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AI

Daily Synopsis: Mar 18, 2026

Retail Insider -
Fines for made-in-Canada claims could chill investment say food manufacturers, Couche-Tard optimistic despite fuel increases, most Canadians want to ban or regulate algorithmic pricing, legendary Italian retailer in Vancouver's Chinatown dies at 93, and other news.

Omnisend Study: 74% of Canadians okay with AI completing online purchases

Mario Toneguzzi -
Openness to AI tools handling checkouts is up from 68% to 74% since August 2025, with almost 80% willing to hand over their data for more relevant recommendations. 

Butterly Trust Index Maps AI-Era Product Reviews

Craig Patterson -
Butterly’s 2026 Trust Index shows how honest, balanced reviews influence AI-led discovery, and what Canadian brands and retailers can do next.

AI fraud hits Canadian companies’ bottom lines: KPMG

Mario Toneguzzi -
81 per cent of businesses that experienced fraud in the past year say they faced an AI-enabled attack with seven in 10 being targeted more than once.

AI Reshaping Canadian Consumer Shopping Journey

Craig Patterson -
New research shows nearly half of Canadians use AI during shopping, reshaping discovery, personalization, and in-store decision-making.

Amazon Launches AI-Powered Creative Agent in Canada

Craig Patterson -
Amazon launches AI-powered Creative Agent in Canada, enabling advertisers to create professional-quality ads at no additional cost.

Daily Synopsis: Feb 23, 2026 – Canadian Retail Growth and AI

Retail Insider -
Sukoshi Mart looks to further US expansion, recession called, updated renderings for Vancouver's flagship Aritzia, dozens arrested for retail theft at Metrotown, and other news.

AI Adoption Accelerates Across Canadian Retail

Lee Rivett -
Major retailers in Canada accelerate AI adoption, shifting from pilots to enterprise execution in agentic commerce and operations.

Loblaw Expands AI Commerce With Google Gemini

Craig Patterson -
Loblaw expands AI commerce through Google Gemini, following its ChatGPT integration and broader AI-native retail strategy.

Study Reveals 70% of Shoppers Use AI to Seek Promotions

Lee Rivett -
A recent study by XCCommerce and SmartBrief shows that more than 70% of consumers are utilizing AI tools to find better deals, prompting retailers to re-evaluate their promotional strategies in an increasingly digital marketplace.

Canada’s Grocers Turn to AI, Shoppers to Pay [Op-Ed]

Sylvain Charlebois -
AI moves from back-end systems to shopper-facing tools, raising new questions around pricing, privacy, and trust in Canadian grocery retail.

AI-enabled fraud surges as most retailers remain unprepared, Deloitte warns

Mario Toneguzzi -
As retailers embrace AI-driven innovation, fraudsters are using the same technology to launch more complex, scalable attacks

Canadians turn to AI for shopping, but trust remains the biggest barrier: IBM study

Mario Toneguzzi -
AI adoption in Canada is accelerating, with nearly half (45%) of consumers using AI in their shopping journey from researching products (42%) to finding deals (28%).

Google Expands AI Shopping With Walmart, Shopify, Wayfair

Lee Rivett -
Google is expanding AI-powered shopping in Gemini through partnerships with Walmart, Shopify, and Wayfair, signaling a shift toward agent-led commerce.

AI Is Reshaping Retail Search in Canada

Lee Rivett -
AI powered search is changing how consumers find retailers. A new trend report explains why brands are losing visibility faster than expected.

Kyndryl forecast: 89% of retail executives expect AI to reshape jobs by 2026

Mario Toneguzzi -
9 out of 10 leaders in the retail space agree that AI will “completely” change the roles at their companies within a year. 

The Canadian Retail Stories That Defined 2025

Bruce Winder -
Bruce Winder reviews the defining Canadian retail stories of 2025, from Hudson’s Bay’s collapse to AI, discount growth, tariffs, and shifting consumer behaviour.

SJC launches revolutionary Content Factori™ platform

Mario Toneguzzi -
The platform works by turning raw data into targeted, on-brand creative for omnichannel marketing, including retail flyers, e-commerce, social media and digital signage.

AI-Driven Pricing May Be the Next Shock to Canadian Grocery Shoppers

Sylvain Charlebois -
Dynamic pricing powered by AI is moving into grocery aisles, putting fairness, trust, and food affordability in Canada at risk, says Dr. Sylvain Charlebois. 

AI Adoption in Canadian Retail Gains Traction

Craig Patterson -
Canadian retailers are cautiously piloting AI across merchandising, supply chains and customer experience as they chase efficiency, savings and resilience, says an expert.

AI becoming increasingly more critical for retailers: Mastercard report

Mario Toneguzzi -
Mastercard’s new Agentic Commerce Report projects this shift will drive a $1.7 trillion market by 2030.

Holiday shoppers lean on AI for deals but remain cautious about next iteration of AI-powered buying: KPMG

Mario Toneguzzi -
More than three-in-four Canadians (78 per cent) say they plan to use artificial intelligence (AI) tools to guide their holiday shopping this season

AI increasingly handling more customer service cases: Salesforce report

Mario Toneguzzi -
81% of Canadian service professionals using AI say it’s making them more productive, says Salesforce.

How technology drives brand agility and growth: EY report

Mario Toneguzzi -
Brands must use technology to build agility, resilience and innovation to stay competitive in a changing market.

AI momentum belongs to small businesses: OutreachX Analysis

Retail Insider -
What the current data establishes is that small businesses are adopting AI faster than conventional technology diffusion models predicted.
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