Home Blog Page 972

Retailers and Restaurants Hope for Much Needed Boost with Calgary Stampede Launch this Week: Interviews

Image: Calgary Stampede

With Alberta now open for business as public COVID-19 measures are gone, retailers and restaurant owners are hoping the return of the Calgary Stampede will give business the much-needed boost it has desperately hoped for during the pandemic of the past year or so.

“The food service and retail sectors of the Calgary economy are locked and loaded for a robust reboot that will be triggered by the 2021 Calgary Stampede,” said Michael Kehoe, broker of Fairfield Commercial Real Estate in Calgary. “Traditionally the 10-day Stampede period has been a sales bonanza for local stores and restaurants and this year is expected to provide some much-needed momentum after the disaster of the 2020 lockdown.

Michael Kehoe

“Expectations are being kept in check as the lack of corporate spending and tourist-oriented visitors that will be missed on the bottom line this year. Local and regional Stampeders will be left to drive the footfall and sales numbers. Food service venues are busy ramping up staffing levels and many are booking live entertainment as customers hopefully flock back to their favourite watering holes to socialize and celebrate. 

“Stampede 2021 is an important milestone in the re-opening process of the Calgary economy and will serve as a vote of confidence for consumers to return to their pre-pandemic shopping and dining patterns.”

For businesses, the past week has been a good one as things start getting back to normal after a tumultuous and challenging year. On July 1, the province officially lifted practically all the mandatory restrictions in place to fully combat the spread of COVID, including capacity numbers for establishments as well as the requirement to wear face masks. The City of Calgary kept the mandatory face mask bylaw in place, however, until Monday when that too was repealed.

Image: Calgary Stampede

The Stampede is back after being cancelled last year. It officially runs July 9-18.

That’s welcome news for the hospitality industry which has been devastated in the past year or so.

Ernie Tsu, President of the Alberta Hospitality Association and owner of the Trolley 5 establishment in Calgary, said the opening up of the province on July 1 has meant everything for the industry.

“It’s now been able to give restaurants that didn’t have patios, or very small patios, a chance to work themselves out of debt and to try to stay alive,” said Tsu.

“I think the Stampede is important for the industry and the public in general. It’s that punch in the arm that the city needs coming out of this last 14 months, the pandemic. That sense of return to normalcy. For the restaurant industry it’s amazing just to see people back out again with such strong support of all their local restaurants and pubs.”

Tsu said the industry hopes the reopening of the province and the Stampede kick starts the turnaround for many businesses in the city.

“It’s going to take 18 months to recover but the next few months will be the first step,” he said.

“As a born and raised Calgarian, I’m looking forward to the Stampede and being able to have a little bit of that sense of normalcy again.”

Image: Calgary Stampede

Michael Holden, Vice President of Policy and Chief Economist at the Business Council of Alberta, said the reopening of the province is huge for retailers, restaurants and small business owners.

Mike Holden

“It’s something that businesses have been looking forward to for a long time. It’s a solid step towards getting back to normal. Everybody welcomes that step and welcomes this move towards progressing to fully reopening. Even though things are open it’s going to take a while for things to get back to normal. Some people will still be reluctant to head out. It’s not as if everything is going to suddenly, magically turn back into what it was like pre-COVID. I think there will be a more gradual process. There’s going to be bumps along the way. Whether it’s businesses trying to staff up and get the people they need or whether it’s individuals being fully willing to go out to restaurants and bars and into stores in general. But we’re on our way,” said Holden.

“The Stampede is the kind of shot in the arm that a lot of businesses have been counting to help them be able to get back on their feet again. We’re not going to see a Stampede like we did two years ago or prior to that. It’s going to be more subdued for sure partly because of the lack of international visitors and there will be some reluctance by some people to come out but others are going to be more than happy to come out. That extra push, that little bump in social activity in bars and restaurants is exactly what those businesses are going to need to help themselves start digging out of the challenges that they’ve been facing all this time.”

Deborah Yedlin, President and CEO of the Calgary Chamber of Commerce, said the reopening of business in Alberta and the upcoming Stampede is a note of optimism for the city after what it has been through.

Deborah Yedlin

“The fact that we’re being able to do it as a safe event and certainly there are measures that are being put in place for people who decide to go to the grounds and partake in the events on the Stampede grounds. But also I’m hearing a lot of conversations about ‘oh I’m going to have a Stampede party in my backyard’. That means we’re supporting local entrepreneurs in terms of the service sector which has been so devastated,” said Yedlin.

“But broadly speaking you know we’re looking at more than $280 million of economic impact that the Stampede has on Calgary every year and local businesses are a big part of that. Whether you’re an Uber driver or you’re a caterer or you’re selling water on the grounds, I mean there’s just so many pieces to this. They’re so important. And also the local retailers that supply us with Stampede clothing. There’s so much that goes into supporting local business in terms of Stampede. It’s critical.

“People have to regain a level of comfort for being out and this could be a very good way to sort of break that mindset of everyone having been inside and not really interacting as they have for the last 16 months.”

Willowbrook Shopping Centre to Expand Footprint with Unique Outdoor F&B/Entertainment Concept

THE COURTYARD at Willowbrook Shopping Centre

Landlord QuadReal announced this week that it is expanding the Willowbrook Shopping Centre in Langley BC by adding a new 27,500 square foot section called THE COURTYARD. Included will be 10 new food and beverage options and an entertainment area in an outdoor village-like configuration as part of an effort to attract shoppers and increase dwell time at the retail centre. 

Construction on THE COURTYARD starts this month with a completion date expected to be a year from now. Design features will include a firepit, a water feature, and a pedestrian experience that will boast enhanced landscaping and lounge areas for social gatherings, entertainment and events.  

“We are building for the future of the Langley community and looking forward with a positive lens,” said Larissa Jacobson, VP of retail leasing at QuadReal. “We’re excited about the new development. This is the next step in curating Willowbrook’s unique offerings.”  

The first confirmed food and beverage operators at THE COURTYARD include: 

  • AO Ramen – an upscale Japanese restaurant with the only teppanyaki bar south of the Fraser River,  
  • Chachi’s – gourmet sandwiches and comfort food, 
  • Good Taco  – fresh, homemade tortillas and authentic fillings,   
  • Trattoria Italian Kitchen – classic Italian cuisine with a ‘neighbourhood feel’, and 
  • OEB Breakfast Co. – an all-day breakfast and lunch restaurant that offers ‘familiar classics’.  
THE COURTYARD at Willowbrook Shopping Centre Rendering

THE COURTYARD’s goal is to attract shoppers to Willowbrook by offering multiple food and beverage options that in themselves will be attractions on top of any entertainment that would be featured. Food and beverage is shown to increase dwell time at shopping centres which in theory would translate to increased sales in stores and other businesses. 

QuadReal has positioned Willowbrook Shopping Centre as a premium offering for the Fraser Valley region which is located east of Vancouver. Willowbrook has seen millions invested in the centre over the past several years including upgrades to the centre as well as new tenants. 

We reported last year that three junior anchor tenants would be aded to the centre including TJX-owned Winners, T&T Supermarket and Nordstrom Rack. In 2018 we reported that QuadReal was expanding the centre by 190,000 square feet in an outdoor configuration, adding retailers such as Toys R Us and Sport Chek in the mall’s former Target space as well as a new H&M store. 

QuadReal also owns several other shopping centres in Canada seeing redevelopments including the Oakridge Centre in Vancouver, Bayview Village in Toronto, Cloverdale Mall in Toronto, and others. 

Podcast [Interview]: Noah Stern, Co-CEO of Moose Knuckles

Craig speaks with Moose Knuckles co-CEO Noah Stern about the future of the company as it goes fur-free. Included in the discussion is how Moose Knuckles pivoted and grew during the pandemic as well as its future plans to expand the brand with standalone stores globally.

The Weekly podcast by Retail Insider Canada is available on Apple Podcasts, Stitcher, TuneIn, Google Play, or through our dedicated RSS feed for Overcast and other podcast players.

**Podcast Sponsor (MSC): As one of the world’s leading container ship lines,  MSC is promoting a sustainable business model that goes far beyond the ‘business as usual’ approach. [Read more on MSC’s Sustainability Program]

Discussed this episode:

Subscribe, Rate, and Review our Retail Insider Podcast!

Follow Craig:

Follow Retail Insider:

Listen & Subscribe:

Share your thoughts!

Drop us a line at Craig@Retail-Insider.com. You can also rate us in Apple Podcasts or recommend us in Overcast to help more people discover the show!

Background Music Credit: Hard Boiled Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License. http://creativecommons.org/licenses/by/3.0/

Frank and Oak Ends ‘Style Plan’ Subscription Service Program

Frank and Oak "Style Plan" box
Frank and Oak "Style Plan" box. Photo: Daily Hive.

Montreal-based fashion brand Frank and Oak launched its “Style Plan” back in 2018 where their in-house stylists would curate a selection of Frank and Oak products to ship out to clients. Each month, clients would receive an email with the recent picks and would automatically ship to customer. All items could be returned; however, a $25 styling fee would be charged if items purchased cost less than $25. There were other benefits (like 20% off their website, etc.) included with the service, but this was the core feature for the “Style Plan” service.

Starting in July 2021, Frank and Oak notified its “Style Plan” clients that the company was discontinuing the subscription service.

Email to Frank and Oak "Style Plan" clients announcing its discontinuation
Email to Frank and Oak “Style Plan” clients announcing its discontinuation. Photo: Lee Rivett.

While not outright stating that they were cancelling the “Style Plan” service, Frank and Oak basically is cancelling this service. The rationale provided for the change was “As part of our environmental pledge, we’ve decided to remove monthly boxes in order to reduce our footprint while offering a seamless shopping experience”.

In place of the “Style Plan” service, Frank and Oak is offering a free loyalty program which provides benefits such as member pricing, early access to new collections & events, private sales, and free shipping & returns on all orders. Most of these are standard fare for most online clothing retailers at this point.

To be convinced and have access to this site from anywhere in the world, do the correct setting up VPN Android. You can also use other sites for your needs with this helper. 

Image: Frank and Oak

In June 2020, Frank And Oak filed for bankruptcy protection with about $19 million in debts. The company launched as an online menswear brand in 2012 and began opening stores after that, and in 2017 launched womenswear that included some standalone women’s stores. The company had 20 stores and now only has a handful in Quebec, Ontario and British Columbia. Frank And Oak has struggled for several years and came up with creative ways to stay in business, including a partnership with Postmedia for advertising in return for an equity stake as well as with landlord Cadillac Fairview. In March 2020, Frank And Oak co-founder Ethan Song left the company.

Sporting Goods Retailer Decathlon Opens Pop-Up Store in Brampton

Image: Decathlon Pop-up at Bramalea City Centre

French sporting goods behemoth Decathlon has continued its Canadian expansion with a pop-up at the Bramalea City Centre near Toronto.

The pop-up store in Brampton, ON carries a variety of the company’s best selling products. In addition, the brand is offering free shipping to the store on any product purchased at Decathlon.ca.

Decathlon has more than 1,600 stores in over 50 countries. It designs, manufactures, tests, and sells apparel and equipment for over 65 different sports. Decathlon teams provide a complete sports experience through in-store gyms, product test areas, sports classes, training apps and physical and virtual activities for the community. Currently, there are five Decathlon Canada stores in Quebec, one in Nova Scotia and two in Ontario.

Retail brokerage and consultancy Oberfeld Snowcap is leading Decathlon’s expansion in Canada under the direction of Sylvain Charron, Robert Weinberg and Darren Quayle. 

We will update this bulletin as the retail updates come in for the expansion.

Lululemon Expanding Robson Street Flagship in Vancouver

Lululemon signage installed on annexed retail space along Robson Street next to the existing flagship location in downtown Vancouver
Lululemon signage installed on annexed retail space along Robson Street next to the existing flagship location in downtown Vancouver. Photo: Lee Rivett.

Retail Insider reported in September 2020 of Canadian athleisure brand Lululemon is expanding its flagship store in downtown Vancouver. The expansion would annex a space vacated by Australian footwear brand UGG. Lululemon will grow its 4,400-square-foot store by an additional 2,500 square feet at 970 Robson Street with the expansion. During the July 2020 walkabout, the Lululemon-branded construction signage for the annexed space was in place for a potential opening in the near future.

Lululemon opened the Vancouver flagship store, occupying the prominent corner of Robson and Burrard Streets, in 2014. Taking over the UGG space will give Lululemon more than 100 feet of linear frontage along Robson Street between Burrard Street and a laneway. Retailers across the street include Victoria’s Secret, Clearly, and the future TWG Tea Salon & Boutique in the former Tesla Motors location. Luxury brand Salvatore Ferragamo occupies the same block at 918 Robson Street.

Lululemon flagship on Robson Street in Vancouver with annexed former-UGG next door with Lululemon signage installed
Lululemon flagship on Robson Street in Vancouver with annexed former-UGG next door with Lululemon signage installed. Photo: Lee Rivett.

CBRE Vancouver’s retail team negotiated the lease deal under the direction of Mario Negris and Martin Moriarty. Lululemon is opening and expanding stores despite the pandemic. In places such as Richmond BC, Lululemon is relocating its store to a space once occupied by Victoria’s Secret, for example.

We will update this bulletin as the retail updates come in for this location.

Canadian Retail News From Around The Web For July 6th, 2021

Canadian Retail News From Around The Web

Top Stories: National

Central/Eastern Canada News

Western Canada News

Brief: Tokyo Smoke Opening in Top Mall, FYE Opens 2nd Storefront

Evolve Strength – Image by Ray Yue

Evolve Strength, a one-stop shop for personalized health and fitness, will be adding it’s first location in the Vancouver marketplace.

Read More about Evolve’s move to the highly anticipated commercial development

FYE at CF Toronto Eaton Centre – Photo by Dustin Fuhs

Specialty entertainment and pop culture retailer FYE has opened a location at CF Toronto Eaton Centre. It’s the second location for the retailer featuring a large selection of Pop Vinyl, collectables, models and a full back section of vinyl records.

Read More about FYE and its newest store

Aerie construction signage at Park Royal Shopping Center in West Vancouver (July 2021)
Aerie construction signage at Park Royal Shopping Center in West Vancouver (July 2021). Photo: Lee Rivett.

American intimate apparel Aerie has construction signage up at Park Royal Shopping Centre in West Vancouver, B.C. within the “Park Royal South – Exterior” section. It replaces a retailer that shut its store after a restructuring.

Read More about Aerie’s newest store location and what it replaces

Former TWG Tea Salon & Boutique location at 1070 W Georgia Street in Vancouver
Former TWG Tea Salon & Boutique location at 1070 W Georgia Street in Vancouver (December 2016). Photo: Stuart Isett

Singapore-based TWG Tea Salon & Boutique is relocating its first North American retail presence which opened in Vancouver in December 2016 to a considerably smaller retail space recently vacated by a well-known auto dealer.

Read More about TWG Shifting gears by going small

How Lowe’s Canada Weathered the Pandemic by Implementing More than 230 New Initiatives: Executive Interviews

Image: Lowe's

Responding to the changing needs and desires of consumers, retail giant Lowe’s Canada has implemented more than 230 initiatives over the past  year or so aimed at improving customer experience on every channel it operates – in stores, across websites, by phone, by live chat, on social media and through its VIPpro app.

Those initiatives were fuelled by the changing landscape in the retail world brought on by the COVID-19 pandemic and the IT team of about 345 experts enabled Lowe’s to roll out a number of ideas in rapid fashion, which were planned initially for the longer term. The company accelerated its IT transformation, increasing its project volume by more than 50 per cent.

Rajat Khanna

Rajat Khanna, Lowe’s Canada’s Vice President Information Technology, said as a home improvement retailer it provides many essential products and services for customers. For the customer, a complete omnichannel experience was required. From a store standpoint, staff had to adapt to the changes required through mandatory public health measures. The supply chain was challenged.

All three dynamics came into play.

“On top of that we had an added thing to solve: How do we harmonize our experience across all the banners that we have. We have a Lowe’s banner. We have a RONA banner. We have a Reno-Depot banner,” said Khanna.

Image: Lowe’s

“Looking at all this, the good news was we already had all the plans in place. Now the road map was three to four years. So what we had to do was how do we fast forward everything that we had already in the plan by 50 to 75 per cent and in addition to that, not just fast forward, but be agile and roll out in months so that we can keep making progress.”

For example, it fast forwarded its Zebra Smartphones, handheld devices, for staff. Thousands of them across all banners. The smartphones have apps on them to help staff in various ways provide a better experience for customers. For example, an app as a store counter to keep track of how many people are coming and going from the store. There’s also a line-busting app that monitors how many people are in line for checkout for when it’s too busy staff can check people out while they are in line. Also, product inventory apps where staff can determine how much product is available and where it’s available.

“That Zebra Smartphone became a tool for us that solved our problems today. It also became a leverage for us where we can keep installing apps. There’s no shortage of it. We have about 20 now but we can go to 30, 40, 50 in the future. It becomes a good platform for us to scale,” said Khanna.

“In about 14 months, we rolled out about 230 initiatives. We moved that fast.”

Image: Lowe’s

These were just some of the initiatives fast-tracked in 2020:

  • A curbside pickup scheduler where a customer could order a product but also choose a time slot of when they want to be at a store to pick it up;
  • An online colour paint selector where customers could see different colours, see a virtual room setting where that paint was used;
  • Pickup lockers where customers could come and grab items they had purchased which were being stored in the contactless lockers at the store;
  • During the first wave, Lowe’s customer service call volume increased more than eight-fold. New initiatives included interactive voice response (IVR), online parcel tracking and order cancellation, as well as a live chat feature on websites to ease the pressure on its teams and help customers more effectively by reducing the time they spend waiting on the phone, 94 per cent less time to be exact;
  • Installation of electronic shelf labels in its Appliances department. It will be rolled out eventually to other products such as lumber;
  • The VIPpro app and Pro pickup priority service for contractors helping them get the tailored service they are accustomed to obtaining from its in-store Pro teams.

Tony Cioffi, Executive Vice President, Store Operations, said the IT transformation for the company has been huge.

Tony Cioffi

“It’s really about the partnership between IT and store operations. We have an IT support team that understands what the issue is and really goes into stores to understand what problems we are trying to resolve and then really work in partnership to resolve them,” said Cioffi.

“The biggest paradigm shift we’ve done as a team is we’re attached at the hip. Our teams are attached at the hip. We know that we can rely on our IT organization when we’re looking at what problem are we trying to solve and go after.

“We talk a lot about retail fundamentals in our business. We’re trying to get our stores focused really on three things. And when you focus on three things it allows your life to be a lot clearer and you can really get things done. Our number one priority is customer service. Making sure we’re there to serve our customers. Our number two priority is making sure we have the inventory in our shelves, the in-stock position, so that when a customer comes in they have what they need. And number three making sure that when a customer walks in our stores, they feel it’s a clean environment and they feel safe. And nothing has been more important in the last 18 months than having those priorities. Every project, every IT, technology or process that we’re implementing, has all been with the focus of how do I make my store associates spend more time on those big three, on the three retail fundamentals.”

Cioffi said the pandemic made the retailer, and the industry, understand how nimble and quickly they had to respond to changing consumer trends. And multiple initiatives were put in place to support those front line workers who were taking care of those customers.

The Rec Room Opens at The Amazing Brentwood in Burnaby [Photos]

The Rec Room entrance from the Grand Lobby at The Amazing Brentwood in Burnaby
The Rec Room entrance from the Grand Lobby at The Amazing Brentwood in Burnaby. Photo: Lee Rivett.

Cineplex-owned “eats & entertainment destination” The Rec Room has opened its first location in British Columbia at Burnaby’s The Amazing Brentwood. The venue spans 44,000 square feet and it combines amusement gaming, several dining options and feature attractions in one destination. The Rec Room is located directly below the new ‘Cineplex VIP Cinemas Brentwood’ which will be opening soon as well.

The grand opening is a highly visible and major milestone for Shape Properties in showing progression in its master plan for The Amazing Brentwood after purchasing the shopping centre in 2010. Retail Insider recently featured the Phase 1 transformation of retail and restaurant amenities in a photo tour. The addition of The Rec Room is key in furthering the goal of Shape Property “to become the ultimate gathering place”.

Announced back in May 2017, the location becomes the first Rec Room west of the Rockies. “We are very pleased that Cineplex has chosen The Amazing Brentwood for both of its flagship concepts, including the first location of The Rec Room in BC,” said Darren Kwiatkowski, Executive Vice President of Development and Design at Shape Properties.  “The Cineplex VIP Cinema will occupy the top floor of the signature building that floats dramatically above the Plaza, designed specifically for a premium movie experience. The Rec Room is one floor below, and together they will play an integral role in activating The Plaza and The Entertainment Precinct which is designed to be the vibrant public heart of The Amazing Brentwood and the overall Brentwood Town Centre.” 

Exterior of The Rec Room from Town Centre Plaza
Exterior of The Rec Room from Town Centre Plaza. Photo: Lee Rivett.
Venue Map for The Rec Room at The Amazing Brentwood in Burnaby
Venue Map for The Rec Room at The Amazing Brentwood in Burnaby. Map: The Rec Room/Cineplex

Arriving at Burnaby’s The Rec Room

The main entrance is accessed through the central building through the “The Grand Lobby” on the second floor. Crossing a bridge brought the tour to the main reception and coat check desk. The location-specific pool cue portrait of Burnaby was hung next to the main desk as is a tradition for each “The Rec Room” location.

The Grand Lobby entrance with the pedestrian overpass to "The Rec Room" entrance (June 2021).
The Grand Lobby entrance with the pedestrian overpass to “The Rec Room” entrance (June 2021). Photo: Lee Rivett.
Entrance and Coat Room at The Rec Room at The Amazing Brentwood in Burnaby
Entrance and Coat Room at The Rec Room at The Amazing Brentwood in Burnaby. Photo: Lee Rivett.

The Yard

The Yard is a key attraction for The Rec Room and is a massive attractions area where guests can play over 90 amusement games. Feature attractions including virtual reality and race car simulators, as well as classic favourites like bowling lanes and air hockey. Crowd-pleaser video games include blockbuster titles like Jurassic Park as well as gamer favourites like Halo.

The Yard at The Rec Room in The Amazing Brentwood in Burnaby
The Yard Entrance at The Rec Room in The Amazing Brentwood in Burnaby. Photo: Lee Rivett.

Racing simulation is a largely untapped market when it comes to competitive gaming on a professional scale. The Rec Room noted the trend while partnering with Victoria-based racing simulators located on the floor. High-Tech VRX motion-based car simulators are available to give patrons the experience of driving the race track like a professional race car driver.

Racing Games of The Yard at The Rec Room in The Amazing Brentwood in Burnaby. Photo: Lee Rivett.

Gamers will be able to focus on fun with VenueSafeTM, a set of protocols and procedures that Cineplex follows each and every day to keep its employees and guests safe, in accordance with provincial guidelines. Committed to guests’ safety, these protocols include enhanced cleaning, safety signage, and a games-floor and dining-space configuration designed specifically to ensure proper physical distancing throughout the facility.

COVID-related stations were spaced amongst the video games throughout The Rec Room
COVID-related stations were spaced amongst the video games throughout The Rec Room. Photo: Lee Rivett.

Walking through The Yard has something for every patron. The Rec Room brings opportunities for fleeing the zombie apocalypse, maneuvering the claw for your favourite plush toy, getting your “Super Smash” going with Mario Brothers, or getting athletic with Basketball Hoop-Toss and baseball pitch. All are taken care of through an RFID-enabled bracelet to keep you fumbling for coins and to enjoy the games. Old school games like Atari Pong and the World’s Largest Pac-Man are sure to be favourites.

Ping Pong Lounge at The Rec Room in The Amazing Brentwood in Burnaby
Ping Pong Lounge at The Rec Room in The Amazing Brentwood in Burnaby. Photo: Lee Rivett.
Overview of The Yard at The Rec Room in The Amazing Brentwood in Burnaby
Overview of The Yard at The Rec Room in The Amazing Brentwood in Burnaby. Photo: Lee Rivett.

The Trophy Case

Once patrons are done saving the world from the zombie apocalypse, credits earned are tracked on RFID wristbands and can be redeemed at “The Trophy Case” redemption store for a wide variety of prizes – everything from retro candy to drones, and whisky stones to portable speakers. Bragging rights go to the top earners who will be profiled on The Rec Room’s legendary leaderboard.

The Trophy Case at The Rec Room in The Amazing Brentwood in Burnaby
The Trophy Case at The Rec Room in The Amazing Brentwood in Burnaby. Photo: Lee Rivett.
The Trophy Case at The Rec Room in The Amazing Brentwood in Burnaby
The Trophy Case at The Rec Room in The Amazing Brentwood in Burnaby. Photo: Lee Rivett.

Sit Down Food Options at Three10

Three10 is an upscale casual restaurant that is playfully named after Canada’s three territories and 10 provinces. The full-service restaurant features the best in wood-fired pizza and Canadian-inspired cuisine through familiar items that have been elevated and transformed through fresh ingredients and innovative cooking techniques.

Intended as a gathering place to visit or watch a sporting event on the ultra big screen television with close proximity to “The Yard” for those wanting a break from the action, or between hockey periods.

Three10 Restaurant at The Rec Room in The Amazing Brentwood in Burnaby
Three10 Restaurant at The Rec Room in The Amazing Brentwood in Burnaby. Photo: Lee Rivett.
Upper Three10 Restaurant at The Rec Room in The Amazing Brentwood in Burnaby. Photo: Lee Rivett.

Grab and Wander Food Options at The Shed

The Rec Room’s quick-service destination includes a poutinerie with elevated toppings like porchetta, smoked brisket, lobster and wild mushrooms. It’s mainly intended to grab-and-go to allow patrons to eat while they compete in The Yard. It also has drinks such as 16 draught beers on tap (many locally sourced) and a sweet selection of made-to-order funnel cakes.

The Shed at The Rec Room in The Amazing Brentwood in Burnaby
The Shed at The Rec Room in The Amazing Brentwood in Burnaby. Photo: Lee Rivett.

Other Meeting Spaces for The Rec Room

Additional spaces to the right of the main entrance and aside from the action allows for drinks and conversation for patrons, including:

  • The Lounge and Lofts provide small group space for informal drinks, and
  • The Den provides multiple private dining rooms for corporate events.
Lounge/Loft/Den at The Rec Room at The Amazing Brentwood
Lounge/Loft/Den at The Rec Room at The Amazing Brentwood. Photo: Lee Rivett.

The Hall

An open performance space next to Three10 offers potential for both live and programmed entertainment, including musical acts, comedy, DJs, trivia, and karaoke once provincial restrictions are lifted.

The Hall just beyond the Upper Three10 Restaurant at The Rec Room in The Amazing Brentwood in Burnaby
The Hall just beyond the Upper Three10 Restaurant at The Rec Room in The Amazing Brentwood in Burnaby. Photo: Lee Rivett.
The Hall at The Rec Room in The Amazing Brentwood in Burnaby. Photo: Lee Rivett.

The Rec Room opened its very first location at Edmonton’s South Edmonton Common in the fall of 2016. The Amazing Brentwood location is the ninth The Rec Room location for Cineplex, opening closely after the eighth location in Avalon Mall in St. Johns, Newfoundland which gave Cineplex bragging rights in saying The Rec Room is now “coast-to-coast” in Canada.

Cineplex currently operates eight other locations of The Rec Room in West Edmonton Mall, South Edmonton Common, Calgary, Winnipeg, London (ON), Mississauga, Toronto and St. John’s, with another location opening this summer in Barrie (ON). The Rec Room range in size from 30,000-50,000 square feet, with approximately half of the space devoted to dining and live entertainment and the other half devoted to amusement games and feature attractions. Cineplex also operates Playdium, an entertainment complex designed for teens, their friends and family, with locations in Brampton (ON), Whitby (ON) and Dartmouth (NS).