Calgary is advancing a wide-ranging strategy to revitalize its downtown core, as Canadian big city mayors call for federal action to strengthen urban centres and drive economic growth.
Thom Mahler, Director of Downtown Strategy for the City of Calgary, said the national discussion reflects growing concern about the evolving role of downtowns, particularly as workplace patterns shift and post-pandemic recovery remains uneven. He noted Calgary entered this period with pre-existing challenges but continues to benefit from a relatively strong employee base compared to other cities.
Mahler emphasized that downtown struggles – from safety concerns to changing retail habits – directly impact street-level businesses and a city’s ability to attract workers and investment. He added that competition from emerging districts within Calgary has intensified the need to reinforce the downtown’s position as a key economic driver and source of property tax revenue.
Major infrastructure and cultural projects are central to the city’s strategy. The first phase of the Stephen Avenue reconstruction is nearing completion, delivering upgraded public space designed for events and pedestrian use. Meanwhile, significant developments at the east end of downtown – including the Glenbow Museum renovation, Olympic Plaza redesign, and the expansion of the Werklund Centre (formerly Arts Commons) – are expected to transform the area into a major cultural hub by 2028.
Mahler said these projects, while disruptive in the short term, are expected to significantly boost foot traffic and economic activity over time. He also highlighted ongoing office-to-residential conversions, particularly in the west end, which are bringing new residents and supporting retail demand. The iconic downtown Bay store is expected to be one of those conversions in the future.
Addressing safety remains a priority, with the city advancing a community-based strategy alongside increased enforcement and services. Mahler said the long-term vision is to create a vibrant, mixed-use downtown that supports tourism, conventions, and everyday urban life.
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