Navigating Property Management Trends: A Discussion with Johanne Marcotte, EVP Portfolio Management at JLL [Interview]

Date:

Share post:

Craig and Johanne Marcotte, Executive Vice President, Portfolio Management, Retail at JLL Canada, discuss property management trends, emphasizing the importance of a global network, sustainability, and adapting to changing tenant expectations and technology. They delve into JLL’s approach to navigating these trends, offering insights for property owners and investors.

Johanne Marcotte

Property management has evolved from merely overseeing spaces to curating experiences, with a focus on health and well-being. Johanne highlights the challenges posed by regulatory variations in sustainability efforts. She emphasizes the need for a nuanced approach, prioritizing people, technology, and sustainability to excel in property management.

JLL’s extensive expertise and global network enable them to deliver exceptional results for their clients, promoting trust, transparency, and execution.

The Interview Series audio podcasts by Retail Insider Canada are available on Apple Podcasts, Stitcher, TuneIn, Google Play, or through our dedicated RSS feed for Overcast and other podcast players. Also check out our The Weekly audio podcast where Craig and Lee discuss popular content published on Retail Insider which is part of the The Retail Insider Podcast Network.

Subscribe, Rate, and Review our Retail Insider Podcast!

Follow Craig:

Follow Retail Insider:

Listen & Subscribe:

Share your thoughts!

Drop us a line at Craig@Retail-Insider.com. You can also rate us in Apple Podcasts or recommend us in Overcast to help more people discover the show!

Background Music Credit: Hard Boiled Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License. http://creativecommons.org/licenses/by/3.0/

RELATED ARTICLES

Subscribe to the Newsletter

Subscribe

* indicates required

RECENT articles

Retail Insider “Q3 2026 Discount & Off-Price Report”: More Transactions Put Value Models to the Test

Dollarama and TJX Canada generated more purchases as value competition expanded. Retail Insider’s Q3 report examines the different retail models behind that demand and the margins needed to sustain it.

Halifax’s Iconic Mezza Lebanese Kitchen Expanding into Ontario

Mezza Lebanese Kitchen is coming to Ontario and bringing the tradition that has made them Halifax’s most beloved and #1 voted Middle Eastern Restaurant for over 35 years.

Hyatt plans 10 Canadian hotel openings in 2027 as portfolio expansion continues

Hyatt says its Canadian hotel portfolio has quadrupled since 2017, with more than 40 development deals in its pipeline and new brands preparing to enter the market.

Canadian employers respond to economic pressures with hiring freezes, layoffs and increased automation: Littler

A Littler survey of 200 Canadian business leaders finds economic uncertainty, U.S. tariffs, regulatory changes and artificial intelligence are reshaping workforce decisions and workplace policies.

Primaris REIT Advances Hudson’s Bay Leasing as Mall Redevelopment Program Moves Forward

Primaris REIT has increased long-term leasing commitments for former Hudson's Bay stores to 728,000 square feet. Its Q3 2026 results outline projected rental income, redevelopment spending, and the company's acquisition and disposition strategy across Canadian shopping centres.

Retail trade rebounds in August on widespread strengths across most subsectors: Statistics Canada

A rebound in motor vehicle and parts dealers (+1.8%) led the increase in August, driven by higher sales at new car dealers and more than offsetting the decline in July, said Statistics Canada.

Real Canadian Superstore to open new Buffalo Run location Nov. 26

The 102,300-square-foot Calgary-area store was developed in consultation with Tsuut’ina Nation and will feature artwork by four local Indigenous artists.

Food World Plus to open 176,000-square-foot multicultural grocery store in Mississauga

Food World Plus opens Oct. 30 at a former Highland Farms site in Mississauga, offering international groceries, fresh food departments and prepared meals.

Retailers urged to start holiday advertising earlier as shoppers begin buying in September

Nearly half of Halloween shoppers began purchasing in September or earlier, while 81 per cent of Canadians plan to start holiday shopping before Black Friday, prompting calls for retailers to rethink advertising schedules.

Canadian grocers urged to expand plant-based food offerings in new retail playbook

World Animal Protection Canada has launched a retail strategy guide outlining opportunities for grocery chains to increase plant-based food sales and strengthen domestic food supply chains.

Prince Street Pizza Pursues Canadian Expansion as Second Toronto Restaurant Takes Shape

Prince Street Pizza is preparing its second Toronto restaurant at 2472 Yonge Street as CBRE seeks additional Canadian locations. The expansion follows the New York pizza chain's 2023 debut at The Well.

Daily Synopsis: October 29, 2026

DoorDash looks to acquire Instacart, rise of witchcraft stores, JYSK coming to former Moose Jaw Peavey Mart, Daniel's Art Supplies shutting in Toronto, Princess Auto opening Guelph location in December, and other news.

Canadian Tire, Sobeys, IKEA and Tim Hortons Among Winners of Inaugural Retail Sustainability Awards

Retail Council of Canada has announced the winners of its inaugural Retail Sustainability Excellence Awards, recognizing Canadian Tire, Sobeys, IKEA Canada, Tim Hortons and other organizations for initiatives involving recycled materials, refrigeration, logistics and supply chain sustainability.

Oakridge Park Partners with Moment Factory to Launch Interactive Entertainment Attraction in Vancouver

Oakridge Park in Vancouver is partnering with Montreal-based Moment Factory to launch Wonderground on November 2. The ticketed interactive gaming attraction will also accommodate brand activations and events, adding another entertainment offering to the mixed-use retail development.

Walmart Canada Overhauls Great Value as Private-Label Grocery Competition Intensifies

Walmart Canada is redesigning Great Value packaging across its private-label assortment, with nearly 150 products expected to transition in 2027. The rollout comes as Loblaw, Sobeys and Metro compete for Canadian shoppers through their own store brands.

Tate McRae launches fragrance brand with exclusive Canadian Sephora deal

Calgary-born singer Tate McRae is entering the fragrance market with TATE 01, a new perfume developed with Scent Beauty and launching exclusively at Sephora Canada.

Statistics Canada Reports August Job Losses in Retail and Food Services

Statistics Canada says retail payroll employment fell by 4,400 in August, while accommodation and food services lost 6,800 jobs as vacancies held steady at 507,200.

Statistics Canada Reports Eighth Consecutive Monthly Increase in Restaurant Sales

Statistics Canada reports restaurant and foodservice sales rose 0.3% to $8.9 billion in August, despite ongoing profitability pressures across the industry.

LoyauT 2026: The Restaurant Industry Tops Canada’s Loyalty Programs

Salvatoré surprises Québec by jumping straight to the top spot, while Canadians appear to be reaching a plateau in their use of loyalty programs.

Canadian small business sales rise for four straight months, Xero report finds

Canadian small business sales rose 2 per cent year over year in the September quarter, led by Alberta, while late payments remained among the country's biggest challenges, said Xero.