Advertisement
Advertisement
Home Blog Page 216

SAQ’s U.S. Alcohol Giveaway Spotlights Retail Waste

Photo: SAQ

It was reported recently that Quebec’s liquor board, the SAQ, will be giving away about $300,000 worth of American alcoholic beverages that are nearing expiry. The initial plan was to discard the stock, but public pressure forced a reversal. In a province long associated with milk dumping due to supply management, rescuing American booze from the same fate is nothing short of ironic.

Since March, when Quebec pulled all U.S. wines and spirits from its shelves, the SAQ has been holding roughly $27 million in inventory. Just storing it has cost taxpayers about $500,000 in warehousing fees. This is the economic cost of politicized supply chain decisions—sunk capital and waste that ultimately land on consumers and taxpayers. Ontario, Nova Scotia, Manitoba, and Newfoundland and Labrador are in the same position, sitting on stock with no announced plan. By contrast, British Columbia, New Brunswick, and the Yukon have sold their remaining inventories to licensees and restaurants, at least extracting some value. Alberta, Saskatchewan, and Nunavut have resumed sales altogether. These approaches are far more sensible, but the question remains: why should government monopolies, rather than consumers, decide what belongs on the shelf?

American exporters see the situation for what it is: a government-imposed ban, not a consumer boycott. That distinction matters, because liquor boards are monopolies, and the perception of abuse of power could eventually invite legal action from American distilleries. In the meantime, the alcohol industry itself is adjusting to larger trade realities.

This week, Diageo confirmed it will close its Crown Royal bottling plant in Amherstburg, Ontario, by February 2026. The company stressed that all Crown Royal will continue to be mashed, distilled, and aged in Canada, but made clear the move is part of a broader strategy to improve efficiency and resilience in its North American supply chain.

The announcement raises another concern: if liquor boards are willing to politicize inventory decisions with American products, will some now target Crown Royal as well—especially Ontario’s LCBO, in the very province where the plant is shutting down?

Such a move would be short-sighted. Crown Royal is not only one of Canada’s most iconic spirits, but also one of the country’s most successful global brands. Jeopardizing its market position for political purposes would risk undermining both domestic pride and export credibility in a sector where Canada actually leads.

While Diageo did not cite tariffs directly, the backdrop is obvious. Higher trade costs and uncertainty are forcing companies across food and beverage to redesign supply chains closer to U.S. consumers. This is exactly what Washington had in mind. By wielding the buying power of nearly 400 million affluent consumers, President Trump’s tariff strategy has enticed firms to onshore and reshore production.

Economic indicators suggest the approach is bearing fruit. U.S. GDP was revised upward this week to 3.3 percent growth in Q2, far stronger than the previously estimated 3.0 percent and a sharp rebound from the 0.5 percent contraction in Q1. Consumer spending remains strong, and predictions of an economic collapse under tariffs have not materialized. For Canadian businesses tied to U.S. markets, the implications are clear: tariffs are no passing phase but a structural feature of the trade environment.

Ottawa’s recent decision to cancel counter-tariffs at least signals a willingness to work pragmatically with its largest trading partner. That move may help restore predictability for Canadian exporters. But the lesson of the SAQ remains: when governments politicize inventory management, taxpayers end up footing the bill, supply chains lose flexibility, and Canada’s credibility as a trading nation is put at risk.

And if liquor boards were ever reckless enough to politicize a global powerhouse like Crown Royal, the damage would go far beyond one brand. It would signal to the world that Canada is willing to sacrifice one of its strongest export success stories on the altar of short-term politics. For a country that already struggles to project itself as a food and beverage leader, turning Crown Royal into collateral damage would be nothing less than economic self-sabotage.

More from Retail Insider:

Knix Opens First U.S. Store in SoHo, Marking Expansion

Nix NYC. Photo: Knix

Canadian intimates and apparel brand Knix has taken a major step in its international growth strategy by opening its first permanent U.S. store in New York City. Located at 242 Lafayette Street at the corner of Grand Street, the 1,400-square-foot space officially soft-opened last week, and signals the beginning of a long-term physical retail presence south of the border.

The move comes as Knix, which operates 14 stores across Canada, positions itself to grow its reach across North America. “Opening in SoHo gives Knix a meaningful physical presence in the U.S., particularly in New York City, a key market where we’ve never had a physical retail footprint but have activated in before,” said Nicole Tapscott, Chief Commercial Officer at Knix.

Knix in NYC’s Soho neighbourhood. Image: Knix

Why New York, Why Now

Nicole Tapscott

For Knix, the choice of SoHo was deliberate. The neighbourhood is known as a premier global retail destination, home to a mix of luxury, streetwear, and trendsetting lifestyle brands. Its foot traffic, international visibility, and cultural cachet made it a natural first step for the company’s U.S. retail strategy.

“We know that our biggest U.S. audience is in New York with a growing presence in other markets, so it made sense for us to open there,” Tapscott explained. “SoHo is an iconic shopping destination with high foot traffic and a strong reputation for trendsetting brands, yet there are still relatively few stores in the intimates category, making it a strategic choice for us.”

The New York opening builds on Knix’s retail evolution following short-term pop-ups in California, including San Francisco, Santa Monica, and San Diego, which tested the waters in the U.S. but are no longer active.

Knix in NYC’s Soho neighbourhood. Image: Knix

A Store Designed Around Comfort and Autonomy

The SoHo store embodies Knix’s ethos of empowerment and inclusivity, both in design and in function. Its 1,400-square-foot footprint incorporates a modern layout with no freestanding cash desk, instead relying on mobile point-of-sale systems that allow associates to serve customers anywhere on the floor.

“The retail space has been intentionally designed to prioritize both comfort and autonomy,” Tapscott said. “One of the standout features is the integration of dedicated ‘bra bars’, carefully curated, easily navigable displays that allow customers to explore styles, colours, and sizes at their own pace.”

The layout includes discreetly located fitting rooms at the rear, offering privacy and a relaxed environment. “This design decision not only enhances comfort but also aligns with the store’s emphasis on creating a safe, judgment-free space,” Tapscott added.

Alongside its signature bras and underwear, the store also highlights Knix’s activewear line and includes a section dedicated to Kt by Knix, the brand’s teen-focused collection.

Knix in NYC’s Soho neighbourhood. Image: Knix
Knix in NYC’s Soho neighbourhood. Image: Knix

The “You’re Good” Campaign with Kristen Bell

The U.S. debut coincides with Knix’s latest brand campaign, “You’re Good,” featuring actress Kristen Bell. Launched just ahead of the SoHo store opening, the campaign emphasizes confidence, humour, and everyday authenticity, values at the heart of Knix’s brand identity.

“The campaign builds on our existing brand positioning by reinforcing the message of confidence, comfort, and empowerment that Knix was founded on,” Tapscott explained. “It also marks an evolution by continuing to lean more into authentic storytelling and humour around real, everyday moments that many people experience but don’t often talk about openly.”

The campaign has been made highly visible across New York, including a large billboard at Lafayette and Grand, just steps from the new store, featuring Bell as the face of the brand. A full Spring Street subway station takeover extends the messaging underground from late September through October.

Knix & Kristen Bell Never Want You to Check for Leaks Again in New ‘You’re Good’ Campaign

Launch Events: From Sweet & Salty to a Block Party

Knix is known for blending retail openings with community engagement, and its New York debut is no exception. On September 19, the brand will host an interactive public event in SoHo featuring a sweet-and-salty “period cravings” menu, leak confessions, and complimentary leakproof product samples.

The following day, September 20, the company will host a grand opening block party with immersive activations, giveaways, and opportunities for the public to engage with the brand directly. “These activations are designed to engage and connect with the community,” said Tapscott, noting that the events reflect Knix’s longstanding focus on community building.

A Canadian Brand with Global Aspirations

Founded in 2013 by entrepreneur Joanna Griffiths, Knix has become a household name in Canada, widely credited for transforming the intimates market through innovation, inclusivity, and body-positive marketing. The company gained early recognition for pioneering leakproof underwear, and has since expanded into bras, sleepwear, swimwear, and activewear.

Its growth has been bolstered by significant investment. In 2022, Knix sold an 80 percent stake to global hygiene company Essity for approximately USD $320 million, valuing the brand at more than $400 million and marking one of the most significant exits for a female-founded Canadian business.

Knix has also distinguished itself in advertising, consistently showcasing real women of diverse ages, sizes, and backgrounds in campaigns, both online and in its retail spaces.

Knix Founder Joanna Griffiths at the Bloor Street Holt Renfrew Knix pop-up, March 2025. Image: Knix/Holt Renfrew

Canadian Retail Expansion Continues

While U.S. entry represents a landmark moment, Knix is also continuing to grow its Canadian footprint. Recent new openings include major centres such as Square One in Mississauga, CF Rideau Centre in Ottawa, CF Chinook Centre in Calgary, and West Edmonton Mall. A location for a new store in downtown Toronto was recently secured at CF Toronto Eaton Centre, according to sources. 

Its retail presence already includes locations on Robson Street in Vancouver and Polo Park in Winnipeg, as well as community-focused boutiques in neighbourhoods such as Westboro in Ottawa.

The company has also expanded through wholesale partnerships. Select assortments are available at Holt Renfrew, Sporting Life, and boutique retailers such as The Fitzroy. Knix pop-ups in Holt Renfrew’s Toronto and Vancouver stores in 2025 further extend its reach.

Future Outlook: More U.S. Stores to Come

Looking ahead, Knix plans to add up to 10 new stores across North America in 2026, with two or three additional U.S. locations among them. Tapscott confirmed that physical stores remain integral to Knix’s growth strategy.

“In-store experiences remain a vital touchpoint for our customers, providing opportunities to engage with the brand in meaningful and memorable ways,” she said. “Being able to see, touch, and feel the product firsthand is irreplaceable.”

The brand’s continued focus on combining digital and physical channels reflects a wider retail trend toward omnichannel integration, something Knix has emphasized from its early days as a direct-to-consumer e-commerce company.

More from Retail Insider:

Local Laundry expands with 3rd acquisition, acquiring female-focused brand alder

Photo: alder Instagram
Photo: alder Instagram

In a strategic move to broaden its portfolio and further its mission of community and inclusivity, Local Laundry has announced the acquisition of alder, a female-focused brand that aligns with the company’s core values. This marks Local Laundry’s third acquisition in the past three years, continuing its growth trajectory in the Canadian retail landscape.

“We’ve been on a path to growth through acquisition for the last couple of years,” said Connor Curran, founder and CEO of Local Laundry. “We’ve been working with strategic partners who align with our values and community, and along came alder, a female-founded brand that is all about community, inclusivity, and getting women outdoors.”

It previously purchased two brands CDN, in Kelowna, and WEST, in Calgary.

Connor Curran
Connor Curran

alder which is primarily an online, e-commerce business, was founded with the goal of providing clothing that works for women of all body types, with a focus on casual outdoor recreation. Its community-driven approach to fashion made it a natural fit for Local Laundry, which has always prided itself on building meaningful relationships with its customers.

“We struck the deal and took over the company,” said Curran, explaining the acquisition. “They were looking for an exit, and we felt it was a really good opportunity to partner with them.”

With this acquisition, Local Laundry has moved operations from Toronto to a Calgary warehouse, where the brand will continue to operate under its own name but within the Local Laundry umbrella.

“Everything will remain the same,” Curran noted. “alder will remain its own separate brand under the Local Laundry umbrella. We’ll continue to grow it on its own and maintain the community and legacy that the original founders had. It’s all about inclusivity and clothing that works for all women to get outdoors.”

As Local Laundry continues to expand, the company has made a concerted effort to diversify its offerings. Over 75% of Local Laundry’s online customers are women, but the company had yet to offer a female-focused brand until now.

“We’re looking for companies that align with our values,” Curran said. “They have to be about building community, giving back to the community, and making clothing that has a purpose. We’re not looking for other clothing brands that are just carbon copies of Local Laundry. We want brands that offer something to our customers that we currently don’t offer.”

Photo: alder Instagram
Photo: alder Instagram

The acquisition of alder is part of Local Laundry’s broader strategy to diversify its product lineup. Previously, Local Laundry had acquired two other companies: CDN, a Canada-focused, hockey-themed brand, and West, a Calgary streetwear company. While CDN is now a custom hat company, West has turned into a custom clothing line, providing merchandise for the Calgary Wild FC, a professional women’s soccer team.

“Our first acquisition was CDN. They were a lot more hockey-focused and Canada-focused,” Curran explained. “We turned that company into more of a custom hat company. Moving forward, it’s going to focus primarily on custom hats.”

Curran continued, “West was a Calgary streetwear company, and we’ve turned it into one of our custom clothing offerings. We do all the merchandise for the Wild FC women’s soccer team, and all their merch is done under the West label.”

The acquisition of alder marks the largest of the three, and Curran is confident that the brand will play a pivotal role in Local Laundry’s growth moving forward. “This is definitely our biggest acquisition to date,” he said. “It’s going to take some time to digest, for lack of a better word. We’re not actively looking for more acquisitions in the near future, but long-term, as our team grows and as all the brands continue to do well, we want to stay open to future opportunities.”

As Local Laundry integrates alder into its portfolio, the company remains committed to its values of community building, inclusivity, and sustainability, values that have resonated strongly with Canadian consumers.

“It’s all about the community and giving back,” said Curran. “We want to offer clothing that has a purpose and speaks to our values. We’re excited to see where this partnership with alder takes us.”

The acquisition of alder further solidifies Local Laundry’s position as a leader in the Canadian retail space, and this move is a key step in its ongoing mission to create more meaningful, purpose-driven brands.

Local Laundry started in Calgary in 2015.

Related Retail Insider stories:

Jimmy John’s to Open 12 Canadian Locations by Year-End

Front entrance to Jimmy John's in Toronto on November 18, 2024. Photo: Craig Patterson

Jimmy John’s, the American sandwich chain famed for its “freaky fast” service and fresh ingredients, is accelerating its Canadian expansion. After debuting in Toronto in late 2024, the brand has now opened a second location at Fallsview Casino in Niagara Falls. This latest launch is part of an ambitious plan to open 12 new Canadian restaurants by the end of 2025.

Montreal-based Foodtastic, the Canadian master franchisor of Jimmy John’s, has laid out a long-term vision of opening as many as 200 locations nationwide within the next decade. The rollout will focus on building strong regional clusters, beginning with Ontario, before expanding more broadly across the country.’

The Fallsview Casino location, which opened this week, represents Jimmy John’s second Canadian store. Positioned in one of the country’s most heavily trafficked tourist destinations, the new restaurant benefits from high visitor volumes year-round. A grand opening celebration, organized in partnership with Fallsview Casino, is scheduled for September.

Peter Mammas, CEO of Foodtastic

Peter Mammas, CEO of Foodtastic, expressed excitement at the rapid pace of openings. “We have a big appetite for opening new stores because we know how much our fellow Canadians appreciate a fantastic-tasting sandwich with fresh ingredients,” he said. “We’re always on the hunt for the world’s best food brands and are committed to making these available right here in our country. And Jimmy John’s is right up there – pickle or not.”

12 Locations Planned by Year-End

Following Toronto and Niagara Falls, more Jimmy John’s restaurants are scheduled to open across Canada by year’s end. New sites will include Winnipeg, Ottawa, Edmonton, Barrie, Windsor, and several in the Greater Toronto Area. The company’s strategy is to create a concentrated presence that quickly builds brand recognition and operational efficiency.

Foodtastic initially operates new stores as corporate-owned locations to maintain quality and fine-tune operations. The franchisor plans to eventually transition many of these outlets into franchisee hands once systems are firmly in place.

The Canadian rollout includes a key menu change designed to appeal to local tastes: toasted sandwiches. While the feature is not available in the brand’s U.S. locations, Foodtastic has introduced it in Canada in response to consumer preferences.

Otherwise, the menu remains consistent with Jimmy John’s U.S. offering, emphasizing bread baked fresh multiple times daily, meats sliced in-house, and vegetables prepared fresh each morning. Options include traditional French bread, thick-sliced wheat bread, and the “Unwich” lettuce wrap for carb-conscious guests. Sides include the brand’s signature Jimmy Chips, kettle-cooked and seasoned on-site.

Inside Jimmy John’s in Toronto on November 18, 2024. Photo: Craig Patterson

From One Store to 200

The opening of a dozen new stores in 2025 is just the beginning of Jimmy John’s Canadian ambitions. Foodtastic’s long-term plan is to scale the brand to 200 locations across the country, representing one of the most ambitious foreign restaurant expansions in recent Canadian history.

“We’re investing in Jimmy John’s because we absolutely love the entire menu,” said Mammas. “We’re happy that, like us, our friends at Fallsview Casino have discovered the incredible taste of these sandwiches.”

Founded in 1983 by Jimmy John Liautaud in Illinois, Jimmy John’s has grown to more than 2,600 locations in the United States. Known for its simple menu and “freaky fast” delivery, the brand is now part of Inspire Brands, which also owns Arby’s, Dunkin’, and Baskin-Robbins.

Foodtastic, based in Montreal, is one of Canada’s fastest-growing restaurant groups. Founded in 2016, the company operates more than 1,200 restaurants across over 27 brands, with system-wide sales surpassing $1 billion. Its portfolio includes Canadian names such as Milestones, Pita Pit, Second Cup Café, and Freshii, alongside international concepts.

More from Retail Insider:

eBay to make exporting simple for Canadians with eBay International Shipping

eBay, Inc., a global commerce leader that connects millions of buyers and sellers around the world, has launched eBay International Shipping (eIS) in Canada, building on over 25 years of success helping Canadians access global markets. This represents the first expansion of the program beyond the United States since its successful launch in 2022.

“As a pioneer of ecommerce, eBay has a long history of making global commerce more accessible and inclusive. Since its founding in 1995, eBay has built tools and programs that empower small businesses and individual sellers to reach international buyers with ease. Over the years, eBay has continually advocated for fair, transparent, and safe online trade, creating one of the world’s most enduring marketplaces that helps buyers and sellers everywhere do business more confidently,” said the company.

Over 99% of Canadian small business sellers on eBay export to at least one international market, and eBay’s goal is to make it easier for sellers to export their products globally. Eligible sellers only need to ship their item to a new domestic hub located in Mississauga, Ontario, and eBay will take care of the rest – at no extra cost to sellers, it explained.

Manas Vijh
Manas Vijh

“Canadian sellers value the ability to access the global marketplace through eBay, and have been doing so for decades,” said Manas Vijh, Director of Verticals & Operations at eBay Canada. “With eBay International Shipping, we’re helping make that experience easier and more secure for Canadians, while enabling them to expand their global market access.”

eIS will connect sellers to buyers in the US, UK, Australia, and the European Union through its first hub located in the Greater Toronto Area. The company plans to expand to more countries, with the goal of serving buyers in over 190 countries worldwide.

How it works

Eligible sellers invited to the program will be automatically enrolled and will not need to take any additional steps to participate. Sellers can personally manage which destinations they’d like to ship to. If a seller already has a separate shipping policy for a particular country, it will remain available to their buyers alongside the international shipping, said the company.

  • eIS removes friction for buyers, making delivery seamless regardless of customs and duties.
  • The seller’s only responsibility is to ensure the item arrives at the domestic shipping hub. Once accepted at the hub, the company handles the rest.
  • Once the hub accepts the item, the sale is considered complete
  • If a buyer opens a return, the company issues the refund at no cost to the seller.

The first cohort of eligible sellers will have access to eIS for listings on eBay.ca and cafr.eBay.ca starting as early as October.

Founded in 1995 in San Jose, California, the company is one of the world’s largest and most vibrant marketplaces. In 2024, eBay enabled $75 billion of gross merchandise volume.

Related Retail Insider stories:

Olea Restaurant brings Mediterranean elegance and culinary innovation to Calgary’s Beltline (Video/Photos)

Photo: Olea website
Photo: Olea website

In Calgary’s bustling Beltline district, Olea has quickly become one of the city’s most talked-about dining destinations. Since opening in November 2022, the restaurant has not only impressed with its refined take on Western Mediterranean cuisine but has also introduced a forward-thinking concept that’s helping shape the future of dining in the city: the 100-day pop-up.

Behind Olea’s success is Culinary Director and Partner Ryan Blackwell, who brings over two decades of experience to the table. Alongside a team of seasoned restaurateurs, Blackwell has created more than just a stylish eatery — he’s helping redefine how restaurants can adapt and thrive in a competitive market.

Ryan Blackwell
Ryan Blackwell

A standout feature of Olea, at 1520 14 St SW, is its in-house rotating pop-up restaurant, housed in a separate section of the building. These limited-time, fully operational restaurant concepts run for 100 days, allowing the team to test new menus, branding ideas, and guest experiences before committing to a permanent direction.

The first pop-up, Ori Nori, received strong feedback and provided valuable insight into what resonates with Calgary diners. Blackwell sees these pop-ups as a way to foster creativity and innovation while also staying grounded in real-time guest input.

The main restaurant, Olea, is inspired by the Western Mediterranean — drawing on the culinary traditions of Italy, France, Spain, Greece, and parts of North Africa. The name itself is Latin for “olive,” a nod to the region’s most iconic ingredient and a symbol of the restaurant’s deep-rooted philosophy. The goal was to strike a balance: elevated yet unpretentious, sophisticated but approachable—what the team refers to as “everyday Olea.”

Blackwell emphasizes that in today’s fast-paced hospitality landscape, consistency, adaptability, and clarity of vision are key to long-term success. Rather than chasing trends, Olea focuses on delivering a reliable, high-quality experience rooted in core values. This means building a team culture that prioritizes guest connection, proper training, and shared purpose.

Olea. Photo: Mario Toneguzzi
Olea. Photo: Mario Toneguzzi

Sustainability is another major focus for the restaurant. Blackwell acknowledges the realities of operating in Canada’s challenging food supply environment, especially with rising tariffs and shifting costs, but remains committed to sourcing thoughtfully. Whenever possible, ingredients are selected based on proximity, environmental impact, and long-term availability. Partnering with local farmers and suppliers plays a vital role in ensuring both sustainability and menu stability.

With Calgary’s restaurant scene becoming increasingly saturated, new concepts opening as quickly as others close, Blackwell believes success lies in staying true to the brand while being nimble enough to pivot when needed. For him, value isn’t just about price; it’s about the full guest experience, from food and service to ambiance and consistency.

Olea is more than a restaurant; it’s a case study in how culinary entrepreneurship can evolve. With its Mediterranean soul, creative experimentation through pop-ups, and a business model built on both flexibility and discipline, Olea stands out as a modern dining concept designed to last.

Related Retail Insider stories:

Olea. Photo: Mario Toneguzzi
Olea. Photo: Mario Toneguzzi
Olea. Photo: Mario Toneguzzi
Olea. Photo: Mario Toneguzzi
Olea. Photo: Mario Toneguzzi
Olea. Photo: Mario Toneguzzi
Olea. Photo: Mario Toneguzzi
Olea. Photo: Mario Toneguzzi
Olea. Photo: Mario Toneguzzi
Olea. Photo: Mario Toneguzzi
Olea. Photo: Mario Toneguzzi
Olea. Photo: Mario Toneguzzi
Olea. Photo: Mario Toneguzzi
Olea. Photo: Mario Toneguzzi
Olea. Photo: Mario Toneguzzi
Olea. Photo: Mario Toneguzzi
Olea. Photo: Mario Toneguzzi
Olea. Photo: Mario Toneguzzi

Hudson’s Bay Landlords Fight Ruby Liu Lease Deal

Weihong (Ruby) Liu in front of the Court House at 330 University Avenue in Toronto on June 23, 2025. Photo: Craig Patterson

The Ontario Superior Court is at the centre of a high-stakes legal battle that could shape the fate of dozens of former Hudson’s Bay leases. At issue is whether B.C. billionaire Weihong (Ruby) Liu should be allowed to assume 25 of the shuttered department store chain’s leases in order to launch a new retail brand. Parties were in Court Thursday with further arguments Friday morning.

Hudson’s Bay, facing more than $1.1 billion in debt, closed its 96 Hudson’s Bay, Saks Fifth Avenue and Saks OFF 5TH stores across Canada earlier this year under creditor protection. Its remaining assets include dozens of favourable leases, some with terms stretching decades. These are now the focus of an intense dispute between the retailer, its creditors, and a group of Canada’s most powerful landlords.

A $69.1 million deal in dispute

Ruby Liu, owner of Nanaimo-based Central Walk, struck a $69.1 million agreement in May to acquire 28 leases. Three were transferred without incident, as they were in shopping centres she already owns. But the proposed transfer of 25 additional Hudson’s Bay leases has ignited opposition from Cadillac Fairview, Oxford Properties, and Ivanhoé Cambridge.

The landlords argue that Liu lacks the operational expertise and financial planning to succeed in creating a new national chain, warning that her plans for “Ruby Liu” department stores are underdeveloped and unrealistic.

Her lawyers counter that she was the highest bidder in a court-supervised sales process, that her deal offers creditors a rare chance to recoup value, and that the law requires only that the assignment be reasonable, not flawless.

Rendering of the proposed Ruby Liu department store at CF Sherway Gardens in Toronto. Image: Ruby Liu Commercial Investment Corp./Central Walk

The stakes for insolvency law

“This is the last path to realizing any value,” said Maria Konyukhova of Stikeman Elliott LLP, representing Hudson’s Bay. She told the court the outcome would set a precedent for future lease transfers in insolvency cases.

If approved, the deal would generate roughly $50 million for senior creditors. Some, such as Pathlight Capital LP, support the proposal. But others, represented by ReStore Capital LLC, object. They argue that delays have eroded their collateral and that Hudson’s Bay mishandled its wind-down.

The court-appointed monitor, Alvarez & Marsal, has also recommended rejection. It cited concerns that Liu’s business plan “is not sufficiently developed or realistic” and warned of near-term insolvency risks.

Landlords argue “bad deal”

The landlords’ legal team has pressed the court to reject the transaction. Jeremy Opolsky of Torys LLP, representing Cadillac Fairview, said the plan forces landlords to accept “a tenant they do not trust.” He argued Liu’s financial projections are inflated and rely too heavily on Hudson’s Bay’s past performance, an unsuitable comparison for a new retail brand.

Landlords also say the scale of renovations needed is far greater than the $120 million Liu has budgeted. “This assignment is a bad deal,” Mr. Opolsky told the court.

Supporters highlight capital and jobs

Liu’s team has defended her record, noting that she successfully developed and sold a mall in Shenzhen, China, for more than USD$1 billion. In Canada, she has acquired and operated shopping centres, including Woodgrove Centre in Nanaimo.

Her lawyers stressed she has no corporate debt, can secure additional capital, and has committed to paying a year’s rent upfront—something Hudson’s Bay never offered. The plan promises more than 1,000 new jobs, investment in long-neglected retail spaces, and renewed opportunities for suppliers and vendors.

“This is a businessperson with a real history of success,” said Graham Phoenix of Loopstra Nixon LLP, who represents Liu’s company.

Rendering of the interior of a ‘flagship’ Ruby Liu department store. Image: Ruby Liu Commercial Investment Corp./Central Walk

A clash over retail vision

Central to the dispute is the legacy of Hudson’s Bay’s leases. The contracts granted the company favourable terms, including below-market rent and veto rights over certain landlord redevelopment plans. These rights made the leases valuable but also contentious.

Landlords say they want their properties back to redevelop or lease at higher rates. Hudson’s Bay’s lenders argue that landlords are motivated by those interests rather than Liu’s ability to succeed. “They wanted to get their stores back for nothing,” said Jeremy Dacks, counsel for Pathlight Capital.

Liu has also taken unusual steps to win public support, including launching a Change.org petition and writing directly to the presiding judge. The latter prompted a rebuke from the Ontario Superior Court’s chief justice, who warned her against further “harassing communications.”

What comes next

The case hinges on Section 11.3 of the Companies’ Creditors Arrangement Act, which allows a court to assign leases to new tenants against landlord objections if the proposed tenant is “appropriate.” The court must weigh the support of the monitor, the financial capacity of the new tenant, and the suitability of the business plan.

Judge Peter Osborne’s ruling could have lasting implications for how commercial leases are transferred in Canadian insolvencies. It will determine whether Hudson’s Bay’s creditors can salvage value from the company’s demise, or whether landlords will regain control of coveted mall properties.

For now, the battle underscores the broader uncertainty facing Canadian department stores. Once anchor tenants critical to mall success, their decline has left landlords, creditors, and new investors struggling to define what comes next.

More from Retail Insider:

Zellers Returns to Canada with 1st Edmonton Store

Zellers logo, image: MTL Blog

Zellers, the once-dominant Canadian discount retailer that disappeared from the national retail landscape more than a decade ago, is making a comeback. The first new store, spanning 60,000 square feet, will open at Londonderry Mall in Edmonton on Friday, August 29. The news was confirmed by landlord Leyad, which owns the shopping centre, making this the first announcement of a tenant filling a former Hudson’s Bay space since the department store chain’s collapse earlier this year.

The announcement will stir nostalgia among generations of Canadians who remember Zellers for its discount prices, loyalty program, and in-store diners. Yet the details around the revival remain shrouded in mystery, particularly regarding ownership of the brand and whether this opening signals a larger national rollout. Sources tell Retail Insider that INC Group’s owner is behind the new chain (details below).

Mall entrance to the new Zellers store at Londonderry Mall in Edmonton. Image via Reddit

Leyad Leads the Retail Transformation

Montreal-based landlord Leyad has positioned itself at the centre of this revival. In a press release, the company described the Edmonton launch as a “milestone” in Canadian retail.

“We are thrilled to bring back a beloved Canadian brand that stirs up nostalgic memories for many of our shoppers, while providing an opportunity to introduce Zellers to a new generation,” said Henry Zavriyev, CEO of Leyad. “This announcement represents a bold step forward in reimagining retail space and responding to community demand with purpose and vision.”

Henry Zavriyev, CEO of Leyad

The company completed the transformation of the former Hudson’s Bay space in just under two months, an unusually fast redevelopment in a Canadian retail landscape often hampered by long construction timelines. 

Zavriyev said the mall considered multiple backfill options for the 60,000-square-foot space but ultimately chose Zellers because it aligned with community needs.

“We specifically chose to go with this tenant because we thought that it was the right brand for the market,” Zavriyev explained in an interview with Retail Insider. “I think it’s important to support Canadian brands and Canadian suppliers.”

The Mystery of Ownership

Perhaps the most intriguing element of Zellers’ return is the question of who now owns and operates the brand.

The Hudson’s Bay Company (HBC) previously held Zellers’ intellectual property, having run the chain for decades before selling most of its store leases to Target in 2011. While Canadian Tire purchased HBC’s intellectual property portfolio during its bankruptcy earlier this year, it did not acquire the Zellers name. This leaves uncertainty around how the brand has re-emerged in Edmonton.

When asked directly, Zavriyev declined to identify the new operator. “It’s a Canadian group that operates a number of other brands,” he said, adding only that “they know what they’re doing.”

Retail Insider reached out to industry sources, one of whom strongly speculated that the owner may be INC Group, parent company of Fairweather, International Clothiers and Randy River. The company has experience in discount and value-focused retail, and was recently working on a ‘big project’ in Edmonton.

CBC News has since uncovered federal trademark registries confirming that Hudson’s Bay transferred control of the Zellers name and logo to Les Ailes de la Mode, represented by INC’s president Isaac Benitah. Les Ailes de la Mode is a former Quebec-based department store chain that was previously acquired by Fairweather.

This revelation aligns with industry speculation that Benitah and his network of companies were involved in the revival. For now, however, neither Benitah nor Les Ailes de la Mode has publicly commented on expansion plans or the long-term vision for the brand.

ZELLERS’ FORMER MASCOT “ZEDDY” PHOTO: VIA CTV NEWS BC

A Soft Launch Before the Official Debut

The Londonderry Mall Zellers will open in two phases beginning with a soft launch Friday, followed by a grand opening later this year. Zavriyev noted that Leyad is primarily focused on ensuring the space is fully activated and that shoppers in Edmonton respond well to the return of the brand.

The store will occupy part of the former Hudson’s Bay footprint at Londonderry, which closed in June 2025. That Bay store had been operating under liquidation for several months before its official closure.

According to Leyad, the new Zellers will carry apparel for women, men, and youth, along with contemporary home décor. While these categories align with the historic Zellers model, details remain sparse, and it is unclear whether other hallmark features of the chain, such as restaurants or loyalty programs, will be revived.

A Brand with a Storied Past

Founded in 1931 by Walter P. Zeller, the chain grew to become one of Canada’s most recognized discount retailers. Zellers expanded nationwide under the slogan “Where the lowest price is the law” and became famous for its Club Z loyalty program and Zeddy, the store’s teddy bear mascot.

At its peak in the late 1990s, Zellers operated approximately 350 stores across Canada. It was acquired by Hudson’s Bay Company in 1978 and played a major role in the Bay’s strategy to dominate discount retail.

By the 2000s, however, the rise of Walmart contributed to Zellers’ decline. Following Target’s acquisition, most locations were shuttered after 2013, though HBC attempted smaller-scale revivals in the 2023 with store-in-store concepts and e-commerce initiatives. These efforts, however, failed to gain traction.

The announcement of a full-line Zellers store in Edmonton marks the first time in more than a decade that the chain has returned to its traditional format.

Londonderry Shopping Centre (Image: Cushman & Wakefield)

Londonderry Mall as a Strategic Launch Point

The choice of Londonderry Mall is significant. Located in Edmonton’s northeast, the shopping centre has a strong community base and is among Alberta’s largest enclosed malls, with over 800,000 square feet of retail space.

Leyad acquired Londonderry Mall in early 2025, adding to its growing portfolio of major shopping centres across Canada. The property itself has a history of reinvention. About a decade ago, the centre underwent a substantial overhaul that included a full interior renovation and the addition of a new La Maison Simons department store, which helped modernize the mall and reposition it as a fashion-forward retail destination in the city.

Zavriyev emphasized that the Edmonton market provided a unique opportunity for Zellers’ return. “We think the market in Edmonton will come to the mall and continue to support Canadian brands,” he said.

The Landlord’s Growing National Presence

The Zellers announcement also highlights Leyad’s expanding role in Canadian retail real estate. Founded in 2016, the Montreal-based company has quickly grown into one of the country’s largest private landlords. Its portfolio includes more than two million square feet of commercial space, 2,000 residential units, and a growing portfolio of regional malls.

In 2025, Leyad acquired the Pen Centre in Niagara for $140 million, the St. Albert Centre in Alberta for $60 million, and several other shopping centres in Winnipeg and Atlantic Canada. The company is actively pursuing redevelopment and densification strategies, often blending retail with residential and mixed-use projects.

The addition of Zellers at Londonderry strengthens Leyad’s reputation for quickly redeveloping vacant anchor spaces and attracting nationally recognized tenants.

More from Retail Insider:

Nostalgia vs Reality: Exclusive Poll Shows Canadians Warm to Zellers’ Return but Hesitate to Shop One Year After Relaunch

Inside Zellers 2.0 and its Newly Secured In-House Brand ‘Anko’ [Photos/Analysis]

SSENSE Files for Creditor Protection Amid Luxury E-Commerce Struggles

SSENSE store in Old Montreal. Image: David Chipperfield Architects

Montreal-based online luxury fashion retailer Ssense is preparing to file for protection under the Companies’ Creditors Arrangement Act (CCAA) after its lenders moved to force a sale of the business. The development represents one of the most dramatic shifts in Canadian retail this year, raising questions about the viability of luxury e-commerce in an increasingly uncertain global environment.

Retail strategist Carl Boutet described the situation as “a shocker,” noting that many in the industry saw Ssense as an exception to the turbulence facing luxury e-commerce.

Carl Boutet

“We thought Ssense might be an exception, but unfortunately this shows even the strongest online luxury players are vulnerable,” said Boutet. “Luxury e-tail as a standalone business model has been struggling for years because of high return rates, thin net margins, and shifting consumer preferences.”

At the heart of the crisis is a conflict with Ssense’s primary lender, which has made its own CCAA application to place the retailer into creditor protection and begin a sale process. Founder and chief executive officer Rami Atallah described the move as against the company’s wishes.

“We do not believe this is the right path for Ssense,” he wrote in a message to employees, confirming that the company would file its own rival application.

Company spokesperson Janet Park echoed the concern, noting that Ssense has spent recent months negotiating in good faith with lenders to secure recapitalization.

“While we sought a collaborative path forward, our primary lender has chosen instead to place the company under CCAA protection and commence a sale process without our consent. We are deeply disappointed in this decision,” she said.

Boutet emphasized that the lender’s move signals how little confidence remains in Ssense’s ability to weather the storm.

“When an investor of this scale pushes for creditor protection, it’s a red flag,” he said. “If it was just a matter of connecting them with new capital, that would have already happened.”

Economic and Policy Pressures

The luxury e-commerce player is not alone in its struggles. Broader market headwinds, compounded by geopolitical uncertainty, have weakened sales and liquidity. A key blow came from Washington’s decision to eliminate the long-standing duty-free exemption on packages worth less than US$800 entering the United States.

The rule, ending this week, has been cited by Atallah as a significant factor affecting Ssense’s U.S. customer base. With many shipments falling below that threshold, the change has altered cost structures and dampened demand.

Park added that the company had “explored every option with advisers to refinance and restructure,” but that filing for CCAA protection was ultimately the only viable survival strategy.


Boutet noted that suppliers, too, are under strain as luxury retailers delay payments. “There are probably some suppliers feeling extra pressure of having so many ‘stretched’ receivables,” he said. “Between Saks Global and Ssense not paying bills on time, it’s rough on suppliers’ cashflow.”

SSENSE store in Old Montreal. Image: David Chipperfield Architects

A Global Retail Force in Jeopardy

Founded in 2003 by brothers Rami, Firas, and Bassel Atallah, Ssense became a pioneer in luxury e-commerce, blending technology, editorial content, and curated fashion to capture a global audience. The company ships to more than 150 countries and offers over 600 designer labels, ranging from avant-garde fashion to luxury streetwear.

In 2018, Ssense unveiled its flagship store in Old Montreal, designed by acclaimed architect David Chipperfield. The space is as much a cultural venue as a retail destination, with personalized appointment-based shopping, curated exhibitions, and exclusive events.

At its height, Ssense was valued at US$5 billion following a minority investment from Sequoia Capital in 2021. Revenue reportedly exceeded US$750 million annually, making it one of Canada’s largest private retail-technology companies.

The Market Reality Behind the Valuation

Boutet explained that Ssense’s lofty valuation was tied to pandemic-era conditions that drove online shopping frenzies across the luxury sector.

“That US$5 billion valuation in 2021 was at the peak of the frenzy. Now, expectations are correcting. Even for HSG (formerly Sequoia China), Ssense is a write-down, and that speaks volumes about how difficult this market has become,” he said.

He noted that Ssense’s reliance on Gen Z luxury consumers left it exposed to economic pressures affecting younger demographics. At the same time, major luxury houses tightened distribution, limiting Ssense’s ability to carry the most in-demand collections.

The Flagship Store: A Cultural Landmark

Ssense’s Old Montreal store has long been considered a benchmark in experiential retail. The imposing minimalist space, with stark concrete and stainless finishes, reflects the retailer’s commitment to curation and exclusivity.

The store includes areas for fragrance, footwear, and luxury streetwear, and once housed a restaurant on the upper level, though it never reopened after the pandemic. The brand also became known for high-profile collaborations, such as launches for Justin Bieber’s Drew line, Ferrari capsule collections, and Off-White exclusives.

“I always bring visiting students and colleagues to the Ssense store,” Boutet reflected. “It is intimidating, but intentionally so. That is part of the allure.”

SSENSE store in Old Montreal. Image: David Chipperfield Architects

A Luxury Sector in Flux

Ssense’s troubles come as the global luxury industry itself faces slowing growth. Giants such as LVMH, Kering and Richemont have reported weaker sales in recent quarters, with consumer demand shifting away from discretionary luxury purchases.

Other e-commerce pioneers, including Farfetch and Net-a-Porter, have also struggled. Farfetch was recently acquired at a fraction of its earlier valuation, underscoring the broader challenges in sustaining profitability in luxury e-commerce.

What Comes Next?

The immediate question is whether Ssense’s restructuring plan will be accepted by the courts or whether its lenders will push through a sale. If the court sides with the company’s proposal, Atallah has said it will focus on restoring vendor trust, stimulating demand, and optimizing supply chains.

But analysts caution that the outlook remains uncertain. Potential buyers could include global e-commerce giants such as Amazon or Alibaba, regional players in Asia and the Middle East, or private equity firms seeking to consolidate luxury platforms.

A Legacy at Risk

Whatever the outcome, Ssense’s rise and potential fall mark a significant chapter in Canadian retail history. From its origins as a scrappy Montreal start-up to a global tastemaker, Ssense transformed the way fashion and technology intersect.

Its model of editorial-driven commerce, trendsetting collaborations, and cultural integration made it one of the most influential players in online luxury retail. Yet as its future hangs in the balance, the case of Ssense underscores the volatility of the luxury e-commerce model.

As Boutet concluded:

“There are rarely single causes in these situations. It’s usually a perfect storm of economic, cultural, and operational challenges. Ssense built something unique, but the market has shifted. Now it’s up to the courts, and perhaps new investors, to decide if the brand’s story continues.”

More from Retail Insider: