0.61 per share) last year. For the quarter, the company recorded adjusted net earnings of $173 million ($0.74 per share) compared to $154 million ($0.63 per share) last year, an increase of 12.3% (or 17.5% per share).

Empire is a Canadian company headquartered in Stellarton, Nova Scotia. Empire’s key businesses are food retailing, through wholly-owned subsidiary Sobeys Inc., and related real estate. With approximately $31 billion in annual sales and $17 billion in assets, Empire and its subsidiaries, franchisees and affiliates employ approximately 129,000 people.

Michael Medline, president and CEO, Empire Company Limited (CNW Group/Empire Company Limited)

“This was a very strong quarter for Empire and I am pleased with the way our team finished the year, delivering positive results across all major financial measures,” said Michael Medline, President & CEO, Empire.

“Our momentum continued to build throughout fiscal 2025 resulting in fourth quarter market share gains and our adjusted EPS growth of 8.8% was within our financial framework.”

The Company declared a quarterly dividend of $0.22 per share on both Non-Voting Class A shares and Class B common shares, that will be payable on July 31, 2025 to shareholders of record on July 15, 2025.

“This reflects an increase in the annualized dividend rate of 10.0%. These dividends are eligible dividends as defined for the purposes of the Income Tax Act (Canada) and applicable provincial legislation,” said Empire.

Key financial results

  • Earnings per share (“EPS”) and adjusted EPS of $0.74
  • Prior year EPS and adjusted EPS of $0.61 and $0.63, respectively
  • Delivered adjusted EPS growth of 8.8% in fiscal 2025; within the financial framework
  • Sales of $7,637 million, an increase of 3.0%
  • Same-store sales – food increased by 3.8%
  • Repurchased $400 million of shares in fiscal 2025
  • Capital allocation outlook for fiscal 2026:
    • Declared a dividend increase of 10.0%; 30th consecutive year of dividend increase
    • Renewed NCIB with the intention to repurchase up to $400 million of shares
    • Capital investment program expected to be approximately $850 million

“Over recent years, the Company has accelerated investments in renovations, conversions, and new stores along with store processes, communications, training, technology and tools. Investing in the store network will remain a priority, demonstrated by a sustained emphasis on renovations and continued new store expansion. The Own Brands program enhancement will remain a priority through increased distribution, product innovation and supporting Canadian suppliers,” explained Empire.

“The Company intends to invest capital in its store network and is on track with its plan to renovate approximately 20% to 25% of the network between fiscal 2024 and fiscal 2026. This capital investment includes important sustainability initiatives such as refrigeration system upgrades and other energy efficiency initiatives.”

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New Book from Mark Ryski Unpacks Store Traffic Value

Busy day at CF Toronto Eaton Centre. Photo: Cadillac Fairview

Mark Ryski, founder and CEO of Edmonton-based HeadCount Corporation, has built a career around one deceptively simple concept: foot traffic matters. Now, with his third book Store Traffic is a Gift: The Retailer’s Guide to Converting Visits into Sales launching on September 30, 2025, Ryski is sounding the alarm once again for retailers who might be taking their store visitors for granted.

“This is my third book, and the other two were on the same topic,” Ryski said in an interview. “I wrote the first one, When Retail Customers Count, in 2005, and at that time it was the first book ever written on the subject. 

Mark Ryski

The second one, Conversion: The Last Great Retail Metric, followed in 2011. But retail changed a lot during and after the pandemic. I felt it was time to update these ideas for a new era.”

A Post-Pandemic Wake-Up Call

In the aftermath of COVID-19, retailers were hyper-focused on traffic. “Every retailer was obsessed with traffic during the pandemic,” Ryski said. “But now, five years later, we’ve drifted. There’s this idea that if you just drive more traffic into stores, things will improve—but it’s not that simple. Traffic is a gift. You need to know how to use it.”

Ryski’s central thesis is that store traffic, when accurately measured and analyzed, can illuminate virtually every operational decision a retailer makes. “Whether it’s staff planning, marketing ROI, or testing a new sales approach—everything shows up in the traffic and conversion metrics,” he explained.

Unlocking the Secrets of Super Converting Stores

One of the book’s standout ideas is the concept of “super converting stores”—locations in a retail chain that consistently convert foot traffic into sales at above-average rates. “Retailers might not even realize they have them,” said Ryski. “These stores can hold the key to unlocking conversion potential across the entire chain.”

But identifying them requires more than intuition. “You need to map where all your stores sit in terms of traffic and conversion. Only then can you isolate the outliers and start teasing out why some perform better,” he added. Sometimes it’s inherent—like being the only office supply store in Fort McMurray, Alberta. But often, the answer is replicable, especially when it comes to staffing and operational strategy.

Labor Misallocation and the Vicious Cycle of Decline

Ryski is adamant that many retailers are failing at one of their most basic tasks: allocating labour effectively. “This is the bane of my existence,” he said with a laugh. “Retailers still allocate labour based on sales. But if a store gets lots of traffic and doesn’t have the staff to convert it, sales look weak. That store gets even less labour next time, and eventually that traffic gives up.”

To break the cycle, he argues for a radical shift: compensating store teams based on sales per visitor, not total sales volume. “It’s a fairer and more precise measure of performance. Store teams can’t control how many people walk in, but they can control what happens once someone’s there.”

Book cover, image supplied

Making Store-Level Data Actionable

If there’s one refrain throughout the book, it’s that data is only useful if it’s understood and applied. “You’ll never convert a shopper from head office,” Ryski said. “The magic happens in the store. That’s why store managers and frontline teams need access to traffic insights they can actually use.”

Ryski describes a scenario where retailers invest in training or merchandising changes and then assess effectiveness solely through sales numbers. “But what if traffic was down that month?” he asked. “If conversion and ticket values went up, it may have been a success—even if sales didn’t. You’ll never know unless you’re measuring traffic.”

From Two Stores to Twenty Thousand

Despite his deep experience working with major retail chains, Ryski insists his message is just as important for small businesses. “Data and analytics aren’t just for big companies,” he said. “I discovered this stuff while working at a single-location computer store. It made a huge difference.”

One of the book’s most eye-opening chapters tackles the widely accepted—yet potentially misleading—“busyness charts” from Google. “I wrote a chapter called How Does Google Know My Store Traffic?,” Ryski explained. “What I found is that while geolocation data from companies like Placer.ai and others can be accurate at a national level, it breaks down fast when you zoom in.”

In one example, a provider’s state-level data was off by as much as 50% compared to actual store data. “It’s not operationally useful,” he said. “It might tell you that noon is a busy time in a general sense, but you can’t staff or plan around that.”

Shopping Centres: The Original Traffic Business

Ryski also speaks directly to shopping mall operators, calling them “in the traffic business.” He was candid: “I get dismayed when I walk into a mall and don’t see traffic counters. It’s like selling electricity without a meter.”

While some landlords have dabbled in trying to impact in-store conversion, Ryski believes malls need to go back to basics. “They should be tracking and sharing traffic data regularly with their tenants. That’s part of the value proposition.”

Retail Marketing Reboot

Marketers are another audience Ryski hopes to reach with Store Traffic is a Gift. “If you can precision target digital ads to drive store visits, why wouldn’t you focus on the stores with the best conversion rates?” he asked. “Instead of just driving traffic, drive traffic to where it counts the most.”

He sees an opportunity for marketers to measure their efforts more effectively by looking at traffic and conversion together. “If you’re investing in a local campaign, use that traffic data to assess ROI—not just sales numbers.”

Conversion Rate Optimization for the Physical World

While conversion rate optimization is a well-known concept in e-commerce, Ryski devotes an entire chapter to applying the concept in physical stores. “It’s harder, because every store is different. You’ve got 20 stores? That’s like optimizing 20 different websites,” he said.

But with a process of benchmarking, identifying high-performing locations, and replicating best practices, he says the potential gains are significant. “In one chain of 800 stores I studied, conversion rates ranged from 30% to 75%. That’s a massive gap. And it’s not random—it’s actionable.”

A Wake-Up Call to the C-Suite

Perhaps the most startling anecdote in the book involves a data science executive at a major U.S. retailer who told Ryski that store traffic and conversion data was “not on the radar” at the C-suite level. “They had counters in every store,” Ryski recalled. “But no one at the top cared. That’s a missed opportunity.”

This disconnect is precisely why Ryski wrote Store Traffic is a Gift. “I want to help retailers—from store managers to CEOs—see that this is foundational data. You wouldn’t run a website without analytics. Why would you run a store without knowing how many people come in?”

Practical and Accessible

Ryski made a point of writing the book in accessible language. “It’s not for data scientists,” he said. “A store associate could pick this up and understand it. That was by design. Frontline workers are still the heroes of retail, and they deserve tools that make sense.”

With 288 pages of insight and clear examples, Store Traffic is a Gift is positioned as both a guidebook and a call to action. It’s available for pre-order now through Amazon, Barnes & Noble, Porchlight, and other major retailers. Distribution will expand further upon its September 30 release via Greenleaf Book Group Press.

The Bottom Line: Start Measuring

Ryski’s parting advice to retailers is simple: just start. “If you’re not collecting store traffic data, you’re operating blind. This isn’t a luxury—it’s a necessity,” he said. “And if you are collecting it, but not using it to drive better outcomes, then it’s time to ask why.”

As the book’s title makes clear, store traffic isn’t just a metric—it’s a gift. But only if you know how to unwrap it.

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Briar de Lange to Retire from Bloor-Yorkville BIA After 25 Years

Photo: Bloor-Yorkville BIA

After nearly a quarter century of transformative leadership, Briar de Lange will retire as Executive Director of the Bloor-Yorkville Business Improvement Area (BIA) on June 25. Her departure marks the end of an era for the BIA, which itself celebrates its 40th anniversary in July. Under de Lange’s stewardship, Bloor-Yorkville evolved into one of Canada’s most vibrant and sophisticated urban neighbourhoods.

De Lange joined the Bloor-Yorkville BIA in the early 2000s following more than 13 years in retail leasing and property management. She brought with her an in-depth knowledge of the area and the retail community that shaped it.

“For almost 25 years, Briar de Lange has been the Executive Director of the Bloor-Yorkville BIA,” reads an official message from the BIA. “She joined with over 13 years of experience in retail leasing and property management and brought with her a sound knowledge of the Bloor-Yorkville area and the people who make it such a vibrant community.”

Her leadership encompassed milestone projects like the Bloor Street Transformation, the redesign of Yorkville Avenue, and the implementation of beautification initiatives that helped elevate the public realm, including crown lighting on trees, the urban campfire benches, and enhancements to the Village of Yorkville Park.

Briar de Lange, photo: Bloor-Yorkville BIA

Reflections from Briar de Lange

In a farewell letter shared with the community, de Lange offered reflections on her time in the district and the journey that led to her role at the BIA. She recalled starting her first “real job” in 1990 as part of the management team at 2 Bloor Street West and Cumberland Terrace.

“Being in my mid-20s, a few favourite after-work haunts were Noodles Wine Bar/Acrobat (currently Planta), the Bellair Café (currently Sassafraz), Hemingway’s and The Pilot – both of which still remain to this day,” she wrote.

She recounted how Cumberland Terrace was slated for redevelopment as early as 1993—a plan that, as of 2025, has still not come to fruition. “Our ongoing commentary amongst BIA committee members is what will come first? – the Eglinton LRT, the redevelopment of Cumberland Terrace or the Leafs winning the Stanley Cup! (credit Alex Stuart),” she quipped.

De Lange’s letter expresses deep gratitude for the community and collaborators she worked alongside, noting that “this community has meant so much to me during the course of my career.” She thanked staff, volunteers, and business members for their commitment, describing the BIA’s accomplishments as “a great ride.”

Leadership Through Stability and Change

One of the notable strengths of de Lange’s leadership has been the stability of the BIA’s core team. The current staff has a combined tenure of 67 years—a testament to the collaborative and inclusive environment she fostered.

“We’ll miss her leadership, her vast knowledge of the Bloor-Yorkville area and its history, and the sense of humour she brought to the team,” the BIA said in its tribute.

De Lange also credited her career evolution to early volunteer involvement in the organization’s predecessor, the Yonge Bloor Bay Association (YBB). “The goal of creating an attractive and inviting community was a definite draw for me,” she wrote, explaining how her initial volunteer work sparked a lasting connection to the district.

Bloor-Yorkville BIA Turns 40

The timing of de Lange’s retirement aligns with a significant milestone for the Bloor-Yorkville BIA. Established on July 22, 1985, the BIA was created to promote and maintain one of Toronto’s most prominent commercial districts. Today, the organization includes nearly 1,400 member businesses and continues to spearhead events, infrastructure improvements, and marketing initiatives that shape the identity of the neighbourhood.

Yorkville, the heart of the BIA, has undergone multiple transformations—from its 19th-century roots as a village of Victorian homes and brickmakers, to the counterculture hub of the 1960s, and ultimately into a premier destination for luxury shopping, fine dining, and cultural events.

The district’s success can be attributed in no small part to the BIA’s active engagement with the city, local businesses, and the community. Under de Lange’s leadership, the BIA implemented impactful beautification projects, improved traffic flow, created marketing campaigns, and championed events such as Icefest and Holiday Magic that have drawn thousands to the area year after year.

Operations and Governance

The Bloor-Yorkville BIA is overseen by a voluntary Board of Directors, supported by staff and committees focused on marketing, urban design, mobility, and safety. The Executive Director, as the organization’s Chief Operating Officer, manages day-to-day operations and liaises with city departments and member businesses to ensure the BIA’s goals are achieved.

Much of the funding for the BIA’s initiatives comes from a special levy collected from member businesses. This financial model allows for substantial reinvestment into the neighbourhood through programming, beautification, maintenance, and public art.

A District Shaped by Collaboration

Over the years, the Bloor-Yorkville BIA has worked in partnership with city staff, developers, cultural institutions, and business owners to foster a unique balance between historic charm and modern sophistication.

Projects such as the transformation of Yorkville Avenue—with granite sidewalks, planters, and benches—have reshaped the pedestrian experience. Seasonal gardens, crown lighting, and well-maintained street furnishings help create an atmosphere that is both welcoming and upscale.

In her letter, de Lange expressed pride in these accomplishments: “From completing major milestone projects… to the amazing crown lights on the Bloor Street trees… each accomplishment brings a sense of pride and gratitude for all that this BIA has accomplished with its staff and volunteers.”

Looking Ahead

As the BIA prepares to celebrate its 40th anniversary, the organization faces a new chapter—one that will be defined by both opportunity and transition. While no successor to de Lange has been formally announced as of publication, the organization is expected to build on the strong foundation she helped establish.

Bloor-Yorkville continues to evolve with new developments, retail expansions, and an ongoing commitment to maintaining its position as Toronto’s most distinguished commercial district. De Lange’s departure will be felt across the business and civic community, but her legacy will remain visible in the streetscapes, events, and spirit of the neighbourhood.

“I will be watching, as a piece of my heart will be left here,” she wrote in closing. “Because this community has meant so much to me, during the course of my career.”

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Only 21% of Canadian small businesses report strong economic health: CFIB

Photo: Adi K
Photo: Adi K

One in five businesses (21%) report being in a good economic health, according to the June Business Barometer® survey released on Thursday by the Canadian Federation of Independent Business (CFIB). 

The long-term optimism index gained 7.1 points, reaching 47.3 in June. While it’s been steadily increasing for the past three months, it remains below the breakeven point of 50, it said.

Average price plans remained unchanged at 2.9%, and similarly wage plans were almost the same at 2.2%. Weak consumer demand, while easing, remains the top limitation for over half (51%) of small firms, added the CFIB.

Simon Gaudreault
Simon Gaudreault

“Early signs point to small businesses getting used to tariffs and finding alternatives, but many are not out of the woods just yet. While most indicators stayed the same or slightly improved, businesses are still feeling the impacts of the lingering inflation, tariffs, counter-tariffs and overall economic uncertainty,” said Simon Gaudreault, CFIB’s chief economist and vice-president of research.  

Summer season off to a bumpy start for tourism firms 

CFIB said its special release on tourism shows that long-term optimism among tourism businesses sits at pandemic-era levels (40.8 index points),which is among the lowest levels recorded in the last 16 years. Although summer is tourism’s busiest season, only 14% of businesses in the industry are planning to hire in the next few months, while record-low consumer demand continues plaguing 57% of tourism firms. 

Andreea Bourgeois
Andreea Bourgeois

“Recent trade tensions, uncertainty and lack of consumer demand are hitting the tourism sector hard.  It’s also concerning that in the past 11 months their hiring plans have been in the red,” said Andreea Bourgeois, CFIB director of economics. “We urgently need governments to reduce taxes, promote buying local, and ease the costs of doing business if we want to improve Canada’s economic state and help businesses make the most out of this critical time of year.”  

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Eau Claire Athletic Club to open in redeveloped Downtown Calgary (Photos)

Photo: Eau Claire Athletic Club
Photo: Eau Claire Athletic Club

After a lengthy period of redevelopment, Eau Claire in downtown Calgary is finally showing signs of life again — and the first to emerge from behind the hoarding is something new, yet familiar.

Set to open this month in the heart of the neighbourhood, the Eau Claire Athletic Club (ECAC) will mark the first major project to come to life since the district’s ambitious redevelopment began. The Club is set within the former Eau Claire YMCA — a landmark that holds personal significance for many Calgarians, from early morning swimmers to pick-up basketball regulars. In its new form, it promises to offer something rare in the downtown core: a members-only club that blends fitness, wellness, and social connection under one roof, said the Club.

Alix Williams
Alix Williams

“There’s a certain nostalgia woven into this building and its location,” said Alix Williams, Chief Operating Officer of ECAC. “With ECAC, we’re honouring that legacy while ushering in a bold new chapter—one defined by purpose, care, and an unparalleled range of fitness, wellbeing, and social club amenities unlike anything Calgary has seen before.”

“Projects like the ECAC raise the bar for recreation, wellness, and lifestyle in downtown Calgary. It’s the kind of space that inspires pride — not just from its members, but from the entire downtown community as a new hub of urban vitality in Calgary. It also demonstrates the confidence in the future of downtown Calgary and the investments being made to make to core a great place to live, work, play, learn and shop,” said Mark Garner, Executive Director, Calgary Downtown Association.

Peg Oneil
Peg Oneil

“Eau Claire residents are excited to have the Eau Claire Athletic Club opening soon.  As part of the broader re-opening of the Plaza, the Promenade and the Jaipur Bridge, the ECAC is going to be part of a revitalized Eau Claire, ready to welcome everyone to our great neighbourhood,” said Peg Oneil, President of the Eau Claire Community Association.

The new venture is on property owned by Telsec Property Corporation, a Calgary-based real estate development and property management company.

Kris Van Grieken
Kris Van Grieken

“The Eau Claire Athletic Club marks a thoughtful new chapter for downtown Calgary—not just by creating a social and athletic club, but by preserving a meaningful piece of the city’s history. Rather than tearing the building down, we chose to breathe new life into it—transforming it into a welcoming destination where wellness, community, and good design feel both aspirational and attainable,” said Kris Van Grieken, Founder ECAC, and President of Telsec Property Corporation.

The Club said the original building has been thoughtfully transformed, preserving beloved features like the lap pool, squash courts, and running track, while introducing reimagined spaces that elevate both design and experience. Dynamic new additions include four golf simulators (with golf club storage), two high-performance racing simulators, and a variety of adult arcade activities for year-round enjoyment. The expansive Nordic Spa offers a serene retreat with saunas, hot and cold pools, light therapy, and a dry float experience for total relaxation. Fitness facilities have been expanded to include a state-of-the-art spin studio, dedicated yoga, Pilates, and reformer studios, indoor pickleball courts with daily access, and a full schedule of drop-in fitness programming, alongside optional specialty classes and daily children’s programming and childminding services.  

Photo: Eau Claire Athletic Club
Photo: Eau Claire Athletic Club

“We wanted to create a place where wellness isn’t just about working out — it’s about how people connect, recharge, and feel at home in the city,” said Williams. “It’s not a gym. It’s a club, and there’s a difference.

“Though still early in our journey, the Club has already attracted a vibrant and growing membership united by a shared ethos—one that values community, well-being, and a balanced, active lifestyle. From urban professionals to young families, our members are seeking more than amenities; they’re looking for meaningful spaces to connect, recharge, and thrive.”

To ensure the long-term vitality of ECAC, the Club said it has adopted a tiered membership model that includes both Non-Equity and Equity memberships, both of which have an initiation component. The initiation fee serves as a foundational investment—one that allows the Club to maintain excellence today and expand its impact for years to come. Equity members are not just participants; they are owners who play a direct role in shaping the Club’s future. The long-term commitment to sustainability and shared stewardship also enables strategic reinvestment in facilities and programs. Non-equity membership provides a streamlined way to enjoy ECAC’s exceptional amenities and dynamic culture, with the option to grow into ownership. Unsurprisingly, early interest has been strong in a city where demand for premium lifestyle and recreation facilities continues to exceed supply.

ECAC said it will feature a diverse portfolio of member-led social clubs—offering something for everyone, from book discussions to running groups to dog-walking meetups. It also offers an elevated social dining experience with two unique dining venues: Brooklynn’s Café, a casual café focused on nourishing, seasonal fare; and The Exchange, a vibrant, casual dining and bar experience designed for socializing and unwinding. Menus will feature a thoughtful mix of creative, seasonal dishes and elevated club staples—think inventive takes on classic favourites, fresh local ingredients, and a few unexpected twists that spark conversation. Whether you’re grabbing a quick bite or settling in for a long lunch, the menu is designed to surprise, satisfy, and evolve with member tastes. At the helm of the Club’s culinary program are Food and Beverage Manager Robert Jewell and Executive Chef Eric Um, whose impressive résumé spans over a decade at some of Calgary’s most celebrated restaurants, including River Café, Foreign Concept, and Primary Colours.

Photo: Eau Claire Athletic Club
Photo: Eau Claire Athletic Club

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Photo: Eau Claire Athletic Club
Photo: Eau Claire Athletic Club
Photo: Eau Claire Athletic Club
Photo: Eau Claire Athletic Club

TriCity Pavilion set to open near Vancouver

Photo: Conrad Brown
Photo: Conrad Brown

Marcon, in partnership with QuadReal Property Group, have announced the official grand opening of TriCity Pavilion (2968 Christmas Way) on July 12 in Coquitlam, near Vancouver.

The community-first concept introduces the Tri-Cities’ first-ever locations of two celebrated Vancouver hospitality brands: Nemesis and Gigi’s. Nemesis will soft open on June 14, with Gigi’s by Ask for Luigi to follow on June 24.

Nic Paolella
Nic Paolella

“TriCity Pavilion is designed to reflect the energy of the future TriCity Central community we’re building – a living expression of what’s to come,” explains Nic Paolella, Executive Vice President at Marcon. “We’re excited to officially open our doors. Nemesis and Kitchen Table Group are two of Vancouver’s most forward-thinking culinary brands, and their partnership helps set the stage for the vibrant, community-focused future we envision for the Tri-Cities.”

TriCity Pavilion is the third of its kind following Port Moody and Surrey, which together have already welcomed more than 250,000 guests. Spanning 12,000 square feet, the Pavilion acts as a living preview of the future TriCity Central development, bringing people together through innovative design, cultural programming, and culinary talents.

Nemesis. Photo: Conrad Brown
Nemesis. Photo: Conrad Brown

Nemesis said it is bringing its signature hospitality-driven coffee culture to the Tri-Cities for the first time. This new location continues the brand’s mission of “coffee creating culture” and will feature curated music, excellent coffee, elevated brunch, and pastries by its bakery division, Dope Bakehouse. Guests will find favourites, such as the Cornflake Cookie, Pistachio Swirl, and the Mortadella Supreme on the menu, as well as Bodega Sando (brioche bun, avo or bacon, fried egg, Swiss cheese, cajun aioli), Avocado Toast (pea smash, frisee, radish, burnt leek herb oil), and a BLT (smoked garlic aioli, maple glazed bacon, frisee, ciabatta). There will be seasonal summer features to come, in addition to a forthcoming cocktail program. 

The 2,300-square-foot space includes seating for 50 inside and select patio seating outside. The interior was collectively designed by Nemesis’s creative team and Marcon’s in-house Design Studio: light-filled with greenery, large speaker and vinyl record accents, and complementary seating, all anchored by a large central bar, creating fluidity between baristas, bakers, chefs, and coffee lovers, it said.

Jess Reno (Community | 102+Park by Marcon)
Jess Reno (Community | 102+Park by Marcon)

“Nemesis TriCity has been years in the making – it’s been amazing to see the space come to life,” says Jess Reno, Founder and CEO, Nemesis. “We can’t wait to open what will be our fifth Nemesis, but our first location in the Tri-Cities.”

Nemesis TriCity will be open Monday to Friday, from 8 a.m. to 7 p.m. and Saturday to Sunday, from 9 a.m. to 7 p.m.

Gigi’s is the newest concept from the award-winning Kitchen Table Group. A sibling to the MICHELIN Guide-recommended Ask for Luigi, Gigi’s is a love letter to sun-soaked summers in Italy – where grandfather Luigi (affectionately known as Gigi) brought family and friends together on the farm, slicing prosciutto in the cantina, pouring wine, and hosting long evening dinners filled with homemade pasta, grilled meats,  and stories shared between bites and bursts of laughter.

Gigi. Photo: Conrad Brown
Gigi. Photo: Conrad Brown

The menu, by Top Chef Canada winner and Culinary Director Chanthy Yen, alongside Head Chef Lloyd Taganahan, is very much an everyday Italian dining experience. Highlights include a burrata bar, housemade pasta, and Italian-style pizza, said the company.

At 4,800 square feet, Gigi’s features 133 seats, including its central island bar and outdoor patio. Living plants and flora surround the dining room, alongside family photos, giving the space a true living room feel. An Italian bar on the second level, named Bar Lucia, is forthcoming. The space was designed by Marcon’s internal Design Studio, taking TriCity Pavilion’s larger architectural language by internationally-acclaimed landscape architect Paul Sangha into consideration, added the company.

“Gigi’s is about the deep connections food can create,” said Jennifer Rossi, Co-Founder of Kitchen Table Group. “Every detail in the restaurant was thoughtfully considered – from the photos on the wall, banquet seating, to the hand-stitched signage at the check-in desk. As with each and every Kitchen Table Group location, Gigi’s is unique on its own, and we’re thrilled to be opening our first location in the Tri-Cities.”

TriCity Central is a future mixed-use community development by Marcon and QuadReal. Adjacent to Coquitlam’s major mobility hub – including the Millennium Line, West Coast Express, and regional bus loop – TriCity Central will feature more than 4,000 homes, parks, retail, office space, and cultural programming that cultivates shared experiences. 

“TriCity Pavilion is a purpose-built destination and a tangible expression of what’s to come at TriCity Central,” added Paolella. “In partnership with QuadReal Property Group, we hope to bring a new era of downtown living to the Tri-Cities.”

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