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Roots

Online Customer Service More Important than Expected Amid Digital Shift in Canada: Study

A new Salesforce report notes consumer expectations may not be met resulting in lost sales to competitors.

New BIWAY $10 STORE Concept to Launch August 2020 in a 15,000 sf Retail Space [EXCLUSIVE]

After an initial announcement for a store half the size in 2019, the new BiWay revival concept has taken a shift that includes a different location than was previously announced, as well as a broader product assortment.

BRIEF: goop Opening 1st Storefront in Canada, Hopson Grace Opening in Muskoka, Fjällräven Lands in Calgary.

Other News: Roots Launches Experiential Initiative, Etsy Announces Awards, Staples National Hiring Day.

Roots Continues Multi-Year Global Expansion with New Stores in Canada and Abroad [Feature]

The iconic Canadian retailer continues to open its experiential new concept stores in Canada through new locations as well as relocations and renovations, with several units planned, as well as a significant global push and investments around distribution and omni-channel.

Roots to renovate/expand 2 flagships and relocate 3rd

Roots has confirmed new leases for two flagship stores in Toronto and one in Vancouver, and it is committing several million dollars in major renovations to these stores. A third flagship on Toronto's Bloor Street West will relocate. The stores include the...

ROOTS IS 40 YEARS OLD TODAY – AND IT’S CLOSING ITS TORONTO FLAGSHIP ON BLOOR

Today, Toronto-based Roots turns 40 years old. Interestingly, it just opened its 100th store in Asia. It will celebrate its birthday in its flagship Toronto store, which it will eventually close. For those unfamiliar, Roots is a "lifestyle brand" known for its...

ROOTS WILL OPEN AT 89 BLOOR ST. W. IN TORONTO

Readers may be disappointed to learn that Roots has leased the retail space at 89 Bloor St. W. in Toronto. The space had sat vacant since early 2011. We've been told that Roots will be vacating their 100 Bloor St. W....
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