Loyalty Programs

Retail Insider Convenience Retail Report: Food-Led Formats and Digital Loyalty Redefine the Channel

Lee Rivett -
Retail Insider's latest Convenience Retail Report examines how foodservice, digital loyalty, beverages and modern store formats are reshaping Canada's convenience sector as operators respond to changing consumer behaviour, evolving revenue sources and growing competition across multiple retail channels.

Retail Insider Sporting Goods & Outdoor Report: Participation and Experience Reshape Growth

Lee Rivett -
Retail Insider's latest Sporting Goods & Outdoor Report examines how participation, community engagement and experiential retail are reshaping Canada's sporting goods sector, with implications for retailers, landlords, brands and investors as operators compete for long-term customer relationships.

Retail Insider “Health & Beauty Report”: Scale, Integration and Trust Reshape the Market

Lee Rivett -
Retail Insider's latest Health & Beauty Report examines how pharmacy services, loyalty ecosystems, wellness, digital care and consumer trust are reshaping Canada's health and beauty retail sector, with implications for retailers, brands, landlords, investors and the broader healthcare ecosystem.

Retail Insider “Retail Technology & Payments Report”: Commerce Infrastructure Gets Smarter

Lee Rivett -
Retail Insider's latest Retail Technology & Payments Report examines how artificial intelligence, payments, loyalty, commerce platforms, and digital infrastructure are becoming increasingly integrated, reshaping retail operations, customer experiences, and competitive advantage across the Canadian retail industry.

Retail Insider “Consumer Behavior & Retail Economy Report”: Canada’s Market Grows Increasingly Divided

Lee Rivett -
Retail Insider's latest Consumer Behavior and Retail Economy Report examines how affordability pressures, selective spending, retail real estate polarization, and widening differences between value and premium segments are reshaping Canada's retail landscape and influencing strategic decisions across the industry.

Retail Insider “Grocery Report” Examines How Value Is Reshaping Canadian Grocery

Lee Rivett -
Retail Insider’s Q2 2026 Grocery Report examines how value is reshaping Canadian grocery, from discount expansion and private label to digital tools, prepared foods, grocery-anchored real estate and shifting consumer behaviour.

Q2 2026 Convenience Retail: Food-Led Formats and Digital Loyalty Redefine the Channel

Craig Patterson -
Canadian convenience retailers are evolving beyond fuel and tobacco as foodservice, beverages, digital loyalty, and network modernization reshape growth across the sector.

Q2 2026 Canadian Health & Beauty: Scale, Integration and Trust Reshape the Market

Craig Patterson -
Canadian health and beauty retail is being reshaped by pharmacy-led services, loyalty ecosystems, digital tools, and trusted product claims as operators deepen customer relationships and expand wellness offerings.

Q2 2026 Retail Technology & Payments: Commerce Infrastructure Gets Smarter

Craig Patterson -
Canadian retail technology and payments in Q2 2026 were increasingly defined by the convergence of AI, payments, loyalty, delivery, and automation into integrated commerce ecosystems.

Circle K Advances 750-Store Expansion Plan as Foodservice and Loyalty Drive Growth

Lee Rivett -
Circle K parent Alimentation Couche-Tard is advancing its plan to build 750 new stores by 2030 while investing in foodservice, beverages, loyalty programs and digital engagement to drive future growth.

Q1 2026 Marketing & Media Retail Report: AI And DOOH Reprice Attention In Canada

Craig Patterson -
Q1 2026 repriced attention: AI reshaped discovery, DOOH and CTV moved toward performance, loyalty partnerships deepened ecosystems, and promo automation protected margins.

Daily Synopsis: May 22, 2026

Retail Insider -
Canadians making more trips with smaller baskets at the grocery store, questions about future of downtown Vancouver Hudson's Bay, Sobeys debuts new store concept in Welland ON, dollar store opens in Elliott Lake, and other news.

Q1 2026 Retail Technology Retail Report: AI Agents Rewrite The Buying Journey

Craig Patterson -
Q1 2026 saw AI move from retail tool to shopping interface. Winners are building data, loyalty, and execution foundations; laggards risk losing customers.

Daily Synopsis: Mar 9, 2026

Retail Insider -
HBC coat collection auctioned, alcohol consumption down, cannabis budtenders join UFCW union, Quebec weekend shopping pilot begins this week, Vancouver grocery store rallies behind customer cancer journey, and other news.

Wayfair Launches Loyalty Program in Canada

Craig Patterson -
Wayfair launches Wayfair Rewards in Canada as the home retailer deepens its loyalty strategy and expands its omnichannel presence.

Study Reveals 70% of Shoppers Use AI to Seek Promotions

Lee Rivett -
A recent study by XCCommerce and SmartBrief shows that more than 70% of consumers are utilizing AI tools to find better deals, prompting retailers to re-evaluate their promotional strategies in an increasingly digital marketplace.

Big Handshake Loyalty Conference to debut in Toronto amid economic squeeze

Mario Toneguzzi -
Organizers expect between 120 and 130 attendees for the one-day event, which has operated for four years in Europe.

Canadian Loyalty Programs Enter a New Era of Innovation

Craig Patterson -
Retailers are rethinking loyalty as shoppers demand value, personalization, and fresh experiences in a fast-changing market.

Scene+ and Recipe Unlimited Corporation extend partnership

Mario Toneguzzi -
Scene+ is a carefully curated rewards program offering its more than 15 million members the opportunity to earn points in a wide variety of ways, in a manner that suits their buying habits and lifestyle

Is the Canadian retail loyalty program dead?

Shelby Hautala -
Canadian loyalty programs face challenges as retailers adopt AI and personalization to meet consumer expectations and deliver meaningful rewards.

Promotions and Loyalty Strategies that Win During Difficult Economic Times [Op-ed]

Matt Crowell -
The founder of GetintheLoop provides insights into what strategies work to engage and reward customers.
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