Deloitte

Deloitte projects 14% drop in Canadian holiday spending to record low

Mario Toneguzzi -
A Deloitte survey finds shoppers are increasingly focused on discounts, with tariffs, inflation concerns and economic uncertainty shaping holiday budgets.

Deloitte report warns rising trade tensions and labour disruptions reshaping Canadian supply chains

Mario Toneguzzi -
Global disruptions are up 38% year over year.

Deloitte: Export diversification now an execution challenge for Canadian firms

Mario Toneguzzi -
Preparedness and capability — not market access — increasingly determine which organizations can compete in today’s trade environment.

AI-enabled fraud surges as most retailers remain unprepared, Deloitte warns

Mario Toneguzzi -
As retailers embrace AI-driven innovation, fraudsters are using the same technology to launch more complex, scalable attacks

Canadian Loyalty Programs Enter a New Era of Innovation

Craig Patterson -
Retailers are rethinking loyalty as shoppers demand value, personalization, and fresh experiences in a fast-changing market.

Unified retail experience key for Canadian shoppers: Deloitte

Mario Toneguzzi -
Deloitte Canada's Shirl Gilani says retailers must blend digital and in-store shopping to meet evolving customer expectations.

Canadian holiday spending to rise 3% amid economic uncertainty, Deloitte finds

Mario Toneguzzi -
Despite persistent inflation and recession fears, Canadians are prioritizing value and smart shopping this holiday season. Trends include earlier spending, AI-powered gift searches, and a shift toward experiential gifts, says Deloitte.

The search for value: A season of cautious spending: Deloitte report

Mario Toneguzzi -
Deloitte's latest report highlights a season of cautious spending as Canadian consumers prioritize value.

Back-to-School Spending Expected to Remain Flat in 2024, Deloitte Survey Reveals

Mario Toneguzzi -
Survey predicts flat K-12 spending with parents seeking early discounts, prioritizing value and convenience, and adopting new shopping strategies while retailers face challenges.

Consumer Spending Downturn Expected for Retailers in Canada for Holiday 2022 [Deloitte Report]

Mario Toneguzzi -
Numbers are expected to drop below 2020 levels as inflation and economic uncertainty hit consumers who are already pessimistic.

Focusing on Customer Experience is Critical for Retailers in Canada Amid Increasing Competition: Study

Sean Tarry -
An expert says retailers need to compete or be left by the sidelines as we head into the summer and the pandemic sorts itself.

Small Format Grocery Stores are the Future in Canada: Report/Experts

Mario Toneguzzi -
A rise in e-commerce and a shift in consumer preferences is expected to shape grocery retail in this country, negating the need for large-format warehouse formats.

Canadian Malls Need to be Revolutionized Post-Pandemic: Report

Mario Toneguzzi -
A report by Deloitte sets out five critical changes that mall landlords, retailers, and the entire industry must embrace to protect the sector and keep Canadians coming back into stores.
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