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SEE Eyewear Commences Canadian Boutique Expansion

(TORONTO STORE. PHOTO: CRAIG PATTERSON)

Edgy and popular SEE Eyewear has officially launched its Canadian expansion with its first standalone store, located in Toronto. SEE has set its sights on potentially more Canadian boutiques, as it carefully expands its operations by opening locations where it sees synergies. 

SEE, which stands for ‘Selected Eyewear Elements’, was founded in 1997 by optical pioneer Richard Golden, with an aim to provide consumers with affordably priced, fashion-forward eyewear. The company’s prices encourage shoppers to create a ‘wardrobe’ of glasses, with a wide variety of styles available. In the Toronto stores, SEE’s collection ranges from $199 to $599 for eyeglasses and include single vision plastic or polycarbonate lenses, and all sunglasses are priced at a reasonable $149 per pair. 

(RICHARD GOLDEN – FOUNDER, CEO OF SEE EYEWEAR)

According to Mr. Golden, SEE is considered to be the first optical retailer to have created its own brand, and prices are kept reasonable by selling in-house designs directly to consumers. SEE has an in-house design team, and it also works with artisans from 17 countries worldwide (mostly from Europe) to constantly produce new styles. SEE produces a limited number of each frame, sometimes only two per colour for each city or store. “It really is the closest thing to custom eyewear made just for you,” said Mr. Golden. “It is ideal for people who want a unique look that no one else will have and we think that will really resonate with the Toronto clientele.” 

SEE Eyewear’s first Canadian store opened this fall at 153 Cumberland Street in Toronto’s Yorkville area. The 812 square foot boutique was created by carving out space from adjacent fashion retailer Nicholas. CBRE Downtown Toronto’s Arlin Markowitz and Alex Edmison acted on behalf of both the landlord and tenant in the Cumberland Street lease deal. 

Photo: SEE Eyewear

The Toronto boutique is SEE’s 41st boutique location — SEE has 40 stores in the United States in various major centres. It took years to find the right space for SEE’s first Canadian store, according to Mr. Golden. “I was looking for a location like Soho in New York City,” explained Mr. Golden, and he knew that Toronto’s Yorkville, which features a range of retailers in a unique village-like setting, was the right place to open the store. 

“Toronto has been on my ‘must have’ list for years, we just needed to find a location that meets our stringent store selection criteria,” said Mr. Golden. “We love settings with a great cross section of style savvy pedestrians and good co-tenancy in the area. Yorkville has a vibrant neighborhood vibe that we love. It is the most ideal area SEE could ever choose for its flagship Canadian store. After numerous trips to view potential sites for SEE, the second I saw the Cumberland location I said yes on the spot. We look forward to adding more locations throughout the city as well as other great Canadian towns from which many of their residents are longtime SEE lovers in our locations outside of Canada. We are incredibly excited to have finally found our home in Yorkville.” 

Toronto’s Queen Street West could be the next target for SEE Eyewear, according to Mr. Golden. And while he prefers urban street-front locations, he said that a third Toronto store could end up locating in one of the GTA’s major malls, which are world-class. 

“I can’t remember the last time I was this excited about opening a new SEE store,” said Mr. Golden.  “My love of Canada—and Toronto in particular—began in my youth at Camp Tamakwa in Algonquin Park with the lifelong friends I made there who hailed from the city. I’ve spent a considerable amount of time visiting them over the years, and developing new friendships with other Toronto natives.” 

Mr. Golden explained that SEE is opening stores carefully, with only a handful opening every year. As such, its Canadian expansion will be careful, and will be dependent on finding the right real estate. He said that he ideally wants spaces with storefronts that can be branded and customized, as with the facade of the new Cumberland Street store in Toronto. 

Targeted Canadian cities for SEE include Montreal and Vancouver, which could both see more than one location open, depending on if the right space can be acquired. Other cities could follow as the brand gains traction among Canadian consumers. In an increasingly crowded eyewear market in Canada, SEE stands out for its bold designs, unique business model, limited product run, and overall high quality with its frames being made in the same factories as some of the world’s most popular and priciest glasses brands. 

**Photos were provided by SEE Eyewear

Last Chance to Register for RCC Bricks and Mortar Forum, Tuesday November 21 in Toronto

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There’s still time to register for the Tuesday, November 21, Retail Council of Canada Bricks and Mortar Forum. It’s part of the Leaders in Retail Breakfast Series, and it’s the only session all year that’s open to all retail, media, and industry partners. 

The morning kicks off with a breakfast and networking, followed by three sessions. The first session discusses Canadian shopping centres, referencing the soon-to-be-released 2017 Retail Council of Canada Canadian Shopping Centre Study. The conversation will revolve around what Canada’s top malls are doing to remain relevant, and Kevin Graff, President of Graff Retail, will host the panel. Panelists will include Chris Tarrant Vice President, Store Development & Design at
Starbucks Coffee Canada, Alex Jones, Vice President, Real Estate at Roots Canada, as well as Retail Insider’s Craig Patterson, who will also be speaking about the study’s results. 

The second discussion will revolve around how retailers can leverage their digital influence for bricks & mortar purchases. Chris Chan, Brand Lead, Fashion & Apparel at Google Canada will be joined by Marc Laurent-Atthalin, Performance Media Manager for Reitmans Canada Ltd. to review an example of how cutting edge location based technologies are enabling retailers to measure the impact of online investments to store traffic and sales, and how retailers can make digital spending decisions to increase store traffic. 

The third session, titled “Why Now? Bricks & Mortar Expansion in the Retail ‘Apocalypse’” will discuss the fact that physical retail is still very much alive and well, with a discussion with innovative retailers that are opening new stores across Canada, and why they have confidence in bricks & mortar retail. Roundtable participants will include  Rodolphe Barrere, Co-Founder & CEO of POTLOC, Kevin Graff, President of Graff Retail, Chris Doulos, Vice President of Real Estate at Cineplex Entertainment, and Philip Zappacosta, Chief Operating Officer of Toronto-based Philip Group, which includes retail locations for Belstaff, Nanni and philip menswear in Toronto’s upscale Yorkville area. 

There’s room to sponsor both events, even together — the Retail Council of Canada Shopping Centre Study is used as a tool for many in the industry, and the Forum will be well attended. For sponsorship information, contact Mary Markou at: mmarkou@retailcouncil.org

To attend the Bricks & Mortar Forum, REGISTER HERE

Brief: Sugarfina Opens 1st Store, Former Sears Canada Suppliers Open Outlet, Hermes Opening Watch Boutique

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Sugarfina Opens 1st Standalone Canadian Boutique

Los Angeles-based luxury ‘grownup’ candy retailer Sugarfina has opened its first freestanding Canadian retail location, at Metropolis at Metrotown east of Vancouver. There are plans for more as the brand expands with the help of a newly announced $35 million growth equity financing from private equity firm Great Hill Partners

Tony Flanz of Think Retail represented Sugarfina in its deal with Metropolis at Metrotown’s landlord Ivanhoé Cambridge.

Sugarfina confirms that the company intends on operating standalone stores in Vancouver as well as in the Toronto market, with as many as 10 locations in Canada in the coming years. 

According to Think Retail’s website, Sugarfina is seeking retail space in major malls, ideally in the 600 square foot to 1,000 square foot range.

Sugarfina stores feature premium items made from high-quality ingredients, sourced directly from artisan candy makers around the globe. Products include gourmet chocolates, caramels, gummies, malt balls, licorice and other delicious confections. Champagne-infused gummies and maple bourbon caramels have been popular, with celebrity endorsements helping grow brand awareness. The Sugarfina concept has grown rapidly, now boasting 29 boutiques in the United States with three of those being located in Nordstrom stores. 

district m CEO JF Cote honoured with Significant Award

The CEO of innovative Montreal-based advertising company district m, won this year’s EY Emerging Entrepreneur of the Year 2017, Quebec — he was honoured at a black tie gala in Montreal on November 9. 

Mr. Cote was rewarded for his outstanding vision, leadership and achievement in building one of North America’s leading programmatic companies, successfully building a strong company while retaining the innovative culture of a startup.

District m’s mypixel advertising platform was recently featured on Retail Insider. For those who are interested, we have a PDF Q&A Interview with Mr. Cote about the award. 

Former Sears Suppliers Come Together to Open Mega Liquidation Centre in Markham to Sell Direct to Public

In the wake of the Sears Canada bankruptcy, more than 25 Canadian companies have come together to open a 150,000-square-foot, two-story mega liquidation outlet in Markham where a Sears store once stood, and sell their orphaned Sears inventory direct to the public at deeply discounted prices.

With the opening, dozens of local jobs are being created – including the hiring of former Sears employees, with many more positions still to be filled.

Bobby’s Liquidation Outlet is located at 2900 Steeles Avenue, The Shops on Steeles and 404 (Steeles Avenue at Highway 404), and on November 20 there will be an 11:00 a.m. news conference and ribbon cutting. R.S.V.P.:Gail Bergman or Elizabeth Glassen – Gail Bergman PR: info@gailbergmanpr.com. As well, Bobby’s Liquidation Outlet will be donating a portion of profits to organizations assisting people with developmental disabilities.

Corbo Studio Hosts Opening for New Toronto Location

Upscale Toronto-based women’s multi-brand retailer Corbo Studio has re-opened at 118 Cumberland Street (having recently vacated a retail space closer to Avenue Road) in a bright new location facing Village of Yorkville Park. Owner Teresa Mazzei has ‘passed the torch’ of ownership to daughter Michelle Lisa, who has created a friendly and inviting space. 

Michelle brings a fresh approach and renewed vision to the boutique, all while sharing her mother’s philosophy. Artfully curated to include foundational pieces from labels such as by Malene Birger, Filippa K, and Vince., Corbo mixes high-street and high fashion for “the perfectly constructed and edgy balance.” 

Italian Kitchen Relocates Off Alberni Street

The Italian Kitchen restaurant has relocated off of Vancouver’s ‘Luxury Zone’ Alberni Street into a new space at 860 Burrard Street. CBRE Vancouver’s Martin Moriarty and Mario Negris negotiated the deal. 

Restaurants are finding it challenging to operate on Alberni Street, as rents have skyrocketed with the introduction of new luxury retailers — several have opened in the past year, and more will be opening soon. Glowbal Group owner Emad Yacoub said that his rent had doubled as his lease came up for renewal, hence why he moved. We’ll be doing a feature on Alberni Street here on Retail Insider within the next several days. 

Interestingly, the 860 Burrard Street building was once temporarily a home to a luxury brand — in the mid 1990’s, Sonia Rykiel operated at that address for a relatively short time, after vacating a space at 199 Water Street in the city’s Gastown area. 

Glen Korstrom from Business in Vancouver also just wrote a more extensive article on Italian Kitchen’s relocation

Sobeys Launches Holiday Commercial

Grocery chain Sobeys has launched a new holiday commercial, ‘Secret Shopper’, which aired this week. This commercial is the first national holiday brand spot Sobeys has done in the past few years. Last year, they remade their classic ‘Star of Christmas’ commercial in Atlantic Canada and it was a great success.

This year’s ‘Create a Little Holiday Magic’ campaign shifts the marketing focus from product to a larger, more emotional brand narrative. In addition, they partnered with Spotify for the first time to create a special holiday playlist.

INDOCHINO Hosting Black Friday events

Save up to 70% during INDOCHINO’s Black Friday Event — all suits, shirts & accessories with suits starting at $429 (reg. price $999). Use code BLKFRI. For Cyber Monday, New items will be added with sales up to 70% off in its showrooms and online with code CYBMON. The event takes place at all 18 INDOCHINO showrooms, as well as online. 

Hermes to Open Vancouver Watch Boutique

According to construction signage, French luxury brand Hermes is opening a watch boutique inside of Holt Renfrew in Vancouver. The space is located where Links of London recently had a boutique — Links has vacated Holt’s for a freestanding retail space in CF Pacific Centre

Hermes watches will be located near the soon-to-open Bulgari boutique on Holt’s ground floor. 

Hermes will also be unveiling the facade of its new 12,000 square foot Toronto flagship next week, and we’ll be profiling the store when it opens later this month — and something big will be happening in Vancouver, stay tuned for more details. 

Hogtown Smoke to Open 2nd Restaurant and Speakeasy in Toronto

Brokerage RKF has announced that it has arranged a 5,571-square-foot lease with southern-style BBQ and wood-fired grill Hogtown Smoke for its second location in Toronto, at 55 Colborne Street in the St. Lawrence Market district. Hogtown Smoke will open later this month.

RKF’s Steven Alikakos and Alexandra Fieder represented the landlord, Allied Properties REIT, in the transaction.

Hogtown Smoke will feature a 2,722-square-foot restaurant on the ground floor and a 2,849-square-foot bourbon speakeasy, “The Joint,” on the lower level at 55 Colborne Street. Located a few blocks from the world-renowned, 200-year-old St. Lawrence Market complex and the architecturally stunning Brookfield Place, Hogtown Smoke is ideally situated in the heart of Olde Town. The area is known for its historic architecture, exciting theatre, quaint shops, charming restaurants and many outdoor festivals. 

“With the addition of Hogtown Smoke, Colborne Street will become one of the most active bar and restaurant strips in the area,” said Alikakos.

Chanel Opens Toronto Flagship

“Wow” was the first word that came out of our mouth when we entered and toured the new 8,550 square foot Toronto Chanel flagship yesterday, ahead of its public opening on Friday morning. On Monday we’ll publish a lengthy article with photos and a description of the new space, which marks a milestone for Yorkville Avenue, which is becoming one of Canada’s top luxury retail addresses. We’ll also be featuring Yorkville Avenue in an article in December, as part of our new street tour/update series. 

Retail Insider will now be regularly including these briefs as part of our expanding reporting mandate. For more information, contact Editor-in-Chief Craig Patterson at: craig@retail-insider.com

Inside Hunter Boots’ 1st North American Flagship [Photos]

Hunter Boots at Yorkdale Shopping Centre (Hunter Boots)

UK-based fashion brand Hunter, known for its rubber wellington boots, has opened its first standalone North American location — and only its third globally. More locations could follow in Canada, according to Hunter CEO Vincent Wauters

The 2,800 square foot store is located in the Nordstrom-anchored expansion wing at Yorkdale Shopping Centre, in a retail space located between Samsung and a recently opened Roots flagship. 

The Toronto store was designed by Hunter’s in-house interior design team, led by Creative Director Alasdhair Willis, husband of fashion designer Stella McCartney. The store’s design is described as follows: “It reveals the sky and exposes the space to the elements, with the store’s internal envelope acting as a protective canvas to the external landscape lining the perimeter of the space. Visitors ‘look out’ from the contemporary barn architecture onto a backdrop of the Scottish Highlands – the birthplace of the Hunter brand.” Additionally, Hunter confirms that “in-store weather elements will be changed seasonally.”

Hunter Boots at Yorkdale Shopping Centre (Hunter Boots)
Hunter Boots at Yorkdale Shopping Centre (Hunter Boots)

The store’s flooring is fashioned from strips of rubber from the Original green boot, and the store also features mid floor tables that will double as seating, using natural oak and Douglas fir. 

Hunter’s 30-foot wide Yorkdale storefront is “reminiscent of a contemporary greenhouse giving the sense that the sky is surrounding customers upon entry where they are immediately immersed into the brand world of Hunter.” 

CEO Vincent Wauters explained that Hunter is seeking out store locations in a selection of the world’s most cosmopolitan cities, where locals and tourists can converge to experience the Hunter brand in its entirety. Having a retail store allows Hunter to showcase its brand in a way that isn’t possible in a multi-brand retailer. 

Given the rainy climate on Canada’s West Coast, Vancouver could eventually see a Hunter Boots flagship store, explained Mr. Wauters. Nothing is confirmed at this time, however, and the company will expand methodically into markets that make sense for the brand. 

Hunter Boots at Yorkdale Shopping Centre (Hunter Boots)
Hunter Boots at Yorkdale Shopping Centre (Hunter Boots)
Hunter Boots at Yorkdale Shopping Centre (Hunter Boots)

Hunter’s first freestanding retail store opened on Regent Street in London in the fall of 2014, measuring about 5,300 square feet. A second location opened in the spring of 2016 in Tokyo’s Ginza district, spanning about 3,100 square feet. In Taiwan, Hunter also has a partner store in Taipei. The interior design of the Yorkdale store is somewhat lighter and brighter than the London and Tokyo stores, explained Mr. Wauters. 

Hunter Boot Ltd. was originally established as North British Rubber Company in 1856 and it is headquartered in Edinburgh, Scotland with offices in London, New York and Düsseldorf, Germany. In the past, the company was also involved in the manufacturing of rubber tires, conveyor belts, combs, golf balls, hot water bottles and rubber flooring. Being a heritage brand, Hunter holds several Royal Warrants by Appointment as suppliers of waterproof footwear. One of Hunter’s most recognizable products is its ‘Green Welly’ boot, which is now manufactured in China and is favoured by the hunting set. 

*Photos are courtesy of Hunter. 

Holt Renfrew Delays Montreal Ogilvy Merger

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In November of 2013, Holt Renfrew announced that in 2017 it would be merging its Montreal operations with Ogilvy — a partnership which would result in Ogilvy expanding while the nearby Sherbrooke Street Holt Renfrew store would close. Holt Renfrew has now announced that the expanded flagship will open in 2020, and has revealed some of what will be contained within what will become the company’s largest store. 

Holt Renfrew’s 84,000 square foot store at 1300 Sherbrooke St. W. will close in 2020 when Holt’s merges with Ogilvy, two blocks south

Holt Renfrew Ogilvy’ will become the name of the new 250,000 square foot luxury retail superstore — the largest of its kind in Canada, by far. An expansion is currently underway at the 1307 Sainte-Catherine Street West Ogilvy flagship in anticipation of the opening, will include an adjacent Four Seasons Hotel and private residences on the site of the former Hotel de la Montagne. The new Four Seasons Hotel will include 163 hotel rooms priced from $600 per night, as well as 18 of the city’s most expensive condominium apartments, priced between $4 million and $20 million, averaging about $1,500 per square foot. 

Holt Renfrew has revealed some of what will be in store for the new Hot Renfrew Ogilvy, and luxury will be key. Personal shopping will be an important component to the store, with the addition of ‘The Apartment’ private shopping suite, as well as extensive personal shopping services. There will be a concierge, valet parking, and a Holt’s Café — services will be “tailored to the Montreal market,” according to Holt’s. 

The current Ogilvy building will see a reconfiguration of its departments as part of the expansion. The store’s beauty hall will be moved into the basement into a 23,000 square foot space — Holt’s recently did this with its Vancouver flagship, and sources say that the Toronto Bloor Street Holt’s will also see its beauty department relocated downstairs, as Holt’s devotes ample space on the ground floor of its downtown flagships to leased departments for the world’s most popular and expensive luxury brands. 

The Holt Renfrew Ogilvy ground floor will be anchored by several significant luxury brand boutiques, including Chanel and Louis Vuitton. Chanel will relocate from Holt Renfrew’s current store at 1300 Sherbrooke Street West, and Louis Vuitton has been an existing tenant inside of Ogilvy for more than two decades. 

Other ground floor luxury concession boutiques will include Christian Dior (in a 2,000 square foot boutique), Fendi (700 square feet), Hermès (3,000 square feet, or about three times the size of its current Holt’s space), Prada (2,300 square feet) and jeweller Tiffany & Co., spanning about 2,500 square feet.  

Women’s shoe floor at Holt Renfrew in Vancouver.

Interestingly, Tiffany & Co. also currently operates a boutique at the base of the Ritz Carlton Hotel across the street from Holt Renfrew on Sherbrooke Street West — in a space that is only about 2,000 square feet, which means that the Ogilvy shop-in-store will be larger than Tiffany’s existing freestanding unit. 

In total, about 20,000 square feet of Holt Renfrew Ogilvy’s ground floor will be devoted to luxury handbags and small leather goods. While impressive in size, it might be noted that the Vancouver Holt’s flagship’s accessory department spans in excess of 30,000 square feet — sales at Vancouver’s Holt’s are considerably higher than in Holt’s Montreal store, buoyed by Asian shoppers who are spending a fortune on luxury brands on Canada’s West Coast. 

Holt Renfrew Ogilvy’s women’s footwear salon will span about 8,000 square feet, which is about the same size as its recently unveiled Vancouver footwear hall. The Vancouver space includes an 500 square foot Ladurée café.

The expanded Montreal Holt Renfrew Ogilvy will be Holt Renfrew’s largest store, by far. The Vancouver flagship at CF Pacific Centre in Vancouver, which is one of the most productive department stores on the continent, has almost 188,000 square feet of space over four levels. The Toronto 50 Bloor Street West flagship is a bit smaller, with about 182,400 square feet over four levels, as well as a double-mezzanine with a restaurant, shoes/apparel, salon and storage — the store recently lost about 3,800 square feet of ground level space when it vacated part of adjacent 60 Bloor Street West. Holt’s also operates a 16,500 square foot standalone men’s store at 100 Bloor Street West which, remarkably, contains the entire men’s offerings for Holt Renfrew in the downtown core — contrasting with Harry Rosen’s more than 50,000 square feet of space directly across the street. 

Montreal’s Holt Renfrew Ogilvy will have some competition when it opens. Last year, Saks Fifth Avenue announced that it would open a 200,000 square foot flagship at the back end of Hudson’s Bay’s 650,000 square foot store on Sainte Catherine Street West, though sources in the company are no longer providing a definitive timeline as to its anticipated opening date, which was supposed to be several months from now. La Maison Simons, which carries some luxury brands in its downtown Montreal store, is set to see a renovation over the next couple of years. And menswear retailer Harry Rosen, which is still the undisputed king of luxury menswear in Canada, operates a recently renovated flagship store at downtown Montreal’s Les Cours Mont Royal. There are also several independent multi-brand retailers that carry luxury brands — though sources say that luxury sales are considerably less in Montreal than they are in cities such as Toronto and Vancouver, making one question if the market will become oversaturated with the expanded Holt Renfrew Ogilvy, as well as the possibility of Saks Fifth Avenue moving downtown in a big way. 

The Montreal Holt Renfrew Ogilvy project will cost in excess of $100 million when all is said and done, with developer Carbonleo being involved with the development. The store is being designed by interior designer Jeffrey Hutchison & Associates, with support from Montreal-based Lemay. Interiors will be “bright and modern, with a palette that layers luxurious textures of stone, glass, metal and fabric,” that “will create an opulent shopping environment”. The ‘Four Seasons Hotel and Private Residences’ expansion facade is being designed by Gensler, which will maintain heritage elements as well as refurbish the historic fifth-floor Tudor Hall music/meeting space inside of Ogilvy. 

Mario Grauso, President of Holt Renfrew, said: “This is a dynamic city with a rich history, and a renowned fashion legacy that we are honoured to be a part of. Inspired by the best of both Holt Renfrew and Ogilvy, we have designed this store to offer our customers the very best luxury products and an unparalleled shopping experience in what promises to be one of the most beautiful stores in the world.” 

Links of London Announces Canada-Wide Standalone Boutique Expansion in 2018

Links of London (Image: Mauricio Calero)

UK-based luxury jewellery brand Links of London has announced plans to open more standalone stores nationally in 2018, perhaps a signal that Links of London is parting ways with Holt Renfrew

“This expansion is not only a symbol of our brand’s vitality in the Canadian market, but also a testament to the power of storytelling and personalization to create memorable and engaging experiences for customers,” said Leela Petrakis, President of FF Group North America, the parent company of Links of London. “We are incredibly proud and excited to invite customers across the country to discover an unparalleled retail environment, which highlights our British heritage, sartorial elegance and exceptional bespoke service.” 
 
To kick-off the expansion, Links of London will unveil a ‘Holiday Shoppe’ at Vancouver’s CF Pacific Centre on November 15, in an 800 square foot space located between Browns Shoes and the mall’s Zegna boutique. The retail space will then become Vancouver’s first permanent standalone Links of London store, and likely not its last, according to Ms. Petrakis. 

Links of London opened its first two standalone Canadian stores in the summer of 2016 in Toronto — an 860 square foot CF Toronto Eaton Centre boutique launched in June, followed by a 1,200 square foot location at CF Sherway Gardens about a month later. A 615 square foot Yorkdale boutique, Toronto’s third, opened in the summer of 2017. The Yorkdale boutique has seen tremendous success, as it has provided Links of London access to a wider customer audience outside of Holt Renfrew, with its new placement and larger presence in the mall. The fourth Greater Toronto store will open in the first half of 2018, and the location will be revealed by the company later this month. 
 
Location scouting is now under way in major cities across Canada for more Links of London stores while at the same time, the company continues to invest in its online business, reporting high double-digit growth last year. Targeted cities include Calgary, Montreal, Ottawa, as well as potentially more stores for both Toronto and Vancouver.

Links of London (Image: Mauricio Calero)

Links of London’s new standalone boutiques will feature interactive touch-points that will be incorporated into each design. For instance, an “Engraving & Customization Bar”, which was first unveiled at Yorkdale, will invite customers to participate in the design process by customizing a bespoke piece of jewellery. On-site engraving services will allow customers to add personalized messages on the spot, further heightening the Made-To-Order experience.  

Freestanding retail concepts allow Links of London to showcase its expanded offerings, while also providing an intimate one-on-one experience between customers and jewellery stylists. Links also has a VIP program, with promotions held throughout the year. 
 
Links of London currently operates five freestanding U.S. locations, with four stores in New York City and a store at Forum Shops in Las Vegas. The brand also has a successful partnership with Bloomingdale’s, operating concession shops at select locations across the country. The Links of London brand was founded in 1990 and has grown to become a global luxury brand. In July of 2006, the company was sold to Greek conglomerate Folli Follie SA. The name ‘Links’ originated from the brand’s first product — the iconic salmon cufflinks, which became the springboard for its unique jewellery, timepieces and gifts for both genders. 

*Photos are by Mauricio Calero. 

Brunello Cucinelli to Open Yorkville Flagship

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Italian luxury brand Brunello Cucinelli will open a multi-level flagship in Toronto in late 2018. It will be the brand’s second freestanding location in Canada, as Brunello Cucinelli expands its presence with retail stores as well as concessions and shop-in-stores. 

Towards the end of 2018, Brunello Cucinelli will open in an almost 8,200 square foot space at 108 Yorkville Avenue, in a new retail development being built by First Capital Realty. The Brunello Cucinelli store will feature three levels of above-ground space — the ground floor will be 2,506 square feet according to lease plans, and the second floor will span 2,569 square feet. A third level will include 1,427 square feet of interior space as well as an adjacent, south-facing outdoor patio that will be 768 square feet. Plans also show a 686 square foot basement level that will likely be used for storage/back of house activities. 

Stan Vyriotes and David Wedemire of DWSV Remax Ultimate Realty Inc. acted on behalf of retailer Brunello Cucinelli in the deal with landlord First Capital Realty. 

Construction is now underway for First Capital Realty’s 102-108 Yorkville Avenue building that will include three street-front retail spaces, as well as a third floor tenant. UK-based footwear brand Jimmy Choo will open a 2,250 square foot two-level space at 102 Yorkville Avenue in late 2018, and innovative social concept Her Majesty’s Pleasure will open on the third floor of the new building, accessed from a side laneway. The two-level 3,000 square foot middle retail space between Jimmy Choo and Brunello Cucinelli is currently available for lease, and sources confirm that luxury brands have been showing interest. 

Yorkville Avenue is rapidly becoming one of Canada’s most prestigious retail addresses. French luxury footwear brand Christian Louboutin opened its two-level Canadian 2,625 square foot flagship at 99 Yorkville Avenue in the summer of 2016, and a Richard Mille boutique opened at the base of the Hazelton Hotel in the spring of 2017. Designer Virgil Abloh opened North America’s first standalone Off-White location at 83 Yorkville Avenue in the spring of this year, as well, bringing pricey streetwear to the neighbourhood. Luxury brand Chanel will open an 8,700 square foot flagship this week at 100 Yorkville Avenue, replacing a Bloor Street store that closed at the end of 2016. Mr. Vyriotes and Mr. Wedemire also negotiated the Chanel and Jimmy Choo deals on the street, as well as upscale streetwear brand CNTRBND that opened several months ago at 135 Yorkville Avenue, across from the Yorkville Avenue entrance to the Yorkville Village shopping centre. 

Brunello Cucinelli opened its first standalone Canadian store at 765 Thurlow Street in Vancouver in October of 2015. The one-level boutique spans about 2,700 square feet, and is located at the base of the 745 Thurlow Street office building that also houses an adjacent Versace store. Both retailers were also represented by Stan Vyriotes and David Wedemire of DWSV Remax Ultimate Realty Inc.

Brunello Cucinelli, which sources confirm is doing exceptionally high sales in Canada across its various distribution channels, has also been expanding its Canadian operations by opening shop-in-store concessions, while at the same time growing its wholesale business. Cucinelli recently struck a deal with Holt Renfrew to open leased women’s departments in several of Holt’s stores, in attractive large retail spaces similar in aesthetic to Cucinelli’s standalone locations. Cucinelli also has a presence in retailers such as Saks Fifth Avenue for men and women in Canada, as well as at Harry Rosen for men — a large Cucinelli shop-in-store recently debuted on Harry Rosen’s renovated second level at its 82 Bloor St. W. store in Toronto, and we’ll be profiling the store’s renovations soon in a separate article. 

Founded in 1978, ‘King of Cashmere’ Brunello Cucinelli sells womenswear, menswear and accessories. Although known for its luxurious cashmere apparel, the brand has expanded to include non-cashmere fashions including leather goods, bags, shoes, and sportswear. The company is headquartered in a 14th century castle on the top of a hill in the middle of Italy’s Umbria region, and it donates 20% of profits to its charitable foundation, and pays workers wages that are 20% higher than the industry average. According to its website, the brand is “firmly rooted in quality excellence, Italian craftsmanship and creativity”.

Burton Snowboards Launches Canadian Retail Store Expansion

Image: Burton Snowboards

A world-renowned snowboard brand has opened for business in Toronto with its first flagship Canadian store and it’s poised for future expansion across the country.

Cody Sturge, marketing lead with Burton Snowboards, says the brand’s first Canadian store, in 1,400 square feet of space at 98 Ossington Avenue, opened in early October.

“Primarily, our main thing is snowboards, snowboard boots, snowboard bindings. We also sell winter jackets. We’re starting to get more and more into the outerwear side of things,” says Sturge. “Basically, anything you need to prepare for the great outdoors to keep you warm especially for the winter season. We have it all. Everything to get you on the snowboard riding and then everything to outfit you as well.”

“And in the summer, we’ll start to carry things like tents and outerwear accessories.”

Everything Burton does started in the mountains. From getting the most out of every journey to chasing snow around the globe, “we’ve charged ahead to innovate and change the way people enjoy the outdoors since day one,” says the company on its website.

Jake Burton founded Burton Snowboards out of his Vermont barn in 1977, dedicating his life to snowboarding. He’s been instrumental in growing snowboarding from a backyard hobby to a global world-class sport.

The company has its headquarters in Vermont but offices are also in Australia, Austria, Canada, California, China, and Japan.

Retail shops are located in various cities including major ones such as New York, Los Angeles, San Francisco, Chicago, Helsinki, Innsbruck, Milan, Tokyo, Orlando, and Las Vegas.

“Snowboarding has been a growing winter sport. Burton’s has always made sure to try and keep the sport growing as much as they can,” says Sturge. “It’s a big company. It’s international all across the world but it’s still run kind of in a mom and pop sort of way. Actually, our owner Jake Burton started making snowboards by hand in his garage back in the day and it’s evolved into what it is today.”

“Everything that happens with this company goes through them in Vermont. It’s still very small in a sense but very big.”

He says stores are starting to pop up everywhere in places like Spain, Australia, France and Germany.

“Anywhere they can see someone snowboarding or wanting to snowboard they look at opening up a flagship location,” says Sturge, adding that all walks of life are interested in the activity.

“You have like your young skater kids but you also have your 70-year-old businessman who has been snowboarding all his life and still wants the best and latest gear. There’s not really a specific demographic.”

The CBRE Toronto Urban Retail Team acted on behalf of the landlord and retailer, under the direction of Jackson TurnerArlin Markowitz, and Alex Edmison

Brief: Loro Piana Opens Boutiques, Moose Knuckles Goes Retail, Dior Delayed

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Loro Piana Expands Canadian Presence with Concessions: Italian luxury brand Loro Piana has launched a retail expansion into Canada that includes concessions and as well as an upgraded wholesale presence. 

Standalone Loro Piana boutiques could be next for Canada, but the brand is first testing the waters with concessions at Holt Renfrew. On Saturday, November 11, Loro Piana opened a women’s boutique on the ground floor of Holt Renfrew at 50 Bloor Street. The week before, Loro Piana opened a concession at Holt Renfrew in Vancouver (which the company confirms is about twice the size of the Bloor Street shop-in-store), and a Yorkdale Shopping Centre Loro Piana concession opened earlier this fall, its first for Canada. Calgary’s Holt Renfrew will be the next to get a Loro Piana boutique when it opens next month. 

The Holt Renfrew concessions carry a range of Loro Piana women’s ready-to-wear and accessories, in attractive branded environments. 

Loro Piana is also growing its wholesale presence in Canada – menswear chain Harry Rosen is one of Loro Piana’s top accounts, according to a representative. Last month, for example, Rosen’s unveiled a men’s Loro Piana boutique on its recently renovated second level, and the brand continues to expand its presence in luxury retailers nationally. 

While there are no immediate plans for standalone Loro Piana boutiques in Canada, sources confirm that the brand has many Canadian clients who buy Loro Piana internationally. Its latest retail expansion might keep some of those dollars at home with an expanded product assortment. Loro Piana has boutiques in many major US cities as well as globally. 

Inside Moose Knuckle’s First Store: Edgy Montreal-based outerwear and fashion brand Moose Knuckles has just opened its first flagship retail space in North America, and it’s unique in its design and offerings. 

The 2,750 square foot retail space, designed by award-winning Burdifilek, aims to capture “the brand’s ethos for community, freedom, authenticity and balls-to-the-wall attitude,” by providing a “concept of a modern rebellion that emerges in this global brand concept”, according to Moose Knuckles. Flooring is real wood tiles, a wall is clad in raw steel, and there’s a deerskin couch covered in vinyl — it was explained that it was a take on ‘grandma’s sofa’. 

“We’re sold in 26 countries at upscale specialty and department stores but we’ve never had a space that exposes both the depth and breadth of the line,” explains Ayal Twik, president of Moose Knuckles. “This store is the full concentration of the brand DNA and incorporates our humor, sexiness, irreverence, and candidness. It gives the customer a chance to breathe it in.” 

Moose Knuckles will be hosting events and product launches in the space, which houses the brand’s fall/winter 2017 collection of outerwear and other fashions such as footwear, bags, feather- weight puffers, the Player’s Light—a new group of non-fur options for warmer climates. 

Burdifilek’s Diego Burdi and Paul Filek explained that the new store was designed to embody the Moose Knuckles brand, in a way not possible in a multi-brand retailer where Moose Knuckles might otherwise have a wholesale presence. As well, the Yorkdale concept is designed with an aesthetic that would fit in if the brand were to open stores in markets such as Paris, Milan or Tokyo, for example. 

The Yorkdale Moose Knuckles lease deal was negotiated by the broker team behind DWSV Remax Ultimate Realty Inc. — ‘DW’ is David Wedemire, and ‘SV’ is Stan Vyriotes, who are working in partnership with some of the world’s top retailers and restaurants.  

Prominent retail consultant Andrea Elliott of r2 retail sources acted as advisor for the store’s retail portfolio — Ms. Elliott has a skillset sought by retailers that are looking at hitting the ground running when they open new retail concepts. “Product is available globally today 24-7 online, so the store better be an incredible and differentiated experience of the brand.  It shouldn’t look like a store but a place that makes you want to spend time, engage with others that love the brand, see the best product and have surprises happen while you are there,” said Ms. Elliott.  

We’ll be featuring Burdifilek’s Diego Burdi and Paul Filek in a separate article this month in Retail Insider. 

First Episode of Upstairs Amy: Walmart Canada has launched its first-ever scripted dramedy series called Upstairs Amy, in partnership with Interac and APEX Public Relations. The branded content series, available on Youtube, is described as “a modern comedy about millennial parents and the gap between who they are and who they want to be. What’s interesting is that some of the products in the series are shopable — for example, Hamilton Beach’s products are featured throughout, with links to Walmart Canada’s website. Episode 1 is above, and it’s about 4 minutes long. 

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H&M going bigger in Vancouver: H&M continues to expand its Canadian operations, and last week it opened an expanded store at Park Royal in West Vancouver. The store spans an impressive 23,000 square feet. Vancouver will see even more H&M when its CF Pacific Centre store expands next year — watch for more details to follow. 

Delays at Dior: According to signage on the Mink Mile, Christian Dior’s massive Toronto flagship won’t open until near the end of 2018.

It should be worth the wait though — the two-level Dior store will be the largest in North America when it opens, spanning about 13,300 square feet with 3,117 square feet at street level and an additional 10,194 square feet upstairs. 

Dior opened in Chicago on Friday, and its two-level boutique is about 3,300 square feet over two levels. The Vancouver Dior flagship, which opened in the summer of 2015, is about 9,800 square feet over two levels at the Fairmont Hotel Vancouver

Toronto will be seeing two important luxury flagships open in November — Chanel is preparing to open its 8,700 square foot Yorkville Avenue flagship this week, and Hermes will unveil its 12,000 square foot flagship at 100 Bloor St. West at the end of this month. 

Holiday Happenings

Almost every mall in the country is decking out for the winter holidays. A few examples: 

CF Toronto Eaton Centre will host its official tree lighting ceremony on Thursday, November 16 with a special performance by Choir!Choir!Choir!. Much like last year, the tree will be a gigantic 100 feet tall — about the same height as a 10-storey building.  

Black Friday (November 24) at Dixie Outlet Mall: For its third year in a row, Mississauga’s Dixie Outlet Mall’ is bringing back the Cash Cube – a 6ft x 4ft interactive touch screen cube. Each hour, one lucky participant will unlock the Cash Cube to win a Dixie Outlet Mall gift card valued from $100 to $1,000. Total daily giveaway value is $6,000. 

Square One Partners with Swarovski: On Wednesday, November 15th, Swarovski will unveil its holiday tree at Mississauga’s Square One — it will be adorned in over 1,500 crystal ornaments to complement 14 tiers of crystals and as well, Swarovski will debut a globally-exclusive digital Sparkle Pop Up. We’re told it will be amazing, and we’ll follow up with some photos in our next Brief. 

Yorkdale Prepares for the Holidays with Gift and Parking Concierges, Fashion Santa, Ladurée and Dyson: Toronto’s Yorkdale Shopping Centre, which again is going to be Canada’s most productive mall according to Retail Council of Canada’s 2017 Shopping Centre Study, is launching new customer-centric initiatives, not to mention new retailers. 

Personal shoppers from Yorkdale’s Style Concierge are available for 10-minute walk-in consultations beginning on Black Friday (November 24th) and every weekend leading up to Christmas. For those seeking more, a personal shopper can be booked for $150 for a two-hour shopping trip (make an appointment at yorkdalestyle@outlook.com). There’s also a ‘bag valet service’ for those who have used valet parking — beginning November 20, you can bring parcels to the Guest Services kiosk located beside The Face Shop and a Guest Services Representative will have your parcels delivered to your vehicle. 

There’s also a ‘Parking Concierge’ — beginning on Black Friday and every weekend leading up to Christmas, Yorkdale’s Parking Concierges will greet vehicles as they enter the property and direct them to the lots with the greatest availability.

(This year’s Yorkdale ‘Fashion Santa’ will be played by model Jack foley)

Fashion Santa returns this year, played by edgy model Jack Foley — proceeds from donations go to SickKids Foundation

Also, December will see the opening of Toronto’s first Ladurée at Yorkdale, and Dyson will also be opening its first Canadian showpiece next month — Yorkdale is shaping up to be unlike any mall in North America with its unique first-to-market concepts. 

Retail Insider will now be regularly including these briefs as part of our expanding reporting mandate. For more information, contact Editor-in-Chief Craig Patterson at: craig@retail-insider.com

For more of today’s retail news, visit: Canadian Retail News From Around The Web: November 14, 2017

New Canadians More Likely to Embrace Ecommerce

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As the population of newcomers to Canada continues to grow, new research shows that retailers have an opportunity to tap into this market – especially through e-commerce sales and digital advertising.

A recent study by U.S. media company Oath Inc., in partnership with New York-based advertising company GroupM, zeroed in on Canadian newcomers’ media consumption, cultural mindset and shopping attitudes and behaviours. The companies surveyed 935 newcomers from four Canadian provinces, and compared those results with a sample of residents who were born in Canada.

The results reveal that newcomers are far more likely than other Canadians to make purchases online on a regular basis. Specifically, 53% of new Canadians said they make purchases online at least once a week. That compares with 38% of Canada-born respondents.

“Newcomers are significantly more likely to make purchases online,” says Shannon Austin, sales data insights manager at Oath.

When it comes to browsing online shopping sites, however, new Canadians lag behind. Of the newcomers surveyed, 52% said they browse e-commerce websites at least once a week, compared to 61% of other Canadians.

“Newcomers are much more transactional,” Austin says, “as opposed to a leisurely activity of just browsing for a pastime.”

As immigrants settle into life in Canada, many say that buying Canadian products is part of the process of forming a connection to their new country. They are open to trying new brands and products, and they tend to have a positive perception of the brands in Canada, the research suggests.

“New Canadians are significantly more likely to feel that brands in Canada offer better quality,” Austin says. “They are less likely to say that they stick to their favourite brands, and they are less likely to know what brands they want when they go shopping.”

When making purchasing decisions, price is a key factor for immigrants to Canada.

“Across all the categories, we asked what influences their purchase decisions,” Austin says. “We see that price is at top of that list for most things.”

That’s not the case when they’re buying beauty products, however. The research shows that in the beauty category, quality is the top factor influencing the product that newcomers decide to purchase. They’re also interested in brand prestige to a greater extent than Canada-born shoppers.

A vast majority of newcomers try new beauty products when they arrive in Canada, the research shows. That’s partly because not all of the products they used in their home country are available in the Canadian market, and because the Canadian climate can demand different types of products, Austin says.

“We know that they are switching up their beauty routine,” Austin says.

Canadian brands have an opportunity to capture business in this market, Austin says – especially through advertising.  When shopping for beauty products, 80% of newcomers said that advertising was one of the top influencing factors in their purchase decision. That compares to just 28% of Canada-born shoppers.

Advertising tends to resonate with Canadian newcomers in other categories, as well. When shopping for groceries, for example, new Canadians pointed to advertising as the most influential factor when deciding which brands of food to buy.

Advertising also drives newcomers online in search of products, the research shows. Of the newcomers surveyed, 60% said they search for items that they’ve seen advertised at least once a week, compared to 50% of other Canadians.

Since immigrants spend more time on their mobile devices than Canadians born in Canada, on average, mobile advertising could be an effective channel for retailers and brands to reach this market, Austin says. Specifically, 48% of new Canadians said they spend more than three hours on their smartphone every day, compared to 37% of Canada-born respondents.

“Retailers need to keep that in mind when thinking about how to connect with [newcomers],” she says.