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One Year After Hudson’s Bay’s Collapse, Retail Reshaped

Bay Street entrance to Hudson's Bay Queen Street on Saturday, April 26, 2025. Photo: Craig Patterson

In late April 2025, liquidation signs appeared in the windows of Hudson’s Bay Company’s flagship on Queen Street in Toronto, and five others. For many Canadians, the sight of “70% OFF” banners draped across the historic building marked the moment when the company’s fate became undeniable.

One year later, the collapse of Hudson’s Bay continues to reverberate across the Canadian retail landscape. What began as a restructuring effort under creditor protection evolved into a full liquidation that ended the operations of North America’s oldest company and left a significant void in shopping centres, downtown cores, and the national retail psyche.

The Final Days of a 355-Year-Old Institution

Hudson’s Bay filed for protection under the Companies’ Creditors Arrangement Act in March 2025, but it was the events of April that sealed its fate. Early in the month, the company paused its loyalty program and stopped accepting gift cards, leaving many customers with stranded balances.

By April 24, court filings indicated there was little chance of securing a buyer for the remaining business. The company announced the liquidation of its final six stores, including its Toronto Queen Street flagship, Yorkdale Shopping Centre location, Hillcrest Mall, downtown Montreal store, CF Carrefour Laval, and CF Fairview Pointe-Claire.

Within days, liquidation sales were underway across all remaining locations. By the end of the month, the company had effectively lost its ability to continue operations, burdened by approximately $2 billion in liabilities and minimal available cash.

Liquidation at Hudson’s Bay Queen Street in Toronto, April 25, 2025. Photo: Craig Patterson

Why Hudson’s Bay Failed

The company’s collapse was driven by a combination of structural challenges and strategic missteps, with some blaming owner and Governor Richard Baker.

Hudson’s Bay had struggled for years with declining department store traffic, rising operating costs, and an increasingly fragmented retail environment. Leadership instability further compounded the problem, with multiple executive changes over more than a decade.

A pivotal moment came in late 2024 with the separation of Saks Global into a standalone entity. This move effectively detached the Canadian Hudson’s Bay stores from their most valuable luxury associations, leaving the domestic business exposed and financially strained.

Without a compelling value proposition or the capital required to modernize, the company was unable to compete in a retail landscape increasingly defined by specialization, speed, and experience.

Bay Street entrance to Hudson’s Bay Queen Street on Saturday, April 26, 2025. Photo: Craig Patterson

The Aftermath: Assets, Leases, and Lost Jobs

Following the liquidation announcement, the dismantling of Hudson’s Bay accelerated.

In May 2025, Canadian Tire acquired the company’s intellectual property, including its name, coat of arms, and iconic multi-coloured stripes, for approximately $30 million.

At the same time, efforts to salvage the company’s physical footprint proved unsuccessful. B.C. entrepreneur Ruby Liu attempted to acquire a portfolio of leases to launch a new department store concept, but the plan ultimately collapsed following a court decision in late 2025.

The human impact was significant, with thousands of employees affected by the closures and limited recourse available due to creditor structures.

Hudson’s Bay stripes marketing images for Canadian Tire, spring 2026. Image: Canadian Tire

The State of the “Stripes” One Year Later

One year after liquidation began, the most visible remnant of the Hudson’s Bay Company is no longer a department store, but a brand.

Following its acquisition of HBC’s intellectual property, Canadian Tire has emerged as the primary steward of the “Stripes,” repositioning them as a proprietary product line rather than a legacy retail identity.

On May 1, 2026, Canadian Tire is set to launch its first internally designed Hudson’s Bay Stripes summer collection, marking a shift from selling residual liquidation merchandise to treating the brand as a premium in-house offering alongside established labels such as NOMA and CANVAS.

While the department stores themselves have disappeared, the brand persists through shop-in-shop formats within Canadian Tire and Mark’s locations across the country, extending its presence in a fundamentally different retail context.

The Real Estate Reality: Subdivision Replaces the Department Store

The liquidation of Hudson’s Bay left behind approximately 15 million square feet of vacant retail space across Canada, triggering one of the largest repositioning efforts in the country’s retail real estate history.

Rather than seeking a single anchor tenant to replace Hudson’s Bay, landlords have largely shifted to a multi-tenant strategy. Approximately 64 percent of former HBC space is expected to be subdivided into mid-sized units ranging from 15,000 to 40,000 square feet, according to JLL.

This approach reflects a broader rethinking of anchor tenancy, as shopping centres prioritize flexibility and diversification over reliance on large-format department stores.

Saks Fifth Avenue in the Hudson’s Bay building in downtown Toronto on Saturday, April 26, 2025. Photo: Craig Patterson

New Tenants Signal a Shift in Retail Mix

A diverse mix of tenants is beginning to fill former Hudson’s Bay locations, illustrating how the retail landscape is evolving.

Value-oriented retailers have been among the most active, with TJX Companies banners such as Winners, Marshalls, and HomeSense expanding into several suburban spaces.

At the same time, international entrants are targeting these locations as part of their Canadian expansion strategies. Greek retailer JUMBO S.A. is expected to enter the market in 2026, with former Hudson’s Bay locations under consideration for its large-format stores.

Experiential and lifestyle uses are also gaining traction. Some properties are being converted into fitness facilities such as Altea Active, as well as entertainment concepts including The Rec Room and emerging recreational uses such as pickleball courts.

Reimagining the Flagships

While suburban locations are being repositioned relatively quickly, flagship downtown properties present a more complex challenge.

In Montreal, a proposed $400 million redevelopment led by the James Bay Eeyou Corporation and JHD Immobilier aims to transform the former Sainte-Catherine Street store into a cultural and heritage destination focused on the history of the fur trade and Indigenous relations, including an Indigenous-led hotel and museum.

Other downtown flagships will see proposals following sales and strategy development. Such proposals highlight the growing importance of mixed-use and culturally driven redevelopment in revitalizing large-scale urban retail spaces.

Liquidation signs in the windows of Saks Fifth Avenue in the Hudson’s Bay Queen Street building in downtown Toronto on Saturday, April 26, 2025. Photo: Craig Patterson

The Challenges Ahead

Despite steady progress, the transition is not without hurdles.

Subdividing large-format department stores is both complex and costly. Retrofitting spaces originally designed for a single tenant requires extensive upgrades to building systems, with costs exceeding $150 per square foot in some cases.

There is also a significant time lag. While a majority of the space is expected to be committed by 2027, many locations may remain under construction or partially vacant until 2028 due to the scale of redevelopment required.

A Structural Reset for Canadian Retail

The collapse of Hudson’s Bay did not simply mark the failure of a single retailer. It signaled the end of the traditional department store model as a dominant force in Canadian retail.

In its place, a more fragmented and flexible ecosystem is emerging, defined by a mix of value retailers, international entrants, and experiential concepts. At the same time, the role of large anchor tenants is being redefined, with fewer single operators occupying massive footprints.

One year later, the physical presence of Hudson’s Bay may be fading, but its impact continues to shape how retailers, landlords, and consumers navigate the future of Canadian retail.

The stripes remain, but the Bay itself is gone.

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Jobs declining in the retail sector: Statistics Canada

Vitaly Gariev photo
Vitaly Gariev photo

In February, payroll employment in retail trade fell by 5,900 (-0.3%), following a decline of 7,000 (-0.4%) in January and an increase of 4,700 (+0.2%) in December 2025, according to a report released by Statistics Canada on Thursday.

On a year-over-year basis, payroll employment in retail trade was down by 26,400 (-1.3%) in February 2026. The year-over-year decline in February was broad-based, with the largest losses being recorded in clothing and clothing accessories retailers (-9,500; -5.6%), grocery and convenience retailers (-5,900; -1.4%), department stores (-5,800; -5.9%) as well as building material and supplies dealers (-3,200; -2.3%), said the federal agency.

Over the same period, payroll employment in warehouse clubs, supercentres and other general merchandise retailers was up 5,100 (+3.2%) despite widespread year-over-year declines, it said.

“Payroll employment in accommodation and food services decreased by 4,100 (-0.3%) in February, more than offsetting the gain recorded in January (+3,100; +0.2%). The monthly decline in February was led by full-service restaurants and limited-service eating places (-3,600; -0.4%) and special food services (-1,400; -1.8%),” added Statistics Canada.

“On a year-over-year basis, payroll employment in accommodation and food services was up slightly (+1,200; +0.1%) in February.”

The report said the overall number of employees in Canada receiving pay and benefits from their employer—measured as “payroll employment” in the Survey of Employment, Payrolls and Hours—decreased by 60,200 (-0.3%) in February, following an increase of 44,300 (+0.2%) in January. On a year-over-year basis, payroll employment was virtually unchanged in February.

In February, monthly payroll employment declines were led by transportation and warehousing (-14,000; -1.6%), administrative and support services (-7,500; -0.9%), retail trade (-5,900; -0.3%), construction (-4,200; -0.3%) and accommodation and food services (-4,100; -0.3%), it said.

Meanwhile, the number of job vacancies was little changed, at 497,200 in February. On a year-over-year basis, job vacancies were down by 29,000 (-5.5%), it added.

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Canadian GDP rises slightly in February: Statistics Canada

August de Richelieu photo
August de Richelieu photo

Real gross domestic product (GDP) was up 0.2% in February, with goods-producing industries driving the growth for the second consecutive month, reported Statistics Canada on Thursday.

Goods-producing industries grew 0.4% in February, driven by expansions in manufacturing and mining, quarrying, and oil and gas extraction. Services-producing industries edged up 0.1%, as rebounds in transportation and warehousing and wholesale trade were largely offset by contractions in the public sector, said the federal agency.

Statistics Canada said the manufacturing sector led the growth in February, rising 1.8% in the month. This was the largest monthly growth in the sector since January 2023 (+2.2%) and was driven by a 3.6% expansion in durable-goods manufacturing industries.

It said the wholesale trade sector rose 0.9% in February, largely offsetting January’s decrease. Motor vehicle and motor vehicle parts and accessories merchant wholesalers (+6.1%) led the growth in February, corresponding to increased production of motor vehicles as well as higher exports and imports of passenger cars and light trucks and motor vehicle engines and parts.

Statistics Canada said advance information indicates that real GDP was essentially unchanged in March. Increases in wholesale trade and transportation and warehousing were offset by decreases in retail trade and mining, quarrying, and oil and gas extraction. Owing to its preliminary nature, this estimate will be updated on May 29 with the release of the official GDP by industry data for March.

“With this advance estimate for March, information on real GDP by industry suggests that the economy expanded 0.4% in the first quarter of 2026.”

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Canadian small business sales decline, modest March rebound amid cash flow strain: Xero

Ron Lach photo
Ron Lach photo

Xero, the global small business platform, released on Thursday its quarterly Xero Small Business Insights (XSBI) report, a snapshot of the health of the Canadian small business sector based on actual aggregated and anonymized data from 12,000 Canadian small businesses using Xero, including sales performance, late payments, and time-to-be-paid.

The report revealed that Canadian small business sales remained in sharp decline through the first two months of 2026, but returned to positive growth in March, for the first time since September 2025. While March sales growth offered a rare bright spot, longer payment wait times and higher late payments suggest continued cash flow pressures facing the Canadian small business sector, said Xero.

Sales declines deepen, with an unexpected March rebound

In the quarter to March 2026, Canadian small business sales fell 4.0% year-over-year (y/y), a larger decline than the 1.8% y/y drop in the December quarter (revised up from -4.1% y/y). After dropping 2% in December, small business sales growth tumbled further in early 2026, dropping 10.1% y/y in January, followed by a 2.9% y/y decline in February, said the report.

Xero said a rare bright spot came in March, when sales rose 1.0% y/y, the first positive monthly result in five months. However, this remains well below the series’ historical monthly average of 4.3%. In fact, over the past three years, monthly sales growth has only exceeded the historical average in four months, a reflection of the prolonged period of economic turbulence and macroeconomic uncertainty, and its continued impact on Canadian small businesses.

Louise Southall
Louise Southall

“Poor sales results driven by ongoing macroeconomic tensions are continuing to impact the ability of small businesses to pay their bills and manage cash flow. While the modest rise in March sales is welcome, it remains well below long-term averages, and we’ve seen only four months of above-average growth in the past three years,” said Louise Southall, Economist at Xero.

“The recent spike in gasoline prices is a fresh headwind that could weigh on both costs and sales in the months ahead, as small businesses navigate the long-term impacts of fuel costs and small business customers have less to spend on non-fuel purchases.”

Cash flow pressures build as payment times lengthen

Reflecting consumers’ contracting budgets, small businesses were paid increasingly late in the quarter, reversing a recent period where payment times and late payments had been quicker than historical averages. Small businesses waited, on average, 29.8 days for their invoices to be paid in the March quarter, up from 27.2 days in the December quarter. Late payments, the time between a payment due date and when payment was actually received, rose to 11.6 days, up from 10.5 days the previous quarter.

Ashalee Mohamed
Ashalee Mohamed

“Small business owners across Canada have already navigated a prolonged stretch of tough trading conditions, and they now face a new set of challenges with the recent jump in fuel prices,” said Ashalee Mohamed, Country Manager for Canada at Xero.

“Rising costs are hitting bottom lines at the same time as customers have less disposable income to spend. It’s a difficult combination, especially when cash flow is already under pressure from longer payment times. During periods of uncertainty that are largely outside their control, the best thing small business owners can do is focus on what they can influence: managing cash flow closely, encouraging prompt payment, and continuing to deliver great service to their customers.”

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Gildan reports record first quarter revenue

Photo: Gildan Activewear website
Photo: Gildan Activewear website

Gildan Activewear Inc., announced Thursday financial results for the first quarter ended March 29, 2026, indicating a record first quarter net sales.

“We are pleased with our first quarter performance, reflecting disciplined execution across the organization and continued progress against our strategic priorities. We advanced our integration initiatives as planned, with early actions reinforcing our operating model and strengthening our ability to drive efficiency and synergy capture. While the external environment remains uncertain, we are focused on what we can control — driving operational excellence, advancing our integration of HanesBrands, maintaining cost discipline and consistent execution — all supported by our low-cost vertically integrated platform and strong balance sheet, which position us well to deliver on our strategic and financial objectives,” said Glenn J. Chamandy, Gildan’s President and CEO.

Highlights

  • Record first quarter net sales from continuing operations of $1.17 billion up 63.8% over the prior year
  • Operating margin of (0.1)%, adjusted operating margin of 14.3%
  • GAAP diluted loss per share from continuing operations of $0.30 and adjusted diluted EPS
    from continuing operations of $0.43
  • Integration initiatives progressing as planned; Company well on pace to realize approximately $100 million in synergies in 2026 and continues to expect approximately $250 million of annual run-rate cost synergies over the next three years
  • Company maintains its full year 2026 guidance and maintains its three-year objectives for the 2026–2028 period
  • This quarter represents the first full fiscal reporting period during which the results of HanesBrands are fully
    consolidated into the company’s financial statements
Photo: Gildan Activewear website
Photo: Gildan Activewear website

“The HanesBrands Australian Business has been classified as held for sale and reported as discontinued operations since the fourth quarter of 2025. As such, the operating results discussed herein are on the basis of continuing operations. Furthermore, consistent with the announcement made during our last quarterly results, we are now transitioning to disaggregating our net sales into Wholesale and Retail. “Wholesale” comprises sales to distributors, screenprinters, embellishers and global lifestyle brand (GLB) customers. “Retail” comprises sales to mass merchants, department stores, national chains, specialty retailers, online retailers and directly to consumers,” said Gildan.

“Net sales from continuing operations were $1.17 billion, up 63.8% over the prior year, in line with guidance of approximately $1.15 billion. The year over year increase reflects the HanesBrands acquisition partially offset by integration initiatives undertaken to optimize our manufacturing footprint and accelerate synergy capture. Compared with proforma net sales from continuing operations1 of $1.29 billion, the year over year decline was primarily driven by lower volumes stemming from our proactive inventory reduction across customer channels, which temporarily reduced sell-in, as previously communicated. Wholesale sales were $552 million compared to $626 million, down 11.9% versus the prior year due to the aforementioned proactive inventory reduction across our combined customer channels as well as the non-recurrence of preemptive buying ahead of tariffs in the comparable period last year.”

Gildan is a leading manufacturer of everyday basic apparel. The company’s product offering includes activewear, underwear, socks, and intimates sold to a broad range of customers, including wholesale distributors, screenprinters,embellishers, retailers or e-commerce platforms, as well as global lifestyle brand companies and directly to consumers. Gildan markets its products in North America, Europe, Asia Pacific, and Latin America, under a diversified portfolio of Company-owned brands including Gildan®, Hanes®, Comfort Colors®, American Apparel®, ALLPRO™, GOLDTOE®, Peds®, Bali®, Playtex®, Maidenform®, Bonds®, as well as Champion® which is under an exclusive licensing agreement for the printwear channel in the U.S. and Canada.

Gildan owns and operates vertically integrated, large-scale manufacturing facilities which are primarily located in Central America, the Caribbean, North America, and Asia.

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La Rosée Expands in Canada Through Shoppers Deal

Photo: La Rosée

French dermo-cosmetic brand La Rosée is accelerating its Canadian rollout, positioning itself at the intersection of clean beauty, pharmacy distribution, and accessible pricing. The company, founded by pharmacists Coline Bertrand and Mahault de Guibert, has entered the market through an exclusive partnership with Shoppers Drug Mart, now reaching more than 540 locations nationwide.

The La Rosée Canada expansion reflects a broader shift in the beauty industry, where clinically positioned skincare brands are increasingly blending medical credibility with lifestyle-driven branding. Industry observers have described the company as a leading example of a “French Pharmacy 2.0” model, combining safety, sustainability, and mass accessibility.

A Strategic Canadian Entry Led by Industry Veteran

The Canadian rollout has been spearheaded by Solange Strom, a veteran retail executive and former CEO of L’Occitane Canada. Strom, who now leads La Rosée’s Canadian operations, brings decades of experience translating French beauty brands for local consumers.

Solange Strom

“I love a challenge, and I understand the Canadian consumer very well,” Strom said in an interview. “The timing is perfect. Canada is just arriving at the point where ingredient transparency and clean formulations are becoming mainstream.”

Her involvement also reflects a deliberate strategy by the brand to prioritize operational execution over rapid expansion. Rather than entering multiple channels simultaneously, La Rosée has focused on building a strong foundation within a single national partner.

Pharmacy Distribution as a Competitive Advantage

Unlike many clean beauty brands that rely heavily on digital marketing, La Rosée’s growth model is rooted in physical retail, specifically pharmacy environments. In France, the brand is distributed through nearly 10,000 pharmacies, and that model has been replicated in Canada through Shoppers Drug Mart.

“We chose Shoppers because it gives us national reach,” Strom explained. “If a customer hears about La Rosée, they can find it within minutes almost anywhere in the country.”

The exclusive agreement is expected to remain in place for an initial period, with a focus on expanding within the existing network before exploring additional channels.

Photo: La Rosée

Clean Beauty Positioned for Scale

At the core of the La Rosée Canada expansion is a tightly curated product assortment built around simplicity and efficacy. The brand deliberately limits its SKU count, offering only essential products designed to meet core skincare needs.

“They believe you can build a highly profitable company with fewer products, as long as those products are exceptional,” Strom said.

This approach contrasts with traditional beauty strategies that emphasize constant product launches. Instead, La Rosée focuses on high-volume hero products, including moisturizers, shower oils, and deodorants, many of which rank among top performers in French pharmacies.

The brand also emphasizes inclusivity through gender-neutral positioning and universal formulations suitable for sensitive skin.

Photo: La Rosée

Sustainability as a Core Business Driver

Sustainability is not positioned as a marketing layer but as a foundational principle of the brand. La Rosée has eliminated external packaging, introduced refill systems, and incorporated upcycled ingredients sourced from food industry waste.

“We want to go beyond reducing impact,” Strom said. “The goal is to give back more to the planet than we take.”

As of 2026, roughly one-third of the product range incorporates upcycled ingredients, with a target of reaching 50 percent by 2030.

This sustainability-driven model is beginning to influence larger industry players, with multinational brands adopting refill systems and cleaner formulations in response to changing consumer expectations.

Photo: La Rosée

Digital Integration to Support Retail Growth

While physical retail remains central, La Rosée is also investing in e-commerce to complement its store presence. A Canadian website has recently launched, designed to provide education, product information, and direct purchasing options.

“The digital channel is where we tell our story,” Strom said. “It also helps drive customers back into stores.”

This omnichannel approach reflects a broader trend in beauty retail, where brands use digital platforms to support in-store discovery rather than replace it.

Canada as a Testing Ground for North America

Canada is serving as a strategic entry point for North America, allowing La Rosée to refine its approach before entering the United States.

“Canada is a test-and-learn market,” Strom said. “Once we understand what works here, we can apply those learnings to a much more complex U.S. market.”

This measured expansion strategy aligns with the company’s broader philosophy of disciplined growth, which has enabled it to scale rapidly in France while maintaining profitability.

Photo: La Rosée

A Brand Aligned with Shifting Consumer Expectations

The La Rosée Canada expansion arrives at a time when Canadian consumers are becoming more focused on ingredient transparency, sustainability, and value. Tools such as ingredient-scanning apps and increased awareness of environmental impact are reshaping purchasing decisions.

Strom believes the brand is well positioned to capture this shift.

“Consumers want products that are safe, effective, and fairly priced,” she said. “That’s exactly what La Rosée offers.”

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Dr. Phone Fix sees revenue growth of 19% in 2025

Source- Dr. Phone Fix
Source- Dr. Phone Fix

Dr. Phone Fix, one of Canada’s fastest-growing consumer electronics repair and resale platforms, released Thursday its financial results for the three and 12 months ended December 31, 2025 with annual revenue growing by 19% from the previous year.

The company operates a network of 44 corporately owned stores across five Canadian provinces.

“2025 marked a transformational year for Dr. Phone Fix, highlighted by our successful public listing, strong revenue growth, and continued national expansion,” said Piyush Sawhney, Founder and Chief Executive Officer of Dr. Phone Fix.

Piyush Sawhney
Piyush Sawhney

“We expanded our footprint to 44 corporately owned stores, entered Atlantic Canada through the Geebo acquisition, and strengthened our capital structure through closing an oversubscribed financing. While reported profitability was impacted by one-time listing and transaction expenses, our underlying operating performance continued to improve, supported by strong same-store sales and disciplined cost management.”

“While fourth quarter margins reflected a higher mix of certified pre-owned device sales, this shift is consistent with our strategy to drive higher revenue throughout and expand our market share. Looking ahead, our growth strategy remains focused on a balanced approach of new store openings and targeted acquisitions. With our national platform now established and infrastructure in place, we are focused on leveraging our growing scale, improving unit-level economics, and executing on a disciplined acquisition pipeline in a highly fragmented market.”

Q4 2025 Financial Highlights

  • Revenue increased 47% to $3.84 million, compared to $2.60 million in Q4 2024, driven by strong seasonal demand, continued same-store sales growth, and increased certified pre-owned device sales, supported by higher volumes from insurance repair programs.
  • Gross profit increased 2% to $1.35 million. Gross margin of 35.1% reflected a higher mix of certified pre-owned device sales, which carry lower margins than repair services, as well as increased device volumes during the quarter.
  • Operating expenses (SG&A) were consistent year-over-year at $2.06 million, despite operating additional stores, including the integration of Geebo locations, and increased corporate activity associated with operating as a public company.
  • Adjusted EBITDA was $(0.10) million, compared to $0.26 million in Q4 2024. The quarter reflected strong revenue momentum, with short term profitability impacted by strategic capital investments in inventory for further future growth, new store expansion, and integration initiatives. These investments are aligned with the company’s growth strategy and are expected to support improved operating leverage and earnings performance as they mature.
  • Cash ended at $0.23 million, reflecting continued investment in working capital and network expansion, including inventory build to support certified pre-owned device demand, drive higher sales volumes, support expanding partnerships, and support the opening of new locations contributing to the current store count.

Full-Year 2025 Financial Highlights

  • Revenue increased 19% to $12.15 million, compared to $10.18 million in 2024, driven primarily by organic same-store sales growth across the company’s existing store base. Same-store sales growth is calculated by comparing revenues at locations that have been open for at least 12 months. Contributions from new store openings, acquisitions, and insurance programs were not material to the period, as these initiatives were implemented late in the fourth quarter and had limited operating time to impact results. These initiatives are expected to contribute more meaningfully in 2026.
  • Gross profit increased 9% to $5.88 million, compared to $5.40 million last year, with full-year gross margin of 48.3% reflecting increased contributions from certified pre-owned device sales, which carry lower margins than repair services, as well as an evolving product mix across the network.
  • Operating expenses (SG&A) increased 5% to $8.12 million, compared to $7.77 million in 2024, reflecting continued investment in infrastructure to support future growth, as well as public company costs. Excluding share-based compensation and listing-related expenses, operating expenses remained well controlled, demonstrating operating discipline as the company scaled its platform.
  • Adjusted EBITDA increased 219% to $0.60 million, compared to $0.19 million in 2024, driven by higher revenue and gross profit. This improvement reflects continued progress in the company’s underlying operating model, despite increased operating expenses associated with expansion and public company costs.
Image: Dr. Phone Fix

Q4 2025 Accomplishments

  • Entered Atlantic Canada through the acquisition of Geebo Device Repair, a six-store chain in Nova Scotia, expanding Dr. Phone Fix’s national footprint.
  • Completed a $2.57 million non-brokered equity private placement in two tranches, with net proceeds to be used for acquisitions, store expansion, inventory investment, and general working capital purposes.
  • Signed new store leases in Alberta and Ontario, supporting continued expansion into high-demand markets.
  • Continued to strengthen insurance and OEM partnerships, supporting increased certified pre-owned device volumes and procurement efficiencies across the network.

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The End of Anchors: How Canadian Malls Are Being Rewritten

Former Hudson's Bay at Toronto's Yorkdale Shopping Centre is one of the stores jointly owned by RioCan. Photo: Greg Southern

The Canadian retail landscape reached a decisive inflection point in 2026. The closure of Hudson’s Bay stores, which vacated roughly 15 million square feet of space across the country, marked more than the loss of another retailer. It signaled the end of a model that had defined shopping centres for decades.

For years, department stores served as the gravitational force of the mall. Their presence shaped leasing strategies, customer traffic patterns, and even the physical design of retail real estate. With Hudson’s Bay now gone from the majority of its traditional locations, that model has effectively collapsed.

This moment is not isolated. Instead, it represents the culmination of more than a decade of Canadian department store closures, a trend that has steadily reshaped the industry as Retail Insider looks at its reporting over the past 14 years.

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Former Sears Location at Scarborough Town Centre (Image: Oxford Properties Group)

From Anchors to Absence: A 14-Year Shift

When Retail Insider published its first article in April 2012, the topic was the potential entry of Nordstrom into Canada. At the time, shopping centres were still firmly anchored by large department stores. Zellers operated more than 270 locations. Sears Canada had over 110 stores nationwide (and was retracting). Hudson’s Bay maintained a dominant national footprint.

However, that structure began to unravel quickly.

Zellers exited in 2013, followed by Target’s high-profile entry and withdrawal in 2015. Sears Canada shuttered its operations in 2018, leaving behind approximately 15 million square feet of vacant space. Nordstrom entered Canada in 2014 with significant expectations, only to exit in 2023 after filing for creditor protection. Saks Fifth Avenue had a relatively short Canadian run from 2016 to 2025 in Toronto and Calgary.

The final blow came with Hudson’s Bay. By June 1, 2025, the company had closed its Canadian stores, eliminating another massive block of retail space and effectively ending the department store era as it once existed.

The cumulative effect is striking. Over the past 14 years, tens of millions of square feet of anchor retail space have been vacated, forcing landlords to rethink the fundamental structure of their properties.

Former Nordstrom at CF Sherway Gardens (Image: Nordstrom)

The Collapse of the Traditional Mall Model

For decades, Canadian shopping centres followed a predictable format. Large department stores were positioned at the ends of corridors, drawing shoppers through a series of smaller inline tenants. This “end-to-end” flow created consistent foot traffic and supported a wide range of specialty retailers.

That model no longer functions in the same way.

Today, many malls operate without traditional anchors. In some cases, multiple anchor tenants have disappeared from a single property. At CF Sherway Gardens in Toronto and CF Chinook Centre in Calgary, for example, Hudson’s Bay, Nordstrom, and Saks Fifth Avenue all served as anchors as recently as 2023. By mid-2025, none of those stores remained, leaving hundreds of thousands of square feet to repurpose.

This level of disruption would have been difficult to imagine even a decade ago, yet here we are.

CF Chinook Centre lease plan (Calgary) via Cadillac Fairview

The 15 Million Square Foot Challenge

The closure of Hudson’s Bay created an immediate and significant vacancy shock across Canada. Industry data indicates that enclosed mall vacancy rates surged sharply following the closures, reflecting the sudden influx of large-format space onto the market.

However, the real challenge is not just the volume of space, but its scale.

The average Hudson’s Bay store measured approximately 150,000 square feet, while the average mall tenant occupies closer to 3,700 square feet. This creates what industry analysts have described as a “40-to-1” leasing challenge. Replacing a single department store requires the equivalent of dozens of smaller tenants, along with substantial capital investment to physically divide the space.

As a result, landlords have adopted a range of strategies. Many are subdividing former department store boxes into multiple units. Others are pursuing redevelopment opportunities, including residential towers and mixed-use projects. In select cases, a single large tenant has taken over an entire space, although this remains relatively rare.

CF Market Mall in Calgary, showing former anchor uses including Woodward’s, Bretton’s, and a space that first housed a Woodward’s Food Hall. Image Cadillac Fairview

A New Generation of Anchors Emerges

As traditional department stores disappear, a new mix of tenants is redefining what it means to anchor a shopping centre.

Experiential concepts are becoming increasingly prominent. Large-format fitness operators, entertainment venues, and leisure-focused businesses are taking over spaces once occupied by fashion retailers. These uses are designed to draw visitors for experiences that cannot be replicated online.

At the same time, essential services are moving into malls in greater numbers. Grocery stores, medical clinics, and even government service centres are becoming key drivers of foot traffic. These tenants offer consistency and resilience, particularly in an era where discretionary retail spending can be volatile.

Non-traditional retail is also expanding. Automotive showrooms, value-oriented international retailers, and specialty grocers are occupying space that would once have been reserved for department stores. This shift reflects a broader change in consumer behaviour, where convenience, necessity, and experience are increasingly prioritized.

Eataly, La Maison Simons, and Nike opened in the former Nordstrom box at CF Toronto Eaton Centre (photo: September 18, 2025). Photo: Craig Patterson

Case Studies in Transformation

Several Canadian shopping centres illustrate how this transition is unfolding in practice.

At CF Toronto Eaton Centre, the former Nordstrom space has been reconfigured to accommodate multiple tenants, including La Maison Simons, Nike, and Eataly. Vancouver’s Nordstrom box will soon see similar announcements. This approach demonstrates how large-format spaces can be successfully subdivided into complementary uses that drive traffic throughout the property.

Elsewhere, Oakville Place has seen the entire former 120,000 square foot Hudson’s Bay space taken over by Nations Experience, a grocery-focused concept that provides a strong daily draw. In Edmonton, Londonderry Mall has introduced a 60,000 square foot Zellers 3.0 concept into part of a former Hudson’s Bay location, signalling the return of a familiar name in a very different format.

These examples highlight the diversity of strategies being employed, as well as the importance of tailoring solutions to specific markets, be it downtown or suburban.

Exterior of the former Hudson’s Bay building at Oakville Place, to become Nations Experience.

A Bifurcated Future for Canadian Malls

Not all shopping centres are experiencing this transition in the same way. A clear divide is emerging between top-tier urban malls and secondary or tertiary properties.

Major centres in cities such as Toronto, Vancouver, and Montreal are seeing strong demand for space, even as they absorb former department store locations. These properties benefit from high foot traffic, strong demographics, and proximity to transit.

In contrast, smaller or less centrally located malls face a more challenging path. The cost of redeveloping large, multi-level department store spaces can be prohibitive, particularly in markets with lower leasing demand. In some cases, these spaces may remain vacant for extended periods.

This bifurcation is reshaping investment strategies as well. Shopping centres anchored by essential services and experiential tenants are increasingly viewed as more stable assets, while those reliant on traditional retail face greater uncertainty.

Hudson’s Bay store at Yorkdale in Toronto on May 12, 2025. Photo: Craig Patterson

The End of the Mono-Anchor Era

The decline of department stores represents more than a change in tenant mix. It marks the end of what can be described as the “mono-anchor” era, where a small number of large retailers defined the identity and performance of an entire shopping centre.

In its place, a more diversified and resilient model is emerging. Malls are evolving into multi-purpose environments that combine retail, services, entertainment, and residential components. This shift reflects broader changes in how Canadians live, work, and shop.

Importantly, it also aligns with the realities of e-commerce. Retail categories that are easily replicated online are losing ground, while those that require physical presence are gaining importance.

A New Chapter for Canadian Retail

As Retail Insider marks 14 years of covering the industry, the transformation of Canadian shopping centres stands out as one of the most significant structural shifts in modern retail history.

What began with the gradual decline of department stores has accelerated into a full-scale reconfiguration of the mall. The spaces left behind are not simply being filled, they are being reimagined.

The next phase of this evolution will be defined by how effectively landlords, retailers, and communities adapt to this new reality. While the traditional department store may no longer anchor the mall, the concept of the shopping centre itself is far from obsolete.

Instead, it is being reshaped into something fundamentally different, and perhaps more relevant to the way Canadians live today.

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Reitmans unveils new logo, enters new era with reimagined store concept

Image Credit: Ben Rahn/A-Frame [www.aframestudio.com] (CNW Group/Reitmans (Canada) Ltd)

As part of its 100th anniversary, Reitmans said Thursday it is stepping into its next chapter with the unveiling of a new logo and reimagined store concept at Carrefour Laval, located in the Greater Montreal area, about 20 kilometres from downtown Montreal.

More than a renovation, this reopening reflects an evolution of the in-store experience with an approach that further affirms the brand’s renewed identity, said the retailer.

Isabelle Bonin
Isabelle Bonin

This unveiling marks the first public appearance of Reitmans’ new logo, reflecting a more confident identity and a forward-looking perspective. This visual evolution is part of the broader momentum the brand is building as it enters its centennial year. Designed by award-winning interior design studio, BURDIFILEK, as a structured and intentional space, the new concept is grounded in a thoughtfully planned layout and natural flow, offering a refreshed perspective on the shopping experience, said the company in a news release.

Reitmans logo
Reitmans logo

“This initiative reflects a natural evolution for Reitmans. We wanted to create a clear and intuitive environment that better showcases our collections and reflects our current fashion sensibility,” said Isabelle Bonin, Vice President, Marketing, eCommerce and Visual Presentation at Reitmans. “It’s an experience designed to better support our customers and strengthen their connection to the brand.”

Image Credit: Ben Rahn/A-Frame [www.aframestudio.com] (CNW Group/Reitmans (Canada) Ltd)

The store features a warm and refined aesthetic with open layouts, carefully considered lighting, rich textures, and a clean palette. By focusing on what matters most, the space strikes a balance between clarity and emotion by creating a harmonious experience where fashion takes centre stage, said the brand.

“Reitmans has a long-standing legacy. Our goal was to not reinvent it, but to reinterpret it. We highlighted the familiarity of the brand within a confident setting that will resonate across Canada,” said Diego Burdi, Co-Founder and Creative Director, BURDIFILEK.

Paul Filek
Paul Filek

“In an era of rapid retail change, the forces at work are both global and local. Our partnership with Reitmans reaffirms design as an investment in business strategy for evolving legacy brands and secures its longevity in a demanding market,” said Paul Filek, Co-Founder and Managing Partner, BURDIFILEK.

Reitmans said it also collaborated with Montreal-based artist Miville and will be featuring one of her original pieces in the space to introduce an artistic dimension that connects fashion, design, and expression.

“With this new concept, Reitmans is setting a clearer and more ambitious direction that is aligned with the initiatives launched as part of its centennial. This evolution reflects a stronger point of view on style, expression, and customer experience while remaining true to the brand’s core, said the company.

Launched at Carrefour Laval on April 18, this concept paves the way for a rollout across Canada beginning in 2027, it said.

The brand operates more than 200 stores across the country.

Image Credit: Ben Rahn/A-Frame [www.aframestudio.com] (CNW Group/Reitmans (Canada) Ltd)

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Parks Canada and Tourism Industry Association of Canada renew partnership

Lalada . photo
Lalada . photo

Parks Canada and the Tourism Industry Association of Canada (TIAC) have renewed their Memorandum of Understanding (MOU), building on years of close collaboration in support of Canada’s tourism sector and visitor economy.

They said the MOU establishes a framework for collaboration across key areas including stakeholder engagement, participation in industry forums, and joint efforts to foster sustainable opportunities and build sector resilience in the face of emerging challenges. These priorities reflect a shared understanding that domestic and international tourism growth depends on strong, ongoing coordination between government and industry stakeholders.

Parks Canada and TIAC said they will work to advance a strong, competitive and sustainable sector that contributes to Canada’s economic prosperity and environmental stewardship.

Parks Canada is one of Canada’s leading tourism experience providers, welcoming approximately 24 million visitors every year to some of the world’s most iconic natural and cultural heritage destinations. Visitors to Parks Canada administered places help generate $4 billion to the national GDP and spend the equivalent of more than $11 million every day in communities across the country.

With 171 national historic sites, 48 national parks, five national marine conservation areas and one national urban park, Parks Canada’s vast reach provides services in over 200 locations across Canada, in every province and territory, rural, urban and northern.

“The renewed Memorandum of Understanding with the Tourism Industry Association of Canada reflects our shared commitment to strengthening Canada’s visitor economy while protecting the natural and cultural treasures that define our country. By continuing to work together, Parks Canada and TIAC will support sustainable tourism that benefits communities, enhances visitor experiences, and ensures these special places are protected for future generations,” said Andrew Campbell, Interim President & Chief Executive Officer, Parks Canada.

“Working closely with Parks Canada helps TIAC deliver real value for Canada’s tourism sector. This MOU gives us a stronger foundation to tackle shared challenges, open up new opportunities, and make sure tourism continues to support jobs, businesses, and communities across the country. A more united sector is not only good for tourism, it is good for Canada,” said Sébastien Benedict, President & Chief Executive Officer, Tourism Industry Association of Canada.

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