Temu, the popular e-commerce platform recognized for its vast selection of affordable products, is inviting Canadian businesses to sell directly on its platform as part of a new initiative. In celebration of its second anniversary in Canada, Temu is introducing a local-to-local model, connecting Canadian sellers directly with Canadian consumers.
This new model is designed to enhance the shopping experience by offering a broader variety of products, including bulkier items that are often challenging to ship via airfreight. By incorporating local products and brands, Temu aims to offer faster order fulfillment and a more seamless experience for Canadian shoppers.
Currently, the program is available exclusively to businesses registered in Canada with local inventory and fulfillment capabilities. By expanding its product range and adding more locally stocked options, Temu is making it easier for Canadian consumers to shop for their favorite homegrown items.
“For consumers, the addition of local sellers means they’ll soon be able to shop for their favorite homegrown products on Temu,” said the company. “By introducing more locally stocked options, we’re making it easier for businesses to connect with millions of shoppers while improving the overall shopping experience.”
Credit@Temu
Temu’s local-to-local model isn’t limited to Canada. The platform has already rolled out similar initiatives in markets including the U.S., Mexico, the United Kingdom, Germany, France, Italy, the Netherlands, Spain, Belgium, Austria, Poland, the Czech Republic, Hungary, Romania, Sweden, Japan, and South Korea.
The results of this initiative have been promising, explained the company, with more than 50% of new sellers making their first sale within 20 days. This success helps businesses reach new customers and tap into fresh opportunities.
Expert Insight: A Strategic Move for Temu and Canadian Retailers
Retail analyst Bruce Winder praised Temu’s latest initiative, emphasizing its timeliness and strategic importance for Canadian businesses.
“I think this new initiative by Temu is great and very timely,” said Winder. “It offers Canadian companies another distribution channel to sell their products to Temu’s millions of Canadian customers.”
He also pointed out the growing consumer preference for locally sourced goods, especially in light of potential trade restrictions and tariffs.
“The initiative also allows Canadian shoppers another way of buying products from Canadian companies, which, based on potential tariffs from the U.S., continues as a major consumer movement,” Winder explained. “This change also further builds on Temu’s already massive assortment and allows for quicker delivery as products are already in Canada.”
Temu, which launched in the U.S. in September 2022, has expanded rapidly, now serving 90 markets across North America, Europe, the Middle East, Africa, Asia, and Oceania. The platform officially entered Canada in February 2023, providing access to a wide selection of value-for-money products.
Interested Canadian businesses can learn more and apply to sell on Temu by visiting https://ca.seller.temu.com/.
About Temu Temu is an online marketplace that connects consumers with millions of sellers, manufacturers, and brands around the world. The platform’s mission is to empower people to live their best lives by offering affordable, high-quality products. Launched in the U.S. in September 2022, Temu strives to create an inclusive environment where both consumers and sellers can thrive.
Swatch at CF Sherway Gardens (Image: Swatch Group)
Swatch, the Swiss watch brand known for its affordable yet stylish timepieces, is continuing its expansion across Canada with a new store opening and strategic relocation. The brand will relocate its existing store at CF Fairview Mall in Toronto to a new in-line space, opening in mid-2025 next to Mac Cosmetics and Aritzia. Additionally, on July 2, 2025, Swatch will launch a new store at Conestoga Mall in Waterloo, Ontario, further strengthening its presence in the province.
These developments are part of a broader expansion strategy that has seen Swatch opening stores across Canada over the past few years. To gain deeper insight into the brand’s strategy and outlook in Canada, we spoke with Shawn Kotania, Brand Manager for Swatch in Canada.
Shawn Kotania, Brand Manager for Swatch in Canada
Swatch’s Expansion Strategy in Canada
“We’re always looking at opportunities,” said Kotania when asked about Swatch’s ongoing growth. “The relocation at CF Fairview Mall is part of our effort to ensure we’re in the best possible retail spaces. The new in-line store will enhance customer experience and brand visibility.”
The new Conestoga Mall location marks an exciting milestone for Swatch, as it expands into a high-traffic shopping centre known for housing prominent retailers. “Conestoga is one of the top malls in Canada, so it makes sense for us to have a presence there,” Kotania noted. “We strategically pick locations that will drive foot traffic and allow us to engage with consumers in a meaningful way.”
Swatch Vancouver storefront at 1145 Robson Street. Photo: Lee Rivett.
The Importance of Brick-and-Mortar in the Digital Age
Despite the growth of e-commerce, Swatch continues to see strong demand for physical retail locations. “E-commerce is an important channel for us, but there is an undeniable value in the in-store experience,” Kotania explained. “Watches are personal items, and many customers want to see, feel, and try them on before making a purchase.”
This aligns with the broader retail trend known as the “halo effect,” where physical store openings contribute to increased online sales in the same market. “We’ve seen that when we open a store in a new market, our online sales in that area also tend to rise,” said Kotania. “It’s all about creating multiple touchpoints for consumers.”
Swatch’s brick-and-mortar presence also provides an opportunity for brand storytelling. “Being in-store allows us to showcase the craftsmanship and design that go into every Swatch piece,” Kotania added. “Our watches are not just timepieces—they are expressions of personality and style.”
Inside the Vancouver Swatch store. Photo: Swatch
Regional Trends in Watch Preferences
When asked about regional differences in consumer preferences across Canada, Kotania noted that certain models perform better in specific markets. “We see a strong demand for high-end Swatch timepieces in downtown urban cores, where professionals are looking for a stylish yet accessible watch,” he said. “At the same time, our more playful and fashion-forward designs appeal to younger consumers, especially in university towns.”
Swatch’s diverse portfolio—including collections such as MoonSwatch, Scuba, and the signature Swatch Originals—has allowed it to maintain broad appeal across different demographics. “Some customers gravitate toward classic designs, while others seek out the bold and artistic collaborations that Swatch is known for,” Kotania explained.
Swatch Vancouver on Robson Street. Photo: Lee Rivett.
The Future of Swatch in Canada
With two confirmed new locations in 2025, the future looks promising for Swatch in Canada. “We are strategic about where and how we expand,” Kotania emphasized. “We’re not going to open 10 stores overnight, but we will continue to grow selectively and ensure that every new location enhances our brand experience.”
Kotania also hinted that additional Canadian markets are being considered for future expansion. “We are exploring opportunities in other cities,” he revealed. “Our goal is to bring Swatch to more communities across the country while maintaining the brand’s strong identity and customer experience.”
Swatch’s Legacy and Impact
Swatch has played a significant role in the global watch industry since its founding in 1983. The brand was developed as a response to the Quartz Crisis, a period when traditional Swiss mechanical watchmaking faced intense competition from Japanese and American quartz timepieces. By combining Swiss craftsmanship with bold designs and accessible pricing, Swatch helped revitalize the industry and redefined the perception of watches as fashion accessories.
Throughout its history, Swatch has launched numerous innovations, including the ultra-thin Swatch Skin in 1997 and the self-winding Swatch Sistem51 in 2013. More recently, the brand has embraced sustainability with the Bioreloaded collection, featuring watches made from bio-sourced materials.
Swatch’s influence extends beyond just watches; it has become a cultural phenomenon, collaborating with artists, designers, and luxury brands. The Omega x Swatch MoonSwatch collection, launched in 2022, is a prime example of how the brand continues to capture global attention.
Swatch at CF Sherway Gardens (Image: Swatch Group)
Swatch’s Growing Canadian Presence
Swatch’s footprint in Canada is a testament to the brand’s strategic expansion and its ability to resonate with consumers nationwide. From the bustling urban hubs of Toronto and Vancouver to the busy centres of Montreal and Calgary, Swatch boutiques have become a staple in Canada’s top shopping destinations. Locations such as CF Toronto Eaton Centre, Yorkdale Shopping Centre, and West Edmonton Mall attract a steady stream of shoppers and also serve as vibrant showcases for the brand’s innovative collections.
In recent years, Swatch has also strengthened its presence in secondary markets, with stores in Halifax, Ottawa, and Victoria, proving that demand for stylish, accessible Swiss timepieces extends beyond the major metropolitan centres. As the brand continues to evolve, these retail spaces will play a crucial role in shaping Swatch’s identity in Canada, allowing customers to experience first-hand the craftsmanship and creativity that define its watches.
Swatch’s continued growth in Canada reflects the enduring appeal of its watches and its ability to adapt to changing consumer preferences. With a thoughtful expansion strategy, a strong balance between e-commerce and physical retail, and a commitment to innovation, Swatch is well-positioned for continued success in the Canadian market.
As Kotania aptly put it, “Swatch is more than just a watch brand—it’s a lifestyle. And as we expand, we want to ensure that more Canadians can be part of that journey.”
Dave Minnett, CEO of Edo Japan, is leading the rapidly growing quick-service restaurant (QSR) chain through a challenging economic landscape, as the brand celebrates its milestone of over 200 locations.
Amid rising inflation, interest rates, and squeezed consumer budgets, Minnett credits the chain’s sustained growth to its commitment to offering high-quality, made-to-order meals at an affordable price.
“For me, value is bang for the buck — total experience for the dollar,” he explains, highlighting the importance of delivering not just great food, but an overall positive customer experience. This value-driven approach has helped Edo Japan attract both loyal customers and new diners in an increasingly competitive market.
Minnett emphasizes that the brand’s success in navigating the economic squeeze lies in its ability to deliver a comprehensive guest experience. From maintaining competitive pricing with family meal deals to introducing a loyalty points program that offers more value without increasing costs, Edo Japan has adapted to meet changing consumer needs. Despite ongoing pressures from rising labour costs and food inflation, the company has managed to keep prices stable for over a year, even implementing a 14-month price hold to help customers cope with financial strain.
Image: Dave Minnett
However, rising costs continue to present challenges, particularly in sourcing certain ingredients from the U.S., which could be impacted by tariffs or exchange rate fluctuations.
While the company’s locally sourced products provide some insulation, Minnett remains cautious about the potential for higher prices on produce and other essentials. “If some of these things happen, we’ll navigate through it,” he adds, maintaining a cautious but optimistic outlook on Edo Japan’s ability to thrive amidst the uncertainty.
Minnett says a number of headwinds have hit Canadian pocketbooks in the past eight to 16 months, putting a squeeze on discretionary spending.
“We’ve tried to give people the opportunity to spend a bit more for themselves or their families, but in return, they get a lot more value. This strategy has worked quite well for us. However, while our regular customer base felt the economic pressure, we were fortunate that people, when squeezed, often trade down from more expensive options to us. So, even though our own customers felt the pinch, we benefited when others sought more affordable dining options,” said Minnett.
“Our food is consistent, of good quality, and travels well. It also provides nutritional value, which helps us in both challenging and favourable times.
“It really comes down to the value equation, which sounds generic, but it’s true. Success isn’t just about food quality and consistency. It’s about the entire experience—speed of service, convenience, and how well the cuisine fits into the price point.”
New Edo Japan location on College Street in Toronto. Photo supplied
COVID-19 made Canadians more sensitive to value, and we’ve seen this shift in consumer behaviour. Some businesses equate value to discounting, but Edo Japan doesn’t think that’s the right approach.
“For us, it’s about giving customers more without lowering our prices. In 2023 and 2024, we focused on offering daily value deals, especially for family meals. We held off on price increases for 14 months, understanding how our customers were feeling,” he said.
“We also introduced a points-based loyalty program through our app, where customers could preorder meals, avoid the wait, and earn points for future discounts. This program has been well-received and contributed to customer loyalty.”
He said minimum wage increases in provinces like Ontario and British Columbia have definitely put pressure on restaurant economics.
“We’ve seen some businesses raise their prices to cover these increased costs, and there has been backlash, particularly on social media. It’s been a delicate balance for us. We’ve worked hard to find solutions that help us manage costs without passing all of them onto the consumer. We’ve been fortunate to have some strong partnerships that have allowed us to keep our cost base reasonable. However, it’s been a challenge for many brands in the industry,” he said.
“Ultimately, the margin and profitability of a business will determine how well it can weather these economic pressures. For those already struggling, the situation has only worsened. But when we look at our price points relative to the value we offer, we feel confident about where we stand in the market.
“People are looking for more value, but it’s not just about price. Consumers are making decisions based on how long they have to wait, the convenience of getting their food, the quality, and the overall experience. We want to make sure we are meeting those needs. Whether it’s through advertising, our food quality, or the experience we provide when customers walk through the door, it’s all part of the equation.”
Toronto-based superfood café chain nutbar has marked another milestone in its expansion with the opening of its fifth location in Midtown Toronto. The latest outlet joins four existing locations across the city and comes on the heels of an announcement that a sixth location will debut in Yorkville later this spring.
With a commitment to offering 100% organic, nutrient-dense fare, nutbar has earned a reputation for its signature superfood smoothies, house-made organic nutmilks, and a variety of healthy bites and snacks. Founded in 2016 by holistic nutritionist Kate Taylor Martin, the brand continues to challenge traditional fast-casual offerings by emphasizing quality and wellness.
Kate Taylor Martin, founder of nutbar
Nutbar was established in Toronto’s Summerhill neighbourhood and has since grown into a respected name among health-conscious consumers. The café’s rapid expansion reflects an increasing demand for nutritious, on-the-go dining options.
“We set out with a mission to challenge the status quo of on-the-go food by offering a menu that is both delicious and truly nourishing,” said Kate Taylor Martin, founder of nutbar. “Our focus has always been on using 100% organic ingredients to create products that make our customers feel good.”
The Midtown Toronto outlet, which opened three weeks ago at 2592 Yonge Street, has been designed to serve as a community hub where residents can enjoy nutrient-rich meals in a comfortable setting. The location’s bright, modern design with ample natural light and an inviting seating area reinforces nutbar’s commitment to creating spaces that are both functional and welcoming.
nutbar’s new location at 2592 Yonge Street in Midtown Toronto. Photo: nutbar
The Midtown Toronto Milestone
The Midtown store is a strategic addition to nutbar’s portfolio, targeting an area known for its vibrant community and health-conscious clientele. Unlike some fast-casual eateries that rely solely on transactional interactions, this location is designed to foster community connections.
Kate Taylor Martin explained, “I really wanted to make it feel like a neighborhood community hub. It’s on a corner where the sunlight streams in, and we’ve designed a space with a patio for the summer season. The interior includes café-style bistro elements such as distressed wood flooring, antique mirrors, and linen sconces, which create a sophisticated yet relaxed environment.”
Signage for the new nutbar at 102 Bloor Street West. Photo: Craig Patterson
Yorkville: Strategic Expansion in an Iconic Location
The forthcoming Yorkville location represents the next step in nutbar’s strategic expansion. Set to open in April, the new outlet will occupy a 1,280-square-foot space at 102 Bloor Street West—a site formerly occupied by Sorry Coffee. The location faces Village of Yorkville Park and is just steps away from Barry’s Bootcamp, positioning it in a high-traffic, upscale health-focused area.
Ms. Martin provided further details about the new location. “The Yorkville space is a prime spot. With its 1,280 square feet, it offers us the opportunity to create a sophisticated, community-focused environment. We are excited to merge our brand’s ethos with the upscale vibe of Yorkville.”
The strategic placement in Yorkville is expected to attract a diverse clientele ranging from young professionals and fitness enthusiasts to families seeking high-quality, organic dining options. The location’s proximity to other upscale brands and community spaces is likely to enhance its appeal, further solidifying nutbar’s presence in Toronto’s competitive food scene.
“There’s a little bit of magic around that location. I remember seeing the space before signing the lease and wondering, ‘What kind of business do you have to build to be in a prime Yorkville location?’ Securing the lease for that space feels incredibly special.”
This sentiment is underscored by the personal connection Ms. Martin has with the Yorkville area. Her brother is a co-founder of Othership—a neighbouring business in the area—creating a unique synergy between the two brands that aims to benefit the local community.
Ali Baker of Avison Young and Caitlyn Micuda are working with nutbar as brokers and negotiated the lease deals. DWSV Realty, including David Wedemire and Stan Vyriotes, represented the landlord in the deal. The previous tenant was Sorry Coffee, a café concept that was part of the former Kit and Ace store that faced Bloor Street.
Inside the new Midtown nutbar location at 2592 Yonge Street in Toronto. Photo: nutbar
Nutbar’s Signature Menu: A Focus on Organic, Nutrient-Dense Offerings
At the heart of nutbar’s success is its carefully curated menu that features a range of superfood-based items designed to promote well-being. The café is known for its superfood smoothies, which include the popular ultimate recovery smoothie and a distinctive vanilla smoothie with espresso—a beverage that has been described as tasting “like coffee, ice cream, or a healthy iced cappuccino.”
A nutbar smoothie. Image: Yelp
Central to the menu is nutbar’s house-made organic nutmilk. Ms. Martin emphasized the product’s quality in the interview.
“Our nutmilk is crafted with 30% organic nuts, a stark contrast to the 2% typically found in boxed alternatives. It contains no preservatives, gums, oils, or fillers, and is simply made from five organic, wholesome ingredients.”
The nutmilk is a cornerstone of many of nutbar’s offerings, providing a rich and creamy base that enhances both taste and nutritional value. In addition to smoothies, the menu includes acai bowls topped with house-made granola, shredded coconut, cacao nibs, and an almond butter drizzle; open-faced toasts on organic sourdough; chia puddings; and a range of superfood bites—all prepared in-house to maintain strict quality standards.
As Ms. Martin noted, “I started nutbar to offer an alternative to the typical coffee shop fare—one that not only excites the palate but also nourishes the body.”
nutbar at 425 Adelaide Street W. in Toronto. Photo: nutbar
Collaborations and Community Engagement
Nutbar’s growth has been bolstered by a series of successful collaborations and partnerships. The brand has worked with well-known names such as Mejuri, Reformation, Nudestix, Othership, and Cymbiotika. These partnerships have helped expand nutbar’s reach and reinforce its commitment to quality and sustainability.
Ms. Martin explained. “We’ve had a lot of success with collaborations that are more than just co-branding opportunities. They allow us to tell a story about quality, innovation, and healthy living. Our customers appreciate these partnerships because they align with our core values.”
Such collaborations have not only enhanced the brand’s visibility but have also contributed to a broader dialogue about the importance of healthy eating and sustainability in today’s fast-paced urban environments.
Photo of nutbar products from the Summerhill location, via Uber Eats
Future Expansion and Long-Term Vision
While nutbar’s current focus is on consolidating its presence in Toronto, the company has expressed interest in expanding its footprint both within the Greater Toronto Area and across Canada. Ms. Martin remains cautious about overextending the brand too quickly, emphasizing a measured approach to growth.
“I do have long-term plans to expand further out in the GTA and even throughout Canada,” she stated. “However, my priority is to remain present in Toronto and ensure that each location embodies our mission and values.”
In November, the business opening rate rose 0.2 percentage points to 5.0% after holding relatively steady at 4.8% over the previous two months. The opening rate was 0.3 percentage points above its 2015-to-2019 historical average of 4.7%. The business closure rate edged up 0.1 percentage points for a second consecutive month and settled at 5.0% in November 2024. The closure rate was 0.4 percentage points above its historical average, according to a report released Monday by Statistics Canada.
In November, the number of active businesses dropped by 0.1% (-528 businesses) for a second consecutive month. Whereas business insolvency filings were relatively unchanged during the month (from 468 in October to 465), payroll employment dropped by 0.3% and real gross domestic product(-0.2%) posted its largest decline since December 2023, explained the federal agency.
“With the exception of the retail trade sector (-32 business openings compared with October; 2.4% negative contribution to the increase in the business sector openings), the increase in business openings was widespread across sectors in November 2024. Transportation and warehousing (+328; 24.4% contribution) led the growth in the business sector openings, followed by health care and social assistance (+167; 12.4% contribution) and accommodation and food services (+162; 12.1%),” said Statistics Canada.
“In November, business closures increased in all sectors except arts, entertainment and recreation (-18 business closures compared with October; 0.8% negative contribution to the increase in business sector closures). The increase in the business sector closures was driven by health care and social assistance (+607; 27.1% contribution). It was followed by accommodation and food services (+342; 15.3% contribution) and other services (except public administration) (+266; 11.9% contribution).”
Man charging his red car at a JOLT EV Charging Station in Richmond Hill, Ontario (CNW Group/Canada Infrastructure Bank)
The Canada Infrastructure Bank (CIB) and JOLT have entered into a $194 million loan agreement aimed at expanding JOLT’s electric vehicle (EV) charging network across Canada. The investment will facilitate the installation of up to 1,500 new curbside EV chargers in urban centres, providing Canadians with more accessible and convenient charging options.
The expansion is part of the CIB’s ongoing efforts to increase the availability of electric vehicle charging infrastructure, helping to make EV ownership more feasible and attractive.
Innovative and Fast Charging Technology
JOLT’s charging stations combine cutting-edge technology with affordable, fast charging, ensuring a reliable user experience. Each station offers up to 7 kWh of free, fast charging per car per day—equivalent to approximately 50 kilometres of driving range.
Ehren Cory
“We are supporting Canadians’ need for accessible and convenient charging points in urban centres,” said Ehren Cory, CEO of the Canada Infrastructure Bank. “Our strategic partnership with JOLT highlights a commitment to supporting the deployment of innovative technology which will create jobs and remove a potential barrier to EV adoption.”
A Shared Commitment to Sustainability and Innovation
The partnership between the CIB and JOLT supports the shared goal of making EV ownership more accessible by expanding the charging infrastructure. JOLT aims to address the critical need for curbside fast charging, particularly for those who lack access to off-street charging.
Doug McNamee
“Curbside fast charging is critical to the transition to electric vehicles, and providing fast, free charging to those who do not have access to off-street charging is JOLT’s goal for its expansion in Canada,” stated Doug McNamee, CEO of JOLT. “This partnership with the CIB is a testament to our shared commitment to innovation and sustainability. By expanding our EV charging infrastructure, we are making electric vehicle ownership more accessible and convenient for all Canadians.”
CIB’s Commitment to Accelerating EV Adoption
The CIB is focused on reducing consumer range anxiety and accelerating EV adoption across Canada. Through its Charging and Hydrogen Refuelling Infrastructure Initiative (CHRI), the CIB collaborates with leading EV charging network owners and operators to speed up the large-scale rollout of charging infrastructure.
This project represents the CIB’s fourth investment under the CHRI initiative and its third investment in EV charging infrastructure. To date, the CIB has invested approximately $650 million, enabling the deployment of approximately 5,500 public fast charging ports.
With this new partnership, the CIB and JOLT are playing a key role in Canada’s transition to a more sustainable transportation future, making EV charging more accessible to urban residents and contributing to the country’s broader environmental goals.
Baskits, a leader in personalized gift baskets, is marking a major milestone this year—its 40th anniversary. Along with celebrating four decades of success, the company is embracing a bold new look, including a rebranding initiative and becoming a certified B Corp. Robin Kovitz, who acquired the business a decade ago, sees the company’s commitment to spreading joy and fostering connections as central to its long-standing success.
“We did a lot of soul searching and figured out what we really stand for and our mission is to spread joy and build connections, which is what we’ve been doing for 40 years. We also became a B Corp this year, which is really exciting. Our goal is to positively impact everyone the business touches—not just our customers, but also employees, suppliers, and everyone involved,” she said.
Despite the ongoing economic uncertainties, particularly in the retail sector, Baskits is thriving. The company is focused on expanding its footprint with an ambitious goal of doubling its business in the next three years. Kovitz attributes much of the growth to their dedicated team, constantly testing new ideas, and diversifying their market reach.
“We’re exposed to both B2C and B2B markets, and that has helped us weather the economic storm,” she explained.
“Things are great. We’re living in strange, unpredictable times, especially for retail. The situation to the south is destabilizing, and it’s hard for business owners to navigate the waters, but all in all, we’re doing really well. Can’t complain.”
Kovitz said much of the company’s growth is coming from direct exports to the U.S.
“Businesses like ours ship to the U.S. under a provision called “de minimis,” which allows us to bring in goods under $800 without paying taxes. The tariff situation puts that in question. If tariffs increase, our products would be more expensive, and we’d face a 25% tariff at the border for all our export sales. That’s significant, so we’re really hoping it doesn’t happen,” she said.
“A lot of my friends in retail manufacturing, particularly in textiles due to the Chinese import tariff, are really struggling. Companies like Roots or Sheertex in Canada, which manufacture abroad and ship to the U.S., are subject to those additional tariffs.”
Kovitz said the U.S. market is about 10 times the size of Canada. With a bit of marketing in select jurisdictions, “we can grow our sales by 10-20%. It’s a significant opportunity, but we’re also looking at the EU and other opportunities, realizing we can’t just rely on the U.S. for growth.”
Robin Kovitz
She has noticed two things about consumers these days.
“Overall, there’s a decline in average order value and a general pullback, which signals economic softening. This is true across retail, particularly B2C. However, we’re seeing strong demand in B2B and growth there. Fortunately, we’re exposed to both markets,” she said.
Despite some macroeconomic challenges, Kovitz attributed the success of her business to have a great team – scrappy, hardworking, always testing new ideas and software.
“We try things, and when something doesn’t work, we move on to the next idea until we find something that does. I think part of it is luck too. We’re well-positioned, not exposed to one end market. We have customers across a broad range of industries. So if one sector is down, another might be up. Maybe it’s just dumb luck, who knows,” she said.
To celebrate its 40th year, Baskits has updated its branding and logo, introducing a heart symbol on top of the “i” in the logo.
“We launched a “design your own gift” feature on our website, which is a cool, interactive tool that’s getting better with new features. We also launched gift cards, so customers can send a gift without knowing what the recipient wants. We introduced “send to email,” where you can send a gift to someone without knowing their shipping address. Just use their email address!
“Additionally, we invested in equipment to offer more personalized gifts. We now offer customized gifts like aprons with names or corporate logos, which is a big focus for us this year.”
A new study from Payments Canada reveals that Canadians have mixed opinions on evolving technologies that could significantly change the way we shop and pay. The study highlights growing concerns around security, unfamiliarity with new systems, and satisfaction with existing technologies, all of which are impacting the adoption of innovations like generative artificial intelligence (GenAI), social commerce, and pay-by-bank.
“They seek innovations that strike a balance between these factors. However, Canadians are divided on the appeal of innovations that have the potential to reshape our shopping and payment experiences, with security being a key concern.
“In our study, we also found that many Canadians had not yet formed a view around their appeal, which infers that they are reserving judgment until they become more familiar with newer technologies.”
Key Findings of the Study:
Generative Artificial Intelligence (GenAI) Divides Opinions GenAI, which has the potential to transform the payment and shopping experience by offering personalized discounts, virtual shopping assistants, fraud detection, and more, has garnered divided opinions. Among Canadians, 43% are interested in using GenAI, 44% are not, and 13% remain unsure.
Younger Canadians (18-34 years old) are more enthusiastic, with 56% expressing interest compared to 48% of those aged 35-54, and just 31% of older Canadians (55+).
Fraud detection and prevention is seen as the most beneficial aspect of GenAI, with 45% of Canadians agreeing it can enhance security.
However, views on GenAI’s role in online shopping experiences are mixed, with 28% finding it appealing, 34% unappealing, and 38% neutral.
Social Commerce: Convenience vs. Security Concerns Social commerce, which allows consumers to make purchases directly through social media platforms like Instagram, WhatsApp, and TikTok, is gaining traction, though security concerns remain a significant deterrent. Approximately 12% of Canadians have sent or received money through these platforms, and 13% have made a purchase.
Overall, 18% find social commerce appealing, while 46% view it unfavorably, and 36% are neutral.
Among those who like social commerce, convenience and ease of use are the primary draw (40%), while concerns about security top the list of deterrents for those who are not interested (48%).
Pay-by-Bank: A Growing Trend The study also explores the growing interest in pay-by-bank, which allows consumers to make payments directly from their bank accounts without using traditional payment methods like credit or debit cards. This method is appealing to 29% of Canadians, with security being the main appeal.
Newcomers to Canada (53%) and gig workers (47%) are significantly more likely to use pay-by-bank.
For 32% of Canadians, security is the key benefit of this payment method, as it avoids the need to enter card details directly on merchant websites.
Incentives like cashback or rewards points could encourage 60% of Canadians to adopt pay-by-bank.
Passkeys: A Secure Alternative to Passwords The study also found that half of Canadians (50%) find passkeys—a more secure alternative to traditional passwords—appealing for user authentication, particularly when linked to online payments.
Overall, 47% of Canadians say they are likely to use passkeys for logging into online accounts or making purchases if available.
However, 23% find passkeys unappealing, citing security concerns, lack of interest, or perceived complexity.
About Payments Canada Payments Canada is a public purpose organization that manages Canada’s payment systems, including Lynx, the Automated Clearing Settlement System (ACSS), and the forthcoming Real-Time Rail (RTR). These systems cleared and settled $107 trillion in 2024, supporting essential transactions like debit card payments, wire transfers, and bill payments that keep Canada’s economy moving forward.
Happy Belly Food Group Inc., a leading consolidator of emerging food brands, has announced the signing of an area development agreement for the province of Saskatchewan. This agreement will pave the way for 10 new franchised locations of Heal Wellness, a fresh smoothie bowls, acai bowls, and smoothies quick-service restaurant (QSR).
Sean Black
“The Health and Wellness sector is one of the most dynamic and rapidly expanding areas in the QSR industry, and today’s announcement is a statement of Happy Belly’s commitment to our growth plans for Heal across North America. Our ultimate goal is to establish this brand as a category leader in North America, so we are well on our way. With Saskatchewan now becoming the fourth province to sign an Area Development agreement for Heal Wellness, our brand’s total units with Area Developers and franchisees have reached 110, with several already open, under construction, or secured through franchise agreements. We plan on further accelerating our committed expansion plans in 2025,” said Sean Black, Chief Executive Officer of Happy Belly.
This new agreement represents a significant step forward for the Heal Wellness brand, which specializes in fresh, health-conscious offerings that align with growing consumer interest in wellness and nutritious fast food alternatives. The expansion in Saskatchewan marks another milestone in Happy Belly’s strategy to become a dominant force in the North American QSR market.
Black also emphasized the company’s commitment to delivering long-term value for shareholders through a strategic approach to growth. “We remain dedicated to delivering shareholder value through a disciplined approach to both organic and inorganic growth that has never been experienced before by any QSR consolidatory in Canada. By leveraging our franchising expertise and strategic roadmap, we are quickly positioning Heal as Canada’s leading national smoothie and acai bowl chain,” Black added.
In discussing the crucial role of Stephen Travers, Happy Belly’s newly signed Area Developer for Saskatchewan, Black said, “Our Area Developer, Mr. Stephen Travers, is one of the best professionals I’ve ever worked with and an expert in brand development across Central and Western Canada. We worked together at Extreme Brandz, MTY Group, Crave It Restaurant Group, and so far at Happy Belly Food Group, we are loving working together again. This achievement marks a significant milestone for both Heal and the Happy Belly team as we accelerate our growth plans across North America. Stephen’s proven expertise is a vital component of our success, enabling Happy Belly to sustain its rapid franchise expansion.”
Happy Belly Food Group’s commitment to growth is reflected in its expanding portfolio. Currently, the company has 456 contractually committed retail franchise locations from area developers across its emerging brands. Black further explained, “It is key for us to continue selecting the right franchise partners along with the right real estate in order to achieve our development goals for the brands.”
With the signing of this new area development agreement, Happy Belly is poised to continue its rapid expansion in 2025 and beyond, solidifying Heal Wellness as a leading brand in the health-conscious QSR sector.
A new report from the Credit Counselling Society (CCS) highlights the growing financial challenges facing Canadians, with rising debt levels and ongoing economic pressures leading to significant stress and anxiety. The 2025 Consumer Debt Report, based on a survey conducted by the Angus Reid Forum, reveals that seven-in-10 Canadians (71 per cent) are most concerned about the increasing cost of living, a key factor contributing to rising debt and financial strain.
Peta Wales
“Consumers were already feeling the strain of increased day-to-day expenses,” explained Peta Wales, President & CEO of the Credit Counselling Society. “Then, as additional information about potential tariffs emerged in the weeks leading up to President Trump’s inauguration, the likelihood of price increases and even the potential for job losses, only heightened feelings of anxiety and stress.”
Debt Fatigue and Complacency on the Rise
Over half of Canadians (54 per cent) are worried about their debt, with the number of those feeling anxious skyrocketing to 84 per cent among those who have seen an increase in debt over the past year. Despite the overwhelming stress, a startling 57 per cent of Canadians report being complacent about their debt, with many taking no action to address their financial situation.
“Unfortunately, we continue to see a trend of Canadians normalizing debt with a focus on only addressing their minimum payments,” stated Wales. “With record-high debt levels, consumers are grappling with the rising cost of living, and credit cards—once used primarily for emergencies—are now being used to carry month-over-month balances.”
Among respondents who reported an increase in debt, 54 per cent said it impacts their mental wellbeing. For those uncomfortable with their debt levels, 60 per cent said it negatively affects their outlook on life.
The study also found that those who are anxious about their debt are nearly three times as likely to fall further behind on payments compared to those who are not anxious (16 per cent vs. six per cent). Unfortunately, many individuals in this group avoid communicating with creditors or seeking professional help.
Debt Fatigue: A Barrier to Financial Relief
Debt fatigue—a mental and emotional exhaustion caused by constant worry over debt—is a significant barrier for many Canadians. The survey revealed that individuals experiencing debt fatigue are far more likely to cry about their debt (19 per cent) than to reach out to creditors (five per cent) or credit counsellors (eight per cent). Many also delay or defer payments, compounding the problem.
“The danger with becoming complacent about your obligations is that a small shift in your circumstances—such as reduced hours at work or an increase in the cost of an essential, like gas—can suddenly make your financial situation extremely difficult to manage,” explained Isaiah Chan, VP of Programs & Services at CCS.
Proactive Measures: Canadians Taking Action Against Rising Debt
While many Canadians struggle with debt fatigue, a substantial portion of respondents are taking proactive steps to manage their finances. The survey revealed that 70 per cent of Canadians who experienced an increase in debt this past year cut back on essentials, 34 per cent sold personal items, 12 per cent changed their living arrangements, and 44 per cent sought assistance from a financial advisor.
“Surprisingly, of Canadians who had an increase in debt this past year, we also saw that 44 per cent took on a second job as they worked to proactively manage their higher debt load,” explained Wales. “While this was almost three times higher than the prior year (at 16 per cent), it may not remain a viable option if the economy contracts due to geopolitical circumstances.”
Financial Strain and the Need for Early Action
For many Canadians, cutting back on essentials like food (77 percent) and recreation (72 percent) has become a necessary step to make ends meet. However, experts warn that waiting until debts become unmanageable can lead to higher interest rates, more drastic solutions, and increased stress.
“It’s always very concerning when someone struggles to pay for their day-to-day expenses and, with savings exhausted, risks undermining any of their remaining financial stability through high levels of consumer debt,” revealed Chan.
Anne Arbour
Anne Arbour, Director of Partnerships & Education at CCS, emphasized the importance of early intervention. “Waiting to take action until debts become unmanageable can result in higher interest rates, more drastic solutions, and ultimately more stress and sleepless nights. Taking steps early on is when someone can make the biggest impact on improving their finances and overall wellbeing.”
A Call for Action: Don’t Let Debt Fatigue Take Control
While many Canadians are experiencing significant financial challenges, the survey results show that it’s possible to take control and avoid the negative impacts of debt fatigue. As Arbour explained, “When it comes to what Canadians worry about most, problems with money tops the list. However, consumers often suffer in silence because they are more uncomfortable talking about their debt than they are personal relationships or even struggles with physical and mental health.”
Despite uncertainty around the future, including the potential impact of tariffs and other economic factors, Arbour urges Canadians not to let anxiety or embarrassment prevent them from seeking help. “We can’t predict what the next four years will hold for us economically, politically, or financially. But tariffs or no tariffs, don’t let anxiety or embarrassment deter you from reaching out for the help you need. Debt fatigue is a genuine concern, and complacency is not an effective solution.”
About The Credit Counselling Society (CCS)
The Credit Counselling Society is a non-profit organization dedicated to helping Canadians manage their money and debt more effectively. CCS offers free, confidential credit counselling, debt repayment options, budgeting assistance, and financial education to support individuals in achieving financial stability.
