The Video Interview Series

What to Expect for the Canadian Retail and Hospitality Sectors in 2024 [Video Interview]

Michael Kehoe provides an expansive overview of what's expected for Canada's retail industry in 2024, and how the commercial real estate industry is becoming more dynamic than ever.

Technology to Fuel Retailer Growth in Canada in 2024 [Video Interview]

Mario Toneguzzi speaks with Kelley Keehn about how the AI revolution is reshaping industries and some of the latest innovations influencing retail.

Taking a Look at Recent Turmoil at Indigo as the Retailer Eyes Privatization [Interview with Video]

George Minakakis discusses recent challenges at Indigo, as well as the potential benefits and probability of it being acquired by investor Gerald Schwartz.

Thousands of Small Businesses in Canada on the Brink with CEBA Repayment Deadline Due this Week [Video Interview]

Thousands of Canadian businesses could be on the brink of closure with the upcoming January 18 deadline to repay their Canada Emergency Business Account loans -- that's according to Dan Kelly of CFIB who speaks with Mario Toneguzzi.

Where are Food Prices in Canada Headed in 2024? [Sylvain Charlebois Video Interview]

In this video interview, Charlebois discusses what categories of food rose the most in 2023, why they did and what we can expect in 2024.

Labour Shortages Cost Canadian Small Businesses Over $38 billion in Lost Revenue: CFIB Report [Video Interview]

Christina Santini talks about the economic impact of the labour shortages, why it’s happening, what to expect in the future, what industries are being impacted the most and what government needs to do to help. 

Strong Leasing Activity in Canadian Retail Sector [Cadillac Fairview Video Interview]

Darryl Schmidt, vice-president, national leasing, Cadillac Fairview, says that retail leasing across Canada is strong, including tenants doing gangbusters at one particular property.

Small Retailers in Canada Face Revenue Decline Due to Big Business: CFIB Report Urges Consumers to Rethink Local Shopping Habits [Video Interview]

While 92% of Canadians express love for small businesses in their communities, only 13% predominantly shop at small businesses, with 87% favoring large multinational retailers, both in-store and online according to a report.

Consumer Loyalty Trends in Canada: The Crucial Role of Personalization in a Changing Economy [Video Interview]

A critical statistic reveals that 33% of consumers abandon brands that lack personalization, emphasizing the growing importance of tailoring experiences and offers to meet individual customer expectations in today's competitive market.

Canadian Consumers Adjust to Higher Cost of Living [Survey/Video Interview]

An Angus Reid survey asked Canadians how they're navigating elevated inflation, a higher cost of living and a potential recession.

Commerce in the Age of Generative AI [Video]

Darrell MacMullin of Mastercard says that generative AI’s development in commerce over the next five to seven years with the convergence of five key trends.

Urgent Plea to Extend CEBA Loan Repayment Deadline as 250,000 Canadian Businesses Teeter on Brink [Video]

According to the Canadian Federation of Independent Business, one-fifth of all businesses in Canada could be at risk of closing their doors next year unless the federal government changes the deadline for repayment of the Canada Emergency Business Account.

Small Business Owners Rally for Extension of CEBA Repayment Deadline Amidst Personal Guarantees Concerns [Video]

Small business owners are now discovering that they unknowingly provided a personal guarantee on the loan, meaning even if the business closes its doors the owner is responsible personally for the debt.

Conagra Brands Canada Study Unveils Canadians’ Growing Appetite for Culinary Exploration and Global Cuisine [Interview]

Canadians are experimenting with cooking and this is having an impact on the grocery industry throughout the country, says an expert.

Kelowna’s ‘The Chopped Leaf’ Ramps Up Canadian Expansion With New Franchising Opportunities and Menu Offerings [Interview]

The healthy eating chain's co-founder says his company is currently expanding aggressively and looking for new franchisees across Canada with dozens of new restaurants planned to open this year.

Canadian Gen Z Reseller Takes Advantage of the Online Marketplace [Interview]

The reselling movement has gone mainstream in Canada according to a study, and one entrepreneur discusses her success in the second-hand economy.

When it Comes to Branding, Be Careful Who You Associate With [Interview]

Mario Toneguzzi interviews an expert about how brands have lost billions with recent public backlash.

Doug Stephens Says Retailers must ‘Recapture the Art of Retail’ in an Era of Technology-Driven Innovation [Interview]

One of the world's foremost retail industry futurists says retailers need to capture customers through various means or risk losing out to competitors.

What’s Canada’s Food Supply Looking Like These Days? Interview with Sylvain Charlebois

The 'Food Professor' discusses grocery retail in Canada including the state of food production and availability in Canada as well as issues the industry is facing when it comes to supply chains, shipping, labour and prices.

Shuffling of Big-Box Retail Real Estate in Canada: Interview with Liza Amlani

With recent news of Bed Bath & Beyond locations being acquired while other retailers vacate spaces, the landscape is shifting for a variety of reasons says an expert.

Consumers Demanding More Personalization: Vibes Study

A new survey by Vibes, a mobile engagement platform, indicates that consumers would share more data to get more personalization.

Small Business Shipping Service Launched From Canada To U.S.: Interview with Sendle’s Lauren Helstab

Helstab discusses how Sendle has launched what it calls the cheapest tracked, door-to-door solution for shipping to the U.S. from Canada.

2022 A Record-breaking Year For Indochino [Interview]

Green discusses how the global leader in custom suiting saw a record-breaking year of growth and key milestones while simultaneously growing its physical retail presence and launching product expansions.

Ren’s Pets Named Omnichannel Innovator Retailer Of The Year [Interview] 

The company’s’s CEO discusses Ren’s Pets’ recent award, its growth plans, and trends in the pet industry.

Blazing A Trail Through Male-Dominated Industries: Interview with Longo’s COO Deb Craven

Craven discusses how she's been blazing a trail through male-dominated industries including sports and apparel, logistics and now grocery retail as the Chief Operating Officer of Longo’s
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