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David Ian Gray

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Canadians Embrace Pre-Owned Shopping as Mainstream Trend

Craig Patterson -
A new Angus Reid/DIG360 study finds 77% of Canadians bought pre-owned items in the past year, led by Gen Z and Millennials.
News

Canadian Shoppers Prioritize Value and Caution This Holiday

Craig Patterson -
Canadian shoppers report frugal spending, Black Friday fatigue, and growing reliance on physical stores amid economic uncertainty.
News

What’s the impact of a weakening Canadian dollar on the retail sector?

Mario Toneguzzi -
Canada's retail sector is sorting out the impact of a sinking Canadian dollar.
News

The Body Shop Canada Needs a ‘Deep Think’ to Revive

Craig Patterson -
David Ian Gray suggests The Body Shop Canada must rethink its purpose to stand out as it begins a revival under Serruya Private Equity.
News

Black Friday 2024: Canadians Focus on Value Amid Challenges

Craig Patterson -
Black Friday 2024 reflects cautious spending and value-driven shopping as Canadians navigate economic uncertainty and evolving retail trends.
News

University of Toronto Bookstore Launches Sephora and Lululemon Collaborations

Craig Patterson -
The University of Toronto Bookstore expands its offerings with new partnerships, including a Sephora kiosk and lululemon apparel, enhancing the campus retail experience.
News

2023 Canadian Holiday Shopping Report Reveals Surging Demand for Discounts and Deals Amid Economic Caution [Interview]

Mario Toneguzzi -
The report reveals a surge in demand as economic caution influences consumer behaviour as we approach Christmas.
News

Black Friday 2023 Predicted to be Mixed Bag as Retailers try to Stay Afloat and Consumers Expect More [Feature Interview]

Shelby Hautala -
David Ian Gray discusses the changing dynamics of Black Friday in Canada, emphasizing the extended duration of sales and the need for managing consumer expectations at a critical time for retailers.
News

Why So Many American Retailers have Failed in Canada [Feature/Expert Interviews]

Mario Toneguzzi -
Following the announcement of Nordstrom's exit from Canada, Retail Insider interviewed a panel of experts about why various retailers from the US have struggled here.
News

The Best of Times and the Worst of Times: Canadian Retail Wrap-up for 2022 [Interviews]

Mario Toneguzzi -
A chaotic year saw unprecedented changes to the industry, with more challenges on the way as we head into 2023.
News

Video Interview: Was Black Friday/Cyber Monday in Canada All It Was Cracked Up To Be?

Mario Toneguzzi -
David Ian Gray talks about how the dynamic around Black Friday has changed over the years, the changing consumer behaviour and how the shopping sale period has been extended.
News

Second Wave of Retail Bankruptcies Expected in Canada Amid COVID-19 Pandemic: Expert

Mario Toneguzzi -
It’s an inevitable consequence of the devastating economic impact of the coronavirus pandemic, though the future could be promising when retail adapts to a new world.
News

NRF Retail’s Big Show Provided Window on the Future of Retail

Retail Insider -
The noted retail strategist and founder of DIG 360 reports back from the January conference in NYC, shedding light on where retail is heading in Canada at a time of unprecedented change.
News

Pop-Up Retail Gains Widespread Popularity in Canada [Feature]

Craig Patterson -
Retailers and landlords are utilizing temporary retail space like never before. But could pop-up retail become so common that it could go out of style?
News

Toronto’s Waterfront Retail to See Transformation

Craig Patterson -
It’s an incredible time for the development of the city’s waterfront, which is seeing unprecedented residential and commercial activity.
News

Canadians Shopping Less at Department Stores and Fashion Retailers: Study

Mario Toneguzzi -
A new study shows significant declines in some categories, which may explain the struggles of some Canadian retailers.
News

Sears Canada Seeks to Shutter Operations and Close All Stores 

Craig Patterson -
The announcement will result in 12,000 job losses and millions of square feet to fill, though some landlords say there’s a silver lining to Sears Canada’s exit.
News

Experts Predict 2018 to be ‘Year of the Pop-Up’ [Feature]

Craig Patterson -
Never before have we seen so much temporary retail spaces in Canada, and experts expect the trend to continue significantly into next year.
News

DIG360 Report: Almost 3/4 of Canadian Shoppers Avoided Black Friday Sales in 2013

Retail Insider -
Despite the hype, almost 3/4 of Canadian shoppers avoided this year's Black Friday sales.  David Ian Gray, a brilliant Vancouver-based retail expert and founder of DIG360 Consulting Ltd, provided this press release including the following conclusions:  Those who shopped did most of...
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