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Calgary Co-op Owned ‘Community Natural Foods’ Expanding to Edmonton’s Old Strathcona with 1st Store [Interview]

Image: Community Natural Foods

Community Natural Foods, owned by Calgary Co-op, will be opening its first store outside of Calgary this June in Edmonton’s Old Strathcona neighbourhood.

The health food store has three locations in Calgary. 

“This is a tremendous opportunity to introduce this long-established and well-respected health food store to the Edmonton market, one that is currently underserved in the health food retail space,” said Ken Keelor, CEO of Calgary Co-op and President Community Natural Foods.

Ken Keelor

“We believe that wellness should be available for all, and we strive for this through the sharing of knowledge, offering choices in products we carry, and supporting local producers and partners invested in the wellness of our community members. We’re looking forward to assisting the people of Edmonton with their wellness journey.

“We’ve had our eye on Edmonton for a while. It’s sort of underserved market when it comes to health food. So we’ve always had an eye to Edmonton when it comes to the Community Natural Foods banner.”

Calgary Co-op acquired Community Natural Foods in November 2019.

Image: Community Natural Foods
Community Natural Foods (Image: Field Agent)

The Edmonton store will open in more than 10,000 square feet and will create about 40 jobs.

“It’s a really nice location. So firstly, it used to be a health food store with a different brand name. That health food store closed down and left the space vacant. Customers in that neighbourhood were potentially used to going to this physical location,” said Keelor. “We liked it because of that.

“It’s a nice size store at 10,000 square feet. It’s got good facilities when it comes to parking and the orientation of the building, entrance and exit and loading docks. Some of the physical features are attractive but the most attractive one is it used to be a natural food store and people were used to going there.”

Keelor said there is more opportunity for expansion of the Community Natural Foods brand in Edmonton. 

“I’ve always been someone who is very focused. I don’t have a grandiose plan to put in a whole bunch of stores. I like to start with one and make it really exciting and make it a destination for Edmontonians. I’m hoping people from all around Edmonton will be driving to this store because it’s going to be really, really nice,” he said.

“Many Edmontonians know Community Natural Foods from Calgary. It’s a solid brand . . . It’s been around a while. Never say never. There may be opportunities for other locations in Edmonton.”

Image: Community Natural Foods

According to the company’s website, Community Natural Foods was founded in 1977 by the Wilkes brothers. 

Calgary Co-op, owned by members, is one of the largest retail co-operatives in North America with locations in Calgary, Airdrie, Cochrane, High River, Okotoks, and Strathmore. It includes 22 food stores & pharmacies, 37 gas stations, 4 Home Health Care centres, 29 WSB stores (including World of Whisky and a World of Wine store) and 10 cannabis locations. Besides Community Natural Foods, Calgary Co-op operates and is the owner of Beacon Pharmacies, The Organic Box and Willow Park Wines & Spirits. 

It has 400,000 members, 3,850 employees, assets of $700 million, more than 100 stores and annual sales of $1.3 billion.

Keelor said the Community Natural Foods store could also expand to markets just outside the City of Calgary.

“We see Community Natural Foods as a banner that has opportunity to grow and expand geographically,” he said. “There’s areas around Calgary as well that continue to be an opportunity for us. I will just say that you can expect Community Natural Foods to continue to expand. What we’ve done in the last three years since we bought it, beyond weathering the COVID storm, we completely re-did the decor and presentation of our downtown Community Natural Foods store. That’s the first one we touched.

“We did a new design. We worked with a third-party to actually build a new design and execute it in that store. We inherited the size and shape of that store but we were still able to move things around to kind of line up with our new design . . . It’s completely transformed versus the previous look without losing the essence of who Community Natural Foods is.

“So that design we’ll continue to use. We’ll be able to use it in Edmonton. We’ll be able to use it in the other two stores here in Calgary and in other areas we might choose to open these Community Natural Foods stores.”

Recently Calgary Co-op announced its plans to expand in the Town of Cochrane just west of Calgary. The grocery chain purchased six acres of land in the commercial shopping centre of the new, centrally-located mixed-use community of Greystone. The development plan, which is subject to approval, includes a 35,000-square-foot Calgary Co-op Food store including a Pharmacy, a Wine Spirits Beer, Cannabis and Convenience store as well as a six-pump Gas Station with a double touchless car wash, and an additional 30,000 square feet of commercial retail space. 

Construction is set to begin in the Fall with an anticipated opening date of Spring 2025. 

Jewellery Designer Alan Anderson Opens Unique Atelier Retail Space in Historic Toronto Mansion [Interview/Photos]

Alan Anderson Jewels (Image: George Pimetel)

Toronto-based jewellery brand Jewels by Alan Anderson has opened a new retail space, will be launching new collections soon, and in September Anderson will be celebrating 25 years as a jeweller.

Anderson founded the jewellery business in 1997 and he is now known worldwide as Canada’s couture costume jeweller where everything is handcrafted. Since outgrowing its previous Toronto location, Anderson was delighted and grateful to be able to move into the new ‘atelier’ space located at 449 Jarvis Street and it was exactly what he was looking for.  

“We are so lucky as we are on the second floor and it is 2,000 square feet and thrilled to say we are finally here. The Atelier started many years ago in a little historic Victorian building and we had outgrown it and now we are in the Edward Blake House, it is a big gothic Victorian house and it is one of the last remaining in Toronto,” says Anderson. 

Alan Anderson Jewels (Image: Alan Anderson)
Alan Anderson Jewels (Image: Alan Anderson)

The Edward Blake House was built in the gothic revival style and was named after the original owner who was the second premier of Ontario and remained in the family until 1917. The house was built back in 1891 and is one of the last remaining heritage buildings in Toronto.

“I love that for the branding because I go back to a different era with my products I am making, I am influenced by European royalty and 1930s, 1940s, and Hollywood – there is a glamorous feeling to what I do and when I got the opportunity to take this space, we moved into it and we are so lucky.” 

The 2,000 square feet space comes with all original period details, a working fireplace, moldings, and a beautiful sweeping staircase. Costumes can find a variety of jewellery such as necklaces, rings, earrings, bracelets, broaches, cufflinks, pendants, and jewellery boxes. 

The new location is accessible as there is parking and customers who want to experience Anderson’s are welcome to book an appointment, come in on open house days which Anderson says will hopefully be every Wednesday, or if someone is around the conor and wants to pop in, Anderson says they can give a quick call to see if they are available or not. People can also find Anderson’s jewellery in boutiques across North America and the brand ships worldwide. 

Supporting Other Local Designers 

Alan Anderson Jewels (Image: George Pimetel)
Alan Anderson Jewels (Image: Alan Anderson)

The space is three times larger than what Anderson is used to working with and he will be using the space for not only creating his work and showcasing his pieces, but will also be used to host events to support other local designers in Toronto as Anderson said he has seen a void in the Canadian retail market for Canadian design. 

“We have big box stores, but there is not really a large retailer that focuses on local Toronto brands and there are so many amazing brands: there is menswear, womenswear, accessories, and more. I think customers are looking for something different where there is a story attached, they know the person designing it, and they know where it is made – it is not fast fashion, it is cut and sewn in the city and I think that is really important to the story of what we are doing with the new Atelier and showroom.”  

Anderson says he is mapping out the year for events and is working with designers that share common aesthetics. Over the years, Anderson said he has developed friendships and networks with around twenty-five other Toronto and Canadian brands and plans to have events also showcasing their work. For example, maybe it is an event that shows women’s fashion, handbags, or suits along with Anderson’s jewellery. 

So far, Anderson is booking an event for the space every month as he already had one this month, and has one planned for May and June. In between these two events, Anderson is also doing shows in Vancouver, Boston, and Saskatoon, “but will be trying to schedule at least one or two events a month in the space with other designers” as supporting other local designers is important. 

“It doesn’t matter what city you live in, there is always amazing talent and instead of supporting fast fashion and bix box fashion that doesn’t benefit anybody, I always love the expression of when you shop from a small retail designer, you are literally shopping from the person who had the vision to create it. And it is really exciting that we now have the space to showcase other local designers as we all share a common thread of supporting each other and it is exciting.” 

What is Next?

Alan Anderson Jewels Opening Party on March 21st, 2023 (Image: George Pimetel)

In April, Anderson will be dropping the new Spring/Summer collection and later will be launching a new handbag line in collaboration with Anavi Designs. The new handbags will be handcrafted in Toronto with a jewel detail and will be available in September. 

Anderson said he will also be celebrating his 25th anniversary as a jewellery designer and is planning a celebration for his success. 

“It is amazing to think I have been doing this for 25 years and for spending my life doing something I love, and to say I followed my passion and dream for 25 years is really an amazing thing for me. 17 years ago I quit my full time job to do this, and now I am in this amazing space and I am full of gratitude and this is my immortality. I am 56 years old, and in 50, 60, or a 100 years from now, my jewellery will still be around so it is amazing it will live past me and it blows me away.” 

Related Retail Insider Articles

Canadian Retail News From Around The Web For March 29th, 2023

Canadian Retail News From Around The Web

News at a Glance

Retail Insider is streamlining its Canadian retail news from around the web to include a handful of top news stories that can be viewed quickly during the day. Here are the top stories from the past 24 hours.

Lululemon jumps as outlook exceeds expectations (BNN)

From groceries to booze, payday loans to plane tickets — here’s what the budget means for your wallet (CBC)

‘Sobeys, do better’: Lemon cake for $54.99 sparks question – how do grocery stores set these prices, anyway? (Yahoo)

Walmart Canada willing to participate in grocery code of conduct, CEO tells MPs (Global)

Pharmasave’s new CEO building plan for future growth and success (Newswire)

Canadian Tire Corporation Provides Update on Fire at A.J. Billes Distribution Centre (Canadian Tire)

Shoppers Drug Mart moves away from medical cannabis (Canadian Press)

Lagoon Seafood Signs Distribution Agreements With Giant Tiger and The North West Company as Part of Continued National Expansion (Perishable News)

MEDIA STATEMENT – Retail Council of Canada’s Response to Federal Budget (Yahoo)

Halifax business owner uses social media to expose alleged thief (CTV)

Brandon gets its first Sephora location, marking the retailers 5th store in Manitoba (bdnmb)

HomeSense, Winners grand opening set for May 30 (North Bay Nugget)

Manitoba to raise minimum wage further in 2023 (Retail Council of Canada)

Federal Budget Does Little to Help Canadians with Food Affordability [Op-Ed]

Photo: Loblaws

This federal budget had more leaks than the Titanic. There were so many leaks ahead of its release on Tuesday that most of us already knew what was in it beforehand. Many years ago, ministers of finance would be asked to resign if the secrecy of the budget was breached. These are different times.

Just like last year, the budget did not have a dedicated section for agriculture or food, but it did offer one interesting attention-grabbing nugget. The so-called “grocery rebate,” a one-time payment, will help some, but only for a very short period, and food inflation will remain a challenge for all Canadians for quite some time. The government got cute by renaming the GST rebate, without providing the 11 million people receiving the payment any relief that was solely dedicated to healthy food purchases inspired by Canada’s Food Guide. 

Americans have a massive SNAP Food Benefit program which supports families in need. Commonly known as the Food Stamp program, it is funding that is given to families to lessen the burden of inflation at the grocery store, no matter what might be happening with food prices. It may be time for Canada to give Agriculture and Agri-Food Canada the task of developing such a program for Canada. This would be a massive undertaking, but we need to start somewhere.

But the grocery rebate won’t do much for Canadians over time. This is what happens when you politicize food inflation. In terms of public relations, cheques are real while fiscal changes that would have a substantial impact are not. But what is most concerning is how pouring an extra $2.5 billion into the economy could make food inflation an even more serious problem. Many provinces have fallen into the same trap. Stimulating our demand can only push prices in one direction, including food prices.

Milton Freidman famously said that inflation “is always and everywhere a monetary phenomenon.” He was not entirely correct. It is rather a monetary phenomenon involving government obligations. The Bank of Canada cannot solve inflation on its own, and governments need to assist in this, but it can be overdone. The “grocery rebate” is exactly that. Handouts are a mirage for the needy. 

One measure the government could have eliminated are sales taxes on food when it is not served or processed on-site. With the shrinkflation trend, many food products are no longer defined as groceries by the Canada Revenue Agency but rather are labelled snacks, which are of course taxable. Adding HST on food items increases prices by 5 to 15 percent. Food at retail should not be taxed, period. But that’s not as sexy as giving handouts. 

One item where the Liberals clearly appropriately read the room was on the alcohol tax. The federal alcohol “escalator tax” automatically increases the tax on beer, wine, and spirits every year across the country by the rate of inflation. It was set to increase by 6.3 per cent on April 1 of this year. Now, the increase will only be 2%. This was good news for consumers, but most important for restaurants and the various other industries involved with these beverages, enjoyed by a large number of Canadians.  

Cleantech is the overarching commitment in this budget. Making our food sector greener has been a priority for this government. A portion of the budget is dedicated to bio-fuels, which represents a win for agriculture. All regions of the country are recognized as having strong potential for further investment. A budget set at $520 million is earmarked for carbon capture projects, a welcome recognition of the Prairies’ focus on making carbon sequestration a priority. But still no attention was given to how the increasing carbon tax will impact food distribution and affordability in Canada by 2030, when the tax itself will reach $170 a metric tonne. As of April 1 of this year, Canada will have the 7th highest carbon tax in the world, according to Statistics Canada.

Some interesting items: The budget has provisions to deal with non-fat surpluses in the dairy sector. Many Canadians have wondered about the unexplained milk dumping incidents and the shortage of baby formula. The dairy sector will receive $333 million over ten years to support research and development of new products using non-fat dairy surpluses. But dairy is by far the richest and most resourceful agri-food sector we have in this country. Surely they could have come up with some cash themselves. Heck, they paid $20 million to put the dairy milk logo on the Toronto Maple Leaf jerseys. 

Again, farmers looking for fertilizer options besides those from Russia will have access to some funding, $34.1 million in total. Other than that, there wasn’t much for industrial logistics. And little or no attention was given to international trade and interprovincial barriers, other than a brief remark that Ottawa is working diligently to eliminate most of these. Not very reassuring.

The budget was as predictable as it was unexciting. A greener agri-food sector is what we will have, but Ottawa doesn’t seem to care about whether the sector becomes more efficient to keep costs down, and our food more affordable.

2023 Federal Budget Misses the Mark for Retailers in Canada [Interviews]

Parliament Hill in Ottawa (Image: Ottawa Tourism)

The Canadian Federation of Independent Business (CFIB) says it is pleased that the federal budget confirms a deal to lower credit card fees for small merchants, as promised in last fall’s economic statement, but the budget was a missed opportunity to provide relief to small businesses facing massive debt loads and cost increases.

“The biggest win in the 2023 budget is the deal reached with Visa and Mastercard to reduce credit card fees for small business owners,” said Dan Kelly, CFIB president. “A 27 per cent reduction in small business merchant fees is significant, but more details are needed to determine how many small businesses will benefit from this plan.” 

Dan Kelly

Kelly said the national organization was however disappointed by the lack of meaningful debt relief for small businesses in the budget, when more than half are still carrying pandemic-related debt at an average of $105,000.

“An extension to the Canada Emergency Business Account (CEBA) loan repayment deadline of December 31, 2023, is desperately needed and will be a major priority for CFIB in the weeks ahead,” he said.

The CFIB said it was also disappointed that the government continues to project deficits for the foreseeable future resulting in increasing debt charges that will reach $50 billion by 2027-2028. 

“Bringing the budget back to balance remains a priority for small business owners,” said Kelly.

The federal government’s full budget can be viewed here.

The Retail Council of Canada said the Federal Budget contains a number of initiatives to address affordability challenges facing Canadian families, but it feels the government missed the mark by not including two key proposals from the Council that could have made life more affordable for Canadian families by saving them up to $1,000 per year on average.

“Specifically, slashing interchange rates for credit card acceptance could have saved Canadian families up to $600 yearly and the elimination or suspension of customs duties could have saved Canadian families a further $400 a year. Together, these unjustifiable charges cost Canadians a whopping $16 Billion annually,” said the Council in a statement.

“Canadians pay among the highest “swipe fees” in the world. It’s a reverse-Robin Hood problem – consumers with modest incomes subsidize prices for wealthier consumers who use premium and super premium cards. As well, growth in credit card sales have vastly outstripped (almost doubled) the growth in sales of the underlying goods at retail. Since credit is vastly more expensive for businesses to accept than debit or cash, the interchange growth on credit card sales has an inflationary impact. If the government cared about the inflationary and regressive $10 billion annual costs faced by Canadian consumers, it would have lowered interchange rates across the board in today’s Budget so that people see the savings wherever they choose to shop.

“Similarly, many people don’t realize that Canadians pay up to 20 per cent more for clothing, shoes, and baby items such as car seats, strollers, and diapers. Overall, these hidden taxes on consumer goods place a $6 Billion burden on Canadian families or $400 for each household. These tariffs were implemented long ago to protect textile and clothing manufacturers in Canada who have long since moved most production to overseas jurisdictions.”

The Council said it was also disappointed to not see adopted the creation of a Visitor Rebate which would have given tourists a tax rebate on goods they buy while in Canada – a huge opportunity for the Canadian economy. 

“Similar programs in Japan and the Bahamas have seen growth in tourist spending of over 23 per cent and 19 per cent,” said the Council.

“Finally, with regards to today’s rebranding of the GST rebate system to help Canadians with the rising cost of food, we would point out that most groceries aren’t subject to sales tax to begin with. That said, we agree that delivering regular payments to Canadians on an income-tested basis is helpful during these challenging times.”

Self-Checkout at Shoppers Drug Mart (Image: Dustin Fuhs)

The Canadian Taxpayers Federation criticized the budget for raising taxes and running deficits indefinitely

“This budget is giving taxpayers big deficits, more money wasted on interest charges and higher taxes,” said Franco Terrazzano, Federal Director of the CTF. “This government doesn’t care about fiscal prudence or helping taxpayers.”

Franco Terrazzano

The deficit is expected to reach $40 billion in 2023, which is almost $10 billion higher than forecasted in the fiscal update. There is no plan to balance the budget. The government overspent its own 2022 budget by $18 billion, said the Federation.

On April 1, the government is increasing the carbon tax to 14 cents per litre of gasoline and 12 cents per cubic metre of natural gas. Federal alcohol taxes will also increase by two per cent. Budget 2023 includes a tax on share buybacks, taxation on dividends received by financial institutions, higher taxes on top earners and intergenerational business transfers.

While the government is providing some one-time GST rebates, there are no broad-based tax cuts.

“Giving a few families back some of their GST money back is really just an admission there’s a problem without looking for a serious solution,” said Terrazzano. “Taxpayers need real tax relief.”

The CFIB said Employment Insurance (EI) premiums are not projected to increase for the next seven years. Following many years of Canada Pension Plan (CPP) premium hikes and the January 1, 2023, increase in EI, stable EI premiums would help small business facing many other rising costs of doing business. CFIB is pleased there were no significant new costly benefits added to the EI system in the budget, it said.

“While CFIB is pleased that the government is capping the hike in excise duties on beer, spirits and wine at two per cent for 2023, we will continue to press government to end these automatic tax increases. Sadly, the government missed another opportunity to freeze the upcoming carbon tax hike on April 1, putting further cost pressures on small firms,” said Kelly.

Here’s the CFIB comments on some other budget items:
 • Employee Ownership Trusts: CFIB is pleased to see proposed new measures to facilitate the transfer of businesses to their employees. This is an important measure as 70% of small business owners are looking to exit their firms in the next decade.
Intergenerational Transfers: New measures surrounding Bill C-208 hold significant implications for small business owners and require detailed review to ensure they are practical and respect the spirit of the Private Members’ Bill. CFIB will be studying the proposed amendments carefully but is pleased the government will only apply them starting January 1, 2024.
Internal Trade: The budget commits to reduce internal trade barriers through a Federal Action Plan which includes funding to help identify barriers to trade and explore ways to eliminate them.
Tradespeople Tool Deduction: It is good news that this deduction will double from $500 to $1,000, allowing tradespeople who provide their own tools as part of their employment to cover rising costs.

Restaurants Canada said it was pleased to see some positive measures in the 2023 federal budget to support Canada’s foodservice sector. The budget addressed the federal alcohol excise duty, which will now only increase to two per cent on April 1, rather than the initially planned 6.3 per cent. The federal government also highlighted an agreement with major credit card companies to reduce interchange fees, a big win for our sector, as it leaves more dollars in the hands of business owners – we look forward to more details to come on this initiative.

“The Canadian Government also took Restaurants Canada’s recommendations to invest in the hospitality and tourism industry through its Canadian Tourism Growth Strategy, which has the potential to bring back economic benefits to our sector,” said the organization.

“Though today’s announcement brought some positives, the government missed an opportunity to implement sector-specific support for the restaurant industry, which was the hardest hit by the pandemic, it said. 

Olivier Bourbeau

“By leaving several of our recommendations on the table, such as extending the CEBA loans by 36 months and implementing a scale-down model on the forgivable portion, as we proposed in our Federal Pre-Budget Submission 2023, the Canadian Government missed the opportunity to save struggling small businesses from an uncertain fate,” said, Olivier Bourbeau, Vice President of Federal & Québec Affairs. “In a recent Restaurants Canada survey, we found nearly 20 per cent of the restaurants that have yet to reimburse CEBA will not be able to repay it in part or at all.”

Restaurants Canada also said: “Despite effective measures proposed by Restaurants Canada to address the foodservice sector’s labour shortage, the budget also failed to improve and streamline the Temporary Foreign Worker (TFW) program by;

  • Implementing the Trusted Employers’ Program;
  • Simplifying the TFWP application process, lowering fees and addressing the backlog;
  • Creating a dedicated food service stream (for TFWs); and 
  • Remodeling the NOC codes (classification C and D): regrouping positions from the same field/expertise, providing more flexibility and training/promoting opportunities.”

The Canadian Chamber of Commerce said the 2023 federal budget was a chance to establish the right policy framework that builds this economy by encouraging investment and commerce.

“Today was an opportunity to lay out a clear plan for growth. While there are some positives, we still lack a coordinated strategy to generate that economic growth over the long term,” said Perrin Beatty, President and CEO of the Canadian Chamber of Commerce.

Honourable Perrin Beatty

 “Businesses across the country are feeling the impact of anemic growth coupled with labour shortages and rising costs for doing business. For future generations to enjoy the opportunities and prosperity we have been so fortunate to inherit, we must unleash the potential of private industry by building a 21st Century workforce, investing in trade-enabling infrastructure and fixing our broken regulatory system.

In the aftermath of the pandemic, our international competitors continue to outpace us as Canada experiences extremely low growth. And achieving competitive levels of economic growth, a clean climate, and equal opportunity for all Canadians aren’t mutually exclusive, but mutually dependent. To achieve these goals we need government to eliminate the disincentives that drive away investment and focus on pro-business policies for the benefit of all Canadians, said the Chamber.

With over 800,000 job vacancies in Canada at this time, the Canadian Chamber of Commerce was also hoping to see the budget focus more sharply on the skills and talent our workforce will need now and into the future.

“Our country cannot borrow its way to prosperity,” said Beatty. “Canada needs policies, strategic investments and federal leadership that will spur economic growth. Canada’s businesses are anxious to do their part, but the federal government needs to see them as partners, not problems, in building a more successful Canada.” 

Canadian Consumers Cautious as Foot Traffic Returns and Preferences Change [Study/Interview]

Spring Market at Holt Renfrew Bloor Street (Image: Dustin Fuhs)

The rising cost of goods and services are having their impact on Canadian consumers in how and what they buy these days.

A new survey by PwC found that 47 per cent are either very or extremely concerned about their personal finances; 70 per cent are cutting back on non-essential purchases in response; 73 per cent visit physical stores at least monthly, with 23 per cent of consumers saying they frequently stand in long lineups and notice stores feel busier; and 42 per cent of Canadian consumers shop on their phones at least monthly.

Myles Gooding

“With consumers’ evolving expectations and a desire for an enhanced omni-channel experience, Canadian retailers have an opportunity to build new avenues for meeting consumers needs and differentiating their brand by creating frictionless and memorable experiences,” said Myles Gooding, National Consumer Markets Leader and Global Consumer Markets Advisory Leader, PwC Canada. “It is imperative for retailers to transform and capture a share of in-person and digital experiences. In order to be successful, retailers must reimagine how consumers use technology across multiple channels and effectively interact with their brand.

Indigo Bay & Bloor Plum Rewards (Image: Dustin Fuhs)

“There’s a lot of concern but people are finding ways to navigate around some of these inflationary pressures. Generally what it means is that discretionary spending is probably going to have some pullback. The necessities will still be in line. Groceries will continue to be bought. Health and beauty will continue to be bought. 

“I think what remains to be seen is how much discretionary spend will be done in areas of travel and entertainment and maybe some clothing. Outside of that, retailers still have a great opportunity to capitalize on the new foot traffic that’s coming back, knowing that the pandemic is in our rear-view mirror a bit. Everybody is definitely coming out. The foot traffic has definitely increased. So it does create a unique opportunity for retailers to really create the right experience for the customer. There’s concern but we don’t know how much of that is going to turn into reality.”

Gooding said people are social animals. They want to be out next to each other. Consumers want the experience around the socialization of shopping. Feel the fabric of the clothing. Squeeze the avocado.

But we’re also seeing a growth in the number of consumers using mobile technology. It’s a convergence point.

“It’s a convergence point we’re seeing in the industry where you may be in a store where you’re looking for something and maybe a sales associate is helping you with something, you have something in mind, they actually pull up something on their iPad, even though they might not have it there, they can ship it to your house,” said Gooding.

Self-Checkout at Shoppers Drug Mart (Image: Dustin Fuhs)

“What we’re seeing is that there is a merging of digital and physical so that while you’re even in the store you’re going to be looking at what that retailer offers from a digital perspective as well. Some retailers are starting to interact digitally with their customers as well.”

Some of the other findings of the PwC report include:

  • Canadian consumers say self-service technologies and helpful staff can further enhance their retail experiences. With these human-led and tech-powered channels adopted, it effectively provides more time for staff to focus on higher-value activities that enhance the in-store experience;
  • More than half of the respondents (52 per cent) say knowledgeable and helpful sales associates are an appealing part of in-store shopping;
  • Self-service checkouts in particular stand out to Canadian consumers. Nearly half (48 per cent) say they’re an attractive feature of in-store shopping. Further proving that Canadian consumers have high standards, expecting fast and efficient service, and prioritize meaningful and trustworthy interactions;
  • One in five Canadian consumers say they expect to increase their spending over the next six months with retailers that provide an efficient delivery service. Supply chain issues can unfortunately threaten established relationships between brands and their customers. These supply chain challenges, albeit improved from last year, are an opportunity for companies to mitigate and create efficiencies with their supplier and distribution networks;
  • In PwC’s recent CEO Survey, 49 per cent of Canadian consumer markets CEOs told us they plan to adjust their company’s supply chains in 2023;
  • Businesses that successfully implement data, analytics and automation capabilities into their supply and distribution can improve their delivery efficiencies and have an opportunity to grow their market share;
  • One channel to watch closely is the metaverse. Immersive virtual worlds accessible through different platforms that let users socialize, work, play games and buy digital and tangible objects. Globally, it’s still in the early stages of adoption, with only 26 per cent of consumers using the metaverse. That figure is even lower in Canada, at 12 per cent.

“While we see consumer sentiment concerned, we still need to see the reality. Our consumer CEOs are still actually pretty optimistic about the future and believe if they’re providing the right experience for the customers, they’ll be able to trail through this year and really build on that,” said Gooding.

Goodwill Planning to Open Dozens of Stores in Canada as Thrifting Grows [Interview]

Image: Goodwill

Goodwill, the number one global brand in resale, is looking to expand in Canada by opening more than 40 stores within the next five years due to the increased popularity of thrift shopping. 

“In the last decade I have seen a change and particularly since Covid as there has been more ethical shopping and people wanting to shop with conscience and because thrift enables reuse, recycle, and repurposing – they are obviously more ethical than fast fashion which is one of the world’s biggest polluters. We can reduce new and increase reuse and everybody knows it is better,” says Kelly Duffin, the President and CEO of Goodwill, The Amity Group

Rise in Resale 

Image: Goodwill
Kelly Duffin

Duffin said resale is one of the fastest growing segments in fashion and today it is mostly fuelled by young adults between the ages of 18 to 35 who are looking to buy fashion at a lower price, want to shop ethically, and who also enjoy looking for unique and personalized looks that you can’t find anywhere else.

Customers can find a variety of unique products such as clothing, jewelry, paintings, musical instruments, and vintage items. 

“There are also very real vintage things at Goodwill such as vintage lego, old computer games, old computers, typewriters, and other collectables – those would probably be the things that are special to people and unexpected.” 

New Locations

Image: Goodwill

Within the next five years, Goodwill is looking to add more than 40 stores in Canada and more than 75 new donation centers. Each storefront is approximately 20,000 square feet and each donation center is around 2,000 square feet. In total, Goodwill is looking to expand its footprint by adding a million square feet of retail and over 300,000 square feet in light industrial and warehouse space.

So far, Goodwill has three confirmed new locations in Ontario including Niagara Falls which will be opening next month, Waterloo which will open in May, and Burlington which will be announced at a later time. Along with these, Goodwill is adding three storefronts and donation centers in Quebec and they will be in Gatineau, Montreal, and Quebec City. Duffin says more will come as there are more locations in negotiation, especially in Quebec, Ontario, and Alberta. 

Image: Renaissance Goodwill

In Quebec, the key areas of growth Goodwill is looking at will include Montreal, Gatineau, Quebec City, Trois Rivieres, Drummondville, Victoriaville, and St. Hyacinthe.

In Ontario Duffin said they are looking at expanding further into London, Cambridge, Hamilton (including Stoney Creek and Waterdown), Burlington, Oakville, Milton, St. Catharines, Fort Erie, Dunnville, Welland, and Thorold. 

And lastly in Alberta, it is looking into areas such as Calgary, Edmonton, and Red Deer.

Duffin says with each new location, the retailers surrounding it will also benefit because it will draw in more customers: “We are also a traffic driver as our age demographic is what landlords want to pull into their sites. We can be an anchor and we can also be very complimentary to retail stores including to higher end retailers.” 

The Thrill of the Treasure Hunt 

Image: Goodwill

“It is the ability to find something unique and it is the thrill of the hunt because you actually don’t know what you are going to find. You can say you want to buy a pair of jeans because we do have that, but what you stumble across on your way is really unique and allows you to represent yourself in fashion that is different from other people as it is really a matter of self expression.” 

The treasure hunt has become very popular and people are enjoying the thrill of the hunt and want to spend money in a way that reflects their ethical values, Duffin says. Treasure hunting has been seen a lot on social media channels, even live treasure hunting, where someone walks into a thrift store and shows everyone what items they find and how much the original price was. Treasure hunters usually look for vintage items, designer label clothing, old electronics, and more. In Canada, a woman went treasure hunting with her followers and bought a dress that was only $17 to find out later it could be worth up to $10,000 as it was a Vintage Versace dress. 

How to Donate

Image: Goodwill

People can donate items at any store as each has a donation center. You have the option to pull up or walk in and someone will receive your donation. The other way is to go to its standalone donation locations where it is used for only dropping off donations and not for shopping. 

All storefronts and donation centers are fully staffed as Duffin says Goodwill is not an organization that has a lot of unattended bin collections as they prefer to personally receive the donations from people and to thank them. 

“Goodwill is the number one global brand in resale and we have an extensive history as we were founded in 1902, so we have been around a while and this is the opportunity to get on board with that is only a growing trend. Don’t be held back by misconceptions of your grandmother’s thrift store – get on board with the way shoppers are shopping now.” 

Related Retail Insider Articles

Lifestyle Brand ‘La Canadienne’ Opens 4th Store with Plans for Expansion [Interviews/Photos]

Image: La Canadienne

Canadian retailer La Canadienne, in business for 35 years, recently opened its fourth store in the country as it strategically looks to expand its brand.

Nicholas Niro, President of La Canadienne, said what most people don’t realize is that the company is a distributor across North America.

“A lot of our business is actually in the US. We are distributed at Nordstrom, Neiman Marcus, Holt Renfrew and so on. Retail is really about reinforcing our brand image and allowing customers to see the full breadth of the La Canadienne collection,” he said.

The new Vancouver store at 779 Burrard Street on March 27, 2023. Photo: Lee Rivett
Image: La Canadienne

“In our stores we carry multi-category footwear, outerwear, handbags. It’s the world of La Canadienne. Whereas in wholesale it’s really more footwear focused within that channel.

Nicholas Niro

“In terms of stores, our goal really was to be in the three major cities of Canada, which we are now and we’ll continue to strategically look at locations that elevate our brand and allow us to speak to our customers locally.”

The brand started in 1987. It was privately owned until 2019 when it was acquired by a group of investors led by the Champlain Financial Corporation, a private equity firm based in Montreal. 

“For the past 35 years, the business has mostly been wholesale and manufacturing here in Montreal. We actually manufacture a great majority of our product especially ladies’ boots and booties in Montreal,” said Niro. “The components are all Italian. The leathers. The suedes. The soles. But they’re actually made here in Montreal. That’s really the DNA, the history of the brand for the last 35 years.”

Image: La Canadienne

The company has four locations – two in Montreal, one in Toronto and one in Vancouver. The Vancouver store was the most recent one opening at 779 Burrard between highstreet Robson Street and luxury row Alberni Street. 

International firm SAJO did the design-build for the new Vancouver store, which took several weeks to complete. SAJO has worked with numerous luxury brands on store construction and design strategy implementation.

Ben Labrecque

Ben Labrecque, Managing Partner with Oakmont Real Estate Services Canada, which is handling the brand’s real estate needs, said ideal space for new stores is about 1,500 to 1,800 square feet.

“It’s really going to boil down to how do we reach the customer in the local markets while elevating the brand,” he said. “It’s not going to be a very shotgun approach or broad rollout, it’s going to be very strategic. Nordstrom exiting the market has probably accelerated some of those plans. With their exit this summer from the Canadian market, it creates an opportunity for customers that were finding the product through the wholesale channel to be redirected to La Canadienne’s brick & mortar channels. So we’re now creating an avenue for them to purchase.”

Image: La Canadienne

“We are primarily a wholesale business,” said Niro. “We’re expanding selectively in the major markets and right now our target is Toronto and Vancouver. It’s not to say that that may not expand further but today, that’s our focus,” he said. “We recently opened in Vancouver. We’re very happy about that.”

La Canadienne has held a retail presence in Montreal for 15 years with its two locations in Montreal’s downtown core and Outremont locations, and made its first step outside of Quebec with its first Toronto Yorkville location which opened in August 2021.

La Canadienne (Image: Funder Media)

The success of the Toronto store motivated the brand to establish a retail presence in other key Canadian cities. 

The 2,200-square-foot store is a new concept for the brand, bringing to life elements that make their brand unique yet always showcasing its product at the forefront. 

“The concept includes a demonstration area to highlight CityDry™ product features along with a lounge to comfortably accommodate customers and their guests,” said the retailer.

Bloor Street Update: What’s on the Way for Toronto’s Luxury Run? [Podcast]

Bloor Street (Image: Dustin Fuhs)

Craig and Lee talk about retail on Bloor Street in downtown Toronto, including the new temporary Fabricland store where H&M was, as well as new big brands and luxury brands that will be opening this year nearby.

The Weekly podcast by Retail Insider Canada is available on Apple Podcasts, Stitcher, TuneIn, Google Play, or through our dedicated RSS feed for Overcast and other podcast players. Also check out our The Interview Series podcast where Craig interviews guests from across the Canadian retail landscape as part of the The Retail Insider Podcast Network.

Retail Insider content discussed this episode:

Transcript

Announcer 0:00
This is a Retail Insider podcast. You’re listening to “The Weekly”.

Lee Rivett 0:08
Welcome to this week’s episode of “The Weekly” by Retail Insider. I’m Lee Rivett and I’m joined with the owner and publisher of Retail Insider Media, Craig Patterson, to discuss this week’s most read articles on retail-insider.com. So thanks for joining me, Craig!

Craig Patterson 0:22
Hello, everyone.

Lee Rivett 0:23
There’s a number of changes unfolding on Bloor Street in downtown Toronto over the last while that we wanted to cover during this podcast. For those of us who aren’t as familiar, Bloor Street is in downtown Toronto in the upscale Yorkville shopping district. In my mind’s eye, I can see it between Yonge Street and Avenue Road. It was often in the past called “The Mink Mile”. Since you’ve been living there for quite some time, Craig, you’re our absolute resident expert on Bloor Street. So where would you like to take us first?

Craig Patterson 0:56
Well, I wanted to give a little bit of an update on Bloor Street specifically. We call it “The Luxury Run” and it used to be called “The Mink Mile”. One of our stories which got all kinds of reactions was that Fabricland is going to be moving into the former H&M space, which is located at 15 Bloor Street West.

Lee Rivett 1:14
Yeah, I was surprised didn’t see that coming.

Craig Patterson 1:16
Quite an interesting movement, I think because the store is going to be located right next to a building called “The One” which will have some apartments that are currently for sale near the top of the building close to $40 million each and the door into that building is going to be located right next to Fabricland. So you have Fabricland on one side, and I’m assuming an Apple store on the other. It’s been out in the press now in the news that this is happening. Hopefully there was some litigation but we’re all praying that Apple still opens right at the corner of Yonge and Bloor at one Bloor Street West.

Lee Rivett 1:44
But there’s some other stuff happening there besides the Apple potential, right?

Craig Patterson 1:48
So I want to just hop across Young Street quickly on Bloor just to quickly talk about that because we just saw some construction hoarding and going up for a LensCrafters store. I mean, that’s not the most exciting announcement but nevertheless at 33 Bloor Street East that’s going to be opening there next to Cafe Landour, which I actually enjoy. It’s a great restaurant from think Tel Aviv across the street is the Hudson’s Bay Centre and I’m not sure what it’s called right now because the Hudson Bay store itself closed and there’s going to be a major redevelopment happening there and we don’t have all the details but there’s a W Hotel. Now right at the corner of Yonge and Bloor at one Bloor Street East is currently a Nordstrom Rack store. Of course, it’s no secret at this point that Nordstrom is going to be vacating Canada, which means that the store is going to have to close. So Dustin, our editor in chief, Dustin Fuhs and I had a nice meeting with First Capital Realty recently, and we were just discussing what could maybe go in there, but nothing’s confirmed yet. It’s just too soon. And no tenants have been secured regardless. But some big things are going to be happening. They’re at the one Bloor Street East.

Craig Patterson 1:48
So what’s happening west of Yonge Street on Bloor.

Craig Patterson 1:50
Now west of Yonge Street, there’s some interesting stuff happening we reported a few months ago that Lululemon is going to be opening this large three story flagship store right at the corner. So this is going to be super-duper prominent, you’re going to have I’m assuming, hopefully apple on one corner, you’re going to have whatever’s replacing Nordstrom Rack on the other corner, whatever is going to be going on at the Hudson’s Bay Centre. There’s big stuff coming and then you’ve got this Lululemon flagship store that’s going to be open, I think at the end of this year, is what they were saying. I mean, it depends on construction. But that was we were told before so it could be early 2024. Hopefully not too long. But then you have Fabricland. But I wanted to take listeners up the street basically with just with some information on what’s happening. Unfortunately, just given the time of this recording, I’m not allowed to say all the tenants that are coming in, but I am quite aware. So in a real summary, I would say things are not bad on Bloor Street, even if it looks like there’s lots of vacancies and whatnot. Well, things are spoken for. And people just don’t know that yet. So and I don’t even know 100% everything that’s happening. There’s something big happening that I will touch on but be very vague about.

Craig Patterson 3:57
A few retailers did shut down during the pandemic on Bloor Street. Fossil left its space in the Holt Renfrew Centre, which faces on to Bloor Street. I believe that still release but I know that the former main floor of the Zara space has been leased to a very well known retailer that I’m not allowed to name yet, but it’s quite an exciting announcement. So we’ll be announcing that on Retail Insider soon. Another retailer I’m not allowed to name it yet. But it’s Canadian, will be opening next to the current location for Saint Laurent. So it Holt Renfrew has a Saint Laurent boutique with its own door. And then at 60 Bloor Street West, you’ve got Alo Yoga and this retailer is going to be taking that 3800 square foot space between those two. And again, I think this is going to be a great addition to the neighborhood.

Lee Rivett 4:45
And what about Holt Renfrew itself?

Craig Patterson 4:47
During the pandemic got a new façade which is quite interesting. It looks a bit like the Nordstrom store at the CF Toronto Eaton Centre. The first floor was the renovation was completed during the pandemic. There was I think 12 luxury brand concessions there so it’s almost like a shopping mall, prefer Gucci and Fendi and Dior and David Yurman and Balenciaga and a bunch of other brands, some of which may not be there in a few months. I don’t know if Balenciaga is going to stay, but I think they’re right now. And the second floor is still under renovation. It’s been partially reopened with a new boutique for Chanel, and Celine and a beautiful spot for Gucci. There’s this really Instagrammable space for stylist and anyone to try stuff on called “The Studio”. There’s going to be more coming on that floor as well. So Holt Renfrew, this is their I call it “The Mothership” because it’s the flagship of flagships. It’s their Toronto location. The headquarters are in the office building a 60 floor connected to it, essentially. So there’s going to be some movement there.

Lee Rivett 5:43
And Holts has a separate men’s store that’s not connected to the mothership that’s further down on Bloor Street, right?

Craig Patterson 5:50
Right now, at 100 Bloor Street West, is a standalone Holt Renfrew men store. It’s about 16,000 square feet or so. And it’s going to be moving to the third floor of the Holt Renfrew store, which is the top floor. And so I actually did write this article, but then I spoke to some sales associates and they were giving me some more information. It sounds like Tom Ford is going to be a one of the luxury brands coming in. And that menswear will occupy about two thirds of the third floor of the Holt Renfrew mothership, if we want to call it that.

Lee Rivett 6:26
Well with the entire men’s store location and from offsite coming back into “The Mothership”, is there anything being displaced in “The Mothership” that we should talk about? Because that’s a lot of stuff that needs to find a new home if it’s displacing something, or is it just empty space that’s currently used for storage?

Craig Patterson 6:45
it’s actually all women’s contemporary fashions. So that might be smaller in terms of square footage. But what I was told I was asking some questions afterwards. And apparently, there’s some office and storage space in the back – quite a bit of it on the third floor that can be repurposed for retail. So they’re looking at moving some stuff into the adjacent office tower, perhaps it’s going to be some offices or storage or something. I’m not quite sure what we’ll find out. But yes, there is going to be more space, but that floor is less than 30,000 square feet. So it’s still not gigantic in comparison. I mean, maybe it’s too large, but the men’s floor at Holt Renfrew Ogilvy in Montreal is about 40,000 square feet. But it’s also very spacious. I mean, they probably don’t need that much space, especially in Montreal, because the sales aren’t quite as high as Toronto or Vancouver. But nevertheless, I mean, Holt Renfrew Ogilvy will be spectacular. But Holt, Renfrew probably doesn’t need a 40,000 square foot men’s store that’s quite big. So Harry Rosen, I think has about that much space, though, which is at 82 Bloor Street West. We’ll be talking about that one shortly. And now I had been told before the pandemic that Holt Renfrew had been looking at expanding women’s contemporary into this actual – there’s about 30,000 square feet of unused space within the store that’s located below the shoe floor, which is known as ‘the mezzanine’ and above the main floor, which has the luxury concessions, so that as of yet is not being part of this renovation. But at some point, it may be used, maybe they’ll just use it for storage forever. I don’t know. But it’s a lot of space. So I’m sure something at some point is going to happen there. So Holt Renfrew has definitely been doing lots of upgrades to it store and these will continue on until 2025 probably because that’s when we’re the men’s store should open I think in late 2024. But we’ll see where the construction goes and whatnot. I mean, we know there’s always going to be some delays.

Lee Rivett 8:41
When I take a look at the new Alo Yoga location, which is smushed right up next to “The Mothership” of Holt Renfrew. There’s some interesting stuff happening at the Bay and Bloor intersection as well. Do you want to hop into that next?

Craig Patterson 8:53
Now, Alo Yoga I mentioned that one before at 60 Blur Street West at the corner of Bay and Bloor. I’ve been told the sales are actually very good. Alo Yoga is expanding, it’s going to start Yorkdale it’s building one of the CF Toronto Eaton Centre, and then there’s a Birks jewelry store at the Manulife Centre. I won’t go into the Manulife Centre too much on what’s going on there. It’s quite easily upstairs but Birks is there. There is a Van Cleef and Arpels boutique connected to Birks that’s licensed and I doubt it would stay open. To be honest, Van Cleef and Arpels is currently building a store 200 Bloor Street West and I’ll go into that a bit more because I wanted to keep this discussion kind of moving westward along the street.

Lee Rivett 9:30
Perfect. So continuing along with our Bloor Street trip, we are now crossing over Bay Street. So I think you have a couple articles that happened here as well. Right?

Craig Patterson 9:39
Now when Bay Street I wrote an article about Hakeem Optical, that store had closed for non-payment of rent and the store has since reopened. But only temporarily. Something big is going to be happening at that corner and I’ll leave it at that. I’m not going to say anything else, but that’s going to be one to watch. So, next to that is an office building and a Harry Rosen store. So there’s 80 Bloor Street West, which is an office building, it’s got a Roots store in it as well – as well it used to be Banana Republic and there’s a Good Life Fitness up there and some offices. And that at 82 Bloor street west facing onto Bellaire Street is the Harry Rosen flagship store. So at some point in the future, these buildings will be demolished. It’s been approved for a new tall tower, I believe it’s 72 floors, but we should probably chat with the people at Harry Rosen and just see, you know, whenever that store has to move, or relocate, what are they planning to do? I don’t know, when are they moving back into that building? Because I looked at some plans couple years ago, and it looked like they had a good 30,000 square foot retail space in there. So maybe that’s where Harry Rosen will be moving back into?

Lee Rivett 10:37
I don’t know…

Craig Patterson 10:38
I don’t know. But like, that’s just totally my speculation. Don’t hold me to that anyone listening to this. I am just guessing at this point, because I didn’t ask the question. So I probably should. But you know, all in all, in due course.

Lee Rivett 10:49
Well, and across the street, there’s also a development application that’s going on and that’s across from Harry Rosen at Bloor and Bay, right?

Craig Patterson 10:57
So there is a proposal to do a tower there. I think 78 floors is what they’re proposing and very high density with over 1000 residential units. Starting at 83 Bloor Street West up to 95 Abler Street West, which is fronting onto St. Thomas Street. Right now there are stores in there that are on a bit more of a temporary lease, I guess you would say. Brooks Brothers is there for a bit. COS which is one of the brands from H&M is their. APM Monaco, the jeweler is there. M0851, which is a leather goods brand from Montreal is there. Fire and flower cannabis never did open MCM is there the luxury brand, I’m not sure for how much longer, it opened at Yorkdale. But nevertheless, these buildings eventually will be demolished. So anything there is more of a say a pop up, but it’s on a more of a temporary lease on that side of the street.

Craig Patterson 11:49
And then I do know someone on the BIA I was speaking to and they’re pushing back on this as well as I think the resident association probably is pushing back with the height and the density and everything else there. One other pushback I would be giving is create some amazing retail space. I haven’t analyzed the building too closely. But I think there’s an opportunity to put really great retail and integrate the neighborhood through these projects whenever this happens, because it may not happen for years in terms of the actual construction.

Lee Rivett 12:14
When you cross over St. Thomas Street isn’t there construction there as well?

Craig Patterson 12:18
When you cross St. Thomas street, you’re getting into a new, under construction, Rolex store.

Lee Rivett 12:24
Nice.

Craig Patterson 12:25
So I’m excited to see that open that’s going to be run by Royal De Versais, which is a jewelry store located in the same building that’s at 101 Bloor. I’m sure Rolex is going to be a wonderful addition to the neighborhood.

Lee Rivett 12:36
What about 100 Bloor Street West?

Craig Patterson 12:39
Onto 100 Bloor Street West, which is currently home to well, a few interesting retailers. There’s Holt Renfrew men, which as I mentioned before, is going to be moving back into “The mothership” Holt Renfrew store. Yes, there’s a beautiful Hermes store in there, which is not going anywhere. I’m sure it’s terrific. And it apparently does quite well. And under construction currently is Van Cleef and Arpels so there’s been some hammering down there to this construction will start with a new façade and new everything else.

Lee Rivett 13:05
So this is kind of “The Luxury Run”, right? Like, where does it start in your mind?

Craig Patterson 13:09
I kind of look at Harry Rosen as being the eastward anchor of this stretch of luxury stores, which moves towards Avenue Road, essentially not at the part of the street where Holt Renfrew is is not part of the luxury street but it really starts to get serious for a few hundred feet as you get just on the other side of Bellaire street or St. Thomas street depending which side of north or south humbler street that you are.

Lee Rivett 13:33
Is there any space around there that you’re disappointed in?

Craig Patterson 13:36
What is doesn’t seem to be having activity, unfortunately, yet is the former Pottery Barn space. There was a Mercedes Benz pop-up in there, that was a really fun event, I mean, of a place to be actually I went to an event there with Christopher Bates. But nevertheless, I think it’s hard to lease because the façade can’t be modified too much. It’s considered to be a heritage façade. Then there’s a space that was Kit and Ace and next to L’Occitane and I know that it’s being shown to prospective tenants. So it’s not I don’t believe it’s been leased yet, or at least I haven’t been told anything. But then 110 Bloor Street West is that’s where the Winners store is. But downstairs, I reported on Saint Laurent the luxury brand, it’s going to be opening it’s by far our largest store in Canada, it’s going to be over 10,000 square feet. The same 110 Bloor because it’s got a few different retail spaces facing Bloor Street is going to have Alexander Wang, the New York City based fashion designer is going to have a store in there. Next to that I think is still going to be Ann Fontaine known for white shirts, beautiful white shirts and different designs. So 110 Bloor Street is going to be very exciting. In the basement, there’s going to be a concept called Other Ship, which is bit of a health wellness concept. I’m gonna have to go and explore it a bit myself and some other stuff coming into that I’m not going to talk about yet but there’s a big exciting announcement at the back of the building that we’ll be announcing probably pretty soon actually.

Lee Rivett 14:56
Well, it’s a little odd to me to see a Winners and HomeSense across the street from a Cartier. So what’s your thought on the neighborhood having such a wide difference of retailers literally across the street from each other?

Craig Patterson 15:08
That’s a good question. Now people like me in the neighborhood definitely shop at Winners. And I’m glad it’s there. I’ve been told it’s one of the top stores in the entire company in Canada. That is, I should say, I don’t know about the American stores.

Lee Rivett 15:19
I’m just curious. But what’s the experience like when you go into that Winners? Like is it the same experience as any other Winners from around Canada? Or is there a different experience ‘bar’ or ‘expectation’ since it’s across the street from Cartier? Also, is it doing well, by the way?

Craig Patterson 15:33
Apparently, it does quite well. But I mean, I do have a message for Winners. I think the store should be upgraded a little bit in terms of the way that it looks inside. Given that it is in this luxury area. It really isn’t an amazing store and also more importantly, I think the product selection inside it does not have – at least not for quite a while since I’ve been going in there – the ‘runway collection’, which is where they bring in some of the luxury brands. I think that would do quite well when it was there before I would think it would do well on Bloor Street but you know you go down to the one at College Park and sometimes they’ve got that there but I don’t think it’s not going anywhere. It’s not shutting down with this renovation. So it is going to stay this is what I’ve been told. The store is doing very well. Again, people like me will pop in there and shop so it can get quite busy, but I think they should still just make it a bit more of a showpiece given its location.

Craig Patterson 16:22
I’m going to shift back quickly to the south side of the street because we’re almost finished here. Just because the other retailers there aren’t really moving. Gucci did a bit of a renewal and expansion during the pandemic, Burberry, Tiffany and Company, and Louis Vuitton are still there. I don’t believe they’re going anywhere. At least not yet. On the south side of the street is the Colonnade which is 131 Bloor Street West. It was Canada’s first mixed use building to have retail office and residential all in one building and completed it in the late 50s.

Lee Rivett 16:48
Is there anything new in the area?

Craig Patterson 16:50
We’ve got a new Salvatore Ferragamo flagship that’s going to be opening it’ll be a first in the world concept store so I’m excited to see what this is going to look like. I think Cartier is going to be expanding into the adjacent space I’m not 100% sure on this but this is something that I was told. Michael Kors used to be there and then it was a pop up for I think Hillary McMillan. Nevertheless you know the colonnade has a beautiful huge Dior flagship store and it’s got a Prada which has a gigantic store and William Ashley known for tableware and whatnot and gifts and really fun story enjoy it. Montclair is there – I don’t think Montclair is doing that. Well, to be honest, it’s what I’ve been told. And then I think Morguard owns the colonnade. They’re gonna have to do some extra tenanting here because the Escada shut down as a pop up for I think it’s OTW sneaker store that’s not going to stay I don’t think that’s an appropriate retailer for that location anyways. Bogner was in there before the German luxury ski brand. Jumping over to the Dolce Gabbana store, that will be closing and I know that some luxury brands have been looking at taking its place. Finally the Club Monaco building. I’m not going to touch that one right now. But something’s in the works there, finally. 151 Bloor Street is an office building. There’s retailers down there that renew their leases. It was Peloton, Mont Blanc and Max Mara is there and then there’s going to be a upscale children’s clothing store opening where Stuart Weitzman used to be.

Lee Rivett 18:14
Well, sounds like there’s a lot going on on Bloor Street there. So just to wrap up, what’s your thought on the ‘overall’ for that neighborhood?

Craig Patterson 18:21
We’ll be continuing to report on what’s happening on Bloor Street as well as in the Bloor Yorkville area because Yorkville Avenue itself is getting some pretty exciting retailers. We were talking about me talking about Yorkville Avenue during this podcast. But I just think there’s too many moving parts for me to go into that right now because I do know quite a bit about what’s going on. And it’s way more exciting than I expected. But I’m just not permitted to talk about some of these retailers. And then a couple of the deals are sort of contingent on some potential redevelopment plans in terms of the terms of them and how long they’ll be there for, but I think they will be so anyways, we’ll just leave it at Bloor Street for now. And nevertheless Bloor Street is still at a state of transition. I think for the most part. It’s all good news. And it will be reporting on this as well as what’s happening on Yorkville Avenue.

Lee Rivett 19:10
Well thank you very much for going through this specific neighborhood, especially since you live there. And otherwise, I’ll chat with you next week. Craig,

Craig Patterson 19:17
Thank you so much, Lee, and thank you so much everyone for listening today. Take care and bye for now.

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