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Brief: Tokyo Smoke Closures, JYSK Renovation, Holt Renfrew Fall Issue Launch

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Retail Insider
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A review of the most read bulletins from Retail Insider this week, including significant updates across various sectors. Tokyo Smoke, a leading cannabis retailer, announced the closure of 29 stores as part of a restructuring plan under creditor protection. This move signals a strategic response to shifting market dynamics in the cannabis industry.

Another highlight is JYSK’s reopening of its renovated store in Coquitlam, B.C., showcasing the international retailer’s commitment to enhancing customer experience. Additionally, Holt Renfrew unveiled its Fall 2024 magazine, marking its evolution into a culture-centric publication rather than just a vendor-driven catalogue, reinforcing the retailer’s dedication to creativity and culture.

The week also featured notable news from Michael Hill Jewellers, reporting revenue growth in Canada and Australia, Costco’s membership fee hike, and Walmart Canada facing unionization efforts at its Mississauga warehouse. Other key stories include Canadian Tire’s recognition as one of the world’s most trustworthy companies, Golfworld’s expansion in Quebec, and the opening of Le Fou Fou food hall in Montreal’s Royalmount development.

Tokyo Smoke Closing 29 Stores Amid Creditor Protection Restructuring

Tokyo Smoke Yonge Street
PHOTO: RETAIL INSIDER

Canadian cannabis retailer Tokyo Smoke last week announced a restructuring plan that includes the closure of 29 stores across the country. The move comes as the company seeks creditor protection under the Companies’ Creditors Arrangement Act (CCAA), signalling a strategic shift in response to evolving market conditions.

Read more about the Tokyo Smoke closures

JYSK set to open renovated store in Coquitlam, B.C.

Photo courtesy of JYSK

JYSK, the international retailer of Scandinavian home furnishings and one of the world’s fastest growing retailers with more than 3,500 stores in 48 countries, has renovated its store in Coquitlam, B.C., at 15 King Edward Street at United Boulevard.

Read more about the JYSK opening in Coquitlam

Holt Renfrew Magazine launches Fall 2024 issue

Photo courtesy of Holt Renfrew

“No longer a vendor-driven catalogue, the magazine has evolved into a coffee table-worthy publication. The Fall 2024 issue, entitled “Collective Currents”, showcases Holt Renfrew‘s commitment to culture and creativity.

Read more about the latest Holt Renfew Magazine issue

Banff-Based Ramen Arashi Opening in Kensington Area of Calgary

Nobu Togawa and Ramen Arashi banner (CNW Group/Arashi Dining Group Ltd.)

The fifth location of the renowned Ramen Arashi is set to open its doors in the bustling Kensington area of Calgary on September 24. The brand said this latest addition will bring the authentic taste of Japanese ramen to the heart of Calgary, continuing the tradition started by founders Kentaro Seki and Yuji Yokomori in 2017.

Read more about the new Ramen Arashi location

Michael Hill Jewellers Sees Revenue Growth In Canada, Australia

New Michael Hill store design concept. Renderings provided by Michael Hill International

Jewellery retailer Michael Hill has announced a revenue increase for the past fiscal year. The company’s success is notable in its Canadian and Australian markets. The jeweller saw its overall revenue climb by 4.2 percent, reaching A$644.9 million – the Australian retailer reports in its local currency. The growth was primarily driven by strong performances in Canada and Australia.

Read more about the growth of Michael Hill Jewellers

Costco Raises Membership Fees In Canada And US, Implements Stricter Access Controls

Costco Anjou Business Centre
Costco Anjou Business Centre (Image: Costco)

Last week US-based multinational membership-only wholesale retailer Costco implemented its first membership fee increase since 2017 for Canadian and U.S. customers. This move comes alongside new measures to prevent non-members from accessing its warehouses.

Read more about Costco’s raising membership fees

Walmart Canada Faces Union Push At Mississauga Warehouse

Photo: Walmart Canada


Walmart Canada faces a unionization effort at its Mississauga warehouse. Unifor, Canada’s largest private sector union, has taken a step towards organizing workers at the facility.

Read more about the Walmart Canada Union Push

Canadian Tire Corporation ranked top retailer in Canada, top 10 globally: Newsweek 2024 list of the World’s Most Trustworthy Companies

PHOTO: CANADIAN TIRE

Canadian Tire Corporation, Limited, for the second consecutive year, has been recognized as one of the World’s Most Trustworthy Companies by Newsweek. CTC was listed in the Retail category and ranked as the most trustworthy Canadian retailer, one of just two Canadian companies to make the list of 72 global brands.

Read more about the World’s Most Trustworthy Companies

Golfworld to Launch Golf Complexes Across Quebec

Photo: GolfWorld

Golfworld, a pioneering golf entertainment company, plans to open its first Golfworld Montreal Golf Complex in the winter of 2024-2025, followed by a Laval location in the summer-fall of 2025. The state-of-the-art facilities aim to replicate the golfing experience for visitors of all skill levels.

Read more about the Golfworld Launch

Le Fou Fou food hall opens at Royalmount

Le Fou Fou Food Hall Photo credit: Charlie Deuner (CNW Group/Le Fou Fou)

Le Fou Fou, a European-style food hall, opened Thursday of last week in the heart of the new Royalmount development in Montreal. With two à la carte restaurants, 10 unique culinary concepts, and three individually themed bars, Le Fou Fou says it is a destination created to stimulate the imagination and tantalize tastebuds.

Read more about the opening of Le Fou Fou at Royalmount

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Apple Launches AirPods 4 and AirPods Pro 2

By
Lee Rivett
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AirPods 4. Photo: Apple

Apple has just revealed its newest audio offering: AirPods 4 and AirPods Pro 2. This latest iteration represents a significant leap forward in design and functionality, promising to reshape the Canadian retail landscape for personal audio devices.

AirPods 4: Redefining Comfort and Sound Quality

The AirPods 4 boast a revolutionary open-ear design, setting a new benchmark for fit and comfort. Apple’s design team utilized advanced modeling tools, including 3D photogrammetry and laser topography, to analyze thousands of ear shapes. This meticulous process has resulted in a product that promises to fit a wider range of users more comfortably than ever before.

Sound quality sees a massive improvement with AirPods 4. The earbuds feature a new acoustic architecture, low-distortion driver, and high dynamic range amplifier. Users can also enjoy Personalized Spatial Audio with dynamic head tracking, offering an immersive media experience.

Powered by the H2 chip, AirPods 4 unlock intelligent audio experiences. These include Voice Isolation for clearer calls and Siri Interactions that allow users to respond to Siri announcements with simple head movements. For gamers, the AirPods 4 deliver low wireless audio latency and excellent voice quality.

The AirPods 4 come in two variants: a standard version and one with Active Noise Cancellation (ANC). The ANC model brings noise reduction capabilities to an open-ear design for the first time, using upgraded microphones and advanced computational audio to minimize environmental noise.

AirPods 4 Being A Leap Forward from Previous Generations

The AirPods 4 showcase significant advancements over previous models like the AirPods 3:

  • Design and Comfort: The AirPods 4 feature a revolutionary open-ear design, offering a more universally comfortable fit. This contrasts with the AirPods 3’s classic design with only minor contour adjustments.
  • Noise Cancellation: Unlike earlier models, the AirPods 4 introduce Active Noise Cancellation (ANC) in an open-ear design. This feature is complemented by Transparency mode, Adaptive Audio, and Conversation Awareness.
  • Audio Technology: The AirPods 4 boast a new acoustic architecture, low-distortion driver, and high dynamic range amplifier. They also offer Personalized Spatial Audio, providing a more tailored and immersive experience compared to the basic Spatial Audio in AirPods 3.
  • Performance: Powered by the H2 chip, the AirPods 4 deliver enhanced audio processing, Voice Isolation, and new interactive Siri features. These capabilities surpass those of the H1 chip in previous models.
Apple AirPods Hearing Aid Feature. Photo: Apple.

Pioneering Hearing Health Features

Alongside the AirPods 4, Apple announced significant updates to the AirPods Pro 2, focusing on groundbreaking hearing health features. This fall, AirPods Pro 2 will introduce the world’s first end-to-end hearing health experience, a move that could significantly impact how Canadians approach hearing care.

The new features include active Hearing Protection, a scientifically validated Hearing Test, and a clinical-grade Hearing Aid feature. These advancements are not just technological marvels; they represent a significant step forward in addressing hearing health concerns for millions of Canadians.

The Hearing Protection feature actively reduces loud, intermittent noise 48,000 times per second, helping users safeguard their hearing in various environments without compromising sound quality. The Hearing Test feature allows users to check their hearing at home in minutes using their AirPods Pro 2 and a compatible iPhone or iPad.

Perhaps the most revolutionary feature is the over-the-counter Hearing Aid capability for users with mild to moderate hearing loss. This innovative feature transforms AirPods Pro 2 into a clinical-grade hearing aid, offering personalized dynamic adjustments in real-time.

Apple AirPods Wireless Charging. Photo: Apple.

Improvements Found in AirPods Pro 2

The AirPods Pro 2 represent a significant leap forward from their predecessor, the original AirPods Pro. While both models offer premium audio experiences, the Pro 2 introduces several key advancements that set it apart in the market.

At the heart of these improvements is the new H2 chip, which replaces the H1 chip found in the original AirPods Pro. This upgraded chipset enhances audio processing, noise cancellation, and enables intelligent audio experiences like Voice Isolation and Siri Interactions. The result is a more immersive and responsive audio experience for users.

One of the most notable upgrades is in the Active Noise Cancellation (ANC) capability. Thanks to the H2 chip and improved microphones, the AirPods Pro 2 offer more effective noise reduction compared to the original model. This enhancement is particularly beneficial for users in noisy environments, whether they’re commuting or working in bustling offices.

Battery life sees a significant boost in the Pro 2 model. Users can now enjoy up to 6 hours of listening time on a single charge with ANC enabled, compared to 4.5 hours in the original Pro. The charging case also provides more power, offering up to 30 hours of total listening time, a 6-hour increase from the original Pro’s case.

The AirPods Pro 2 also feature design enhancements, including a slightly refined shape for improved in-ear fit and better sweat and water resistance. While both models boast an IPX4 rating, the Pro 2’s refinements may offer a more secure and comfortable fit for a wider range of users.

In conclusion, Apple’s introduction of AirPods 4 and the updated AirPods Pro 2 represents more than just a product update. It’s a significant step towards making premium audio experiences and hearing health more accessible and integrated into everyday life. For Canadian retailers and consumers alike, this development signals a new era in personal audio technology – one that prioritizes comfort, sound quality, and health alongside performance and convenience.

Thinner, Smarter, More Powerful Apple Watch Series 10

By
Lee Rivett
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Apple Watch Series 10. Photo: Apple

The latest watch from Apple introduces groundbreaking health features, including sleep apnea notifications. The Apple Watch Series 10 potentially provides a life-saving function using the watch’s accelerometer to detect breathing disturbances during sleep, a common indicator of sleep apnea. The feature analyzes data over time, notifying users if consistent signs of sleep apnea are detected.

Slimmer Design, Bigger Impact on Apple Watch Series 10

Apple has managed to make the Series 10 nearly 10% thinner than its predecessors without compromising battery life. The new design integrates the antenna into the watch’s housing, creating a sleeker profile. Available in both aluminum and titanium, the Series 10 introduces a striking jet black finish and polished titanium options.

“The refined design of the Apple Watch Series 10 reflects our commitment to innovation and user comfort,” says Sarah Thompson, Apple’s VP of Product Marketing for Canada. “We’ve pushed the boundaries of what’s possible in a wearable device.”

Apple Watch Series 10. Photo: Apple

Enhanced Features for Canadian Outdoor Enthusiasts

Catering to Canada’s diverse landscapes, the Apple Watch Series 10 includes new sensors for water depth and temperature. These features are particularly useful for activities like snorkeling in British Columbia’s coastal waters or swimming in Ontario’s numerous lakes.

The new Tides app provides valuable information for coastal activities, offering seven-day forecasts for tides, sunrise, and sunset times. This feature is especially relevant for residents and visitors to coastal areas like Vancouver and Halifax.

Apple Watch Series 10. Photo: Apple

Apple Watch Series 10 vs. Other Models

The Apple Watch Series 10 stands out among Apple’s current lineup, offering Canadians the most advanced features and performance. Its upgraded Always-On Retina display boasts thinner bezels and increased brightness, ideal for outdoor use in Canada’s varied climate conditions.

Powered by the new S10 chip, the Series 10 offers faster processing and more efficient power management. This translates to extended battery life, a crucial factor for users in remote Canadian locations or during outdoor adventures.

The Apple Watch Series 9, while still impressive, lacks the Series 10’s exclusive software functionalities and advanced health sensors. For Canadians seeking a balance of features and affordability, the Series 9 remains a solid choice.

The Apple Watch Ultra 2, designed for extreme conditions, caters to Canada’s adventure enthusiasts. Its rugged design and extended battery life make it suitable for activities like backcountry skiing in the Rockies or long-distance hiking in Algonquin Provincial Park.

For budget-conscious Canadians, the Apple Watch SE offers essential smart features at a lower price point. While it lacks advanced health sensors, it provides reliable performance for everyday use in urban centers like Toronto or Montreal.

Final Words on Apple Watch Series 10

As wearable technology continues to evolve, the Apple Watch Series 10 sets a new standard in the Canadian market. Its combination of advanced health features, sleek design, and outdoor-focused capabilities makes it a compelling choice for tech-savvy Canadians looking to enhance their digital lifestyle.

The Apple Watch Series 10 will be available in Canadian Apple Stores and authorized retailers starting September 20, with prices beginning at $549 CAD.

iPhone 16 is Apple’s New Era of Intelligent Smartphones

By
Lee Rivett
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iPhone 16 LineUp. Photo: Apple.

The Apple iPhone 16 and iPhone 16 Plus mark a significant milestone in smartphone technology. Built on Apple’s new A18 chip, these devices introduce Apple Intelligence, a system designed to deliver personalized and relevant assistance while maintaining user privacy. Not to be confused with the new iPhone Pro lineup which can be read about here.

Key features of the iPhone 16 lineup include:

  1. Camera Control: This new feature allows users to quickly capture memories and access visual intelligence for object and place recognition.
  2. Advanced camera system: A 48MP Fusion camera with a 2x Telephoto option provides versatility in photography.
  3. Apple Intelligence integration: The system offers writing tools, audio transcription, and summarization capabilities across various apps.
  4. Improved Siri: A redesigned interface with enhanced language understanding and contextual awareness.

iPhone 16 Enhances User Experience with AI

The iPhone 16 series leverages AI to improve various aspects of the user experience:

  1. Writing assistance: System-wide tools for rewriting, proofreading, and summarizing text.
  2. Prioritized communications: Summarized notifications and priority messages in Mail.
  3. Visual intelligence: Quick access to information about objects and places through Camera Control.
  4. Personalized Siri: Improved natural language processing and context retention for more efficient interactions.

Performance and Design Upgrades in iPhone 16

Apple has not only focused on AI integration but also on overall performance and design improvements:

  1. A18 chip: Offers significant boosts in CPU and GPU performance, enabling AAA gaming experiences.
  2. Battery life: Internal redesign and power management optimizations result in extended battery life.
  3. Durability: Enhanced Ceramic Shield and water resistance for improved longevity.
  4. Action button: Customizable quick access to various functions and apps.

The iPhone 16 and iPhone 16 Plus will be available in five colours: black, white, pink, teal, and ultramarine. Pre-orders begin on September 13, with availability starting September 20.

As Apple continues to push the boundaries of smartphone technology, the iPhone 16 series represents a significant step towards more intelligent and capable devices. Retailers and consumers alike should take note of these advancements, as they are likely to shape the future of mobile technology and user expectations in the coming years.

iPhone 16 vs. iPhone 16 Plus: Choosing the Right Size

While the iPhone 16 and iPhone 16 Plus share many features, the main difference lies in their size and display. The iPhone 16 boasts a 6.1-inch display, making it more compact and easier to use with one hand. In contrast, the iPhone 16 Plus features a larger 6.7-inch display, offering a more immersive viewing experience for content consumption and productivity tasks.

The larger size of the iPhone 16 Plus also allows for a bigger battery, potentially providing longer battery life compared to its smaller counterpart. However, this comes at the cost of increased weight and less pocket-friendly dimensions. Both models offer the same powerful A18 chip, camera capabilities, and Apple Intelligence features, making the choice primarily a matter of personal preference regarding screen size and handling comfort.

Non-Pro Lineup (iPhone 16 and 16 Plus) vs. Pro iPhone Lineup (iPhone 16 Pro and Pro Max): Key Differences

While the entire iPhone 16 lineup shares core features like Apple Intelligence and Camera Control, the Pro models offer several enhancements for power users and photography enthusiasts:

  1. Display Technology: The Pro models feature larger displays (6.3-inch for Pro and 6.9-inch for Pro Max) with ProMotion technology, offering adaptive refresh rates up to 120Hz for smoother scrolling and responsiveness.
  2. Build Material: iPhone 16 Pro and Pro Max boast a titanium design, which is stronger and lighter than the aluminum used in the standard models. This premium material contributes to improved durability and a more luxurious feel.
  3. Camera System: While all models feature a 48MP main camera, the Pro lineup includes additional enhancements:
    • A new 48MP Ultra Wide camera for higher-resolution wide-angle and macro photography
    • A 5x Telephoto camera on both Pro models (compared to the 2x Telephoto on standard models)
    • 4K120 fps video recording in Dolby Vision
    • Studio-quality microphones for enhanced audio recording
  4. Processor: The Pro models are powered by the A18 Pro chip, which offers even greater performance capabilities compared to the A18 in the standard models. This includes improved graphics performance and enhanced machine learning capabilities.
  5. Storage Options: The Pro models offer higher storage capacities, with options up to 1TB, compared to the maximum 512GB available on the standard models.

These differences position the Pro models as more advanced options for users who demand cutting-edge technology, particularly in photography and videography. However, the standard iPhone 16 and 16 Plus models still offer significant improvements over previous generations and provide excellent performance for most users.

iPhone 16 LineUp. Photo: Apple.

Final Words on iPhone 16 Lineup

The iPhone 16 and iPhone 16 Plus will be available in five colours: black, white, pink, teal, and ultramarine. The Pro models come in four titanium finishes: black, natural, white, and desert. Pre-orders for all models begin on September 13, with availability starting September 20.

As Apple continues to push the boundaries of smartphone technology, the iPhone 16 series represents a significant step towards more intelligent and capable devices. Retailers and consumers alike should take note of these advancements, as they are likely to shape the future of mobile technology and user expectations in the coming years.

Apple Unveils iPhone 16 Pro: A Leap in Smartphone Innovation

By
Lee Rivett
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Apple iPhone 16 Pro Lineup. Photo: Apple.

Apple, the tech giant known for its groundbreaking products, has introduced the iPhone 16 Pro and iPhone 16 Pro Max, marking a significant advancement in smartphone technology. Not to be confused with the non-Pro iPhone lineup which can be read about here.

The new Pro lineup boasts larger displays, innovative camera features, and enhanced AI capabilities, all powered by the cutting-edge A18 Pro chip. These devices are set to redefine the smartphone experience for Canadian consumers and tech enthusiasts alike.

iPhone 16 Pro: A New Era of Apple Intelligence

At the heart of the iPhone 16 Pro lies Apple Intelligence, a sophisticated AI system that promises to revolutionize user interaction. This technology leverages powerful Apple-built generative models to understand personal context and deliver relevant assistance while maintaining user privacy.

Apple Intelligence introduces a range of features designed to enhance productivity and creativity. Writing Tools allow users to adjust the tone and style of their text, from adding humor to creating a more professional tone. The system can even summarize lengthy documents for quick comprehension. A standout feature is Genmoji, which enables users to create custom emojis by simply describing them or selecting a photo. Personal Context takes AI assistance to a new level by tailoring responses based on individual user preferences and behaviors. These features work seamlessly across various apps, offering a cohesive and intelligent user experience.

One of the standout features is Camera Control, which offers an intuitive way to engage with the advanced camera system. Users can now effortlessly capture stunning photos and videos with just a tap or slide of their finger.

Camera Control ChatGPT. Photo: Apple.

iPhone 16 Pro vs. iPhone 16 Pro Max: Sizing Up the Differences

While both the iPhone 16 Pro and iPhone 16 Pro Max share many features, there are notable differences that cater to different user preferences. The most obvious distinction is in display size. The iPhone 16 Pro boasts a 6.3-inch screen, while the Pro Max offers a larger 6.9-inch display, making it ideal for users who prioritize a more immersive viewing experience for media consumption or productivity tasks.

Battery life is another area where the models diverge. The iPhone 16 Pro Max, with its larger form factor, houses a bigger battery, offering what Apple claims is the best battery life ever in an iPhone. This makes the Pro Max an attractive option for power users or those who spend long periods away from charging points. Both models feature the same powerful A18 Pro chip, but the Pro Max’s larger thermal design may allow for slightly better sustained performance during intensive tasks. Despite these differences, both models maintain feature parity in terms of camera capabilities, including the new 5x Telephoto lens, ensuring that users don’t have to compromise on photography features regardless of their size preference.

iPhone 16 Pro Camera: Pushing Boundaries in Mobile Photography

The iPhone 16 Pro introduces a new 48MP Fusion camera with a faster quad-pixel sensor. This upgrade enables 4K120 fps video recording in Dolby Vision, setting a new standard for smartphone videography.

Both Pro models now feature a 5x Telephoto camera, allowing users to capture distant subjects with remarkable clarity. The addition of a 48MP Ultra Wide camera further expands creative possibilities, especially for macro photography enthusiasts.

Audio recording has also seen significant improvements. The new models boast four studio-quality mics that capture true-to-life sound. Users can now record video in Spatial Audio, creating an immersive listening experience when paired with compatible devices.

The A18 Pro chip powers these advanced features, delivering unprecedented efficiency and performance. This new chip architecture enables faster neural processing, improved graphics rendering, and enhanced power management.

Apple has also prioritized environmental considerations in the iPhone 16 Pro’s design. The device incorporates recycled materials, including 100% recycled aluminum in its internal frame and over 95% recycled lithium in its battery.

For Canadian retailers, the iPhone 16 Pro represents a significant opportunity. With its advanced features and growing consumer interest in AI-powered devices, this new lineup is poised to drive foot traffic and sales in electronics stores across the country.

The iPhone 16 Pro and iPhone 16 Pro Max will be available for pre-order in Canada starting September 13, with availability beginning September 20. Prices start at $1,449 CAD for the iPhone 16 Pro and $1,749 CAD for the iPhone 16 Pro Max.

As the holiday shopping season approaches, Canadian retailers should prepare for increased demand. Training staff on the new features and setting up interactive displays could help capitalize on consumer interest in these cutting-edge devices.

iPhone 16 Pro Lineup vs. Non-Pro iPhone 16 Lineup

While the entire iPhone 16 lineup shares some common features, such as Apple Intelligence and Camera Control, the Pro models offer several distinguishing features that set them apart from their standard counterparts. The iPhone 16 Pro and Pro Max boast more advanced camera systems, featuring a 48MP Fusion camera with a faster quad-pixel sensor, enabling 4K120 fps video recording in Dolby Vision. In contrast, the standard iPhone 16 and 16 Plus offer a 48MP Fusion camera with a 2x Telephoto option, providing two cameras in one but not matching the Pro models’ high-end video capabilities.

The Pro models also feature a more robust build, with a titanium frame that’s both stronger and lighter than the aluminum used in the standard models. This premium construction contributes to the Pro models’ enhanced durability and premium feel. Additionally, the Pro lineup offers larger display sizes (6.3 inches for the Pro and 6.9 inches for the Pro Max) compared to the standard models (6.1 inches for iPhone 16 and 6.7 inches for iPhone 16 Plus).

Perhaps the most significant difference lies in the chipset. While all iPhone 16 models feature Apple’s latest A18 chip, the Pro models are equipped with the more powerful A18 Pro variant. This advanced chip enables faster neural processing and improved graphics rendering, particularly beneficial for demanding tasks like AAA gaming and complex AI operations. The standard models, while still highly capable, may not match the Pro lineup’s peak performance in these intensive applications. These distinctions allow Apple to cater to a wide range of users, from those seeking a powerful yet accessible device to professionals and enthusiasts demanding cutting-edge technology.

Last Words on iPhone 16 Pro Lineup

The launch of the iPhone 16 Pro lineup signals a new chapter in smartphone technology. Its blend of advanced AI, improved cameras, and enhanced performance sets a new benchmark in the industry. For Canadian consumers and retailers alike, this release promises to reshape the mobile landscape in the coming months.

Eataly Brings Italian Street Food to Toronto Locations

By
Retail Insider
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Eataly CF Sherway Gardens (Image: Eataly)

Eataly is set to launch its fourth “Icons of Eataly” series this fall. The campaign, running from September 20 to October 6, will celebrate street food culture across its North American locations, including three Eataly locations now open in Toronto. 

The series, which began in 2023, aims to honour Italian living through special events and limited-time menus. This year’s focus on street food highlights a crucial aspect of global food cultures, with particular emphasis on Italy’s rich “cibo da strada” tradition.

Eataly’s Canadian stores will lead the charge in this culinary celebration. The company plans to introduce over 20 new menu items at its quick service counters and restaurants, marking one of the brand’s most significant menu updates to date.

Cuoppo Fritto Misto. Photo: Eataly

Visitors can expect to sample lesser-known dishes like Cuzzetiello Napoletano, a Neapolitan specialty made by filling a hollowed-out bread roll with savoury ingredients. Italian street food favourites such as arancini, zeppole, and bombolone will also feature prominently.

The menu expansion goes beyond Italian borders, showcasing iconic street food makers from local communities. From Toronto to New York, customers can participate in exclusive workshops at La Scuola, Eataly’s cooking school, or enjoy global flavors at one-day “block party” events in stores.

New menu highlights include Arancino di Nduja, featuring crispy Scotti rice with spicy salame and Grana Padano DOP cheese, and Pizza Fritta, available in classic, mortadella, and Neapolitan varieties. Sweet offerings like Bombolone con Gelato, a fried pastry filled with gelato, round out the street food experience.

In 2023, Investindustrial, a leading European investment company, acquired a majority 52% stake in Eataly. The partnership supports the brand’s ambitious expansion plans, with new openings scheduled in major cities worldwide.

That includes a fourth Toronto location for Eataly that will open at CF Toronto Eaton Centre next year. It will join locations on Bloor Street in downtown Toronto as well as at CF Sherway Gardens and the CF Shops at Don Mills. 

Bo’s Coffee Eyes Canadian Market in Global Expansion

By
Retail Insider
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Photo: Bo's Coffee

Bo’s Coffee, a Cebu-based coffee chain known for sourcing beans from local Philippine farms, is brewing up ambitious expansion plans. The company aims to significantly increase its global presence, with Canada emerging as a target for future growth.

Steve Benitez, CEO of Bo’s Coffee, recently unveiled the company’s expansion strategy at the Franchise Asia Philippines 2024 International Conference. The plan includes opening 15 new outlets in the Philippines over the next four months, followed by an additional 50 locations in 2025.

Currently, Bo’s Coffee operates 145 stores across the Philippines, Qatar, and the United Arab Emirates (UAE). Benitez announced plans to reach 200 sites by next year, with 70% of the planned store footprint to be franchised.

The coffee chain’s international journey began in April 2018 with its first overseas store in Doha, Qatar. In partnership with franchisee Al Majed Group, Bo’s Coffee now runs 14 outlets in the city. The brand expanded to the UAE in November 2022, collaborating with Al Mulla Business Group to open two stores in Dubai.

“We will have 16 stores by the end of this year in Doha and four in Dubai,” Benitez stated, highlighting the company’s rapid growth in the Middle East.

Looking ahead, Bo’s Coffee is actively seeking a franchise partner to enter a third international market. Canada has been identified as a key market of interest for the brand’s North American debut. While Benitez did not specify a launch date for Canada, he projected a rollout of 10-12 stores over a 10-year period.

The expansion into Canada would mark a milestone for Bo’s Coffee, introducing its unique blend of Philippine coffee culture to the diverse Canadian market. The move aligns with the growing trend of international coffee chains establishing a presence in Canada’s competitive retail landscape. A local franchisee has yet to be found, according to the company.

Specsavers partners with astronaut Chris Hadfield in Canadian marketing campaign 

By
Retail Insider
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Chris Hadfield. Photo: Canadian Space Agency

Global eyecare and eyewear provider Specsavers has partnered with Col. Chris Hadfield, the renowned Canadian astronaut, for a new awareness ad campaign. The goal is to shift perspectives on eye health importance among Canadians who have been neglecting their regular check-ups.

A recent study commissioned by Specsavers has uncovered a concerning trend: nearly half of Canadians are overdue for an eye exam.

“I know first-hand how important vision is after experiencing temporary blindness during a spacewalk,” Hadfield said in a statement. He emphasized the crucial role of early detection in eye health, drawing parallels to space safety protocols.

Specsavers Canada at The Pen Centre (Image: Specsavers Canada)

Specsavers is equipping its locations with advanced Optical Coherence Tomography (OCT) technology. This 3D scanning tool is included in every standard eye exam at no extra cost, aiding in the early detection of sight-threatening conditions.

The Leger study revealed some alarming statistics about Canadians’ attitudes towards eye health:

  • 42% cite cost as a deterrent for eye exams or corrective lenses
  • 71% believe vision loss is a normal part of aging
  • 53% are unaware or disagree that most vision loss is preventable
  • 77% of 18-34 year-olds have missed or not booked an eye exam

The findings are particularly concerning given that 75% of all vision loss is preventable and treatable, according to the Canadian Council of the Blind.

As eye health risks increase with age, Canadians 65 and older are advised to have annual eye exams, while those under 65 should have check-ups every two years.

Specsavers, an optometrist-owned and-led business, entered the Canadian market in 2021. The company has grown rapidly now with over 130 locations across B.C., Alberta, Ontario, and Manitoba. Specsavers was recently recognized in Canada’s Best Workplaces™ List for 2024 by Great Place To Work®.

Founded in the UK 40 years ago, Specsavers now operates more than 2,600 healthcare businesses globally, serving over 42 million patients and customers. The company’s mission is to transform eyecare in Canada by offering exceptional service, advanced clinical equipment, and affordable, quality eyewear.

Beyond Wokeness: Molson Coors and John Deere’s EDI Reboot In Food [Op-Ed]

By
Sylvain Charlebois
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In a recent development that may signal a notable shift in corporate governance within the agri-food sector, both Molson Coors and John Deere have announced the termination of their existing equity, diversity and inclusion (EDI) programs this summer. In place of these initiatives, they have opted for what they describe as a “more comprehensive approach.” This move reflects a broader discourse unfolding in boardrooms globally, where the long-term viability of ‘wokeness’ as a business strategy is increasingly debated.

Historically, EDI efforts have been championed as essential not only for cultivating an inclusive workplace but also for boosting company performance. The logic has been straightforward: diverse teams are often more innovative and more adept at addressing the needs of a varied customer base. Indeed, the value of a diverse workforce and management team is particularly recognized in the food sector, traditionally dominated by white males. However, the recent strategic pivot by American companies Molson Coors and John Deere—suggests a shift towards an inclusivity model that diverges from the conventional EDI framework.

The term “woke,” often used pejoratively, has come to encapsulate and critique activism predominantly aimed at defending the rights of minority and marginalized groups, drawing on concepts from academic fields like critical race theory to advocate for social justice. Although necessary, the frequent usage of the term has diluted its impact.

Molson Coors’ adoption of a “more comprehensive approach” implies a strategy that integrates inclusivity into the broader fabric of business practices rather than maintaining it as a parallel initiative. This could represent a more intrinsic and holistic method of embedding inclusivity throughout the company’s operations, arguably more effective than standalone initiatives.

This strategic shift prompts a crucial question: Does an overt focus on ‘wokeness’ undermine financial sustainability, particularly when corporate revenues are under pressure? The implication here is that there may be a diminishing return on investment from EDI programs that are poorly integrated into the core operations of the company or fail to engage all stakeholders. It appears both companies have recognized this misalignment and are transitioning towards a model that seeks to uphold inclusivity while potentially enhancing financial health and shareholder value.

The accounting of EDI benefits may be flawed, preventing companies from fully recognizing its contributions. While public sectors and educational institutions can persist with EDI initiatives without risking insolvency, private corporations face existential financial pressures.

Critics may view this change as a regression in addressing systemic inequities within these corporations. A significant concern remains that without dedicated EDI initiatives, issues of underrepresentation, bias, exclusion and racism could re-emerge or intensify. Thus, the challenge for Molson Coors and John Deere is to demonstrate that their revamped strategies are not merely superficial changes but genuine attempts to integrate inclusivity into their corporate ethos—a process that will take decades.

Both companies now must demonstrate that their revised approach is not just a cost-saving measure but a sustainable strategy that can enhance corporate culture, improve employee morale, and meet the needs of a diverse global market. They need to prove that inclusivity can be synonymous with profitability, not merely an adjunct or a regulatory compliance issue but a core business tenet.

Other corporations observing these changes will be eager to determine whether this strategic refinement leads to increased competitiveness and market leadership. This could establish a new benchmark for how businesses incorporate social values into their operational models, shifting from a narrow focus on ‘wokeness’ to a broader, possibly more enduring understanding of inclusivity and equity in the corporate landscape.

What’s up with all these food halls in Canada?

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Retail Insider
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People eating at Cathcart Food Hall. Photo courtesy of CBRE

It’s lunchtime on a Thursday and Montreal’s Le Cathcart food hall is bustling. As the smell of fresh pizza fills the air, a man chows down on an enormous Italian sandwich in the sun-filled Biergarten while a woman perched on three-inch stilettos chats with a co-worker over poke bowls. Later in the day Le Cathcart will transform into a trendy bar and fill up with young professionals mingling, drinking elaborate cocktails and dancing to local DJs.

Le Cathcart is one of Montreal’s hottest food halls, a cafeteria-style market concept that has gained momentum across Canadian cities over the last few years. Unlike food courts, which typically comprise an assortment of fast-food operators, food halls are curated with local, artisanal restaurateurs and often serve alcohol. They are a popular spot for social events and gatherings due to the large array of food they offer and the community feeling they foster.

“The food hall trend is well beyond taking off, it’s spreading rapidly, but what’s interesting is that the concepts keep getting better,” says CBRE Montreal’s Christopher Rundle. “Landlords are finding creative ways to fill big spaces on the ground floors and basements of their buildings and making their assets more appealing in the process.”

FAST FOOD AND CASUAL SECTION OF LE CATHCART. RENDERING: SID LEE ARCHITECTURE/SUPPLIED

Canada’s Booming Food Hall Scene

Le Cathcart is one of several food halls that have opened in Montreal in recent years. It was preceded in 2019 by Le Central, a gastronomic hub in Montreal’s Quartier des Spectacles and Time Out Market, a trendy Lisbon-based concept that opened in Montreal’s Eaton Centre. Royalmount’s Le Fou Fou is on track to become Montreal’s next food hall sensation when it opens later this summer, with 12 eateries, four bars and 900-plus seats.

“Food halls have great atmosphere and hip offerings that attract big crowds,” says Rundle. “That’s why so many office and mall landlords are opting for them these days.”

Montreal isn’t alone in seeing the growth of the food hall trend. North Vancouver boasts The Quay Market and Food Hall at Lonsdale Quay Market, a waterfront carnival-style marketplace that opened for Expo ‘86. The market has recently been revitalized with new seating and food offerings and a bar featuring local brews on tap. 

Calgary has First Street Market, a fully licensed food hall designed by Calgarians for Calgarians that serves local beers and cocktails, and District at Beltline, part of a mixed-use complex in one of the city’s up-and-coming neighbourhoods.

Le Fou Fou – Rendering: LemayMichaud via lefoufou.com

Toronto saw PATH-adjacent Chefs Hall open in 2018 and TABLE Fare and Social open on the fourth floor of CIBC Square, a downtown office tower, in 2023. These were followed by the launch of three food halls in 2024 alone: CF Toronto Eaton Centre’s Queen’s Cross Food Hall opened in April followed by The Well’s approximately 50-vendor Wellington Market in May and Waterworks Food Hall in July.

Ottawa also has a food hall, Queen St. Fare, featuring one of the city’s top mixologists and six local food vendors, including a Mexican street food stall by Top Chef Canada winner René Rodriguez.

“Food halls are not the food courts you grew up with,” says CBRE Urban Retail Team’s Alex Edmison, whose team brokered the retail deals at The Well. “They pull people in with authentic local food vendors, cool designs and atmospheres that make you want to be there.”

Queen’s Cross Food Hall – Photo: Oliver & Bonacini

Ingredients for Success

Food halls may be on the rise but Edmison says they require certain circumstances to succeed. “They can work to differentiate large-scale developments such as malls, office complexes and mixed-use properties,” says Edmison. “They can help sell the vision for a property and draw people to less centralized locations by providing an experience they can’t get anywhere else.”

For landlords, transacting with independent food retailers can be more labour-intensive than doing business with international fast-food brands that have extensive real estate experience and know how to build spaces efficiently. “Food halls are just not scalable like traditional food courts,” says Edmison. “But under the right circumstances, they can add a lot of value to a development or property. We can help clients determine whether a food hall is feasible for their project.”

Food halls can require larger up-front investments on behalf of the landlord, who may have to contribute more resources towards the original build-out. Alternatively, they can head lease the space to groups such as Time Out, which manage the process of sourcing the tenants and getting them open for business. Under either scenario, food halls can be attractive for smaller restaurant operators who have less experience building out spaces and may not want to compete with large franchises that can offer quicker and cheaper food options.

Le Central – Photo: André Rainville (@villedepluie) via lecentral.ca

“It’s pretty much plug-and-play and involves minimal start-up costs,” Rundle says. “Food halls enable restaurant operators to focus on what they do best and provide the public and nearby tenants with a cool food venue.  

“Whether or not food halls will bring about a dining revolution is yet to be seen.”

Preliminary success is encouraging retail and office landlords to double down on this concept to help revitalize properties and increase utilization post-pandemic. Whether the trend has legs is unclear, but in the meantime, eat and drink up, Canada!

(This content comes from CBRE’s Advantage Insights blog, your one-stop source for news and views from across the Canadian commercial real estate landscape.)

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