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"The Interview Series" Podcast

Welcome to Retail Insider “The Interview Series” podcast listing for all of the exclusive interviews conducted with primes from the Canadian retail industry.

News

KONEK Head Kris Zanuldin on Growth and Expansion [Video Interview]

Retail Insider -
Interac’s Kris Zanuldin explains how KONEK improves e-commerce with trusted payments, lower merchant costs, fraud protection, and customer choice.
News

Silk & Snow CEO Albert Chow on Growth and Expansion [Video Interview]

Retail Insider -
Silk & Snow CEO Albert Chow discusses the brand’s 2017 launch, Canadian manufacturing roots, and growth beyond mattresses into bedding, furniture, and retail stores. He also reflects on the Sleep Country acquisition and shifting consumer trends in retail.
News

Transforming Toronto’s Waterfront: Transit, Retail, and Vibrancy [Video Interview]

Retail Insider -
Craig, Tim Kocur and Dorsa Alizadeh-Shabani discuss summer vibrancy, transformative developments, retail growth, transit upgrades, and placemaking initiatives along Toronto’s Waterfront.
News

Centric Software’s AI-Powered PLM Transformation [Video Interview]

Retail Insider -
Centric Software CTO Ravi Rangan discusses how AI is transforming product lifecycle management across fashion, retail, and consumer goods sectors.
News

Think Retail Turns 20: Tony Flanz Reflects on the Journey [Video Interview]

Retail Insider -
Craig and Tony discuss the 20-year evolution of Think Retail, including major brand entries, heartfelt client relationships, and how Tony navigated immense personal challenges while building one of Canada’s most respected brokerage firms—all while shaping the future of retail leasing with passion and purpose.
News

Luv2Pak’s Century of Innovation & Gather Packaging Launch [Video Interview]

Retail Insider -
Luv2Pak President Ben Hertzman discusses the company’s 100-year legacy, sustainable packaging, and the launch of Gather Packaging in this video interview.
News

Luxury Retail Faces a Growing Status Crisis: Report

Craig Patterson -
New report shows most luxury brands may harm, not enhance, status—and that health is now the ultimate symbol of wealth.
News

Montreal’s Maguire Shoes Expanding [Video Interview]

Retail Insider -
Craig and Myriam discuss Maguire Shoes' journey from Montreal to global retail growth, emphasizing its direct-to-consumer model, unique design expertise, and expansion into accessories while balancing e-commerce and physical stores, including new locations in New York and Brooklyn.
News

Priority Software Enhances Omnichannel Operations and Customer Experience for Retailers [Video Interview]

Retail Insider -
Priority Software has introduced advanced solutions to enhance omnichannel operations and customer experience for retailers. In a recent video interview, the company discusses how their innovative tools streamline retail processes and improve customer satisfaction.
News

GoBolt’s Journey from Startup to Logistics Leader: Technology, Growth, and Sustainability [Video Interview]

Retail Insider -
Craig interviews Mark Ang, CEO of GoBolt, about the company's rapid growth in logistics, real-time tracking technology, and commitment to sustainability with an EV fleet.
News

Discussing the upcoming eTail Toronto: Key Themes, Speakers, and Networking Opportunities [Video Interview]

Retail Insider -
The upcoming eTail Toronto conference highlights key themes like AI, digital transformation, and customer personalization, and takes place September 25-26.
News

Saying Farewell to Retail Insider Editor-in-Chief Dustin Fuhs [Video Interview]

Retail Insider -
Craig and Dustin discuss the past 4 years that Dustin has been with Retail Insider, and what he has planned next.
News

Canadian Retail Discussion Including Simons’ Expansion with Liza Amlani [Video Interview]

Retail Insider -
Craig and Liza discuss the transformative impact of Simon's new Toronto stores, the importance of physical retail in driving customer loyalty, and the evolving dynamics of global shopping, and where retail is headed for department stores.
News

Retail Leasing Market Trends in Canada with Casdin Parr of JLL [Video Interview]

Retail Insider -
Craig and Casdin discuss the current state of Canada's retail leasing market while highlighting trends, challenges, and opportunities in high street retail, shopping centres, and luxury sectors, with insights on key cities.
News

John Fluevog Exec Discusses Brand History, Marketing, and the Future of Footwear [Video Interview]

Retail Insider -
Craig and Stephen Bailey discuss John Fluevog Shoes, highlighting its unique approach to footwear, independence, and innovative direct-to-consumer strategy with 24 stores.
News

INLAND in Toronto Marks 10 Years with May Event: Interview with Founder Sarah Power [Video Interview]

Retail Insider -
Craig and Sarah discuss INLAND's evolution into Canada's leading retail pop-up platform for emerging designers, the unique retail locations in years past and the partnership with Toronto Metropolitan University.
News

Toronto-Based Fashion Designer Adam X Discusses Inspiration, Retail and Designing for the Future [Video Interview]

Retail Insider -
Craig and Adam X discuss the the founding and ethos of Adam X Atelier, a Toronto-based haute couture fashion brand which is rare to find in Canada.
News

Josh Katz of RioCan Discusses The Well and Retail Developments in Toronto and Edmonton [Video Interview]

Retail Insider -
Katz discusses what's happening at The Well in Toronto as well as at Yonge and Eglinton, Yorkville, and Edmonton where he manages assets.
News

Expanding a Brand: Vancouver-Based Entrepreneur Kick-Starts Women’s ‘Wicked Rose’ Martial Arts Activewear Line [Video Interview]

Retail Insider -
Christina Morrow discusses her plans to rapidly expand her women's martial arts activewear brand, which features performance materials and designs inspired by tattoo art.
News

La Maison Simons CEO Discusses New Halifax Store and Retailer’s Ongoing Expansion [Video Interview]

Retail Insider -
Bernard Leblanc discusses the company's newest store, as well as updates on the company's retail mix, e-commerce strategy, and a future with likely more stores in Vancouver and Toronto.
News

Ali Baker of Avison Young Discusses What’s Happening in Canadian Retail, and What’s to Come [Video Interview]

Retail Insider -
Craig and Ali discuss the significant shifts in the retail industry, including suburban vs downtown retail leasing and what's to come as consumer habits shift during a challenging time.
News

Eric Sherman of First Capital REIT Shares Career Journey and Strategic Vision for Urban Retail [Video Interview]

Retail Insider -
Sherman discusses his journey in the real estate world, focusing on his decade-long experience at First Capital REIT. They delve into retail strategy changes, trends in luxury branding, and the evolution of retail spaces like Yorkville Village in Toronto and Nike coming to Yonge and Bloor.
News

Empowering Canadian Entrepreneurs: A Conversation with Interac’s Leo Bailey and eCommerce Canada’s David Nagy [Video Interview]

Retail Insider -
Craig, Leo, and David discuss Interac's commitment to supporting Canada's small business community by fostering innovation and community connections for a stronger entrepreneurial ecosystem.
News

Martin Moriarty of Marcus & Millichap Shares Latest Vancouver Retail Insights [Video Interview]

Retail Insider -
Craig and Martin discuss Vancouver's retail landscape, focusing on areas like the luxury zone, Robson Street, and Oakridge Park. They highlight the market's strength, new tenant arrivals, and future developments.
News

Ebeltoft Group Releases 2024 Retail Innovations Book [Video Interview with J.C. Williams Group]

Retail Insider -
Lisa Hutcheson of JC Williams Group discusses the newly released book which highlights global and local best examples of retail and other innovations.
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