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Why IKEA Should Locate in Canadian Downtowns

All of Canada’s large-format IKEA stores are currently located in the suburbs. Although the Swedish retailer will be testing small-format pick-up and order stores in several new Canadian markets, none are planned for downtowns, according to the company’s Canadian president Stefan Sjöstrand. This is a missed opportunity, according to one retail expert, as Canadian downtowns continue to thrive with the addition of thousands of new residents annually. 

Mr. Sjöstrand spoke at the Toronto Board of Trade last week, where he discussed the company’s plans for Canada. Included will be a doubling of its Canadian store count over the next 10 years, primarily through smaller-format pickup and order locations. IKEA is already seeing tremendous success in Canada, with annual sales of $1.795 billion at its 12 existing stores, plus an additional $103 million in e-commerce. 

IKEA’s full-sized Canadian stores average a whopping 323,000 square feet, with new pick-up stores to be in the 20,000 to 40,000 square foot range. All stores, including recently announced pick-up locations, will be in automobile-dependant suburbs. 

Paul Amato, a retail industry expert with a specialty in Geographic Information Systems  (GIS) attended the Board of Trade breakfast and asked Mr. Sjöstrand about his plans to open in urban cores. Mr. Sjöstrand explained that the company will monitor urban store initiatives in Hamburg, Germany and in Copenhagen, Denmark, and that it has no immediate plans for more downtown locations. 

Mr. Amato says that this is a missed opportunity for IKEA, especially given the retailer’s product offerings. Much of IKEA’s furniture caters to small-space living, and the retailer’s innovative storage solutions are geared towards small space efficiency. Canadian downtowns are seeing a residential renaissance with Toronto and Vancouver, especially, seeing substantial condominium and rental tower construction. Many of the new units are small, requiring efficient space utilization. 

Mr. Amato thinks there is definitely an opportunity for IKEA to open smaller downtown ‘Citystores’, adapted to reflect the needs and requirements of Canadian urban dwellers. These would operate primarily as showrooms and design innovation centres and would feature edited selections of furniture and housewares, complemented with speedy home delivery. Downtown IKEA stores would also be frequented by office workers, and some downtown businesses clients may also utilize the new urban stores out of convenience.

Mr. Sjöstrand told Mr. Amato that about 80% of shoppers arrive at IKEA’s new downtown Hamburg store by transit, bicycle and on foot, with substantial increases in services such as home delivery and and product setup and installations. The 194,000 square foot three-level Hamburg Citystore also offers vending machines selling spare parts, and customers can borrow bicycles with large integrated carrying platforms to bring purchases home — reinforcing IKEA’s commitment to service and accessibility. 

Similar retailers to IKEA are succeeding in Canada’s urban cores, with some operating substantially-sized stores. Costco, for example, opened its wildly successful 127,000 square foot store in downtown Vancouver in the fall of 2006, boasting covered vehicle parking in a city known for rain. Canadian Tire opened a large location at CF Toronto Eaton Centre the same year, along with Best Buy, at the base of an expansion that included Ryerson University above. Home Depot also recently opened a multi-level store in Chicago’s Lincoln Park area, featuring two levels and 91,000 square feet of retail with 10,000 square feet of offices and and 102,000 square feet of parking above. 

If IKEA were to operate smaller urban locations, Mr. Amato explained that it would be possible to find stacked retail space up to 150,000 square feet. Downtown Vancouver, for example, has several development proposals that could see IKEA as an anchor, and downtown Toronto has numerous opportunities for an IKEA Citystore. Mr. Amato noted that IKEA could locate in one of the new developments in Toronto’s expanding eastern waterfront, for example. 

IKEA isn’t the only retailer that could see profits from opening in Canadian downtowns. Several months ago, we consulted with Mr. Amato on a study about urban grocery store expansions for the University of Alberta School of Retailing Department of Applied Research. Mr. Amato noted that national grocery chains are seeing increased sales from locals who shop on foot, and how more retailers should be addressing the urban dweller as Canadian demographics shift and cities change. 

New Guide Shares Secrets to Successful Landlord Retail Leasing

Canadian Retail Industry expert Peter Morris has launched Masterguide to Leasing for Retail Landlords e-manual. It provides proven best practices in four areas of the lease negotiation process, educating commercial real estate professionals about the latest trends in leases and little-known techniques to enhance revenues while reducing enterprise risk.
 
Concepts in the 261-page book come from actual hands-on, practical experience leasing retail properties. It is based on the experience of the author, Peter Morris, who has personally leased over 5 million square feet of retail space throughout North America and administered to thousands of tenant leases crafted by dozens of North America’s leading landlords and tenants during his almost 35 years in commercial real estate. Mr. Morris is a certified and recognized retail property expert holding multiple senior accreditations in the leasing, management and marketing of retail properties. He has worked with institutional owners such as Cadillac Fairview and Brookfield Properties, and as COO for Partners REIT as well as in a third party capacity with Colliers International. As one client aptly said: “I know what I know, but Peter knows what the global industry knows.”

“There is a hole in the industry for this type of specialized knowledge and advanced training,” said Mr. Morris, who has taught advanced leasing courses via Colliers University, to commercial Realtors at the Canadian Real Estate Association Commercial Conference and even through a government of Kuwait program. Mr. Morris said he receives very positive feedback from both readers of his book and his workshop attendees. “It is gratifying to hear from those who have been in the industry for many years that they found the information fresh and valuable,” he said.
 
Each of the 15 easy-to-read chapters builds on the previous one to provide a complete understanding of a leasing process specifically benefiting retail property landlords. Those who should consider reading it include retail investors, owners, asset managers, leasing agents, property managers, commercial real estate lawyers, lease administrators, paralegals, accountants, and anyone else interested in improving the value to retail properties. Those new to the industry will gain the equivalent of decades of knowledge, while industry veterans will gain fresh, new insights.

The Masterguide to Leasing for Retail Landlords e-manual is available for $99 (+GST) from www.vantageknowledge.comRetail Insider readers get a 35% discount with code: ri2015

Here’s what the industry says about the Masterguide to Leasing for Retail Landlords e-book:
 
Anyone who wants to create value and reduce risk through deal making in today’s rapidly evolving retail market will want to read this book and keep it handy as an on-going reference. Peter leverages his cross-functional experience,drawing from real events and provides practical, value-add techniques and insight to the science of retail leasing.” – George Chambers, CCIM, CPM,RPA Woodland Chambers Group
 
As a former senior real estate executive for a brand name retailer, I can say that retailers don’t want landlords to learn these negotiating strategies.” – Mark Taylor B.Comm, CPM Vice President, Real Estate (Retired)
 
A very good and very readable book.  More importantly, it fills a real void in the literature. And coming from someone with Mr. Morris’ credentials and experience, it has a lot of credibility.” – John S. Andrew, Ph.D. Director,Queen’s Real Estate Roundtable, Continuing Adjunct Assistant Professor, School of Urban & Regional Planning & School of Business, Queen’s University 

Michael Jordan Brand Store Coming to Canada

Nike plans to open its new Michael Jordan Brand concept store in Canada, following the launch last week of the brand’s first location. Located in Chicago, the flagship capitalizes on the mystique of the former Chicago Bulls star. Products in store feature a trademarked Jordan “Jumpman” silhouette, as opposed to the Nike swoosh.

Shoppers began lining up outside the 32 South State Street Chicago location the night before it opened. Remarkably, some shoppers travelled from as far away as Baltimore and Las Vegas to stand in line for the opening. The 36,000 square foot multi-level store is a partnership with Footaction, features a hand-painted mural of Jordan’s dunk from the free-throw line and other artwork dedicated to Jordan. All of the product in the store has “been curated and chosen specifically by Michael,” according to Sarah Mensah, general manager of Jordan Brand North America. Decor includes game-worn sneakers, murals, and elephant print engraved door handles. The store’s second-level features ‘Station 23’, a 3,400-square-foot gym that will be accessible to invited guests only, with an emphasis on young athletes who live in the Chicago area. Those who are granted access may receive exclusive jerseys and have the chance to try out new sneaker models before anyone else. Station 23 will also include a customization area that allows customers to add a personal twist to apparel purchased in store via patches, graphics, and more. 

Nike says it plans to open a Jordan Brand store in Toronto, as well as in New York City and Los Angeles. Nike hasn’t indicated if the Toronto location will be nearly as large as the Chicago store, or if it will feature Station 23 and other features. 

A source at Nike indicates that successful operations could see the concept roll out across North America.

Jordan Brand will also begin making footwear for women, according to Nike. Currently, women’s goods on the brand’s website are limited to bags, hats, visors, handbags, scarves and socks. 

All photos courtesy of Nike.

Parcel Pick-Up Lockers Look to Take Canada by Storm

INPOST AT LOBLAWS

InPost is rolling-out its 24/7 automated-parcel locker machines throughout Canada in an effort to make e-commerce shopping and returns more convenient. The concept launched in Canada earlier this year, and it expects to soon have locations near most Canadians. InPost is seeking landlords and retailers to partner as it expands into Canada. 

The service provides e-commerce shoppers the option to ship online purchases directly to one of InPost’s convenient pick-up locations. Lockers are accessible 24/7 and the self-serve pick-up process takes under 10 seconds to complete. InPost’s parcel-locker network is the largest of its kind in the world, and it continues to grow quickly. E-commerce shoppers can have their packages delivered to InPost, with the convenience of picking up the package when desired. Security cameras guard the locker units, and e-commerce purchase returns can be coordinated quickly and easily through the same InPost lockers. 

INPOST AT PETRO CANADA

So far, 60 InPost locations have opened in the Greater Toronto Area (GTA) with plans to expand to 200 GTA locations by year end and 1,000 locations across Canada in 2016.

InPost at St Clair West TTC Subway Station
INPOST PARTNER NEWEGG.CA OFFERS LOCKER PICK-UP OPTION

InPost is looking to partner with major retailers, grocery outlets and gas stations for new parcel pick-up locations, and it’s offering discounts to potential partners through Retail Insider. For landlords interested in hosting InPost lockers, email sales@inpost24.ca (or use the contact page on the inpost24.ca website) and in the subject line, use promo-code WEW@NTINPOST. For retailers (both brick-and-mortar and e-commerce) interested in partnering with InPost, use promo-code WE$ENDINPOST in the email subject line. 

As well, for further information on InPost, contact Tony Jasinski CEO, InPost Canada Inc. (55 Browns Line, Toronto, ON M8W 3S2) at tony@inpost24.ca

Canadian Retail News From Around The Web: November 4, 2015

Reitmans Launches HYBA in Former Smart Set Locations [With Photos]

Montreal-based women’s fashion retailer Reitmans launched freestanding locations for its Hyba activewear line last month, conveniently placing them in former Smart Set locations. We interviewed a company representative to learn more about plans for the brand’s expansion, as well as how Hyba addresses a ‘white space’ in Canada’s activewear market. 

Jeannie Vondjidis-Miller, VP of marketing and visual presentation for Reitmans and Hyba, explained the concept as a well-priced, high-quality line of women’s activewear that saw initial success within Reitmans’ stores. The line, which launched in Reitmans stores about two years ago, responds to a need in the marketplace for style-focused yet affordable activewear that fits women in a wide range of sizes. Hyba speaks to women who are seeking to become more active without the pressure of becoming a ‘top athlete’, and is meant to encourage movement, fun and health. It offers a range of activewear apparel and accessories, including dry wicking performance gear, yoga attire, and style-focused athleisure looks. Sizes range from 2 to 20 — broader than competitors, and prices are mid-range with tops priced between $28 and $34, and bottoms priced $38 to $44. 

Hyba store interiors feature a combination of bright colours and soft wood, creating positive space that encourages activity. 

Last year Reitmans announced that it was shuttering its Smart Set banner of stores. A total of 17 former Smart Set locations were selected to be converted to the Hyba banner, and these locations have been opening over the past several weeks. Stores are located coast-to-coast, from Nova Scotia to British Columbia. Hyba Flagships are at CF Carrefour Laval and CF Galieries d’Anjou in suburban Montreal, and at CF Markville in Markham, Ontario. 

Ms. Vondjidis-Miller explained that Hyba plans to open more Canadian locations, and that it will do so carefully as the right real estate becomes available. Enclosed shopping centres are currently the brand’s target, though that could change as Hyba expands.

 

Activewear is the fastest-growing category in apparel today, according to Farla Efros, President of leading retail consultancy HRC Advisory. She explained how the yoga pant has ‘taken the market by storm’, and how they have replaced jeans in many respects as the ‘new black pant’. She noted how higher-end yoga pants average about $100 a pair, and that Reitmans could see tremendous success from the value-priced concept. Ms. Efros went on to say that Hyba could invigorate Reitman’s operations as a whole, leading the company to stronger sales and increased profitability. 

Brunello Cucinelli Opens 1st Freestanding Canadian Location [Photos]

Brunello Cucinelli Vancouver - Photo by Helen Siwak

Referred to as the “King of Cashmere”, Italian luxury fashion brand Brunello Cucinelli has opened its first Canadian location in Vancouver. It joins a number of other premium brands in Vancouver’s ‘Luxury Zone’. Sources say that Cucinelli also continues to seek retail space in Toronto’s Yorkville area, ideally on or close to Bloor Street West. 

The 2,700 square foot Vancouver boutique opened last week at the retail base of the 745 Thurlow Street office building at the southwest corner of Thurlow and Alberni Streets. Cucinelli has a municipal address of 765 Thurlow Street, and it will soon be joined by Versace and Swiss menswear brand Strellson in the same complex. 

Brunello Cucinelli was represented by Stan Vyriotes and David Wedemire of DWSV Remax Ultimate Realty Incorporated. Larissa Jacobson (604-661-5066) at Bentall Kennedy (Canada) LP handled the retail leasing for the landlord for all three retail tenants at 745 Thurlow.

Image: Brunello Cucinelli

Founded in 1978, Brunello Cucinelli sells womenswear, menswear and accessories. Although known for its luxurious cashmere apparel, the brand has expanded to include non-cashmere fashions including leathergoods, bags, shoes, and sportswear. The company is headquartered in a 14th century castle on the top of a hill in the middle of Italy’s Umbria region, and it donates 20% of profits to its charitable foundation, and pays workers wages that are 20% higher than the industry average. According to its website, the brand is “firmly rooted in quality excellence, Italian craftsmanship and creativity”.

The company currently operates 16 U.S. locations in Aspen CO, Atlanta, Bal Harbour FL, Beverly Hills, Chicago, Costa Mesa CA, Dallas, East Hampton NY, Honolulu, Las Vegas, Manhasset NY, New York City, and San Francisco. All cities have one free-standing Brunello Cucinelli location except for New York City, which has three. 

In Vancouver, Brunello Cucinelli joins other luxury retailers in Vancouver’s Luxury Zone such as DiorDe BeersBurberryEscadaHermesTiffany & Co., Jaeger-LeCoultreLouis Vuitton and others. Canada’s second Moncler location will open in December across from Cucinelli on Thurlow Street, and a massive three-level flagship Prada is under construction at the southeast corner of Thurlow and Alberni Streets. Sources say that a number of premium international brands continue to negotiate for retail space in the immediate area.

Image: Brunello Cucinelli

Sources also say that Brunello Cucinelli is seeking retail space in Toronto and that last year, it passed up the opportunity to lease Benetton‘s former space at 102 Bloor Street West. Vancouver-based fashion brand Kit and Ace has since secured that space.

Top photo by Helen Siwak, other photos provided by Brunello Cucinelli. 

Image: Brunello Cucinelli

Harry Rosen Opens Impressive Sherway Flagship [With Photos]

Upscale Toronto-based multi-brand menswear retailer Harry Rosen has opened an impressive flagship at Toronto’s CF Sherway Gardens. Although the store opened in late September, its Giorgio Armani shop-in-store didn’t open until last week. 
 
The new store measures about 25,000 square feet and features the retailer’s full flagship offerings, including shops-in-stores and premium services. Designer ‘hard-shops’ include brands Brunello Cucinelli, Giorgio Armani, Canali and Ermenegildo Zegna, as well as soft shops for brands Paul & Shark, John Varvatos, and Munroe Tailoring from Amsterdam – which is a new addition to Harry Rosen. The store also features custom installations for popular jeweller/cufflink brand Tateossian, as well as Eton of Sweden, in the store’s dress furnishings section. 

Other in-store brands include Versace, Belstaff, Polo Ralph Lauren, BOSS, Benson, Parajumpers, and Canada Goose.
 
Harry Rosen CEO Larry Rosen said: “We’re bringing the best of Bloor Street to Toronto’s west-end with the opening of this new flagship store.”

The store also features one of Harry Rosen’s largest footwear sections, featuring brands such as Prada, Salvatore Ferragamo, To Boot New York, Tod’s, and Hogan. The store also features two private made-to-measure rooms and a fragrance bar featuring top brands such as Tom Ford and Creed

At 25,000 square feet, CF Sherway Gardens’ Harry Rosen is one of the company’s largest. Rosens’ largest locations include its flagships on Bloor Street West in Toronto (over 50,000 square feet), Yorkdale Shopping Centre in Toronto (almost 32,000 square feet), Les Cours Mont-Royal in Montreal (33,000 square feet), The CORE in Calgary (almost 28,000 square feet), and CF Pacific Centre in Vancouver (just under 27,000 square feet+4,000 square feet of storage). Next spring, Harry Rosen will open an 18,000 square foot unit at Mississauga’s Square One.

All photos were supplied by Harry Rosen.  

Peregrine Becomes Western Canada’s Largest Retail Fabricator After Acquisition

Peregrine, a designer and manufacturer of high-end retail environments for some of the world’s best known brands, is now the largest company of its kind in Western Canada. Peregrine recently acquired the majority of assets and key staff from Stelmark Products, one of Canada’s largest retail fixture and millwork manufacturers.

It’s a Canadian success story, especially in the age of outsourcing. The acquisition is consistent with Peregrine’s strategy to invest in top talent and technology, creating the premier ‘design-build’ house for retail environments across North America. A custom fabricator of displays, fixtures, furniture and architectural features, Peregrine has worked with top international brands, including LululemonArtizia and MEC.

On August 1 of 2015, Peregrine moved into the former Stelmark facility at 3131 Production Way in Burnaby, tripling its staff and workspace in the process. The 30,000 square foot facility features state-of-the-art equipment complete with custom millwork, full-scale plastics fabrication and thermoforming, and large format environmental graphics.

“This acquisition allows us to offer our customers turn-key ‘design+build’ solutions, handling everything from store fixtures to full store environments. We believe this addition will notably differentiate us in the market, bringing significant value to our clients,” says Brian French, President of Peregrine.

 

CHANEL to Relocate Mink Mile Flagship

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French luxury brand Chanel will vacate its current Toronto Bloor Street location for a larger space about two blocks north. Chanel’s new Canadian flagship is scheduled to open in January of 2017. 

Chanel’s current Toronto flagship store opened in April of 1989 in The Colonnade at 131 Bloor Street West. Strong sales saw the 3,100 square foot store eventually annex a second level, growing to 7,300 square feet. Prior to opening at The Colonnade, a Chanel shop-in-store operated within storied multi-brand luxury store Creeds at nearby Manulife Centre

Chanel’s new Toronto flagship will replace upscale retailer Teatro Verde at 98 Yorkville Avenue. The new store will span an impressive 8,700 square feet, making it one of North America’s largest Chanel locations. The Teatro Verde building features the facade of a former Mount Sinai Hospital, and is at the base of the luxurious 100 Yorkville Avenue residential condominium complex.  

Stephanie Hannon represented the landlord in the deal, while Stan Vyriotes and David Wedemire of DWSV Remax Ultimate Realty Inc. acted on behalf of Chanel. 

Yorkville Avenue’s aging streetscape was recently replaced with grey paving stones, giving the area a more upscale feel. A number of brands have been looking for retail space along Yorkville Avenue, with sources saying that a deal is expected to be finalized for another top French luxury brand directly across the street from Chanel. 

Farla Efros, President of leading retail consultancy HRC Advisory, noted that Yorkville Avenue could become Toronto’s newest luxury retail strip, complimenting the mix of mid and high-end retailers operating on nearby Bloor Street West. She noted that Yorkville’s affluence is growing with new condominiums and as a result, some luxury brands may look to locate off Bloor Street. We’ll be following up with more of her comments in a separate article on the future of Yorkville. 

Toronto is currently the only Canadian city to feature a freestanding Chanel store. The brand closed its 5,000 square foot freestanding Vancouver store in the summer of 2010, moving ready-to-wear to an expanded Chanel concession at Holt Renfrew in CF Pacific Centre. Sources say that next year, Chanel’s second-level Holt Renfrew Vancouver store will move downstairs to a retail space with frontage on Dunsmuir Street, with Fendi replacing Chanel on the store’s second level. Chanel first entered the Vancouver market in 1991 with a 1,300 square foot unit at 103-755 Burrard Street (now occupied by Coach), prior to moving to the now-shuttered 5,000 square foot 900 West Hastings Street location. 

Chanel also operates shop-in-store concessions at Holt Renfrew in Calgary, Toronto (50 Bloor Street West), Toronto (Yorkdale Shopping Centre), and in Montreal. Sources say that Chanel’s Holt Renfrew Bloor Street concession may relocate to the store’s ground floor, and that the Montreal Chanel will move into an expanded Ogilvy store when Ogilvy and Holt Renfrew merge into one 220,000 square foot location in 2017, resulting in the closure of Holt Renfrew’s 1300 Sherbrooke Street West unit. 

JACK & JONES Opens Impressive Flagship at Vancouver’s Pacific Centre [With Photos]

Popular European casual menswear brand JACK & JONES has opened a flagship location in Vancouver’s CF Pacific Centre. It is the fourth location in the Lower Mainland for the retailer, and its first in downtown Vancouver. 

The new store is located on the mall’s lower level adjacent to the recently opened expansion below Nordstrom. Prior to JACK & JONES, a Sony Store occupied the 2,521 square foot space. The location is strategic, being adjacent to CF Pacific Centre’s Canada Line Skytrain entrance, as per the mall map below. 

The CF Pacific Centre JACK & JONES flagship features the brand’s five sub-brands: JACK & JONES VINTAGE CLOTHING, PREMIUM by JACK & JONES, ORIGINALS by JACK & JONES, CORE by JACK & JONES and JACK & JONES TECH. All lines reflect current trends and are designed by independent design teams, featuring a full range of clothing, accessories and footwear. 

The location also sells some styles that are exclusive to JACK & JONES flagships such as those at CF Carrefour Laval in suburban Montreal, as well as at West Edmonton Mall

The store’s interiors feature grey stone flooring, rugged wood trim, and overhead lights that contrast with the store’s dark ceilings. The overall feel is subdued and masculine, with each of the JACK & JONES lines featured in their own dedicated sections. 

JACK & JONES’ other Lower Mainland locations include CF Richmond Centre in Richmond, Metropolis at Metrotown in Burnaby, and Guildford Town Centre in Surrey.

Founded in 1990 by family-owned Danish multi-brand company BESTSELLER, JACK & JONES is one of Europe’s leading menswear producers. It has more than one thousand stores in 38 countries, and JACK & JONES clothes are sold by thousands of wholesale partners all over the world.