Home Hardware Honors 18 Stores for Exceptional Performance

Date:

Shepherd's Home Hardware Building Centre Dealer-Owners and Home Hardware Stores Limited at the Proud of My Home Achievement Awards. (CNW Group/Home Hardware Stores Limited)

Share post:

Home Hardware Stores Limited, Canada’s largest dealer-owned hardware, lumber, building materials, and furniture home improvement retailer, recently recognized outstanding achievements within its network.

Home Hardware Award Winners Shine at Annual Ceremony

On September 12, Home Hardware Stores Limited honored 18 exceptional stores during its Proud of My Home Achievement Awards. This prestigious event, part of the company’s annual Homecoming buying event and recognition ceremony, showcased the best in Canadian retail excellence.

Shepherd’s Home Hardware Building Centre in Armstrong, B.C., claimed the top honor, receiving the Walter J. Hachborn Store of the Year Award. Dealer-Owners Kyle and Brett Melvin accepted this distinguished recognition, which celebrates their commitment to Home Hardware’s founding principles of value, service, and dependability.

“We’re honored to receive these awards as we approach our store’s centennial celebration in Armstrong,” said Kyle Melvin. “As second-generation owners, Brett and I are proud of our role in the store’s rich history. We share this recognition with our parents, Sandy and Dale Melvin, who laid the foundation for our success.”

A Testament to Excellence

The Walter J. Hachborn Store of the Year Award, named after Home Hardware’s co-founder, recognizes the top performer among more than 1,000 stores across Canada. It honors excellence in retailing, merchandising, staff performance, and overall quality and service.

Kevin Macnab, President and CEO of Home Hardware Stores Limited, praised the Melvin brothers’ achievements: “Kyle, Brett, and their team truly embody the spirit of this award. Their commitment to treating customers like family and providing unparalleled service makes them outstanding ambassadors for the Home brand.”

The Proud of My Home Achievement Awards celebrated excellence across various categories, including:

  • Paul Straus Public Relations Award
  • Best Home Furniture
  • Best Young Retailer (in four regions)
  • Best Home Hardware (in four regions)
  • Best Home Building Centre (in four regions)
  • Best Home Hardware Building Centre (in four regions)

These accolades recognize superior customer service, excellence in store presentation, and active participation in Dealer network initiatives.

As Home Hardware continues to evolve in the competitive Canadian retail landscape, these award-winning stores serve as beacons of excellence. They demonstrate the power of local ownership combined with the support of a national brand, setting new standards for customer service and community engagement in the home improvement sector.

1 COMMENT

  1. I just read the home hardware story , however only one store was mentioned getting an award . Please indicate the names of the other award winners .

Comments are closed.

RELATED ARTICLES

Load more

Subscribe to the Newsletter

Subscribe

* indicates required

RECENT articles

How Retailers Are Reducing Store Rollout Costs Without Compromising Their Customer Experience

Rodmell & Company explains how its Customer Experience Value Engineering approach helps retailers identify repeatable savings in store development while preserving the elements of the customer experience that matter most. Patrick Rodmell discusses the role of specifications, cross-functional decisions and long-term value.

Daily Synopsis: October 26, 2026

Older workers and non-permanent residents greater share of retail workforce, Beaumont thrift store forced out due to community growth, Voyatique opens at CF Sherway Gardens, Circle K expands in Newfoundland, and other news.

Behind Oakridge Park’s Ambitious Fashion Show: Luxury Retail, John Legend and a New Vancouver Tradition

Oakridge Park's inaugural Front Row fashion event brought together John Legend, Joe Zee, more than 40 boutiques and a 250-person production crew. QuadReal's Irene Quan explains the luxury retail strategy, customer engagement initiatives and plans to establish an annual Vancouver fashion event.

Meghan Roach announces she’s stepping down as President/CEO of Roots

Roach will continue to support the company in an advisory capacity to ensure a smooth transition.

High Liner Foods to be acquired by Umios in $1.25-billion deal

Shareholders will receive $27 per share in cash under an acquisition agreement with Japanese seafood company Umios, with closing expected in early 2027.

Guac Mexi Grill plans 95 U.S. restaurants in 10-year expansion

Guac Mexi Grill has signed a 95-unit U.S. development agreement, targeting Georgia, South Carolina and Florida, with openings planned for 2027.

American Express Wants to Influence Where Consumers Shop, Not Just How They Pay

American Express is expanding its AI commerce strategy through OpenAI integrations, restaurant discovery and agentic payments. Its third-quarter earnings call reveals ambitions that could reshape how Canadian retailers attract customers, manage payment relationships and measure the value of emerging shopping channels.

UNIQLO to Open Flagship at Vancouver’s CF Pacific Centre

UNIQLO's planned CF Pacific Centre flagship will open in spring 2027, adding a roughly 37,000-square-foot downtown Vancouver store to its six existing Metro Vancouver locations. The store joins Aritzia and Simons in Cadillac Fairview's redevelopment of the former Nordstrom premises.

Lithia Warns Chinese Automakers Face Costly Canadian Dealership Expansion

Lithia & Driveway is considering a limited number of Chinese automotive franchises in Canada, but CEO Bryan DeBoer warns that exclusive dealership requirements, expensive real estate and a six-to-eight-year break-even estimate could complicate expansion.

Statistics Canada: Canada’s retail workforce is aging as AI adoption grows

Statistics Canada reports an aging retail workforce, rising AI adoption and uneven employment growth as Canadian retailers adapt to e-commerce and changing consumer spending.

Retail Insider “Q3 2026 Luxury Report”: Flagship Investment Changes the Store Economics

Luxury investment focused on selected Canadian properties, service and customer relationships in Q3. Retail Insider’s report examines the operating choices behind flagships, brand boutiques and more selective expansion.

adidas Canada partners with Montreal Canadiens, Cole Caufield

It gives adidas branding at the Bell Centre and feature the Canadiens winger in upcoming Canadian marketing campaigns.

Intimissimi and Calzedonia Open First Canadian Stores at CF Sherway Gardens

Italian fashion brands Intimissimi and Calzedonia have opened their first Canadian stores at CF Sherway Gardens in Toronto. ILT Group is planning a broader Canadian expansion, with another Intimissimi location scheduled for spring 2027.

The Shops at Buffalo Run Retail Centre Near Calgary Listed for Sale

The Shops at Buffalo Run near Calgary is for sale, offering 279,756 square feet of retail space, 93.7% occupancy and nearby Costco and Real Canadian Superstore anchors.

Sweat and Tonic to open third Toronto location in Yorkville

The 18,000-square-foot fitness and wellness facility will offer about 300 weekly classes, a group strength training studio and recovery amenities.

Ottawa introduces two-for-one rule to reduce regulatory burden on businesses

The federal government’s new directive will require regulators to assess competitiveness, remove outdated rules and review regulations regularly.

Daily Synopsis: October 23, 2026

Loblaw CEO says discount stores are key to winning, made-in-Canada embraced for Halloween, FIFA store remains open in Vancouver, numbers show resilience, and other news.

From The Desk: Social Media Growth, Store Modernization and AI’s Impact on Retail Marketing

Canadian retailers focus on digital-driven growth, store upgrades and authentic brand experiences amid rising AI-produced marketing content and property shifts.

Retail Insider’s Canadian Retail Monitor: October 2026 — Retail Spending Rebounds, but Growth Remains Uneven

Canadian retail sales rose 1.2% in August 2026 to $74.6 billion, with gains across all nine major subsectors. Retail Insider's October Canadian Retail Monitor examines category performance, regional differences, wholesale activity, e-commerce growth and persistent affordability pressures heading into the holiday season.

Rethink Retail Expands Executive Communities Under Canadian Leadership

Rethink Retail is expanding its executive communities under Canadian CEO Marie Chevrier Schwartz, with Chris Parsons appointed VP of Audience. The company is developing Canadian programming focused on AI, retail media and industry collaboration.