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Apple Unveils New MacBook Pro Line with M4 Chips, Nano-Texture Display, and Apple Intelligence

Supercharged by Apple Intelligence, even more powerful Apple silicon with the M4 family of chips, and new capabilities, MacBook Pro accelerates pro workloads like never before. Photo: Apple.

Apple has introduced a new generation of MacBook Pro models powered by the company’s latest M4 family of chips — M4, M4 Pro, and M4 Max — ushering in what it calls “a new era” of pro computing. With dramatic gains in AI processing, GPU performance, and memory bandwidth, the new laptops also mark the arrival of Apple Intelligence for Mac, delivering powerful on-device capabilities with built-in privacy safeguards.

Available in space black and silver, the new MacBook Pro lineup starts at $2,099 (CAD), with pre-orders beginning today and availability commencing November 8.

“With the powerful M4 family of chips, and packed with pro features like Thunderbolt 5, an advanced 12MP Center Stage camera, an all-new nano-texture display option, and Apple Intelligence, the new MacBook Pro continues to be, by far, the world’s best pro laptop,” said John Ternus, Apple’s SVP of Hardware Engineering.


M4 Chips Drive Massive Performance Gains

Built on Apple’s second-generation 3nm process, the M4 chip lineup delivers industry-leading single-thread and multi-core CPU performance, along with faster unified memory and on-device AI acceleration. The M4 Max model includes up to a 16-core CPU, 40-core GPU, and supports up to 128GB of memory — enabling users to run large language models with 200 billion parameters on-device.

Apple’s battery life claims also set a new bar, with all MacBook Pro models offering up to 24 hours of runtime on a single charge.


New Model Highlights

  • 14-inch MacBook Pro with M4: Tailored for creators, students, and small business owners. Offers up to 3.4x faster Blender rendering and support for two external displays, with three Thunderbolt 4 ports.
  • 14- and 16-inch MacBook Pro with M4 Pro: Suited for researchers and engineers, offering Thunderbolt 5 support, 75% more memory bandwidth than the previous generation, and up to 3x faster performance than M1 Pro models.
  • MacBook Pro with M4 Max: Designed for high-end professionals working in 3D, film scoring, or AI development. Supports 128GB of memory, 40-core GPU, and enables up to 30.8x faster video processing performance compared to Intel-based models.

Apple Intelligence Comes to Mac

The new MacBook Pro is built to run Apple Intelligence, a personal AI system that uses generative models to enable features like systemwide Writing Tools, Genmoji creation, and Image Playground. Siri also gets an overhaul with more fluid voice and text control, while upcoming integration with ChatGPT (starting in December) adds broader conversational AI capabilities — all with privacy-focused infrastructure including Private Cloud Compute.


Nano-Texture Display and Camera Upgrades

All MacBook Pro models include the Liquid Retina XDR display, now with an optional nano-texture glass finish that minimizes glare while preserving clarity. SDR content reaches up to 1000 nits of brightness, while HDR content remains at up to 1600 nits peak brightness.

The new 12MP Center Stage camera keeps users centered during video calls and supports Desk View. Combined with studio-grade mics and a six-speaker audio system with Spatial Audio, the experience is tailored for both professionals and everyday users.


Connectivity and macOS Sequoia

MacBook Pro models with M4 Pro and M4 Max feature Thunderbolt 5, enabling speeds of up to 120 Gb/s for advanced peripherals. Additional ports include HDMI (up to 8K), SDXC, MagSafe 3, and a headphone jack, with support for Wi-Fi 6E and Bluetooth 5.3.

Paired with macOS Sequoia, the MacBook Pro gains system-level enhancements including iPhone Mirroring, personalized Distraction Control, and a revamped Safari with highlights and summary views. A new Passwords app, Game Mode improvements, and built-in video call backgrounds round out the experience.


Built for Sustainability

The new MacBook Pro enclosures are made from 100% recycled aluminum, with recycled rare earth elements, gold, tin, and copper used throughout internal components. The 14-inch model’s packaging is now entirely fibre-based, aligning with Apple’s commitment to eliminate plastic from its packaging by 2025 and reach full carbon neutrality by 2030.


Pricing and Availability

  • 14-inch MacBook Pro with M4: Starts at $2,099 CAD ($1,969 CAD for education)
  • 14-inch MacBook Pro with M4 Pro: Starts at $2,699 CAD
  • 16-inch MacBook Pro with M4 Max: Starts at $3,299 CAD

All models are available for pre-order at apple.com/ca/store, with deliveries and retail availability beginning November 8.

Ottawa entrepreneurs expanding Baskin-Robbins with new stores

The Baskin-Robbins team in Ottawa at the new Westboro store. Photo supplied

Ottawa entrepreneurs Ronnie Liu and Lina Qu have opened their second Baskin-Robbins location in the city’s bustling Westboro Village at 395 Richmond Road. This store is part of their ambitious 10-location expansion agreement with Baskin-Robbins, which features a fresh “Moments” design. 

The 950-square-foot shop is the ninth in Ottawa, offering an inviting space for families, professionals, and students.

Liu and Qu’s journey as franchisees began with their love for Baskin-Robbins and a desire to serve their community. Liu started his career with Baskin-Robbins as a part-time employee while studying at the University of Ottawa. Soon, he realized that his passion lay in customer service, prompting him to leave his software engineering career to open his first franchise. 

“Working with Baskin-Robbins didn’t feel like a job – it became a lifestyle,” Liu said in an interview. Since then, he’s expanded his portfolio to five locations across Ottawa, creating joyful experiences for each customer.

Lina Qu and Ronnie Liu in the new Westboro Baskin-Robbins in Ottawa. Photo supplied

Qu joined the business shortly after and made her own career shift, transitioning from restaurant management to Baskin-Robbins franchising. “The history and community appeal of Baskin-Robbins drew me in,” Qu said. She now manages four Ottawa locations and believes strongly in the brand’s ability to bring people together. 

Their shared vision has turned them into successful multi-store franchisees, creating jobs and making each location a community hub.

Baskin-Robbins Westboro Features Community-Focused ‘Moments’ Design

The new Westboro Baskin-Robbins showcases the brand’s “Moments” design. This updated look emphasizes comfort, with cozy seating, digital menu boards, and easily accessible display cabinets. Guests can enjoy Baskin-Robbins’ famous 31 flavours displayed in crystal-clear cabinets designed for better viewing. “This new look enhances the customer experience and aligns perfectly with Westboro’s family-friendly vibe,” Liu explained.

The store includes a colourful mural that’s quickly become a selfie spot, especially popular with younger visitors. Positioned close to the Quebec border, this location attracts customers from Gatineau, who can’t currently find a Baskin-Robbins location in the area. The Westboro store offers a welcoming experience, inviting guests from both Ottawa and Quebec to gather and enjoy their favourite treats.

With the Westboro store, Liu and Qu also expanded their cake display space, which has become an important part of their business. “Our cakes have really taken off,” Qu shared, explaining that the custom options let guests personalize their cakes for different celebrations. This focus on customization and community service aligns with what Ottawa residents value, they noted.

Ronnie Liu with customers in the Baskin-Robbins Westboro store in Ottawa. Photo supplied

An Ambitious Expansion Strategy for Baskin-Robbins in Ottawa

The Westboro location marks the start of a broader plan for Baskin-Robbins in Ottawa. In 2022, Liu and Qu signed a 10-location development agreement with the brand. “Ottawa has been incredibly supportive,” said Qu. “We’re excited to grow in areas like Brockville and Gatineau.” Both franchisees are hands-on in selecting locations, scouting neighbourhoods, and collaborating with local brokers to find ideal spots.

The duo also sees potential in expanding into Quebec, with future locations planned for Montreal and other parts of the province. “Expanding in Quebec is a natural next step,” Liu said. “We want to introduce Baskin-Robbins to areas where people are looking for quality ice cream and a welcoming experience.” 

Liu and Qu carefully select locations that meet their vision for community-centred stores where guests can gather, enjoy quality treats, and celebrate together.

In addition to expansion, Liu and Qu say they are committed to supporting local employment. They hire local students and young professionals to build a strong team and plan to promote from within as they open new stores. “We want our team to grow with us,” Liu said. 

Liu and Qu’s entrepreneurial journey is a testament to their dedication. By creating spaces that blend tradition with a modern twist, they bring new energy to Baskin-Robbins’ legacy. 

Tahini’s Mediterranean fusion hotspot arrives in Vaughan

Tahini's
Tahini's

Tahini’s Restaurants, renowned for its Mediterranean fusion cuisine and recognized as one of Canada’s fastest-growing restaurant chains, is opening a new location in Vaughan, Ontario.

The company said in a news release that the restaurant, situated at 5-9960 Dufferin St, Maple, officially opened its doors this week in a vibrant and bustling area, ready to serve the wider Vaughan community. Food lovers are invited to indulge in its bold, fresh and innovative flavours that promise to elevate their dining experience, it said.

“Known for its authentic Mediterranean fusion dishes, the Vaughan location brings a fresh twist to the city’s culinary scene, featuring the same signature dishes that have made the brand a hit across Canada, including loaded shawarma platters, fresh falafel wraps and the fan-favourite fusion bowls,” said Tahini’s.

“We’re beyond excited to bring Tahini’s to Vaughan,” said Omar Hamam, Founder and CEO. “This new location is all about celebrating our passion for inventive, delicious food, and we can’t wait to serve the Vaughan community with our signature flavours and hospitality.”

The company said Tahini’s Vaughan franchise owner Mahmood Hakimyar brings a wealth of experience to this new location, having a deep understanding of what it takes to build a thriving franchise. Hakimyar’s journey began in the late 1990s, working alongside his parents, where he gained valuable experience that laid the foundation for his future success. Building on those early lessons, he expanded his efforts and eventually became the number one franchisee for Pizza Nova, it explained.

“I’m absolutely thrilled to be serving the vibrant community of Vaughan. Continuing the legacy my parents started means everything to me, and I’m proud to honour them by upholding the same standards of quality and service they instilled in me,” said Hakimyar. “We invite everyone to experience Tahini’s firsthand—where great food meets fast, friendly service.”

With 50 thriving franchise locations already in operation, Tahini’s is set to amplify its presence across Canada and the United States with ambitious plans for global expansion. The brand is projected to double its footprint, aiming for a remarkable total of 100 restaurants by 2025, said Tahini’s. 

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RONA Portage La Prairie changes hands

Photo- RONA
Photo- RONA

RONA inc., one of Canada’s leading home improvement retailers operating or servicing some 425 corporate and affiliated stores, has announced that Joel and Josh McPhail have acquired the RONA store in Portage la Prairie, Manitoba. 

The retailer said the new owners are ensuring the store’s future, founded in 2007 and converted to the banner in 2014, while maintaining some 50 jobs.

“With this acquisition, the McPhail brothers, two accomplished sales management and business development executives, are joining forces to carry out their retail project. Their experience spans a wide range of industries, including new housing construction, development, and property management. By taking over the reins of this RONA store, they’re bringing their ambitions to life in the Portage la Prairie community where their friends and families live,” said the retailer in a news release.

“Our goal is to make better use of the store’s huge sales floor and revise the product merchandising strategy to improve customer experience,” said Joel McPhail, co-owner. “We’ll also be reviewing the overall product lineup to better meet our customers’ needs and adapt to the realities of the local economy, which is focused mainly on manufacturing, transportation, and framing construction,” adds Josh McPhail, partner and co-owner of the store.”

The McPhail brothers also plan to open a garden centre as early as spring 2025, which will add 50 to 100 new seasonal products, while creating additional seasonal jobs, added the company.

Alain Ménard
Alain Ménard

“Joel and Josh McPhail are passionate about retail, and we are delighted by their decision to become owners of the RONA Portage la Prairie store. They perfectly embody the vitality and entrepreneurial spirit of our network of affiliated dealers, and we’re delighted to welcome them onboard,” said Alain Ménard, Senior Vice-President, RONA Affiliated Dealers.

RONA inc. is one of Canada’s leading home improvement retailers headquartered in Boucherville, Quebec. The RONA inc. network operates or services some 425 corporate and affiliated dealer stores under the RONA+, RONA, and Dick’s Lumber banners.

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Healthy Planet set to open its 3rd location in Ottawa  

Photo- Healthy Planet
Photo- Healthy Planet

Healthy Planet, Canada’s largest health and organic retailer, opening its third location in Ottawa.

The new store, located at 1600 Merivale Road, will officially open its doors to the public on November 22, further expanding Healthy Planet’s presence in the city due to growing demand in the area, it said in a news release.

The company said the Ottawa Merivale location will offer the community a wide range of health and wellness products, including organic produce & foods, vitamins, supplements, natural beauty products, sports nutrition and eco-friendly household items. Healthy Planet has built a reputation as a trusted destination for health-conscious shoppers across Canada by providing affordable, high-quality products that support a natural and healthy lifestyle.  

Muhammad Mohamedy
Muhammad Mohamedy

“We are thrilled to open our new location in Ottawa and bring our extensive selection of health and wellness products to even more Ottawa residents,” said Muhammad Mohamedy, General Manager of Healthy Planet. “Our goal is to make healthy living accessible to everyone, and this new store allows us to serve the growing community in Ottawa with the products they need to support their health and well-being.”  

Customers visiting the new store can expect a wide selection of organic produce, dietary options, including vegan, gluten-free, and organic products. Healthy Planet is committed to offering a comprehensive shopping experience where customers can find everything from fresh, organic groceries to natural skincare products all under one roof and ask dietary professionals and naturopaths for advice onsite, said the company.

“From a humble kiosk in an Ontario strip mall to a nationwide phenomenon, Healthy Planet has become Canada’s largest organic grocery store chain, proudly operating 37 locations and growing. As the country’s premier destination for health and wellness, we are also Canada’s largest health and wellness e-commerce platform,” says the company.

“Our mission is twofold: ensuring affordability and deepening our connection with every customer. We offer an extensive selection of health foods, organic produce, and healthier alternatives to everyday staples. Beyond food, we provide a vast array of vitamins, herbs, supplements, sports nutrition, and natural beauty products—catering to the entire family, including infants, children, and pets. 

“Our online store, www.healthyplanetcanada.com, enhances your shopping experience with intuitive features like the Health Conditions page, guiding you to products that align with your health goals. 

“Every Healthy Planet location houses holistic nutritionists ready to help you find the right products to live a healthier life. We also offer access to naturopathic doctors and host free classes and seminars to empower you with knowledge about your nutritional needs. Our website is enriched with healthy living articles and information to support you and those you love.”

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Sustainable retail practices and resale market insights with Liza Amlani

Liza Amlani, founder and principal of the Retail Strategy Group, recently shared her thoughts on
critical shifts in the Canadian retail landscape in a conversation with Retail Insider’s Mario
Toneguzzi
. With over two decades of industry experience, Amlani provided insight into topics dominating retail discussions today—particularly the growing importance of sustainable retail practices and the changing dynamics of the resale market. As retailers adjust to economic uncertainty, she highlighted how understanding and responding to consumer needs is essential for sustained growth.

Liza Amlani
Liza Amlani


Sustainability’s Role in Shaping Retail Strategy

Amlani noted that sustainability is a significant concern for brands and consumers alike, describing it as a “giant word” often hard to define due to limited standardization across the industry. This lack of clear guidelines leaves many brands questioning how to effectively implement sustainable practices.

Nevertheless, Amlani observed that, overall, retailers are gradually moving towards aligning their operations with consumer values.

Consumers are increasingly aware of where and how their products are made, Amlani explained, especially in an era of ultra-fast fashion where transparency is sometimes lacking. “Sustainability is something I think about a lot, especially from a consumer perspective,” Amlani shared.

She highlighted popular platforms like Shein, Temu, and even Amazon Fashion as examples where
concerns about ethical sourcing are prevalent. Such consumer awareness, she added, underscores
the need for retailers to demonstrate accountability in their sourcing and manufacturing processes.

Amlani’s outlook for sustainable retail practices extends to product life cycles. For her,
promoting sustainability means ensuring products are used longer, either through the original
buyer or through resale platforms. This perspective aims to minimize waste and reduce the
number of items reaching landfills. She encouraged the industry to consider models that extend
the life of products and keep them out of landfills—a move she described as beneficial both for
the environment and for consumer trust in a brand.


Resale Market Growth and its Impact on Canadian Retail

The rise of the resale market has added another layer to today’s retail ecosystem, Amlani noted.

With second-hand goods gaining popularity, companies such as Value Village and Salvation Army are seeing more traffic as people become more inclined to buy second-hand items. Amlani herself is a resale advocate, sharing that she purchased a luxury bag through a second-hand platform, highlighting the growing acceptance of high-quality, pre-owned luxury items.

She sees the resale trend as complementary rather than a threat to traditional retail. “The more
we can use a product, the better it is for the environment,” Amlani stated, emphasizing the role of
resale in fostering sustainability. According to Amlani, the retail landscape now has three primary verticals: full-price, off-price, and resale. Each vertical allows retailers to serve different consumer needs while encouraging sustainable shopping habits.

From a brand management perspective, Amlani advised retailers to examine their production
cycles, markdown strategies, and inventory levels. Excessive production, she said, contributes to
unnecessary waste and dilutes a brand’s sustainability goals. Brands could adopt circular models,
like take-back programs, that recycle textiles and trims, offering a new life to unsold or returned
items. She observed that this concept of circularity is not exclusive to fashion; it’s applicable across industries, including automotive and electronics.

Meeting the Evolving Expectations of Retail Consumers

As the holiday season approaches, Amlani foresees a slight increase in retail spending, driven by seasonal demand and economic factors. Recent data from Statistics Canada indicates stable sales with a slight lift in retail numbers, signalling a positive trend despite inflation and rising costs. For many consumers, shopping behaviours have diversified, with individuals from all income brackets making more informed decisions about where they shop.

Interestingly, Amlani pointed out that even luxury shoppers are opting for cost-effective
solutions, combining high-end purchases with essential buys from budget-friendly retailers such
as Dollarama or Walmart. “Customers are not just shopping at high-end stores anymore; they’re
balancing their spending with budget-conscious choices,” she said. This shift highlights how
economic pressures are influencing shopping patterns and increasing the demand for value across
all retail segments.


Amlani noted that lower and middle-market retailers, along with popular discount brands, have
seen significant sales growth as a result. The trend toward diversified spending demonstrates
how informed consumers have become about price sensitivity and value, opting for strategic
purchasing decisions even when finances are constrained.


Enhancing Customer Service to Drive Loyalty and Sales

Customer service remains an area for improvement among Canadian retailers, according to
Amlani. She believes that high-quality service is essential for customer loyalty and profitability.
Unfortunately, many retailers have been slow to invest in store experiences and employee
training, treating these areas as secondary. “Meeting customers with the best service where they
want to shop is crucial,” Amlani said. She emphasized that retailers can enhance in-store experiences by investing in training that empowers employees, turning them into brand ambassadors capable of guiding customers toward informed purchases.

In Amlani’s view, cross-functional teams—including corporate departments such as buying,
design, and marketing—need to spend time on the retail floor to understand the customer
experience better. This direct involvement, she argued, fosters an alignment between corporate
strategy and real-time customer needs, leading to a more unified approach to service delivery.

Finally, Amlani advocated for tailored service options that resonate with customer preferences,
whether through traditional checkouts, self-checkouts, or knowledgeable staff members at every
touchpoint. By adopting an adaptable approach, retailers can cater to the individual needs of each
shopper, ensuring a seamless and enjoyable experience.


A Time for Retailers to Refocus on Fundamentals

As Canadian retailers prepare for the fall and winter season, Amlani warned that some may find
this period challenging if they neglect retail fundamentals. She urged all retailers to reevaluate
how they create and market their products, as well as how they interact with customers. Building
on solid fundamentals, she asserted, is essential to boosting profitability and customer retention
in a time of economic unpredictability.


Amlani’s message to retailers is clear: revisit the basics and invest in what matters most to
today’s consumer. In a retail environment where competition is fierce, a solid strategy focused
on sustainability, responsiveness, and customer service may be the key to enduring success.

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It’s worth the drive to Acton: Hide House shutting operations after 165 years 

The Olde Hide House in Acton, Ontario. Image via Reddit.

After more than 165 years in business, the Olde Hide House Acton, Ontario’s iconic leather destination, is set to close its doors for good. Renowned for its extensive leather goods selection, this family-run business has drawn visitors to Acton for years, cementing its place as a cornerstone of the local community.

On Friday, November 1, Danbury Global Ltd. and A.D. Hennick & Associates Inc. will begin the store’s final liquidation sale, offering substantial discounts on its renowned inventory of high-quality leather items.

For generations, The Olde Hide House has attracted shoppers eager to “drive to Acton” for its wide array of leather goods. Housed in a historic warehouse, the store has been a vital part of Ontario’s retail landscape, drawing approximately 300,000 visitors each year. Now, as it prepares to close, the store’s remaining inventory of leather goods, furniture, and accessories will be sold off in one last event.

Shifting consumer preferences, a lack of e-commerce and a challenging economy have contributed to the company’s closure, leaving the retailer with a substantial amount of unsold inventory.

Inside the Olde Hide House in Acton, Ontario, October 2024. Photo: A.D. Hennick & Associates Inc.

Acton’s Leather Heritage and The Olde Hide House

The Olde Hide House Acton is deeply intertwined with Acton’s rich leather heritage, dating back to the 19th century when brothers Rufus, Zenas, and Ezra Adams founded the town initially named Adamsville. In 1844, the town was renamed Acton, quickly establishing itself as a hub for leather manufacturing and later being called “Canada’s Leathertown.”

In 1856, George L. Beardmore established Beardmore & Co. in Acton, creating one of the largest tanneries in the British Empire, with facilities covering over a million square feet. This thriving leather business fueled the local economy, and in 1899, Beardmore & Co. built a brick warehouse—the “Hide House”—alongside the railway to store raw hides. Although Beardmore’s tannery ceased operations years ago, the building became a symbolic representation of Acton’s leather legacy.

The Olde Hide House opened in 1980 after Fred Dawkins, Ron Heller, and Don Dawkins transformed the historic warehouse into Canada’s largest leather store. With its renowned tagline, “It’s worth the drive to Acton,” The Olde Hide House quickly became a destination, offering thousands of leather garments, accessories, and home furnishings.

Video showing inside the Olde Hide House Acton store, via Danbury Global
In 1899, Beardmore & Company also built a large brick warehouse, right next to the railway line. Even back then it was known as the “Hide House” because raw hides were brought in by rail and stored here to await transport by horse-drawn wagons to the tannery for processing. Photo: Hide House

Leather Goods and Furnishings at The Olde Hide House Acton

Inside the Olde Hide House, visitors have found a vast array of high-quality leather products. The Lifetime Furniture Gallery showcases complete room settings featuring premium leather furniture from respected manufacturers like Good Earth and Bradington-Young.

The store’s robust selection includes leather jackets, coats, gloves, handbags, and accessories that appeal to both fashion-conscious customers and motorcyclists. Seasonal offerings have included lightweight spring jackets, winter shearling coats, and fur-lined hooded jackets. Additionally, The Olde Hide House offers unique items like moccasins, slippers, cowhide rugs, and rustic wood furnishings, catering to diverse customer tastes.

This store’s attraction extended globally, drawing international visitors from over 40 countries, some of whom traveled specifically to explore the Olde Hide House’s impressive leather collection. Its guestbook records countless international shoppers who found their way to Acton, making the store a landmark destination.

Inside the Olde Hide House in Acton, Ontario, October 2024. Photo: A.D. Hennick & Associates Inc.

The Final Liquidation Sale

The store’s upcoming liquidation marks the end of an era. “With a huge selection of leather goods and household furnishings, it’s a rare chance to own a piece of Canadian retail history,” says Jonathan Ordon, CEO of Danbury Global. Alex Hennick, President of A.D. Hennick & Associates, encourages shoppers to secure items that “can be passed down through generations.”

With over $5 million worth of stock, the sale offers customers the opportunity to purchase quality leather jackets, handbags, and home furnishings at discounted prices—a fitting farewell to a store that has been part of Ontario’s retail heritage.

Changing consumer preferences have contributed to The Olde Hide House’s decline. In recent years, demand for traditional leather coats has decreased as shoppers increasingly opt for synthetic and vegan alternatives, including leather-like materials crafted from pineapple fibers and recycled plastics. Additionally, consumers now prefer lighter, more versatile outerwear that aligns with modern, eco-conscious values, presenting challenges for established leather retailers.

The retailer also lacked online sales, representing a missed sales opportunity for its global fan base.

The store’s closure represents a significant loss for Acton, a small town with fewer than 10,000 residents. The Olde Hide House has long been a primary driver of local tourism, drawing nearly 300,000 visitors annually and benefiting surrounding businesses. Its closure could impact other local businesses that have relied on increased foot traffic from visitors drawn by Acton’s leather heritage.

As Acton’s most iconic retail destination, The Olde Hide House has been instrumental in supporting the town’s economy, and its closure could lead to a shift in Acton’s identity. Known as “Canada’s Leathertown” for decades, Acton may experience a notable change as it bids farewell to a retailer that has both shaped its history and drawn in visitors from across Canada and beyond.

See below for more photos of inside the Olde Hide House in Acton, Ontario, in October 2024. Photos: A.D. Hennick & Associates Inc.

The Olde Hide House in Acton, Ontario, October 2024. Photo: A.D. Hennick & Associates Inc.
Sign for the Olde Hide House in Acton, Ontario, October 2024. Photo: A.D. Hennick & Associates Inc.
Inside the Olde Hide House in Acton, Ontario, October 2024. Photo: A.D. Hennick & Associates Inc.
Inside the Olde Hide House in Acton, Ontario, October 2024. Photo: A.D. Hennick & Associates Inc.
Inside the Olde Hide House in Acton, Ontario, October 2024. Photo: A.D. Hennick & Associates Inc.
Inside the Olde Hide House in Acton, Ontario, October 2024. Photo: A.D. Hennick & Associates Inc.
Inside the Olde Hide House in Acton, Ontario, October 2024. Photo: A.D. Hennick & Associates Inc.
Inside the Olde Hide House in Acton, Ontario, October 2024. Photo: A.D. Hennick & Associates Inc.
Inside the Olde Hide House in Acton, Ontario, October 2024. Photo: A.D. Hennick & Associates Inc.
Inside the Olde Hide House in Acton, Ontario, October 2024. Photo: A.D. Hennick & Associates Inc.
Inside the Olde Hide House in Acton, Ontario, October 2024. Photo: A.D. Hennick & Associates Inc.
Inside the Olde Hide House in Acton, Ontario, October 2024. Photo: A.D. Hennick & Associates Inc.

Videos:

Tour of the Acton Olde Hide House store
Olde Hide Houses TV commercial, 1990
Town of Acton, 1949

More from Craig Patterson:

Amazon launches Rufus AI shopping assistant in Canada

Amazon Canada office in Toronto - Photo by Dustin Fuhs

Amazon has officially launched its AI-powered shopping assistant, Rufus, to a select group of Canadian users. Available now through the Amazon mobile app, this new feature enhances product discovery by answering customer questions, recommending products, and enabling detailed product comparisons. 

Previously launched in the U.S., U.K., and India, Rufus is trained on Amazon’s vast catalog of products, customer reviews, community Q&As, and insights from across the web to provide Canadian shoppers with a highly personalized and interactive shopping experience.

Integrating AI for a Smarter Shopping Journey

Rufus’s release is part of Amazon’s broader commitment to AI-powered retail experiences, a strategy the company has honed over 25 years. Familiar tools such as Alexa, customer-specific shopping recommendations, and the optimized paths used in Amazon’s fulfillment centres are all underpinned by AI advancements. 

Rufus is the latest addition, building on these achievements by offering a conversational interface where users can ask questions about general shopping categories or seek tailored recommendations for specific items.

Canadian shoppers are encouraged to try Rufus by accessing it in the mobile app through an icon in the bottom right corner. By simply tapping this icon, users can enter the Rufus chat box to initiate inquiries about various products. 

Amazon pilots ‘Rufus’ generative AI shopping assistant in Canada. Image: Amazon

For instance, questions like “What are the best options for a durable backpack?” or “What should I buy for a child’s rainy-day activity?” will prompt specific, curated recommendations that align with Amazon’s product expertise. This assistant is not just for seasoned shoppers but is also suited to newcomers looking for guidance on new purchases or unique gift ideas.

To support product discovery, Rufus helps customers identify items based on a variety of queries. Whether shoppers are planning for a specific event, need gear for a hobby, or are setting up a new space at home, they can ask Rufus questions like “What do I need for camping?” or “I want to start an indoor garden.” Rufus then suggests relevant products, such as camping essentials or indoor gardening supplies, providing an efficient way for customers to find what they need without extensive searching.

Amazon Canada Office in Toronto – Photo by Dustin Fuhs

Enhanced Comparisons and Tailored Recommendations with Rufus AI

Beyond answering general questions, Rufus can provide precise product comparisons to help customers make confident purchase decisions. Shoppers can ask about differences between specific product types, such as “What’s the difference between drip and pour-over coffee makers?” or “Can you compare lip gloss to lip oil?” By pulling insights from Amazon’s product catalog and customer reviews, Rufus can highlight unique features and benefits, aiding users in selecting products best suited to their preferences and needs.

The recommendation capabilities of Rufus extend to occasion-based shopping and trend-specific items. For example, Canadian users can seek recommendations for holiday gifts, seasonal items, or new hobby essentials, and Rufus will provide a range of options customized to the request. Each recommendation is designed to save users time, presenting them with shoppable links to products and suggestions for follow-up questions to further refine their search if needed.

Feedback plays a central role in Rufus’s development. Canadian beta users can help improve the AI’s performance by rating answers and providing freeform feedback within the app. This feedback will guide Amazon in fine-tuning Rufus’s responses, enhancing accuracy, and adapting to evolving customer needs. The goal is to make Rufus an even more reliable shopping tool in the future, ensuring users receive informative answers that simplify and enrich their shopping journey.

Amazon’s Rufus AI shopping assistant debuts in Canada, offering personalized product recommendations, comparisons, and discovery within the Amazon app.

A New Era for Amazon Canada with Rufus 

Canadian customers currently participating in the Rufus beta can access it by updating their Amazon app. They will find Rufus in the bottom corner of the app’s main screen, where they can start asking questions, browsing answers, and discovering product recommendations suited to their unique needs. If desired, users can also close the Rufus chat at any time, allowing them to navigate back to traditional search results.

As Amazon rolls out Rufus to more Canadian users over the coming weeks, the company says it is optimistic about the role of generative AI in shaping the future of e-commerce. Through a blend of cutting-edge technology and user feedback, Amazon says it aims to make Rufus an indispensable companion in the Canadian shopping experience, delivering a personalized approach that empowers customers with the knowledge they need to make confident, informed purchases.

Bathorium celebrates 10 years, furthering expansion into the U.S. with capital raise

Bathorium Aphrodite bath bomb. Photo: Bathorium

Ottawa-based luxury bath and wellness brand Bathorium is celebrating its 10th anniversary while preparing for its first external capital raise in January 2025. The company is known for creating botanically-based, clean bath products, and has grown organically into a global brand that is now poised to expand further into the U.S. market. With strategic plans in place, the company seeks to capitalize on the booming wellness sector and continue its rise as a leader in luxury bath products.

Founder and CEO Gregory Macdonald‘s journey with Bathorium began with a personal experience in Italy that inspired him to develop indulgent bath soaks that elevate everyday wellness. Bathorium products are now sold across Canada and the U.S. at high-end retailers like Holt Renfrew, Whole Foods, and Costco, and feature prominently in luxury hotels, including Four Seasons and Ritz-Carlton properties.

Origins of Bathorium: A Personal Journey to Creating Luxury Bath Products

Bathorium founder and CEO Gregory Macdonald. Photo: Bathorium

In an interview, Gregory Macdonald shared the story behind the creation of Bathorium, which began with a transformative experience during a trip to Italy in 2014. After spending weeks traveling through Europe, Macdonald stayed at a small house rental in Italy. “When I checked into the rental, the owner offered to draw me a bath, using oils, flowers, and even shaved cocoa butter,” Macdonald recalled. “The bath was unlike anything I’d ever experienced. It was decadent, euphoric, and it inspired me to start Bathorium.”

Upon returning to Canada, Macdonald noticed a gap in the market for luxurious, natural bath products that could replicate the Italian experience. He began experimenting with ingredients and creating bath soaks for guests at the Shangri-La Hotel in Toronto, where he worked as a bartender at the time. The response was overwhelmingly positive, leading him to pursue Bathorium full-time.

“The feedback from guests was incredible,” Macdonald said. “People were coming back to the bar and asking for more of the bath soaps. That’s when I knew there was a real demand for this type of product.”

Bathorium Crush 8 pack. Photo: Bathorium

Bathorium Prepares for U.S. Expansion and First Capital Raise

With over 30 million baths enjoyed globally using its products, Bathorium is now entering a new phase of growth. The company’s upcoming capital raise in January 2025 will help accelerate its U.S. expansion and scale production to meet increasing demand. Bathorium’s products are already available at select U.S. retailers, such as Whole Foods, and Macdonald sees the capital raise as a key opportunity to deepen the brand’s presence in the market.

“We’ve been bootstrapped since the beginning, reinvesting all our earnings back into the business,” Macdonald explained. “But now, with the momentum we’ve built, especially with our partnerships in the U.S. and the launch of our docuseries Soaked in Tradition, it’s the right time to bring in outside investment.”

The funds raised will allow Bathorium to expand its U.S. distribution network, invest in product innovation, and bolster marketing efforts. The company is also planning an international expansion, with the U.K. market next on its list. While details of its U.K. launch are still under wraps, Macdonald hinted at a partnership with a major British department store and luxury hotels.

Bathologist products. Image: Bathorium

A Look Ahead: Strategic Vision and the Role of Bathologist

In addition to Bathorium’s growth, Macdonald has introduced a sister brand, The Bathologist, aimed at the mass-market segment. The Bathologist’s products are available at retailers like Winners, Costco and Macy’s, offering a clean, stripped-down version of Bathorium’s luxurious bath soaks at more accessible price points.

“The Bathologist allows us to reach a wider audience, while Bathorium remains focused on the high-end luxury space,” Macdonald said. “Both brands are growing rapidly, and with the upcoming capital raise, we’ll be able to expand both even further.”

With the global wellness market valued at over $1.5 trillion, Macdonald is confident in Bathorium’s ability to capitalize on this growing sector. “We’re just getting started,” he said. “There’s so much more to come.”

Bathorium marketing image. Photo by Olivia Van Dyke Photography

Soaked in Tradition: Bathorium’s Cultural Docuseries

Macdonald’s passion for bathing rituals extends beyond products. His latest venture is a docuseries titled Soaked in Tradition, which delves into the cultural significance of bathing around the world. Produced by Flāvr Films, the series will premiere in November and explore traditional bath practices in countries like Japan, Morocco, and India.

“The series is about connecting with the cultural importance of bathing,” Macdonald explained. “In many cultures, bathing is more than just hygiene—it’s about community, well-being, and tradition. We wanted to capture that and share it with the world.”

The first episode of Soaked in Tradition focuses on Japan’s onsen hot springs, showcasing the country’s deep connection to water and wellness. Future episodes will explore the hammams of Morocco, flower baths in Bali, and the spiritual significance of the Ganges River in India.

Gregory Macdonald and the film crew on the set of filming ‘Soaked in Tradition’. Image: Bathorium

Looking to the Future: Innovation, Sustainability, and Growth

As Bathorium moves into its second decade, Macdonald’s vision for the company is clear. Innovation and sustainability remain top priorities as the brand continues to redefine the luxury bath space. All Bathorium products are created with natural, botanically-based ingredients, and the company is committed to sustainable practices in both product development and packaging.

“We want to create products that not only make people feel good but also align with our values of sustainability and wellness,” Macdonald said. “As we expand into new markets, those values will remain at the core of everything we do.”

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2024 Halloween retail trends: Spooky decor, thrifty finds, and pop-up stores

As Halloween is at the end of this week, retailers are in the final countdown and are pushing their spooky merchandise. With new trends emerging, from pop-up shops to adult-targeted products, Jeff Doucette, manager at Field Agent Canada, discusses what Halloween looked like this year along with Field Agent’s recent Halloween survey results. 

Competition between seasons 

Halloween has crept into the stores earlier this year as retailers are eager to bring in seasonal sales. However, as Halloween decorations and costumes went into stores – so did Christmas, creating a competition between two seasonal celebrations. 

Christmas and Halloween. Photo created in Canva.

Doucette says seasonal Christmas displays, such as candy and gifts, are often appearing right next to Halloween items in major retail chains. This early arrival has left some shoppers feeling Halloween is being overshadowed by the rush towards the holidays. 

“While at Walmart, I noticed they have a full-sized Halloween section still – but then you also have Christmas. If you walk through health and beauty, there are a lot of gift sets, so I think it is really interesting. It seems like Amazon Prime has rushed the holiday sales and the pressure for Christmas is definitely on. I think people are kind of seeing the Prime Days as sort of the kickoff to Christmas in a way, and maybe Halloween is getting a little lost in all of that,” says Jeff Doucette. 

Although this pattern is not new, it is even more present in stores as retailers fill their shelves with both Halloween and Christmas decorations – but does this work? Despite the early displays, how effective is this method: “The displays are up early … whether that is actually driving sales up or not – I don’t know.” 

Halloween pumpkins, Canva photo

Pop-up shops and local retailers 

This year, one Halloween trend Doucette noticed more pop-up shops opening up in major cities across Canada, taking over vacant storefronts and providing shoppers with options outside of the bigger brands. 

While large chains, such as Spirit Halloween, are still popular – many shoppers are finding an increased interest towards smaller and independent stores for Halloween. Doucette says when he visited Montreal, Doucette noticed more pop-up shops transforming into Halloween themed shops. 

“There seems to be a lot more local retailers here selling Halloween products. They have taken over empty storefronts, and it is pretty prevalent. I kind of think that has to do with a little bit of the retail real estate situation and that there is retail space available out there.” 

This trend allows smaller businesses to make use of any vacant space temporarily, allows them to be in the Halloween space, and provides consumers with more Halloween options. 

Increasing interest towards second-hand Halloween products 

Halloween costumes. Photo provided by Field Agent Canada

As sustainability and second-hand shopping are increasing in popularity, it is also becoming a Halloween trend. Although consumers are buying candy, decorating houses, and buying costumes – 80 per cent of consumers are saying they will be spending the same or less compared to last year. 

In the children’s section, Doucette notes 21 per cent of parents will buy their children’s costumes from thrift stores and 39 per cent will buy new costumes. Thrift stores, Kijiji, and the Marketplace are among the popular places for second-hand options. 

Along with second-hand products, Doucette says 18 percent of shoppers will reuse their children’s Halloween costume this year and 47 per cent of adults will also reuse a costume they already have.  

“I think the thrift stores have always been great places for Halloween costumes, and it is interesting to see that more people are going that route now – especially with families looking to save a little. And when you are talking about costumes that might only be worn once or twice, reusing or thrifting just makes sense.” 

Beyond candy and costumes: Expanding Halloween products 

Docette says Halloween has been evolving from its traditional focus on candy and costumes to retailers offering a broader range of products. This year, Doucette says consumers found Halloween-themed items from cereals, snacks, and beauty products. 

One example is Hershey’s Kisses partnering with Harry Potter. 

“One of the things I noticed was Heyshey’s Kisses getting into the Halloween game, but through a collaboration with Harry Potter. So they have Harry Potter Hershey’s Kisses right now and it is an interesting way for Kisses to get into the Halloween season.” 

Other collaborations Doucette has noticed include Wednesday cereal from Kellogg’s, pumpkin spice Cheerios, and Bear Paws that were rebranded as Scare Paws. 

“I am seeing more unique products for Halloween. I think there are more companies that are seeing the value of playing in the Halloween space through collaborations. These partnerships are also a fun way for brands to stay relevant and capture that seasonal interest.” 

Halloween decorations – Inflatables and high-end decorations are increasing 

Halloween decorations. Photo provided by Field Agent Canada.

Halloween decorations are reaching new heights this year as Doucette says larger displays are becoming popular for both retailers and homeowners, especially inflatables. 

“Inflatables seem to be a huge category for Halloween. We were walking around the neighbourhood and homes have like multiple of these inflatable ghouls and goblins – like this big cat or ghost. It is everywhere. There is the traditional carving of a pumpkin, but then there’s this next level of decorating with inflatables that we also see at Christmas time. It is quite interesting to see that it has evolved to that as well.” 

Image: Home Depot

These inflatable products, which come with a larger price tag, are long-term investments for consumers: “These big, giant skeletons and stuff are like $200, and so if you are bored with it – you are not just going to throw it away.” Instead, Doucette says once consumers are done using them, they will most likely resell them. 

As this trend is increasing, Doucette says more retailers are responding by providing shoppers with more product variety such as the inflatables, lighting options, and more props – turning more neighborhoods into a spooky Halloween show. 

“People are having fun with it! It is still a big retail event, and it is hard to miss in stores now – it is pretty front and centre. You walk in, and there is no question Halloween is here. It is not like you are in a store and they are not recognizing Halloween. From inflatables to unique themed products and even the traditional candy and costumes, it is clear that retailers know Halloween is something people look forward to, and they are leaning into that excitement.” 

Other key findings for Halloween 

  • 86 per cent of Canadian households will be participating in Halloween 
  • 81 per cent of Canadians will buy Halloween treats, but only 69 per cent will be handing them out on Halloween night. 
  • On average, Canadians can expect around 60 Trick or Treaters on the 31st 
  • Nine per cent of households will be giving out healthy options instead of candy 
  • 91 per cent of shoppers will be buying more Halloween products between October 16th to October 31st
  • 85 per cent of Canadians will buy a pumpkin this year 
  • 26 per cent of shoppers will be spending more on Halloween treats compared to last year 

For more Halloween results, read the full survey

Canadian Halloween Loses Its Spark, Calls for More Innovation and Seasonal Balance in Retail [Interview]

Home Depot Canada Adds Massive Halloween Decorations in Stores as it Innovates to Secure Market Share [Interview]

Majority of consumers plan to increase or maintain Halloween spending: RCC