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Icebreaker Plans Continued Canadian Expansion, Confirms 2 New Locations

Photo: Icebreaker

New Zealand-based merino wool outdoor and sport clothing designer and manufacturer Icebreaker confirms that it will open two more freestanding Canadian locations this year, with plans for further growth in the years to come. 

Icebreaker is the world’s largest merino outdoor apparel company, and was founded in 1994. The company is privately held and is headquartered in Auckland, with its North American operations headquartered in Vancouver. It’s products are now carried in over 5,000 outdoor and sporting goods stores in 50 countries around the world. 

The company’s freestanding stores are called ‘TouchLabs’, while its shops-in-stores are called ‘TouchPoints’. Besides its extensive wholesale accounts/TouchPoint shop-in-stores, Icebreaker operates two Vancouver TouchLabs (in Kitsilano and at Park Royal) as well as single locations in Montreal (1515 Sainte Catherine Street West) and in Calgary (at CF Chinook Centre). Icebreaker also operates two Ontario outlet stores —  at Toronto Premium Outlets, and at Outlet Collection at Niagara in Niagara-on-the-Lake. 

Photo: Icebreaker

Icebreaker’s next TouchLab will open late summer/early fall at 278 Queen Street West in Toronto and according to head of stores, Bob Matheson, the store will measure about 2,070 square feet. The location is ideal, he explained, being near strong co-tenants Arc’teryx, Nobis and MEC — which will open a flagship nearby, next year. A 1,136 square foot Icebreaker outlet is also confirmed to be opening in August at McArthurGlen Designer Outlets, south of Vancouver. 

Mr. Matheson explained that Icebreaker will carefully and selectively continue expanding its freestanding TouchLab concepts while being respectful to existing wholesale accounts. The company is looking to augment its wholesale business in North America with premium locations in underserved markets. The company will disclose more details soon. 

According to Oberfeld Snowcap‘s website, Icebreaker seeks retail space in the 1,400 to 1,700 square foot range in enclosed malls, street-front and outlet centres, and is represented by Jannine Maginniss

Local Retailer Launches Canadian Baby Brands E-Commerce Store

An Edmonton-based retailer has launched a unique e-commerce site geared towards homegrown baby brands. Called Baby Plum, the new site launched late last month. 

The Baby Plum e-commerce store was founded by mother­-daughter team Pamela Freeman and Jenna Pryor who own Plum Home & Design – an interior design firm and home decor boutique located in Edmonton’s upscale 124th Street area. They created Baby Plum to showcase unique homegrown brands (as opposed to brands such as Disney) featuring ‘quality, integrity and purpose’. 

The new Baby Plum e-commerce site (an extension of the current Plum Home online boutique) features baby clothing, books, decor, toys and various other items, including many independent Canadian brands. Kids can be hard on products, so the founders sought out the hardiest brands as well. Brands include Mushy Books from Vancouver (designing artful, modern baby books), and So Young, a popular bag (including diaper bags) and accessories line based in Toronto. Many Edmonton­ made products can also be found in the Baby Plum online shop including PLANTiful, an organic skincare line, as well as goods from local artist and calligrapher, Justine Ma, such as engraved wooden wall hangings as unique decor for a child’s bedroom or nursery.

For those looking to inspect product prior to buying, Many Baby Plum products are available at the Plum Home & Design at 12407 108 Avenue in Edmonton.

Drake General Store Opens 3-Story Flagship [Photos]

Drake General Store

Unique Toronto-based retailer Drake General Store has opened a new three level flagship store on Canada’s ‘coolest’ retail strip, replacing its original location across the street. The new store is about double the size of the previous location and includes several unique features. The store officially opens on Tuesday, July 5, though it held its soft opening on July 1. 

Drake General Store began in 2008 as a ‘hotel gift shop’ as part of the edgy Drake Hotel, founded by Jeff Stober (CEO, Drake Hotel Properties), Carlo Colacci and Joyce Lo. The store is proudly Canadian, supporting homegrown artists and designers. Drake General Store describes itself as being “a traditional hotel gift shop, a classic general store, a flea market stand, and a museum shop all rolled into one”, going on to say “We love classic and modern goods that fill us with whimsy and nostalgia”. The company now operates five Toronto stores, as well as Hudson’s Bay partner concessions in downtown Ottawa and Vancouver. The Toronto locations include the new flagship at 2 Abell Street (at Queen Street West) and freestanding locations at 2607 Yonge Street (north of Eglinton), at Union Station, as well as shop-in-stores at Hudson’s Bay’s Queen Street/CF Toronto Eaton Centre store and 44 Bloor Street West/Hudson’s Bay Centre location.

CLICK ABOVE FOR INTERACTIVE GOOGLE MAP
ARTWORK BESIDE THE NEW STORE’S WEST WALL.
LOOKING BACK TOWARDS THE NEW BALANCE POP-UP ON THE SECOND FLOOR. BARBER SHOP TO THE RIGHT ON THE GROUND FLOOR.

The new Abell Street flagship is almost 5,000 square feet on three levels. The store’s ground floor features a variety of eclectic products as well as a coffee shop featuring Canadian roasters, customized chocolates by Brandon Olsen, and a one-seat barbershop by Toronto’s Crows Nest Barbershop. The second floor features rotating pop-up concepts and is currently a 300 square foot New Balance footwear shop-in-store. The store’s third floor is geared towards events, artisan workshops, performance art and whatever else can be imagined. The new store addresses the pop-up retail trend (which has never been more popular in Canada) by hosting regular events in partnership with retailers, brands, designers and artists. 

See below for more photos. All photos by Retail Insider, taken July 2, 2016. 

Strellson Hosts Vancouver Launch Party [Photos]

Upscale Swiss menswear brand Strellson recently hosted an opening event for its Vancouver flagship store, which opened earlier this year in Vancouver’s ‘Luxury Zone’. The party, which took place on the roof of the office tower above Strellson, saw several important guests, including heads of the company’s North American operations. 

The Vancouver Strellson store is located at 1108 Alberni Street, at the base of the 745 Thurlow Street office tower, alongside recently opened Italian luxury brands Versace and Brunello Cucinelli, and across the street from Prada, Moncler, and soon-to-open Rolex and Saint Laurent stores. The 2,200 square foot Strellson store features the brand’s entire menswear collection, as well as accessories and fragrances. The company confirms that the Vancouver store is doing exceptionally well, prompting it to host the summer evening event. 

Attendees included Strellson’s North American President Mark Altow, North American Sales and Fashion Director David Altow, CTV anchor Mike Killeen, CBC‘s Fred Lee, Fashion Magazine’s Joy Pecknold, actors Jaime Calica (Wayward Pines), Richard Harmon (The 100), and Todd Talbot (Love it or List it Vancouver), among others. 

Strellson currently operates three Canadian stores, including the recently opened Vancouver location. Its Toronto flagship, which opened in the fall of 2012, was recently expanded by 800 square feet to about 2,300 square feet. Strellson’s second Canadian location opened last year at Toronto’s Bayview Village, and recently moved to a larger space because of exceptional sales. 

In August of this year, Strellson will open a location at Ottawa’s CF Rideau Centre (next to a mall entrance to La Maison Simons) and in October, Strellson will open at Toronto’s Yorkdale Shopping Centre, in a new wing anchored by Nordstrom

Founded in 1984 and owned by Holy Fashion Group (the original owner of German brand Hugo Boss), Strellson is Switzerland’s largest menswear manufacturer. It produces mid-to-high priced dressy and casual menswear, as well as accessories and related products. Its target market is men aged 25 to 40, and it retails in about 40 countries worldwide.

Yorkdale’s Nordstrom Wing Construction Progresses [Photo Tour]

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Construction continues on the new 300,000 square foot, $331 million ‘Nordstrom Wing’ at Toronto’s Yorkdale Shopping Centre, which opens to the public in October of this year. We toured the construction site and have photos from our visit. 

The wing will be occupied by a 196,000 square foot, three level Nordstrom store, which opens on October 21 of this year. About 30 other retailers will occupy the remaining portion of the new 112,000 square foot wing, which will see a number of unique and in some instances, first-to-market retailers. Yorkdale recently announced several of these new retailers. 

Popular Japanese retailer Uniqlo will occupy over 24,000 square feet at the north end of the new wing (see lease plan above), with minimalist Japanese retailer Muji occupying space next door. Yorkdale’s Uniqlo will be the second in Canada, following the September opening of a unit at CF Toronto Eaton Centre, and Muji’s store will be a third for the region, as well as for the country. 

Outerwear brand Canada Goose will open its first freestanding store in the world in the new wing, adjacent to the mall entrance to Nordstrom. Canada Goose will occupy about 4,500 square feet and will feature a façade as per the rendering below. 

Landlord Oxford Properties is amplifying food and beverage offerings at many of its properties, and Yorkdale’s new Nordstrom wing will feature a seating area that will be anchored by Toronto-based Nadège Patisserie at one end, and a café concept at its southern end. The café concept will be announced to the public shortly. 

A number of existing retailers are also expanding as part of the new Nordstrom Wing expansion. Sephora is in the process of adding about 3,500 square feet to its existing 5,700 square foot store, which will result in its gaining a corner presence across the hall from Zara, which is overhauling its premises and is temporarily closed as a result. H&M is also expanding its existing store to create one of the company’s largest Canadian locations, measuring almost 34,000 square feet. 

Premium features will be added to the new Nordstrom Wing, including a dedicated concierge service area between Uniqlo and the expanded Sport Chek, as well as a personal shopping office near the centre’s newest washrooms which will feature ‘selfie-friendly’ natural lighting via skylights. Yorkdale will soon announce a partnership as part of the new personal shopping area. 

Flooring in the new wing will be the same as the rest of the mall, with its beige limestone blending seamlessly with the rest of the centre. The new wing’s design reflects the mall’s existing look which is bright, naturally lit, featuring dramatic high ceilings. 

A massive five-level parking structure below Nordstrom is partially open and when it’s finished, Yorkdale will boast about 8,000 parking spaces. Access to the new parking will be via three elevator access points, including from within Nordstrom, which will also feature valet parking. 

Yorkdale has partnered with The Brain Project to create a multi-faceted art installation, supporting care and research into aging and brain health at Baycrest Health Sciences. The exhibit “will combine beauty and brains” for the grand opening of Yorkdale’s newest expansion this October. Following a city-wide exhibition this summer, it will mark the first time that all brain sculptures (about 100 of them) will be displayed publicly in one location. The brains will be assembled in the new expansion for an exclusive preview event on Monday, October 17th, and remain on public display from Tuesday, October 18th through to October 31st.

The mall’s Nordstrom Wing isn’t the last expansion for Yorkdale, however. Construction is underway on a westward expansion towards Dufferin Street that will see Restoration Hardware and a number of other retailers open over the next several years. 

*All photos are by Craig Patterson for Retail Insider. 

Cushman & Wakefield Study Ranks Canada’s ‘Coolest’ Retail Streets

Cushman & Wakefield has published a study ranking retail areas based on their ‘cool’ factor. The report examined 100 areas across North America, and several Canadian addresses made it on the list. 

The study recognizes Millennial’s preferences for urban living, while also recognizing that some retailers are gravitating to trendy high streets to reach them, as opposed to shopping centres and busy commercial streets (such as Robson Street in Vancouver or Bloor Street in Toronto). The Urban Land Institute estimates that about 46% of Millennials would choose an urban setting, compared with 24% for suburban and 30% for rural environments. 

In the report, each neighbourhood is assigned a level on a ‘Hip-O-Meter’, which reflects where the neighbourhood is in its development. The study also provides ‘livability’ scores, rates ‘retail flavour’, provides retail lease rate ranges, and provides a summary of demographics that includes population, income, education, percentage of renters, and percentage of Millennials living in the area. 

Here’s a discussion of the Canadian component to the study, broken down by city. The study ranked Toronto’s ‘West Queen West’ as being the ‘coolest’ in Canada, with Vancouver’s Main Street/Mount Pleasant ranking second. 

Each image below is a screen capture from the Cushman & Wakefield study. 

TORONTO, ONTARIO: 

Toronto’s ‘West Queen West‘ came out on top in Canada, referencing a 2014 report in Vogue naming West Queen West as Number two on its list of the Top 15 Coolest Neighbourhoods in the World. On the stretch between Bathurst Street and Gladstone Avenue lies “Canada’s largest concentration of independent art galleries, an abundance of independent boutiques, a flourishing restaurant and bar scene, and a couple of new hipster, boutique hotels”. The study goes on to quantify asking rents ranging between $30 and $60 per square foot, compared to top rents of about $120 per square foot on Queen Street West between University Avenue and Spadina Avenue. 

An astonishing 75.9% of the area’s population is between the ages of 20 and 34, which is higher than almost every North American area studied. 

Toronto’s eclectic Kensington Market scored highly, though the study claims that the area has ‘gone mainstream’. Many would debate that this isn’t the case, though a number of chains have recently moved into the area, and redevelopment threatens its outer edges. 

Toronto’s Distillery District is up-and-coming, according to the study, ranking it as ‘edgy cool’. The area will become busier with considerable new residential development nearby, as well as improved public transportation in the area. 

VANCOUVER, BRITISH COLUMBIA: 

The Cushman & Wakefield study ranked Vancouver’s Main Street/Mount Pleasant as being Canada’s second-coolest area. The report discusses how the area’s shift from working class to arts district began roughly 20 years ago, and that “this transition has been on steroids over the last five years”. Nowhere have the changes been more profound than near the intersections of Main Street and Broadway, says the report.

Asking rents range between $20 to $43 per square foot according to the study, but those rates “are increasing swiftly,” with Main Street as the epicentre of growth. 

Vancouver’s popular Gastown, also its historic city centre, has a remarkably high number of Millennials living in the immediate area. New stores continue to open in Gastown, including edgy menswear, womenswear and high-priced furniture stores. Gastown is unique in how its north side is flanked by a busy waterfront port, while immediately to the south is Vancouver’s infamous Downtown Eastside, which is also Canada’s ‘poorest postal code‘. 

MONTREAL, QUEBEC: 

Montreal’s Plateau is consistently ranked as one of the hippest areas anywhere, which makes it surprising that the study saw it rank below areas in Toronto and Vancouver. Regardless, the area is popular with locals and tourists, and is known for its retail innovation and otherwise exceptional ‘cool factor’. 

Montreal’s ‘Mile End‘ is also known for being hip, with the study ranking it as being ‘up and coming’. Watch for retail lease rates to rise as new retailers enter. 

Montreal’s Little Italy area is ‘still cool’, according to the study. There’s a risk, however, that it could go mainstream. 

OTTAWA, ONTARIO: 

Ottawa’s Westboro area is the undisputed king of cool, in a city generally known for being a stuffy government town. Given its high ranking, its worth noting the rate of high home ownership in Westboro, as well as a population where only 21.1% is between the ages of 20 and 34. 

Ottawa’s Hintonburg, west of downtown, is ‘still cool’ according to the study, though it risks losing that status as the area matures. 

EDMONTON, ALBERTA: 

Alberta’s capital city has the provinces ‘coolest’ retail street, according to the Cushman & Wakefield study. Whyte Avenue (82 Avenue) has a variety of stores, restaurants and bars. Renowned fashion and footwear retailer gravitypope began with a single store in the area in the 1990’s, and it continues to operate separate footwear and fashion locations. The area is beginning to see further development that, in the eyes of some, could threaten the historical nature of the area. At least Edmontonians can now boast that their street, and none in Calgary, made Cushman & Wakefield’s top 100 ‘coolest streets’ in 2016. 

[READ/DOWNLOAD THE STUDY HERE]

Studio Helps Canadian Retailers Boost Online Presence

Many Canadian retailers have been slow to embrace e-commerce, and plenty still lack websites to promote their products and services. This is particularly concerning, considering how rapidly Canadians are embracing online shopping. Studies show the importance of visuals to websites and to address this, Montreal-based Nat Gorry is working with retailers to put their best foot forward with an online presence.

Images are powerful – they can tell a story, inspire, and persuade consumers to make purchases. Even restaurants find that menu photos can increase sales of a particular dish by as much as 30%. Instragram’s popularity is growing exponentially, now with over 500 million active user. Video takes things to a whole new level with videos on Facebook, for example, getting over 8 billion views daily.

Recognizing the importance of quality photos and video to e-commerce, industry leader Nat Gorry set out to help Canadian retailers build better websites, including both photo and video content. The Nat Gorry studio works with some of Canada’s top brands, including Marie Saint Pierre and SSENSE to create quality images for their sites, helping drive sales growth through that channel.

Ms. Gorry explained how she recognized how consumers are increasingly shopping online, which is corroborated with statistics from Canada Post showing that 76% of Canadians shopped online last year. One concern, however, is that a considerable amount of Canadian online shopping is done in the United States, where retailers have been ahead of Canada in developing e-commerce businesses. To level the playing field, Nat Gorry Studio is working with companies to create high-quality Canadian e-commerce sites. 

High quality images can make the difference between selling and not selling, Ms. Gorry noted. Because online shoppers aren’t able to actually touch the product, having clear product photos is crucial to not only just selling the product, but creating trust between the retailer and consumer that the product is as described, not to mention reflecting the brand’s visual identity while telling its story. The reality of e-commerce is that if there are no photos, there are likely to be no sales.

Video is increasingly being used in e-commerce as well, with some retailers actually providing videos of models walking in garments, for example. Instagram also supports video uploading, and the Nat Gory Studio has been working with Canadian retailers both on video for the web, as well as for Instagram.

Taking the ‘right’ photos can be challenging, as product placement, styling, lighting, editing and other components must be considered. Ms. Gorry explained how some of her customers send products to her studio so that photos are profiled consistently, artistically, and fashionably. Although it may look easy, there’s a lot of skill and effort required to make a quality photo or video appear effortless, she explained. For larger companies looking to shoot their own photos, she said that she can set up and organize their studios as well as organize workflow, train photographers and stylists, and make other recommendations to ensure success – sometimes taking several weeks to do so.

For smaller Canadian retailers unsure of where to begin, Nat Gorry can also assist with website design. It’s an important service particularly in the province of Quebec, where an alarming two thirds of retailers lack online stores.
 
For more information, contact Nat Gorry at: studio@natgorry.com telephone: 1.514.381.8884. 

COS by H&M Announces 2 Canadian Stores, including 1st for Vancouver

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H&M‘s upscale fashion brand COS (‘Collection of Style’) has announced two more Canadian locations, both set to open in the fall/winter of 2016. One location will be at Toronto’s Yorkdale Shopping Centre, while the other will be in Vancouver’s historical Gastown area. 

The Yorkdale COS will be the second for Toronto, and will measure 5,188 square feet. The store will house both men’s and women’s fashion collections, as well as a lounge area with furniture from mid-century modern designers, according to the company. COS will locate strategically next to Holt Renfrew, as per the mall lease plan below. 

Vancouver’s COS will be located at 18 Water Street (currently Zientte Interiors), and will be a first for the city. The 3,024 square foot store (size provided in a press release) will be located in a heritage building with a “store interior that will reflect the COS design values and aesthetic of clean-lines and natural elements”. The space housing COS includes a 4,130 square foot ground floor as well as 2,330 square foot basement level.  

The Vancouver lease deal was negotiated by Mario Negris and Martin Moriarty of Vancouver’s CBRE Urban Retail Team.

COS launched its first Canadian store in September 2015 in Toronto at 85 Bloor Street West (former Tiffany & Co. space), followed by a second store in October 2015 at 1310 Sainte Catherine Street West in Montreal (formerly occupied by Le Chauteau). The store openings in Toronto’s Yorkdale Shopping Centre and Vancouver’s Gastown mark the third and fourth locations for COS in Canada.

Parent company H&M launched the COS store concept on London’s Regent Street in March 2007. The brand has a wide product range that is divided into a number of different concepts, incorporating fashion essentials, reinvented classics and modern trends for men and women. COS is created by an in-house team of designers and buyers. It has 174 stores in 31 countries in Europe, Asia, the US, North America and the Middle East.

Tsawwassen Mills On Track for Fall Opening [Photos]

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Landlord Ivanhoé Cambridge has provided an update on its 1.2 million square foot Tsawwassen Mills mall project, which is set to open in South Delta, BC on October 5 of this year. Construction is well underway and is expected to be completed on time, and over the weekend the centre hosted a job fair as retailers at the centre look to hire about 1,000 people. Construction began on the massive centre in January of 2014.

Exterior facades continue to be installed at the centre, and the custom exterior for anchor tenant Bass Pro Shops is now complete, according to Ivanhoé Cambridge. Indoors, construction is well underway — hardwood floors have been installed throughout and wood and metal panelling is being mounted. A number of tenants have taken possession of their units and begun work on their interior finishes, as well. Closer to the October opening, Coast Salish native artwork from members of the Tsawwassen First Nation will be displayed in the mall.

The centre held a job fair over the weekend, where approximately 60 retailers provided information and accepted applications, in an effort to secure about 1,000 new employees. When the shopping centre is fully open, Tsawwassen Mills and its retailers will create up to 3,000 full-time and part-time jobs.

When open, Tsawwassen Mills will include nearly 200 retailers, including 16 anchor tenants. First-to-market retailers will include Bass Pro Shops, DSW Designer Shoe WarehousePro Hockey Life, Saks OFF 5TH, The Outlet by Harry Rosen and Marc Cain. We provided a full list of announced Tsawwassen Mills retailers in an article last month

A substantial food component will also be featured, including a 1,100 seat food court and several restaurants. Milestones and Montana’s Bar & Grill will also operate locations at Tsawwassen Mills.

*All photos were provided by Ivanhoé Cambridge. 

Adore Cosmetics Announces Significant Canadian Store Expansion

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Miami Beach-based Adore Cosmetics has announced that it plans to open between 10 and 15 new Canadian stores, including three this year. The company has partnered with UHI Cosmetics and Think Retail for its Canadian expansion. 

According to a press release, the new stores will be a “more luxurious retail experience” and “each new store will feature product demonstration stations that invite consumers to explore and fall in love with this popular line that encompasses beauty, anti-aging and organic skincare.” Adore’s stores feature more than 60 product lines and generally achieve high sales per square foot. It’s particularly known for its Organic Innovation line, which is based on organic extracts combined with age-defying plant stem cell technology.

The company currently operates six Canadian stores, including locations at CF Fairview Pointe Claire near Montreal, Tanger Outlets Cookstown in Cookstown, Ontario, Pickering Town Centre in Pickering, Ontario, The Pen Centre in St. Catharines, Ontario, at Southland Mall in Regina, as well as a location in downtown Vancouver. 

Article continued below.

Adore Cosmetics has announced three new Canadian stores for 2016: Ottawa’s CF Rideau Centre (opening mid-August), at Oshawa Centre in Oshawa, Ontario (opening in October) and at Tsawwassen Mills (also opening in October), just south of Vancouver. 

Adore is planning to open at least 10 to 15 more boutiques in Canada, according to the press release, with a primary focus in super regional malls in British Columbia, Alberta and Ontario. The size required for each space is approximately 600 square feet to 1,200 square feet. 

Adore Cosmetics launched in 2001 and it is considered to be one of the world’s leading manufacturers of luxury innovative skincare products. The company’s team includes research, manufacturing, wholesaling and retail components. The company has over 50 stores globally, and it’s continuing to expand throughout the United States as well as Mexico, U.S. Virgin Island, Caribbean, the UK, Spain, Italy, Germany, Austria, Denmark, Norway, Sweden, Singapore, Hong Kong, South Africa, Australia and New Zealand.