Hudson’s Bay Launches Outlet Store Concept 


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Department store retailer Hudson’s Bay has launched a Hudson’s Bay Outlet division with a storefront in Toronto. An existing Hudson’s Bay location in Edmonton will also be modified to offer outlet pricing as part of a store downsizing.  

Recently the 115,000 square foot Hudson’s Bay store at Eglinton Square in Toronto was restocked with clearance merchandise from Hudson’s Bay stores including apparel, accessories, intimates and footwear — home furnishings are also being offered in a space in the store that until recently housed a beauty department. 

Kosi Sivasankaran, Chief Stores Officer at Hudson’s Bay, said in a statement, “Transforming our Eglinton Square location into an outlet store for customers creates a fun and unique shopping destination, distinct from the Hudson’s Bay full-line experience.” Pricing and product is meant to “surprise and delight”, according to  Sivasankaran, which includes something of a “thrill of the hunt” element. 

Eglinton Square floor plan, click image for interactive version
Inside the new Hudson’s Bay Outlet at Eglinton Square. Photo: Google Images

New product will be shipped to the Hudson’s Bay Outlet store every two weeks from the retailer’s full-priced stores. Customers can earn Hudson’s Bay Rewards points on all purchases made at the outlet location. 

Tiffany Bourré, spokesperson at Hudson’s Bay, said that no other Hudson’s Bay Outlet store locations are in the works at this time. 

Hudson’s Bay’s Londonderry Mall store in Edmonton is also being downsized to one floor as reported recently in Retail Insider, with that location offering outlet pricing — renovations will be completed next month. The smaller Hudson’s Bay store will span about 60,000 square feet, half the size of the current two-level full-priced department store. Earlier this year, Hudson’s Bay had announced that the Londonderry store would be closing, and we’ve since been informed that it’s no longer the case. 

This isn’t the first time that Hudson’s Bay has had an outlet division. In August of 2014, the retailer launched its Hudson’s Bay Outlet concept with a 25,000 square foot storefront at the Toronto Premium Outlets. A Hudson’s Bay Outlet subsequently opened at the Montreal Premium Outlets in the fall of 2014 in a 27,000 square foot space. 

Former Hudson’s Bay Outlet at Toronto Premium Outlets. Photo: Toronto Premium Outlets via Facebook

The Toronto Premium Outlets location was converted to HBC-owned Saks OFF 5TH in March of 2016, and the Montreal Hudson’s Bay Outlet was shut in the spring of 2021. Unlike in Toronto, the Montreal location was not converted to the Saks OFF 5TH banner, which is said to now be struggling in Canada with some locations having closed.  

The timing could be right for Hudson’s Bay to relaunch its outlet division. Several months ago, Nordstrom Rack shut its seven Canadian outlet stores to coincide with the company’s exit from the Canadian market

Hudson’s Bay Outlet will also compete with TJX’s Canadian retail brands Winners, Marshalls and HomeSense given the categories carried. 

Department stores have been beefing up off-price offerings in the United States as well, with Macy’s expanding its Backstage concept. US-based Target was spawned from Minneapolis-based Dayton’s which once operated upscale full-priced department stores in the Midwest. It’s not yet known if the Hudson’s Bay Company will look to introduce outlet departments to its full-priced department stores as Macy’s has done. 

Future redevelopment plans for Eglinton Square. Image via Urban Toronto

It’s also not known for how long the Toronto Hudson’s Bay Outlet will remain open, given massive mixed-use redevelopment plans for Eglinton Square that include thousands of condominium units in towers. No major redevelopment plans are known to be in the works for Londonderry Mall in Edmonton. 

Craig Patterson
Craig Patterson
Located in Toronto, Craig is the Publisher & CEO of Retail Insider Media Ltd. He is also a retail analyst and consultant, Advisor at the University of Alberta School Centre for Cities and Communities in Edmonton, former lawyer and a public speaker. He has studied the Canadian retail landscape for over 25 years and he holds Bachelor of Commerce and Bachelor of Laws Degrees.


  1. Interesting! Noticed Hudson’s Bay has opened a very similar concept inside some full line stores. The store in Cambridge has a quarter of the top floor next to Zellers separated out as an in-store outlet with the same “Spot the dot” concept.

  2. Last time I was at Hudson’s Bay on Ste-Catherine in Montreal, they had a large portion of a floor dedicated to outlet pricing. Absolutely no way to find anything in there however, and not much space to move around the alleys of clothing racks. Let’s hope HBC goes back to an outlet concept similar to the original they had opened in Toronto & Montreal Premium Outlet malls.

  3. I was gonna say, the Hudson’s Bay in Sunridge has this concept already, with the coloured dots and the additional savings. It’s cool that they’re going to roll it out on a large scale though!

  4. The Hudson’s Bay Sunridge Mall in Calgary has Zellers and right next to the Zellers space is the “spot the dot” clearance section as well. The clearance section pretty much took up the whole floor before Zellers took up some of the space. Would be interesting to see HBC convert the a full floor to Zellers and the other Floor to a Hudson’s Bay outlet. They need to do some renovations in the stores, make Zellers more of a everyday options for Canadian. Currently Hudson’s Bay is tired store and not a place most people shop often. The stores have potential to be something so much more then there are now. HBC just needs to do proper renovations to the stores.


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