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Tesla Opens Largest Canadian Showroom at CF Lime Ridge

By
Craig Patterson
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Entrance to the new Tesla at CF Lime Ridge in Hamilton. Photo: Shay Markowitz

Cadillac Fairview has officially welcomed Tesla to Hamilton with the launch of Canada’s largest Tesla showroom and service centre at CF Lime Ridge. The expansive 60,000-square-foot facility marks a significant milestone for both Tesla and the shopping centre, occupying the former Hudson’s Bay Home/ Home Outfitters space on the east side of the mall.

Michael Peiser, VP of Development at Cadillac Fairview, describes the Tesla addition as a game-changer: “This is huge. Tesla hasn’t done something like this in a Canadian shopping centre before. It’s a bold move and really speaks to the evolving role of retail spaces.”

Michael Peiser, VP of Development at Cadillac Fairview

Located near Entrance 4, the showroom highlights Tesla’s latest vehicle lineup, complemented by an extensive service offering. The site includes a 5,000-square-foot state-of-the-art showroom, a 4,500-square-foot customer service lounge, and the region’s only full-scale service centre featuring 22 vehicle service lifts.

Addressing a Service Gap in Southern Ontario

Tesla’s expansion into Hamilton was strategic, addressing a key gap in its service network between Toronto and Buffalo. While Tesla already operates service centres in Mississauga, Oakville, and Kitchener, the Hamilton location was necessary to serve the growing demand in Southern Ontario.

“At the time this project began in 2022, there was a massive hole in Tesla’s service coverage,” Peiser explains. “From London to Buffalo, there was very little infrastructure to support Tesla owners. Hamilton—with its prime location on the Lincoln Alexander Parkway—made a lot of sense for filling that need.”

Peiser further noted Tesla’s challenges in scaling service centres to match its vehicle sales. “Tesla is unique. They’re more of a technology company in many ways. Initially, the focus was on getting vehicles to market quickly. But as adoption grew, the need for service infrastructure became critical. This location allows them to return to the fundamentals of automotive ownership—servicing cars effectively and efficiently.”

Inside the new Tesla at CF Lime Ridge in Hamilton. Photo: Shay Markowitz

Innovation Through Adaptive Reuse

The CF Lime Ridge location also reflects the broader trend of adaptive reuse in retail real estate. Originally built as a theatre, then repurposed into a Hudson’s Bay Home/ Home Outfitters, the space has been transformed into Tesla’s largest Canadian facility.

“It’s really a story of evolution,” says Peiser. “We’re taking existing infrastructure and reimagining it to meet modern needs. This building’s layout was ideal—most of the unit sits at grade, which is essential for a service centre. We did have to do some major remedial work, like cutting ramps through the slab, but the end result is seamless.”

The facility’s design also incorporates seven new Tesla Superchargers directly on-site, enhancing convenience for Tesla drivers. An additional 20 Superchargers are available in the southwest overflow lot, offering further access to Hamilton’s growing Tesla community.

Tesla Team, Andrea Horwath Mayor of Hamilton, Cadillac Fairview team, Councillor Esther Pauls, Norm Schleehahn (Director of Economic Development, City of Hamilton) – photo: Shay Markowitz

A Strategic Win for CF Lime Ridge

For Cadillac Fairview, Tesla’s arrival aligns with its broader strategy of attracting innovative, high-profile tenants that drive traffic and enhance the mall’s appeal.

“Tesla is a brand that uplifts the entire property,” says Peiser. “It’s not just about servicing cars—it’s about creating a destination that attracts other retailers and builds momentum. Tesla’s presence signals to other brands that CF Lime Ridge is a dynamic, forward-thinking property.”

Peiser acknowledges that the traditional role of shopping centres is evolving. “Retail today is omni-channel. For automotive, there’s still a need to touch, feel, and test drive vehicles. Tesla understands this better than most. Their customers may research online, but the physical experience remains irreplaceable.”

The Tesla addition also coincides with CF’s ongoing commitment to sustainability. As part of its ESG strategy, Cadillac Fairview has been an early adopter of electric vehicle charging infrastructure. CF Lime Ridge’s partnership with Tesla dates back to 2018, when the first 20 Superchargers were installed on the property. The new Superchargers are a natural extension of this relationship.

Hamilton: A Natural Fit for Tesla’s Largest Canadian Store

Beyond its practical benefits, Tesla’s decision to set up in Hamilton carries a certain symbolic weight. Known as “The Electric City,” Hamilton has deep roots in electricity and innovation, dating back to Nikola Tesla’s contributions to the city’s hydroelectric infrastructure in the late 19th century.

“It’s almost a homecoming,” Peiser reflects. “Hamilton has this rich history tied to electricity, and now Tesla—one of the most recognizable innovators in electric vehicles—has planted its largest Canadian flag here. It’s a great fit.”

CF Lime Ridge mall floor plan, showing Tesla’s location

Expanding Automotive Retail in Shopping Centres

The arrival of Tesla at CF Lime Ridge is also part of a broader trend of automotive retail entering traditional shopping centres. This shift—seen with brands like Porsche, Mercedes-Benz, and others—is reshaping consumer expectations around retail spaces.

“There’s been a real change in mindset,” Peiser notes. “Automotive brands no longer need sprawling lots with inflatable tube men waving in the wind. Instead, they want premium, centralized locations where customers already shop. Shopping centres offer exactly that.”

He adds, “Tesla’s approach is unique because it combines the showroom experience with a fully operational service centre. It’s not just about selling vehicles—it’s about supporting ownership long-term. That’s a huge differentiator for them.”

Future Outlook

While Tesla’s CF Lime Ridge showroom and service centre is now open, Peiser hints at more growth for the brand across Canada. “There’s more to come. I can’t confirm specific locations, but we know Tesla is looking at additional markets. The need for service infrastructure is only going to grow as electric vehicle adoption increases.”

For Hamilton, Tesla’s presence is more than just a retail addition. It’s a sign of the city’s increasing importance as a regional hub for innovation and economic growth.

“Hamilton is thriving. This Tesla location is going to serve a huge population, from the Golden Horseshoe to Buffalo,” Peiser concludes. “It’s a win for CF Lime Ridge, a win for Tesla, and a win for the community.”

New Tenants Enhance CF Lime Ridge’s Retail Mix

In addition to Tesla’s groundbreaking showroom and service centre, CF Lime Ridge is welcoming several new tenants that further diversify its retail offering. Recently opened businesses include Burger King and Carter’s, catering to both dining and family-oriented shoppers.

By Christmas, Lovisa, the popular Australian jewelry retailer, and Oscar Wylee, the eyewear brand known for its stylish and affordable frames, will debut at the mall. Looking ahead to the New Year, Mado Cafe, a beloved Turkish restaurant and dessert chain, is set to open, bringing a unique dining experience to Hamilton.

About Cadillac Fairview

Cadillac Fairview (CF) is one of North America’s largest owners, operators, and developers of best-in-class office, retail, and mixed-use properties. With over 36 million square feet of leasable space across 64 properties, CF continues to play a key role in shaping vibrant communities across Canada.

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Canada Post Strike Disrupts Small Retailers Ahead of Holidays

By
Craig Patterson
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Photo: Canada Post

The Canada Post strike, which began on November 15, 2024, has sent shockwaves through the Canadian retail industry, leaving small businesses struggling to adapt as the holiday season approaches. For many independent retailers, the timing of the strike is particularly catastrophic, as December represents a significant portion of their annual revenue.

Retailers across Canada, particularly those in rural or remote areas, are reporting drastic declines in sales, rising costs for alternative shipping methods, and frustrated consumers hesitant to order online.

Poppy’s Collection storefront in Port Carling, ON

Rural Businesses Hit Hard

For Kathryn McNally, founder of Poppy’s Collection in Port Carling, Ontario, the strike has created logistical chaos. Poppy’s operates a physical store in Muskoka alongside a robust online business that relies heavily on Canada Post for fulfillment.

Kathryn McNally, founder of Poppy’s Collection

“It’s a disaster,” McNally stated. “We’re down about 30% compared to last year. On top of that, shipping costs with UPS and FedEx have significantly increased because of the demand.”

The lack of nearby drop-off points for private courier services has exacerbated the challenge. “The closest FedEx or UPS location is in Bracebridge,” she explained. “Instead of walking a block to ship packages, I now have to find someone to drive orders over 20 kilometers. It’s just adding a whole level of complexity to an already busy time of year.”

McNally also expressed concerns about long-term impacts: “Even if the strike ends tomorrow, the backlog will be insane, and consumer confidence in online shopping will still be affected. Rural retailers don’t have many options beyond Canada Post, so we’re really feeling this.”

Rising Costs for Online-Only Retailers

Toronto-based Sip&Stir, an online retailer specializing in eco-friendly pasta straws and stir sticks, is facing similar challenges. Founder Mindy Budhdeo highlighted the financial constraints for small businesses trying to adapt.

Mindy Budhdeo, founder of Sip&Stir

“Our products have a small price point—$16.99 to $18.99. Shipping with UPS or FedEx is simply prohibitive,” said Budhdeo. “Right now, we’re hand-delivering orders within the GTA and holding others until the strike ends. But it’s hard to see how we’ll get these items to customers in time for Christmas.”

Budhdeo noted a sharp decline in consumer engagement. “We launched a holiday collection recently, and while people are browsing, they’re not adding items to their carts. They know the strike will delay shipping, and they just don’t want to risk it.”

The rising costs are also impacting supply chains. “Our supplier is in Northern Ontario, so we’re paying additional fees to get products shipped to us via UPS,” Budhdeo explained. “We’re at the mercy of private couriers right now, and they’re definitely profiting from the situation.”

Urban Retailers Adapting with Mixed Results

Pam Willcocks, owner of Snapdragon Designs, a boutique specializing in cashmere and resort wear, has taken proactive steps to reassure her customers. Snapdragon operates a physical location on Toronto’s Mount Pleasant Road, a seasonal store in Muskoka, and an online business.

Pam Willcocks, owner of Snapdragon Designs

“When the strike started, we sent an email blast with the subject line: ‘We don’t use Canada Post,’” said Willcocks. “We’ve pivoted to using UPS, DHL, and a local courier service, especially for deliveries within the GTA.”

However, the challenges persist. “Shipping to further destinations, like Vancouver or Newfoundland, is still costly. Time is also a factor—driving packages to drop-off points adds hours to my day,” Willcocks shared.

Willcocks observed a decline in consumer spending even before the strike, exacerbated by broader economic concerns. “We’re down 20% in foot traffic compared to previous years. Add in the strike, and it’s a double whammy for small businesses.”

Snapdragon store on Mt. Pleasant Road in Toronto

Consumers Growing Frustrated

Retailers report that while most customers have been understanding, their patience is wearing thin. “Nobody blames businesses directly,” said Budhdeo. “But when you’re waiting weeks for a package or paying exorbitant shipping fees, it’s incredibly frustrating. Small businesses don’t have the margins to absorb those costs.”

The situation has led to increased support for local brick-and-mortar stores. “I’ve noticed a slight uptick in in-store traffic,” said Willcocks. “People want to avoid shipping uncertainties, and they’re making the effort to shop locally.”

Calls for Government Action

Retailers are questioning the government’s response to the strike, with many calling for immediate intervention. “At this point in the holiday season, postal service should be treated as an emergency service,” said Budhdeo. “We need a back-to-work mandate or some other resolution to ensure businesses and consumers aren’t left in the lurch.”

McNally echoed this sentiment: “Small retailers are already dealing with economic uncertainty, rising costs, and port delays. The Canada Post strike is just one more layer of hardship.”

The Path Forward

As the strike continues, small retailers are forced to adapt as best they can, but many worry about lasting damage. “This holiday season is critical for us,” said Budhdeo. “January and February are typically slow months, so losing these sales now is devastating.”

Willcocks, meanwhile, is re-evaluating her reliance on Canada Post. “For some things, I’ll go back to Canada Post because it makes financial sense. But this experience has made me explore other options and build relationships with private couriers.”

While larger retailers and Amazon continue to operate with minimal disruption—thanks to private shipping networks—small businesses are left grappling with the fallout. The strike has highlighted Canada Post’s importance, particularly for rural and independent retailers who depend on its accessibility and affordability.

“We’re just asking for a solution,” said McNally. “We’ve all been through enough challenges in recent years. The holiday season should be a time of growth, not crisis.”

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Pet Valu Expands Canadian Pawprint on Instacart

By
Mario Toneguzzi
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Devoted pet lovers across Canada can now get pet supplies delivered directly to their doorstep from Canada’s leading pet retailer via Instacart.

Instacart, the leading grocery technology company in North America, and Pet Valu, the leading specialty retailer of pet food and pet-related supplies in Canada, announced Thursday that devoted pet lovers can now shop over 600 locations across the country exclusively on Instacart for same-day delivery in as fast as an hour.

This collaboration will make shopping for pet essentials easier and more convenient than ever before, with quick and reliable delivery straight to customers’ homes, said the companies in a news release.

Millions of pet owners across Canada can browse and order food, treats, toys, and more from the Pet Valu family of stores – including Pet Valu, Bosley’s by Pet Valu, Paulmac’s, Total Pet and Tisol – through the Instacart app or website, ensuring their furry family members never miss a meal or playtime. Pet Valu’s launch is the largest pet retailer collaboration for Instacart Canada and expands their offering to cover over 500 new stores, adding to the 100 locations rolled out earlier this year in Ontario and British Columbia, they said.

Blake Wallace
Blake Wallace

“We know how much Canadians love their pets so we’re thrilled to expand our presence with Pet Valu, Canada’s largest specialty pet retailer,” said Blake Wallace, Senior Director of Retail Partnerships at Instacart. “Whether you’re welcoming a new pet to your family, restocking everyday pet essentials, or splurging on your pet’s favorite treat, customers can find whatever they need for their pets all in one place with Instacart, delivered right to their door with speed and ease.”

Tanbir Grover

“At Pet Valu, we’re committed to creating seamless shopping experiences for our devoted pet lovers so they can spend more quality time with their pets,” said Tanbir Grover, Chief Digital and Marketing Officer at Pet Valu. “Joining forces with Instacart allows us to expand our availability through a new channel, its customers and bring our large selection of high-quality pet goods to more pet parents across Canada, while providing the convenience of same-day delivery.”

With Pet Valu teaming up with Instacart, pet owners will have access to Instacart’s community of tens of thousands of experienced Canadian shoppers to help with picking, packing, and delivering customer orders, said the two companies.


Instacart, the leading grocery technology company in North America, works with grocers and retailers to transform how people shop. The company partners with more than 1,500 national, regional, and local retail banners to facilitate online shopping, delivery and pickup services from more than 85,000 stores across North America on the Instacart Marketplace.

Pet Valu is Canada’s leading retailer of pet food and pet-related supplies with over 800 corporate-owned or franchised locations across the country. It has been around for more than 45 years and offers more than 10,000 competitively-priced products, including a broad assortment of premium, super premium, holistic and award-winning proprietary brands.

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Elle & Jane becomes Skincare Oasis in Montreal’s Up-and-Coming St-Henri Neighborhood

By
Mario Toneguzzi
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Photo: Elle & Jane
Photo: Elle & Jane

Elle & Jane , a natural skincare destination offering organic products and spa treatments, has quickly made a name for itself in the vibrant St-Henri neighborhood of Montreal. 

Opened two years ago by Casey Flanz and her business partner Gracie Oliver, the boutique has become a go-to spot for those seeking high-quality, toxin-free beauty solutions.

Photo: Elle & Jane
Photo: Elle & Jane

“We started the business almost about two years ago now,” said Flanz. “We’re located in St-Henri, which is a very up-and-coming neighborhood in Montreal. I’d compare it to what Brooklyn is to New York—a bit removed from downtown, but filled with charm, trendy cafes, restaurants, and a growing community of young professionals.

“We’re close by downtown Montreal but not right in the heart of all the action. We’re in a bit more of a residential area.”

The name Elle & Jane reflects the boutique’s ethos of balance and duality. “We didn’t want to name it Casey and Gracie because it sounded like a nursery rhyme,” explained Flanz. “Elle & Jane represents two alter egos: Elle, a sophisticated woman, and Jane, a cooler, edgier persona. Plus, ‘Elle’ means ‘her’ in French, which ties into the local culture here in Montreal.”

A Holistic Approach to Beauty

Elle & Jane offers a dual experience: a retail section featuring meticulously curated organic skincare brands and a tranquil spa area providing facials and treatments. The owners emphasize the importance of organic and non-toxic beauty.

“We specialize in organic treatments because people are becoming more aware of the harmful chemicals in many skincare products,” said Flanz. “We take pride in doing the research so our customers don’t have to. They can trust that our offerings are safe and effective.

“We have our retail aspects in the front of our boutique and then we have our spa services in the back of our boutique which is very nice and relaxing.”

The boutique also highlights Canadian brands, with a strong focus on supporting female entrepreneurs. 

“We don’t have only female-owned businesses but we like to try to have a lot of female-owned brands as well,” added Flanz.

Filling a Gap in the Market

The inspiration for Elle & Jane Boutique came from Flanz’s personal skincare journey and her partner’s observations of Montreal’s market.

“I was struggling with my skin and trying to figure out the best way to do it. I had met a friend and she was from Vancouver and she felt in Vancouver there was so much more wellness, organic skincare and the beauty industry was maybe a little bit more advanced there,” said Flanz.

“And when she moved here she noticed a bit of a lack in the market for organic products and I was in my own journey trying different organic products. We decided to come up with a concept where people didn’t have to go and do all this research to try and find the products that are best for them. They can just come and trust that we have a selection that would be suited for them.”

The boutique’s 1,200-square-foot space also serves as a hub for community events and collaborations. 

“In the future, definitely (we’d like to do another store), but at the moment we’re just looking to kind of expand off what we’re doing. Add more treatments, new brands. But it’s definitely a goal in the future to open another location,” she said.

“We do a lot of events and collaborations with other local and small businesses which is really a fun thing. We’ll kind of dabble in other wellness industries. We’ve done Pilates collaborations or arts collaborations. We really like to expand off that idea of self care and what that can mean to people in all different aspects.”

Canadians shifting car shopping focus away from aspirational luxury to practicality and affordability

By
Mario Toneguzzi
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Photo: AutoTrader
Photo: AutoTrader

Year-end Top Searched and Top Sold data from AutoTrader, Canada’s largest and most trusted automotive marketplace, reveals that economic pressures may well be weighing on Canadian consumers when it comes to the type of car they are shopping for – with many choosing vehicles that prioritize affordability, reliability and utility over luxury and aspiration.

At the same time that vehicle inventory on the AutoTrader marketplace reached record highs in 2024, luxury brands saw their lowest representation in both searches and sales since 2019, as Canadian consumer interest showed a shift toward practical, mainstream models.

Perennial favourites, such as the Ford F-150,Toyota RAV4 , and Honda Civic continue to be among both the Top Searched and Top Sold vehicles in 2024, while there were no luxury nameplates on the Top Sold list for the second year running. At the same time, mainstream vehicles such as the Toyota Corolla, Ford Escape, Hyundai Elantra, and Hyundai Tucson newly made their way onto the Top Sold list.

2024 Top Searched List2024 Top Sold List
1.Ford F-1501.Ford F-150
2.Toyota RAV42.Toyota RAV4
3.Honda Civic3.Honda CR-V
4.BMW 3 Series4.Dodge Ram 1500
5.Porsche 9115.Honda Civic
6.Ford Mustang6.Ford Escape
7.Mercedes-Benz C-Class7.Toyota Corolla
8.Honda CR-V8.Nissan Rogue
9.Chevrolet Corvette9.Hyundai Elantra
10.Toyota Tacoma10.Hyundai Tucson

This year’s Top Searched and Sold data from AutoTrader clearly reflects that Canadian consumers are putting more focus on affordability, reliability, and utility over aspirational vehicle purchases, said the company in a news release.

Ian MacDonald
Ian MacDonald

“Each year, AutoTrader analyzes millions of data points to uncover the evolving story of Canadian vehicle shopping behaviors,” says Ian MacDonald, chief marketing officer, AutoTrader. “This year, the data clearly points to a shift away from luxury vehicles across most of the country, underscoring the reality that many Canadian consumers are watchfully navigating a challenging economic landscape.”

Provincial Search Breakout:
Based on AutoTrader’s Top Searched data, some key regional preferences emerge, according to the company.

Ontario striking a balance – Ontario’s 2024 Top Searched list showcases a more balanced mix of luxury sedans, performance cars, and SUVs than in other provinces, with fewer trucks making an appearance. While cars continue their multi-year trend of dominating the Ontario rankings, the rise of the Toyota RAV4 and the addition of the Honda CR-V in 2024 points to growing consumer demand for larger, versatile vehicles in Canada’s biggest province.

B.C. gearing down from luxury – This year, British Columbia’s Top Searched list reflects a noticeable shift away from luxury vehicles, with only three luxury models appearing on the 2024 list (down from five last year), placing the province behind Ontario and on par with Quebec when it comes to conveyed interest in luxury vehicles. The Mercedes-Benz E-Class and C-Class are the luxury models that dropped off the list in 2024.

Quebec holding its purse strings drawn – As has been the case for some time, economical options continued to capture the interest of Quebec vehicle shoppers in 2024, with the Honda Civic maintaining its position as the top choice in the province. The Ford Mustang also held steady at #7, the same rank as the previous year. Meanwhile, all luxury models saw a drop in search rankings compared to last year.

Saskatchewan keeps on trucking – Trucks reinforced their dominance in the Top 10 Searched list in Saskatchewan in 2024, accounting for 60 per cent of all vehicle searches – the highest ranking anywhere in the country. The Toyota Tundra made a notable debut on the list, coming in at #9, while the Jeep Wrangler (#5 in 2023) was knocked off the Top 10 list in 2024. SUVs, meantime, have shown some upward movement, with the Toyota RAV4 increasing two spots to #2 and the Toyota 4Runner moving up one spot to #8.

Alberta doubling down on trucks – Alberta’s preference for trucks intensified this year, making up 50 per cent of the province’s vehicle search list, a notable increase from last year. With the Toyota Tundra coming onto the Top Searched list at #8, Albertans signaled their bold preference for truck and full-size SUV choices over the more balanced mix of vehicles seen in 2023.

Manitoba seeking variety – Manitoba’s 2024 Top Searched list showed significant movement, with only 30 per cent of vehicle models maintaining their position from 2023. Highlighting a preferential shift toward larger, more versatile options, both Jeep models from the 2023 list have been replaced by the Toyota Highlander (#7) and Toyota 4Runner (#8), effectively doubling Toyota’s presence on the province’s Top Searched list.

Maritimes dashing the middle ground – In the Maritimes, vehicle preferences highlight a shift toward larger vehicles like trucks and full-sized SUVs, while compact cars and smaller sedans held steady in consumer interest. With mid-sized vehicles squeezed out, larger vehicles dominated the top spots on the 2024 Top Searched list, while on the smaller, more affordable vehicle end, the Toyota Corolla made its debut at #10.

“This year’s research from AutoTrader also explored how Canadians are navigating the complexities of the current economic environment, revealing sustained demand amid increased inventory and moderate shifts in pricing. Overall, AutoTrader sees that Canadian car buyers are maintaining a resilient and adaptive mindset as they weigh affordability against a growing desire for larger, more versatile vehicles,” it said.

AutoTrader made the following key observations:

Vehicle purchase intent holding steady


The research AutoTrader conducted in August 2024 reveals that Canadians’ intent to purchase has remained stable over the previous year, with 27 per cent of consumers planning to buy a vehicle in the next six months, up slightly from 26 per cent in 2023.

Although the impact of high interest rates, gas prices, and inventory shortages did ease somewhat in 2024, price is still a key consideration for most buyers. According to AutoTrader’s data, 84 per cent say that “high vehicle prices” influence their purchase decisions.

While many Canadians remain cautious about their financial outlook, some are feeling more optimistic: 53 per cent believe their finances will improve over the next six months, up from 45 per cent who felt the same way a year earlier. Even so, economic factors like vehicle prices and inflation are the top factors that continue to influence vehicle purchasing decisions.

Despite these challenges, Canadians are staying active in both the new and used car markets. Cross-shopping is common, with nearly half of used car buyers (47 per cent) considering new vehicles, and 36 per cent of new car buyers exploring used options. This shows that while pricing and economic conditions are top of mind, many Canadians continue to search for what they believe is the right vehicle for their wants and needs.

SUV interest accelerates, but cars maintain appeal


AutoTrader’s marketplace data reveals that SUVs continue to remain highly popular with car buyers, accounting for 40 per cent of all vehicle searches in 2024, up two per cent from the previous year. Leading SUV models made up half of the Top Sold list for 2024 and continued to climb in search rankings. This surge in popularity aligns with a significant 43 per cent year-over-year increase in SUV inventory.

While consumer interest in SUVs continues to rise, cars still maintain a strong presence in the market. Despite a slight two per cent dip in search share, cars account for nearly half (49 per cent) of all vehicle searches on AutoTrader. This suggests that while SUVs are gaining ground, cars remain a significant part of the automotive landscape. This could also reflect ongoing interest in affordability, as cars are often perceived as more budget-friendly options.

Nationally, consumer interest in trucks has remained stable, with the category accounting for 10 per cent of all vehicle searches in 2024, virtually unchanged from the previous year. However, in 2024 trucks made up only 20 per cent of the Top Sold list, down from 40 per cent in 2023. Despite this, truck inventory across the country increased 13 per cent year-over-year.

Interest in EVs rise, even as purchase intent loses its charge


Electric vehicles continued to capture the attention of car shoppers in 2024, but widespread adoption remains elusive. Search interest in EVs on AutoTrader grew 9 per cent in 2024, yet accounted for just 8 per cent of total search volume on the site. While this interest was consistent across all regions, purchase consideration for EVs declined for the second consecutive year. According to a March study by AutoTrader, only 46 per cent of non-EV owners were open to buying an EV in 2024 (down from 56 per cent in 2023 and 68 per cent in 2022), highlighting a clear gap between interest and actual purchase intent.

Nationally, Tesla, Ford, and Audi continue to lead the pack in EV searches, reflecting ongoing consumer interest in these brands.

The role of incentives in EV Adoption


Incentives are playing an increasingly crucial role in encouraging adoption, with a clear correlation between regional incentive programs and heightened interest in EVs. In 2024, British Columbia and Quebec led the country, with EVs accounting for the highest share of total vehicle searches–11 per cent and 10 per cent respectively. In Quebec, where a generous $7,000 rebate is currently offered (set to decrease to $4,000 in 2025, $2,000 in 2026, and phasing out by 2027), there has been a notable uptick in demand in the short term. This surge is partly driven by automakers prioritizing EV inventory for the province in response to the incentive, as well as car shoppers eager to take advantage of the rebate before it phases out.

Hybrids gaining interest


While overall purchase intent for EVs has slowed down, interest in hybrids is on the rise. In fact, 62 per cent of EV intenders are now considering hybrid electric vehicles (HEVs), and 60 per cent are considering plug-in hybrid electric vehicles (PHEVs), with consideration for HEVs and PHEVs higher than Battery Electric Vehicle (BEV) (50 per cent). This shift towards hybrids coincides with a significant increase in availability, as listings for electric and hybrid vehicles have surged, growing 12 per cent year-over-year as of November 2024.

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RONA+ expands its presence in Quebec

By
Mario Toneguzzi
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RONA+ (CNW Group/RONA inc.)

RONA inc., one of Canada’s leading home improvement retailers operating or servicing some 425 corporate and affiliated stores, is converting 15 Big Box stores to the RONA+ banner in May 2025.

The company continues to reposition the RONA brand, which is now its sole retail brand in Canada, it said in a news release on Thursday.

J.P. Towner
J.P. Towner

“The results are very positive for RONA+ locations in Québec, reflecting our customers’ enthusiasm for this enhanced store concept, which is why we’ve decided to convert more stores in the province. We are fortunate to have a strong brand that resonates with Québecers and has been operating in Québec for 85 years,” said J.P. Towner, President and Chief Executive Officer of RONA inc.

RONA+ provides a top-tier home improvement experience for PROs and DIYers alike thanks to its fair prices, well-designed product lines, flexible payment options, and more. Other “+” include dedicated areas for popular brands such as DeWalt, improvements in the kitchen and seasonal departments, and a complete overhaul of the PROs department, said the company.

Sylvain Proulx
Sylvain Proulx

“The conversions that took place earlier this year were a success, thanks in part to the significant contribution of our store teams,” said Sylvain Proulx, Regional Vice-President, Stores – Quebec. “With these new conversions, we are investing significantly to make our new Big Box store model available to more consumers in the province. Our priority during this transition is to offer our customers the best possible experience, and we will continue to serve them with the same passion.”

The 15 stores that will soon be converted are:

  • Laval – 3065 Boul. Le Carrefour, Laval, QC
  • Saint-Laurent – 3600 Boul. Côte Vertu, Saint-Laurent, QC
  • Saint-Bruno-de-Montarville – 1221 Boul. des Promenades, Saint-Bruno, QC
  • Trois-Rivières – 4025 Boul. des Récollets, Trois-Rivières, QC
  • Chicoutimi – 465 Boul. du Royaume Ouest, Chicoutimi, QC
  • Gatineau – 777 Boul. de la Cité, Gatineau, QC
  • Mascouche – 175 Montée Masson, Mascouche, QC
  • Anjou – 7273 Boul. des Galeries d’Anjou, Anjou, QC
  • Gatineau (Le Plateau) – 165 Boul. du Plateau, Gatineau, QC
  • Joliette – 2000 Boul. Firestone Est, Notre-Dame-des-Prairies, QC
  • Saint-Eustache – 440 Rue Dubois, Saint-Eustache, QC
  • Saint-Jean-sur-Richelieu – 170 Rue Moreau, Saint-Jean-sur-Richelieu, QC
  • Granby – 200 Rue Saint-Jude Nord, Granby, QC
  • Rimouski – 385 Boul. Arthur-Buies Est, Rimouski, QC
  • Brossard (dix30) – 9800 Boul. Leduc, Brossard, QC

RONA inc. is one of Canada’s leading home improvement retailers headquartered in Boucherville, Quebec. The RONA inc. network operates or services some 425 corporate and affiliated dealer stores under the RONA+, RONA, and Dick’s Lumber banners.

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Everyday influencers driving the decisions of Canadian consumers

By
Mario Toneguzzi
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Photo- George Milton
Photo- George Milton

A recent study conducted by Léger on behalf of Heylist reveals that while 92% of Canadians do not consider themselves influencers, 74% of them report purchasing at least one product based on recommendations from friends, family, or acquaintances on social media.

Whether through friends, family members, or acquaintances, these online exchanges shape purchasing decisions, turning everyone into a potential influencer—often without even realizing it, said a news release.

Vicky Boudreau
Vicky Boudreau

“It’s not surprising that 27% of Canadians think that being an influencer requires a large audience. At Heylist, we aim to dispel this myth and allow as many people as possible to benefit from the booming creator economy. By highlighting the influential power of smaller creators, we are actively contributing to democratizing this industry,” explains Vicky Boudreau, CEO and co-founder of Heylist.

These smaller creators, known as nano-influencers, often have fewer than 10,000 followers online. Although their reach is more limited, they stand out due to their authenticity and direct connection with their community, said the release.

For brands, this presents an opportunity to connect with their customers in an authentic way through numerous trusted and genuine voices. It’s a trend to watch, especially as 46% of Canadians, including 67% of those aged 18-34, express a desire to collaborate with their favorite brands, it said.

“With a mission to provide opportunities for smaller influencers while simplifying marketers’ tasks, Heylist connects them through an easy-to-use platform. In addition to automating the steps in influencer marketing campaigns for its users, Heylist provides creators with the tools and support needed to succeed, regardless of their audience size,” said the company.

“It’s worth noting that last June, to support its growth, Heylist completed an oversubscribed funding round of $1.6 million, with major stakeholders including Accelia Capital, Investissement Québec, The51, and Anges Québec.”

Cineplex opens The Rec Room Granville (Photos)

By
Mario Toneguzzi
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Interior of The Rec Room Granville, photo credit: Tom Belding (CNW Group/Cineplex)

Cineplex, Canada’s leading entertainment and media company, is opening its Granville Street location of The Rec Room today in Vancouver.

The venue is Western Canada’s flagship location, set to become downtown Vancouver’s go-to destination for fun with three floors of endless entertainment, featuring amusement games, mini-golf, augmented reality darts, axe throwing, three dining destinations, private party rooms and live entertainment, said the company in a news release.

Ellis Jacob

“Granville Street holds a legacy of its own, historically known for fun and entertainment in downtown Vancouver, so we’re excited to become part of this iconic street,” said Ellis Jacob, President and CEO of Cineplex. “As leaders in entertainment, we’re adding the element of play to the community, paired with live entertainment and delicious food and beverages. We look forward to welcoming guests and ushering in a new era on this renowned entertainment strip.”

Spanning 45,000 square feet, Cineplex said the space seamlessly blends the historic sites of The Palms Hotel and Coronet Theatre buildings with a newly constructed development. Familiar to Cineplex, the site was also the location of Cineplex Odeon Granville 7, which the company operated until 2005.

“Excited to continue Cineplex’s legacy as part of Granville’s entertainment district, The Rec Room Granville celebrates the rich legacy of the street—once famously known as the “Street of Lights”—while preserving and honouring some of Vancouver’s most iconic landmarks. Guests will notice the Art Deco Dancer, prominently displayed on the exterior of the building and a stone replica on the ground-floor. Local legend says this iconic dancer was inspired by the original architect’s wife, a performer at the historic Coronet Theatre,” it said.

Interior of The Rec Room Granville, photo credit: Tom Belding (CNW Group/Cineplex)

The Rec Room Granville features:

  • Over 75 amusement games for endless play and friendly competition, where guests can win digital credits to exchange for prizes at The Trophy Case. 
  • Attractions include augmented reality darts and axe throwing, mini golf and pool tables.
  • A stage for live entertainment, set to feature local bands, DJs, comedy shows and trivia nights. 
  • The opening has generated close to 250 jobs.

Guests will have the choice of three dining options:

  • The ground-floor restaurant features a 75-seat bar, 160-seat dining area with an open kitchen and TVs for live sports. The menu was designed for social connection featuring favourites crafted with quality, like loaded nachos, lettuce wraps, jumbo wings and a decadent chocolate donut sundae. The Peach Don’t Kill My Vibe cocktail tower is perfect for sharing!
  • The Palms—a name derived from the location’s historic The Palms Hotel—a coastal inspired bar on the lower level, offering cabana-style seating and bold, flavourful, tropical inspired food and drinks including spiced jackfruit tacos, ahi tuna nachos and Clyde’s habanero margarita. The space also features a mural by local artist duo The WKNDRs.
  • The Shed, a quick-service restaurant located on the second floor offering a variety of drink and snack options including Buffalo chicken poutine and Korean corn dogs.

Cineplex is a top-tier Canadian brand that operates in the Film Entertainment and Content, Amusement and Leisure, and Media sectors. Cineplex offers a unique escape from the everyday to millions of guests through its circuit of 168 movie theatres and location-based entertainment venues. In addition to being Canada’s largest and most innovative film exhibitor, the company operates Canada’s favourite destination for ‘Eats & Entertainment’ (The Rec Room), complexes specially designed for teens and families (Playdium), and an entertainment concept that brings movies, amusement gaming, dining, and live performances together under one roof (Cineplex Junxion).

It also operates successful businesses in digital commerce (CineplexStore.com), alternative programming (Cineplex Events), motion picture distribution (Cineplex Pictures), cinema media (Cineplex Media) and digital place-based media (Cineplex Digital Media).

Cineplex is a partner in Scene+, Canada’s largest entertainment and lifestyle loyalty program.

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Exterior of The Rec Room Granville, photo credit: Tom Belding (CNW Group/Cineplex)
The Palms at The Rec Room Granville, photo credit: Tom Belding (CNW Group/Cineplex)

The Original Hot Chicken debuts in Canada (Photos)

By
Mario Toneguzzi
-

The Original Hot Chicken, a fast-casual concept specializing in Nashville-style hot chicken, has launched its first international brick-and-mortar location in Toronto.

As a flagship brand of Experiential Brands, an Atlanta-based global foodservice solutions company, The Original Hot Chicken’s debut into Canada is part of the brand’s plan to expand internationally and grow its footprint across North America, it said in a news release.

“The Original Hot Chicken’s Toronto opening signals a broader call for licensing partners ready to capitalize on the growing demand for premium fast-casual offerings which feature compelling unit economics including lower capital costs and operational simplicity. Situated at 20 Carlton Street between the bustling crossroads of Carlton and Yonge Streets, the 900-square-foot restaurant is optimized for both on-premises and takeout dining. Its graffiti-inspired interiors, vibrant pops of color, and bold design reflect the brand’s playful ethos and appeal to Toronto’s multicultural audience,” it said.

Experiential Brands said it specializes in scalable, chef-driven restaurant concepts, offering tailored solutions for operators—including licensing, white-label programs, and delivery-only models—to thrive in competitive markets.

“With this opening, we’re not just bringing a beloved American concept to Canada; we’re introducing a model designed to empower partners with proven tools for success,” said Aziz Hashim, founder and CEO of Experiential Brands. “The Original Hot Chicken’s vibrant menu and engaging guest experience are a perfect fit for the Canadian market, and we’re eager to collaborate with local licensing partners to expand our presence further.”

Photo: The Original Hot Chicken
Photo: The Original Hot Chicken

Experiential Brands has established a dedicated supply chain in Canada, ensuring operational efficiency and consistent product quality. This infrastructure, combined with a robust support system for marketing, operations, and scalability, positions licensing partners for long-term success, it said.

“Rooted in Nashville tradition, The Original Hot Chicken offers a menu built around its signature pickle-brined, cornflake-rolled hot chicken, with customizable heat levels and the exclusive “Comeback Sauce.” Fan favorites include chicken sandwiches, tender baskets, and wings. The Toronto location offers fresh halal-certified proteins, ensuring inclusivity for the city’s diverse population. This highly anticipated expansion comes with an exclusive surprise for food lovers: a selective menu from Flametown Burgers, a crave-worthy new brand featuring irresistibly savory creations. Flametown Burgers reimagines classic comfort food with bold, modern twists, focusing on handcrafted burgers, signature sauces, and unforgettable flavors,” said the company, adding that it is actively seeking licensing partners to bring its unique dining experience to new markets in Canada.

Experiential Brands, is a leading foodservice solutions company specializing in scalable, chef-inspired restaurant concepts.

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Photo: The Original Hot Chicken
Photo: The Original Hot Chicken
Photo: The Original Hot Chicken
Photo: The Original Hot Chicken

INDOCHINO Appoints Ryane Askew as VP to Drive 2025 Growth

By
Maya Johnson
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INDOCHINO Toronto King Street (Image: Dustin Fuhs)

INDOCHINO, the global leader in made-to-measure apparel, is poised to elevate its brand presence in 2025 through a strategic focus on brand development and customer engagement. Central to this initiative is the appointment of Ryane Askew as the new Vice President of Marketing, underscoring the company’s commitment to deepening consumer connections and driving sustained growth.

A New Chapter in Brand Evolution

Ryane Askew

“INDOCHINO has experienced remarkable growth over recent years, and we are now entering a new chapter where brand development will be central to our continued success,” stated Drew Green, Chief Executive Officer and President of INDOCHINO. “Ryane Askew brings a wealth of experience and a forward-thinking approach to marketing, making her the perfect fit to lead our efforts in shaping the future of the INDOCHINO brand.”

Ryane Askew is a seasoned growth leader with over 15 years of experience delivering impactful results for globally recognized brands, including Amazon, Nordstrom, Blue Nile, JCPenney, Pier 1 Imports, and Wyndham. Her expertise spans marketing, e-commerce, analytics, and technology, with a consistent focus on customer-centric leadership. 

“I am thrilled to join INDOCHINO at such an exciting time in the company’s journey,” said Askew. “The INDOCHINO brand has always stood for quality, craftsmanship, and personalization, and I look forward to leading the team in building a stronger connection with our customers.”

Strategic Initiatives for 2025

Image: Drew Green, INDOCHINO CEO

As INDOCHINO looks toward the future, the company’s focus on brand development is expected to encompass a variety of initiatives, including refining its digital presence, expanding marketing efforts across channels, and enhancing the overall customer journey. With the appointment of Ryane Askew, INDOCHINO is confident that these initiatives will not only strengthen its position in the market but also solidify its reputation as a leader in custom apparel.

Since its founding in 2007, INDOCHINO has been at the forefront of revolutionizing men’s fashion by offering tailored suits and shirts at prices comparable to ready-to-wear alternatives. The company has successfully transitioned from an online-only brand to an omnichannel presence, with numerous showrooms across North America. In recent years, INDOCHINO has expanded its product offerings and entered new markets, including the launch of women’s made-to-measure apparel in 2023.

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