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Toronto-founded HBFace frames beauty brand around resilience and mental health on Blue Monday (Photos/Video)

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Toronto-founded beauty brand HBFace is positioning its business around a founder-led philosophy of “Resilient Beauty” on Blue Monday (January 19), linking its operations and brand identity to mental health awareness and daily self-care routines.

The company, founded by CEO Haley Bogaert, traces its origins to personal loss and grief, which it says shaped both its product focus and service model. HBFace describes its approach as prioritizing simplified beauty routines and expert brow services intended to support confidence and consistency for customers, particularly during difficult periods.

Founder-led origins shape brand strategy

HBFace says the brand was created after Haley lost both her mother and brother to mental health and addiction within a six-month period. Following those losses, she developed a daily makeup routine that she describes as a source of structure and stability rather than escapism.

The company states that this routine became the foundation of Resilient Beauty, a philosophy it defines as the belief that beauty does not need to be complex to be effective. HBFace reports that this philosophy guides its business decisions and service offerings.

According to the company, HBFace centres its operations on expert brow services, streamlined makeup and simplified routines. The brand says these offerings are designed to help clients feel confident and supported, with an emphasis on accessibility and ease of use.

HBFace describes its business as intentionally avoiding trend-driven complexity, instead focusing on consistency and practicality. The company says this approach reflects its view that resilience is built through repeatable, everyday practices.

Source: HB Face
Source: HBFace

Mental health alignment and growth

HBFace says it currently supports the Centre for Addiction and Mental Health (CAMH), aligning its brand mission with mental health awareness and care. The company describes this support as part of its broader commitment to integrating purpose into its business model.

The brand says it continues to grow while maintaining a focus on simplicity and accessibility. It characterizes its growth strategy as remaining grounded in its founding values rather than expanding into more complex or trend-focused offerings.

Timing tied to Blue Monday

The company frames beauty routines as grounding rituals and describes resilience as a daily practice rather than an abstract concept.

HBFace says its perspective is rooted in lived experience and founder leadership, rather than trends, and that this approach continues to inform how the business operates and communicates with its customers.

“Experiencing loss at a young age fundamentally changed the way I view beauty. When you lose people you love, you quickly realize that perfection is irrelevant. What matters is how something makes you feel. Beauty stopped being about transformation for me and became about grounding, routine, and self-connection,” said Bogaert.

“That perspective is woven into HBFace at every level. We do not chase extremes or unrealistic standards. Our services and products are designed to be consistent, approachable, and comforting. Internally, we operate with the same philosophy. We prioritize humanity, flexibility, and mental health for our team, because beauty should never come at the expense of well-being.”

Source: HB Face
Source: HBFace

Creating beauty that lasts emotionally and functionally

Bogaert said Resilient Beauty means creating things that support people on both good days and hard ones. 

“It is beauty that holds you steady rather than asking you to perform. In practice, that means thoughtful formulations, neutral and wearable tones, and services that feel calm and intentional rather than rushed or overcomplicated,” she said.

“When we design a product or experience, we ask whether it will make someone feel more like themselves and whether it will simplify their day. If the answer is no, we do not move forward. Trends come and go, but emotional needs do not. Our goal is to create beauty that lasts emotionally and functionally.”

Making simplicity feel luxurious

Bogaert said simplicity was both a personal and strategic decision. During periods of grief and burnout, even small routines can feel overwhelming. 

“I wanted HBFace to remove friction rather than add to it. A streamlined routine allows people to show up for themselves without pressure or excess,” she said.

“Our customers deeply resonate with this approach. They tell us they trust HBFace because we do not try to sell them everything, only what works. In a world of constant noise, simplicity feels luxurious. It builds trust, consistency, and long-term loyalty.”

Bogaert said its partnership with CAMH is not a marketing initiative. It is a responsibility. 

“We ensure it remains meaningful by letting it influence how we operate, not just how we communicate. That includes how we train our teams, how we talk about mental health internally, and how we design customer experiences that feel safe and supportive,” she said.

“We are intentional about staying educated, listening, and evolving. Mental health is not a campaign. It is an ongoing commitment. If a partnership does not change behaviour, it does not matter.

Source: HB Face
Source: HBFace

“The beauty industry often treats mental health as an aesthetic rather than a reality. There is still too much emphasis on fixing how people look instead of supporting how they feel. Wellness is often framed as perfection, perfect skin, perfect routines, perfect habits, which can be isolating for people who are struggling.

“True wellness is flexible. It allows for low-energy days and imperfect routines. As an industry, we need to create more space for honesty, softness, and self-acceptance. Beauty should meet people where they are, not where they are told they should be.”

More from Retail Insider:

HBFace opens in Sarnia — a full-circle moment rooted in resilience (Photos)

Source: HB Face
Source: HBFace
Source: HB Face
Source: HBFace
Source: HB Face
Source: HBFace
Source: HB Face
Source: HBFace
Source: HB Face
Source: HBFace
Mario Toneguzzi
Mario Toneguzzi
Mario Toneguzzi, based in Calgary, has more than 40 years experience as a daily newspaper writer, columnist, and editor. He worked for 35 years at the Calgary Herald covering sports, crime, politics, health, faith, city and breaking news, and business. He is the Co-Editor-in-Chief with Retail Insider in addition to working as a freelance writer and consultant in communications and media relations/training. Mario was named as a RETHINK Retail Top Retail Expert in 2024.

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