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Natural, organic and wellness sector facing growing pressure from tariffs

Nathan Cowley photo
Nathan Cowley photo

As Canada-U.S. trade tensions rapidly escalate, Canada’s natural, organic and wellness (NOW) sector is facing growing pressure from tariffs on both sides of the border. 

The Canadian Health Food Association (CHFA) warns of impacts across the NOW industry that generates approximately $39.7 billion in economic output, contributes $18.7 billion to Canada’s GDP, and supports approximately 147,100 full-time equivalent jobs, according to research by MNP.

The CHFA is urging the Canadian government to act immediately to ensure its own measures do not magnify the damage, while using every available channel to protect Canadian businesses and market access in the United States.

CHFA NOW Toronto, Canada’s largest trade show dedicated to the natural, organic, and wellness space, takes place from Friday, September 25 to Sunday, September 27 at Exhibition Place.

In an interview with Retail Insider, Aaron Skelton, President and CEO of the CHFA, spoke about the issue.

What specific impacts are Canada’s counter-tariffs having on the affordability and availability of gluten-free foods for Canadian consumers?

Gluten-free foods already come at a premium, and tariffs on affected products create another cost pressure in a category where many consumers have limited flexibility. For Canadians with celiac disease or gluten intolerance, these are necessary dietary staples—not optional purchases.

Our members are concerned about what this will mean for individuals and families who already pay more for the food they need. When businesses can’t find comparable products from Canadian or non-U.S. suppliers, they may have to make those hard decisions to raise prices or stop carrying certain items. This could mean higher grocery bills and fewer choices for Canadians who already have little flexibility in what they can eat.

How are Canadian whey businesses being affected by tariffs on both sides of the border, and what are the potential consequences for the sector?

Demand for protein is growing across categories, and whey was already in limited supply before these tariffs were introduced. Now, Canadian businesses are being squeezed from both sides: affected U.S. whey entering Canada faces a 50% tariff, while affected Canadian whey entering the U.S. is subject to a 50% duty and will face new import restrictions beginning September 29.

Whey moves in both directions across a deeply integrated North American supply chain. CHFA’s research found that over the 12 months to July 2026, the whey and protein tariff codes accounted for approximately $628.7 million in imports from U.S. partners into Canada. During the same period, Canada exported approximately $58 million in whey to the United States.

These are not separate markets. Canadian companies are suppliers, customers and partners to U.S. businesses—and vice versa. Restricting that trade could increase costs, narrow sourcing options and create ripple effects across thousands of products, from protein powders and bars to supplements and functional foods on both sides of the border.

Gustavo Fring photo
Gustavo Fring photo

How could tariffs create an incentive for Canadian manufacturers to replace domestically made ingredients with lower-cost alternatives from countries such as China?

When tariffs increase the cost and uncertainty of North American trade, manufacturers naturally have to reassess their sourcing options. In some cases, that could make lower-cost inputs from other markets, including China, more attractive, particularly if Canadian suppliers are also facing higher costs or reduced access to export markets.

That is the risk we need to be mindful of. Canada should be creating the conditions for companies to invest, manufacture and source here wherever possible. Trade measures should strengthen Canadian production and supply chains, not unintentionally make domestic suppliers less competitive or encourage businesses to look further afield for lower-cost alternatives.

Which parts of Canada’s natural, organic and wellness sector are currently experiencing the greatest pressure from the tariffs?

The greatest pressure is falling on businesses that rely on specialized U.S. ingredients, sell into the U.S. market or have few alternative suppliers—particularly in gluten-free foods and whey-based categories such as sports nutrition, supplements and functional foods.

SMEs are especially vulnerable because they often lack the working capital to absorb a 50% tariff, stockpile inventory or rebuild supply chains on short notice.

What I’m hearing from members is that these are not abstract trade-policy questions. They are making real decisions about orders, employees, product lines and whether they can continue serving their customers. These are resilient and innovative Canadian businesses, but resilience should not be confused with an unlimited ability to absorb new costs and uncertainty.

Darina Belonogova photo
Darina Belonogova photo

How are businesses responding to the increased costs, and are you seeing any changes in product pricing, sourcing, inventory or consumer choice?

Overall, it really is still too early to know the full impact on businesses or consumers. But we’re hearing from members that they are closely monitoring the situation and considering how they may need to adjust their sourcing, orders, inventory and pricing.

For many ingredients, changing suppliers is not a simple or immediate process. It may require additional testing, reformulation or manufacturing changes, all of which can add time, cost and complexity.

At CHFA, we’re keeping members informed, connecting them with experts and helping open pathways into new export markets. We’re also working directly with government to ensure decision-makers understand the consequences for consumers, supply chains and Canadian jobs.

What could happen to Canadian products, businesses and jobs if the current trade tensions and tariffs continue for an extended period?

If trade tensions and tariffs persist, the concern is that temporary pressures could begin to affect longer-term business decisions. Companies may need to reassess production, investment, product lines and supply chains as they manage higher costs and uncertainty.

Canadian businesses have shown a great deal of resilience and adaptability, but prolonged trade friction can be especially challenging for smaller companies with less room to absorb additional costs. It also reinforces the importance of helping Canadian brands diversify their customer base, strengthen domestic opportunities and explore new export markets so they are not overly dependent on any one trading relationship.

The goal should be to give Canadian companies as many pathways to grow as possible — at home and internationally — while protecting the investment, innovation and jobs they create here.

What specific measures is CHFA asking the federal government to take immediately to protect Canadian businesses, maintain product availability and preserve access to the U.S. market?

We are asking the federal government to immediately remove affected gluten-free and whey products from Canada’s 50% counter-tariffs where adequate alternative supply is unavailable, and to provide expedited relief for businesses already paying these costs.

The government must also work with the United States before September 29 to protect market access for Canadian whey. Support programs need to work for SMEs—including businesses below existing revenue thresholds—and the government must consider the cumulative effect of these measures on Canadian suppliers, integrated supply chains and jobs. Businesses are making decisions now, so relief cannot come months after the damage has been done. 

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Kraft Dinner teams up with Solly’s Cream Soda for unique beverage

Kraft Heinz photo
Kraft Heinz photo

Imagine having a beverage that has the taste of Kraft Dinner. 

The iconic brand has taken its popular mac n’ cheese meal and teamed up with Solly’s Craft Soda to produce a limited-edition drink that puts a cheesy twist on nostalgic cream soda.

“A soda might be the last place you would expect to find KD, which is exactly what made teaming up with Solly’s Craft Soda so much fun – they have the entrepreneurial energy, creativity and willingness to challenge conventions that made them the perfect partner for this idea,” said Daniel Lundberg, Head of Marketing and Strategy at Kraft Heinz. “KD x Solly’s Cream Soda is a whole new way for fans to experience their KD obsession; it’s something to crack open with friends, debate what it could possibly taste like, and then satisfy your curiosity with that first sip. This is the kind of collaboration that shows just how far we can take the love people have for KD.”

Solly’s Craft Soda, an independent Canadian company, was founded by Toronto entrepreneur and Adin Wener.

“For an independent company like Solly’s Craft Soda, having an iconic Canadian brand like KD believe in us is a genuinely big deal,” said Wener. “This was an amazing challenge and product to work on. We wanted to create something novelty that would make people smile, but was still authentically Solly’s and tasted like a great soda with the same benefits as our core products. It’s wonderfully strange—and somehow, it works.”

The KD brand, by Kraft Heinz Canada, recently innovated with launches like KD Mac & Cheesecake and KD Ramen.

Kraft Heinz introduces KD Ramen. Photo by Kraft Heinz Canada

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Payroll employment increases in retail trade: Statistics Canada

Vitaly Gariev photo
Vitaly Gariev photo

In July, payroll employment in retail trade increased by 3,900 (+0.2%), offsetting the decrease in June (-2,600; -0.1%), according to a report released Thursday by Statistics Canada.

From February to July, payroll employment in this sector generally trended up, with an overall increase of 25,300 (+1.3%). Over this period, the increase in retail trade was led by clothing, clothing accessories, shoes, jewelry, luggage and leather goods retailers (+5,800; +2.9%), motor vehicle and parts dealers (+5,200; +2.3%), general merchandise retailers (+4,500; +1.7%) as well as food and beverage retailers (+3,500; +0.7%), said the federal agency.

Statistics Canada said payroll employment in accommodation and food services increased by 3,600 (+0.3%) in July, offsetting the decrease in June (-2,300; -0.2%).

In July, the monthly increase in this sector was led by special food services (+1,600; +2.1%)—which include food service contractors, caterers and mobile food services—and full-service restaurants and limited-service eating places (+1,000; +0.1%).

Tima Miroshnichenko photo
Tima Miroshnichenko photo

On a year-over-year basis, payroll employment in this sector was up by 7,700 (+0.6%) in July, said the report.

“Payroll employment in wholesale trade fell by 4,100 (-0.5%) in July following a decrease of 1,700 (-0.2%) in June. The decline in July was led by machinery, equipment and supplies merchant wholesalers (-1,700; -0.7%) and food, beverage and tobacco merchant wholesalers (-900; -0.8%),” added Statistics Canada.

“Compared with a peak recorded in August 2024, payroll employment in wholesale trade was down by 15,400 (-1.9%) in July 2026. Over this period, declines were led by machinery, equipment and supplies merchant wholesalers (-6,900; -2.9%), building material and supplies merchant wholesalers (-2,200; -1.5%) as well as personal and household goods merchant wholesalers (-1,800; -1.8%).”

Overall payroll employment rises across Canada

Overall in Canada, the report said the number of employees receiving pay and benefits from their employer—measured as “payroll employment” in the Survey of Employment, Payrolls and Hours—was up by 26,100 (+0.1%) in July, following three consecutive increases from March to June, totalling 124,200 (+0.7%). On a year-over-year basis, payroll employment was up 171,900 (+0.9%) in July.

Meanwhile, there were 501,000 job vacancies in Canada in July, marking a seventh consecutive month of little variation. On a year-over-year basis, job vacancies were also little changed, it said.

“In July, payroll employment gains were recorded in 8 out of 20 sectors, led by retail trade (+3,900; +0.2%), accommodation and food services (+3,600; +0.3%), professional, scientific and technical services (+2,500; +0.2%) as well as real estate and rental and leasing (+2,300; +0.8%). These gains were partially offset by declines in public administration (-5,700; -0.4%) and wholesale trade (-4,100; -0.5%).”

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5 Marketplace KPIs Retailers Track In 2026

Sales alone can make a marketplace account look healthier than it really is. In 2026, retailers need KPIs that show whether orders are being won, shipped, stocked, and fulfilled profitably.

For Walmart sellers, that means watching the signals that affect visibility, customer trust, and margin before small issues become expensive. The five KPIs below give you a clearer way to manage pricing, delivery, inventory, cancellations, and profit.

1. Buy Box Win Rate

Shoppers rarely notice the mechanics behind the “Add to cart” button, but sellers feel every shift. Buy Box win rate helps show when a product is still competitive enough to win that prime buying position.

Walmart Developer notes that pricing insights can include Buy Box win rate, competitor price, inventory count, recent GMV, and price competitiveness. Compare those fields before lowering prices so a fulfillment or stock issue does not get mistaken for a pricing problem.

2. On Time Delivery Rate

Late packages create support tickets, refunds, and nervous repeat buyers. Walmart tracks on-time delivery as a seller performance metric, so retailers should compare promised delivery dates with actual carrier scans and isolate misses by warehouse, carrier, and SKU.

Clean delivery data also helps operations teams plan cutoffs, staffing, and replenishment with less guesswork. Integration tools such as MindCloud can help sellers streamline Walmart business integrations, pushing delivery KPIs into OMS or BI dashboards before small delays become account health problems.

3. Cancellation Rate

A cancellation is more than a lost sale because it can signal weak inventory control or fulfillment planning. Retailers should review this metric by SKU, date, and location instead of only checking the account-wide percentage.

The most useful dashboards separate cancellations into clear buckets:

  • Stockouts after purchase
  • Supplier delays
  • Bad price feeds
  • Routing mistakes

4. In Stock Percentage

A best-selling item cannot boost revenue if it has zero available units. Watching availability by product helps teams see which listings are ready to sell and which ones are quietly blocking demand.

Review the metric alongside sales velocity so replenishment matches real buying behavior. Strong sellers may need tighter reorder points, while slower products may need smaller buys or different warehouse placement.

5. Contribution Margin Per Order

Marketplace teams often celebrate fast-moving SKUs, only to find that discounts, shipping, and returns have eaten most of the gain. Contribution margin per order helps separate products that grow the business from products that only inflate revenue.

Break the math into costs that shrink each order, such as:

  • Cost of goods
  • Pick-and-pack labor
  • Carrier charges
  • Promo discounts

Build a Dashboard Your Team Will Actually Use

Marketplace KPIs retailers track in 2026 should feel practical, not overwhelming. A simple weekly view can help teams catch profit leaks, delivery issues, inventory pressure, and customer experience problems before they grow.

Keep the process easy to maintain and clear enough for everyone to understand. You could start with the metrics your team can act on now, assign owners to each one, and refine the dashboard as your marketplace strategy matures.

Fuel costs, tariff pressures drag small business confidence down in September: CFIB

Andrea Piacquadio photo
Andrea Piacquadio photo

Small businesses confidence plunged nearly 10 points in September, falling to 47.9, according to the latest Monthly Business Barometer by the Canadian Federation of Independent Business (CFIB). 

“The renewed tariff uncertainty, along with rising gas and oil prices, are keeping small business confidence in check. That’s a tough environment to plan in whether you’re hiring, investing, or just trying to keep prices steady for customers,” said Andreea Bourgeois, CFIB director of economics.

Measured on a scale between 0 and 100, an index below 50 means owners expecting their business’s performance to be weaker over the next three or 12 months outnumber those expecting stronger performance, said Canada’s largest association of small and medium-sized businesses with 103,000 members across every industry and region.

The CFIB said the long-term optimism index fell below the 50-point threshold and has been trending down since July 2026. Firms trading internationally show lower levels of optimism than businesses active only on the Canadian markets. 

It said price plans spiked in September, averaging 3.3%, up sharply from 2.6% in August.

“The Bank of Canada has held interest rates steady this year, but the persistent trade war and high oil prices could push inflation through the broader economy. The odds of a rate hike before Christmas are higher than they were,” said Simon Gaudreault, CFIB chief economist and vice-president of research.

The CFIB said nearly all provinces and sectors posted a drop in the long-term optimism. The main cost pressures facing small firms this month were fuel costs, causing difficulties for 62% of small firms, followed by tax and regulatory costs (61%), and wage costs (60%). 

Weak demand remained the leading growth constraint for nearly half (49%) of small businesses, while shortage of skilled labour persisted for 41% of small firms, it noted. 

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A Guide to Implementing Contract Lifecycle Management Software

Retail and enterprise organizations manage hundreds or thousands of contracts simultaneously, each carrying distinct obligations and varying renewal terms. When these contracts live in scattered systems with no centralized visibility, organizations face missed renewal windows and mounting compliance risk. Contract Lifecycle Management (CLM) platforms solve this by organizing contract chaos into a single system that tracks obligations, surfaces critical deadlines and turns contract data into actionable intelligence.

Signs Retail Businesses Need Contract Management Software

Contracts end up scattered across disconnected systems with no single source of truth. Legal teams hold one version while finance references another and procurement works from a third. This fragmentation means duplicate contracts get signed with the same vendor because nobody has visibility into what already exists. Conflicting terms across departments create compliance exposure.

Auto-renewal clauses appear in most vendor agreements and require cancellation well in advance of the renewal date, before the term automatically rolls over. Without a tracking system flagging that window, businesses get locked into another full term at outdated pricing. Organizations lose leverage to renegotiate or evaluate competitors, and departments risk paying for duplicate services when two teams independently renew overlapping tools without coordination.

The financial impact compounds quickly. Organizations lacking a unified contract system lose nearly 9% of annual contract value due to poor management practices. That figure accumulates through missed volume-discount thresholds because nobody tracked cumulative vendor spend, duplicate subscriptions from two departments signing similar tools and auto-renewed contracts at stale pricing. Penalty fees on obligations never logged anywhere central add to the total. Each leak seems small in isolation, but together they represent the erosion of the margin that a centralized system prevents.

Key Features to Evaluate When Choosing a Platform

Centralization means keeping contract templates, version history and compliance tracking in one repository, as opposed to splitting them across email attachments and manual spreadsheets. The core value is that anyone with appropriate access can pull up a contract’s complete history in one place instead of piecing it together from three disconnected sources while hoping nothing was missed.

Native integration matters when organizations already rely on CRM platforms like Salesforce and e-signature tools like DocuSign. Without it, sales teams manually reenter contract terms into the CRM after a deal closes, creating duplicate records that inevitably drift out of sync with the actual signed contract. Integration eliminates that duplication and ensures the source of truth remains current across systems.

Automation should deliver more than an email alert that gets buried in an inbox. Organizations should look for a dashboard that surfaces upcoming renewal deadlines and clear risk indicators, so teams do not have to rely on manual follow-up. Investing in a robust CLM system can strengthen the ROI case by reducing contract value leakage, improving visibility into obligations and helping teams act before renewals or compliance issues become costly.

4 Top Platforms Where You Can Buy Contract Lifecycle Management Software

For organizations seeking to buy contract lifecycle management software, modern CLM solutions are purchased directly from specialized enterprise software providers. The following platforms represent the top options available on the market today for organizations comparing vendors and preparing to make a purchase decision.

1. Agiloft

Agiloft offers a no-code, AI-enhanced, data-first platform that integrates with more than 1,000 business systems and adapts to how an organization already works rather than forcing teams into a rigid process. The platform supports complex, multidepartment workflows across legal, procurement, sales, IT and compliance without requiring extensive technical development, fitting into an existing technology stack instead of replacing it.

Agiloft takes a data-first approach by using AI-enhanced capabilities to help users search, manage and work with contract information more efficiently. This drives decision-making across the broader organization, not confining contract intelligence to legal teams alone. The company releases platform innovations four times a year and maintains a 100% customer satisfaction rating across both its implementation and ongoing support teams, a track record that matters for organizations weighing how much hands-on guidance they will need during rollout.

2. Ironclad

Ironclad is a cloud-based CLM platform built around no-code workflow automation, letting legal and business teams design and adjust contract processes without engineering support. It supports self-service contract creation through preapproved templates so routine agreements can move forward without pulling legal into every request, while configurable permissions still flag anything that needs closer review.

The platform embeds directly into tools teams already use, including native contract creation inside Salesforce, and pairs this with AI-assisted review and redlining to speed up the negotiation stage. Ironclad is designed for cross-departmental adoption across legal, procurement, sales and operations, making it a common choice for enterprises that want contract workflows to live inside their existing sales and CRM processes, as opposed to a separate system entirely.

3. Icertis

Icertis positions its Contract Intelligence platform as more than a workflow tool, aiming to turn contracts into structured, connected data that other business systems can actually use. The platform is used by a significant share of Fortune 100 companies to manage very large volumes of global contracts across multiple countries, giving it a track record with organizations operating at a real international scale.

Beyond core CLM workflow capabilities, Icertis emphasizes risk scoring and compliance monitoring as central features rather than add-ons, and offers direct integration with SAP Ariba for procurement-heavy organizations. This depth comes with a steeper learning curve and longer implementation timelines than lighter platforms, which is worth factoring in for a team weighing setup time against long-term capability.

4. Leah

Leah operates as an enterprise CLM platform built around an AI assistant that works across the entire contract process. The assistant suggests clauses during drafting, flags unusual terms during review and answers natural-language questions about a company’s contract repository after signature. That AI layer is positioned as the platform’s main differentiator from more traditional workflow-only tools.

Leah supports multi-entity organizations and integrates with ERP and CRM systems to connect contract data with broader revenue workflows, making it a common fit for legal and commercial teams managing high contract volumes across multiple jurisdictions. Leah may be a strong fit for organizations that want deeper AI-driven contract analysis and are prepared to align workflows, integrations and governance requirements during rollout.

Steps for a Successful Implementation Process

Organizations should start by auditing their current contract workflows to identify bottlenecks and the manual processes that consume the most time. Documenting the complete contract lifecycle establishes a baseline against which to measure improvement. This audit also reveals which departments need access to which contract data, informing permission structures during platform configuration.

Standardizing contract templates before rolling out the new system is essential. Preapproved templates with clear fallback language reduce negotiation cycles and ensure consistent terms across the organization. Building these templates directly into the CLM platform allows teams to generate contracts without starting from scratch each time, reducing turnaround while maintaining legal oversight through automated approval triggers.

Organizations should phase their rollout by starting with one department or contract type rather than attempting a company-wide launch immediately. A smaller initial scope allows teams to troubleshoot configuration issues, refine workflows and build internal champions who can advocate for the platform as it expands. Procurement contracts or vendor agreements often make good pilot candidates because they follow predictable patterns and typically involve fewer stakeholders than customer-facing sales agreements.

Training matters as much as configuration. Teams will resist a new system if they don’t understand how it makes their work easier. Training should focus on the specific workflows each role will use rather than overwhelming everyone with features they’ll never touch, with refresher sessions scheduled after the first month when initial questions surface.

Future-Proofing Retail Operations With CLM

Implementing the right CLM platform transforms contract management from a slow, manual bottleneck into a strategic advantage that protects margins and scales with the business. Organizations that treat contracts as strategic business data rather than static legal documents position themselves to negotiate better terms, optimize vendor relationships and make faster decisions backed by complete information.

Why Faster Refunds and Withdrawals Are Becoming the Next Test of Digital Customer Experience for All Businesses

The wait for money to come back is quietly becoming the sharpest test of digital customer experience, and Canadian businesses are running out of room to fail it. Refunds that drag on for a week, withdrawals stuck behind “three to five business days,” now read as a service defect rather than a technical limit, and consumers judge a brand less by the sale than by how cleanly it hands their money back.

Across banking, retail and every platform that holds a customer balance, the pressure keeps building through 2026, and the driver is blunt. People have learned to expect money to move at the speed of a text message. What used to be an operational footnote is turning into a front-of-house promise, and the firms still treating it as plumbing are the ones about to be caught out.

That expectation is about to get real infrastructure behind it. Payments Canada is preparing to switch on its real-time payment system in the fourth quarter of 2026, a 24/7/365 rail that clears and settles funds in seconds rather than overnight batches. Once a refund can land instantly, “processing” stops working as an excuse. The gap between companies that move money the moment a customer is owed it and those still leaning on legacy timelines will be visible, measurable and awkward to explain away.

Some digital sectors have lived under exactly that scrutiny for years, and they offer a preview of where everyone else is heading. Take regulated online entertainment, where withdrawal speed is not a back-office detail but a headline feature, tracked and compared operator by operator instead of buried in the fine print. The same reflex shows up across neighbouring corners of digital leisure: streaming services that credit a cancelled subscription on the spot, and event ticketing platforms that return the cost of a called-off show before the customer has finished typing the complaint.

Independent review teams already clock how quickly a balance reaches a customer’s account, and comparison resources that rank the fastest payout online casinos list those turnaround times in hours rather than vague windows. When a whole category competes openly on cash-out speed, being slow suddenly needs a reason.

Retail is arriving at the same threshold from the other direction. Return volumes stay stubbornly high, and the refund has become the emotional core of the post-purchase relationship, the point where trust is either confirmed or quietly lost. Younger shoppers in particular treat a delayed refund as a reason to shop somewhere else, and merchants have noticed that a fast, visible refund cuts support tickets and lifts repeat purchases far more effectively than any loyalty campaign.

Because they sit on the rail itself, banks and payment processors feel this most acutely of all. And the economic argument underneath it is not a soft one. Faster payments could unlock billions in cost savings over the coming decade, on C.D. Howe Institute estimates, largely by displacing cheques and freeing up funds that would otherwise sit idle in float. Speed, in other words, is not merely a courtesy to the customer, it is working capital handed back to the wider economy.

The catch is that faster money cuts both ways, and the downside sits with whoever releases the funds. Instant refunds and instant withdrawals strip out the buffer that businesses have long used to inspect returns, verify identity and catch fraud before releasing a single cent. Pay out the moment a customer clicks and the risk lands squarely on the merchant’s own balance sheet. That is why the firms getting this right are not simply flipping a switch, they are rebuilding the decision behind the payment, so that approval, verification and release all happen in the same instant the money does.

Over the next year, this is precisely where the experience gap will widen. A business can advertise instant refunds, but if its fraud checks still run overnight, the promise breaks at the worst possible moment. The winners are pairing real-time payment rails with real-time risk decisions, so that speed does not quietly curdle into exposure. It is an operations problem dressed up as a customer-experience one, and treating it as marketing alone is how companies end up eating avoidable losses.

Canadian retailers have plenty of levers to pull before the rail even arrives, and most cost less than a delayed refund does in lost loyalty. Store credit issued the instant a return is requested is effectively immediate, since the merchant is the rail and no outside network is involved. Clearer status updates, honest timelines and a refund that shows up exactly when the customer was told it would are, on their own, a real competitive edge. Some of the most practical fixes are the ones retailers can act on to improve customer experience without waiting for anyone else’s infrastructure.

The uncomfortable part for brands is how little patience remains to draw on. A shopper who has felt an instant refund once does not un-feel it, because the standard resets permanently after a single good experience, and it resets for every merchant they touch afterward. A refund that arrives in seconds at one store makes a five-day wait at the next feel like a deliberate slight, and that comparison is now happening constantly, across categories that never used to compete.

None of this rewards businesses that treat the fix as cosmetic. Faster refunds and withdrawals are not a feature to bolt onto a checkout page, they expose whether a company’s payments, fraud controls and customer promises are actually wired together or only appear to be. The firms that have quietly done that work will spend the rest of 2026 pulling ahead while their competitors are still drafting apologetic emails about processing times. The money already knows how to move in seconds. The businesses that cannot keep pace will be the ones left explaining why.

HAUS Men’s Athletic Apparel Makes Fitness Style Work Beyond the Gym

As the seasons shift, the demand for clothing that balances performance, comfort, and everyday versatility becomes increasingly relevant. Whether they are buying pieces to add to their closet staples or looking for a complete wardrobe change, many minds shift to layers, comfort, and cozy style that is both fashion-forward and functional. Women have had the market cornered on athleisure wear for years, but now more and more men are starting to come around to the value of performance gear beyond the gym floor.

HAUS, a fast-growing men’s activewear brand, shows that fitness clothing can serve both performance and personality, making performance gear feel less like a uniform for gym rats and more like a practical everyday wardrobe. Men want clothing that can carry them through their morning workout, to a work-from-home day, then a moment to recover in comfort, and finally transition to a night out with the guys at their favorite sports bar.

“It’s okay for men to expect more from their activewear,” explains HAUS co-founder Troy Parrott. “We give them an easy place to start building that simple, versatile wardrobe with key pieces that work for every aspect of their lives.”

HAUS is built around the idea of pursuing the next challenge, with products designed to meet the needs of both training and daily life. With refined fits, neutral colors, and a minimalist aesthetic, HAUS is making performance gear practical.

How performance gear has become a part of style outside of the gym

Men’s athleisure has become such a relied-upon trend because athletic wear has evolved into a style that utilizes layers, casual silhouettes, and soft fabrics. The HAUS collection has tees, tanks, shorts, hoodies, polos, and quarter-zips that are perfect for building seasonal capsule wardrobes. “We wanted to create a line for men that could be worn anywhere,” explains co-founder Lukas Pakter. Built around the three pillars of hustle, movement, and transformation, the HAUS collection is meant to support customers throughout their entire fitness transformation — even if they are taking a day off from their workout.

Making athletic gear look elevated

The easiest way to make the sporty-chic trend work for you is to make choices look intentional and choose pieces that resemble wardrobe staples. A sweat-wicking athletic tee with clean lines and made from fabric that allows the body to move freely can be paired with classic pants for a “gym to plans” aesthetic. For example, HAUS offers a Lifestyle Collection that pairs Everyday XYZ Pants with Core Athletic Polos or a Core Ultra-Soft Hoodie. Even with one core piece doing the “athletic” work of your look, you can embrace the sporty-chic look day-to-day.

The value of understated design

The athleisure look is centered around a polished approach. By keeping logos minimal and letting simple silhouettes do the work, HAUS’s styles feel accessible and clean instead of overtly branded and garish. HAUS also sticks to simple color palettes that keep a polished look in mind. 

“The goal is to make comfort look deliberate,” says Parrott. “Whether it is a shirt or a pair of pants or a layering piece with shorts, athletic apparel can fit into everyday fashion when it is intentionally chosen.”

The HAUS collections, which feature a training collection, lifestyle collection, and an accessories collection that includes hats, underwear, socks, and more, can easily pull performance pieces into everyday seasonal style.

Both Pakter and Parrott admit to chasing perfection with their brand. “It’s an ever-elusive goal,” says Pakter. “The fulfillment for us is not in the destination, but the ongoing process of self-discovery and improvement.”

This is evident in the polished look of their collections. HAUS allows consumers to discover their own take on men’s fitness fashion and look put together as they seek improvement in their own lives.

Embracing fitness apparel for fall

The men’s athleisure trend is not about dressing like it’s a gym day every day. It is about embracing the idea of capsule wardrobes that meet the needs of busy modern men, no matter their size or where they may be in their fitness journey. HAUS has created a collection of premium active pieces that are stylish, comfortable, versatile enough to layer, and look sharp enough to go from gym to street and day to night. 

The result is not an obvious representation of a seasonal trend, but a wardrobe made of pieces that have been perfected for multiple, versatile purposes. Whether you’re trying to outfit yourself for mornings at the gym or for everything that comes after, HAUS offers everything you need to remain style-forward throughout the fall season. 

Central Walk Details Redevelopment of Former Bay Spaces at Woodgrove and Mayfair

H Mart at Mayfair in Victoria. Photo: Central Walk

Central Walk is advancing plans to redevelop approximately 310,000 square feet of former Hudson’s Bay space at Woodgrove Centre in Nanaimo and Mayfair Shopping Centre in Victoria, bringing H Mart, TM Wander, family entertainment and international hot pot chain Haidilao into the two Vancouver Island projects.

At Woodgrove, Central Walk expects the redevelopment to represent approximately $30 million to $40 million in combined landlord and tenant investment. H Mart will anchor part of the former Bay space, while TM Wander and a new Family Entertainment Centre will form major components of the first level. Central Walk is targeting completion of the major new uses in spring or summer 2028.

Mayfair, where demolition is already underway, is approximately six months ahead of Woodgrove. Central Walk owner Ruby Liu told Retail Insider that Haidilao is planned for the first level of the former Bay space alongside TM Wander, which she said would give the international restaurant chain its first Vancouver Island location.

The two projects reflect Liu’s strategy for replacing the role once played by a large department store. Instead of seeking another single retailer to occupy the space, Central Walk is dividing the former Bay stores among grocery, restaurants, entertainment and other uses intended to bring customers to the properties for different reasons and at different times.

Liu said e-commerce and changing consumer behaviour have altered the role of the traditional department store anchor. Shopping centres increasingly need to consider why consumers will make a trip to a property and what will encourage them to stay, she said in written responses translated from Mandarin.

“Rather than relying on one traditional anchor, we are creating multiple anchors and experiences within the same destination,” Liu said.

Ruby Liu and the Central Walk Team, Woodgrove.

H Mart to Anchor Woodgrove Redevelopment

The former Hudson’s Bay space at Woodgrove spans approximately 144,000 square feet over two levels, according to Central Walk. H Mart has been confirmed as a major anchor on the second level, with the Korean supermarket expected to occupy approximately 30,000 square feet.

Liu said H Mart also plans to introduce some related food, beauty and lifestyle concepts at the property. The grocery component is intended to provide frequent repeat visits while supporting the surrounding food and entertainment businesses.

Central Walk’s redevelopment materials say H Mart is expected to serve demand for Asian grocery products in Nanaimo while helping draw customers from elsewhere on Vancouver Island.

The first level will include TM Wander and an all-ages Family Entertainment Centre. Plans include children’s activities, party rooms, event spaces and sports facilities, while other parts of the redevelopment will incorporate dining, social, wellness and community uses.

Central Walk also plans to activate part of Woodgrove’s existing second-level parking area. Liu said the space could accommodate outdoor dining, performances and festivals during warmer months, with patios, heaters and food and beverage service extending its use during colder periods.

Renderings show illuminated art and interactive lighting installations along with a large LED performance area. A retractable projection screen is also planned for the central atrium, allowing it to accommodate events, brand launches and live performances.

Central Walk anticipates approximately $10 million in landlord investment at Woodgrove. Liu estimates tenants and operators will invest another $20 million to $30 million, bringing total expected investment associated with the project to approximately $30 million to $40 million.

The company expects to complete its building permit application before the end of 2026, with demolition also beginning during the period. Construction and tenant fit-outs are expected to take place primarily in 2027, followed by completion of the major components in spring or summer 2028. The project remains subject to applicable permitting and approvals.

Future Woodgrove TM Wander

TM Wander Expands Following Tsawwassen Launch

TM Wander will occupy part of the first level at Woodgrove, where Central Walk expects approximately 30 individual vendors.

The company is expanding TM Wander after opening the first location at Tsawwassen Mills earlier this year. According to Liu, weekend traffic at Tsawwassen Mills has been approximately 10 per cent higher than comparable year-earlier periods since TM Wander opened, with customers also travelling from outside the centre’s traditional trade area. The traffic figure was provided by Central Walk.

Liu said some existing food court tenants initially worried TM Wander would shift spending from one part of the mall to another. She said the existing food court instead benefited as overall traffic increased. Central Walk has also used the first location to identify operational issues involving hours, programming and design that it plans to address at subsequent locations.

Woodgrove will therefore not replicate the Tsawwassen concept. Liu said the Nanaimo location will place greater emphasis on evening dining, beverage service, live performances and entertainment-oriented restaurants, potentially extending activity beyond conventional shopping centre hours.

Mayfair Mall TM Wander Entrance

International Brand in Talks for Woodgrove and Mayfair

Central Walk is also negotiating with an unnamed international brand that could become another major anchor at Woodgrove.

Liu said the company cannot disclose the retailer while negotiations remain commercially sensitive. If an agreement is completed, Woodgrove would represent the brand’s first Vancouver Island location. The discussions also involve Mayfair, with the brand considering a package involving locations at both properties.

The negotiations highlight a leasing advantage created by Central Walk’s control of large former Bay spaces at both centres. A retailer looking to establish a larger Vancouver Island presence can potentially negotiate across two established shopping centres rather than approaching each property separately.

Mayfair – TM Wander

Haidilao Planned for Mayfair

The former Hudson’s Bay space at Mayfair comprises approximately 166,000 square feet over two levels, according to Central Walk. Together with Woodgrove, the two projects account for approximately 310,000 square feet of former department store space.

Demolition is already underway and exterior hoarding for TM Wander has been installed. Central Walk is targeting spring 2028 for the project’s opening.

Liu told Retail Insider that Haidilao is planned for the first level alongside TM Wander. She said the location would be the international hot pot chain’s first on Vancouver Island. Central Walk is also in advanced discussions with the undisclosed brand considering space at both Mayfair and Woodgrove.

Central Walk plans to adapt TM Wander to the Victoria market rather than duplicate the Tsawwassen Mills concept. Liu pointed to Victoria’s younger consumers and university population as reasons for emphasizing restaurants and social environments geared toward gatherings and other social occasions.

Woodgrove, by comparison, is being planned with a stronger evening entertainment component. Liu said the core TM Wander identity will remain consistent while individual locations are adapted to their respective markets.

Renderings for Mayfair show a substantial transformation of the former department store, including a two-level atrium, event areas, greenery, new retail spaces and a redesigned food court.

Liu described Mayfair as one of Central Walk’s more mature Canadian shopping centres, with strong occupancy and existing retailer demand. She said the former Bay space provides an opportunity to introduce new dining, retail and social uses without fundamentally repositioning the rest of the property.

Ruby Liu and Mae Wang (CEO of Central Walk) at Woodgrove

Former Bay Spaces Open Door to New Uses

Central Walk gained control of the former Hudson’s Bay premises at Woodgrove and Mayfair through the retailer’s insolvency process, along with the former Saks Off 5th premises at Tsawwassen Mills.

The transaction gave Liu control of large blocks of space within shopping centres already associated with Central Walk. It also accelerated a direction the company had been pursuing before Hudson’s Bay entered creditor protection, particularly at Woodgrove, where Central Walk had previously discussed adding entertainment, gathering and community uses.

The redevelopment comes as owners of former Hudson’s Bay locations across Canada assess how large department store boxes can be reconfigured following the retailer’s collapse. Central Walk’s approach at Woodgrove and Mayfair distributes the former anchor function among uses with different visit patterns, including grocery, restaurants, entertainment and events.

The two Vancouver Island projects will provide an early test of how effectively that combination can replace some of the traffic and destination function historically associated with a major department store.

Mayfair rendering of the new atrium in the former HBC space. Rendering: Central Walk

Central Walk Takes Leasing Opportunities to ICSC Toronto

Central Walk continues to seek retailers and operators for both projects as planning and leasing move forward.

Liu said the company is particularly interested in food, beverage and entertainment operators that can generate evening activity, as well as regional, national and international retailers capable of drawing customers from a wider trade area. Brands considering their first Vancouver Island locations are also a priority.

Central Walk has been meeting with local government representatives as the projects move through planning and approvals. Liu said discussions in Nanaimo and Victoria have included permitting, development priorities and community needs.

The company plans to present the Woodgrove and Mayfair opportunities at ICSC Toronto as it searches for additional tenants and operating partners. With H Mart confirmed for Woodgrove, Haidilao planned for Mayfair and another international brand considering both properties, Central Walk will arrive at the industry gathering with much of its redevelopment strategy established and significant leasing still in play.

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8 in 10 Canadians cutting back on restaurants: Restaurants Canada

Gera Cejas photo
Gera Cejas photo

Canada’s restaurant industry continues to feel the pain as consumers, strapped financially these days, are eating out less.

In a report released Thursday, Restaurants Canada said 80% of Canadians are eating out less often due to the rising cost of living, up from 75% a year ago. Restaurants Canada’s 2026 Foodservice Facts report said the biggest jump is in households earning $100,000 or more (78% compared to 70% in 2025).

Despite this, Canadians continue to find ways to frequent restaurants, making 24 million restaurant visits daily. Six in 10 Canadians (61%) say they would visit a table-service restaurant more often if they had more disposable income, up from 53% in 2025, demonstrating the important role restaurants play in the day-to-day lives and quality of life of Canadians, said the report.

“Canadians still want the option of getting a meal at a restaurant or picking up take-out on the way home from a busy workday, but increasingly they have to make difficult choices about where and how much they can spend,” said Chris Elliott, Chief Economist and Vice-President of Research of Restaurants Canada. “The good news is they are finding new ways to dine out while keeping costs down. The challenge for restaurants is that operating costs remain elevated, putting continued pressure on already-thin margins.”

The organization said annual restaurant sales are projected to reach nearly $130 billion this year, more than double what they were in 2011. Despite record sales, restaurant profitability remains under significant pressure. The industry’s average pre-tax profit margin is just 4.1% – the equivalent of earning a profit only on the last day of a typical 30-day month. Four in 10 (41%) restaurant companies are operating at a loss or just breaking even, up from just 12% in 2019.

“Our industry is a part of every community in the country and of Canadians’ daily lives. The dollars spent at restaurants stay local, through jobs, purchases from Canadian suppliers, and taxes,” said Kelly Higginson, President and CEO of Restaurants Canada. “The challenges we’re facing – chronic rising costs, Canadians cutting back on visits, and trade uncertainty – have consequences far beyond the viability of individual restaurants. They have a direct impact on the broader economy, affecting jobs, Canadian suppliers, and an industry that provides millions of meals to Canadians every day.”

“Foodservice Facts shows why the economic health of restaurants matters well beyond our industry. Restaurants are major employers, major purchasers from Canadian suppliers and an important part of how Canadians eat every day. Creating the conditions for restaurants to operate, invest and grow strengthens communities and the broader Canadian economy.”

Restaurants Canada said the industry employs 1.2 million workers, including nearly 500,000 youth and continue to be the number one source of first-time jobs. They purchase $43 billion in food and beverage products every year – 68% of it from Canadian suppliers, including more than 80% for dairy, chicken, and beef. Every dollar spent in a restaurant generates $2.25 across the broader economy and sustains nearly 300,000 spin-off jobs in other industries.

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