Home Blog Page 894

‘Virtual Land’ VR Concept to Expand Across Canada After Launching North America’s largest Virtual Realty Theme Park at West Edmonton Mall: Interview

Virtual Land at West Edmonton Mall (Image: Matthew from Best Edmonton Mall)

Virtual Land, in West Edmonton Mall, is being billed as North America’s largest virtual reality theme park.

And Amir Husain, who is operating the concept, said plans are to expand to five cities in Canada in the next two years including Vancouver, Toronto, Calgary, Montreal and Ottawa.

“I have travelled the world looking for the best virtual reality gaming. The three top centres of virtual reality are Japan, Korea and Taiwan . . .This store is a franchise from the main head office in Taiwan and Pakistan,” he said.

“Basically it’s a mix of virtual and augmented reality.”

Virtual Land at West Edmonton Mall
Virtual Land at West Edmonton Mall (Image: Matthew from Best Edmonton Mall)

Virtual Land features more than a dozen unique virtual reality experiences with the ability of having multiple people in a room playing together, trying to solve a mission, a puzzle or a game, working as a team.

Virtual Land has taken over the old Brick space in WEM – almost 32,000 square feet.

From survival zombie themes to racing, PVP experiences and plenty of family friendly features, Husain said Virtual Land will offer something for everyone.

“The franchise is in 21 locations around the world but they have never stepped into North America. I wanted to be the first one to bring it to North America. It started with a search of the biggest malls in North America. I connected with the people at the West Edmonton Mall. I came with a PowerPoint presentation for them to see how I plan to expand this location and make it North America’s largest virtual arcade, which will include over 20 different virtual reality experiences which is really unique in the world,” he said.

“I keep saying virtual reality but we have managed to build in an escape room and a haunted house. Everybody who is coming in will have to go through a haunted house, solve an escape room puzzle to get hold of the guns before they can actually start using those guns in the actual games.

Virtual Land at West Edmonton Mall
Virtual Land at West Edmonton Mall (Image: Matthew from Best Edmonton Mall)

“We are trying to get a mix between not just the virtual but the physical world as well where anybody comes in, gets their mission statement, gets their training, and then they go into a haunted house where they have this escape room puzzle to get hold of the guns.”

As people walk through the maze, there will be live actors trying to scare them. At the end of the maze, people are briefed about their mission and then they can go and experience a game.

“We are a gaming company. All our experiences are actual games,” said Husain. “It’s an experience but we are a gaming company. All of the games are actually games where people can get out and that will give them a sense of accomplishment. So we want them to come back and try it again. And try better.

“So it’s not an experience where you come and look at stuff and it’s wow this is virtual reality. It’s a gaming company.”

Virtual Land at West Edmonton Mall
Matthew from Best Edmonton Mall at Virtual Land in West Edmonton Mall
Youtube video

Mall super-fan Matthew Dutczak of the Best Edmonton Mall fan site on a YouTube post said Virtual Land “promises to be North America’s largest virtual reality theme park.”

“The space it takes up and much of the former two storey furniture store is huge and this part of the mall was completely gutted and reconfigured just to make room for this experience,” he said.

“Virtual Land intends to blur the lines between an amusement park and an arcade by featuring over a dozen different virtual reality experiences . . . They have more than enough to satisfy the gun loving gamer in you.

“It’s not always as simple as just strapping on a VR headset and going in. Virtual Land is building a completely atmospheric experience. Before you come face to face with zombies, mad men, or possessed demons, you might find yourself navigating a maze-like haunted house or trying to unlock the path forward in a mini escape room.”

Virtual Land at West Edmonton Mall
Virtual Land at West Edmonton Mall (Image: Matthew from Best Edmonton Mall)

IKEA Launches 1st Small-Format Design Studio for Canadian Market

IKEA Design Studio-Oshawa (Image: IKEA)

IKEA in Canada has just launched a new standalone concept offering a dedicated space for personalized design services with IKEA experts and one-on-one planning.

The IKEA Design Studio’s first location is in Oshawa, Ontario and it’s just one of several in development. The Oshawa location is designed to reach out to the retail giant’s customers in the Greater Toronto Area.

Niclas Jarnkrok

Toronto Area Manager Niclas Karlsson-Järnkrok said the new concept for the Canadian market allows customers to design and order complex home furnishing systems for the kitchen, bath, bedroom and living room by scheduling one-on-one planning sessions with a trained IKEA design expert or via a self-service planning station in a dedicated studio space.

“Our ambition is to become more accessible to GTA residents by bringing IKEA closer to them and offering new, convenient services that meet their growing needs,” he said. “The IKEA Design Studio is one of the many ways we’re enabling our customers to interact seamlessly with IKEA, especially as we continue to evolve the spaces in our homes to meet the changing demands of our lives at home.

“The Design Studio supports our total GTA market approach. Our ambition is to keep making IKEA more affordable and more accessible and also convenient for many more people. The Design Studio will help customers design, plan, order and purchase their personalized solutions but focusing more on the complex purchases around kitchens and bathrooms and bedrooms where we see the need for getting the specialist support or help with the planning component is more needed.

Image: IKEA

“This is a way to actually create more accessibility for that type of service in this case the Durham region where we also know many customers today don’t think we are accessible enough when it comes to this type of service.”’

He said planning is also available for businesses at the Design Studio.

The first Design Studio is located inside the Oshawa Centre at 419 King Street West.

Karlsson-Järnkrok said it is quite a bit smaller than a traditional IKEA store but will showcase the full IKEA range through digital solutions along with a small, curated selection of product samples on display. It’s a private space for customers to connect with IKEA’s expert planners and create personalized home furnishing packages. Purchases made at an IKEA Design Studio can be delivered directly to customers’ homes or picked up at local IKEA Pick-up locations, including 980 Thornton Road S, Unit #4 in Oshawa, Ontario.

Karlsson-Järnkrok said the concept exists in some other countries, mainly in Europe.

“We see more places in and around the GTA. We have a similar opportunity when it comes to being more accessible and convenient. Of course, this is the first one we’re opening. We have more in the plans and I think it’s really important for us to continue to learn together with our customers to evolve and develop this concept and improve it over the next coming period,” he said.

“When it comes to the bigger stores that we have in the GTA I think we have quite good coverage. But we have identified a number of areas where the accessibility can be improved and Durham is one of them and that is the reason we have chosen to open there.”

Founded in 1943 in Sweden, IKEA is a leading home furnishing retailer and IKEA Canada is part of Ingka Group which operates 374 IKEA stores in 30 countries, including 14 in Canada. Last year, IKEA Canada experienced 22.9 million visitors to its stores and 178.4 million visitors to IKEA.ca and the IKEA app.

Canadian Retail News From Around The Web For September 10th, 2021

Canadian Retail News From Around The Web

Top Stories: National

Central/Eastern Canada News

Western Canada News

Brief: Canadian Shoe Outlet Closing All Stores, Signage Changes on EB Games Stores in Canada

CSO | Canadian Shoe Outlet to Close All Stores

Canadian Shoe Outlet at Gerrard Square Shopping Centre
Canadian Shoe Outlet at Gerrard Square Shopping Centre (Photo by Dustin Fuhs)

Discount footwear retailer has announced that it is closing all locations.

Read more about the closure

Grace Loves Lace Opens in Toronto’s Historic Distillery District (Photos)

Grace Loves Lace Toronto Showroom – Photo by Dustin Fuhs

Australian-based bridal retailer has opened in Downtown Toronto.

See a photo walkthrough of the showroom

Salomon To Shutter Store at Park Royal In West Vancouver

“Store Closing” signs in Salomon store at Park Royal Shopping Centre in West Vancouver, BC (September 2021). Photo: Lee Rivett.

French sports retailer will close the store after 10 years, leaving a single corporate store in Whistler.

Read more about the closure

Canadian EB Games and EBX Locations Start Rebranding to GameStop with New Store Signage

GameStop at Yorkdale Shopping Centre
GameStop at Yorkdale Shopping Centre (September 9, 2021) – Photo by Craig Patterson

Texas-based entertainment retailer has started the physical rebrand of Canadian EB Games stores.

Read more about the rebrand

H&M Shuts One of Two Downtown Montreal Stores 

Image via Google Street View, November 2020

Swedish fast-fashion retailer has closed the location on Ste-Catherine Street West in Montreal.

First NorthGirls Storefront Launches in Toronto Under North Brands Group Umbrella

Image: NorthGirls Lawrence Plaza

Toronto-based North Brands Group launches first female-focused storefront.

H&M Shuts One of Two Downtown Montreal Stores 

Image via Google Street View, November 2020

Swedish fast-fashion retailer H&M has shut its store at 450 Ste-Catherine Street West in downtown Montreal. Another larger location at 1100 Ste-Catherine Street West remains open. 

The shuttered location at Ste-Catherine Street West was at the corner of St. Alexander Street on a quieter stretch of Ste-Catherine east of Philips Square and the Hudson’s Bay department store. Ste-Catherine Street has been under renovations and paving stones were recently added to the street and sidewalks. 

A much larger H&M store continues to operate at the corner of Ste-Catherine and Peel Streets on a busier stretch than where the shuttered location was. In 2016 the store saw a major renovation including the addition of a fourth floor.

H&M operates stores across Canada in major markets. Another prominent street front location could shutter at 19 Bloor Street West in Toronto as the space has been recently advertised for lease by brokerage JLL

Canadian EB Games and EBX Locations Start Rebranding to GameStop with New Store Signage

GameStop at Yorkdale Shopping Centre
GameStop at Yorkdale Shopping Centre (September 9, 2021) - Photo by Craig Patterson

Texas-based entertainment retailer GameStop has started the rebranding process for Canadian EB Games and EBX locations.

The EBX store at Yorkdale Shopping Centre had the store signage updated and now represents the GameStop brand. Staff in the stores are informed 48-hours in advance of the change, which happens after the store closes for the evening.

EB Games was purchased by GameStop in 2005 which saw the locations in Europe and the US rebranded.

GameStop announced in July that EB Games Canada would be transitioning from the legacy brand to GameStop Canada by the end of 2021.

EB Games at Yorkdale
EB Games at Yorkdale (March 2021) – Photo by Dustin Fuhs
In-Store Signage at EB Games CF Toronto Eaton Centre
In-Store Signage at EB Games CF Toronto Eaton Centre – Photo by Dustin Fuhs

Luxury Brand ‘Celine’ Opens 1st Standalone Canadian Storefront at Toronto’s Yorkdale Shopping Centre [Photos]

Celine at Toronto's Yorkdale Shopping Centre
Celine at Toronto's Yorkdale Shopping Centre (Photo: Craig Patterson)

LVMH-owned luxury brand Celine has opened its first standalone Canadian store at Toronto’s Yorkdale Shopping Centre. The location, which features the brand’s women’s collections with menswear on the way in November, was supposed to open in the spring of 2020 and it was delayed due to the pandemic.

Celine’s Yorkdale location is across from Holt Renfrew’s enlarged flagship at Yorkdale in an expansion wing of the mall that opened in 2012. Celine occupies just over 2,200 square feet in an L-shaped configuration. The broad storefront features vertical black mullions and basaltina stone bulkhead. 

The interior space includes a front area with accessories and bags, followed by a ready-to-wear area with clothing hung on black metal racks from the store’s high ceilings. Vintage furniture is featured throughout the space. At the back of the store, a corridor leads to fitting rooms. 

Products are highlighted on long linear travertine shelves on the walls which are suspended on white, travertine and solid oak wall surfaces. The store’s design reflects Celine’s global boutique remodel initiative that began in 2019 as conceptualized by the brand’s creative director Hedi Slimane. 

Celine at Yorkdale Shopping Centre
Celine at Yorkdale Shopping Centre – Photo by Michael Muraz

The Celine store will be made possible by merging two former storefronts at Yorkdale that were once occupied by Ted Baker and Longchamp. Both Ted Baker and Longchamp relocated nearby shortly before the pandemic. 

Celine is known for its womenswear and in the fall of 2019, the brand also launched a menswear line for the first time. The Yorkdale Celine store currently only carries the women’s collection. Celine menswear will be added to the Yorkdale store in November of this year according to an employee in the new store. 

To coincide with the opening of the standalone Celine store at Yorkdale, the brand has shut two boutique spaces in multi-brand retailers in Toronto. Last month the Celine accessories boutique at Saks Fifth Avenue in downtown Toronto shut down, which followed Celine shutting a women’s ready-to-wear boutique on the second level of Nordstrom at Yorkdale. A large Celine accessory boutique space continues to operate at Nordstrom’s Yorkdale location. 

Click image for interactive Yorkdale mall floorplan

In Canada over the past couple of years, Celine has expanded its direct-to-consumer operations through luxury retailer Holt Renfrew. Celine’s concessions at Holts are separated into categories in dedicated departments, with separate shops for leather goods and accessories, women’s ready-to-wear, and men’s ready-to-wear. At Holt Renfrew’s Vancouver flagship, Celine has three separate shops for women’s and men’s fashions as well as leather goods and accessories. Holt Renfrew’s Vancouver store was the first in Canada to showcase the new men’s Celine fashion line and continues to be the only store where it is available in this country. 

Celine at Yorkdale Shopping Centre
Celine at Yorkdale Shopping Centre – Photo by Michael Muraz

In Calgary, a Celine leather goods and accessory shop is housed on the main floor of the city’s Holt Renfrew store. In Toronto, Holt Renfrew’s 50 Bloor Street West flagship houses a makeshift Celine shop for the brand’s women’s ready-to-wear on the second floor.

Holt Renfrew Ogilvy in Montreal was expected to have separate boutique spaces for Celine including a ground level accessory boutique, a third floor women’s ready-to-wear boutique and a fourth floor men’s boutique. A source at Holts told Montreal correspondent Maxime Frechette that Celine instead wanted one consolidated space for all categories in the store and as that was not available, Celine’s fashions are not carried at Holt Renfrew Ogilvy at this time. 

Nordstrom’s Vancouver flagship has a Celine accessory boutique on its street-level as well as a Celine shop-in-store for women’s ready-to-wear on its women’s floor. The shops operate as concessions. 

Saks Fifth Avenue’s downtown Toronto flagship housed a Celine leather goods and accessory shop on Saks’ street level which shut last month as mentioned above, and a Celine women’s ready-to-wear boutique was formerly located on Saks’ third-level women’s designer floor which shut in 2019 and was replaced with a Dolce & Gabbana boutique space.

Globally, Celine operates a network of standalone stores as well as concessions and wholesale accounts in various major markets. In the United States, Celine operates standalone stores in markets including New York City (two stores, Madison Avenue and Wooster Street in Soho), Beverly Hills (Rodeo Drive), Costa Mesa (South Coast Plaza), Miami (Miami Design District), Dallas (Highland Park), Houston (Houston Galleria), Las Vegas (two stores, Crystals and Wynn), in suburban Washington DC (Tyson’s Galleria), and at the Ala Moana Centre in Honolulu. 

Celine at Toronto's Yorkdale Shopping Centre
Celine at Toronto’s Yorkdale Shopping Centre (Photo: Craig Patterson)

As with many fashion brands, Celine has undergone a transformation at the helm of a new creative director. In January of 2018, Celine announced that Hedi Slimane would become the brand’s new designer, after Slimane led French luxury brand Saint Laurent from 2012 to 2016. Prior to that, he was the menswear designer for French luxury brand Christian Dior. Under Slimane’s direction with Celine, some were critical that his vision for the brand’s clothing was similar in style to those he designed for Saint Laurent, though Celine now appears to have been embraced by many and is said to be seeing success globally.

LVMH has owned Celine since 1996. The Celine brand was founded by Céline Vipiana in 1945, and was considered to be one of the first luxury brands in the industry. The company got stared as a made-to-measure children’s shoe business, and when the brand’s first store opened in Paris, its logo was a red elephant. In 1960, Celine repositioned itself as a women’s ready-to-wear fashion brand, with conservative styles with a ‘designer sportswear’ approach. Celine expanded to also be known for its leather goods such as bags, loafers and gloves. 

In 1973, Celine redesigned its logo to become an intertwined “C”. Ms. Vipiana remained at the helm of Celine until her death in 1997. American designer Michael Kors became Celine’s creative director after Ms. Vipiana’s death, and he left Celine to focus on his own brand in 2004. In 2008, noted designer Phoebe Philo took over the artistic direction of Celine, with her first collection for the brand debuting in the spring/summer of 2010. Prior to Celine, Ms. Philo directed French luxury brand Chloé after the exit of Stella McCartney in 2001.

While Yorkdale’s Celine flagship is the first corporately-owned location for the brand in Canada, licensed Celine storefronts once operated in Toronto, Montreal and Vancouver until the late 1990’s. In 1976, Toronto multi-brand luxury retailer Ira Berg opened Canada’s first Celine boutique at 1508 Yonge Street just north of St. Clair Avenue, in a space most recently occupied by a Subway restaurant and soon to be demolished for a condominium tower. In 1981, Ira Berg opened a second Celine boutique on Toronto’s ‘Mink Mile’ at 110 Bloor Street West. Both shuttered before Ira Berg went bankrupt in 1996.

In Montreal in the 1980s, a Celine boutique operated at 2142 Crescent Street for several years. And in Vancouver, luxury multi-brand retailer Collections International operated two standalone Celine shops in the 1990s — one was located next to a former Chanel boutique at 755 Burrard Street (both spaces are now occupied by Coach), and a second Celine boutique was housed on the third level of the Pan Pacific Hotel which was once home to various luxury brands. 

CSO | Canadian Shoe Outlet to Close All Stores

Canadian Shoe Outlet at Gerrard Square Shopping Centre
Canadian Shoe Outlet at Gerrard Square Shopping Centre (Photo by Dustin Fuhs)

Discount footwear retailer CSO | Canadian Shoe Outlet has announced that it is closing all store locations in Canada.

The brand was founded in October 2019 by the team behind Canadian footwear retailer Shumaker. CSO outlets opened in former Payless Shoe Company locations across Ontario.

Canadian Shoe Outlet
Image: Canadian Shoe Outlet

The retailer posted the announcement to its Facebook page:

“It is with a heavy heart that we announce that all CSO | Canadian Shoe Outlet locations in #Canada will be closing.

This outcome is not easy, nor the one we would have hoped for. But, the situation lends itself to be different. With the Covid-19 pandemic, and the multiple lockdowns, reduced capacity and other restrictions, it made it impossible to continue. We were unable to operate for numerous months, and specifically missed two summer seasons in a row.

As we entail the Store #liquidation process, there will be a #huge array of #discounts and amazing #deals. We invite all customers to take advantage, especially with #backtoschool just around the corner.

Hoping to have the opportunity to serve you again, The Team @ CSO.”

Canadian Shoe Outlet Website
Image: Canadian Shoe Outlet Website

Retail Insider had the chance to visit two locations in the first week of September: Gerrard Square Shopping Centre and Dufferin Mall in Toronto.

Both locations had clearance/liquidation operations in full effect, with an unknown exit date.

CSO | Canadian Shoe Outlet had several locations throughout Ontario. As of press date, the store locator on the company’s website was not operational.

Shumaker continues to operate stores throughout Southern Ontario. We reported in January of this year that Montreal-based A2Z, parent company of Shumaker, had launched a new medical division as a result of the COVID-19 pandemic.

Canadian Shoe Outlet at Dufferin Mall
Canadian Shoe Outlet at Dufferin Mall (Photo by Dustin Fuhs)
Canadian Shoe Outlet at Dufferin Mall
Canadian Shoe Outlet at Dufferin Mall (Photo by Dustin Fuhs)
Canadian Shoe Outlet at Dufferin Mall (Photo by Dustin Fuhs)
Canadian Shoe Outlet at Dufferin Mall
Canadian Shoe Outlet at Dufferin Mall (Photo by Dustin Fuhs)
Canadian Shoe Outlet at Dufferin Mall
Canadian Shoe Outlet at Dufferin Mall (Photo by Dustin Fuhs)
Canadian Shoe Outlet at Dufferin Mall
Canadian Shoe Outlet at Dufferin Mall (Photo by Dustin Fuhs)
Canadian Shoe Outlet at Gerrard Square Shopping Centre
Canadian Shoe Outlet at Gerrard Square Shopping Centre (Photo by Dustin Fuhs)

Podcast [Interview]: Jason Anderson Discusses Cadillac Fairview’s Community Initiatives

Podcast [Interview]: Jason Anderson Discusses Cadillac Fairview’s Community Initiatives

Craig and Jason discuss how Cadillac Fairview has come out with a purpose statement “Transforming Communities for a Vibrant Tomorrow” and what it means for the landlord with the top overall shopping centre portfolio in Canada. 

The Interview Series podcast by Retail Insider Canada is available on Apple Podcasts, Stitcher, TuneIn, Google Play, or through our dedicated RSS feed for Overcast and other podcast players. Also check out our The Weekly podcast where Craig and Lee discuss popular content published on Retail Insider which is part of the The Retail Insider Podcast Network.

Interviewed this episode:

Subscribe, Rate, and Review our Retail Insider Podcast!

Follow Craig:

Follow Retail Insider:

Listen & Subscribe:

Share your thoughts!

Drop us a line at Craig@Retail-Insider.com. You can also rate us in Apple Podcasts or recommend us in Overcast to help more people discover the show!

Background Music Credit: Hard Boiled Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License. http://creativecommons.org/licenses/by/3.0/

Grace Loves Lace Opens in Toronto’s Historic Distillery District (Photos)

Grace Loves Lace Toronto Showroom - Photo by Dustin Fuhs

Australian-based luxury bridal retailer Grace Loves Lace has opened a new showroom in Toronto’s Distillery District as the industry disrupter continues its global expansion.

One of the largest showrooms globally, the 3,178 square foot location brings the blend of industrial architecture and 21st century design.

The Distillery District is one of the top wedding venues in Toronto, which will allow for a seamless transition from the showroom into the event.

Retail Insider had the opportunity to share the exclusive Canadian announcement in July. The in-depth interview conducted with Founder & Creative Director Megan Ziems discussed the industry disrupting direct-to-consumer method and the growth of the company.

This marks the 16th Grace space to open worldwide and the 8th since January 2020.

Grace Loves Lace Toronto Showroom in The Historic Distillery District – Photo by Dustin Fuhs
Grace Loves Lace Toronto Showroom Signage – Photo by Dustin Fuhs
Grace Loves Lace Toronto Showroom – Photo by Dustin Fuhs
Grace Loves Lace Toronto Showroom – Photo by Dustin Fuhs
Grace Loves Lace Toronto Showroom – Photo by Dustin Fuhs
Grace Loves Lace Toronto Showroom – Photo by Dustin Fuhs
Grace Loves Lace Toronto Showroom – Photo by Dustin Fuhs
Grace Loves Lace Toronto Showroom – Photo by Dustin Fuhs
Grace Loves Lace Toronto Showroom – Photo by Dustin Fuhs
Grace Loves Lace Toronto Showroom – Photo by Dustin Fuhs
Grace Loves Lace Toronto Showroom – Photo by Dustin Fuhs
Grace Loves Lace Toronto Showroom – Photo by Dustin Fuhs
Grace Loves Lace Toronto Showroom
Grace Loves Lace Toronto Showroom – Photo by Dustin Fuhs