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CBRE’s Urban Retail Team Partners with Joey Restaurants to Expand Presence in Downtown Toronto [Interview]

JOEY Yorkdale (Image: Olson Kundig)

Real estate company CBRE’s Urban Retail Team is working with the Joey Restaurant Group as their exclusive broker to assist with site selection for expansion of the brand across downtown Toronto. JLL is representing the chain for its expansion in the rest of Ontario.

Teddy Taggart

Teddy Taggart, Associate Vice President of CBRE’s Urban Retail Team, is working with Arlin Markowitz, Executive Vice President of the Team, to find locations in urban Toronto on high streets, downtown street fronts only and not any malls.

Arlin Markowitz

He said expansion is planned for both the Joey brand and its sister brand Local.

The casual restaurant concept, based in Vancouver, currently has 23 locations in Canada and eight in the U.S.

Joey at CF Toronto Eaton Centre (Image: Joey Restaurants)

Canadian locations include four in Calgary, four in Edmonton, one in Kelowna, two in Ottawa, five in Toronto, five in Vancouver and two in Winnipeg. In the U.S., there are four in California, three in Seattle and one in Texas.

“Both concepts have been performing very well for them,” said Taggart. “And they’re just looking to expand. They have a couple of them in each market now but they’ve been performing quite well as of recently post-COVID. So they’re just looking for a greater presence across both markets for both concepts.”

Taggart said they are looking for spaces of more than 4,000 square feet but the sweet spot is closer to 6,000 to 8,000 square feet with a patio and parking.

JOEY Bentall One in Vancouver (Image: Joey Restaurants)

“In terms of locations, Joey would be more sort of front and centre flagship. Think the (CF) Eaton Centre (in Toronto). High footfall. High density areas. Whereas Local it targets more neighbourhood. It might skew slightly younger, a little more approachable as a brand, and they also look for patios as well. But the Locals would be more like a local public eatery in a traditional sense hence the name. Both do a great job blending a fun environment with high energy but also do a much better job with the food menu than maybe your traditional pub style operator.

“It’s a good sign of the status of the F&B (food and beverage) market. There’s a lot of concerns about how they were recovering post-COVID and these guys are saying we’re doing more of these and we’re seeing great sales. It’s a nice messaging from a retail perspective that restaurant operators are doing quite well these days.”

Lawrence Hildebrand

Lawrence Hildebrand, EVP at JLL Canada Retail, is handling the expansion of Joey and Local for the rest of Ontario outside of downtown Toronto, including potential locations in Ottawa which is a targeted city for the chain.

Hildebrand said, “For the Joey brand, prominent locations in the 7,000 to 7,500 square foot range are ideal.  Having a significant patio in the 2,000 to 2,500 square foot range is a vital feature.” 

“For Local, the search is for spaces in the 4,000 to 4,500 square foot range, with a patio in the 1,500 to 2,000 square foot range.  Locations with patios that can be used year round or during inclement weather are preferred.”

JOEY at CF Rideau Centre (Image: Joey Restaurants)
JOEY Chinook Centre (Image: Joey Restaurants)

The first Joey opened in 1992.

“Like most of JOEY management, CEO Jeff Fuller started his remarkable journey flipping burgers, washing dishes and sweeping floors. It’s called paying your dues, learning from the ground up and understanding what success takes. “If there’s a secret,” he says, “it’s hard work, unwavering commitment to the customer and assembling the very best people”,” says the company on its website.

“Jeff absorbed valuable lessons from his family’s successful businesses before striking out on his own with a brand new concept in upscale casual restaurants. The first JOEY opened in 1992 and, as word spread, plans for a second location were quickly in the works. Today there are 30 JOEY Restaurants across Vancouver, Kelowna, Calgary, Edmonton, Winnipeg, Toronto, Seattle, California and Texas. Our model isn’t to repeat formulas but create spaces perfectly suited to the locale and its clientele. Each JOEY restaurant is unique, but they all have plenty in common: great food, lively environments, exceptional dining experiences.”

Courtney Stewart, Coordinator, Real Estate for the Joey Restaurant Group, said the restaurant brand is looking at major urban downtown cores and very busy dense areas for expansion.

“We’re really looking for really unique offerings . . . unique prime real estate,” said Stewart.

What’s Canada’s Food Supply Looking Like These Days? Interview with Sylvain Charlebois

St Lawrence Market in Downtown Toronto (Image: Dustin Fuhs)

In 2022, some food industry sectors in Canada, such as fresh produce and poultry, experienced record production. However, some sectors exported more food internationally in 2022 than in 2021, according to Statistics Canada.

“In addition, the food industry was affected by supply chain issues related to the COVID-19 pandemic, such as shipping delays, product and labour shortages, and price increases,” said the report.

From 2021 to 2022, the amount of fresh fruit (including citrus) available declined by 5.1 per cent to 72.9 kilograms per person. A 12.7 per cent increase in production was not enough to keep pace with an increase in exports (+16.8 per cent) and manufacturing (+13.2 per cent) and a decrease in imports (-3.6 per cent). The total amount of processed fruit available per person in 2022 increased by 4.9 per cent from the previous year to 17.1 kilograms of fresh fruit equivalent, said Statistics Canada.

In this video interview, Dr. Sylvain Charlebois, Senior Director, Agri-Foods Analytics Lab, Dalhousie University, discusses the state of food production and availability in Canada as well as issues the industry is facing when it comes to supply chains, shipping, labour and prices.

Farm Boy Sugar Wharf (Image: Dustin Fuhs)

In 2022, the availability of fresh vegetables (excluding potatoes) was 64.7 kilograms per person, a decrease of 5.9 per cent from 2021. While fresh vegetable production increased 3.9 per cent in 2022, imports declined 7.5 per cent and exports rose 7.8 per cent. Similarly, the availability of processed vegetables (35.0 kilograms of fresh equivalent per person) decreased by 3.2 per cent from 2021, said Statistics Canada.

“From 2021 to 2022, total poultry availability increased by 1.5 per cent to 25.5 kilograms (boneless weight) per person. Poultry exports were down 11.0 per cent from 2021. Red meat availability increased by 4.3 per cent in 2022, compared with 2021, to 32.4 kilograms (boneless weight) per person. Beef availability led the way in 2022, at 15.5 kilograms (boneless weight) per person (+2.9 per cent from 2021), as cattle slaughter increased from 2021. Pork availability in 2022 was 14.7 kilograms (boneless weight) per person (+6.6 per cent from 2021), as exports declined by 5.1 per cent from 2021,” added the report.

“From 2021 to 2022, egg availability increased by 0.6 per cent to 21.5 dozens per person, as egg production increased for the 18th straight year.

The availability of total milk decreased by 3.9 per cent in 2022, compared with 2021, to 58.6 litres per person. This was primarily caused by a drop in production of one percent milk and two percent milk. Total cheese availability decreased 1.4 per cent to 14.2 kilograms per person from 2021 to 2022. The amount of total cheese available in Canada increased by 0.4 per cent from 2021 but was outpaced by Canadian population growth.

“Availability of wheat flour increased by 2.0 per cent to 59.2 kilograms per person in 2022, compared with 2021. This gain was driven by improved growing conditions across Western Canada, which yielded a 4.1 per cent increase in wheat flour production, compared with 2021.”

The Video Interview Series by Retail Insider is available on YouTube.

Connect with Mario Toneguzzi, a veteran of the media industry for more than 40 years and named in 2021 a Top Ten Business Journalist in the world and the only Canadian – to learn how you can tell your story, share your message and amplify it to a wide audience. He is Senior News Editor with Retail Insider and owner of Mario Toneguzzi Communications Inc. and can be reached at mdtoneguzzi@gmail.com.

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Canadian Retail News From Around The Web For June 1st, 2023

Canadian Retail News From Around The Web

News at a Glance

Retail Insider is streamlining its Canadian retail news from around the web to include a handful of top news stories that can be viewed quickly during the day. Here are the top stories from the past 2 days.

Selwyn Crittendon named new chief executive at Ikea Canada (CTV)

11,000 workers poised to bargain with large Canadian grocery retailers (Grocery Business)

Freedom Mobile workers seeking union after acquisition: Teamsters Canada (BNN)

Laid off Shopify workers launch class action suit over misleading severance packages (CBC)

Walmart, Empire, Calgary Co-op winners of retailing excellence awards (Grocery Business)

Winners of the 30th annual Canadian Grand Prix awards (Grocery Business)

Vancouver’s celebrated Dayton Boots changing its name to Wohlford & Co. in forced rebranding (CBC)

After more than 90 years, it’s time to rebuild iconic Halfmoon Bay General Store (Vancouver Sun)

‘Our final farewell’: Vancouver’s first package-free grocery company shuttering for good (VIA)

Workspace of the Month: Inside SSENSE’s State-Of-The-Art Montreal HQ (Canadian Business)

Popular liquidation store finds new home in downtown Orillia (Orillia Matters)

RONA affiliate dealers open first urban store in the West (Hardlines)

Giant Tiger opens store in Huntsville ON (Newswire)

Kal Tire acquires Frisby Tire’s Ottawa-area stores (Jobber Nation)

Hidden camera found in Aritzia employee washroom, Halton police investigating (CityNews)

Opinion: Ford government should just go ahead and privatize Ontario liquor sales (Yahoo)

The New Grocery Code of Conduct Should Benefit Both Canadians and the Food Industry [Op-Ed]

Metro Front Street (Image: Dustin Fuhs)

The cost of filling your grocery cart in Canada increased by 10.3 per cent in 2022 and is projected to increase by an additional five to seven per cent this year.

What is particularly troubling about the food crisis is that the high prices seem to be impacting all food product categories, suggesting the problem is affecting the entire food supply chain rather than specific items or sub-sectors.

In response to this and other concerns, the House of Commons Standing Committee on Agriculture and Agri-Food initiated studies on Food Price Inflation and Global Food Insecurity, which included two separate meetings with the heads of four of the five major Canadian grocery retailers.

A result of the meetings — and a cause for cautious optimism — is the decision to develop a grocery code of conduct to address issues in the food supply chain.

The code is meant to address long-standing issues in the industry, including grocery retailers imposing large fee increases on suppliers without notice.

Standing committee meetings

On March 8, the presidents of Loblaw, Metro and Empire (Sobeys) were summoned to Ottawa to testify before the House of Commons agriculture committee. The president of Walmart Canada appeared before the committee on March 23.

In both meetings, the executives indicated that food price inflation was due to problems with global supply chains in the aftermath of the COVID-19 pandemic: commodity price increases, labour shortages, transportation bottlenecks, weather disasters and higher energy costs.

Michael Medline, President and CEO of Empire Company Limited, left, and Galen G. Weston, Chairman and President of Loblaw Companies Limited, wait to appear as witnesses at the Standing Committee on Agriculture and Agri-Food investigating food price inflation in Ottawa on March 8, 2023. THE CANADIAN PRESS/Spencer Colby

To what extent those meetings helped clarify the complex issues affecting grocery supply chains appears to be still in debate. But the decision to create a grocery code of conduct could make these meetings worth it in the long run.

The code of conduct is currently being drafted by grocers, suppliers and Agriculture and Agri-Food Canada, a government department focused on the country’s agriculture and agri-food sector.

What the new code should include

The grocery code of conduct is still in development. The draft seems to prioritize resolving disputes, rather than making long-term structural changes to the way the supply chain operates.

But this could change in the future. According to members of the code’s steering committee, it will be possible to amend the code once it’s up for review in 18 months.

As an expert in supply chain management, I have recommendations for future editions of the code to strengthen relationships and performance across the industry. These changes would benefit not only the companies involved, but also Canadian consumers.

The grocery code of conduct is being drafted by grocers, suppliers and Agriculture and Agri-Food Canada. THE CANADIAN PRESS/Paul Chiasson

The ultimate target of the new code should be consumers, while also securing prosperity of the supply chain. To do this, the code should accomplish two things: promoting horizontal competition while also fostering vertical co-operation in the industry.

Horizontal competition refers to rivalry between organizations operating at the same level to gain customers — like competing retailers, for example.

Vertical co-operation aims to strengthen relationships between companies operating at various stages of the supply chain. Its objective is to improve collaboration in areas including production, distribution, information sharing and pricing.

Supply chain management practices

Supply chain management practices could be used to foster both horizontal competition and vertical co-operation in the supply chain.

Extensive academic research has documented the successful implementation of these practices across industries including, but not limited to, groceries.

There is equally ample evidence highlighting the benefits of these management practices in areas such as supply and logistics costsdelivery reliability and sustainability.

The research recommends introducing collaborative practices that go beyond the dispute-resolution measures outlined in the code draft. These practices include:

  1. Collaborative planning, forecasting and replenishment (CPFR). This program aims to improve coordination across the supply chain to reduce uncertainty, improve responsiveness, and minimize costs such as bloated inventories and expedited orders. CPFR is highly applicable to the grocery supply chain. In fact, it was initially developed by Walmart in 1996 and is currently used by the LCBO and other consumer goods companies in Canada. The code should encourage the adoption of specific CPFR practices, such as joint forecasting between buyers and suppliers.
  2. Target costing. Under this approach, buyers and suppliers work together to reduce costs to guarantee a maximum selling price while protecting margins. As authors James P. Womack and Daniel T. Jones have indicated, this approach requires the “relentless scrutiny of every activity along the value stream.” For this approach to be effective, it must be collaborative and include the fair distribution of responsibility, authority and benefits among supply chain partners.
  3. Information sharing. Research indicates that knowledge exchange yields significant benefits to both buyers and supply networks. The grocery code could facilitate the distribution and exploitation of knowledge, technologies and best practices across the supply chain. These processes would enable joint problem-solvingimprove optimization and the ability to cope with variations in supply and demand.

Ultimately, competitive goals should apply to the entire supply chain, rather than to specific stages. It is well-known that squeezing suppliers can, in many instances, quickly erode the supply base. These policies can be severely detrimental not only to the whole industry — including buyers — but also to consumers.

What we need is a comprehensive code of conduct that ensures the long-term sustainability of the industry, while also protecting consumers in the event of future supply imbalances.

By Giovani J.C. da Silveira, Professor, Operations and Supply Chain Management, University of Calgary

This article is republished from The Conversation under a Creative Commons license. Read the original article.

Columbus Café Expands Rapidly in Canada, Opening 10th Location in Montreal and Announcing First Toronto Location [Interview]

Columbus Café & Co

Columbus Café & Co continues to expand its footprint in Canada with the recent opening of its 10th location in Montreal and announcing it will open its first Toronto location in early Fall.

Tony Flanz

Tony Flanz, of Think Retail, which consults and represents international, national, and regional retail chains and is part of Columbus Café & Co’s expansion, said the plan is to open at least 20 locations in the next 12 months.

“Ideal spaces are 1,500 square feet and the preference is for corner locations and/or drive-thru opportunities along high streets, as well as super regional malls, open air plazas, train stations, hospitals and airports,” he said.

“We are flexible. We’re happy to look at something a little bit larger. We’re a bit of a chameleon. We can look at anything from a kiosk at 250 square feet plus some seating to 800 square feet grab and go. So we really can be flexible depending on the location.”

Columbus Café & Co in Montreal (Image: Dustin Fuhs)
Columbus Café & Co in Montreal (Image: Columbus Café & Co

The first North American café debuted on Mont-Royal Avenue in Montreal in 2020 and already there are 10 locations in and around the city. 

The newest is a 2,000-square-foot café at 2020 Robert Bourassa in Montreal, at the foot of a busy office tower owned by Canderel.

Columbus Café & Co will open its first Toronto location, at 283 Adelaide St. W. in the PJ Condos tower. The location is close to 1,700 square feet.

“Toronto was always part of the plans,” said Flanz. “The company has designs to open at least 100 locations in Canada in their first five years of entering the market. So the gradual scale was always to look in Toronto in year three of the program.

“That particular location we collaborated with Urban Reform who had the listing for that space and felt a coffee shop market was very underserved in that area of Toronto, on that street where there’s a lot of QSR restaurants that are very successful. The location has a lot of frontage and a major patio opportunity which we thought we could be very creative and try to animate that corner with our branded elements and we’re very excited about doing so.”

283 Adelaide St. W. in the PJ Condos (Image: Condos.ca)
Image: Columbus Café & Co

He said Toronto and Montreal are big areas of focus for expansion. It is also looking at developing more drive-thru locations which is a top priority. It’s also looking to be in financial cores and entertainment districts, hospitals, airports. High traffic walking streets have always been a part of the core business.

Flanz said the company has built a reputation as France’s favourite coffee shop. 

It was founded in 1994. The brand grew because of its premium coffee products and varied menu—sandwiches, salads and Buddha bowls, plus an array of quality baked goods and sweet treats—housed in modern inviting spaces where customers can enjoy a quick bite or linger with friends over coffee and a meal. 

In 2001, the company opened its first café outside of France—in Brussels—and three decades after its inception, Columbus Café & Co operates more than 200 locations across France and internationally.

“We will partner and align with some charitable entities each time we open markets,” said Flanz. “When we open in Toronto we will look to align with an organization that helps others, that we feel has synergy with our global mission and objectives.”

In a previous interview with Retail Insider, Maxime Mayant, the company’s CEO in Canada, said:  “A large food offering to share every moment of the day whether it is lunch, breakfast, or snack . . . Our values ​​are as follows: Live, share and enjoy. We cultivate healthy eating and products and do as much as possible on site. We also cultivate ecology throughout the process, whether for fair trade organic coffee, packaging, rules in branches.”

Swarovski Opens Unique One-of-a-Kind Canadian Concept Store on Bloor Street in Toronto [Photos]

Photo: Dustin Fuhs

Austrian crystal brand Swarovski has launched its ‘Instant Wonder’ flagship concept store in Canada with a single location on Bloor Street in Toronto. It is one of a select few stores for the new concept globally with the store replacing a previous Swarovski location that recently closed nearby. 

The new 1,900 square foot Instant Wonder Swarovski is located at the Manulife Centre, with a Bloor Street-facing entrance in the space between the main entrance to Eataly and the main entrance to Manulife Centre. It is one of only 27 Instant Wonder stores around the globe according to Swarovski, following the concept’s launch in 2021. Manon Parisien of Aurora Realty Consultants negotiated the lease on behalf of Swarovski. CBRE’s Urban Retail Team represented landlord Manulife including Arlin Markowitz, Alex Edmison, Jackson Turner, Teddy Taggart and Emily Everett.

The Toronto store is highly experiential according to Swarovski. The location “pays homage to the shimmering beauty of crystal” with an interior of “mesmerizing metallic finishes and fluted glass combined with chrome and silk touches throughout.” The store, as with other Instant Wonder flagships, is colour-blocked in blue — various stores globally feature other colours. The experience also includes packages that are wrapped up with signature gross-grain silks and velvets. 

Swarovski at Manulife Centre (Image: Dustin Fuhs)
Photo: Dustin Fuhs

A collection of octagon display cases on the walls of the store showcase a range of jewellery and other offerings adorned in Austrian crystals, and the store also carries an assortment of accessories, figures and collectables, gifts and other categories displayed throughout.

Kolja Kiofsky

“We are thrilled to continue expanding the footprint of our new retail landscape which will allow customers to explore Swarovski collections in a modern luxury environment,” said Kolja Kiofsky, General Manager, Swarovski North America. “Our newly opened presence on Bloor Street underscores Swarovski’s commitment to our business development and to delivering joyful extravagance to our customers in North America.”

The new Swarovski replaces a former location that shut at 2 Bloor Street West in early 2022. That former location, which operated since 2002, shut along with an adjacent Talbots store so that construction could begin on a new Lululemon flagship that will open early next year at the northwest corner of Yonge and Bloor Streets. 

Swarovski at Manulife Centre (Image: Dustin Fuhs)
View of Swarovski from the Bloor Street lobby of Manulife Centre. (Photo: Dustin Fuhs)
Photo: Dustin Fuhs

Swarovski operates standalone stores across Canada and the brand also wholesales in jewellers nationally. The Manulife Centre Instant Wonder store is expected to be the only one of its kind to open in Canada. Swarovski was founded in 1895 in Austria and the company designs, manufactures and sells a range of crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. The company has about 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people.

The Manulife Centre is anchored by a 50,000 square foot Eataly location that opened in late 2019, as well as a Loblaw City Market grocery store, Shoppers Drug Mart, LCBO, Birks, and a new Earls restaurant is currently under construction that will open in the winter. Several smaller retailers also operate in the mixed-use Manulife Centre, including Ron White shoes, Over the Rainbow Jeans, Studio D, Petra Karthaus and others. 

There have been plenty of changes nearby in terms of retail, with more to come. Fabricland recently opened a store in the former H&M space at 15 Bloor Street West, and the location could remain open until the site is demolished for a proposed mixed-use tower. Next to that is the construction of an Apple store at 1 Bloor Street West, and across from that will be a new tenant that will replace Nordstrom Rack which shut a couple of weeks ago. Morguard’s properties on the north side of the street, including the Holt Renfrew Centre, will be seeing two new significant Canadian retail tenants while further west along Bloor will be several new luxury retailers that will be opening throughout the remainder of the year. Names include Rolex, Van Cleef & Arpels, Ferragamo, Saint Laurent, Alexander Wang, Bonpoint and others. 

Additional Photos from Swarovski at Manulife Centre on Bloor Street

Swarovski at Manulife Centre (Image: Dustin Fuhs)
Swarovski at Manulife Centre (Image: Dustin Fuhs)
Swarovski at Manulife Centre (Image: Dustin Fuhs)
Swarovski at Manulife Centre (Image: Dustin Fuhs)
Swarovski at Manulife Centre (Image: Dustin Fuhs)
Swarovski at Manulife Centre (Image: Dustin Fuhs)

Healthy Planet Expands in Southern Ontario with 4 New Locations and Innovative Healthy Planet Kitchen [Interview]

Photo courtesy of Healthy Planet

Healthy Planet, one of Canada’s fastest growing health and wellness retail chains, has opened four new locations in southern Ontario – Toronto, Scarborough, Ajax and London.

Healthy Planet started in 1995 and quickly became one of Canada’s fastest growing, Canadian owned, health and wellness grocery chains with 33 retail stores currently operating. 

Muhammad Mohamedy

Muhammad Mohamedy, General Manager of Healthy Planet Canada, said the company’s mission is to help Canadians live healthier every day. 

“We are ever expanding our store format with an added range of health and wellness products, including supplements, vitamins, sports nutrition, health foods, organic groceries, bath, beauty, pet supplements, eco-friendly home products and fresh prepared food,” he said.

“We are especially proud to announce the launch of our Healthy Planet Kitchen at the Ajax location, which will offer a chef-inspired menu comprising of soups, salads, sandwiches, wraps, bowls, pizzas, freshly squeezed organic juices, smoothies, breakfast items, baked goods, and snacks. All of our offerings are artfully prepared and assembled from scratch daily. 

“Our aim is to make it simple for our customers to prioritize their health and wellness with a menu that is predominantly organic, delicious and exclusive to our kitchen.”

PHOTO: HEALTHY PLANET

The concept began as a small kiosk in a strip mall on Danforth Avenue in Toronto. It then opened its first store at the Parkway Mall in early 1998.

Mohamedy said the company is working on another four locations this year – two new stores and two renovations. A new store should be opening in Richmond Hill in July or August and another store in downtown Toronto at Yonge and Dundas in September and October. The current Oakville location is being renovated to a bigger footprint that should be completed by September. 

“We have another six locations signed for next year,” he said.

“Our strategy has always been to go into the markets where there’s not a lot of health food stores available or where there’s not a lot of natural supplements, groceries. We’re going into a lot more of the groceries aspect to it – organic groceries and natural food. That is one area we’ve been really pushing through.

“Now we’re also adding a kitchen. We started that with one location but this year we’re adding three more locations where it’s kind of grab and go food but a healthier version of it. So instead of going to fast food we have natural fast food available.”

Image: Healthy Planet

Mohamedy said a kitchen will be going into the Oakville location as well as an existing store in Mississauga. A kitchen will also be part of the new Yonge and Dundas store and also one in its Etobicoke location.

He said there are plans for more kitchens.

“It won’t be everywhere but where the space allows us to do it we’re going to be adding one in and this is one of our strategies to add that in as there’s a consumer demand for healthier food,” said Mohamedy.

“We’ve done some research on it and people are looking for options other than going to McDonald’s or other major fast food places.”

He said there’s no limit to the company’s expansion plans.

“As long as we’re growing, our sales are good. One of the key things for us is having well-trained staff at our stores – the customer service element. As long as we’re able to keep that mark, we’ll continue to grow,” he said.

Currently the company is concentrated in southern Ontario with a couple of stores in Ottawa. Does the company have plans of going beyond that geography?

“For this year and next year, we don’t have any plans to go outside of Ontario,” said Mohamedy. “But beyond that we’re looking at all the options available. Ontario is the biggest market in Canada so we want to make sure that all areas are covered before we go there. For new areas you need to have a strong team and we’re building towards that right now.”

Mohamedy said the company has realized that today’s consumers are having a hard time making ends meet with inflation on the rise. So the company is aligning its brand with food banks and organizations where it can be part of the community.

“Even though we’re expanding we still want to be involved in every community that we go. So the prices that we put in our stores is also reasonable and at the same time we want to be aligned to the charities,” he said.

Canadian Restaurants Facing Impending Bankruptcies as CEBA Loan Repayment Deadline Looms [Survey]

Recent research released by Restaurants Canada reveals a 116 per cent increase in bankruptcies for Canadian restaurants compared to 2022, and much of this is due to the unpredictability of running a small business in Canada. 

As the Canadian Emergency Business Account (CEBA) loans are nearing their Dec. 31 repayment deadline, a Restaurants Canada survey has found that nearly 20 per cent of restaurants that have yet to reimburse the government will not be able to repay it in part or at all given the state of Canadian foodservice. 

The organization believes the number of bankruptcies, and local restaurant closures, will only grow.

“Thousands of small independent operators in our industry are at breaking point as a result of their CEBA debts. That’s why we are calling on the Deputy Prime Minister, Chrystia Freeland to take meaningful action by adopting our CEBA repayment proposal to help ensure their survival,” said Olivier Bourbeau, Vice President, Federal & Québec Affairs. 

Queen Anne on Richmond Street in Toronto Shuttered (Image: Dustin Fuhs)

“We are nearing our sector’s summer high season. However, with half of all foodservice companies currently operating at a loss or just breaking even and 80 per cent making less profit today compared to pre-pandemic (2019), many of our members are weighing their options to either remain open and continue incurring further debt, or close their businesses and file for bankruptcy; a decision on CEBA before the summer season is integral to providing small-businesses with predictability.

Olivier Bourbeau

“Not a lot of people know that yes the sales are back from COVID but the profitability is not there. Therefore an average restaurant only makes between two and three per cent pre-tax margin. When we see a lineup in front of a restaurant it’s not because it’s full, it’s because we don’t have enough people to serve – the labour shortage. So we operate at 80 per cent capacity with small, small, thin margins.

“Half of the restaurants, 51 per cent, are breaking even or losing money every day – every day. What we’re proposing is a win win. We want to reimburse. Restaurant owners are entrepreneurs. They are proud. They want to continue to work. They built a business. They just want more time to be able to reimburse.”

Restaurants Canada is calling on the federal government to adopt its CEBA repayment proposal from RC’s 2023 Federal Pre-budget Submission. With only a few weeks until the House of Commons rises for the summer on June 2, and the repayment deadline quickly approaching on Dec. 31, 2023, time is of the essence to address the acute CEBA loan repayment challenges facing restaurants and other small businesses, said the organization.

Restaurants Canada said its CEBA recommendations ask Parliament to provide struggling small businesses with a 36-month payback extension on CEBA loans, with a scale-down model on the forgivable portion. The effective plan will ensure that taxpayer funds are paid back to the government owed while saving thousands of restaurants and other small businesses from being forced to declare bankruptcy in the near future.

For the majority of Canada’s foodservice sector, the pandemic created seismic financial challenges which it is still struggling to recover from. In response, the federal government launched the CEBA program, which gave small businesses, including 83 per cent of table service and 56 per cent of quick-service restaurants, and not-for-profits interest-free loans of up to $60,000, said the organization.

“For many restaurateurs, the December 31st repayment deadline is simply impossible to meet – which reflects the state of our industry as a whole. Post-pandemic operational challenges like inflation, labour shortages and supply chain hurdles are further diminishing the profitability of these businesses and lengthening the sector’s recovery process entirely,” said Bourbeau.

He said its proposal would save thousands of restaurants in Canada and tens of thousands of small businesses in Canada.

According to Restaurants Canada:

  • Canada’s foodservice industry has hit the 100-billion-dollar mark, yet when adjusted for inflation, in comparison to all other Canadian business sectors, restaurants have experienced a 12 per cent drop in economic activity (GDP) from 2019 to 2022; second last to the arts, entertainment and recreation industry which is down by 19 per cent, and;
  • Nearly every operational cost is on the rise due to inflation; utilities have increased by six per cent, proteins have increased by nine per cent (beef), 11 per cent (seafood), 13 per cent (chicken), and cooking oil (up 40 per cent), as well as rising labour costs, and restaurateurs have been forced to absorb as much as they can to avoid impacting consumer traffic.
Shuttered Fran’s Restaurant on Front Street (Image: Dustin Fuhs)

The Canadian Federation of Independent Business said 78 per cent of small business owners report that getting extra time to repay their CEBA loan will increase the likelihood of their business’ survival. The CFIB said its data shows 49 per cent of small businesses are still making below normal revenues, with those in hospitality, arts and recreation, retail and social services hit the hardest.

“Many small businesses are trying to repay their COVID-related debt, while facing an onslaught of additional challenges. High interest rates, inflation and labour costs are all making it hard for small businesses to keep their head above water, let alone make any dent in the debt they were forced to take on to survive pandemic restrictions,” said Dan Kelly, CFIB president. 

“If the government helped ease their debt burden, small businesses could reinvest the money into employees or back in their business. Otherwise, we may see more business failures as businesses realize they can’t afford to stay open.”

The CFIB said 72 per cent of small businesses need to see CEBA repayment rules extended, with 30 per cent preferring a deferral of one year and 42 per cent preferring two years. It said only 10 per cent of businesses that took on a CEBA loan have been able to repay it entirely, while another 47 per cent say they will be able to repay it by the end of 2023. If the CEBA loan is not repaid by December 31, 2023, small business owners will lose the up to $20,000 forgivable portion and start accruing interest.

The CFIB is calling on the federal government to extend the repayment deadline for the CEBA loan to end of December 2025 or at least end of 2024; consider additional debt forgiveness; and implement an appeal process for CEBA loan recipients that are now deemed ineligible.

Canadian Retail News From Around The Web For May 30th, 2023

Canadian Retail News From Around The Web

News at a Glance

Retail Insider is streamlining its Canadian retail news from around the web to include a handful of top news stories that can be viewed quickly during the day. Here are the top stories from the past several days.

Inflation is changing the way Canadians are spending (Globe & Mail)

A large number of Canadians don’t trust food companies with AI: Sylvain Charlebois (Grocery Business)

How Sundays, A Canadian Furniture Brand, Is Growing When Many Other Home Retailers’ Sales Are Slowing. (Forbes)

Loblaw winding down third-party marketplace, focusing on pharmacy and grocery online (Canadian Grocer)

Ottawa’s token gesture for lowering credit-card fees favours Bay Street over Main Street (Globe & Mail Op-Ed/ subscribers)

Retail employees are struggling with mental health (Hardlines)

Ex-Burnaby Metrotown Oak + Fort clothing store employee charged in alleged $81K fake refund fraud (Castanet)

Is Toronto hurtling toward a ‘city-cession’? New data paints a gloomy picture as consumer spending slows (Toronto Star)

Sweet Potato grocery store opens in midtown Toronto after delays (Streets of Toronto)

Quality Foods opens in Colwood, B.C. (Grocery Business)

Ren’s Pets to open 2 new retail locations (Pet Food Processing)

Nova Scotia seeing steady increase in number of farmers’ markets (CBC)

Healthy food increasingly out of reach for Vancouver Island’s poorest, says report (Times Colonist)

Manitoba Opposition Member Raises Idea of Government Action on Grocery Prices (ChrisD) ********

Louis Vuitton Opens Canada’s 2nd Men’s Ready-to-Wear Concession at Holt Renfrew Ogilvy in Montreal [Photos]

Photo: Craig Patterson

French luxury superbrand Louis Vuitton has expanded its presence in the Montreal market with the unveiling of a men’s ready-to-wear concession on the fourth floor of Holt Renfrew Ogilvy. It’s the second men’s concession for Louis Vuitton in Canada, and a women’s space could follow in Montreal according to staff. 

The Montreal men’s concession opened on Friday of last week in a central open space on the 40,000 square foot Holt Renfrew Ogilvy men’s floor. Included is a range of clothing as well as footwear, bags and accessories. Some of the pieces are colourful with some hard-to-find pieces on offer. 

A women’s ready-to-wear trunk show will be coming to Holt Renfrew Ogilvy in Montreal in August, according to staff at Louis Vuitton, and a women’s concession in the store could follow. Louis Vuitton has had a presence for bags and accessories at Holt Renfrew Ogilvy since its opening in 2019, as well as at the former Ogilvy department store since 1989. 

The men’s floor at Holt Renfrew Ogilvy was unveiled in the spring of 2019, featuring a roster of leading luxury brands in concession spaces. Other big names include Gucci, Saint Laurent, Prada, Dior, Brunello Cucinelli and others. 

Photo: Craig Patterson
Fire map of the 4th floor of Holt Renfrew Ogilvy, showing the new Louis Vuitton men’s concession area.

The Montreal men’s Louis Vuitton concession follows the opening of a Vancouver men’s concession which debuted on the concourse level of Holt Renfrew’s men’s floor in late 2017. A women’s ready-to-wear concession subsequently opened at Holts in Vancouver during the pandemic. 

Louis Vuitton menswear is also available at standalone Louis Vuitton flagship stores in Toronto (Bloor Street West and Yorkdale), as well as in Vancouver at the standalone flagship in the Fairmont Hotel Vancouver — the Vancouver location is seeing a renovation and expansion that should be open soon. Louis Vuitton also has standalone stores carrying bags, footwear and accessories in Edmonton and Calgary. The brand is said to be eyeing expanding the Edmonton market with ready-to-wear which would involve growing the existing 4,600 square foot store.  

The Montreal market will be getting considerably more Louis Vuitton ready-to-wear next year when the brand opens a standalone flagship location at Royalmount. The 9,150 square foot store, expected to open in August of next year, will become one of the largest in the country for Louis Vuitton and will have a full range of men’s and women’s clothing as well as bags, footwear, accessories and other categories. 

Photo: Craig Patterson
Photo: Craig Patterson

The brand also operates bag/accessory concessions at Holt Renfrew in Vancouver, Toronto (50 Bloor St. W. and Yorkdale) and at Holt Renfrew Ogilvy in Montreal. Vuitton exited Holts in Edmonton and Calgary several years ago to open standalone stores in those cities. 

Louis Vuitton could expand even further in Canada with the possible opening of at store at Oakridge Park in Vancouver, which is the new name for the redeveloped Oakridge Centre which is expected to be completed in either late 2024 or early 2025. Sources said that LVMH has not yet fully committed to the centre but given that Chanel is said to be a confirmed future tenant, other luxury brands are expected to follow. 

Canada’s first Louis Vuitton store opened in 1983 in Toronto at 110 Bloor Street West, with a second location, being a concession, opening at Holt Renfrew in Vancouver in 1987. Louis Vuitton opened its first standalone Vancouver store in 1996 at the Fairmont Hotel Vancouver and that location was expanded to about 10,000 square feet in 2010. 

In Toronto, Louis Vuitton has had several progressively larger storefronts on Bloor Street — in 2012 the brand vacated its 6,000 square foot space at 111 Bloor Street West for an 18,000 square foot ‘Maison’ space across the street at 150 Bloor. At Yorkdale, as well, Louis Vuitton unveiled a standalone 7,200 square foot comprehensive store in the mall in the fall of 2020, while keeping its 4,000 square foot bag/accessory concession at Holt Renfrew — combined sales between the two locations in the mall are said to be in the $100 million range. 

Photo: Craig Patterson

Louis Vuitton recently operated a 1,200 square foot concession at Saks Fifth Avenue in downtown Toronto, which opened in early 2016 and shut at the end of 2021. The brand also had a store in the resort town of Banff, Alberta, from 1996 until its closure in the spring of 2011. 

Louis Vuitton is a division of LVMH and has stores and concessions globally. The brand was founded in 1854 by the man of the same name, and has expanded beyond luggage and bags to become a lifestyle brand. Sales are in the billions of dollars annually globally.