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Poppys Collection Gears Up for Muskoka Summer Season

Poppys Collection storefront in Port Carling, ON

Port Carling’s cherished boutique retailer, Poppys Collection, is once again preparing for an influx of shoppers as the Muskoka summer season approaches. Located at 101 Maple Street, the store is a mainstay in the lakeside town, offering timeless, high-quality apparel for infants, children, and women. While the region is best known for its summertime hustle, Poppys has grown into a year-round destination for locals and seasonal visitors alike.

“I’m kind of on part-time maternity leave at the moment, so we balance time between Muskoka and where my husband works,” explains Kathryn McNally, founder of the boutique. “We stay open Fridays and Saturdays during the off-season and ramp up to seven days a week after the May long weekend.”

Kathryn McNally, founder of Poppys Collection

As McNally notes, the flow of shoppers typically surges from late spring through early fall, when thousands of cottage-goers descend on Muskoka. “We usually phase in our seven days a week, starting with five days a week in May and then fully open in the summer,” she says.

Filling a Niche in Muskoka’s Retail Scene

Founded nearly a decade ago, Poppys Collection was inspired by McNally’s own experience and a desire to bring quality children’s clothing to Canadian families. “My mom had a hard time finding nice clothes for my nephew, and that’s when I started looking at European brands,” she recalls. “I wanted timeless pieces that wouldn’t feel dated after just one season.”

The concept behind Poppys is simple: high-quality, durable clothing with a design sensibility that avoids the trend treadmill. “A lot of the brands I work with are woman-owned and mom-run. They focus on timeless quality—pieces you can pass down from one child to the next,” she says. “You don’t want something that screams 2020 or 1995.”

The store’s selections range from elegant children’s wear to tasteful women’s accessories, reflecting a curation process grounded in international travel and personal connection. “I shop around the world and bring back what I fall in love with,” McNally adds.

Inside Poppys Collection, image supplied

Unique in the Region

While Muskoka is known for its charming independent shops, Poppys Collection occupies a unique niche. 

“There’s one other children’s store in Bracebridge, but we’re a bit different,” McNally says. “We’re really the only thing like this in Muskoka, which is exciting.”

Port Carling itself has become a haven for female-led businesses, a fact McNally celebrates. “It’s a pretty amazing little pocket. So many of the shops here are woman-owned and operated,” she says. “There’s a lot of camaraderie.”

Serving a Diverse and Affluent Clientele

Poppys Collection caters to a broad mix of customers, from year-round residents to affluent cottagers. “Muskoka definitely has a local community, but we also see many families who come up in the summer and have cottages here,” says McNally. “They’re usually here between June and September.”

The clientele includes both Canadian and international visitors, with American tourism playing a critical role. 

“American tourism is important to any business in Muskoka,” she says. “We all do the majority of our revenue in about 10 to 12 weeks, so all tourism is crucial.”

And yes, Muskoka has its share of celebrity visitors. “Cindy Crawford has a cottage, and Lisa Rinna’s husband has one as well,” she notes. “There are rumours about other celebrities too, but I’m not sure how true they are!”

Maple Street in Port Carling, Ontario. Image: Apple Maps

Navigating Economic Uncertainty and Tariff Pressures

As with many independent retailers, Poppys faces uncertainty due to evolving international trade dynamics—particularly discussions surrounding tariffs.

“It’s hard for a small business. You have to plan your buying a year in advance,” McNally explains. “When I placed orders for Spring/Summer 2025, I didn’t know what would happen politically or economically a year later. So you’re taking a risk.”

McNally notes that she was fortunate to anticipate potential tariff increases late last year. “With the talk happening in December, I was able to move up my orders and make sure everything came in before tariffs might go into effect,” she says. “But it’s hard to plan when things change so fast.”

That level of unpredictability makes long-term planning difficult. “Every time I pick up my phone, it feels like there’s a new headline,” she says. “It’s exhausting.”

A Vision for the Future, Rooted in Community

Despite the economic volatility, McNally remains committed to growing Poppys Collection as a fixture in the Port Carling business community.

“Over the next few years, I want to continue being a meaningful part of the retail landscape here,” she says. “We’re providing great employment and are part of a really special network of small businesses.”

The community aspect is deeply woven into Poppys’ operations. From in-store story times for kids to manicures for moms, McNally has prioritized a family-friendly atmosphere that goes beyond typical retail experiences. The store even gathers customer input through local focus groups to fine-tune its assortment.

In addition, Poppys maintains an active online store, extending the brand’s reach well beyond cottage country. 

“We have loyal customers across Canada who shop online, and that’s helped us stay resilient year-round,” says McNally.

A Muskoka Favourite Poised for Another Busy Summer

With May long weekend approaching and tourism expected to rebound, McNally is optimistic about the summer ahead.

“We’re looking forward to seeing new and familiar faces,” she says. “It’s a special time in Muskoka, and we’re excited to be part of it again.”

Although exact population numbers in Port Carling fluctuate dramatically from winter to summer, McNally emphasizes that the community support remains consistent. “In December, you might go an hour without seeing anyone,” she laughs. “But by July, you’ll see hundreds of people walking the streets. It’s a dramatic but beautiful shift.”

For McNally, it all comes back to the joy of offering something meaningful to families. “I created Poppys because I wanted to build something lasting,” she says. “It’s not just about fashion—it’s about creating special moments.”

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Lush Cosmetics announces partnership with KultureCity during Autism Acceptance Month

Source- Lush
Source- Lush

Lush, “the handmade cosmetics company with a campaigning heart”, announced during Autism Acceptance Month a partnership with KultureCity, the world’s leading non-profit on sensory accessibility and acceptance.

With the aim to create a more inclusive shopping environment for individuals with sensory disabilities or those who experience sensory overload; or even those who simply prefer it, the partnership will launch with a pilot program at 25 Lush shops across the United States and Canada, it said.

“Lush remains dedicated to Diversity, Equity and Inclusion. This work has come to life through its Community Network Program, which strives to create protected spaces for Lush staff representing historically underserved and underrepresented communities. This includes the CINDers (Chronically Ill, Neurodiverse, and Disabled) Community Network, whose members elevated the need for sensory inclusive shopping in Lush retail shops,” said the retailer.

Source - Lush
Source – Lush

“At Lush, we pride ourselves on offering tailored customer experiences that are led by curiosity. While many love and seek out Lush’s in-store experience for its bright colors, buffet of smells, and bountiful opportunities to try products for themselves, there is room to create more pathways for customers with sensory needs to enjoy it all in a way that works for them,” said Amanda Lee Sipenock Fisher, Diversity, Equity, Inclusion, and Belonging Program Lead at Lush.

The topic hits close to home for many of Lush’s team members, with 55% of staff who completed its fourth Global Demographic Survey in May 2024 sharing they were disabled, neurodiverse, and/or living with chronic illness. Of that group, 51% shared that one or more of their conditions were non-visible, it said.


“At the 25 Lush shops that will launch the pilot program, staff received training and certification empowering them to meet the needs of customers with sensory disabilities. Additionally, sensory bags will be available for customers with items including noise cancelling headphones, fidget tools, strobe-reducing glasses, and an emotions-cue card when the ability to communicate non-verbally is helpful. Shops also have masks available to assist in any smell related sensory avoidance. Through mindful modifications like trained staff and Sensory Bags, accessibility and inclusion are possible all of the time, not just during certain hours,” it added.

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THE COOPÉRATIVE DE SAINT-QUENTIN HARDWARE STORE JOINS RONA

From left to right, Céline Roy, Gaëtanne Côté, Ginette Perron, Pierre Mallais, Mona Savoie, Michelle Dubé, General Manager, Coopérative de Saint-Quentin, Vanessa Bourgoin, Gilles Lamarche, Jean-Michel Roy, Yanick Marin, and Yanick Hamel, Business Development, RONA inc.
From left to right, Céline Roy, Gaëtanne Côté, Ginette Perron, Pierre Mallais, Mona Savoie, Michelle Dubé, General Manager, Coopérative de Saint-Quentin, Vanessa Bourgoin, Gilles Lamarche, Jean-Michel Roy, Yanick Marin, and Yanick Hamel, Business Development, RONA inc.

RONA Inc., one of Canada’s leading home improvement retailers, operating and servicing some 425 corporate and affiliated dealer stores, has announced the Coopérative de Saint-Quentin hardware store, located in New Brunswick, is now part of its network of affiliated dealers.

The store, which has been operating under the Home Hardware banner until now, will display the distinctive colours of RONA’s affiliated dealers this spring. According to the store’s owners, one of the main reasons for this change of banner was their desire to improve their assortment of products and services for local construction and home improvement professionals, said the retailer.

“La Coopérative de Saint-Quentin has been part of the community for over 85 years. With a hardware store and a grocery store under the same roof, our goal is to offer the best services in the region. We saw that there was a demand, so we banded together to meet that demand,” said Michelle Dubé, General Manager of La Coopérative de Saint-Quentin. “Today, in the hopes of better serving our community and its growing needs for building and renovation services, we have decided to join the RONA network and enhance our offering to local entrepreneurs and DIYers.”

An updated selection for pro customers

With an area covering 12,000 square feet, a vast indoor yard for lumber and building materials, and a large outdoor lumberyard, the store already has many features that cater to the region’s pro customers. However, in the weeks to come, their experience will prove to be even better thanks to an upgraded selection of lumber, building materials, paint and seasonal products to meet the needs of Saint-Quentin’s entrepreneurs. In addition, a new PRO desk will be added in the spring, said the company.

Alain Ménard
Alain Ménard

“The team at La Coopérative de Saint-Quentin truly cares about its community and is aligned with RONA’s mission, which is to help communities build homes and dreams. We are thrilled to welcome them to RONA’s network of affiliated dealers and to support them in their future projects, aiming to ensure the growth and longevity of this historic place,” added Alain Ménard, Senior Vice-President, RONA Affiliated Dealers, RONA inc.

RONA is headquartered in Boucherville, Québec. and its network operates and services some 425 corporate and affiliated dealer stores under the RONA+, RONA, and Dick’s Lumber banners.

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Chick-fil-A Awards Over US$27 million in Scholarships

Photo courtesy of Chick-fil-A
Photo courtesy of Chick-fil-A

Chick-fil-A, Inc. announced it awarded more than US$27 million in scholarships to restaurant Team Members and community leaders in 2025.

This marks a record-breaking annual investment in the company’s scholarship giving and underscores its commitment to supporting the educational and career aspirations of both Team Members and community leaders, said the company. 

Key Highlights for 2025:  

  • In Canada, 61 Restaurant Team Members received scholarships of about C$1,400 (US$1,000) or about C$3,500 (US$2,500) each, totalling about C$145,000 (US$101,500) in scholarships awarded in 2025.
    • US$27 million awarded in scholarships to Chick-fil-A restaurant Team Members.
  • Over 15,000 Team Members across Canada, the U.S. and Puerto Rico received scholarships of up to US$2,500.  
  • The company exceeded its corporate social responsibility goal to impact more than 50,000 Team Member lives through education opportunities between 2020-2025, impacting 69,000 since 2020.  

Investing in Restaurant Team Members and Community Leaders

Andrew T. Cathy
Andrew T. Cathy

“Chick-fil-A is deeply committed to investing in the remarkable futures of both Chick-fil-A Team Members and community leaders,” said Andrew T. Cathy, CEO. “The growth of scholarship giving at Chick-fil-A reflects our belief in the power of education to transform lives. We are honoured to support these exceptional students as they pursue their educational aspirations and look forward to seeing how they make a positive impact in their communities.” 

Impact of Scholarship Giving:

  • Since 1973, more than 122,000 Team Members have received more than US$215 million in Chick-fil-A Remarkable Futures™ scholarships.
  • Since 2021, 37 community leaders have received US$925,000 through the Chick-fil-A Community Scholars program.
  • According to a 2024 survey of restaurant Team Member Scholarship recipients, 21.3% said they were first-generation college students. 

Applications for the 2026 Remarkable Futures scholarships and the Community Scholars program will be available in August. 

About the Scholarships 

Scholarships funded by Chick-fil-A, Inc. can be beneficial for recipients for many reasons, including, said the company: 

  • Up-front award: Chick-fil-A scholarships are awarded to recipients up front and can be directly applied to qualified tuition and related expenses, including fees, books and supplies. 
  • Applicable at any qualifying school, college or university: Scholarships can be applied in any area of study at any accredited institution of the recipient’s choice, including two- or four-year colleges and universities, online programs, or vocational-technical schools.
  • No employment tenure requirements (for restaurant Team Members): There is no requirement of hours worked or length of service required to apply. Team Members just have to be a full- or part-time restaurant employee at a franchised, company-owned and/or affiliated restaurant (including S. Truett Cathy Brand Restaurants) in Canada, the United States, or Puerto Rico to apply for or receive a Chick-fil-A Remarkable Futures™ Scholarship. 

Chick-fil-A, Inc. is the third largest quick-service restaurant company in the United States, known for its freshly-prepared food, signature hospitality and unique franchise model. More than 200,000 Team Members are employed by local Owner-Operators in more than 3,100 restaurants across Canada, the United States, Puerto Rico and the United Kingdom.

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The supply chain strategies retail is using to respond to tariffs

US President Donald Trump holds up a sign that lists all of the countries around the world he has imposed new tariffs on as of April 2. (Image credit: Chip Somodevilla/Getty Images)

By Eric Linxwiler. The Trump administration has revived tariffs as a core instrument of U.S. trade policy, imposing sweeping new duties on imports from Canada, Mexico, and the European Union, a 10% baseline
tariff on nearly all U.S. imports, and sharply elevated rates—up to 145%—on Chinese goods.

These actions and the threat of even greater tariffs to come have triggered a rapid escalation in trade tensions, with U.S. trading partners announcing retaliatory tariffs of their own.


Eric Linxwiler
Eric Linxwiler

For retailers, the result has been a surge in sourcing costs, mounting supply chain complexity, and growing uncertainty in pricing and planning. Some companies have responded by front-loading inventory or passing on costs to consumers, but those reactive approaches alone are insufficient for what is increasingly looking like a structural shift in global trade. The new normal will require long-term strategic adaptation.

A new report from TradeBeyond, Managing Tariff Turbulence in Supply Chains, highlights eight strategies that brands and retailers are using to build resilience and mitigate the risks posed by tariffs this year and beyond, including diversifying supplier bases, employing real-time scenario planning, and exploring tariff engineering.


Diversifying Suppliers and Sourcing

While diversification has long been a foundational sourcing principle, 2025 has exposed just how fragile even moderately diversified supply chains can be. The recent tariff escalation caught many companies off guard—particularly in high-risk categories like apparel and consumer electronics—despite efforts to broaden their supplier base.

What’s different now is the speed and scale of tariff changes, which are forcing brands to reassess not only their country exposure but also their supplier readiness. Many are moving beyond basic diversification, building out multiple pre-vetted alternatives in each major category and negotiating capacity-sharing agreements that enable production to shift on short notice.

To reduce exposure, sourcing teams are now identifying new suppliers in lower-tariff regions and adjusting their logistics networks accordingly. Some maintain a preferred vendor list within a centralized sourcing platform, ensuring two or three vetted alternatives in each major product category. Others are negotiating capacity-sharing agreements that allow production to shift quickly without the need for renegotiated factory approvals.

Mapping out a complete alternate supply chain on short notice is difficult and time-consuming, which is why leading companies are turning to digital platforms that centralize supplier profiles, certifications, and performance data. Real-time visibility into supplier capabilities and compliance metrics is critical for managing the volatility of today’s new global trade order.

Operationalizing What-If Planning and Scenario Modeling

Uncertainty around tariffs has made scenario planning essential. Retailers need to be equipped to model different sourcing, pricing, and inventory outcomes quickly—at any point in the planning cycle. Scenario planning enables teams to ask “what if” questions: What if tariffs rise another 10%? What if a preferred supplier is suddenly targeted by new duties? What if rerouting or reshoring could reduce total landed cost?

The most resilient organizations are enabling cross-functional teams—not just finance—to run these simulations in real time. That requires a multi-enterprise platform that centralizes landed cost inputs and supports granular, SKU-level modeling based on shifting trade policies. The goal is to move from reactive cost-cutting to proactive decision-making.

To enable this, businesses are adopting open costing systems that incorporate full cost breakdowns beyond just FOB pricing—factoring in freight, duty, insurance, and compliance costs. When combined with real-time HTS classification data, these tools ensure accurate duty calculations and allow for rapid response to new tariff conditions. This is no longer a theoretical exercise; it’s a core competency for companies navigating today’s sourcing challenges.


Exploring Tariff Engineering

Some companies are taking a more technical approach by exploring tariff engineering— modifying product design or classification to qualify for lower tariff rates. For example, an apparel manufacturer might adjust the fiber composition of a shirt to reduce its applicable tariff.

Others are auditing high-risk SKUs to identify reclassification opportunities or substitute inputs
that maintain quality while reducing costs.


Accurate tariff classification is the foundation of this strategy. Companies must ensure that every
product has an HTS code assigned at the item level based on material composition, construction,
and intended use. Misclassification can lead to overpayment or regulatory penalties, which makes regular auditing and staff training essential.


Businesses are also revisiting duty drawback programs, which allow companies to reclaim tariffs paid on goods that are eventually exported. Additionally, some are leveraging foreign trade zones (FTZs) to defer or eliminate tariffs on goods processed or stored within those areas. While these strategies may seem niche, they can offer meaningful savings—especially when margins are tight and tariffs are high.

These and other strategies are covered in greater depth in TradeBeyond’s new Managing Tariff Turbulence in Supply Chains report. As the trade landscape continues to shift, companies that invest in flexibility, transparency, and cross-functional coordination will be best positioned to thrive. Tariffs may be unpredictable, but with the right strategies in place, retailers can protect profitability and maintain supply continuity.

(Eric Linxwiler is Senior Vice President of TradeBeyond. He has over 30 years of experience in
enterprise software and cloud-based platform companies with a specialty in supply chain
optimization and workflow management. Contact him at eric.linxwiler@tradebeyond.com.
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NHL Playoffs Spark Canadian Spending Surge: Moneris Data

Rogers Place at the ICE District in Edmonton. Image: DIALOG

With the NHL playoffs officially underway, Canadian hockey fans have more reason than ever to rally behind their teams—and their wallets might be getting in on the action too.

This year’s postseason comes with renewed excitement. The Winnipeg Jets, who clinched the President’s Trophy, are viewed as strong contenders for the Stanley Cup. Toronto secured its division just last night, setting the stage for a possible “Battle of Ontario” against rival Ottawa—making its first playoff appearance since 2017. 

Meanwhile, Edmonton’s playoff momentum remains strong after last year’s impressive run, and anticipation continues to build around Montreal potentially clinching a spot. If so, this would be the first time since 2017 that five Canadian teams have entered the playoffs.

Beyond the on-ice drama, Canadian businesses—particularly those near major arenas—stand to benefit significantly from the wave of fan engagement. According to Moneris, Canada’s leading payment processing provider, playoff hockey isn’t just a cultural moment; it’s also a proven economic catalyst.

Playoff Season Drives Major Spending Increases

Sean McCormick, Vice President of Business Development and Data Services at Moneris

“Canadian hockey teams making the playoffs doesn’t just lift spirits—it boosts sales,” said Sean McCormick, Director of Business Development – Data Services and LAKA Sales Leadership at Moneris. “During last year’s finals, even with the Oilers on the road, spending near the Edmonton arena jumped over 200 per cent. Similarly, Montreal’s 2021 playoff run saw spending near the Bell Centre nearly triple.”

That trend has continued over recent playoff seasons. For instance, game seven of the 2024 Stanley Cup Finals saw a massive 214% spike in spending near Edmonton’s ICE District—even though the Oilers were playing out of town. Across Edmonton as a whole, spending rose 78%, with increases of 33% in Alberta and 16% nationwide.

The pattern holds true across the country. When the Canadiens won an overtime game during the 2021 Stanley Cup Finals, fans near Montreal’s Bell Centre surged into local bars and restaurants. Moneris data showed a 160% spike in spending near the arena at 11:30 p.m., along with a 245% increase across the city and a 137% jump in Quebec.

Home or Away, Fans Fuel Local Commerce

Whether teams are on home ice or winning on the road, the energy translates into tangible results for businesses. During the 2024 playoffs, every Oilers home game resulted in over a 50% increase in local spending near Rogers Place in the ICE District. Even away wins created momentum. In round two against Vancouver, Edmonton saw a 20% jump in spending near the arena and a 24% increase across the city for a road game.

Moneris tracked increases across multiple categories, including bars, restaurants, and fast-food establishments. The data shows that even when teams lose, game days still lift sales. For example, Toronto’s playoff performance in 2023 showed mixed on-ice results, but bars and restaurants saw double- and triple-digit spending spikes during key games.

Bell Centre in downtown Montreal. Image: Wikipedia

The Power of Elimination Games

“When the pressure’s on, Canadians don’t just show up for the game—they show up in a big way for businesses,” said McCormick. “Elimination games consistently drive some of the highest spikes in spending.”

That was clearly evident in Toronto’s 2023 playoff run. In game four of the second round, with the Leafs facing elimination on the road, restaurant spending near the Scotiabank Arena surged 126%. Across the city, spending rose 113%.

Rivalries Amplify Economic Impact

Perhaps nothing energizes hockey fans—and local economies—like a heated playoff rivalry. Moneris’ data from the 2022 “Battle of Alberta” shows just how impactful this can be.

During game three in Edmonton, spending near Rogers Place skyrocketed by 233%. In Calgary, even though the Flames were on the road, transaction volume still rose 75% near the arena. “Nothing sparks fan excitement like a good rivalry,” said McCormick. “If the Battle of Ontario returns this year, local business should be ready for the surge.”

Local Businesses Poised to Win Big

The playoffs represent a significant opportunity for food and beverage operators, particularly those located in close proximity to arenas. When the Canadiens reached the finals in 2021, Moneris recorded explosive growth in bars and restaurants during key moments of the games, especially in the later hours. In one standout case, spending at 11:00 p.m. spiked 222% near the Bell Centre.

In Edmonton, game day comparisons from 2024 show consistent double- and triple-digit gains for bars and restaurants, both near the arena and across the city. Notably, games three and six of the Stanley Cup Finals generated the highest increases, with near-arena spend up 135% and 151%, respectively.

A Stanley Cup Would Mean More Than Just Bragging Rights

No Canadian team has won the Stanley Cup since 1993—a drought now more than 30 years long. But as excitement builds around multiple Canadian teams this year, the economic benefits could be felt nationwide.

“With Canadian patriotism on the rise and several teams in the playoffs, there’s a real buzz across the country,” said McCormick. “Over the years, Moneris’ data has shown that when Canadian teams hit the ice, local businesses feel the momentum too—especially those near the arena.”

With Moneris continuing to monitor spending trends throughout the playoffs, Canadian businesses, particularly those in the hospitality sector, are well-positioned to score big.

Conclusion

From Toronto’s Maple Leaf Square to Edmonton’s ICE District, Canadian hockey fans are creating more than just memorable playoff moments. Their celebrations, whether fuelled by hope or heartbreak, are driving substantial economic activity. And if this year marks the end of Canada’s Stanley Cup drought, the ripple effects could go far beyond the rink.

Moneris says it will continue to release spending data throughout the 2024 playoffs, offering a unique window into how national pride and playoff hockey can fuel Canadian businesses.

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Pilgrim Launches Jewellery Collection Aboard BC Ferries

Photo: BC Ferries

Danish jewellery and eyewear brand Pilgrim is further solidifying its presence in the Canadian market through a new partnership with BC Ferries, one of the world’s largest ferry operators. Launching this month, Pilgrim’s 2025 travel retail jewellery collection will debut onboard five of BC Ferries’ major vessels, adding a new layer of retail appeal for millions of domestic and international travellers.

The collection, featuring handcrafted pieces priced between CAD $20 and $120, is being prominently displayed within the fashion departments of the onboard stores. Each floor unit—optimized using planograms and visual merchandising strategies—will showcase about 300 items per square metre, creating a bold retail footprint at sea.

High-Traffic Exposure for a Fast-Growing Brand

BC Ferries operates 25 routes along the Pacific West Coast of British Columbia, including services to Victoria, the provincial capital, and other key tourist destinations on Vancouver Island and surrounding coastal regions. With over 22 million passengers annually, the ferry operator provides a significant platform for brands looking to engage a diverse and mobile audience.

“Pilgrim brings its unique Scandinavian beauty to our ships, and its accessible price point will attract many shoppers to purchase,” said Ruth Fox, Assistant Manager – Retail (Buying Manager) at BC Ferries.

Louise Rohde, Head of Travel Retail for Pilgrim, expressed enthusiasm about the launch: “We are delighted to begin this voyage with BC Ferries and to introduce Pilgrim to their customers. We look forward to our collaboration and extending our presence in Canada at sea, as well as on land.”

Pilgrim’s Growth in Canada

Outside of Scandinavia, Canada is Pilgrim’s largest market, underscoring the brand’s successful North American expansion. The company’s Canadian operations are headquartered in Montreal and run independently under the leadership of Robert Hayes, while still staying closely connected to its Danish roots.

Pilgrim has already established a strong retail network in Canada, with bespoke stores in key cities including Toronto, Montréal, Laval, Brossard, and Québec City. The brand is also featured at several major airports across the country, including Québec City Jean Lesage, Montréal-Pierre Elliott Trudeau, and Edmonton International Airport, through its partnership with Aer Rianta International.

In June 2023, Pilgrim opened a flagship store at CF Toronto Eaton Centre, introducing a new concept that includes an in-store piercing studio, enhancing the customer experience and offering more interactive retail engagement.

Pilgrim at CF Carrefour Laval (Image: Pilgrim)

Expanding Travel Retail Presence

The collaboration with BC Ferries marks Pilgrim’s continued expansion in the travel retail sector, which complements its presence in airports and boosts brand visibility among both Canadians and international visitors.

Travel retail has become a key strategy for Pilgrim, offering exposure to high volumes of travellers who are increasingly looking for affordable, well-designed souvenirs or self-treats while in transit.

A Brand Rooted in Craft and Sustainability

Founded in 1983 by Annemette Markvad and Thomas Adamsen in Skanderborg, Denmark, Pilgrim began as a small operation selling handmade jewellery at music festivals. The brand’s origin reflects a deep connection to art, music, and people, and that spirit remains central to its identity.

Today, Pilgrim is known for its handcrafted jewellery and sunglasses, all designed in Denmark and crafted “by hand, heart and mind.” Over 70% of Pilgrim’s jewellery is now made from a minimum of 75% recycled materials, as part of its growing commitment to sustainability.

Inclusivity and identity are also key brand pillars. Pilgrim’s collections are designed to appeal to a wide range of styles, personalities, and gender identities, positioning the company as both contemporary and conscious.

Image: Pilgrim

Canadian Retail and Wholesale Growth

Beyond its branded stores and airport presence, Pilgrim Canada has developed a significant wholesale network, partnering with over 260 independent retailers and being available in more than 550 retail locations across the country. The brand’s e-commerce platform further complements this, providing national reach for customers looking to browse and buy online.

By aligning Danish design sensibilities with the entrepreneurial energy of Canadian retail, Pilgrim has built a loyal and growing following. Its sustainable, accessible offerings appeal particularly to younger demographics seeking quality jewellery with a story behind it.

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Hästens Opens in Toronto, Welcomes Guests to ‘Sleep Spa’

Hästens at 20 Hazelton Avenue in Toronto. Image: Hästens

Swedish luxury bed manufacturer Hästens has officially opened its latest showroom in Toronto’s prestigious Yorkville neighborhood, bringing an immersive Sleep Spa experience to its discerning clientele. The new location at 20 Hazelton Avenue solidifies Hästens’ presence in Canada and aligns with the brand’s commitment to redefining luxury sleep through craftsmanship and innovation.

The new Hästens store, spanning three meticulously designed floors, offers a shopping experience centered around the brand’s iconic handcrafted beds and premium sleep accessories. The flagship store is situated next to a busy entrance of Yorkville Village, enhancing visibility among affluent shoppers seeking high-end home and lifestyle products.

Yorkville’s reputation as a luxury shopping hub makes it the perfect setting for Hästens’ expansion. The neighborhood, known for its blend of high-end boutiques, art galleries, and fine dining, attracts a sophisticated clientele that values quality, exclusivity, and innovation—attributes that are deeply embedded in Hästens’ DNA.

Main floor of Hästens at 20 Hazelton Avenue in Toronto. Included is the Grand Vividus model, priced at $1 million. Image: Hästens

Inside the Hästens Toronto Showroom

The 3,300-square-foot Hästens Toronto showroom is designed to immerse customers in the brand’s world of luxury, innovation, and craftsmanship. The space showcases an exceptional lineup of Hästens’ signature mattress systems, including the Maranga, Eala, Herlewing, and the iconic 2000T—each meticulously engineered to suit different sleep styles and body types.

For those seeking the ultimate blend of luxury and performance, the showroom also features the Grand Vividus, an ultra-luxury mattress crafted at the pinnacle of Hästens’ craftsmanship and designed in collaboration with renowned designer Ferris Rafauli. Another standout is the Drēmer Bed, a refined masterpiece that offers a more understated yet equally indulgent sleep experience.

All Hästens mattresses are handcrafted to exacting standards. Each component is carefully sourced and treated to create a bed that is hypoallergenic, naturally grounded, and temperature regulating—thanks to the unique properties of Hästens’ signature natural materials, including horsehair, cotton, wool, and flax.

Beyond showcasing these high-end products, the Toronto showroom introduces Hästens’ Sleep Spa, a concept that allows guests to experience the profound impact of high-quality sleep. Customers are invited to test different mattress systems in a serene, spa-like setting, guided by expert consultants who tailor recommendations based on sleep preferences, posture, and body alignment.

Sleep Spa inside Hästens at 20 Hazelton Avenue in Toronto. Image: Hästens

The Sleep Spa Experience

The Sleep Spa by Hästens is a curated wellness journey that emphasizes the importance of natural materials and personalized comfort. The experience begins with a personalized consultation, where a dedicated sleep expert assesses an individual’s sleeping habits, preferences, daily routines and needs to recommend the ideal Hästens mattress system. Guests are then encouraged to relax on various Hästens models to experience the breathability, comfort, and support provided by the brand’s handcrafted mattresses. The session includes expert guidance on proper pillow selection, neck positioning, and lumbar support to optimize sleep quality.

The Sleep Spa concept has gained popularity in Hästens’ other global locations. The Toronto showroom marks the latest expansion of this innovative retail experience, providing Canadian customers with an opportunity to invest in unparalleled sleep quality.

Hästens at 20 Hazelton Avenue in Toronto. Image: Hästens

Hästens’ Global Legacy of Luxury

Founded in 1852 by master saddler Pehr Adolf Janson, Hästens has a long history of crafting high-end beds using ethically sourced natural materials. Originally a saddlery, the company transitioned into bed-making in the early 1900s and became Sweden’s official bedding supplier to the royal court in 1952, a prestigious title it still holds today.

Hästens’ beds are handcrafted in Köping, Sweden, and are distinguished by their use of premium materials. Horsehair ensures superior breathability and moisture regulation, while cotton and wool provide softness and temperature control. Flax is another key material, contributing to mattress durability and flexibility. The brand’s signature blue check pattern, introduced in 1978, has become a hallmark of its dedication to craftsmanship and innovation.

Love at the Core of Hästens’ Philosophy

At the heart of Hästens lies a philosophy built on love—love for craftsmanship, quality, and the transformative power of a good night’s sleep. The company believes that creating the perfect sleep environment is an act of care, one that nurtures well-being and enhances life itself. Each Hästens bed is made with meticulous attention to detail, handcrafted by artisans who pour passion into every stitch, layer, and finish.

This commitment to love extends beyond the product to the customer experience. The brand’s expert consultants take the time to understand each individual’s sleep needs, ensuring that every bed purchased is a perfect match. Hästens’ mission is not just about selling luxury mattresses but about fostering a culture of sleep that rejuvenates and inspires. The company’s dedication to excellence is deeply rooted in its belief that when people sleep better, they live better—and that is the ultimate expression of love.

Hästens at 20 Hazelton Avenue in Toronto. Image: Hästens

Expanding Luxury in Toronto

Hästens first entered the Canadian market with its showroom in Markham, which opened in October 2023. The Yorkville expansion marks the second Canadian location and reinforces the brand’s commitment to serving Toronto’s luxury market.

Hazelton Avenue has become a sought-after address for high-end retailers, further enhancing Hästens’ positioning in the market. The street is home to other prestigious brands, including Derek Rose, the British luxury sleepwear brand’s first North American store. Atelier Munro, a custom menswear boutique from Amsterdam, has also established itself in the area, along with Rodd & Gunn, a New Zealand-based menswear label’s first standalone Canadian store. Additionally, Caudalie House, a multi-level skincare boutique offering exclusive treatments, and Le Labo, an artisanal fragrance boutique known for its bespoke scents, have contributed to Hazelton Avenue’s luxury appeal.

Hastens gave thanks to the CBRE Urban Retail Team, along with the supportive landlord, to make this Hästens Toronto flagship store another successful landmark in the Yorkville area.

The Future of Luxury Sleep in Canada

As consumer awareness of the importance of quality sleep continues to grow, Hästens’ expansion into Toronto is a timely and strategic move. The company’s commitment to excellence in sleep technology, craftsmanship, and personalized service positions it as a leader in the high-end bedding market.

The Toronto showroom, with its immersive Sleep Spa and luxury retail offerings, is set to become a premier destination for those seeking to invest in their sleep and overall well-being. By merging traditional artisanal techniques with modern sleep science, Hästens continues to push the boundaries of what it means to achieve truly restorative rest.

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Hästens to Open 1st Toronto Storefront on Hazelton Ave

Industry Summary: Retail and Market Trends for Pet Retail in Canada

Future Ren's Pets in The Junction

As part of Retail Insider’s ongoing review of the Canadian retail industry by vertical, this article provides insights into the current state of the Pet Retail sector in Canada. The objective is to offer retail leadership valuable insights into market dynamics, trends, and industry opinions. This summary will be revisited annually, supplemented by additional articles that expand on key developments and expert perspectives.

Pet Retail Industry in Canada Market Landscape

The pet retail industry in Canada has evolved rapidly in response to growing pet ownership and the humanization of pets. Consumers are spending more on premium products, wellness services, and personalized items that reflect a deep emotional connection to their pets. As a result, the industry spans a variety of retail formats, including national chains, regional franchise networks, and independent boutiques. It also extends across physical storefronts and e-commerce platforms, with subscription services and delivery models becoming increasingly popular. In parallel, urban pet services and hospitality innovations are emerging in response to densification and lifestyle changes.

Photo: Pet Planet
Photo: Pet Planet

National Chains

  • Pet Valu: The largest specialty pet retailer in Canada with 800+ stores. Focuses on premium offerings and exclusive brands like Performatrin.
  • PetSmart Canada: A dominant nationwide chain offering food, accessories, grooming, and adoption services.
  • Mondou: A leading Quebec-based pet retailer with over 80 stores, known for its strong brand identity and emphasis on natural and Canadian-made products.

Franchise-Based Retailers

  • Global Pet Foods: One of Canada’s largest pet store franchises, emphasizing natural and holistic products.
  • Ren’s Pets: Rapidly expanding in Ontario and Eastern Canada, known for its strong omnichannel experience.
  • Pet Planet: Alberta-based franchise with 43+ locations and a health-oriented product focus.
  • PetParker: A newer model offering app-based secure hospitality lockers for pets, expanding in grocery and urban nodes.

Independent & Boutique Retailers

  • Fit Factory Pets: A lifestyle extension of the boutique fitness brand, positioning pets within health-forward consumer habits.
NYSE in New York. AP Photo: Seth Wenig.

Among Canada’s publicly traded pet retailers, Pet Valu remains the dominant force. In 2025, the company forecasted annual revenues between $1.17 and $1.20 billion, with adjusted EBITDA projected at $254 to $260 million. These figures highlight strong year-over-year performance and a continued focus on growth through store expansion and exclusive product lines.

While other major players like PetSmart operate under private ownership in Canada, industry-wide trends suggest strong profitability across the board. Despite a broader consumer spending pullback in Canada, 76% of pet owners surveyed planned to increase spending on food and accessories—the highest rate seen in eight consecutive quarterly studies.

Overall, the financial health of pet retail in Canada has remained resilient, with consumer prioritization of pet well-being insulating the sector from broader inflationary and economic pressures.

Image: Ren’s Pets
  1. Humanization of Pets: Pet owners treat pets as family, driving demand for lifestyle and wellness products.
  2. Premium Health & Nutrition: Demand for high-quality, Canadian-made, and functional foods continues to rise.
  3. Eco-Conscious Consumption: Products with biodegradable packaging and sustainably sourced materials are trending.
  4. Digital Expansion: Online sales, mobile app ordering, and subscription models are growing.
  5. Smart Technology: Consumers are adopting health-tracking devices, smart feeders, and AI-based pet services.
  6. Omnichannel Experience: Physical store traffic is up, especially for trusted service and local product guidance.
  7. Loyalty to Local: Canadian consumers are increasingly supporting homegrown brands and retailers.

Industry Opinions

  • Richard Maltsbarger, CEO, Pet Valu: “We’ve seen a significant shift in consumer behavior, with pet owners increasingly seeking premium, health-focused products for their pets.”
  • Bruce Winder, Retail Analyst: “The pet retail sector in Canada is experiencing robust growth, driven by the humanization of pets and the increasing willingness of consumers to spend on high-quality pet products and services.”
  • George Minakakis, CEO, Inception Retail Group: “The integration of technology in pet retail, from online shopping platforms to smart pet devices, is transforming the industry. Retailers embracing these innovations are not only enhancing customer experience but also driving sales growth.”

Industry Associations’ Perspectives

Industry associations provide a broader perspective on the fitness studio retail sector, highlighting ongoing trends and key challenges.

  • Pets Canada (Pet Industry Joint Advisory Council) has noted a sustained increase in pet ownership across Canada. The organization credits this growth to emotional wellness trends, shifting family dynamics, and the integration of pets into daily life and routines.
  • Pet Industry Distributors Association (PIDA) emphasizes the need for agility in product development and retail strategies, recommending that Canadian retailers double down on personalization, transparency, and category expansion to remain competitive.
Canadian Tire and Petco Shop-in-Shop (Image: Canadian Tire)

Reports, Studies and White Papers

  • Leger (2025): Ranked Ren’s Pets and Global Pet Foods among the top in-store experiences across Canadian retail, citing high levels of consumer satisfaction and localized service.
  • Pet Valu Financial Report (2025): Pet Valu’s 2024 performance was labeled a “dynamic year,” with robust growth in both earnings and category penetration.
  • PIJAC Canada Consumer Insights Report (2024): The report identified post-pandemic growth in pet ownership and noted increased consumer expectations around pet nutrition, service accessibility, and sustainability.
  • Euromonitor International – Pet Care in Canada (2024): The report forecasted continued growth in Canadian pet care spending through 2027, driven by premiumization, innovation, and aging pet populations.
  • CMHC Urban Pet Ownership Study (2023): Canada Mortgage and Housing Corporation identified in their Fall 2024 Rental Market Report that pet ownership as a rising factor in urban rental preferences, impacting building design and retail amenities.

Retail Insider’s Opinion

Retail Insider believes that Pet Retail in Canada is positioned for long-term growth and category expansion. While inflationary pressure and economic uncertainty may impact discretionary spend in other areas, pets remain a high-priority focus for Canadian households. Emerging opportunities in digital retail, sustainability, and health-driven innovation continue to reshape the industry’s future.

Petland Polo Park in Winnipeg (Image: Petland Canada)

The Impact on Canada

Pet retail influences a wide range of Canadian economic sectors—from agriculture and supply chain logistics to technology and health services. It’s becoming a defining category for neighborhood retail, especially in urban communities where foot traffic and community services are converging. Continued innovation and alignment with wellness, sustainability, and emotional value will ensure its growth trajectory well into the future.

  • Emotional Resilience: Pet retail spending remains one of the most emotionally anchored forms of discretionary spending in Canada. Regardless of income level, Canadians are inclined to prioritize pet care, often placing pet needs on par with family necessities.
  • Socioeconomic Inclusivity: Unlike luxury goods, pet retail crosses all income brackets. Essential categories like food, grooming, and basic health are consistent across demographics, making the industry broadly impactful.
  • Retail Differentiation: Pet retail is becoming a point of differentiation for grocery, pharmacy, and lifestyle retailers seeking to increase traffic and loyalty by appealing to emotionally engaged consumers.
  • Urban Integration: As more Canadians live in multi-family dwellings, demand is growing for urban-format pet services, micro-retail, and pet hospitality innovations, helping shape the evolution of convenience retail in cities.

The Pet Retail segment is at a pivotal moment, and its continued success will depend on how well retailers respond to evolving consumer values while delivering value through innovation, personalization, and community connection.