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CF Masonville Place in London Adding Several New Retailers in 2023 [Interview]

CF Masonville Place (Image: Cadillac Fairview)

It has been an exciting past year or so at CF Masonville Place in London, Ontario, as the shopping centre has introduced several new retailers.

And more is to come.

Most recent tenants have included Oak+Fort, Specsavers, Hillberg & Berk as well as an expansion of Bath & Body Works.

Sandra Lorentiu

“Also important to note, during COVID we had three great openings such as NIKE. NIKE opened right in the midst of COVID and they’ve done quite well since then. American Eagle expanded their footprint and lululemon as well too,” said Sandra Lorentiu, General Manager for CF Masonville Place.

“And we are excited to announce that Athleta will be coming to town, opening their first store in London in the summer of 2023.

“Cadillac Fairview does a great job at continually assessing the changing retail landscape. We listen to our consumers through our regular research that we do, as well as always looking to deliver on our promise of a heightened experience by offering a compelling mix of best in class retail, dining and entertainment. I think these retailers certainly add to that overall offering.”

Nike at CF Masonville Place (Image: Cadillac Fairview)
lululemon at CF Masonville Place (Image: Cadillac Fairview)
Aritzia at CF Masonville Place (Image: Cadillac Fairview)

The shopping centre has been around since 1985 and is just over 630,000 square feet over two storeys. The mall is located in the north end of London near the intersection of Fanshawe Park Road W and Richmond Street. 

“CF Masonville Place has been the leading shopping centre in southwestern Ontario,” said Lorentiu. “We service a vast trade area of upwards of 700,000 people serving as far west as Windsor, north to Sarnia and east to Kitchener-Waterloo.”

The sales per square footage at CF Masonville is $1,030.

Lorentiu described current occupancy at the mall as “very healthy” in the high 90s per cent.

“We have been very fortunate to see our sales increase from last year, as well as a lot of our categories are either meeting or exceeding their 2019 volume. I think that will just continue as our momentum and our traffic continue to increase,” she said. “Over the last three years, no doubt it’s been challenging. Cadillac Fairview has pivoted quickly to backfill some vacancies.

IKEA at CF Masonville Place (Image: Cadillac Fairview)

“Unfortunately we saw some poor performing clients shut their doors, but we’ve been quick to engage new concepts to backfill those vacancies to ensure the high occupancy. A great example of that is we introduced the IKEA Design Store in 2022, a first to Cadillac Fairview, which has resonated well with our clientele here in the market.

“I think it’s important for Cadillac Fairview, especially CF Masonville Place, to pride ourselves in not only welcoming international and national brands, but also welcoming a diverse mix of local entrepreneurs and businesses. A great example of that we have local entrepreneurs and restaurateurs such as The Green Window, Thaifoon, Happiness Cafe, that are new to our mix here in London. The Perfect Image, a tattoo and piercing location, which we probably would not have looked at pre-COVID, but has been a great new addition as well.”

Sport Chek at CF Masonville Place (Image: Cadillac Fairview)
Renovated Bath & Body Works at CF Masonville Place (Image: Cadillac Fairview)

Lorentiu said it’s important for shopping centres today to diversify their mix and make them more experiential for clients both for the retail and the overall dining and food offering.

“Fast food and specialty food volumes have increased exponentially since COVID and it’s important for us to make sure that we have a well-rounded mix. We have The Rec Room, which we introduced about four years ago which resonates well now.

“Happy to see SilverCity with all these blockbuster movies being launched and the foot traffic returning to the centre. So it’s the overall experience that we’re focusing on to grow our shopping centre.”

The Rec Room at CF Masonville Place (Image: Cadillac Fairview)

A trend today in shopping centres is to densify their sites by adding other commercial and residential use to under-utilized space. Cadillac Fairview and other real estate property owners in the country have launched initiatives in that regard in recent years. 

Will CF Masonville Place do so as well?

“We do have a densification application in with the City of London. We are currently working with them and are in active discussions,” said Lorentiu. “It will be a combination of multi-use and I think it’s a phased approach for us to ensure we are, within north London, the destination currently and adding densification with different services and uses that can better service the community.”

Additional Images from CF Masonville Place

CF Masonville Place (Image: Cadillac Fairview)
CF Masonville Place (Image: Cadillac Fairview)
Aritzia at CF Masonville Place (Image: Cadillac Fairview)
Nike at CF Masonville Place (Image: Cadillac Fairview)
CF Masonville Place (Image: Cadillac Fairview)

A Rise in in Alcohol Taxes at Retailers in Canada to Hit Consumers April 1 [Op-Ed]

Wine Rack in Niagara Falls, Ontario (Image: Dustin Fuhs)

Everything is more expensive these days at the grocery store. We’ve also seen increases at the liquor store, or wherever you purchase your favourite alcoholic beverages. Well, these products are about to get more expensive yet again.

In 2017, the federal government had the brilliant idea of indexing taxes on alcoholic beverages to align with inflation. It’s called an escalator tax on alcohol. The idea was to make hikes more predictable, but without any parliamentary oversight, or any consideration for changing market conditions. Despite concerns registered by our alcohol industry, Ottawa marched on. 

Before the pandemic, inflation was not as significant an issue as it is now. Few noticed that taxes on alcohol increase every year. But the shock will hit us this year, due to our very high inflation rate. So in a few weeks from now, on April 1, that tax will increase by 6.3 per cent, making it the highest increase ever. Canadians will have to pay an additional $125 million in taxes per year, starting April 1, when buying beer, wine and/or spirits. Canada already has the highest alcohol taxes amongst G7 countries. In fact, taxes alone account for around 50 per cent of the price of beer, 65 per cent of the price of wine, and 75 per cent of the price of spirits.  

We have seen five consecutive hikes since the escalator clause was implemented in 2017, which allowed Canada to surpass Japan with the highest tax rate on alcohol in the industrialized world. For anti-alcohol advocates, this may be seen as encouraging news. Making alcohol more financially prohibitive will get consumers to drink less. It makes perfect sense from a public health perspective, which is clearly what Ottawa is going after. Fiscal measures impacting alcohol consumption are nothing new, but Canada is now reaching a point where an entire industry can be negatively impacted by our government’s thirst for more tax dollars, no pun intended.

The market size for Canadian breweries will exceed $7.5 billion by the end of this year. Over 17,000 people work in the beer industry alone. We now have more than 1,200 breweries and microbreweries in the country, and many are operated by craft-brewers employing just a handful of employees. The wine industry contributes almost $12 billion to our economy at present. And of course, we have restaurants, pubs, and bars, which all rely on alcohol sales to make a living.

The food service industry is already hurting. According to Restaurant Canada, in 2022, in many provinces, for every restaurant opening, two establishments closed. And that trend is likely to continue into 2023. As a result, the ripple effect of increased prices on the alcoholic beverage industry is clearly measurable. Across Canada, sales of beer are down 3.6% over the last 12 months, according to Beer Canada.

Liquor boards will also be impacted by this. Gross profits for all liquor authorities and government revenue from sales of alcoholic beverages across the country now reach almost $10 billion per year, according to Statistics Canada. These sales are helping provinces fund hospitals, schools, roads, and other infrastructure they need to maintain.

What we learned from similar increases in tobacco tax is this: higher prices may lead to an increase in illicit activities, as consumers seek out cheaper alternatives. For alcohol, this means bootlegging and smuggling. This can have negative consequences on public health and safety, as illicitly produced alcohol may be of lower quality and pose greater risks to consumers. This is not the road we need to take, especially right now.

Some say the escalator tax, which few Canadians know about, is undemocratic. Perhaps, but the escalator tax will eventually make all legal alcohol products in Canada less affordable over time. Parliament should investigate the escalator tax and see whether we should cap it or at least set a ceiling clause of some sort when inflation reaches a certain level. Ottawa has already benefited from inflation, which is why the federal government’s deficit has simply melted down to about $4 billion in the last 8 months. Ottawa doesn’t need more revenue from “sin taxes.” Ottawa should protect our agri-food industry as much as it can, by making it attractive to investors while offering high-quality, decently priced food and beverage products to Canadian taxpayers. 

Or else, with higher taxes, many companies will flee Canada, eliminating options and reducing competition, thus pushing prices even higher.

(Data in Figure was provided by Beer Canada)

Toronto’s Corktown Seeing Retail Revival with New Developments [Interview]

Image: PARLIAMENT&CO / The Sher Corporation

A one-of-a-kind mixed-use building, PARLIAMENT&CO., is being developed in the up-and-coming Corktown neighbourhood of Toronto, adding 3,000 square feet of retail space to the market.

Shakeel Walji, Creative Director/President of The Sher Corporation which is developing the project, said the 11-storey building will have the retail space on the main level. Although it can be demised, the space is perfect for a hip local eatery or coffee hot spot.

“This project is unique in the sense it has four different components in an 11-storey building,” he said. “It has retail at grade which is a freehold unit and then we have a commercial condominium between levels two to five and then it has another condominium from levels six to 10 which are designated true live/work lofts and then on the 11th floor we have an event space that’s approximately over 6,000 square feet combining indoor and outdoor.

“So that’s an 11-storey building with four different uses all brought together in one building form.”

The site is located at Parliament Street and Queen Street East.

Image: PARLIAMENT&CO / The Sher Corporation

Sher started in 2007 with a development at King Street East with a 15-storey, 215-unit residential building. The company likes to develop midrise to highrise condominium projects on infill sites in “beautiful” neighbourhoods in Toronto. It has also ventured out recently into suburbs like Markham.

Walji said the retail component of the newest project fronts onto Parliament Street facing west and it also fronts onto the southside which is a laneway that runs east/west.

“The portion that’s fronting south onto the laneway is sort of a colonnade condition. There’s glazing. There’s glass surrounding the retail space,” he said. “There’s about 3,000 square feet of retail space that’s available for ownership.

“Ideally, we’d prefer one retailer because 3,000 square feet is not a lot. We’re thinking a beautiful boutique restaurant would be ideal. You can even do the trend now is to create something like a ghost kitchen producing different types of food products, serving purely as a delivery solution in today’s COVID world. 

“A nice high end restaurant would be ideal. A morning coffee place. That sort of idea.”

Image: PARLIAMENT&CO / The Sher Corporation
PARLIAMENT&CO / The Sher Corporation

Walji said Toronto, like other big urban centres, is going through gentrification and the intersection at Queen and Parliament has seen its share of gentrification in recent times.

“It’s one of those last corridors in the city that will be seeing significantly more. It’s been relatively left untouched,” he said. “There’s development to the south currently that combines office space, condominiums, retail with a large visitor parking component as well. That was really the first project that came along and if you go further south of that you’ve got a really cool vibe and neighbourhood.

“This is the lower East side Toronto’s furniture district and if you go further south you’re also hitting the Distillery District . . . That’s a really hot spot for visitors to Toronto and Canada who definitely want to go there. It’s like a cobblestone area with a lot of streets and a lot of retailers.

“Our development is about a 10-minute walk north along Parliament, just north of Queen Street and we’re anticipating more gentrification to the north of us. Recently I know the Catholic church has also bought a site at the corner. They’re thinking of having a Catholic school come in or a church being developed at that corner. The whole Regent Park re-gentrification is almost complete. All of that area is being re-gentrified with high-end condominiums, retail at grade, visible cities, wide boulevards, treescapes, urban realms being updated. So it’s going through a lot of gentrification.

“Seeing that happen on Parliament to the north and to the south, that’s how this site was picked. This site is literally in the middle and it’s probably one of the last sites along Parliament in that sort of stretch that will see development.”

Possession is expected in February 2024.

Vanessa Lynch of DWSV is the point of contact for any purchasing inquiries relating to PARLIAMENT&CO.

New Horizon Mall Near Calgary Sees Occupancy Rise Following Bumpy Start 5 Years Ago [Interview]

Image: New Horizon Mall

As the unique New Horizon Mall approaches its fifth anniversary this spring, the shopping centre, just outside of Calgary city limits in Balzac, continues to increase its occupancy.

The mall, which was developed by Toronto-based Torgan Group, with its partner MPI Property Group, is about 320,000 square feet and is unique as it was Alberta’s first condo mall where space in the centre was initially sold to people and businesses as opposed to being leased. Many units were purchased then leased out to other businesses.

“It’s been active. It’s been interesting coming out of COVID, all of those fun things that everyone’s been dealing with,” said Bob Parsons, the GM of New Horizon Mall.

New Horizon Mall

“What’s been interesting over the past year at New Horizon, we’ve continued to add additional stores, additional tenant operators, additional unit owned operators. Over the last year, the architectural control committee has approved over 100 new stores. In the Calgary marketplace, we’re probably the most economical, feasible option for entrepreneurs, business incubators in terms of retail. I doubt you could find a more economical rental rate in the marketplace for retailers wanting to shop their wares so to speak to the consumers of this marketplace.

“We’re about a year and half into Sky Castle operating in the shopping centre, which has been a strong addition to the product and to the services offered here. They’ve done very well and understand their marketplace and understand who their customer is and the families I think have reacted and are pretty appreciative. So they’re doing well.”

Sky Castle, a massive entertainment centre and children’s indoor playground, is the shopping centre’s largest anchor tenant at about 34,000 square feet.

Sky Castle at New Horizon Mall (Image: Sky Castle)

“We’re continuing to whittle away at both the numbers in terms of raw store counts as well as occupancy based on square footage,” said Parsons. “It’s been good that way for sure.

“We’ve got over 200 stores that are fully fixtured and open on a regular basis. On a square foot basis, right now we’re about 60 per cent occupied. Both those numbers are up dramatically over the numbers as we headed into COVID and now as we’ve come out of COVID things are still moving in a positive direction.

“As every month goes by, we continue to add stores. As every month goes by, we hopefully become a little more predictable in terms of how our consumer perceives us. And hopefully we’re providing unique retail experiences for our consumer.”

Other major anchor tenants in the mall include Best Shop and Prairie Horizon Fresh Market.

C & L Collectables at New Horizon Mall (Image: New Horizon)
Elegance Mezon at New Horizon Mall

Construction of New Horizon Mall was completed by Ledcor Construction in 2018.

A condominium board was set up to run New Horizon Mall and to represent all unit owners. An onsite management team is employed by this board to manage day to day operations and headed by General Manager Bob Parsons.

“I think in general we’re seeing our traffic numbers increasing month over month. People are responding to events. There was the timeframe through COVID for sure people weren’t as positive about venturing out, but I think there’s certainly a portion of the population that’s been starved for the things we just took for granted – opportunities, craft fairs, events in the mall whether it be car displays different activities, Stampede events, that happen on a regular basis in this market,” said Parsons. 

Image: New Horizon Mall

“I think for sure our traffic numbers are showing month over month increases and we’re seeing specific events for sure are generating more traffic than what they would have in the past. I wouldn’t want to say we’re back to normal. I think COVID has changed a lot of experiences in everyday life but for the most part there’s more of an appreciation for things that go on that we took for granted and now people are accepting of them.

“One of the things with Sky Castle is we can track and predict strong traffic patterns and increases in the mall based on school holidays and stat holidays.”

Paris-Based Women’s Fashion Brand ‘Morgan de toi’ Looks to Expand into Canada with Stores [Interview]

Photo: Morgan de toi

Morgan de toi, a Parisian women’s wear brand, has set its sights on expanding into the Canadian market. 

Marcel Rinaldy

Marcel Rinaldy, President of Groupe 3M, who will be the Canadian partner/developer of the brand, said Canada is recognized for entrepreneurship, world-class cultural talent, safe cities, excellent quality of life, which perfectly corresponds to the values ​​of the Morgan brand, sincerity, requirement, proximity, audacity, agility, coworking.

Rinaldy and his team are working with Montreal-based real estate firm Think Retail to expand the Morgan brand into Canada.

“For several decades, Morgan has been dressing women to make them feel attractive and powerful. The French brand was built from an identity fashion signature, without ever ceasing to evolve. Capturing the spirit of the times and creating novelty: these are Morgan’s values ​​for expressing its wardrobe. Morgan fashion accompanies the daily life of all city dwellers, by betting on cuts that sublimate the silhouette and accessories that boost the look,” said Rinaldy. 

Image: Morgan de Toi

He said the brand specializes in women’s clothing 25 to 45 years old, chic for every day and occasion.

There are 180 stores in France and 327 internationally.

“Morgan writes her love story with fashion by collaborating with influential women: Caroline Receveur, Georgia May Jagger and Iris Mittenaere have joined the adventure to make femininity shine throughout the world,” said Rinaldy.

“For several years, (Morgan has been) committed to structuring and developing its responsible business approach. Our desire is to offer a healthy and dynamic work environment to our employees, and to develop the best products while respecting our partners and the environment. Our social responsibility approach is based on four structuring commitments for the development and sustainability of our activities: offering responsible products and services that meet customer expectations; ensuring employees a fair and motivating working universe’ building and developing ethical partnerships; and controlling the environmental footprint.”

Image: Morgan de Toi

Tony Flanz, President of Think Retail, says the plan is to start with several stores in Quebec. Ideal spaces are 1,500 to 2,000 square feet in enclosed smalls and along high streets. The goal is to open several boutiques in Quebec in the next couple of years.

Tony Flanz

“Chic, playful, sensual—fashionistas will be excited to welcome Morgan de toi, a Parisian women’s wear brand to Canada,” says Think Retail in a post on its website. “Founded in 1968, the mid-price brand was acquired in 2019 and has since grown into a powerhouse with a strong global presence that includes a network of more than 1,000 points of sale—branded stores and shops-in-shops, both in France and around the globe. 

“The versatile retail brand targets urban women ages 25 to 45, with everyday chic that spans casual to work and dressy. The well-priced range includes t-shirts and sweaters, as well as dresses, trousers, skirts, outerwear, shoes and accessories.  The concept is perfectly captured by brand ambassador Iris Mittenaere, former Miss France and Miss Universe, who encapsulates French beauty and style. Her strong following and influence help keep the brand in the spotlight.

“In addition to great style, Morgan has substance, touting its commitments to sustainability, including a goal to use 100 per cent more sustainable cotton for its products. ‘More sustainable’ cotton includes cotton from farms, which are part of the Better Cotton Initiative, recycled cotton and organic cotton. This fits nicely with the values of its target demographic.

Over the years, Morgan has developed an international cult following for its French elegance with a modern twist. This is an ideal tenant, with a successful history and strong brand awareness.”

What’s The State Of Montreal’s Retail Sector These Days? [Interview]

Rue Sainte-Catherine at Rue de la Montagne (Image: Dustin Fuhs)

Like most major markets in Canada, Montreal’s retail sector has experienced some challenging times over the past few years because of the COVID pandemic.

But the sector has rebounded somewhat with the end of lockdowns and the easing of public health measures. More people are out shopping. Post-secondary students are back in classrooms in the downtown area. More tourists are visiting Montreal.

And as in most Canadian cities, downtown retail still has some obstacles to overcome as office vacancy is not yet back to normal pre-pandemic levels – in fact it may never be back to normal as more companies adopt flexible and hybrid working environments.

Rocco Matteo

Rocco Matteo, Managing Partner of E3 Consulting in Montreal and a former Vice President at RONA, said there has been a slow down in retail sales in the Montreal area recently.

“I don’t think it’s any different from any other city in Canada but particularly from Montreal, what I’ve seen is definitely the (elevated) interest rates have been having a huge impact on the high produced goods,” he said.

“When you look at the shopping malls, and I visited several in the last few weeks, unfortunately I do see still a trend of some empty locals in the malls. I do see some down trend in the traffic.”

Check out the full video interview below with Matteo who talks about some of the trends in the retail sector in Montreal, the challenges of the downtown market and what the city can expect for the rest of the year. 

Youtube video

The Video Interview Series by Retail Insider is available on YouTube.

Connect with Mario Toneguzzi, a veteran of the media industry for more than 40 years and named in 2021 a Top Ten Business Journalist in the world and the only Canadian – to learn how you can tell your story, share your message and amplify it to a wide audience. He is Senior News Editor with Retail Insider and owner of Mario Toneguzzi Communications Inc. and can be reached at mdtoneguzzi@gmail.com.

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Zenergy Communications and Retail Strategies Partner to Help Small Businesses Reach New Heights

Young happy woman using credit card for online shopping in the evening at home.

This collaboration promises to put power back into the hands of local retail business owners.

TORONTO, ON and BIRMINGHAM, AL – February, 2023 – Zenergy Communications, a leading integrated marketing-communications agency, today announced its exciting new partnership with Retail Strategies, a US-based consulting firm that works with communities across North America on economic development and downtown revitalization. The first of many collaborative projects includes a webinar entitled ‘Retail Through the Lens of Omni-Channel’ supported by sessions guiding small business owners through the process of creating marketing campaigns using relevant channels, platforms, and devices to promote products to customers and prospects.The new module provides an integrated understanding of omni-channel and digital marketing possibilities along with one-on-one sessions for personalized support.

Linda Farha, Founder and President of Zenergy remarked: “Our Retail Through the Lens of Omni-Channel masterclass along with six supporting tailored intensive sessions will help retail owners maximize their business potential and grow their customer base even amidst these uncertain economic times. The landscape of digital marketing is constantly evolving, as are customers’ expectations, and small business owners must now be equipped with a comprehensive understanding of digital marketing strategies. This module was designed to do just that.”

“Small business represents 99% of the national economy and they are more than the heartbeat of communities; they are the economic engine,” explained Jenn Gregory, President of Retail Strategies’ Downtown Strategies division. “Our team is confident that this unique program, developed by Zenergy Communications, will break down barriers for small business owners and make digital marketing strategies more accessible and comprehensible.”

The partnership promises to put power back into the hands of small business owners by giving them the training and resources they need to better grow and engage their customer base and convert that engagement into sales. This relationship between Zenergy and Retail Strategies will continue to deepen as they expand the Omni-Channel for Retail module to communities across North America and work together to develop new sessions across various sectors. 

About Retail Strategies 

Retail Strategies is the national expert in recruiting businesses and strategically developing communities. Their mission is to provide the real estate expertise, tools, and human effort that position deserving towns as alluring locations for national businesses and destinations for tourism and quality of life amenities. 

About Zenergy Communications

Founded in 2003 by multi-disciplined entrepreneur Linda Farha, Zenergy Communications Communications is an award-winning integrated marketing-communications firm that specializes in content production, creative campaigns, and strategies for brands looking to grow their business. 

From its offices in Toronto, Montreal, and New York, Zenergy services both national and international clients across a diverse range of industries including Manufacturing, Retail, Healthcare Services, Technology, Entertainment, and Food & Beverage. 

From traditional marketing and PR to transformative digital campaigns, Zenergy has been delivering bilingual end-to-end MARCOM and MARTECH solutions that drive impactful results for nearly 20 years. 

– 30 –

Media Contact:

Zenergy Communications media@zenergycom.com

Zellers 2023 Reboot: Will it be a Success? [Podcast]

Zellers 2023 Reboot: Will it be a Success? [Podcast]

Craig and Lee talk about Zeller’s brand reboot in 2023, including the new shop-in-stores currently under construction within Hudson’s Bay stores as well as the introduction of food trucks with some favourites from the past. Will it be a success, or will Canadians be disappointed with what’s to come?

The Weekly podcast by Retail Insider Canada is available on Apple Podcasts, Stitcher, TuneIn, Google Play, or through our dedicated RSS feed for Overcast and other podcast players. Also check out our The Interview Series podcast where Craig interviews guests from across the Canadian retail landscape as part of the The Retail Insider Podcast Network.

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Background Music Credit: Hard Boiled Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License. http://creativecommons.org/licenses/by/3.0/