Jollibee launches next-level mobile app

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Jollibee, the global restaurant sensation, has unveiled its newly enhanced mobile app.

Available now on the Apple App Store and Google Play, the app allows customers to easily order their favourites.

The new app delivers a refined, user-friendly experience, putting Jollibee’s great-tasting food at a good value that is always served with joy right in the palm of every fan’s hand. Key features designed to streamline the ordering process include allowing users to customize and re-order their must-have bites, track orders, and skip the line for quick and effortless pickup. Flexible payment options now give users the ability to use Apple Pay or Google Pay to place their orders for even more convenience when a craving strikes, said the brand.

Luis Velasco
Luis Velasco

“At Jollibee, we’re always looking for ways to bring joy to our customers—not just through our food, but through every interaction – whether that’s in store or online,” said Luis Velasco, Senior Vice President and Marketing Head at Jollibee North America.

“Our revamped app is designed to enhance the overall Jollibee experience, whether you’re ordering your favourite Jolly Crispy Chicken or enjoying exciting rewards from our loyalty program. It’s another step in our commitment to delivering the best possible experience to our fans.”

For Jollibee Rewards members, the company said the app offers a seamless, fully integrated loyalty experience. In just one tap users can check their program status, refer friends to earn bonus points, and redeem their Jolly Points for even jollier rewards. An all-new store locator function allows users to stay up to date on the latest happenings at their nearest Jollibee. Through the optimized mobile app, it’s never been easier to experience the joy that’s found in every Jollibee visit.

Jollibee’s new mobile app unlocks even more joy and convenience for its swarms of fans across North America.

To celebrate the launch, Jollibee is offering an exclusive reward for new Jollibee Rewards members during the month of September. Customers who sign-up for Jollibee’s loyalty program will get $5 off their order when they spend $10 or more. Fans can download the new mobile app to access this offer.

Jollibee is the flagship brand of the Jollibee Group, a global restaurant company. Jollibee said it is on its way to becoming a $1 billion business by 2028.

The Jollibee Group is one of the world’s fastest-growing restaurant companies with 19 brands and over 9,900 stores across 33 countries.

The Jollibee Group’s portfolio includes nine wholly owned brands (Jollibee, Chowking, Greenwich, Red Ribbon, Mang Inasal, Yonghe King, Hong Zhuang Yuan, Smashburger and Tim Ho Wan), five franchised brands (Burger King, Panda Express, Yoshinoya, Common Man Coffee Roasters, and Tiong Bahru Bakery in the Philippines), and ownership stakes in other key brands like The Coffee Bean and Tea Leaf (80%), Compose Coffee (70%), SuperFoods Group that operates Highlands Coffee (60%), and bubble tea brand Milksha (51%). The company also has membership interests in Tortazo, LLC, along with Chef Rick Bayless, for Tortazo in the U.S. and has recently invested in Botrista, a leader in beverage technology.

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Mario Toneguzzi
Mario Toneguzzi
Mario Toneguzzi, based in Calgary, has more than 40 years experience as a daily newspaper writer, columnist, and editor. He worked for 35 years at the Calgary Herald covering sports, crime, politics, health, faith, city and breaking news, and business. He is the Co-Editor-in-Chief with Retail Insider in addition to working as a freelance writer and consultant in communications and media relations/training. Mario was named as a RETHINK Retail Top Retail Expert in 2024.

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