Truman to bring 3 Marriott International brands to Calgary

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July 2, 2025

Truman Autograph Collection Hotel Street-View-SF-2 — The Autograph Collection Hotel on Stampede Park

Truman and Marriott International, Inc. announced Wednesday plans to open three hotels in Calgary, including W Calgary, JW Marriott Calgary and an Autograph Collection Hotel on Stampede Park.

These brands are poised to transform the hospitality landscape in Calgary and will debut as part of a dynamic mixed-use development ideally situated within the city’s rapidly evolving Culture + Entertainment District, said a news release.

The development of the Autograph Collection, W Calgary, and JW Marriott Calgary, expected to open in 2028, 2029, and 2030 respectively, will be led by Calgary-based joint-venture partners Truman and Louson. Planned to be two of Western Canada’s tallest residential towers and located at 15 Ave and Macleod Trail S.E., W Calgary and JW Marriott Calgary are set to redefine luxury in the city, offering elevated living and travel experiences in the city, it said.

“We are incredibly excited to announce our newest hotel development right here in our hometown of Calgary,” said Tony Trutina, Chief Operating Officer of Truman. “Truman and Louson, as Calgary-based and family-owned companies, have a deep commitment to this city, and we believe this project will be a significant catalyst for the local economy. Beyond creating numerous construction jobs, these hotels are expected to generate substantial long-term employment opportunities, boost tourism, and support local businesses through increased visitor spending. We are immensely proud to invest further in Calgary’s future and contribute to its vibrant growth.”

Truman said it brings a uniquely grounded perspective and vested interest in the city’s long-term success. With the company’s longstanding history of delivering high-quality residential, commercial, and mixed-use projects across the region for over 40 years, the development will be guided by a team that intimately understands Calgary’s character, community needs, and economic landscape.

“As Marriott continues to expand our hospitality options in Canada to meet the diverse needs of guests, owners and developers, W Calgary, JW Marriott Calgary, and the Autograph Collection Hotel are poised to usher in an unparalleled level of hospitality to this high- energy city,” said Paul Cahill, Chief Operating Officer, Canada, Marriott International. “We are thrilled to closely collaborate with Truman and Louson, whose combined passion and love for Calgary will be a perfect complement to the elevated service that guests have come to expect from the Marriott Bonvoy portfolio.”

Bringing W Hotels signature bold and creative energy to the city, the 69-story W Calgary tower is set to feature 157 guest rooms, including 27 suites, and 239 branded residences. Guests will enjoy one-of-a-kind amenities, including a 7,500 sq. ft AWAY Spa, specialty restaurant, 16,259 sq. feet of meeting space, the brand’s signature Living Room, an expansive FIT studio, and a rooftop bar. Residents will also have exclusive access to the facilities and a dedicated private entrance, said Truman.

The 62-story JW Marriott Calgary is set to offer 248 guestrooms and 120 branded residences, each meticulously designed to embody the brand’s world-class approach to well-being and luxury hospitality. Guests and residents will enjoy 32,500 sq. feet of meeting space, an indoor and outdoor pool, the brand’s signature JW Market, a tranquil JW Garden, a curated retail area, and more, added Truman.

This builds upon Truman’s recently announced partnership with Calgary Stampede to deliver a 320-key hotel on Stampede Park, which will officially operate under Autograph Collection Hotels. With an official name to be announced at a later date, the full-service property will be reflective of the premium lifestyle brand’s clear vision that makes each property individual, special, and ‘Exactly Like Nothing Else,’ and is planned to include 320 guestrooms and 15,000 square feet of meeting and event space. Within 14,000 square feet of food and beverage offerings, guests will enjoy several restaurants, a lobby bar, coffee shop, and a rooftop lounge with views of downtown, plus a south-facing leisure terrace with a pool, jacuzzi and an outdoor bar, and an indoor swimming pool and fitness club, it explained.

As stewards of the Rivers District Master Plan, Calgary Municipal Land Corporation (CMLC) says it has been leading the redevelopment of the district for the past seven years, transforming the landscape of this dynamic downtown neighbourhood.

“Our shared vision for The Culture + Entertainment District as a vibrant, mixed-use neighbourhood is coming to life, with more than $2B in city-building infrastructure and cultural destinations completed or underway,” said Kate Thompson, President and CEO of CMLC. “As we knew it would, our city’s public investment in the C+E is now attracting significant private interest and investment, bringing forward the hotels, residences and commercial spaces envisioned in the master plan that will, critically, support the needs of meetings, conventions and major events taking place in The District.”

“We are thrilled to work with Marriott on the Autograph Collection Hotel on Stampede Park,” adds Joel Cowley, CEO of the Calgary Stampede. “With the growing demand for meetings and conventions at the expanded BMO Centre and across Calgary, these three hotel offerings dramatically elevate our competitive advantage as a host city and complement the Calgary Stampede’s world-known exceptional Western hospitality.”

Together, these projects are set to deliver more than 700 premium and luxury hotel rooms and nearly 360 branded residences in Calgary’s emerging Culture + Entertainment District, fulfilling a strong need for hotel accommodations to support key venues like the BMO Centre and the forthcoming Scotia Place event centre. With a combined $1.47 billion in private investment from Truman and Louson, the hotels and residences will not only inject vibrancy into the city’s skyline but are also planned to support over 9,100 jobs during construction and more than 2,000 ongoing positions across operations and tourism sectors, said Truman.

Annually, Truman said it expects the development will contribute over $120 million in GDP from hotel operations and an additional $111 million from visitor spending, generating nearly $76 million in government revenues, according to a preliminary economic assessment. As the Culture + Entertainment District undergoes a transformative revitalization, this highly anticipated development is expected to serve as a beacon of adventure and refined hospitality, elevating lifestyle offerings in Calgary.

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RONA gives away ad space to support local trades businesses

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Mario Toneguzzi

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July 2, 2025

At a time when economic conditions are putting pressure on Canadian companies, RONA inc., one of Canada’s leading home improvement retailers operating and servicing some 425 corporate and affiliated stores, launched an initiative to support local businesses that are part of the home improvement industry.

Since June 23, the retailer, who celebrated its 85^th anniversary last fall, has given away 85% of its ad space to nine local trades businesses in Ontario.

“The current geopolitical and economic situation allows us to demonstrate the role we’re playing in Canada’s economy. We have been part of the Canadian landscape for over 85 years, which is in large part thanks to tradespeople who trust us to help them carry out their projects. It’s only natural for us to give back when they are facing hardships,” said Catherine Laporte, Senior Vice-President, Marketing and Customer Experience at RONA inc.

“Earlier this year, we renewed our partnership with ‘Well Made Here’ to help better showcase Canadian-made products. Now, we are turning our attention to local entrepreneurs, who are instrumental in building thriving communities and a strong Canadian economy. This is just another way for us to stand with the communities that are building this country—one job, one project, one day at a time,” she added.

Giving back to those who build this country and keep it running

Through this initiative, RONA said it will be giving valuable ad space to nine businesses in Ontario until July 20.

“We chose to focus our efforts in Ontario since it’s been hit the hardest by the recent tariffs due to its standing in international trade with the United States, especially in the automotive and metal sectors,” said Laporte.

The selected businesses, which are based in three markets (the Greater Toronto Area, Southwestern Ontario and the Durham region), will all see their visibility increase thanks to an ad offered by RONA that will feature their name and logo. Find out which businesses were selected at ronacanadiantrades.ca.

RONA inc. is one of Canada’s leading home improvement retailers, headquartered in Boucherville, Québec. The RONA inc. network operates and services some 425 corporate and affiliated dealer stores under the RONA+, RONA, and Dick’s Lumber banners. With a long and rich history, RONA inc. has supported Canadians in their home improvement and construction projects since 1939.

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Alberta investing in Indigenous tourism (Video)

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Mario Toneguzzi

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July 2, 2025

Alberta’s government says it is investing $6 million to support Indigenous-led tourism through Travel Alberta’s renewed agreement with Indigenous Tourism Alberta.

Alberta’s overall visitor sector is thriving, with the province hitting a record-breaking $14.4 billion in visitor spending last year. The Indigenous-led sector is playing a key role in this growth by creating year-round demand, with almost half of international visitors seeking unique and authentic experiences when travelling to Alberta to discover the rich Indigenous cultures, traditions and perspectives across the province.

To support the growing demand for Indigenous-led tourism experiences, Alberta’s government said it has committed to investing another $6 million over three years through Travel Alberta’s renewed agreement with Indigenous Tourism Alberta.

This investment builds upon the province’s previous record-breaking investments in Indigenous-led tourism, creating meaningful employment and ownership opportunities for Indigenous Peoples while helping reach the ambitious goal of growing Alberta’s annual visitor spending to $25 billion by 2035, it said.

“This continued support gives Indigenous tourism operators the opportunity to provide authentic experiences for visitors to learn about the histories, arts, cultures and perspectives of Indigenous Peoples. Not only does this strengthen Alberta’s visitor economy, but it creates jobs and economic opportunities for Indigenous communities across the province while fostering understanding and supporting reconciliation,” said Andrew Boitchenko, Minister of Tourism and Sport

This continued investment by Alberta’s government will support Indigenous Tourism Alberta’s mentorship and development programs for Indigenous operators, as well as enable joint promotional activities that drive international demand for Indigenous operators across the province. By continuing to invest more in Indigenous-led business than any other province, Alberta’s government is positioning the province as a premier destination for travellers and helping the rich histories and cultures of Indigenous Peoples shine on the world stage, said the government.

“When Indigenous communities lead their own tourism initiatives, the benefits ripple far beyond the visitor experience. This renewed investment supports Indigenous ownership, strengthens local economies and helps build vibrant, self-sustaining communities. We recently expanded the mandate of the Alberta Indigenous Opportunities Corporation to include tourism, opening more doors for Indigenous entrepreneurs to access capital, grow their businesses and shape the future of Alberta’s tourism sector. We’re proud to stand with Indigenous Tourism Alberta in building a stronger, more inclusive economy for all,” said Rajan Sawhney, Minister of Indigenous Relations.

“We’re seeing increasing demand for Indigenous tourism from all over the world at our business, and a strong partnership between Indigenous Tourism Alberta and Travel Alberta is so important to keep that progressing. Tourism is competitive, and Indigenous entrepreneurs represent a huge opportunity as a market differentiator for the entire industry in Alberta, so I’m thrilled to see this collaboration continue,” said Brenda Holder, chair and founding member of Indigenous Tourism Alberta, owner of Mahikan Trails.

“This renewed investment is a continuation of our long-standing partnership with Indigenous Tourism Alberta, built on a shared vision: more authentic, transformative travel experiences, driven by Indigenous communities that want to share their stories with the world. It reaffirms our belief that Indigenous tourism has the power to support thriving communities, creating economic and entrepreneurial opportunities for Indigenous Peoples to own and lead.”Jon Mamela, chief commercial officer, Travel Alberta

Quick facts

Through Travel Alberta’s renewed agreement with Indigenous Tourism Alberta, Alberta’s government is investing $6 million over three years.
Since 2021, Alberta’s government invested a historic $12 million to support the growth of Indigenous-owned businesses and organizations across the province.
Indigenous tourism contributed $126 million in GDP to Alberta’s economy last year, and is projected to contribute another $138.6 million in 2025.

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Canadian retailers taking the world by storm: CBRE

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Retail Insider

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July 2, 2025

(Content courtesy of CBRE Canada).

The past five years haven’t been easy for Canadian retailers in their home country. From changing consumer spending habits to shifting demographics and tariff threats more recently, retailers have faced their share of challenges.

But CBRE Vice President Kate Camenzuli, who specializes in multi-market retail expansions, says it’s not all doom and gloom.

“There’s some fear around the unpredictability of the retail market, domestically and internationally,” she acknowledges. “But Canadians are a force to be reckoned with. We continue to see some incredible success stories of Canadian retailers and their growth domestically as well as globally.”

Global Rollouts

Camenzuli is assisting a number of Canadian retailers with global rollouts. She is working with KOTN, a sustainable clothing company based in Toronto that has expanded to the U.S. and made the jump across the pond into the UK. “KOTN has a strong brand ethos, an incredible and diverse offering and is fully integrated across its supply chain, production and distribution,” she says. “They understand how to take smart and calculated risks, where to push and pull, and when to do that in order to succeed.”

Camenzuli is also partnering with Executive Vice President Cassie Durand, who is based out of CBRE NYC and specializes in U.S. expansions, on several multi-market accounts. They joined forces to help Toronto jeweller Mejuri expand, with Camenzuli assisting with the Canadian growth strategy and Durand managing transactions globally. They also have a partnership with Sukoshi, a Toronto-based Asian beauty brand, with Durand assisting with U.S. growth and Camenzuli managing global transactions.

The duo recently secured a prime retail space for Vancouver based luggage company MONOS in Manhattan’s SoHo neighbourhood; the store is set to open this summer.

“We were competing against other global brands but MONOS’ phenomenal business model and vision won out,” says Camenzuli. “This is a huge win and shows that Canadian retailers have what it takes to outpace their global peers and get the best real estate with the right partners.”

Success Models

The global rollouts of KOTN, Mejuri, Sukoshi Mart and MONOS are models for success in challenging times. Camenzuli says these companies are taking a back-to-basics approach with a strong focus on understanding their data. “They know their business better than anyone. Costs may rise but retailers who understand their customers, know their margins and lean into what makes them great will adapt to market conditions.”

Partnering with the right advisors like Camenzuli and Durand can also help to ensure successful expansions into new markets. KOTN, Mejuri, Sukoshi and MONOS are working with experts who understand the local markets they’re entering and can secure the best real estate—and navigate tariffs.

“It’s normal to have fear in challenging times but in retail, increasing your store count can be a key factor to growth,” says Camenzuli. “You just have to find the right people to grow with.”

With many companies frozen by uncertainty and tariff fears, Camenzuli believes now is a good time for retailers to make a move. She encourages retail leaders to take calculated risks and stay nimble, as hard times can generate new opportunities.

“It’s time for retailers to be bold,” she says. “Global consumers want to support good brands, no matter where they’re from. So if you’re a Canadian retailer with an innovative idea, pursue it.

“Because if not now, then when?”

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Rimrock Banff to join Emblems Collection: A New Era of Mountain Luxury in North America

By

Mario Toneguzzi

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July 2, 2025

Rimrock Banff, one of the most iconic retreats in the Canadian Rockies, is poised to redefine mountain luxury as the first Emblems Collection property in North America, according to a blog on the brand’s website by Anastasia Martin-Stilwell, Regional Director of Public Relations, Canada’s Western Mountain Collection’ Fairmont Hotels & Resorts + Rimrock Banff, Emblems Collection.

Owned by Oxford Properties Group and a capital partner, the resort will undergo a fully transformative renovation beginning in October 2025 and will reopen in summer 2026 as a flagship for Accor’s newest luxury collection brand, blending its storied legacy with a visionary redesign, it said.

“Poised high above the Bow Valley, just minutes from downtown Banff, the property balances seclusion with proximity to the Banff Gondola and historic Upper Hot Springs. Though the current resort opened in 1993, this site has welcomed visitors since the early 1880s, when travellers first arrived seeking its natural springs for rejuvenation,” said Martin-Stilwell.

“For more than a century, this intimate retreat has embodied Banff’s spiritual calm, cultivating a legacy of timeless charm, renewal, and elevated hospitality. For decades, Rimrock Banff has offered a sanctuary in the heart of Banff National Park — a place of sweeping mountain vistas and a deep, immersive connection to nature. Its reinvention marks a new era, one that elevates its essence while preserving the authenticity guests have long cherished. The Emblems Collection brings together exceptional properties, each one defined by a unique identity, intimate sense of place, and a refined, enduring elegance.”

“We don’t just open hotels. We craft tomorrow’s legacy. Rimrock Banff, Emblems Collection will be more than a luxurious retreat; it will be a place where the beauty of nature and the sophistication of Emblems come together to offer an unparalleled experience. As the first Emblems property in North America, it represents our vision for the brand: distinctive, intimate, and deeply connected to its surroundings. We are proud to bring this vision to life in collaboration with Oxford Properties Group, a trusted partner whose deep expertise and commitment to excellence are instrumental in shaping this next chapter for luxury hospitality in Canada,” said Maud Bailly, CEO of Sofitel Legend, Sofitel, MGallery and Emblems

“Studio Collective, renowned for its immersive and emotive design philosophy, is spearheading the visionary redesign at Rimrock Banff, Emblems Collection, shaping a contemporary retreat that seamlessly balances modern refinement and sustainability with raw natural beauty. This evolution introduces captivating new elements that redefine the guest experience, including: a breathtaking mountainside infinity pool with sweeping views of the Bow Valley, vitality pools, ice immersion bathing, panoramic saunas, A Visionary Redesign Rooted in Nature meditation rooms, movement studios, and an expedition centre designed to offer guests insight into the adventures and activities available in the iconic Canadian Rockies. Wellbeing at the resort will be prioritized through thoughtful curation, offering year-round, season-to-season immersion within the natural elements while fostering profound introspection and exploration,” according to Martin-Stilwell.

“Rimrock Banff, Emblems Collection will be a serene mountain retreat where nature and luxury exist in perfect harmony. Uninterrupted views of the national park’s wild beauty will be preserved and enhanced, immersing guests in a renewed sense of place that captures the charismatic allure of the Canadian Rockies. At the heart of this new chapter are enhanced experiences centering on wellness, connection, and sensory-rich dining, with new restaurant and bar experiences drawing inspiration from the land and seasons, as well as the stories of Banff.”

“Rimrock Banff has represented a place of relaxation, adventure, and luxury for travellers and local residents alike for generations. Alongside our longtime partners at Accor, we’re proud to be reinvesting in this landmark destination and reimagining it as a new expression of quiet mountain luxury as the first ever Emblems Collection property in North America. Through this visionary redevelopment, Oxford will build on Rimrock’s storied legacy by delivering a timeless and elevated hospitality experience that helps drive tourism to the Canadian Rockies while maintaining its historic identity. It is a unique and exciting opportunity that perfectly encapsulates our long-term conviction in the future of Canadian hospitality and deep commitment to investing in Canada, where we have announced over $2B of investment activity in the past month,” said Tyler MacDonald, Senior Vice President and Head of Hotels at Oxford Properties Group.

The blog said Rimrock Banff, Emblems Collection’s upcoming transformation is a key step in Emblems’ global expansion, which includes iconic projects such as Lucknam Park Hotel & Spa, Emblems Collection in the UK, a renowned country house and British heritage icon near Bath; the Elatos Resort, Emblems Collection in Greece, an eco-wellness sanctuary on Mount Parnassus set to open in 2026; and Hotel Bellevue Cortina d’Ampezzo, Emblems Collection in Italy, a masterpiece of alpine luxury also scheduled for 2026. Emblems is on track to reach 15 properties signed by 2025, with its first property opening at the end of this year in Europe. The addition of Rimrock Banff, Emblems Collection marks the beginning of Emblems’ presence in North America, setting the stage for further growth in the region.

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Worksmith Acquires Progress Retail in Retail Tech Merger

By

Craig Patterson

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July 2, 2025

Retail facilities maintenance and store experience management software company Worksmith has announced the acquisition of Progress Retail, a move that aims to transform how multi-location retail brands manage both their physical environments and their workforce. The strategic combination creates a vertically integrated retail operations platform that streamlines facilities management, staff learning, task execution, and communication.

The integration brings together Worksmith’s strengths in vendor management and service execution with Progress Retail’s expertise in employee training and streamlining store operations and experience. This expanded capability targets the growing need among retailers for a unified solution to run operations efficiently at scale.

Bryan Burkhart, CEO of Worksmith, said the acquisition marks a significant step toward realizing the company’s long-term vision: “The acquisition of Progress Retail represents the next step in our vision at Worksmith to become the one-stop shop for retail operations. Up until now, retail operations leaders have had to rely on a multitude of different systems to run their complex, geographically-dispersed, operations. With the acquisition of Progress Retail by Worksmith, this job becomes a little easier.”

Addressing a Fragmented Retail Tech Stack

The combined platform aims to solve a major pain point for retailers: the fragmentation of tools used across departments like HR, learning and development, visual merchandising, and store maintenance. By unifying these functions, Worksmith and Progress Retail aim to reduce operational complexity, improve employee engagement, and enhance customer experience.

According to Deloitte’s 2025 Retail Outlook, 69% of retail CIOs plan to increase investment in frontline store technology to enable unified commerce and reduce attrition. The new combined platform responds to this shift by offering a fully integrated solution that supports both backend operations and frontline execution.

Progress Retail’s learning management and workforce experience tools — which include capabilities such as task management, employee communication, and training — over time will be integrated into Worksmith’s service execution suite, which is already used by major global retail brands such as Burberry, Nespresso, Ferragamo, Louis Vuitton, and Tiffany & Co.

Global Reach and Continued Innovation

Progress Retail, which was founded in 2017 and led by Ray Riley has grown its client base internationally, with customers in North America, Europe, Africa, and Asia-Pacific. Notable clients include Fleet Feet, Faherty, Lume, in addition to Canadian brands including Pilgrim and Andrews.

Importantly, all Progress Retail employees will remain with the company. This ensures continuity for current clients and is expected to accelerate product innovation across the combined platform. The Progress Retail business unit will continue operating under its existing leadership, with CEO Ray Riley assuming the new role of Vice President of Retail at Worksmith.

“Coming off a strong 2024, we’re eager to deliver a unified, tailored solution for cross-functional retail leadership across facilities and maintenance, visual merchandising, retail operations, HR, L&D, and more,” said Riley. “We are excited to continue our mission of simplifying retail operations with Bryan and the Worksmith team.”

A Shared Vision for Future Growth

Worksmith and Progress Retail say the integration will allow them to pursue expanded product capabilities and potentially other strategic acquisitions. The companies plan to cross-offer each platform to their respective client bases, and jointly market the new integrated solution to new retail brands.

“We are excited to welcome the Progress Retail team to Worksmith; to increase investment in the Progress Retail software platform; to offer the Progress Retail software to existing Worksmith customers; to offer the Worksmith platform to Progress Retail customers; and to market the combined solution to new, prospective customers,” said Burkhart. “Together, we provide a comprehensive offering for retail operations leaders.”

The joint platform is positioned as an all-in-one solution to help retailers optimize their store performance, automate key functions, and scale global operations efficiently.

About Worksmith

Austin-based Worksmith is a facilities maintenance and store experience management platform focused on simplifying store operations for multi-location retailers. A three-time Inc. 5000 honoree (2022–2024), Worksmith enables brands to streamline vendor management and ensure service consistency across their store networks. Its platform helps retailers drive customer satisfaction through reliable, repeatable in-store experiences.

About Progress Retail

Founded in 2017, Progress Retail provides workforce learning, communication, and task management tools for store teams. The company has delivered over one million learning hours and executed more than one million smart tasks across its platform. With no external capital raised, Progress Retail has grown its reputation and client base through product innovation and a customer-centric approach. The company received multiple awards in G2’s Spring 2025 report, including Best Support, Best Relationship, and Easiest To Do Business With (Mid-Market).

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Skills You Need to Cultivate as a Project Manager

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Retail Insider

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July 1, 2025

Project managers play an important role in multiple industries. Whether you’re a part of a large-scale marketing initiative or a construction project, there are a few key skills that you would need to do your job effectively. The good news is that many of these skills can be learned. The more you practice them, the better you get. With that in mind, you must first know what skills you need to work on. Here are some of the skills that project managers should spend time developing.

What does a project manager do?

As their job titles suggest, project managers are responsible for managing all the aspects of a project, including planning, executing, and closing the project when it’s completed. Their roles often require them to be a bit of a jack-of-all-trades as they are generally the ones who are responsible for the overall performance of the project, making sure the team is productive, that they stick to strict deadlines, and that the quality of the work being done is up to standards.

Skills every project manager needs to cultivate

As you can imagine, to do their job effectively, project managers need to be quite skilled, ensuring that while they manage the project, they are also sticking to legal guidelines, treating employees fairly, and managing their budget well. If you’re thinking about becoming a project manager, then here are some skills you might want to cultivate first:

1. Leadership

Leadership is undoubtedly a quality that almost all project managers need to demonstrate. In most cases, many of the other skills would probably overlap with leadership. Project managers with strong leadership skills are able to effectively coordinate tasks and motivate their staff to work. Furthermore, they provide clarity and direction, drawing out a roadmap for the team to follow to ensure they get the project done within a reasonable time.

They also make sure to acknowledge achievements when key milestones are reached or a project is completed, using methods such as team shout-outs, lunches, milestone awards, or personalized recognition plaques to keep motivation and morale high.

2. Organisation

Project managers need to be naturally organised to ensure that processes are running smoothly and in line with the project goals. This often also means that project managers have the ability to multitask, prioritising tasks, compartmentalising multiple projects and also being able to document the progress of each project in real time as the progress.

3. Negotiations

As a project manager, you’ll often be put into situations where you need to source supplies for a project, talk to clients and advise on a better plan, or collaborate with other project managers. This requires decent negotiation skills. You need to be able to effectively bring your point of view across in a way that looks more beneficial to your audience. This skill will help you secure better deals from suppliers and customers and avoid any potential conflicts that may arise.

4. Communication

Following on the same lines as negotiation, as a project manager, you need to be able to communicate effectively in a number of ways. Whether it be setting expectations for the standard of work or explaining specific tasks to members of your team, if you’re unable to communicate effectively, your team may interpret your instructions differently, leading to costly mistakes. So, communication is key to your success as a project manager.

5. Time management

When it comes to managing a project, you need to remember that every project has its deadlines, which means that it’s your responsibility to make sure the team works in a way that gets the job done by its deadline. This requires good time management. You should have a general idea of how long certain tasks take to complete so you’re able to give your clients a reasonable estimate for the project.

6. Risk management

Projects always come with risks. As the project manager, it would be your responsibility to identify these risks and create a strategy around them or to avoid them altogether. As a project manager, you need to train yourself to identify risks and to be quick on your feet when dealing with them. Whether the risk involves materials getting damaged, an employee who may be a liability, or the weather conditions, you need to be able to clearly assess it and create a plan for it.

7. Adaptability

Which leads us to our next point. Sometimes things happen during a project that force you to pivot and adapt. Depending on what industry you’re in, you need to be able to change to the environment, this means adopting to new trends, technology, and anything else that might throw a spanner in the works for you.

8. Conflict management

In an ideal world, it would be nice to say that conflict management isn’t a skill project managers need to learn. Unfortunately, it is. As a project manager, when conflicts arise between employees, your role would be to help bring a resolution. This may require you to mediate, collaborate with HR, or enforce disciplinary action if the case is severe.

Study further in project management

Many of these skills can be self-taught, but if you really want to take your project management skills further, then doing a Master of Project Management online through Edith Cowan University is the way to do it. A master’s degree will teach you an effective way to practice and implement the skills above so they make a real difference in your day-to-day job.

Final thoughts

Let’s recap the skills you would need to master as a project manager. Project managers need excellent communication skills so they can clearly communicate plans and instructions for projects. Combined with this, they need to inspire hard work, have good interpersonal skills, leadership skills, and the ability to make effective decisions on the spot. If you’re a project manager, then these skills will help you level up your effectiveness as a project manager.

Avoid Tax Surprises: Year-End Planning Tips for Retail Store Owners

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Retail Insider

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July 1, 2025

Let’s be honest—when you’re running a retail store, year-end tax planning isn’t exactly the thing you’re itching to do in December. There’s a ton going on. Holiday orders, staff schedules, last-minute inventory headaches—it all piles up. But here’s the thing: skipping tax prep now usually means a bigger mess (and bill) later. And in Canada, where tax rules don’t always play nice, that’s not a risk worth taking. SRJ Chartered Professional Accountants has worked with countless Canadian retailers, offering year-end tax guidance that’s clear, practical, and tailored to business realities. So, if you can carve out even half a day before the year’s out, here’s what’s worth looking at.

1. Grab a Coffee and Look at the Numbers

No need to overcomplicate it. Just sit down, open your books, and take a real look. Are sales higher than you expected? Did you have more returns this quarter? Are there expenses that haven’t been entered yet? The idea isn’t to become an accountant overnight—just to know where things stand.

2. Move Things Around (If It Makes Sense)

If you’re reporting on a cash basis, you’ve got some wiggle room. For example, let’s say you’ve got a client you usually bill at the end of December. Would it be the worst thing to send that invoice in January instead? That income bumps into the next tax year. Same goes for expenses—if you know you’ll need new packaging supplies or software subscriptions next month, paying for them now could help you out tax-wise.

3. Got Equipment Needs? Don’t Wait

Say you’ve been meaning to buy a new receipt printer or update your checkout tablet. If you do that now, before year-end, it might qualify for Capital Cost Allowance (CCA). You won’t get to deduct the whole thing at once, but even a partial deduction this year helps. And hey, if you’re going to buy it anyway, why wait?

4. Inventory: Not Fun, But Necessary

This is one of the things that puts off most folks, but it matters. Count your stock. If you’ve got stuff that’s expired, broken, or hasn’t sold since last winter, consider writing it down or writing it off. It can reduce your taxable income—and make your shelves less chaotic.

5. Thinking About Bonuses?

If you’re giving out staff bonuses (or taking one yourself), timing is everything. As long as it’s recorded before December 31 and paid within six months, it can still count as a deduction this year. Just make sure it’s properly documented, especially for payroll.

6. Check for Overlooked Credits

There are actually some decent federal and provincial tax credits out there—especially if you’ve made upgrades to your space or hired seasonal help. These things change, though, so it’s worth having someone double-check what you might qualify for.

Wrap-Up

Taxes in Canada aren’t straightforward—especially when your business has busy seasons, payroll, and stock moving constantly. If you’re feeling unsure, talking to an accountant who knows the retail world can make a huge difference.

SRJ Chartered Professional Accountants works with Canadian retail owners who need clear, no-nonsense tax help. They’ve seen it all—seasonal swings, surprise audits, you name it—and they know how to help you stay on track without the jargon. To learn more, visit https://www.srjca.com/

Fiducia Demands Reform at Calgary Co-op Over $440M Risk

By

Craig Patterson

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June 30, 2025

Odd Burger Corporation-Odd Burger Announces New Retail Listing w — Calgary Co-op Store Front. (CNW Group/Odd Burger Corporation)

*This article was updated from an earlier version to include a statement from Calgary Co-op below.

Fiducia Infrastructure, a private investment firm with expertise in turnarounds and real estate, is calling for changes at Calgary Co-operative. The firm alleges that financial mismanagement and governance breakdowns have put the member-owned organization at risk of collapse.

A letter sent to the Calgary Co-op board outlines Fiducia’s proposal for reform. The plan includes appointing independent directors, forming a separate property company, and bringing in qualified executive leadership to guide a turnaround. Fiducia has also launched a campaign website, SaveCalgaryCoop.com, to rally the organization’s more than 400,000 members.

“Calgary Co-op’s current leadership has presided over a steady erosion of performance, accountability, and member confidence,” said Albert Guido, Managing Partner at Fiducia. “This is not a governance structure built to serve members — it’s one designed to protect insiders.”

Acquisition Overpayments and Operational Losses

Fiducia points to several failed investments that it says have damaged Calgary Co-op’s financial health. One of the largest concerns is the 2021 acquisition of Care Pharmacies. The Co-op paid more than $160 million, despite external valuations estimating the company’s worth between $6 million and $10 million. Fiducia says the purchase reflects an 80-times EBITDA multiple, far above industry norms.

Another major concern for Fiducia is the acquisition of Willow Park Wines & Spirits. Calgary Co-op recorded $51 million in goodwill related to the transaction, although the business was reportedly generating just $3 million per year in profit. Fiducia says the acquisition has not delivered any measurable return and continues to weigh on the Co-op’s finances.

Derivatives Exposure Raises Solvency Concerns

In addition to what it says are questionable acquisitions, Fiducia is raising alarms over a growing financial liability. The Co-op is reportedly facing over $440 million in derivatives exposure, with obligations due by 2027. The firm claims this exposure was not properly disclosed and could lead to insolvency.

Last year alone, Calgary Co-op reportedly lost $5.3 million due to these interest rate contracts. Fiducia alleges the Co-op has resorted to selling off inventory to manage its cash flow.

“If Calgary Co-op were a publicly traded company, this leadership team would have been removed years ago,” Guido said.

Real Estate Strategy Under Scrutiny

Calgary Co-op owns a substantial real estate portfolio estimated at more than $800 million. Fiducia says the portfolio has underperformed due to poor capital allocation and a lack of professional oversight.

The firm highlights several recent projects, including the newly opened Oakridge location, as examples of what it calls financially unsound investments. Fiducia says the Oakridge development involved over $35 million in land and building improvements. Given typical margins of around 3.4% on grocery and pharmacy sales, the firm argues it is virtually impossible for the store to generate a sustainable return on that investment.

To break even, the Oakridge store would need to generate over $100 million in annual sales, a threshold that no current Calgary Co-op location reaches. Fiducia says these numbers reflect a broader failure in return-on-investment planning and capital deployment.

As part of its proposed solution, Fiducia says it is calling for the creation of a dedicated property company (PropCo) to manage the Co-op’s real estate assets and improve financial transparency.

Leadership Vacuum and Board Entrenchment

Calgary Co-op has not had a permanent CEO since October 2024, when former CEO Ken Keelor departed. The position remains unfilled ten months later.

Following Keelor’s departure, another Board Chair assumed responsibility for risk management. Fiducia argues this concentration of oversight was inappropriate and suggests a breakdown in governance separation between board and management roles.

The firm also alleges the board has failed to enforce its own term limits. It says some directors have remained in place for eight to nine years, reportedly using interim reappointments to bypass bylaws. Fiducia says this practice undermines member accountability and isolates leadership from necessary scrutiny.

Fiducia’s Plan for Change

Fiducia is urging the board to immediately appoint four new independent directors with experience in retail, governance, and capital strategy. It is also calling for the appointment of an Executive Chair or Interim Strategic Advisor to lead the turnaround.

The firm has submitted a private offer to acquire Calgary Co-op’s land portfolio. The proposed transaction is valued between $150 million and $200 million, backed by a $10 million deposit to begin due diligence. Fiducia says it expects resistance from the board and has released its proposal publicly to ensure members are informed.

Despite the proposed acquisition, Fiducia says it does not seek control of the organization. Its goal, according to the firm, is to restore financial discipline, protect member interests, and prevent further value destruction.

Calgary Co-op Responds to Fiducia’s Allegations

In response to the public campaign and claims made by Fiducia Infrastructure, Calgary Co-op issued a statement rejecting the firm’s assertions and defending its governance and business practices.

“Fiducia’s press release is filled with inaccuracies, basic factual errors and numerous assumptions that show a fundamental lack of understanding of Calgary Co-op’s business and our robust governance practices. Even a casual reading of our audited public disclosures would reveal a fundamentally different and much more accurate picture than what Fiducia has attempted to present.

We are always interested in constructive dialogue with our stakeholders and consistently seek feedback about how we can serve members better, operate more efficiently and create even more sustainable and lasting value in the community. We look forward to continuing these discussions, and our Board of Directors and management team remain focused on executing on our strategy, purpose-built around our 400,000 member-owners, the communities we serve, and our producers, growers, vendors, and community partners.”

For More Information:
Visit: www.SaveCalgaryCoop.com
Media Contact: SaveCalgaryCoop@gmail.com

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TikTok’s economic impact in Canada

By

Mario Toneguzzi

-

June 30, 2025

TikTok has released its “The Economic Impact of TikTok in Canada,” developed by consulting firm Nordicity, which quantifies the economic impact of small and medium-sized businesses (SMBs) that use TikTok to reach audiences in Canada and globally from 2019-2024.

It said it not only delivers entertainment – it powers economic growth for 613,000 Canadian small and medium-sized businesses (SMBs) using the platform, and the Canadian economy at large.

The social media platform said it has emerged as a platform where Canadian entrepreneurs are finding new customers, and financial success can be unlocked.

Nordicity, a leading international consulting firm providing economic analysis, estimates that in 2024 alone, the platform supported a combined total of $2.3 billion in gross domestic product (GDP) for Canada and the equivalent of 19,250 full-time jobs (FTEs) across its operations and SMB activities on the platform.

“We’ve seen how businesses of all kinds, across Canada, have utilized TikTok’s unique ability to not only reach, but forge impactful relationships with customers around the world – driving a positive impact on everything from finding new hires, to marketing, to driving increased revenue,” notes Joshua Bloom, GM, Global Business Solutions at TikTok Canada. “This report clearly demonstrates what our team already knows and is so proud of – TikTok, as a platform and as a local team, has a significant impact on the Canadian economy and drives results for small businesses.”

In fact, Nordicity highlights that 84% of surveyed SMBs reported promotion on the platform is essential to their survival.

Kristian Roberts, CEO and Managing Partner of Nordicity said: “As our findings reflect, TikTok Canada provides significant contributions to the Canadian economy both as a business itself and also as key enabler of success in many small and medium-sized businesses around the country.”

Key highlights:

Over the span of five years, TikTok Canada’s operations injected $1.4 billion into the national GDP, directly supporting 9,000 full-time equivalent (FTE) jobs;
In 2024 alone, it contributed $2.3 billion to Canada’s economy and supported 19,250 full-time equivalent (FTE) jobs through its operations and small business activities on the platform;
SMBs on TikTok reported a $950 million increase in revenue in 2024, driven by their marketing investment on the platform;
Among the Canadian SMBs and creators surveyed for the report, 84% said that advertising on TikTok is “essential” to their survival and 55% ranked TikTok as the leading social media platform for business promotion.The research by Nordicity also shows that in 2024 it’s estimated SMBs using TikTok contributed $1.4 billion in GDP to the Canadian economy and supported 13,670 FTEs;
Through marketing investment on TikTok, SMBs increased their revenue by $950 million across Canada

Behind these figures are inspiring success stories from real Canadians across the country:

Alberta – Harlan Kingfisher, founder of Smudge the Blades, blended Cree culture with hockey to create a brand rooted in Indigenous identity. His business gained velocity through TikTok, where 80% of sales now originate.

Ontario – Tina Nguyen, founder of XXL & CO, saw her accessory brand become an overnight sensation, moving from her parents’ closet to a 4,000-square-foot warehouse thanks to TikTok.

Québec – Marc-Antoine Gagnon, owner of Chez Mag, turned his restaurant into a provincial sensation after one viral TikTok video. He has since opened a food truck and doubled his restaurant staff to meet the overwhelming demand.

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Acquisition Overpayments and Operational Losses

Derivatives Exposure Raises Solvency Concerns

Real Estate Strategy Under Scrutiny

Leadership Vacuum and Board Entrenchment

Fiducia’s Plan for Change

Calgary Co-op Responds to Fiducia’s Allegations

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