Home Blog Page 433

Suzanne Sears Launches Job Registry for Hudson’s Bay Employees

Hudson's Bay Yorkdale on June 1, 2025, shortly before closing forever. Photo: Craig Patterson

Suzanne Sears, a veteran retail recruiter and founder of Best Retail Careers Canada, has launched a confidential job registry aimed at supporting Hudson’s Bay employees impacted by the company’s recent liquidation and restructuring. With hundreds of seasoned professionals suddenly out of work, Sears says the time is right for a coordinated and compassionate solution.

“We were receiving so many inquiries for future career opportunities all across Canada,” Sears told Retail Insider. “It made sense to group them all together as high-priority candidates and help place them wherever we can find suitable employers.”

A Unique and Confidential Resource

Sears’ new registry is unlike any talent database currently available in Canada’s retail sector. It’s designed specifically for displaced Hudson’s Bay workers—store associates, managers, head office professionals, and others—seeking new positions across the retail industry.

Suzanne Sears. Image via LinkedIn

“It’s completely private,” said Sears. “No one can access your name or information without your consent. It’s secure and curated with care. This hasn’t been done before—there’s never been a database just for employees from a single retailer because nothing like this has ever happened at this scale in Canada.”

The registry is free for Hudson’s Bay employees to join. Those interested can connect with Sears via LinkedIn or by visiting her website at www.brcareers.com. Alternatively, employees can send an email to best-retail-jobs@live.ca with the subject line “HBC Registry,” include their résumé, and indicate what role they are looking for.

“When someone joins the registry, they’re asked to be as clear and specific as possible,” said Sears. “If you were a store director, are you looking to move into a head office role, or would you prefer to remain in operations? Many people loved their jobs, and they paid well—so we want to help them continue in meaningful careers.”

Retailers Invited to Hire from the Registry

Employers seeking to hire experienced retail professionals from Hudson’s Bay are also encouraged to contact Sears directly. While the registry is free for employees, employers who want access to candidates or placement services pay a fee. Sears emphasized the efficiency the registry brings to an employer’s hiring process.

“For a company trying to find retail talent, this saves hours of scrolling through LinkedIn or job boards,” she said. “It’s one place to go, one sole source, instead of asking, ‘Where did they all go?’ after layoffs like those at Target, Nordstrom, and now Hudson’s Bay.”

Sears also noted that some companies—such as landlords, former partners, and even HBC’s new ownership—have expressed interest in supporting displaced workers. Her registry offers a direct avenue for these stakeholders to get involved.

“If there’s interest, we could even organize formal meet-and-greets—nothing like a cattle call, but curated networking events for companies to meet qualified people,” she added.

A Wider Support System for a Painful Transition

Beyond job matching, Sears sees the registry as a social support mechanism for HBC alumni—many of whom spent decades with the retailer.

“We’re offering more than just résumé reviews or job placement,” she explained. “This is also about reconnecting people who may have lost touch, building community, and offering support during what is clearly a painful time for many.”

Career counseling, résumé writing, and emotional support resources are also part of the initiative. And Sears highlighted that, unlike corporate outplacement services, which are often offered during large-scale layoffs, many HBC workers are navigating this transition without financial assistance for career coaching.

“It’s really unfortunate that the majority of these people do not have any outplacement dollars to get this kind of professional guidance,” Sears said. “It’s also not something AI can do—AI can’t tell who is suffering the most or who needs to talk to someone or connect with old coworkers.”

Understanding the Human Side of the Collapse

The closure of Hudson’s Bay stores, including iconic downtown flagships and suburban locations, has displaced thousands of experienced retail workers. Many are now confronting a summer without work for the first time in their adult lives.

“I think people will be surprised—most of these retailers have never had a summer off,” Sears said. “Many of them may not be ready to work until September. And we don’t blame them.”

But for those eager to re-enter the workforce, especially in tight labour markets such as Vancouver, Sears said demand is strong—particularly for multilingual workers or those with high-end retail experience.

“People who worked at HBC for a significant period of time have proven themselves,” she said. “They’re a known quantity. That’s a huge asset for employers. You’re not taking a chance on someone. These are professionals with track records.”

A Call to Action

For now, the registry’s mission is clear: offer immediate, meaningful help to those suddenly left without work due to the liquidation of Hudson’s Bay stores.

“We’re doing this because there’s a need,” Sears said. “So many people came to me. They want help, and they deserve it.”

Hudson’s Bay employees looking for support can reach out confidentially to Suzanne Sears through:

  • LinkedIn
  • Website
  • Email: best-retail-jobs@live.ca (use subject line: HBC Registry)

“We’ll confirm that they’ve been added to the list. And again, it’s all confidential—no one will see your information without your approval,” Sears emphasized. “We want people to feel safe, heard, and supported.”

More from Retail Insider:

CF Toronto Eaton Centre Celebrates Pride Month 2025 with Events

Pride flag at CF Toronto Eaton Centre. Photo: Cadillac Fairview

This June, CF Toronto Eaton Centre is once again embracing Pride Month with a rich and vibrant program designed to celebrate Toronto’s 2SLGBTQ+ community. Under the leadership of Cadillac Fairview, the shopping centre has become much more than just a retail destination—it’s now a hub for art, entertainment, and meaningful engagement.

“We really aim to deliver inspiring and unique experiences that reflect our purpose of transforming communities for a vibrant tomorrow,” said Andrea Nickel, Senior Director of Experience Design and Delivery at Cadillac Fairview, during an interview with Retail Insider. “At CF Toronto Eaton Centre, we want to be a place where communities can come together to connect and celebrate meaningful moments.”

Andrea Nickel, Senior Director of Experience Design and Delivery at Cadillac Fairview.

The month-long Pride 2025 program offers a diverse lineup of events, art installations, and activations, all thoughtfully curated to reflect the spirit and diversity of the 2SLGBTQ+ community.

Towering Symbols of Inclusivity

One of the most striking features greeting visitors this year is the dramatic Pride-themed décor adorning the shopping centre. Suspended above Albert’s Way is a massive 40-foot Pride flag that serves as both a photo backdrop and a powerful visual statement.

“It’s absolutely fantastic to see,” Nickel explained. “In combination with the rainbow staircase near Albert’s Way, it really creates this backdrop where people can come take pictures and showcase their celebratory spirit.”

Pride flag and stairs at CF Toronto Eaton Centre on Sunday, June 1, 2025. Photo: Larry Leung

The CF Pride Shop: A Celebration of Queer Creativity

Central to the centre’s Pride 2025 programming is the CF Pride Shop, now returning for its third year in partnership with Toronto Queer Market. The pop-up, located on Level 1 next to Showcase, features more than 25 queer artists and entrepreneurs showcasing unique, hand-crafted goods ranging from fashion and jewellery to artwork.

“Every year we try to enhance the experience and make it even more meaningful,” said Nickel. “This partnership allows local queer entrepreneurs an opportunity to showcase their work in a space they might not otherwise have access to.”

The Pride Shop will remain open for the entire month of June during regular mall hours, offering visitors a chance to discover one-of-a-kind items while supporting local queer businesses.

Pride Market. Photo: Cadillac Fairview

Drag Brunch Returns to Albert’s Way

Among the most highly anticipated events is the CF Drag Brunch, scheduled for June 22nd from 1:00 PM to 3:00 PM at Albert’s Way on Level 2. Presented in collaboration with OEB Breakfast Co., the event combines dazzling drag performances with a delicious brunch.

“This event continues to be in such high demand,” said Nickel. “The feedback year over year has been incredibly positive, and this year we’re elevating it even more with OEB’s partnership.”

Performers for this year’s Drag Brunch include Xtacy Love, Beardra Bidness, Destiny, Eboni L’belle, and Just Peachy, promising an afternoon full of energy, glamour, and entertainment. Tickets are priced at $40, with $10 from every ticket donated to Rainbow Railroad, a charity that assists 2SLGBTQ+ individuals facing persecution globally. Attendees also receive a $10 CF SHOP! card and a gift bag filled with surprises.

Pride drag brunch. Photo: Cadillac Fairview

Pride Trivia Nights at Queen’s Cross

Adding an interactive twist to this year’s celebrations are Pride-themed trivia nights hosted at Queen’s Cross Food Hall in partnership with QE Trivia, a queer-owned organization. Trivia nights will take place on June 12th, 19th, and 26th, providing a lively and educational evening complete with prizes, drinks, and discounted food offerings.

“It’s a ton of fun and a great way for people to celebrate Pride while engaging with the community,” Nickel shared. “We wanted to offer experiences that cater to different interests and create multiple touchpoints for people to engage.”

Celebrating Indigenous and Queer Identity Through Art

A new art installation also takes centre stage this year. Toronto-based artists Tyler Burey and Paul Crombie have created Thunderbird and the Birth of Glamour, a sculptural piece that merges Indigenous and queer narratives. Situated on Level 3 across from Coach, the artwork features wood, sequins, and beads, symbolizing both resilience and radiance.

“This art installation is really special,” said Nickel. “It brings together Tyler’s Indigenous and queer identities in a way that’s deeply meaningful and visually stunning.”

The piece has been developed in collaboration with Pride Toronto and speaks to the centre’s broader efforts to amplify diverse voices and celebrate intersectional identities.

Spreading Love Across Yonge-Dundas Square

CF Toronto Eaton Centre is also bringing back its Pride Love Messages initiative. Throughout Pride Month, individuals can submit personal messages of love, support, and inclusivity, which are then displayed on the 90-foot media tower at Yonge-Dundas Square.

“This is one of my favourite elements,” Nickel noted. “It creates a beautiful visual of solidarity that lights up the heart of downtown Toronto.”

These messages will be displayed leading up to and during the 2025 Toronto Pride Festival, culminating on June 28th.

Pride signage at CF Toronto Eaton Centre on Sunday, June 1, 2025. Photo: Larry Leung

Beyond June: Year-Round Support for the 2SLGBTQ+ Community

While Pride Month takes centre stage in June, Cadillac Fairview’s commitment to supporting the 2SLGBTQ+ community extends year-round. CF Toronto Eaton Centre works closely with several organizations, including Friends of Ruby, which supports youth with mental health and housing services; Spectrum in Waterloo Region; and Rainbow Railroad.

“Not only are we looking to create a welcoming and celebratory space during Pride Month, but we want to ensure that our support is ongoing,” Nickel emphasized. “It’s about creating places where everyone feels welcome and celebrated.”

A Broader Transformation Amid Changing Times

This year’s Pride celebrations come as CF Toronto Eaton Centre, like many urban shopping centres, continues to evolve in a rapidly shifting retail landscape. With the recent closure of Hudson’s Bay in the centre and broader changes underway across Cadillac Fairview’s portfolio, new concepts and experiences are becoming increasingly important to attract diverse audiences.

While Nickel remained off-the-record regarding some of Cadillac Fairview’s future leasing activity, she acknowledged, “There’s a lot of exciting opportunities from an experiential retail standpoint. We’re always looking at ways to bring fresh, engaging experiences into our properties.”

Pride 2025 Reflects a Growing Vision

With its expanded Pride programming, CF Toronto Eaton Centre is demonstrating how shopping centres can become true community spaces that celebrate diversity, foster inclusion, and provide meaningful experiences well beyond retail.

“We’re proud to continue evolving our Pride programming,” said Nickel. “Every year, we look to amplify local voices, create spaces for celebration, and deliver something that truly reflects the incredible spirit of Toronto’s 2SLGBTQ+ community.”

More from Retail Insider: 

Crunch Fitness opens 1st Calgary location, 2nd in Alberta

Source: Crunch Fitness website
Source: Crunch Fitness website

Crunch Fitness, a renowned high-value, low-price fitness brand, has opened its newest location in the Deer Valley neighbourhood of Calgary.

It’s the first Crunch Fitness in Calgary and the second in Alberta, following the successful opening in West Edmonton Mall. The Deer Valley club is also the 33rd Crunch Fitness location in Canada, underscoring the brand’s continued nationwide growth.

Headquartered in Cambridge, Ontario, Crunch Fitness Canada is on track to operate over 50 locations by 2025, as part of an ambitious national expansion strategy. Since 2017, Crunch has built a reputation for combining top-tier fitness amenities with dynamic group classes, including its signature HIITZone workouts, all at an affordable price point.

Wes Hodgson
Wes Hodgson

“We’re excited to bring Crunch’s unique fitness experience to the vibrant Deer Valley community,” said Wes Hodgson, President and CEO of Crunch Fitness Canada. “Calgarians can expect a high-energy, inclusive gym environment offering boutique-style classes and premium amenities. Expanding into Calgary is another important step toward our goal of making high-quality, affordable fitness accessible across Canada.”

Crunch Deer Valley said it will offer memberships ranging from $9.99 to $34.99 per month, with amenities such as hydro-massage, red light therapy, and a full roster of group classes including yoga, Pilates, and Zumba. The location also features Olympic lifting platforms, heavy free weights, and dedicated areas for high-intensity interval training.

It is located at 1221 Canyon Meadows Dr SE.

Crunch said it is a fitness brand that fuses fun and fitness through unique group fitness classes, top-tier equipment, and a “no limits” philosophy. With a mission to make serious fitness fun, Crunch serves over two million members across hundreds of locations worldwide.

Related Retail Insider stories:

BeaverTails giving back on National BeaverTails Pastry Day

BeaverTails location in Grand Bend, ON. Photo: Tourism Sarnia-Lambton

BeaverTails is inviting their fans to celebrate National BeaverTails Pastry Day, on Friday June 6, a sweet annual tradition that brings communities together over a shared love of iconic indulgence.

From 3 PM to 5 PM, select BeaverTails shops across Canada will be giving away free classic cinnamon & sugar pastries — no purchase required.

“This year’s celebration is about more than just dessert. In partnership with Jack.org, a Canadian’s charity training that works alongside youth to improve mental health outcomes in every province and territory, BeaverTails is encouraging guests to make a voluntary donation at participating locations. Every dollar raised will help support Jack.org’s youth-led initiatives across the country,” said BeaverTails.

Pino Di Ioia
Pino Di Ioia

“BeaverTails has always been about joy, sharing, and community,” said Pino Di Ioia, CEO of BeaverTails Canada Inc. “National BeaverTails Pastry Day is the perfect opportunity to celebrate this community spirit by spreading joy while supporting an organization and a cause we believe in deeply. We are proud to support Jack.org and help raise awareness and funds for youth mental health, a cause that is more important than ever.”

The company said the event marks the beginning of a broader, long-term partnership between BeaverTails and Jack.org.

“As part of its corporate social responsibility efforts, BeaverTails is committed to building meaningful relationships with organizations real impact in the communities that the brand serves. The collaboration with Jack.org will extend beyond National Pastry Day, including a weeklong initiative planned for October 2025, all aimed at supporting youth mental wellness across Canada,” added BeaverTails.

Participating BeaverTails Locations by Province

ProvinceStore Locations
AlbertaCalgary – 17th Ave
Edmonton – 82nd Ave
West Edmonton Mall
Canmore – Main St
Banff – East & West
Jasper – Patricia St
Waterton Park
British ColumbiaWhite Rock – Marine Drive
Victoria – Broughton
Whistler – Mountain Square
ManitobaThe Forks National Historic Site
New BrunswickSaint John Waterfront
Nova ScotiaHalifax Waterfront
OntarioAmherstburg
North Bay Waterfront
Peterborough – Chemong Rd
Trenton – Homestead Marketplace
Waterloo – Boardwalk
Toronto – Waterfront
Toronto – Premium Outlets
Niagara Falls – Clifton Hill
Kingston – Market St
Huntsville – Main St
Sault Ste. Marie – Roberta Bondar Park
Grand Bend – Main St
Ottawa – Tanger
Ottawa – Byward Market
Outlet Collection at Niagara
Blue Mountain – Village LEAD
QuebecOld Montreal – De la Commune
Old Quebec – St Jean
Old Quebec – Petit Champlain
Mont-Tremblant – Kandahar (upper)
Mont-Tremblant – Curé-Deslauriers (lower)
Magog – rue Merry
Brossard – DIX30
Mega Parc
Montreal Premium Outlets

BeaverTails has been making Canadian artisanal pastries since 1978. Today, there are 195 active establishments in Canada and The United States, as well as international distribution licenses in countries such as France and Qatar. Jack.org is Canada’s largest network of young people supporting young people, offering youth a space to safely learn about mental health, support their peers, seek professional support, and advocate for a future where youth can thrive in mental wellness.

Related Retail Insider stories:

U.S. trade war represents $8.8 billion potential gain for Canadian tourism

The Well in Toronto. Photo: Hariri Pontarini Architects

President Donald Trump’s administration has put Canada–U.S. relations on edge, and Canadians are finding ways to support local industry as much as possible. The U.S. government’s whipsaw tariff announcements have focused on goods, leaving services trade between Canada and the U.S. largely ignored. However, services are one spot where Canadians can hit back. In 2023, despite a $108.6 billion goods trade surplus with the United States, Canada had a services deficit of $13.8 billion, according to a recent report on the tourism sector by the Conference Board of Canada.

Travel is one of the main areas where Canadians support the U.S. economy much more than Americans support Canada. To put the value in context, in 2023, Canadians spent $26.6 billion on tourism in the U.S. compared to the $12.9 billion Americans spent in Canada, it said.

“If Canadians were to transfer all their U.S. travel dollars to Canada, this would be the upside impact on domestic tourism. In reality, the figure will be much lower. Canadians will still travel to the U.S. for personal and business reasons. Weak business and consumer confidence will also reduce travel spending more broadly, as travel is often discretionary. On net, we still estimate that travel spending in Canada, by Canadians, could increase by up to $10.3 billion this year stemming from this shift in travel preferences. This figure falls to $8.8 billion once the impacts of reduced American travel to Canada is included,” said the report.

Water Street in Vancouver’s Gastown area. Photo

Trends Favour Domestic Travel this Year

The Conference Board said two opposing forces will drive Canadian domestic tourism spending this year. The first is the weak economy. All else being equal, weaker consumer confidence usually translates into weaker travel spending. The second is how Canadians will change their international travel spending patterns. The weak Canadian dollar and recent aggressive stance from the U.S. towards Canada has led to a shift in Canadians’ intentions to travel and spend in the United States.

“Consumer sentiment, a leading indicator for travel spending, is very weak. In March, The Conference Board of Canada’s Index of Consumer Confidence reached a record low, falling below its previous nadir set during the global pandemic. Canadians are concerned about their labour market prospects in the year ahead and generally don’t believe that now is a good time to make major purchases. Under these circumstances, many Canadians will be cautious with discretionary spending,” explained the report.

“Meanwhile, heightened scrutiny while crossing the border into the United States, as well as a new registration requirement for Canadians staying more than 30 days, will discourage Canadian travel to the United States. Along with many European countries, Canada has updated its travel advisories for the U.S. after several instances of prospective entrants to the U.S. being arbitrarily detained or turned away for social media posts.

“As well, the weak Canadian dollar will deter many Canadians from visiting the U.S. Previous research has found that Canadian border crossing volume falls when the Canadian dollar depreciates and this effect becomes more pronounced when the dollar is particularly weak. The dollar remains around 72 cents, which is low compared to long-term historical averages, but is similar to where it was last year, and above lows at the start of this year.”

The Conference Board said the confluence of circumstances has already started to keep Canadians away from the United States. In April, the number of Canadians returning from the U.S. by car and air declined by 18.7 compared to the same month in 2024. This trend is likely to continue.

“The Conference Board of Canada’s Travel Intentions Survey is another indicator showing a shift in behaviour. The survey asks Canadians how likely they are to take an overnight leisure trip to the United States at some time in the next few years. In our April 2025 survey, the share of respondents either very likely or somewhat likely to take a U.S. trip in the next few years fell to 27.1 per cent from 53.2 per cent in our November 2024 survey . This decline is apparent across Canadians in all income brackets. On the other hand, most provinces are reporting increased interest from Canadian tourists,” it said.

Canadians less likely to take an overnight leisure trip to the U.S.

(percentage share of survey respondents, by income bracket)

Bar chart showing changes in survey respondents likely to take a U.S. trip by income bracket. The income brackets are, less than $24,999, then they increase by $10,000, up until a bracket of $95,000 to $124,999, $125,000 to $175,000, over $175,000 and total. Across all income brackets, the chart shows a downward trend in U.S. trip intentions over the three survey periods, which are November 2024, February 2025 and April 2025. The conclusion is that Canadians of all incomes are intending to make less trips in the U.S.

Source: The Conference Board of Canada

How Much Canadians Spend in the U.S.

In 2023, Canadians spent $26.6 billion while visiting the U.S.—more than in all other countries combined. Adjusting for prices, and assuming no growth in real travel spending, this would translate into approximately $27.7 billion in 2025. Most of this spending happened during trips made for leisure (67.3 per cent) or business (13.4 per cent) purposes. If this travel spending were redirected domestically, this would be an upper bound on the amount we could expect Canada’s tourism sector to benefit. Several caveats apply, however, said the Board.

Byward Market (Image: Ottawa Tourism / jagpicstagram)

“Canadians typically spend more per trip when travelling internationally than when travelling domestically. Even as Canadians shift to domestic trips, they will be unlikely to spend as lavishly on these vacations, although there is likely to be a shift in the type of domestic trips being made towards longer and higher cost trips compared to historical norms. Tariffs, weaker near-term economic growth, and a highly uncertain outlook will limit discretionary spending,” it said.

As well, many Canadians will continue to visit the U.S. For example, given the close historical ties between the U.S. and Canada, citizens in both countries maintain links with family and friends across the border. These social visits to friends and relatives will likely continue to a greater degree than leisure and business visits. On balance, however, Canadians are travelling to the U.S. less frequently, which provides an opportunity for Canada’s tourism industry.”

What Could the Economic Benefit Be?

Using data from our Travel Intentions Survey, arrival and expenditure figures, and The Conference Board of Canada’s national economic forecast, the impact of these travel shifts can be quantified. Between April 2023 and 2025, the share of Canadians’ intending to take their longest overnight summer trip in the United States fell from 14.6 per cent to 6.5 per cent. This would imply a $15.4 billion shift in travel spending away from the U.S. in 2025, noted the report.

“However, this total will not necessarily be spent in Canada. Some Canadians avoiding the U.S. will still travel abroad. In April, Canadians returning by air from non-U.S. destinations increased by 9.9 per cent versus 2024. In our April 2025 Travel Intentions Survey, the share of Canadians intending to spend their longest overnight summer trip overseas also increased, which could be interpreted as capturing 22.5 per cent of travel that may have otherwise been bound for the United States. Spending on these overseas trips could account for $3.5 billion of total spending displaced from the United States,” it said.

“Considering the economic turbulence taking place, many Canadians will not take an overnight trip and will either save or spend their discretionary dollars on non-tourism goods and services this year. Based on the decrease in Canadians’ overall travel intentions between April 2023 and April 2025, this loss may absorb approximately $1.6 billion of the potential total. Some of these funds will be spent in Canada, though not necessarily on tourism.

“Based on these survey-backed assumptions, the additional potential tourism spending pool available to Canada’s domestic tourism industry will amount to approximately $10.3 billion. The actual share of this total that will be spent on domestic tourism could be more modest, however, as Canadians have historically spent less on an average domestic trip compared to a trip to the United States. Yet, more Canadians will take their longest overnight summer trip within Canada, boosting domestic tourism spending more than what historical averages of spending per trip would suggest.”

Substantial share of displaced spending could benefit domestic tourism

($ billions)

Waterfall chart estimating the impacts that more domestic tourism could have on Canada's tourism sector. The chart shows there is a $15.4 billion boost that could be had from displacement of U.S. travel, $3.5 billion of which will go to other overseas destinations, $1.6 billion will likely not be spend on tourism at all, for a net potential increase of $10.3 billion

Source: The Conference Board of Canada

American Tourists are Still Welcome

This extra spending by Canadians could be offset by weaker inbound tourism from the United States. Although Canadian officials have been diligent in aiming trade war rhetoric toward the U.S. administration and not its people, American tourists may not feel welcome in Canada as the relationship between the two countries has deteriorated. In April 2025, land arrivals by U.S. residents to Canada fell by 10.7 per cent year-over-year while air arrivals fell by 5.5 per cent. The economic turbulence in store for the U.S. economy (which contracted in the first quarter of 2025) will also dampen inbound tourism spending, said the Conference Board.

“Given that Canadians are avoiding travel more than the other way around, and that Canadians also spend twice as much in the U.S. as Americans do here, the net benefit will be positive for Canada. If the annual decline in U.S. arrivals to Canada averages the drop in same-day and overnight travel reported in April, this would account for approximately $1.5 billion in lost U.S. spending. This would leave a net benefit to Canadian tourism as large as $8.8 billion. Remaining welcoming to prospective U.S. visitors will be important to maintaining visitor flows from Canada’s largest international tourism source market and maximizing the benefits of the shift in Canadian travel intentions.”

Related Retail Insider stories:

Affirm expands partnership with Williams-Sonoma into Canada

Williams Sonoma Closing at CF Toronto Eaton Centre (Image: Dustin Fuhs)

Affirm, the payment network that “empowers consumers and helps merchants drive growth”, has announced the expansion of its partnership with Williams-Sonoma, Inc. into Canada.

This builds on the companies’ multi-year partnership in the U.S. and brings Affirm to Canadians shopping at Williams-Sonoma, Inc.’s family of brands including Williams Sonoma, West Elm, Pottery Barn, Pottery Barn Teen, Pottery Barn Kids, and Mark & Graham, said the company in a news release.

Whether shopping for a sofa at their local West Elm or furnishing a new nursery with Pottery Barn Kids, approved Canadian shoppers can now split their purchases into monthly payments with Affirm. The process is simple: after selecting Affirm at checkout, consumers go through a quick, real-time eligibility check. If approved, they can choose the customized payment plan that best suits their needs and rest assured that they will never pay any late or hidden fees, it said.

Wayne Pommen
Wayne Pommen

“As Canadian consumers continue to embrace smarter and more flexible ways to manage spending on home furnishings and essentials, Affirm has become a go-to choice for greater payment control and transparency,” said Wayne Pommen, Chief Revenue Officer at Affirm. “We’re thrilled to build on our successful collaboration with Williams Sonoma and their family of brands to bring more Canadians the financial clarity, flexibility, and peace of mind they deserve.”

With this launch, Williams-Sonoma, Inc. and its family of brands join leading Canadian retailers, including Amazon, Apple, Samsung, Brown’s Shoes, and more in offering Affirm’s payment solutions to their customers, said Affirm.

Related Retail Insider stories:

Calgary’s newest rooftop restaurant and bar, Bow & Bend, set to open downtown in early summer

Bow & Bend Rooftop, located on the 12th floor of the new Element Hotel Calgary Downtown on 4th Ave SW, is set to open in early summer, offering people spectacular views of the iconic Bow River which flows through the city.

The restaurant is part of a conversion project which is turning an under-utilized downtown office into a hotel, the Element by Westin, through the City of Calgary’s Downtown Development Incentive Program. Bow & Bend is set to be a key element in revitalizing Calgary’s West End, bringing renewed energy, hospitality, and vibrancy to the downtown core.

“With regional cuisine crafted from locally sourced ingredients and stunning panoramic views of the Bow River and the Canadian Rockies, Bow & Bend offers a unique blend of natural and urban charm from one rooftop patio destination,” said Johen Lemieux, General Manager, Bow & Bend, operated by Concord Hospitality.

The Element is being developed by PBA Group of Companies (PBA), a Calgary based, women owned and led real estate firm with over 60 years of experience delivering integrated commercial real estate solutions.

“Bow & Bend’s sleek design mixed with inviting textures in the details creates the feeling of both luxury and comfort. The open-air dining room or patio is the ideal place for sharing a meal with friends or family or dropping in for after-work cocktails and snacks. The restaurant’s space is open-concept and bright, featuring large wall-to-wall windows, and seats 210 people between its dining room, patio, and two private Riverwalk rooms,” said the company.

The company said the menu at Bow & Bend has been carefully crafted using locally sourced ingredients from Alberta. For dinner, guests can expect a mix of small plates for sharing, soups and salads, burgers, house-made pasta, and mains. The Head Chef, Ashutosh Salunke, brings expertise from his previous role as the Executive Sous Chef at the luxury Sparkling Hill Resort & Spa in Vernon, British Columbia.

“We are thrilled to bring an elevated twist on traditional local flavours to the downtown Calgary dining scene,” says Salunke.“Our shareable menu will change slightly from season to season, allowing guests to both try new things and order classic favourites.”

In 2022, PBA launched its hospitality portfolio with The Dorian, a $125 million, dual-brand Marriott Autograph Collection and Courtyard hotel recognized globally with a Michelin Key for its design, culinary excellence, and guest experience.

Related Retail Insider stories:

Hublot Brings Big Bang Anniversary Watch Collection to Yorkdale 

Hublot at the Yorkdale Shopping Centre in Toronto. Photo: Craig Patterson

Hublot is bringing a rare treat to Canadian luxury watch enthusiasts with an exclusive exhibition of its newly launched Big Bang timepieces. The watches, introduced in April 2025 at the renowned Watches and Wonders event in Geneva, will be on display only at Hublot’s boutique in Toronto’s Yorkdale Shopping Centre from May 30 to June 5, 2025.

This traveling showcase is part of the global celebration marking the 20th anniversary of the Big Bang collection, a landmark moment for one of the brand’s most iconic series.

“We are thrilled to celebrate 20 years of such an iconic collection, and to have it here in Toronto is truly exciting,” said Jhonnattan Meneses, Assistant Boutique Director of Hublot at Yorkdale.

Image: Hublot

Yorkdale Boutique Chosen for Canadian Showcase

Toronto’s Yorkdale Shopping Centre was selected as the exclusive Canadian location to host this traveling collection, reflecting the mall’s strong performance in the luxury retail segment. Hublot has seen success at its Yorkdale boutique, which opened in September 2019 as the brand’s first corporately-owned Canadian location.

Strategically situated in the heart of Yorkdale’s luxury wing—alongside Qeelin, TAG Heuer, and Jaeger-LeCoultre—the Hublot store has become a key destination for high-end watch collectors and fashion-forward clientele alike.

Yorkdale itself has earned a reputation as Canada’s top luxury shopping centre, featuring over 270 retailers and welcoming more international brands than any other mall in the country. Its upscale 65,000-square-foot expansion, which will include flagship stores for Dior and Saint Laurent, has solidified its position as a magnet for luxury consumers.

Image: Hublot

The Big Bang Legacy: Two Decades of Fusion and Innovation

First launched in 2005 under the leadership of then-CEO Jean-Claude Biver, the Big Bang chronograph introduced a new era of luxury watch design. The model exemplified Hublot’s Art of Fusion philosophy—seamlessly blending traditional Swiss craftsmanship with cutting-edge materials such as ceramic, carbon fiber, and rubber.

Over the years, the Big Bang collection has become synonymous with bold design and technical innovation. Its influence has been so significant that the Big Bang is now considered a pillar of Hublot’s identity and success.

This year’s 20th-anniversary editions continue that tradition, with new designs and limited-run models that underscore Hublot’s drive to push the boundaries of horology.

Watches Debuted at ‘Watches and Wonders’ in Switzerland

The Big Bang anniversary pieces that will be displayed at Yorkdale were unveiled last month at Watches and Wonders 2025, the preeminent annual gathering of the global watchmaking industry in Geneva.

At the event, Hublot revealed a range of new models showcasing complex materials and in-house movements, including refinements of its celebrated Unico and Meca-10 calibres. Among the key highlights are anniversary editions featuring sapphire, Magic Gold, and other proprietary materials that highlight Hublot’s continued investment in R&D.

The Yorkdale showcase will give Canadian watch collectors and fans a rare opportunity to experience these pieces up close.

Image: Hublot

Vancouver Location Also Marks Strong Brand Presence

In addition to Toronto, Hublot maintains a significant presence in Vancouver, where it operates a prominent boutique on Alberni Street. This two-level, 2,800-square-foot store opened in 2017 within The Carlyle retail complex, originally through a local franchise arrangement. It has since transitioned to a corporate store under LVMH ownership, aligning with Hublot’s global branding strategy.

Located in Vancouver’s ‘Luxury Zone’, the boutique neighbours prestigious brands such as De Beers, Prada, Moncler, and Saint Laurent. Alberni Street continues to thrive as the city’s premier luxury retail corridor, attracting high-spending tourists and local clientele alike.

Hublot’s Global Strategy: Canada as a Key Market

Hublot’s dual presence in Toronto and Vancouver reflects its focus on penetrating Canada’s most affluent and trend-conscious markets. By establishing flagship boutiques in both cities, the brand has effectively positioned itself to serve a growing base of discerning watch buyers.

Globally, Hublot has maintained a dynamic pace of innovation and expansion. Under Julien Tornare, who became CEO in 2024, the brand is pursuing a strategy of streamlining product launches and focusing on meaningful milestones—such as the Big Bang anniversary—to elevate its profile.

Tornare’s leadership is seen as a strategic move to maintain Hublot’s cachet in a saturated luxury market while avoiding overexposure from excessive limited editions.

Hublot’s History: From Bold Beginnings to Global Powerhouse

Founded in 1980 by Carlo Crocco, Hublot broke conventions from the outset with its signature combination of gold cases and rubber straps—an industry first. Despite initial skepticism, this unorthodox pairing caught on, paving the way for Hublot’s future as an innovator.

The brand’s turning point came in 2004 with the appointment of Jean-Claude Biver. The following year’s launch of the Big Bang was a breakthrough moment, earning accolades and skyrocketing sales.

In 2008, luxury conglomerate LVMH acquired Hublot, solidifying its global stature. Since then, the brand has continued to develop proprietary innovations such as:

  • Magic Gold: A scratch-resistant alloy co-developed with EPFL.
  • In-House Movements: Including the automatic Unico chronograph and Meca-10.
  • Exotic Materials: Extensive use of sapphire, titanium, carbon fiber, and ceramic.

Sports, Culture, and Design: Expanding the Brand

Beyond horology, Hublot has become a cultural force through its partnerships and high-profile ambassadors. It has served as the official timekeeper of major events like the FIFA World Cup, and maintains partnerships with clubs such as AFC Ajax and Juventus.

These partnerships underscore Hublot’s approach to integrating lifestyle and luxury—a strategy that resonates with modern consumers seeking more than just a timepiece.

More from Retail Insider: 

RETAIL FORWARD in Montreal to Boost Retail Dealmaking

ICSC is set to bring its newest retail real estate event series, RETAIL FORWARD, to Montreal on Thursday, June 5, 2025. Running from 12:00 p.m. to 6:00 p.m. at Le Windsor Ballrooms, the streamlined program is designed to accelerate dealmaking between retailers, tenants, brokers, landlords, and other key players in Quebec’s retail ecosystem. [Register Here]

The one-day event is framed as a hyper-local and hyper-focused initiative to foster meaningful in-person connections. It emphasizes targeted negotiations and information sharing, aiming to facilitate high-value retail leasing activity in a condensed and productive format.

Retailers in the Spotlight

A significant highlight of the event is its focus on giving retailers and tenants premium visibility. More than 50 retailers, foodservice chains, and service providers are listed as participants, representing a diverse mix of national and regional brands across categories.

Notable names include:

  • Food & Beverage: Tim Hortons, Starbucks, McDonald’s, Ben & Florentine, Thaï Express, Edo Japan, Osmow’s, Poke by Sushi Shop, Wetzel’s Pretzels, and more.

  • Retail & Services: MINISO, Sleep Country Canada, Mr. Lube, TD Bank, and RONA Inc.

  • Grocery & Fitness: Dollarama, Sobeys Québec Inc., and Éconofitness.


This retailer-forward approach positions brands to pitch their expansion plans directly to landlords, brokers, and developers while streamlining the matchmaking process between tenants and available sites.

Event Format: Focused and Fast-Paced

The event will unfold in three parts:

  • 12:00 PM – 6:00 PM: Registration and badge pickup

  • 1:00 PM – 4:00 PM: Retail dealmaking sessions

  • 4:00 PM – 6:00 PM: Networking reception


The core dealmaking session is purpose-built to support rapid negotiations, creating opportunities for brokers and landlords to meet decision-makers and evaluate alignment on site needs in real time.

The Site Shopper: A Retailer Reference Tool

Each attendee will receive a copy of The Site Shopper, a printed directory containing detailed site specifications and contact information for participating retailers. The guidebook is positioned as a critical asset for dealmakers, enabling them to quickly identify viable leasing prospects and initiate discussions on-site.

Cost-Effective Access for Retailers

In line with ICSC’s effort to lower barriers to entry and stimulate retail expansion, registration is complimentary for retailers—regardless of ICSC membership status. Retailers can also reserve complimentary dealmaking tables to meet with landlords and leasing agents directly on the show floor.

Retail Forward Builds on ICSC’s Mission

The RETAIL FORWARD initiative is part of ICSC’s broader efforts to support the evolution of marketplaces and the commercial real estate industry. The event reflects the organization’s focus on cultivating community-driven retail spaces by creating real-world opportunities for stakeholders to build networks, form partnerships, and advance new projects.

With Montreal’s active retail landscape and vibrant commercial corridors, the June 5 event is expected to draw strong participation from brands, landlords, and brokers who are shaping the future of urban and suburban retail across Quebec.

A Catalytic Gathering for Quebec’s Retail Real Estate Sector

With more than 50 retailers confirmed, a curated environment for efficient dealmaking, and no cost for retailer participation, RETAIL FORWARD in Montreal is positioned to become a high-impact event in the city’s 2025 retail calendar. As the Quebec retail industry continues to navigate economic uncertainty, events like this are critical in fostering direct relationships, accelerating leasing activity, and fuelling local retail growth.

For more information or to register, visit the official ICSC website to register.

More from Retail Insider:

Canadian Retail News From Around The Web For June 2, 2025

Canadian Retail News From Around The Web

News at a Glance

Retail Insider is streamlining its Canadian retail news from around the web to include a handful of top news stories that can be viewed quickly during the day. Here are the top stories from the past several days.

Inside the final days of Hudson’s Bay (Globe & Mail / subscriber paywall)

Redesigning the Bay’s old retail spaces will come with challenges and opportunities (CBC)

Broken escalators and a declining market: Experts predict big challenges for Chinese billionaire in executing her ambitious plan for 28 Hudson’s Bay leases (Toronto Star)

Redesigning the Bay’s old stores come with challenges and opportunities (CTV)

From signs to packaging, new language rules come into effect in Quebec (CBC)

RCCSTORE25 set to ignite retail revolution: Industry leaders tackle AI, strategy, future of shopping (Canadian Packaging)

A couple of vintage freaks just opened a funky new shop in Little Italy (Streets of Toronto)

Sad final day at Hudson’s Bay Toronto flagship store (Toronto Star)

Toronto’s Little Italy revival is real — Thanks to these new restaurants (Streets of Toronto)

FreshCo opens 49th store in Western Canada (Grocery Business)

This Day in History, 2025: After 138 years in downtown Vancouver, The Bay closes (Vancouver Sun)

The 50-year nest: How Calgary’s oldest, independent bookstore has weathered a half-century of changes (Calgary Herald)

Select EB Games Canada stores in Ontario holding Nintendo Switch 2 midnight launch event (Inside Halton)

Few Ontario grocery stores accepting booze empties, some weigh returning licences (CTV)