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The Video Interview Series

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Consumer Loyalty Trends in Canada: The Crucial Role of Personalization in a Changing Economy [Video Interview]

Mario Toneguzzi -
A critical statistic reveals that 33% of consumers abandon brands that lack personalization, emphasizing the growing importance of tailoring experiences and offers to meet individual customer expectations in today's competitive market.
Main Archive

Canadian Consumers Adjust to Higher Cost of Living [Survey/Video Interview]

Mario Toneguzzi -
An Angus Reid survey asked Canadians how they're navigating elevated inflation, a higher cost of living and a potential recession.
Main Archive

Commerce in the Age of Generative AI [Video]

Mario Toneguzzi -
Darrell MacMullin of Mastercard says that generative AI’s development in commerce over the next five to seven years with the convergence of five key trends.
Main Archive

Urgent Plea to Extend CEBA Loan Repayment Deadline as 250,000 Canadian Businesses Teeter on Brink [Video]

Mario Toneguzzi -
According to the Canadian Federation of Independent Business, one-fifth of all businesses in Canada could be at risk of closing their doors next year unless the federal government changes the deadline for repayment of the Canada Emergency Business Account.
Main Archive

Small Business Owners Rally for Extension of CEBA Repayment Deadline Amidst Personal Guarantees Concerns [Video]

Mario Toneguzzi -
Small business owners are now discovering that they unknowingly provided a personal guarantee on the loan, meaning even if the business closes its doors the owner is responsible personally for the debt.
Main Archive

Conagra Brands Canada Study Unveils Canadians’ Growing Appetite for Culinary Exploration and Global Cuisine [Interview]

Mario Toneguzzi -
Canadians are experimenting with cooking and this is having an impact on the grocery industry throughout the country, says an expert.
Main Archive

Kelowna’s ‘The Chopped Leaf’ Ramps Up Canadian Expansion With New Franchising Opportunities and Menu Offerings [Interview]

Mario Toneguzzi -
The healthy eating chain's co-founder says his company is currently expanding aggressively and looking for new franchisees across Canada with dozens of new restaurants planned to open this year.
Main Archive

Canadian Gen Z Reseller Takes Advantage of the Online Marketplace [Interview]

Mario Toneguzzi -
The reselling movement has gone mainstream in Canada according to a study, and one entrepreneur discusses her success in the second-hand economy.
Main Archive

When it Comes to Branding, Be Careful Who You Associate With [Interview]

Mario Toneguzzi -
Mario Toneguzzi interviews an expert about how brands have lost billions with recent public backlash.
Main Archive

Doug Stephens Says Retailers must ‘Recapture the Art of Retail’ in an Era of Technology-Driven Innovation [Interview]

Mario Toneguzzi -
One of the world's foremost retail industry futurists says retailers need to capture customers through various means or risk losing out to competitors.
Main Archive

What’s Canada’s Food Supply Looking Like These Days? Interview with Sylvain Charlebois

Mario Toneguzzi -
The 'Food Professor' discusses grocery retail in Canada including the state of food production and availability in Canada as well as issues the industry is facing when it comes to supply chains, shipping, labour and prices.
Main Archive

Shuffling of Big-Box Retail Real Estate in Canada: Interview with Liza Amlani

Mario Toneguzzi -
With recent news of Bed Bath & Beyond locations being acquired while other retailers vacate spaces, the landscape is shifting for a variety of reasons says an expert.
Main Archive

Consumers Demanding More Personalization: Vibes Study

Mario Toneguzzi -
A new survey by Vibes, a mobile engagement platform, indicates that consumers would share more data to get more personalization.
Main Archive

Small Business Shipping Service Launched From Canada To U.S.: Interview with Sendle’s Lauren Helstab

Mario Toneguzzi -
Helstab discusses how Sendle has launched what it calls the cheapest tracked, door-to-door solution for shipping to the U.S. from Canada.
Main Archive

2022 A Record-breaking Year For Indochino [Interview]

Mario Toneguzzi -
Green discusses how the global leader in custom suiting saw a record-breaking year of growth and key milestones while simultaneously growing its physical retail presence and launching product expansions.
Main Archive

Ren’s Pets Named Omnichannel Innovator Retailer Of The Year [Interview] 

Mario Toneguzzi -
The company’s’s CEO discusses Ren’s Pets’ recent award, its growth plans, and trends in the pet industry.
Main Archive

Blazing A Trail Through Male-Dominated Industries: Interview with Longo’s COO Deb Craven

Mario Toneguzzi -
Craven discusses how she's been blazing a trail through male-dominated industries including sports and apparel, logistics and now grocery retail as the Chief Operating Officer of Longo’s
Main Archive

Expanding An Ultra Rapid Retail Logistics Model [Interview]

Mario Toneguzzi -
Buggy, formerly 'Inabuggy', discusses the company's plans for growth as well as an appearance on Dragons’ Den: Next Gen Den.
Main Archive

Women Of Color Retail Alliance Building A Network Of Support And Change [Interview]

Mario Toneguzzi -
Kimberly Lee Minor and Liza Amlani discuss the organization and the challenges women of colour still face in the retail sector.
Main Archive

Badass Fitness Experience With A FightClub Meets NightClub Vibe [Interview]

Mario Toneguzzi -
Cissy Chen, founder of Rumble Boxing Studio, discusses her growing business at a time when fitness studios struggle following the pandemic.
Main Archive

More Tax Hikes Coming To Hit Canadian Consumers and Businesses [Interview]

Mario Toneguzzi -
The Canadian Taxpayers Federation is calling on the federal government to scrap its plan to increase the carbon tax, alcohol taxes and member of Parliament pay on April 1.
Main Archive

Competition Heats Up In Canada’s Eyewear Retail Landscape [Interview]

Mario Toneguzzi -
The eyewear industry in Canada is seeing unprecedented competition according to George Minakakis, formerly of Luxottica, with new entrants grabbing market share while locals struggle.
Main Archive

How Much Are Calgarians Spending On Parking? : New JLL Report Discusses Impact on Retail [Interview]

Mario Toneguzzi -
JLL has released a comprehensive overview of Downtown Calgary parking, noting it's the priciest in Canada while trailing NYC and San Francisco in North America.
Main Archive

What’s The Future Of Brick And Mortar Retail in North America? [Interview]

Mario Toneguzzi -
Rena Kliot of Pulse International Realty discusses how the retail sector has come out of the pandemic, key trends she's seeing, and international retailers looking to open stores in North America.
Main Archive

What’s The State Of Montreal’s Retail Sector These Days? [Interview]

Mario Toneguzzi -
Like most major markets in Canada, Montreal’s retail sector has experienced some challenging times over the past few years because of the COVID pandemic, says an industry expert.
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